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About CIIP
Mission
To be a source for the improvement of institutional management performance, at all
levels in the private and public sectors.
Delivery
Traditional short courses as well as Soft Skill training on site, for the public and private
sectors.
IUM Staff Training
The centre delivers regular staff training to ensure that IUM delivers best service to its
customers.
Certification
• Certificate of Attendance will be awarded for workshop and short courses for whose
duration is less than a semester.
• An IUM certificate will be issued for all other short courses whose duration is longer
than a year, the delegate must attain a pass mark of 50%.
• The Short course Certificate and Diploma programmes offered by the Centre for
Improved Institutional Performance (CIIP) are fully accredited by NQA.
Fees
• Application and registration fees are non-refundable and is paid upon registration.
• 30% of the required tuition fees must be paid before the commencement of class.
• No certificate will be issued unless all fees are settled and all subjects passed.
• 20% rebate will be given to returning CIIP students.
• All fees must be settled 4 weeks before the final exams.
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Short courses on offer
1. Administrative Short Courses:
• Certificate Secretarial & Office Administration (NQF 4)
• Diploma: Office Administration (NQF 5)
2. Finance Short Courses:
• Certificate Bookkeeping (NQF 4)
• Diploma: Bookkeeping (NQF 5)
3. Language Courses
• English Foreign/Second Language
• French
• German
4. Preparatory Course
5. Professional Development and Soft Skills Workshop
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Certificate in Secretarial and Office Administration
NQF Level 4
1. About the course
A qualified and competent Secretary and Office Administrator are central to the smooth
running of any business, ensuring day-to-day activities happen most efficiently. Office
Administrators require excellent skills in IT, organisation, good composure, flexibility,
plus strong interpersonal and communication abilities – all of which they will get from this
qualification. The major job responsibility of an office administrator is to guarantee the
efficient functioning of all connected departments within an organization. They perform
as a connecting link between departments, employees, and management.
The Certificate in Secretarial and Office Administration (Level 4) will therefore equip
students with practical skills necessary to become valuable assets in the workplace and
become business administrators with strong entrepreneurial skills. This would enable
them to succeed in any dynamic business environment. This qualification is designed to
provide students with a thorough understanding of business administration techniques
and specialized office administration and entrepreneurship skills. Students will be able to
manage records and documentation and make decisions to resolve office-related issues.
In addition students will develop keyboard skills, master the most common business
software packages and apply excellent communication techniques.
2. Who is this Qualification for?
This qualification is aimed at school leavers and office practitioners who aspire to qualify
themselves academically in the field of secretarial and office administration.
3. Admission /Entry Requirements
• Students will be admitted into this qualification if they hold Namibia Secondary
School Certificate (NSSC) with a minimum of 18 points in five (5) best subjects with
a minimum of D in English or equivalent.
• Students may also enter through mature age provided they have at least a pass
at grade 10. And will be subjected to an entrance test, which requires a pass for
admission.
4.Qualification duration
This qualification will be offered over 1 Year on full-time and part-time blended learning
modes. The qualification comprises two (2) semesters per academic year. Semester one
(1) runs from January to June and Semester two (2) runs from July to November. Formal
and practical exams written in May /June and October /November of every academic
year. The qualification will only be conferred after the candidates have successfully
passed all the courses.
5. Outcomes for whole qualification
Holders of this qualification are able to:
• Apply different strategies and concepts of office and business administration when
dealing with different individuals within the organisation.
• Manage records and documentation to enhance their multi-tasking skills.
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• Communicate effectively through written and verbal forms.
• Coordinate and organize meetings effectively.
• Make quick decisions and resolve office-related matters.
6. Offering mode
• Full-time
• part-time
• online blended learning through CDEL
7. Articulation
The Certificate in Secretarial and Office Administration (Level 4) grants admission to a
Diploma in Office Administration and Management (Level 5) or any related qualification
at NQF level 5. Interfaculty students can apply for approval with the Deans of other
Faculties for assessment to gain admission to any related qualification at NQF level 5.
8. Compulsory Modules
Fee structure:
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Certificate in Bookkeeping
NQF Level 4
1. About the course
The Bookkeeping certificate introduces the general accounting duties and covers the
basic principles of single and double-entry bookkeeping and its application to business
in both a manual and a computerized system. Bookkeeping is an essential function
in any business to ensure efficient legal and financial management practices. This
qualification will enable students to maintain complete sets of financial records, keep
track of accounts and verify the accuracy of procedures used for recording financial
transactions. In addition, the qualification will enable students to maintain up-to-date
record keeping of financial transactions, apply postings from the books of prime entry
and source documents to the ledger accounts and produce an initial trial balance.
The qualification will enable the student to maintain complete sets of financial records,
keep track of accounts, and verify the accuracy of procedures used for recording financial
transactions. Areas that will be covered include monthly bookkeeping to trial balance
(manual and computerized); disclosing profit and financial position; reconciling suppliers,
inventory and bank statements; calculating Pay as You Earn (PAYE) payroll tax and other
deductions.
2. Who is this Qualification for?
This qualification is designed for students willing to take up the role of assistant
bookkeeper, debt collectors and accounting clerks and have the ability to maintain up-to-
date record keeping of financial transactions.
3. Admission /Entry Requirements
• Students will be admitted into this qualification if they hold Namibia Senior Secondary
Certificate (NSSC) with a minimum of 18 points in five (5) best subjects with a
minimum of E in English or equivalent.
• Students may also enter through mature age provided they have at least a pass at
grade 10 and will be subjected to an entrance test of which a pass is required.
4. Qualification Duration
This qualification will be offered over 1 Year on full-time and part-time blended learning
mode. The qualification comprises two (2) semesters per academic year. Semester one
(1) runs from January to June and semester two (2) runs from July to November . Formal
and Practical exams are written in May /June and October /November of every academic
year. The qualification will only be conferred after the candidates have successfully
passed all the courses.
5. Outcomes for the whole Qualification
Holders of this qualification are able to:
• Explain the bookkeeping terms and calculations accounting equation and the
concepts of reporting on a cash basis for income tax purposes.
• Understand the process of dealing with and accounting for Value Added Tax in the
ledgers.
• Understand the purpose and use of the trial balance and Double-entry bookkeeping
and notes.
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• Prepare reports such as Trial balance, Audit trail, nominal account transaction,
Sales and purchase ledger transactions.
• Maintain up-to-date record keeping of financial transactions as well as set up a
business in a computerised system.
• Present theoretical concepts and complex ideas in both written and verbal formats
appropriate for management audiences.
6. Offering mode
• Full-time
• Part-time
• Online blended learning through CDEL
7. Articulation
The Certificate in Bookkeeping (Level 4) grants admission to a Diploma in Bookkeeping
(Level 5) or any related qualification at NQF level 5. Interfaculty students can apply for
approval with the Deans of other Faculties for assessment to gain admission to any
related qualification at NQF level 5.
8. Compulsory Modules
Courses, Study Time, NQF Level and Credits
Fee structure:
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Diploma in Office Administration and Management
NQF Level 5
1. About the course
The Diploma in Office Administration and Management (Level 5) is aimed at equipping
students with the necessary skills to effectively manage modern office environments
independently. Office administrators are regarded as the backbone of any organization
and play a crucial role in providing competent and effective management support in the
form of administrative services. The success of any business depends upon effective
office through their contribution towards the increase in business productivity, and
employee satisfaction
2. Who is this Qualification for?
This qualification is designed for students willing to take up office administration and
management assignments in both private and public organizations. It is structured to
stretch and challenge the students to fulfil their true potential and to become defining
players in the management field. The qualification targets those individuals willing to be
transformed into professional business administrators.
3. Admission Requirements
• Students will be admitted into this qualification if they hold a Certificate in Secretarial
and office administration (NQF level 4) or an equivalent NQF level 4 qualification.
4. Qualification duration
This qualification will be offered over 1 Year on a full-time and part-time blended learning
mode. The qualification comprises two (2) semesters per academic year. Semester one
(1) runs from January to June and semester two (2) runs from July to November. Formal
and Practical exams are written in October /November of every academic year. The
qualification will only be conferred after the candidates have successfully passed all the
courses.
5. Outcomes for the whole Qualification
Holders of this qualification are able to:
• Demonstrate the role of an office administrator in the workplace and describe
challenges that affect administrative managers.
• Discuss emerging elements impacting administrative management practices.
• Identify solutions to contemporary problems affecting business management.
• Apply good work ethics and business etiquette and use problem solving skills to
handle problems in the office.
6. Offering mode
• Full-time
• Part-time
• Online blended learning through CDEL
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7. Articulation
Students who complete the Diploma Office Administration and Management (Level 5) can
apply for approval with the Deans of other Faculties for assessment to gain admission
to any degree at NQF level 6 through Recognition of Prior Learning (RPL). Students
may, where applicable, move into existing or new related business and management
qualifications at NQF Level 6.
8. Compulsory Modules
Fee structure:
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Diploma in Bookkeeping
NQF Level 5
1. About the course
The Diploma in Bookkeeping (Level 5) is designed to equip students with a clear
understanding of the bookkeeping system to meet the needs of a particular business,
identify and gather information about transactions, and convert that information into a
general ledger. This qualification will enable students to identify the roles and duties of a
bookkeeper within the framework of required accounting activities in a business setting
and ultimately contribute to National and economic goals. This qualification is most
beneficial to professionals with some experience in designing bookkeeping systems who
may be at entry-level in an organization.
2. Who is this Qualification for?
This qualification is designed for students willing to take up bookkeeping and accounting
assignments in both private and public organisations. The qualification is designed for
people who are already in the role, and for those who are aspiring to a role where they
are responsible for the detailed recording of all the financial transactions of a business,
maintaining these records using books of original entry and double-entry bookkeeping
and for ensuring that all monetary transactions made by the business are recorded
accurately. Graduates will find employment in the financial and accounting fields in the
business world.
3. Admission /Entry Requirements
• Students will be admitted into this qualification if they hold a Certificate in
Bookkeeping (NQF Level 4) or an equivalent qualification at NQF level 4.
4. Qualification Duration
This qualification will be offered over 1 Year on a full-time and part-time blended learning
mode. The qualification comprises two (2) semesters per academic year. Semester one
(1) runs from January to June and semester two (2) runs from July to November. Formal
and Practical exams are written in May /June and October /November of every academic
year. The qualification will only be conferred after the candidates have successfully
passed all the courses.
5. Outcomes for the whole Qualification
Holders of this qualification are able to:
• Understand the role and duties of a bookkeeper within the framework of required
accounting activities in a business setting.
• Explain and apply the concepts of cash and accrual accounting, double-entry
bookkeeping and debits and credits.
• Apply generally accepted principles of accounting in bookkeeping work.
• Prepare payroll transactions ranging from paying wages to depositing and reporting
taxes.
• Apply appropriate and accurate accounting entries for a variety of financial records.
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6. Offering mode
• Full-time
• Part-time
• Online blended learning through CDEL
7. Articulation
Students who complete the Diploma in Bookkeeping ( Level 5) can apply for approval
with the Deans of other Faculties for assessment to gain admission to any related
qualification at NQF level 6 through Recognition of Prior Learning (RPL). Horizontally,
students may, where applicable, move into existing or new related business and
management qualifications at NQF Level 6.
8. Compulsory modules
Courses, Study Time, NQF Level and Credits
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Fee structure:
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Preparatory Course
About this course
The Preparatory Course serves as a bridging course for students who are considering
enrolling in academic programmes at IUM. (This excludes admission to Education,
Electronics and Health science courses).
What you will learn
The Preparatory Course provides a good foundation in the knowledge and skills required
for studying at university level, so that students are confident and well prepared when
they enrol for academic courses at higher education level.
Who should attend?
Students who do not meet the minimum entry point for academic courses and obtained
18 or 19 points at Grade 11/12 in five subjects including English.
Duration: Preparatory year February to November [This period includes all activities
that will take place, including holidays, class and examination.]
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Fee structure:
APPLICATION FEE REGISTRATION FEE COURSE FEE
N150.00 N$900.00 N$12,790.00
English Language Upgrade Course
About this course
This intensive course will prepare those who have not scored a D or better in English at
grade 11/12 for the demands of writing University level reports and essays.
What you will learn
Advanced English for Academic Purposes.
Who should attend
Anyone who has scored E in Grade 12 English (Excluding students intending to
register or are registered for Education, Electronics and Health science courses)
Duration: 6 months (Second –Semester)
Entry Criteria: None
Tuition Fee: N$ 2,700.00
Programme Cost Duration
English Upgrade
Course N$ 2,700.00 1 semester
SENGL
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Foreign/Second Language Courses
About this course
Each of these courses gives an introduction to the language provides many other
benefits including greater academic achievement, greater cognitive development, and
more positive attitudes towards other languages and cultures. Language learning is
necessary for students to effectively function in the modern global marketplace.
What you will learn
Each course is designed to give you basic written and spoken skills in the language
course of your choice.
Who should attend
Anyone interested in learning English, French or German as a second language.
Duration: 1 year
Entry Criteria: None
Cost: See Table Below
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Professional development and workshop courses (PDWC) 2024
Course roll out is subject to minimum number of students registered for the
course.
• Full payment is required before the course starts.
• Venues for the courses will be in Windhoek
• Note however that all short courses can be offered anywhere in Namibia at
the request of the organization/companies.
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Free Short Courses for IUM registered Students and ALUMNI Association members
Course name Date Duration Cost
CV writing and
Interview skills March 2024 1 Day Free
for Final year
students
Internship
Preparation April 2024 1 Day Free
Research
Strategies for June 2024 1 Day Free
Postgraduate
students
Free Short Course for IUM Staff
Minute Taking for February 1 Day Free
Frontline staff 2024
Leadership training
April 2024 1 Day Free
Emotional
intelligence in the May 2024 1 Day Free
workplace
***Please Note: The official dates for PWDC and free short courses will be
communicated ***
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CIIP STAFF
Ms. Lee Ntiinda
Senior Events Management officer
HOD Student & Customer Liaison / CIIP
T: 061 433 6458
E:
[email protected] Ms. Radia Jacobs
Student support officer & Administrator
CIIP Professional development and
workshop courses
T: 061 433 6404/6000
E:
[email protected] Ms. Samanta S. Nanuses
Secretary & Administrator
CIIP Short courses
T: 061 433 6118/6000
E:
[email protected] 18
Coastal Campus CIIP Team
Ms. Saima Jakob
Coordinator CIIP Short courses
T: 064 206647
C: 081 2980243
E:
[email protected]Contact us at [email protected] or chat to one of our dedicated team members
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A Namibian university dedicated to its people’s future
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