Mrs.
Jancy works with TBL global services, IT project management company, in the HR
department. Jancy is known for her involvement not only in her duties but also in other various
activities of the department. She was aware of many minute details about the department
throughout her tenure. Hence she becomes a point of contact for any such information which
often consumes her time.
She is loaded with responsibilities very often, sometimes given to her and sometimes taken by
her. In the beginning, she was happy with her profile and gave her the best in all the
responsibilities with her. When years pass and she gets elevated to higher responsibilities she
becomes overloaded. Still, she was happy with her job.
One fine day suddenly, she realized that many of her colleagues complete their work on time and
also equally take care of their personal life. On the other hand, Jancy, having been loaded with
responsibilities completed it partially at work and partially during her personal time. This becomes
a reason for her stress.
She started questioning her ability to not being able to complete her work at the scheduled time.
Later, she understood that apart from given responsibility she was involved in many other crucial
activities of the department which becomes her additional responsibility which slowly the people
forget that it is not under her job profile.
Jancy Being highly disturbed started feeling her job as a burden. She thought she can’t come out
of this because the habit which she developed for herself and her coworkers is irreversible. So
she finally decided to take a break from her job.
She fixed an appointment with the head HR, Mr. Ratan, for her resignation, He knows the fact
that her involvement is irreplaceable and he also knew that she can be his competitor in a very
short period, so, he had some other plans for her.
During the conversation, Ratan understood that Jancy is highly stubborn in leaving the job. So he
convinced her to do work from home and advised her to limit her responsibilities as she will not
come in any direct contact with the employees. Jancy happily accepted the option and she felt
relaxed.
At the same time, Mr. Ratan was reporting to CEO Mr. Vedant “Sir, I didn’t accept the
resignation. I have given Jancy the option of work from home and she accepted to continue the
job”. Mr. Vedant asked ” but Ratan how did you made her accept this offer. And why you have
given this option. As per her colleagues, her nature of doing the job is a key component.
Mr. Ratan with a smile replied. “Sir I advised her to limit her responsibilities to her profile by
opting for work from home. She accepted the offer. And I am very sure that her very nature of
involvement will not allow her to restrict her responsibility even after opting for work from home.”
So I am not going to lose the benefit of her involvement.
Mr. Vedant was worried by the last words of Ratan, he thought.”How I am going to execute my
plan of replacing Jancy in Ratan’s position of Head HR as she opted for work from home and
why did Ratan has that option to her. Is this a planned show “.
Questions on Case Study on Employee Relations with solution:
1. Whose assumption is correct Jancy or Ratan
2. According to you what could be the reason for Jancy being overloaded is it the fault of organizational
structure or the nature of Jancy
3. Also, answer the questions raised by Mr.Vedant in the last para. Was it a planned show.
