Malaysia External Trade Development Corporation

GUIDELINES FOR THE

SERVICES EXPORT FUND
(SEF)

Notes
1 This guideline is valid for applications submitted from 13 May 2024 onwards.
2 SEF Guideline are subject to changes without prior notice.
The approval of Services Export Fund (SEF) is SUBJECT TO THE AVAILABILITY
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OF THE FUND FROM THE GOVERNMENT.
MATRADE has never appointed nor cooperated with any agent or third party in
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submitting SEF applications on companies’ behalf.
MATRADE is committed to protect personal data of company in accordance to
Personal Data Protection Act (PDPA).
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NO CONTENTS PAGE

1.0 SERVICES EXPORT FUND (SEF) 1

2.0 PURPOSE 1

3.0 ACTIVITIES ELIGIBLE FOR SEF 1-2

4.0 ELIGIBLE SECTORS FOR APPLICANT 3

5.0 ELIGIBILITY CRITERIA 3-4

6.0 FORM OF ASSISTANCE 5

7.0 SEF LIMITS 5

8.0 CLAIM SUBMISSION REQUIREMENT 5

9.0 STANDARD SUPPORTING & ADDITIONAL DOCUMENTS 6

10.0 SEF IMPACT & MONITORING SURVEY 7

11.0 FEASIBILITY STUDY (ACTIVITY 5) 7-8

12.0 HOW TO SUBMIT A CLAIM FOR REIMBURSEMENT 8-10

13.0 ELIGIBLE ACTIVITIES FOR SEF 11-30

APPENDICES

SAMPLE OF DECLARATION LETTER

31
(ORIGIN OF SERVICES OFFERED BY THE MALAYSIAN)

SAMPLE OF DECLARATION LETTER

32
(PRODUCTS ARE MADE IN MALAYSIA – ACTIVITY 12)

PROGRAMME FOR EVENT & VENUE 33

PROJECT BRIEF FORMAT 34

CHECKLIST 35-47

SAMPLE OF OUTCOME REPORT 48-49

1.0 SERVICES EXPORT FUND (SEF)

The Services Export Fund (SEF) is a trade support facility that assists
Malaysian entities involved in the service industry, such as companies
(Malaysian Service Providers or MSPs), Trade & Industry Associations,
Chambers of Commerce, Professional Bodies, Government-Linked Investment
Companies (GLICs), Government-Linked Companies (GLCs) and Co-
operatives to undertake export related activities in international markets.

2.0 PURPOSES

The purposes of SEF are:

i. To improve the international competitiveness of Malaysian Service

Providers (MSPs);
ii. To make inroads, increase accessibility and expand service exports of
MSPs in the global market;
iii. To advance the reach of Malaysia’s export promotion initiatives, gain
market access and capture export opportunities for services; and
iv. To raise global awareness and branding of Malaysia as a competent,
trusted and preferred service provider.

3.0 ACTIVITIES ELIGIBLE FOR SEF

MAXIMUM LIMIT
NO. TYPE OF ACTIVITIES
(RM)
Activity 1
Cost of travelling and accommodation as a participant in
1. 50,000.00
an international competition for the services industry
held abroad.
Activity 2
Cost of travelling and accommodation to international
destinations for tender bidding;
2. 50,000.00
And/or
cost of purchasing tender documents for projects
overseas.
Activity 3
Cost of travelling and accommodation to meet/ network/
3. 100,000.00
conduct presentations to potential client(s) and further
explore potential business and projects overseas.
Activity 4
Cost of travelling and accommodation in rendering
services for the secured projects undertaken overseas
4. (consultation, supply, delivery, implementation and 100,000.00
execution of project).

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 MAXIMUM LIMIT
NO. TYPE OF ACTIVITIES
(RM)
Activity 5
5. Cost of conducting a feasibility study for international 1,000,000.00
project overseas.
Activity 6
6. Cost of setting up a commercial office overseas. 200,000.00

Activity 7
Cost of procuring commercial intelligence/ market
7. 50,000.00
reports for assessing business opportunities or projects
in international markets.
Activity 8
8. Cost of developing prototype/ system customisation/ 50,000.00
localisation to meet project requirements overseas.
Activity 9
Cost of travelling, accommodation and participation fee
in international training programmes held
locally/overseas (physical/virtual) related to the services
of the company.

Training program is defined as an activity or activities

9. 50,000.00
that include undertaking one or a series of TECHNICAL
courses/training related to the services of the company;
or
The courses/training attended must be a requirement for
the project implementation. The courses/training can be
conducted physically or online, and not covered by
Human Resources Development Fund (HRDF).
Activity 10
Cost of acquiring international certification in export
services (including compliance to sustainability).
10. 100,000.00
The claim includes for Pre-implementation,
Implementation and Post-implementation of the
certification.
Activity 11
Cost of renting/subscribing of software;
11. or 200,000.00
Cost of renting of machinery/equipment for exporting
services overseas.
Activity 12
Cost of logistic (sea/air/land freight) involved in sending
12. of Malaysian products and/ or equipment abroad (door 350,000.00
to door), for overseas projects awarded to and
implemented by Malaysian service companies.

Notes:
i. Refer to Para 13.0 for details.
ii. The details of the checklist of documents as per Appendix B(i) – Appendix
B(xii).
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4.0 ELIGIBLE SECTORS FOR APPLICANT

All service sectors are eligible under SEF, EXCEPT TOURISM, REAL ESTATE,
BANKING and INSURANCE services. Focus sectors for SEF include:

• Accounting
• Aerospace
• Business Services
• Construction
• Education
• Electronics Manufacturing Services (EMS)
• Engineering Services
• Franchising
• Financial Services (Governed by Bank Negara Malaysia and Securities
Commission)
• Halal Related Services
• Healthcare & Pharmaceutical Services
• Information and Communications Technology (ICT)
• Legal
• Logistics
• Maintenance, Repair and Overhaul (MRO)
• Maritime
• Oil and Gas
• Power Generation and Distribution
• Professional Services

5.0 ELIGIBILITY CRITERIA

To qualify for the SEF, the following requirements must be met:

5.1 For Malaysian Service Providers (MSPs):

i. Incorporated under the Companies Act 1965/ Companies Act 2016,

Malaysia;
OR
Malaysian Professionals, either Sole Proprietors or Partnerships, and
registered with a recognised professional authority in Malaysia;
OR
Malaysian Co-operatives incorporated under Co-operative Societies
Act 1993;

ii. At least 60% equity owned by Malaysian/s;

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 iii. Manufacturing, wholesale and trading companies are NOT eligible;

iv. For mixed business company, at least 51% revenue MUST derive
from rendering services;

v. The business entity must be at least one (1) year in operation

(Activity 1 – 12), and at least three (3) years in operation for
Activity 5.

vi. Not a dormant business entity*;

vii. Currently exporting Malaysian services or ready to start the export of

services; and

viii. Registered with MATRADE under the Malaysia Exporters Registry

(MER), at https://www.matrade.gov.my/ms/export-to-the-
world/online-services/register-as-matrade-member.

5.2 For Trade & Industry Associations, Chambers of Commerce,

Professional Bodies and Co-operatives

i. Registered with the Registrar of Society (ROS) or recognized

professional authority;

ii. Co-operatives incorporated under Co-operative Societies Act 1993;

iii. Malaysian owned with at least 60% share; and

iv. Registered with MATRADE under the Malaysia Exporters Registry

(MER), at https://www.matrade.gov.my/ms/export-to-the-world/online-
services/register-as-matrade-member.

5.3 For Government Link Company (GLC)/ Government Link Investment

Company (GLIC)

i. Registered/ Incorporated under the Companies Act 1965/ Companies

Act 2016, Malaysia;

ii. Malaysian owned with at least 60% share; and

iii. Registered with MATRADE under the Malaysia Exporters Registry

(MER), at https://www.matrade.gov.my/ms/export-to-the-world/online-
services/register-as-matrade-member
*Footnote:
An entity that is inactive or dormant is not eligible for SEF. An entity is considered dormant if it is not carrying
on any business activity or does not have any significant accounting transaction for one (1) financial year.

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6.0 FORM OF ASSISTANCE

i. The assistance is extended in the form of 100% reimbursable grants for

all activities.

ii. The grant works on the basis that companies and entities must spend first
for eligible expenses, file an application for a claim within the eligible
period after the last day of the eligible activity, and if approved, they will
be reimbursed on all eligible expenses.

iii. For Activity 5 (Feasibility Study), the Approval in Principle* is required

before applicant embarking the Feasibility Study [refer to Para 13.0
(Activity 5)].

*Note: The applicant is required to make a presentation on the proposed

feasibility study to the SEF Committees in order to obtain Approval in
Principle for the application submitted. Eligible expenses are subjected to
the claim documents submitted with due diligence.

7.0 SERVICES EXPORT FUND (SEF) LIMITS

i. Each company is eligible for reimbursable grants from 2021 to 2025

(RMK-12).
ii. The maximum amount for each activity is according to the maximum
limit set for the stipulated activities. (See Activities Eligible for SEF on
para 3.0).
iii. All approval is subject to availability of the fund.

8.0 CLAIM SUBMISSION REQUIREMENT

8.1 Register your company with MATRADE

Malaysian entities that wish to apply for SEF must first register with
MATRADE. Registration is free and can be applied online at
https://www.matrade.gov.my/ms/export-to-the-world/online-
services/register-as-matrade-member

8.2 Register MyExport

1. Log on to MyExport at https://myexport.matrade.gov.my/.

Company may be required to update company profile in
MyExport.

2. Under Application Status, click Apply under SEF tab.

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9.0 STANDARD SUPPORTING & ADDITIONAL DOCUMENTS

Supporting Documents
Malaysian Service Providers
i. Certificate of Incorporation Form 9 or Form 13
ii. Latest Form of Annual Returns of Company Having a Share Capital (full set)
iii. Latest Financial Audited Accounts (full set)
OR
Professional Services (Partnership / Sole Proprietor)
i. Incorporated under the Registration of Business Act (1956) or registered under
the respective statutory bodies for professional services providers
ii. Latest Financial Audited Accounts (full set)/ Latest Audited Management
Accounts/ Latest Audited Income Statement / Latest Audited Company Accounts
iii. Latest Form B (LHDN)
OR
Co-operative
i. Incorporated under Co-operative Societies Act 1993
ii. The main business activity of the co-operative is for exporting
iii. Exporting products made in Malaysia or Malaysian services
OR
Chambers of Commerce, Trade and Industry Associations & Professional
Bodies
Registration and/ or certification issued by the Registrar of Society (ROS)/ associated
professional body/ Certificate of Incorporation of Public Company (Form 8)

AND
Other Additional Documents
i. Company brochure/ company profile/ other relevant documents
ii. List of past projects undertaken (including overseas projects)
iii. Latest EPF Statement (Form A is not acceptable)
iv. Latest salary slips (for the director)/ appointment letters (for the contract staff/s)
who will undertake the project
v. Letter of Declaration on the origin of services/products offered by the Malaysian
entity [Format as in Appendix A(i) and Appendix A(ii)]
vi. Outcome report [Format as in Appendix C(i)]
vii. Claim Form

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10.0 SEF IMPACT & MONITORING SURVEY

i. Please take note that the company MUST fill up and submit the SEF
Impact & Monitoring Survey after the date of approval whenever required
by SEF Secretariat.

ii. The objective of this survey is to study the impact of SEF in the expansion
of services companies outside Malaysia. Approved applicants are
OBLIGED to cooperate with SEF Secretariat in this survey.

11.0 FEASIBILITY STUDY (ACTIVITY 5)

i. The applicant must apply for Activity 5 via online within forty (40) calendar
days after receiving the Letter of Intent (LOI) from the government of
the host country to conduct the Feasibility Study.

ii. The maximum grant approval for Activity 5 is 30% of the total cost of
Feasibility Study but not exceeding RM1,000,000.00, whichever is lower.

iii. Method of Reimbursement:

a. 50% on the eligible expenses is claimable during the ongoing
Feasibility Study; and
b. 50% balance of the eligible expenses is claimable subject to project
being awarded with Letter of Award within one (1) year from the
completion of the feasibility study.

iv. Eligible expenses for Activity 5 consist of the following components:

No. Expenses Maximum Limit
(RM)
1. Travelling Cost:
i. Airfare 94,000.00
ii. Accommodation
iii. Ground Transportation
2. Cost of Consultancy Work:
i. Technical survey, studies and reports 300,000.00
ii. Technical design/drawing and printing 300,000.00
iii. Related work (eg: permit, license, etc. to fullfil 300,000.00
requirement by the local authorities)
3. Printing Cost for The Final Report with ISBN
Registration Number
6,000.00
(10 copies in hard cover)

Total 1,000,000.00

v. The Approval in Principle is required before the applicant embarks the

Feasibility Study. In order to obtain the Approval in Principle, the applicant
must undergo a 3-stage process:

a. Pitching session by the applicant to Director/Senior Director of

Transformation and Digital Trade Division and SEF Secretariat;
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 b. Presentation to members of the SEF Technical Committee Meeting; and
c. Presentation to members of in the SEF Steering Committee Meeting.

vi. The applicant is required to make a presentation on the completed

feasibility study to the committees.

vii. In order to obtain 50% of the remaining balance of the eligible expenses,
the applicant must provide the Letter of Award and the Project Contract
related to the feasibility study within one (1) year from the completion of
the feasibility study.

viii. The applicant is required to make a presentation on the awarded project

to the SEF Technical Committee Meeting and SEF Steering Committee
Meeting.

ix. Approval is subject to the SEF Steering Committee decision.

x. Upon approval and Letter of Acceptance (LOA), applicant will be required to

sign a contract with MATRADE.

Note:

Applicants with approved Activity 5 are not allowed to apply for ANY OTHER SEF activities
and other grants available under MATRADE, which are related to feasibility study.

12.0 HOW TO SUBMIT A CLAIM FOR REIMBURSEMENT (ACTIVITY 1 – 12)

i. Applicants must take note and adhere to the deadlines for claim
submissions as follows:

Activity Deadline
Claim must be submitted within forty (40) calendar days from the last
Activity 1, 2, 3, 4 & 9
date of the event or activity.
Claim must be submitted within forty (40) calendar days from the last
Activity 7, 8, 10 & 11
date of the payment.
• Limited to two-time submissions within the duration of
Feasibility Study.
Activity 5 • The second claim must be submitted within forty (40)
calendar days from the last date of the completion of the
Feasibility Study.
Claim submissions for the set-up of an overseas office can be made
as methods below:

i. Advance Payment (Upfront) - The claim can be submitted

within 40 calendar days once the payment has been made.
Activity 6
ii. Split Payment – Limited to two-time submissions. The
second claim must be made within 40 calendar days after the end
of the 12 months period of the establishment of the overseas
office or the date of termination of the office contract, whichever is
earlier.
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 iii. Full Payment - The claim must be made within 40 calendar
days after the end of the 12 months period of the establishment of
the overseas office or the date of termination of the office
contract, whichever is earlier.
Claim submissions must be made within 40 calendar days from the
Activity 12
date of shipment.

ii. Not eligible for overseas project owned and programmes organised by
Malaysian Government.

iii. All claims involve in foreign currency exchange rates are guided by
original bank statement, credit card statement and telegraphic transfer
statement. Accountant General (AG) rate will be used as a second option
when the details amount is not stated in the original bank statement, credit
card statement and telegraphic transfer statement.

iv. All applications must be made by the company’s representative only. Any
third party is not allowed to apply on behalf of the company.

v. Individual who is a director/staff/representative of more than one company,

cannot claim the same SEF Activities for under multiple companies.

vi. All documents must be under the applicant’s name. Documents under
different name will not be accepted.

In a case where activities made by its direct subsidiary, the applicant must
provide proof of establishment of the subsidiary. Proof of transaction must
be shown by the parent company (applicant) on any payment made by the
subsidiary.

vii. For any contracts signed through appointed agent/ third parties, the
applicant must provide the proof of document to show that the appointed
agent/ third parties are representing the applicant for the project (i.e.
partnership/ contractual agreement).

viii. Documents that are written in any foreign languages other than Malay/
English, must be accompanied by an English translation. However, for
contract or agreement, the translated version MUST be attested by The
Ministry of Foreign Affairs.

ix. Applicants are encouraged to avoid making payment via cash.

Reimbursement on cash payment will be at the discretion of MATRADE.

x. Applicant are not allowed to conceal any information in the original

documents such as EPF statement, credit card/ bank statement, etc.

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 xi. The application will only be processed upon receiving complete
documentation. Any submission for appeal on rejected application
due to incomplete documents will not be entertained.

xii. Applicant apply for SEF Activity 1 - 12 is not allowed to apply for ANY
OTHER grants available under MATRADE, which are related to the same
activity and expenses.

xiii. MATRADE reserves the right to reject any incomplete or doubtful

application for claims.

xiv. MATRADE reserves the right to use the company information with regard
to the SEF application for the purpose of MATRADE’s promotional
activities.

xv. In the event of false claim and/or doctored document, MATRADE has
the right to take the necessary action including legal which may
cause the applicant to be blacklisted if found guilty.

Disclaimer:

All applications submitted will be processed and considered by MATRADE, based on the requirements,
terms and conditions set in the SEF Guidelines. MATRADE is authorised to approve applications
according to the SEF Guidelines at its absolute discretion. In the event that MATRADE finds any error in
the application submitted by the company/ applicant, or if any of the requirements, terms or conditions
set in SEF Guidelines are not fulfilled or have been breached; MATRADE shall have the absolute right
and discretion to reject the application without any liability to attributed to MATRADE. MATRADE shall
also not be held liable to the company/ applicant for any consequence or implications arising from the
application being rejected by MATRADE.
MATRADE reserves the right to investigate complaints or reported violations of our Legal Terms and to
take any action MATRADE deems appropriate or necessary, including but not limited to reporting any
misuse or suspected unlawful activity to law enforcement authorities or taking any legal action against
the company / applicant.
All documents provided by MATRADE and/or submitted to MATRADE are strictly private, confidential
and personal to its recipients and should not be copied, distributed or reproduced in whole or in part, nor
passed to any third party as stipulated, amongst others, in the Personal Data Protection Act 2010
(PDPA) of Act 709.

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13.0 ELIGIBLE ACTIVITIES FOR SEF

Any promotional activities for services export subsidised or sponsored by any third party (e.g. government ministries or agencies/
trade and industry associations/ chambers of commerce/ professional bodies or other institutions), will not be considered for SEF.

ACTIVITY 1

DESCRIPTION REQUIRED DOCUMENTS

100% reimbursable grant for eligible expenses incurred up to a maximum of RM50,000.00 per company/ entity.

Cost of travelling and accommodation as a participant The following are hardcopy documents required for Activity 1:
in an international competition for the services industry
held abroad • Standard Supporting & Additional Documents (Please refer to para 9.0)
• Event programme [Format as in Appendix A(iii)]
Eligible expenses:
• Economy class airfare for two (2) persons. Cost of • Copy of invitation letter as participant in an international competition
items such as visa, insurance, meals, change of • Copy of confirmation letter from the organiser on applicant’s participation
flight date and seat are not included. Cost of
additional baggage is not included except for low Airfare
cost airlines. • Copy of invoice/booking confirmation with price details
• Original receipt
• Accommodation for two (2) persons not exceeding • Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together
RM1,000 per night. Payment is including the with slip (coloured)
duration of one (1) night before the event or a
maximum of five (5) nights, whichever is lower.
• Return boarding passes/ Air ticket/ Passport with immigration stamp of entry into & exit from
the foreign country
Cost of items such as minibar expenses,
entertainment, laundry and hotel transportation are
Accommodation
not included.
• Copy of invoice/ guest folio with price details
Notes: • Original receipt
• Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together
i. Accommodation can be in a standard hotel room, with slip (coloured)
airbnb, apartment or homestay and related type of
accommodation.
Note: If applicant is unable to provide original receipts/ bank statement/ credit card
ii. Public Ground Transportation (except rental statement/ TT statement, photocopies must be certified by an External Auditor /
transportation) claims for ASEAN countries, External Chartered Accountants/ Commissioner of Oaths/ issuer of the payment
countries in Europe and countries with international document.
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 borders such as US-Canada, Hong Kong SAR-
Shenzen, Hong Kong-Macau-Zhuhai and so on.

iii. Eligible Flight Routes:

a. Flight depart from Malaysia to country of event;
and
b. Flight return to Malaysia from country of event

iv. Not eligible for any promotion passes (e.g MH

Flypass).

v. Payment made using payment gateway (e.g BigPay,

Wise, etc.) is acceptable with proof of reload
transaction from the bank statement

vi. Not eligible for installment payments (e.g GrabPay,

Atome, etc.) including point redemption for both
airfare & accommodation.

vii. Appointment as competition judge/ jury is not

eligible.

viii. Not applicable for receiving award recognition.

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ACTIVITY 2

DESCRIPTION REQUIRED DOCUMENTS

100% reimbursable grant for eligible expenses incurred up to a maximum of RM50,000.00 per company/ entity.
Cost of travelling and accommodation to international The following are hardcopy documents required for Activity 2:
destinations for tender bidding;
And/or • Standard Supporting & Additional Documents (Please refer to para 9.0)
cost of purchasing tender documents for projects • Copy of invitation letter for tender bidding/ tender notice
overseas. • Copy of tender bid/ announcement/ advertisement
• Copy of full set of tender documents that was submitted to tenderee
Eligible expenses: • Copy of acknowledgement slip or letter to prove submission of tender document
• Economy class airfare for two (2) persons. Cost of
items such as visa, insurance, meals, change of Airfare
flight date and seat are not included. Cost of • Copy of invoice/booking confirmation with price details
additional baggage is not included except for low • Original receipt
cost airlines.
• Original bank statement/ credit card statement/ telegraphic transfer (TT) statement
together with slip (coloured)
• Accommodation for two (2) persons not exceeding • Return boarding passes/ Air ticket/ Passport with immigration stamp of entry into & exit
RM1,000 per night. Payment is including the from the foreign country
duration of one (1) night before the event or a
maximum of five (5) nights, whichever is lower. Accommodation
Cost of items such as minibar expenses, • Copy of invoice/ guest folio with price details
entertainment, laundry and hotel transportation are • Original receipt
not included.
• Original bank statement/ credit card statement/ telegraphic transfer (TT) statement
together with slip (coloured)
• Cost of purchasing the tender documents (can
also be purchased via online). Purchasing of Tender Document
• Copy of invoice
Notes: • Original receipt
i. Accommodation can be in a standard hotel room, • Original bank statement/ credit card statement/ telegraphic transfer (TT) statement
airbnb, apartment or homestay and related type of together with slip (coloured)
accommodation.
Note: If applicant is unable to provide original receipts/ bank statement/ credit card
ii. Public Ground Transportation (except rental
statement/ TT statement, photocopies must be certified by an External Auditor /
transportation) claims for ASEAN countries,
countries in Europe and countries with External Chartered Accountants/ Commissioner of Oaths/ issuer of the payment
international borders such as US-Canada, Hong document.
Kong SAR-Shenzen, Hong Kong-Macau-Zhuhai and
so on.

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iii. Eligible Flight Routes:
a. Flight depart from Malaysia to country of event;
and
b. Flight return to Malaysia from country of event

iv. Not eligible for any promotion passes (e.g MH

Flypass).

v. Payment made using payment gateway (e.g BigPay,

Wise, etc.) is acceptable with proof of reload
transaction from the bank statement

vi. Not eligible for installment payments (e.g GrabPay,

Atome, etc.) including point redemption for both
airfare & accommodation.

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ACTIVITY 3
DESCRIPTION REQUIRED DOCUMENTS
100% reimbursable grant for eligible expenses incurred up to a maximum of RM100,000.00 per company/ entity.
Cost of travelling and accommodation to meet/ network/ The following are hardcopy documents required for Activity 3:
conduct presentations to potential client(s) and further
explore potential business and projects overseas. • Standard Supporting & Additional Documents (Please refer to para 9.0)
Eligible expenses: • Event programme [Format as in Appendix A(iii)]
• Economy class airfare for two (2) persons. Cost of • Copy of official invitation via letter/ email from potential clients to undertake business visit
items such as visa, insurance, meals, change of
flight date and seat are not included. Cost of Airfare
•
additional baggage is not included except for low Copy of invoice/booking confirmation with price details
cost airlines.
• Original receipt
• Accommodation for two (2) persons not exceeding • Original bank Statement/ credit card statement/ telegraphic transfer (TT) statement together with
slip (coloured)
RM1,000 per night. Payment is including the duration
of one (1) night before the event or a maximum of • Return boarding passes/ Air ticket/ Passport with immigration stamp of entry into & exit from the
five (5) nights, whichever is lower. Cost of items such foreign country
as minibar expenses, entertainment, laundry and
hotel transportation are not included. Accommodation
• Copy of invoice/ guest folio with price details
Notes: • Original receipt
i. Accommodation can be in a standard hotel room,
• Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with
airbnb, apartment or homestay and related type of
slip (coloured)
accommodation.

ii. Public Ground Transportation (except rental Notes:

transportation) claims for ASEAN countries, i. Invitation acceptance letter/ email from potential clients is necessary if the meeting
countries in Europe and countries with international
intended by the applicant.
borders such as US-Canada, Hong Kong SAR-
Shenzen, Hong Kong-Macau-Zhuhai and so on. ii. Invitation via Webchat (e.g WhatsApps) and text message are not acceptable.
iii. Invitation via subsidiary company in oversea is acceptable, with the official extension
iii. Eligible Flight Routes: invitation from the subsidiary company to the applicant.
a. Flight depart from Malaysia to country of event; and
iv. If applicant is unable to provide original receipts/ bank statement/ credit card statement/
b. Flight return to Malaysia from country of event
TT statement, photocopies must be certified by an External Auditor / External Chartered
iv. Not eligible for any promotion passes (e.g MH Accountants/ Commissioner of Oaths/ issuer of the payment document.
Flypass).

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 v. Payment made using payment gateway (e.g BigPay,
Wise, etc.) is acceptable with proof of reload
transaction from the bank statement

vi. Not eligible for installment payments (e.g GrabPay,

Atome) including point redemption.

vii. Company is allowed to claim up to three (3)

meetings with the same potential client.

viii. Meeting with partners/ agents/ consultants are not

eligible.

ix. Invitation for networking session/ business

community gathering is not eligible.

x. Travelling as a part of business delegation in trade

mission or any programme organised by any
parties is not eligible for claim.

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ACTIVITY 4
DESCRIPTION REQUIRED DOCUMENTS
100% reimbursable grant for eligible expenses incurred up to a maximum of RM100,000.00 per company/ entity
Cost of travelling and accommodation in rendering The following are hardcopy documents required for Activity 4:
services for the secured projects undertaken overseas
(consultation, supply, delivery, implementation and • Standard Supporting & Additional Documents (Please refer to para 9.0)
execution of project).
• Event programme [Format as in Appendix A(iii)]
Eligible expenses: • Copy of invitation letter/ email request from project owner to undertake the business visit and
• Economy class airfare for two (2) persons. Cost of render services
items such as visa, insurance, meals, change of • Copy of overseas project contract that has been secured.
flight date and seat are not included. Cost of
additional baggage is not included except for low Airfare
cost airlines.
• Copy of invoice/booking confirmation with price details
• Accommodation for two (2) persons not exceeding • Original receipt
RM1,000 per night. Payment is including the duration • Original bank Statement/ credit card statement/ telegraphic transfer (TT) statement together with
of one (1) night before the event or a maximum of slip (coloured)
five (5) nights, whichever is lower. Cost of items such • Return boarding passes/ Air ticket/ Passport with immigration stamp of entry into & exit from the
as minibar expenses, entertainment, laundry and foreign country
hotel transportation are not included.
Accommodation
Notes: • Copy of invoice/ guest folio with price details
• Original receipt
i. Accommodation can be in a standard hotel room,
airbnb, apartment or homestay and related type of • Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with
accommodation. slip (coloured)

ii. Public Ground Transportation (except rental Notes:

transportation) claims for ASEAN countries, i. Project contract is compulsory and must be signed by both parties.
countries in Europe and countries with international
ii. Invitation via Webchat (e.g WhatsApps) and text message are not acceptable.
borders such as US-Canada, Hong Kong SAR-
iii. If applicant is unable to provide original receipts/ bank statement/ credit card statement/
Shenzen, Hong Kong-Macau-Zhuhai and so on.
TT statement, photocopies must be certified by an External Auditor / External Chartered
Accountants/ Commissioner of Oaths/ issuer of the payment document.
iii. Eligible Flight Routes:
a. Flight depart from Malaysia to country of event; and
b. Flight return to Malaysia from country of event

iv. Not eligible for any promotion passes (e.g MH

Flypass).

17
v. Payment made using payment gateway (e.g BigPay,
Wise, etc.) is acceptable with proof of reload
transaction from the bank statement

vi. Not eligible for installment payments (e.g GrabPay,

Atome) including point redemption.

18
ACTIVITY 5
DESCRIPTION REQUIRED DOCUMENTS

100% reimbursable grant for eligible expenses incurred up to a maximum of RM1,000,000.00 per company/ entity.
Cost of conducting a feasibility study for international
project overseas. Applicant must apply SEF for Activity 5 via online within forty (40) calendar days after
receiving the Letter of Intent (LOI) from the government of the host country for the awarded
The maximum grant approved for Activity 5 is 30% of the project.
total cost of Feasibility Study but not exceeding
RM1,000,000.00, whichever is lower. The following are hardcopy documents required for Activity 5:

Method of Reimbursement: • Standard Supporting & Additional Documents (Please refer to para 9.0)
i. 50% on the eligible expenses is claimable during the • Copy of Letter of Intent/ Invitation/ Interest (LOI)/ Support by the host country, Malaysia
ongoing Feasibility Study; and Government or international institution
ii. 50% on the eligible balance expenses is claimable subject
to project being awarded with Letter of Award within one (1)
• Copy of contract with the consultant(s)
year from the completion of the feasibility study. • Profile of the consultants involved in the feasibility study showing the qualification and
experience
Eligible expenses: • Copy Project Brief [Format as in Appendix A(iv)]
No. Expenses Maximum Expenses Airfare
(RM)
1. Travelling Cost: • Copy of invoice/booking confirmation with price details
iv.
v.
Airfare
Accommodation
94,000.00 • Original receipt
vi. Ground Transportation • Original bank statement/ credit card statement/ telegraphic transfer (TT) statement
together with slip (coloured)
2. Cost of Consultancy Work:
iv. Technical survey, studies • Return boarding passes/ Air ticket/ Passport with immigration stamp of entry into &
and reports 300,000.00 exit from the foreign country
v. Technical design/drawings
and printing 300,000.00
vi. Related work (eg: permit,
300,000.00
license, etc. to fullfil
requirement by the local
authorities)
3. Printing Cost for Final Report with
ISBN Registration Number (10
6,000.00
Copies)

Total 1,000,000.00

19
 DESCRIPTION REQUIRED DOCUMENTS
Accommodation
Eligible expenses: • Copy of invoice/ guest folio with price details
• Economy class airfare. Cost of items such as visa, • Original receipt
insurance, meals, change of flight date and seat are
• Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together
not included. Cost of additional baggage is not
with slip (coloured)
included except for low cost airlines.
Ground Transportation
• Accommodation not exceeding RM1,000 per night. • Copy of invoice
Cost of items such as minibar expenses,
entertainment, laundry and hotel transportation are • Original receipt
not included. • Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together
with slip (coloured)
Notes:
Expenses for Consultant(s)
• Accommodation can be in a standard hotel room, • Copy of invoice
airbnb, apartment or homestay and related type of • Original receipt
accommodation.
• Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together
with slip (coloured)
• Eligible Flight Routes: • Technical Survey, Studies & Report
a. Flight depart from Malaysia to country of event;
and • Technical Designs/ Profiles/ Drawings
b. Flight return to Malaysia from country of event
Documents submitted upon completion of the feasibility study
• Not eligible for any promotion passes (e.g MH • 10 copies of final report (hard covered) with ISBN Registration Number
Flypass).
Documents submitted upon project awarded (within one [1] year after completion of the
• Payment made using payment gateway (e.g BigPay,
Wise, etc.) is acceptable with proof of reload transaction feasibility study
from the bank statement • Letter of Award issued by the host country for the project
• Project contract
• Not eligible for installment payments (e.g GrabPay,
Atome) including point redemption.
Note: If applicant is unable to provide original receipts/ bank statement/ credit card
statement/ TT statement, photocopies must be certified by an External Auditor / External
Chartered Accountants/ Commissioner of Oaths/ issuer of the payment document.

20
 i. Travelling expenses of appointed consultants,
should be included in the consultancy fees.

ii. Costs associated with technical survey, other related

studies and reports in the targeted market which are
the overall feasibility study such as:

a. Surveys relevant to the feasibility study such

as geotechnical, hydrological and ground
surveys.
b. Purchases of market reports and related
information.
c. Related expenses on research and local
studies.

iii. Costs related to technical design/ drawing and

printing for example:

a. Schematic designs
b. Computer-aided animation
c. Detail design
d. Technical drawing

iv. MATRADE has the right to use the contents of the

report, deliverables and outcomes of the feasibility
study which are not considered confidential or
sensitive to the parties concerned, for its own
promotion initiatives.

21
ACTIVITY 6
DESCRIPTION REQUIRED DOCUMENTS
100% reimbursable grant for eligible expenses incurred in the cost of setting up a commercial office overseas, incurred up to a maximum of
RM200,000.00 per company/ entity, whichever is earlier.
Cost of the first 12 months setting up a commercial The following are hardcopy documents required for Activity 6:
office overseas, for the purpose of:
• Standard Supporting & Additional Documents (Please refer to para 9.0)
i. capturing, implementing, servicing and monitoring
• Copy of Tenancy Agreement/ Office Lease Agreement OR Confirmation Letter from overseas
projects and contracts
client
ii. seeking opportunities for outsourcing, subcontracting
and directly exporting a service business • Copy of Office Agreement showing JV partners (for shared office)
iii. undertaking activities for the promotion of Malaysian • Copy of official documents of the host country’s regional, municipal or local authority
services translated in English such as:
iv. conducting research on the foreign market/s i. documents from local authority confirming registration/ setting-up of office overseas
v. finding new clientele in the surrounding foreign ii. copy of contract of ongoing project/ project to be implemented
markets
Rental Fee
Eligible expenses: • Copy of invoice
• Rental of office • Original receipt
• Maintenance fee/ sinking fund/ service charge • Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together
• Utilities: Electricity and water with slip (coloured)

Type of Office. It can be either a: Maintenance Fee

• Subsidiary office • Copy of invoice
• Branch office • Original receipt
• Representative office • Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together
• Shared office/ co-working space with slip (coloured)
• Virtual office Utilities (Water & Electricity)
• Marketing office • Copy of invoice
• Original receipt
Notes:
• Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together
with slip (coloured)
i. The overseas office must be set-up in a commercial
area of district (residential area is not acceptable).

ii. Office can be set-up in site-area (i.e. construction

company).

22
 Notes:
iii. Gallery, restaurant, warehouse and franchise outlet
i. Tenancy agreement must be signed by both parties
are considered as operational space and not
claimable. Any office premise attached to these ii. If applicant is unable to provide original receipts/ bank statement/ credit card
operational spaces is also not eligible for claim. statement/ TT statement, photocopies must be certified by an External Auditor /
External Chartered Accountants/ Commissioner of Oaths/ issuer of the payment
iv. Any cost of deposit and renovation is not eligible for document.
claim.

23
ACTIVITY 7

DESCRIPTION REQUIRED DOCUMENTS

100% reimbursable grant for eligible expenses incurred up to a maximum of RM50,000.00 per company/ entity.

Cost of procuring commercial intelligence/ market The following are hardcopy documents required for Activity 7:
reports for assessing business opportunities or
projects in international markets. • Standard Supporting & Additional Documents (Please refer to para 9.0)
• Copy of full report of the market/ commercial intelligence report
Eligible expenses:
Purchase of commercial and market intelligence including
Purchasing Cost
technical reports and survey reports relevant to the service
industry e.g. geotechnical, hydrological, ground surveys • Copy of invoice
and other related information. • Original receipt
• Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with
Notes: slip (coloured)
i. The report can also be purchased via online with
proof of purchase. Note: If applicant is unable to provide original receipts/ bank statement/ credit card
ii. Company must outsource from a credible company statement/ TT statement, photocopies must be certified by an External Auditor / External
specialising in the industry to prepare the report. Chartered Accountants/ Commissioner of Oaths/ issuer of the payment document.

iii. Not applicable for any online subscriptions.

24
ACTIVITY 8

DESCRIPTION REQUIRED DOCUMENTS

100% reimbursable grant for eligible expenses incurred up to a maximum of RM50,000.00 per company/ entity.
Cost of developing prototype/ system customisation/ The following are hardcopy documents required for Activity 8:
localisation to meet project requirements overseas.
• Standard Supporting & Additional Documents (Please refer to para 9.0)
Eligible expenses: • Copy of proof of request from clients to prepare prototype, system customisation/ localisation
Related expenses in developing prototypes, system
customisations/ localisation adaptations to meet the local • Photo/ documents/ softcopy of the progress work in developing the prototype i.e. details
requirements in international markets. content of customisation/ localization, technical drawing and relevant documents

Preparation Cost
Note:
i. Development of prototype must be outsourced from • Copy of invoice
a credible company specialising in the relevant • Original receipt
industry. • Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with
slip (coloured)

Note: If applicant is unable to provide original receipts/ bank statement/ credit card
statement/ TT statement, photocopies must be certified by an External Auditor / External
Chartered Accountants/ Commissioner of Oaths/ issuer of the payment document.

25
ACTIVITY 9
DESCRIPTION REQUIRED DOCUMENTS
100% reimbursable grant for eligible expenses incurred up to a maximum of RM50,000.00 per company/ entity.
Cost of travelling, accommodation and participation fee The following are hardcopy documents required for Activity 9:
in international training programmes held
locally/overseas (physical/virtual) related to the services • Standard Supporting & Additional Documents (Please refer to para 9.0)
of the company.
• Event programme [Format as in Appendix A(iii)]
Training program is defined as an activity or activities • Copy of confirmation letter/ email by the organiser to participate the training
that include undertaking one or a series of TECHNICAL • Copy of participation certification
courses/training related to the services of the company; • Copy of project contract (if applicable)
or
The courses/training attended must be a requirement for Airfare
the project implementation. The courses/training can be
• Copy of invoice/ booking confirmation with price details
conducted physically or online, and not covered by
Human Resources Development Fund (HRDF) physically • Original receipt
or online. • Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with
slip (coloured)
Eligible expenses: • Return boarding passes/ Air ticket/ Passport with immigration stamp of entry into & exit from the
• Participation fee for two (2) persons. foreign country

Accommodation
• Economy class airfare for two (2) persons. Cost of
items such as visa, insurance, meals, change of flight • Copy of invoice/ guest folio with price details
date and seat are not included. Cost of additional • Original receipt
baggage is not included except for low cost airlines. • Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with
slip (coloured)
• Accommodation for two (2) persons not exceeding
RM1,000 per night. Payment is including the duration Participation Fee
of one (1) night before the event or a maximum of • Copy of invoice
five (5) nights, whichever is lower. Cost of items such
as minibar expenses, entertainment, laundry and
• Original receipt
hotel transportation are not included. • Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with
slip (coloured)
Notes:
i. Accommodation can be in a standard hotel room, Note:
airbnb, apartment or homestay and related type of If applicant is unable to provide original receipts/ bank statement/ credit card statement/ TT
accommodation.
statement, photocopies must be certified by an External Auditor / External Chartered
Accountants/ Commissioner of Oaths/ issuer of the payment document.

26
ii. Public Ground Transportation (except rental
transportation) claims for ASEAN countries,
countries in Europe and countries with
international borders such as US-Canada, Hong
Kong SAR-Shenzen, Hong Kong-Macau-Zhuhai and
so on.

iii. Eligible Flight Routes:

a. Flight depart from Malaysia to country of event; and
b. Flight return to Malaysia from country of event

iv. Not eligible for any promotion passes (e.g MH

Flypass).

v. Payment made using payment gateway (e.g BigPay,

Wise, etc.) is acceptable with proof of reload
transaction from the bank statement

vi. Not eligible for installment payments (e.g GrabPay,

Atome) including point redemption.

27
ACTIVITY 10

DESCRIPTION REQUIRED DOCUMENTS

100% reimbursable grant for eligible expenses incurred up to a maximum of RM100,000.00 per company/ entity.

Cost of acquiring international certification in export The following are hardcopy documents required for Activity 10:
services (including compliance to sustainability).
• Standard Supporting & Additional Documents (Please refer to para 9.0)
The claim includes for Pre-implementation,
• Copy of registration proof and confirmation from certified body to comply for the project
Implementation and Post-implementation of the
certification.
Claim Documents:
Eligible expenses: • Copy of invoice
• Registration fees for certification • Original receipt
• Audit fees • Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together
with slip (coloured)
• Processing fees
• Other related costs
Note: If applicant is unable to provide original receipts/ bank statement/ credit card
statement/ TT statement, photocopies must be certified by an External Auditor /
Notes:
i. Cost of certification renewal is eligible for claim. External Chartered Accountants/ Commissioner of Oaths/ issuer of the payment
document.
ii. Payment made using payment gateway (e.g BigPay,
Wise, etc.) is acceptable with proof of reload
transaction from the bank statement

iii. Not eligible for installment payments (e.g GrabPay,

Atome) including point redemption.

28
ACTIVITY 11

DESCRIPTION REQUIRED DOCUMENTS

100% reimbursable grant for eligible expenses incurred up to a maximum of RM200,000.00 per company/ entity.
Cost of renting/ subscribing of software; The following are hardcopy documents required for Activity 11:
or
Cost of renting of machinery/equipment for exporting • Standard Supporting & Additional Documents (Please refer to para 9.0)
services overseas.
• Copy of the contract that request software/ machine and equipment that need to be used for
the project implementation
Eligible expenses:
i. Cost of renting/subscribing of software for exporting
• Video demonstration of software (via link/ softcopy)/ photo of machine and equipment
services overseas including the software license Rental/Subscription Cost
renewal, limited to 12 months rental/subscription
• Copy of invoice
or contract duration, whichever earlier.
• Original receipt
ii. Cost of renting of machinery/equipment for exporting
services overseas, limited to 12 months rental or • Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together
contract duration, whichever earlier. with slip (coloured)

Notes: Notes:
i. Project contract is compulsory and must be signed by both parties
i. Cost of software/ machinery/ equipment upgrading ii. If applicant is unable to provide original receipts/ bank statement/ credit card
is not eligible. statement/ TT statement, photocopies must be certified by an External Auditor /
External Chartered Accountants/ Commissioner of Oaths/ issuer of the payment
ii. Renting/Subscribing of software/ equipment/
machinery for own purpose and not for project document.
required is not claimable (i.e. maintaining
company’s performance/ monitoring appointed
staff at oversea).

iii. Renting/Subscribing of software/ equipment/

machinery must be outsourced from a credible
company specialising in the industry to provide the
software/ equipment/ machinery.

29
ACTIVITY 12

DESCRIPTION REQUIRED DOCUMENTS

100% reimbursable grant for eligible expenses incurred up to a maximum of RM350,000.00 per company/ entity.

Cost of logistic (sea/air/land freight) involved in sending The following are hardcopy documents required for Activity 12:
of Malaysian products and/ or equipment abroad (door to
door), for overseas projects awarded to and • Standard Supporting & Additional Documents (Please refer to para 9.0)
implemented by Malaysian service companies.
• Copy of Supply Contract/ Appointment Letter from Malaysian project owner overseas to supply
product and/or equipment
Eligible expenses:
Logistic cost including: • Copy of purchase order from Malaysian project owner overseas for sending of Malaysian
product and/or equipment OR copy of purchase order/ quotation from overseas client (if
• Sea/air/land Freight applicant as supplier)
• Forwarding Fee • Copy of bill of lading (stamped by receiver)
• Haulage
• Copy of packing list
• Terminal Handling Charges
• Bill of Lading
Logistic Cost
For this activity, the following criteria will apply: • Copy of invoice
i. The projects abroad must be awarded to Malaysian • Original receipt
companies involved in services trade • Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together
ii. The products/ equipment must be made in Malaysia with slip (coloured)

Examples of projects undertaken overseas are

Notes:
infrastructure development, housing, hospital design & built,
i. Supply Contract/ Appointment Letter must be signed by both parties
IT solution & integration and oil & gas fabrication works etc.
ii. If applicant is unable to provide original receipts/ bank statement/ credit card
Notes: statement/ TT statement, photocopies must be certified by an External Auditor /
External Chartered Accountants/ Commissioner of Oaths/ issuer of the payment
i. Logistics cost do not include items such as import
document.
duties, insurance, bank guarantees and surcharge.
iii. If applicant do not issue any Purchase Order to vendor, a Letter of Declaration
ii. Companies that are already borne or sponsored by [Appendix A (ii)] to verify on the origin of products offered by the applicant itself with
any foreign counterpart or the project owner are Purchase Order/ Quotation issued by overseas client.
not eligible.

iii. For series of shipment, application can be

submitted after each shipment completed (do not
compile until all shipments are completed).

30
 Appendix A(i)
SAMPLE DECLARATION LETTER
(For Activity 1-12)
(Type this on applicant’s letterhead)

To: SEF Secretariat

Services Development Unit (SDU)
8th Floor (East Wing), Menara MATRADE
Jalan Sultan Haji Ahmad Shah
50480 Kuala Lumpur
From: (Applicant’s name, entity and address)

Dear SEF Secretariat:

SEF DECLARATION THAT SERVICES OFFERED ORIGINATED FROM MALAYSIA

Our behalf of our company/ entity ……………., we certify that the following services listed
below are services that originate from Malaysia.

No Type/ Name of services Details of services

1.
2.
3.
4.
5.
(please add more rows if space is not sufficient)

2. Our company/ entity through the undersigned, hereby declare that the above details
and statements are true, correct and complete and that all the listed services are originated
from Malaysia.
3. Our Company/ entity fully understands that in the event any information given is
found to be incorrect, false or misleading or wrong, the undersigned and/ or the company
may be liable to face any penal actions including but not limited to the Penal Code (Act 574)
and / or other consequences as may be prescribed by the laws or otherwise warranted.

4. Our Company/ entity undertakes and agrees to fully indemnify MATRADE in full form
and against all consequences, liabilities, actions, suits, proceedings, damages, costs, claims,
demands, expenses, and/ or losses whatsoever which may be taken or made against
MATRADE or incurred or become payable by MATRADE by reason of or on account of or
arising out of MATRADE’s reliance on the Company’s declaration above.

Thank you.

Certified by,

Signature of Company’s official

Authorised Signatory Rubber stamp

Name of Authorised Signatory

Designation of Authorised Signatory

31
 Appendix A(ii)
SAMPLE DECLARATION LETTER
(Only for Activity 12)
(Type this on Manufacturer’s/ Trader’s Letterhead)

To: SEF Secretariat

From: Supplier’s name [manufacturer/ trader of products]/ entity and address

Note: A trading company sending products to Malaysian projects overseas should obtain the
manufacturer’s declaration that the products are made in Malaysia.

Dear SEF Secretariat:

SEF DECLARATION THAT PRODUCTS ARE MADE IN MALAYSIA
Our company/ entity …………………………. hereby declares and certifies that the following
products listed below are made in Malaysia.

No Type/ Name of products Details of products

1.
2.
3.
4.
5.
(please add more rows if the space is not sufficient)

2. Our company/ entity through the undersigned hereby declares that the above details
and statements are true, correct and complete; that all the listed products are Made in
Malaysia.

3. Our Company/ entity also fully understand that in the event any information given is
found to be incorrect, false, misleading or wrong, the undersigned and/ or the company may
be liable to face any penal actions including but not limited to the Penal Code (Act 574) and/
or other consequences as may be prescribed by the laws or otherwise warranted.

4. Our Company/ entity undertakes and agrees to fully indemnify MATRADE in full form
and against all consequences, liabilities, actions, suits, proceedings, damages, costs, claims,
demands, expenses, and/or losses whatsoever which may be taken or made against
MATRADE or incurred or become payable by MATRADE by reason of or on account of or
arising out of MATRADE’s reliance on the Company’s/ entity’s declaration above.

Thank you.

Certified by,

Signature of Company’s official

Authorised Signatory Rubber stamp

Name of Authorised Signatory

Designation of Authorised Signatory

32
 Appendix A(iii)

PROGRAMME FOR
(EVENT NAME)
(VENUE & DATE)

Date Programme

Date (Day 1)

(Time) hrs :
(Time) hrs :

Date (Day 2)

(Time) hrs :
(Time) hrs :

33
 Appendix A(iv)

PROJECT BRIEF FORMAT IN DECK PRESENTATION

(ONLY FOR ACTIVITY 5)

A. Introduction
Brief introduction on:
• Country (description of country, location & map)
• Client (name & background of client)
• Project (name, scope & value of project)
• Applicant (background, experience etc.)

B. Details of Project
B.1 Technical aspects:
• Scope of project
• Terms of reference (how the project is agreed upon)
• Name of executing government ministry/ department/ agency (provide organization
chart)
• Project objectives
• Project timeline and deliverables (provide Gantt Chart) and specific date for execution
of the project
• Project team (provide chart & attach capability statement for each member)
• Background and CV of appointed consultants (local & overseas)

B.2 Financial aspects

• Sources of funding from private and public sector organisation(s) to implement the
project
• Method of financing (jointly funded etc.)

C. Risk Identification and Mitigation

• Identified challenges when conducting feasibility study
• Mitigation on the challenges faced

D. Outcome

Identify and explain the outcomes of the project (in terms of):

• Malaysian local content in the project

• Contribution of other Malaysian companies in the implementation of the project
• Other commercial activities that benefit Malaysian companies
• Other multiplier effects/ spillover effects (job creation, does it lead to other business
opportunities and new potential markets, etc.)
• Total project value and revenue to Malaysian companies
• Malaysia’s image as exporter of services
• Recognition received from the host country (Award, Certificate, etc.)

E. Conclusion

34
 Appendix B(i)
CHECKLIST - ACTIVITY 1:

Cost of travelling and accommodation as a participant in an international competition for the services industry held abroad.

Applicant is required to tick (√) the checklist [Appendix B (i)] below

Applicant Internal Use

A. Supporting Documents
(√) (√)
1 Certificate of Incorporation Form 9 or Form 13
2 Latest Form of Annual Return of Company Having a Share Capital (full set)
3 Latest Financial Audited Account (full set)
Applicant Internal Use
B. Additional Documents (√) (√)
1 Company brochure/ Company profile/ other relevant documents
2 List of past projects/ jobs undertaken (including overseas project)
3 Latest EPF Statement (Form A is not acceptable)
Latest salary slips (for the director)/ appointment letters (for the contract staff/s) who will undertake the
4
project
5 Declaration Letter by Malaysian entity [Format as in Appendix A(i)
6 Outcome report [Format as in Appendix C(i)]
7 Event programme [Format as in Appendix A(iii)]
8 Copy of invitation letter from the organiser to applicant as a participant in an international competition

9 Copy of confirmation letter from the organizer on applicant’s participation

C. Claim Documents
(All claim documents must be under the applicant’s name. Claim document other than the applicant's name is not permitted)
Applicant Internal Use
Airfare - 2 persons (√) (√)
1 Copy of invoice/ booking confirmation with price details
2 Original receipt
Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Return boarding passes/ Air ticket/ Passport with immigration stamp of entry into & exit from the foreign
4
country
Applicant Internal Use
Accommodation - 2 rooms (√) (√)
1 Copy of invoice/ guest folio with price details
2 Original receipt
Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Applicant Internal Use
D. SEF Claim Form
(√) (√)
1 Claim Form

Note: If applicant is unable to provide original receipts/ bank statement/ credit card statement/ TT statement, photocopies
must be certified by an External Auditor / External Chartered Accountants/ Commissioner of Oaths/ issuer of the payment
document.

35
 Appendix B(ii)
CHECKLIST - ACTIVITY 2:

Cost of travelling and accommodation to international destinations for tender bidding;

and/or cost of purchasing tender documents for projects overseas.

Applicant is required to tick (√) the checklist [Appendix B (ii)] below

Applicant Internal Use
A. Supporting Documents
(√) (√)
1 Certificate of Incorporation Form 9 or Form 13
2 Latest Form of Annual Return of Company Having a Share Capital (full set)
3 Latest Financial Audited Account (full set)
Applicant Internal Use
B. Additional Documents (√) (√)
1 Company Brochure/ Company Profile/ other relevant documents
2 List of Past Projects/ jobs undertaken (including overseas project)
3 Latest EPF Statement (Form A is not acceptable)

Latest salary slips (for the director)/ appointment letters (for the contract staff/s) who will undertake the
4
project
5 Declaration Letter by Malaysian entity [Format as in Appendix A(i)]

6 Outcome report [Format as in Appendix C(i)]

7 Copy of invitation letter for tender bidding/ tender notice

8 Copy of tender bid/ announcement/ advertisement
9 Copy of acknowledgement slip or letter to prove submission of tender document

10 Copy of full set of tender that was submitted to tenderee

C. Claim Documents
(All claim documents must be under the applicant’s name. Claim document other than the applicant's name is not
permitted)
Applicant Internal Use
Airfare – 2 persons (√) (√)

1 Copy of invoice/ booking confirmation with price details

Original receipt
2
Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Return boarding passes/ Air ticket/ Passport with immigration stamp of entry into & exit from the foreign
4
country
Applicant Internal Use
Accommodation - 2 rooms (√) (√)
1 Copy of invoice/ guest folio with price details
2 Original receipt
Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Applicant Internal Use
Purchasing of Tender Document (√) (√)

1 Copy of invoice

2 Original receipt
Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Applicant Internal Use
D. SEF Claim Form
(√) (√)
1 Claim Form

Note: If applicant is unable to provide original receipts/ bank statement/ credit card statement/ TT statement, photocopies
must be certified by an External Auditor / External Chartered Accountants/ Commissioner of Oaths/ issuer of the payment
document.

36
 Appendix B(iii)
CHECKLIST - ACTIVITY 3:

Cost of travelling and accommodation to meet/ network/ conduct presentations to potential client(s) and further explore
potential business and projects overseas.

Applicant is required to tick (√) the checklist [Appendix B (iii)] below

Applicant Internal Use

A. Supporting Documents (√) (√)
1 Certificate of Incorporation Form 9 or Form 13
2 Latest Form of Annual Return of Company Having a Share Capital (full set)
3 Latest Financial Audited Account (full set)
Applicant Internal Use
B. Additional Documents (√) (√)

1 Company Brochure/ Company Profile/ other relevant documents

2 List of Past Projects/ jobs undertaken (including overseas project)

3 Latest EPF Statement (Form A is not acceptable)
Latest salary slips (for the director)/ appointment letters (for the contract staff/s) who will undertake the
4
project
5 Declaration Letter by Malaysian entity [Format as in Appendix A(i)]

6 Outcome report [Format as in Appendix C(i)]

7 Event programme [Format as in Appendix A(iii)]

8 Copy of official invitation via letter/ email from potential clients to undertake business visit
C. Claim Documents
(All claim documents must be under the applicant’s name. Claim document other than the applicant's name is not
permitted)
Applicant Internal Use
Airfare - 2 persons (√) (√)
1 Copy of invoice/ booking confirmation with price details

2 Original receipt

Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Return boarding passes/ Air ticket/ Passport with immigration stamp of entry into & exit from the foreign
4
country
Applicant Internal Use
Accommodation - 2 rooms (√) (√)
1 Copy of invoice/ guest folio with price details
2 Original receipt

Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)

Applicant Internal Use

D. SEF Claim Form
(√) (√)
1 Claim Form

Note:

1. If applicant is unable to provide original receipts/ bank statement/ credit card statement/ TT statement,
photocopies must be certified by an External Auditor / External Chartered Accountants/ Commissioner of Oaths/
issuer of the payment document;
2. The meeting must be conducted on weekdays, and during working hours (standard 9.00AM – 6.00PM);
3. The eligible activity only for business meeting, business presentation and site visit. Luncheon/Dinner Meeting and
Business Networking Session are not eligible to for claim.

37
 Appendix B(iv)
CHECKLIST - ACTIVITY 4:

Cost of travelling and accommodation in rendering services for the secured projects undertaken overseas (consultation,
supply, delivery, implementation and execution of project).

Applicant is required to tick (√) the checklist [Appendix B (iv)] below

Applicant Internal Use

A. Supporting Documents (√) (√)
1 Certificate of Incorporation Form 9 or Form 13
2 Latest Form of Annual Return of Company Having a Share Capital (full set)
3 Latest Financial Audited Account (full set)
Applicant Internal Use
B. Additional Documents (√) (√)
1 Company Brochure/ Company Profile/ other relevant documents
2 List of Past Projects/ jobs undertaken (including overseas project)
3 Latest EPF Statement (Form A is not acceptable)
Latest salary slips (for the director)/ appointment letters (for the contract staff/s) who will undertake the
4
project
5 Declaration Letter by Malaysian entity [Format as in Appendix A(i)]

6 Outcome report [Format as in Appendix C(i)]

7 Event programme [Format as in Appendix A(iii)]

Copy of invitation letter/ email request from project owner to undertake business visit and render
8
services

9 Copy of overseas project contract that has been secured

C. Claim Documents
(All claim documents must be under the applicant’s name. Claim document other than the applicant's name is not
permitted)
Applicant Internal Use
Airfare - 2 persons (√) (√)
1 Copy of invoice/ booking confirmation with price details

2 Original receipt

Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Return boarding passes/ Air ticket/ Passport with immigration stamp of entry into & exit from the foreign
4
country
Applicant Internal Use
Accommodation - 2 rooms (√) (√)

1 Copy of invoice/ guest folio with price details

2 Original receipt
Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Applicant Internal Use
D. SEF Claim Form
(√) (√)

1 Claim Form

Note:

1. If applicant is unable to provide original receipts/ bank statement/ credit card statement/ TT statement,
photocopies must be certified by an External Auditor / External Chartered Accountants/ Commissioner of Oaths/
issuer of the payment document;

38
 Appendix B(v)
CHECKLIST - ACTIVITY 5:

Cost of conducting a feasibility study for international project overseas.

Applicant is required to tick (√) the checklist [Appendix B (v)] below

A. Supporting Documents
Applicant Internal Use
SERVICE PROVIDERS (Company) (√) (√)
1 Certificate of Incorporation Form 9 or Form 13
2 Latest Form of Annual Return of Company Having a Share Capital (full set)
3 Financial Audited Account (full set)

OR
Applicant Internal Use
PROFESSIONAL SERVICES (Partnership/ Sole Proprietor) (√) (√)
1 Registration of Business Act (1956)/ License/ Certificate issued by respective professional bodies
Latest Financial Audited Account (full set) for the latest 3 consecutive years/ Management Account/
2 Income Statement/ Company Account
Applicant Internal Use
B. Additional Documents (√) (√)

1 Company brochure/ company profile/ other relevant documents

2 List of past projects/ jobs undertaken (including overseas project)
3 Latest EPF Statement (Form A is not acceptable)
Latest salary slips (for the director)/ appointment letters (for the contract staff/s) who will undertake
4
the project
5 Declaration Letter by Malaysian entity [Format as in Appendix A(i)]
6 Project Brief [Format as in Appendix A(iv)]
Copy of Letter of Intent / Invitation/ Interest (LOI)/ Support by the host country, Malaysia
7
Government or international institution
8 Copy of contract with the consultant(s)

9 Profile of the consultants involved in the feasibility study showing the qualification and experience
C. Claim Documents
(All claim documents must be under the applicant’s name. Claim document other than the applicant's name is not
permitted)
Applicant Internal Use
Airfare (√) (√)

1 Copy of invoice/ booking confirmation with price details

2 Original receipt

Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Return boarding passes/ Air ticket/ Passport with immigration stamp of entry into & exit from the
4
foreign country

Applicant Internal Use

Accommodation (√) (√)

1 Copy of invoice/ guest folio with price details

2 Original receipt

Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Applicant Internal Use
Ground Transportation (√) (√)

1 Copy of invoice

39
 2 Original receipt

Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3
(coloured)
Applicant Internal Use
Expenses for Consultants (√) (√)

1 Copy of invoice

2 Original receipt
Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)

4 Technical Survey, Studies & Report

5 Technical Designs/ Profiles/ Drawings

Applicant Internal Use
Documents Submitted Upon Completion of Feasibility Study (√) (√)

1 10 Copies of Final Report (Hard-Covered)

Applicant Internal Use
Documents Submitted Upon Project Awarded (Within One (1) Year After Completion of Feasibility Study) (√) (√)

1 Copy of Letter of Award issued by the host country for the awarded project

2 Project Contract
Applicant Internal Use
D. SEF Claim Form
(√) (√)
1 Claim Form

Note: If applicant is unable to provide original receipts/ bank statement/ credit card statement/ TT statement, photocopies
must be certified by an External Auditor / External Chartered Accountants/ Commissioner of Oaths/ issuer of the payment
document.

40
 Appendix B(vi)
CHECKLIST - ACTIVITY 6:
Cost of setting up a commercial office overseas.
Applicant is required to tick (√) the checklist [Appendix B (vi)] below

Applicant Internal Use

A. Supporting Documents (√) (√)
1 Certificate of Incorporation Form 9 or Form 13
2 Latest Form of Annual Return of Company Having a Share Capital (full set)
3 Latest Financial Audited Account (full set)
Applicant Internal Use
B. Additional Documents (√) (√)
1 Company Brochure/ Company Profile/ other relevant documents
2 List of Past Projects/ jobs undertaken (including overseas project)
3 Latest EPF Statement (Form A is not acceptable)
Latest salary slips (for the director)/ appointment letters (for the contract staff/s) who will undertake the
4
project
5 Declaration Letter by Malaysian entity [Format as in Appendix A(i)]

6 Outcome report [Format as in Appendix C(i)]

7 Copy of Tenancy Agreement/ Office Lease Agreement OR Confirmation Letter from overseas client

8 Copy of Office Agreement showing JV partners (for shared office)

Copy of official documents of the host country’s regional, municipal or local authority translated in
English such as:
9
i. documents from local authority confirming registration/ setting-up of office overseas
ii. copy of contract of ongoing project/ project to be implemented

C. Claim Documents
(All claim documents must be under the applicant’s name. Claim document other than the applicant's name is not
permitted)
Applicant Internal Use
Rental Fee (√) (√)
1 Copy of invoice

2 Original receipt

Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Applicant Internal Use
Maintenance Fee (√) (√)

1 Copy of invoice

2 Original receipt
Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Applicant Internal Use
Utilities (Water & Electricity) (√) (√)

1 Copy of invoice

2 Original receipt
Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Applicant Internal Use
D. SEF Claim Form
(√) (√)
1 Claim Form

Note: If applicant is unable to provide original receipts/ bank statement/ credit card statement/ TT statement, photocopies
must be certified by an External Auditor / External Chartered Accountants/ Commissioner of Oaths/ issuer of the payment
document.

41
 Appendix B(vii)
CHECKLIST - ACTIVITY 7:

Cost of procuring commercial intelligence/ market reports for assessing business opportunities or projects in
international markets.

Applicant is required to tick (√) the checklist [Appendix B (vii)] below

Applicant Internal Use

A. Supporting Documents (√) (√)
1 Certificate of Incorporation Form 9 or Form 13
2 Latest Form of Annual Return of Company Having a Share Capital (full set)
3 Latest Financial Audited Account (full set)
Applicant Internal Use
B. Additional Documents (√) (√)
1 Company Brochure/ Company Profile/ other relevant documents
2 List of Past Projects/ jobs undertaken (including overseas project)
3 Latest EPF Statement (Form A is not acceptable)
Latest salary slips (for the director)/ appointment letters (for the contract staff/s) who will undertake the
4
project
5 Declaration Letter by Malaysian entity [Format as in Appendix A(i)]

6 Outcome report [Format as in Appendix C(i)]

7 Copy of full report of the market/ commercial intelligence report

C. Claim Documents
(All claim documents must be under the applicant’s name. Claim document other than the applicant's name is not
permitted)
Applicant Internal Use
Purchasing Cost (√) (√)
1 Copy of invoice

2 Original receipt

Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Applicant Internal Use
D. SEF Claim Form
(√) (√)
1 Claim Form

Note: If applicant is unable to provide original receipts/ bank statement/ credit card statement/ TT statement, photocopies
must be certified by an External Auditor / External Chartered Accountants/ Commissioner of Oaths/ issuer of the payment
document.

42
 Appendix B(viii)
CHECKLIST - ACTIVITY 8:

Cost of developing prototype/ system customisation/ localisation to meet project requirements overseas.

Applicant is required to tick (√) the checklist [Appendix B (viii)] below

Applicant Internal Use

A. Supporting Documents (√) (√)
1 Certificate of Incorporation Form 9 or Form 13
2 Latest Form of Annual Return of Company Having a Share Capital (full set)
3 Latest Financial Audited Account (full set)
Applicant Internal Use
B. Additional Documents (√) (√)
1 Company Brochure/ Company Profile/ other relevant documents
2 List of Past Projects/ jobs undertaken (including overseas project)
3 Latest EPF Statement (Form A is not acceptable)
Latest salary slips (for the director)/ appointment letters (for the contract staff/s) who will undertake the
4
project
5 Declaration Letter by Malaysian entity [Format as in Appendix A(i)]

6 Outcome report [Format as in Appendix C(i)]

7 Copy of proof of request from clients to prepare prototype, system customisation/ localisation
Photo/ documents/ softcopy of the progress work in developing the prototype i.e. details content of
8 customisation/ localization, technical drawing and relevant documents
C. Claim Documents
(All claim documents must be under the applicant’s name. Claim document other than the applicant's name is not
permitted)
Applicant Internal Use
Preparation Cost (√) (√)
1 Copy of invoice

2 Original receipt

Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Applicant Internal Use
D. SEF Claim Form
(√) (√)

1 Claim Form

Note: If applicant is unable to provide original receipts/ bank statement/ credit card statement/ TT statement, photocopies
must be certified by an External Auditor / External Chartered Accountants/ Commissioner of Oaths/ issuer of the payment
document.

43
 Appendix B(ix)
CHECKLIST - ACTIVITY 9:

Cost of travelling, accommodation and participation fee in international training programmes held locally/overseas
(physical/virtual) related to the services of the company.

Applicant is required to tick (√) the checklist [Appendix B (ix)] below

Applicant Internal Use

A. Supporting Documents
(√) (√)
1 Certificate of Incorporation Form 9 or Form 13
2 Latest Form of Annual Return of Company Having a Share Capital (full set)
3 Latest Financial Audited Account (full set)
Applicant Internal Use
B. Additional Documents (√) (√)
1 Company Brochure/ Company Profile/ other relevant documents
2 List of Past Projects/ jobs undertaken (including overseas project)
3 Latest EPF Statement (Form A is not acceptable)

Latest salary slips (for the director)/ appointment letters (for the contract staff/s) who will undertake the
4
project
5 Declaration Letter by Malaysian entity [Format as in Appendix A(i)]
6 Outcome report [Format as in Appendix C(i)]
7 Event programme [Format as in Appendix A(iii)]
8 Copy of confirmation letter/ email by the organiser to participate the training
9 Copy of participation certification
10 Copy of project contract (if applicable)
C. Claim Documents
(All claim documents must be under the applicant’s name. Claim document other than the applicant's name is not
permitted)
Applicant Internal Use
Airfare – 2 persons (√) (√)

1 Copy of invoice/ booking confirmation with price details

2 Original receipt

Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Return boarding passes/ Air ticket/ Passport with immigration stamp of entry into & exit from the foreign
4
country
Applicant Internal Use
Accommodation - 2 rooms (√) (√)
1 Copy of invoice/ guest folio with price details
2 Original receipt
Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Applicant Internal Use
Participation Fee – 2 persons (√) (√)

1 Copy of invoice

Original receipt
2
Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Applicant Internal Use
D. SEF Claim Form
(√) (√)
1 Claim Form

Note: If applicant is unable to provide original receipts/ bank statement/ credit card statement/ TT statement, photocopies
must be certified by an External Auditor / External Chartered Accountants/ Commissioner of Oaths/ issuer of the payment
document.

44
 Appendix B(x)
CHECKLIST - ACTIVITY 10:

Cost of acquiring international certification in export services (including compliance to sustainability).

Applicant is required to tick (√) the checklist [Appendix B (x)] below

Applicant Internal Use

A. Supporting Documents (√) (√)
1 Certificate of Incorporation Form 9 or Form 13
2 Latest Form of Annual Return of Company Having a Share Capital (full set)
3 Latest Financial Audited Account (full set)
Applicant Internal Use
B. Additional Documents (√) (√)
1 Company Brochure/ Company Profile/ other relevant documents
2 List of Past Projects/ jobs undertaken (including overseas project)
3 Latest EPF Statement (Form A is not acceptable)
Latest salary slips (for the director)/ appointment letters (for the contract staff/s) who will undertake the
4
project
5 Declaration Letter by Malaysian entity [Format as in Appendix A(i)]

6 Outcome report [Format as in Appendix C(i)]

7 Copy of registration proof and confirmation from certified body to comply for the project

C. Claim Documents
(All claim documents must be under the applicant’s name. Claim document other than the applicant's name is not
permitted)
Applicant Internal Use
Required Documents (√) (√)
1 Copy of invoice

2 Original receipt

Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Applicant Internal Use
D. SEF Claim Form
(√) (√)
1 Claim Form

Note: If applicant is unable to provide original receipts/ bank statement/ credit card statement/ TT statement, photocopies
must be certified by an External Auditor / External Chartered Accountants/ Commissioner of Oaths/ issuer of the payment
document.

45
 Appendix B(xi)
CHECKLIST - ACTIVITY 11:

Cost of renting/subscribing of software;

or
Cost of renting of machinery/ equipment for exporting services overseas.

Applicant is required to tick (√) the checklist [Appendix B (xi)] below

Applicant Internal Use

A. Supporting Documents (√) (√)
1 Certificate of Incorporation Form 9 or Form 13
2 Latest Form of Annual Return of Company Having a Share Capital (full set)
3 Latest Financial Audited Account (full set)
Applicant Internal Use
B. Additional Documents (√) (√)
1 Company Brochure/ Company Profile/ other relevant documents
2 List of Past Projects/ jobs undertaken (including overseas project)
3 Latest EPF Statement (Form A is not acceptable)
Latest salary slips (for the director)/ appointment letters (for the contract staff/s) who will undertake the
4
project
5 Declaration Letter by Malaysian entity [Format as in Appendix A(i)]

6 Outcome report [Format as in Appendix C(i)]

Copy of the contract that request software/ machine/ equipment that need to be used for the project
7
implementation

8 Video demonstration of software (via link/ softcopy)/ photo of machine/ equipment

C. Claim Documents
(All claim documents must be under the applicant’s name. Claim document other than the applicant's name is not
permitted)
Applicant Internal Use
Rental/Subscription Cost (√) (√)
1 Copy of invoice

2 Original receipt

Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Applicant Internal Use
D. SEF Claim Form
(√) (√)
1 Claim Form

Note: If applicant is unable to provide original receipts/ bank statement/ credit card statement/ TT statement, photocopies
must be certified by an External Auditor / External Chartered Accountants/ Commissioner of Oaths/ issuer of the payment
document.

46
 Appendix B(xii)
CHECKLIST - ACTIVITY 12:

Cost of logistic (sea/air/land freight) involved in sending of Malaysian products and/ or equipment abroad (Door to Door), for
overseas projects awarded to and implemented by Malaysian service companies.

Applicant is required to tick (√) the checklist [Appendix B (xii)] below

Applicant Internal Use

A. Supporting Documents (√) (√)
1 Certificate of Incorporation Form 9 or Form 13
2 Latest Form of Annual Return of Company Having a Share Capital (full set)
3 Latest Financial Audited Account (full set)
Applicant Internal Use
B. Additional Documents (√) (√)
1 Company Brochure/ Company Profile/ other relevant documents
2 List of Past Projects/ jobs undertaken (including overseas project)
3 Latest EPF Statement (Form A is not acceptable)
Latest salary slips (for the director)/ appointment letters (for the contract staff/s) who will undertake the
4
project
5 Declaration Letter by Malaysian entity [Format as in Appendix A(i) and Appendix A(ii)]

6 Outcome report [Format as in Appendix C(i)]

Copy of Supply Contract/ Appointment Letter from Malaysian project owner overseas to supply product
7 and/or equipment
Copy of purchase order from Malaysian project owner overseas for sending of Malaysian product
8
and/or equipment OR copy of purchase order/ quotation from overseas client (if applicant as supplier)

9 Copy of bill of lading (stamped by receiver)

10 Copy of packing list

C. Claim Documents
(All claim documents must be under the applicant’s name. Claim document other than the applicant's name is not
permitted)
Applicant Internal Use
Logistic Cost (√) (√)
1 Copy of invoice

2 Original receipt

Original bank statement/ credit card statement/ telegraphic transfer (TT) statement together with slip
3 (coloured)
Applicant Internal Use
D. SEF Claim Form
(√) (√)
1 Claim Form

Note: If applicant is unable to provide original receipts/ bank statement/ credit card statement/ TT statement, photocopies
must be certified by an External Auditor / External Chartered Accountants/ Commissioner of Oaths/ issuer of the payment
document.

47
 Appendix C(i)

FORMAT OF SAMPLE OUTCOME REPORT

(to be submitted together with all claim submissions)

Note: Please choose the relevant Activity

Cost of travelling and accommodation as a participant in an international competition for the services
1 Activity 1 industry held abroad.
2 Activity 2 Cost of travelling and accommodation to international destinations for tender bidding;
and/or cost of purchasing tender documents for projects overseas.
3 Activity 3 Cost of travelling and accommodation to meet/ network/ conduct presentations to potential client(s)
and further explore potential business and projects overseas.
4 Activity 4 Cost of travelling and accommodation in rendering services for the secured projects undertaken
overseas (consultation, supply, delivery, implementation and execution of project).
5 Activity 5 Cost of conducting a feasibility study for international project overseas.
6 Activity 6 Cost of setting up a commercial office overseas.
7 Activity 7 Cost of procuring commercial intelligence/ market reports for assessing business opportunities or
projects in international markets.
8 Activity 8 Cost of developing prototype/ system customisation/ localisation to meet project requirements
overseas.
9 Activity 9 Cost of travelling, accommodation and participation fee in international training programmes held
locally/overseas (physical/virtual) related to the services of the company.
10 Activity 10 Cost of acquiring international certification in export services (including compliance to sustainability).
11 Activity 11 Cost of renting/subsribing of software;
or
Cost of renting of machinery/ equipment for exporting services overseas.
12 Activity 12 Cost of logistic (sea/air/land freight) involved in sending of Malaysian products and/ or equipment
abroad (Door to Door), for overseas projects awarded to and implemented by Malaysian service
companies.

Company/ Entity Name :

Name of Event/ Project :

Date of Event/ Project :

Date of SEF Approval :

EVENT / PROJECT OUTCOME

A. List of Clients Met
No. Company Details Outcome of Meeting/ Sales/ JV Collaboration/ Projects
Networking Identified
1. • Company name • Total of business meeting/ • Actual sales
• Business address networking during event/ • Potential sales
• Representative name (in full) visit • JV collaboration
• Representative designation • Outcome of meeting/ • Project identified
networking • Areas of potential business
sectors

B. Official/ formal/ proper photos/ videos/ success story captured during the event/ visit
C. General comments by company
D. Challenges faced by company

48
For more information, please contact:

SEF Secretariat
Services Development Unit (SDU)
8th Floor (East Wing), Menara MATRADE
Jalan Sultan Haji Ahmad Shah
50480 Kuala Lumpur

Tel: 03-6207 7077

E-mail: [email protected]
Website: www.matrade.gov.my

49