REEFER CARGO SOLUTIONS

3 LEADER IN SHIPPING & LOGISTICS

4 WHY MSC?

5 END-TO-END SOLUTIONS

CONTENTS 6 REEFER EXPERTS

8 YOUR PRE-SHIPPING CHECKLIST

10 THE PERFECT TEMPERATURE

ENABLING SUSTAINABLE
14 SUPPLY CHAINS
 LEADER IN SHIPPING & LOGISTICS
730
VESSELS

260+
Founded by Captain Gianluigi Aponte, MSC Mediterranean ROUTES
Shipping Company (MSC) has been headquartered in Geneva,
Switzerland, since 1978. World leader in shipping and logistics,
MSC operates in 155 countries across five continents, where we 520
provide timely delivery of goods and services to local communities, PORTS OF CALL
customers and business partners. Our international headquarters
supervise a worldwide network of offices with each having
responsibility for commercial and operational activities in their 23
respective countries. MILLION TEU
CARRIED ANNUALLY
Over the years, MSC has invested in several initiatives, such as
operational strategic alliances, and has further diversified its
business-related activities. We have seen exponential growth in 155
terms of both volume and fleet capacity, and now serve millions COUNTRIES
of customers globally, with a 365-days-a-year operation. Today,
our focus remains true to our roots, building and retaining long-
term trusted partnerships with customers of all size and scale. 675
OFFICES

150,000
MSC GROUP EMPLOYEES

Note: key numbers estimated end of 2022

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 WHY MSC?
As a leader in transport and Our fleet is among the most
logistics, MSC reaches every modern in the world, and we
corner of the globe. invest in state-of-the-art
We bring your cargo safely equipment and technology to
WE DELIVER WE INNOVATE
and quickly from A to B, using transport your cargo securely
tailor-made end-to-end and efficiently to its
transport solutions across destination.
road, rail and sea.

We pride ourselves on offering

the best customer service in As a key player in global supply
the industry, and we make chains, we remain fully committed
every effort to meet your to contributing to the realisation of
individual needs and build the United Nations 2030 Agenda
long-term partnerships. We WE SUPPORT WE CARE for Sustainable Development. At
are known for our local and MSC, sustainability is a strategic
global expertise, imperative and, above all, a
professionalism, and top business priority. More on
health and safety record. [Link]/sustainability

4
 END-TO-END SOLUTIONS

Over the past 50 years, MSC has literally gone ‘the extra mile’ by expanding our services beyond
ports. Little by little we have developed an integrated road, rail and barge network across the
world. We offer door-to-door transport solutions, even to the most remote areas.

PRE-TRIP INSPECTION INLAND TRANSPORTATION CUSTOMS CLEARANCE

At the depot, our reefer experts carry out While the reefer containers are in transit over land, MSC can provide a genset portable diesel From the start of your cargo’s journey to its final
a thorough inspection of the container in generator to keep the container operating at the required temperature. We bring the containers destination, MSC gives you complete peace of
preparation for loading. This helps you meet directly to the port, where they undergo strict security checks. mind. Whether you are importing or exporting,
the relevant regulatory requirements and retain our experienced team know which regulations
the sale value of your cargo at its destination. COLD STORAGE WAREHOUSES apply and which documents to submit. They will
MSC offers cold storage for temperature-sensitive cargo​. At our temperature-controlled warehouses, guide you through customs clearance proce-
PICK-UP AND LOADING we are able to provide storage for both frozen and chilled goods. ​Our cold storage solutions ensure dures,including cross-border documentation
We come to you to load your cargo into our reefer that the high quality of your goods is preserved throughout your supply chain. ​Our temperature and customs formalities.
units: monitoring systems track the correct temperature at all times. In addition, we ensure full traceability
20ft or 40ft cubes  resh air adjustment
F and the highest standards of quality and certification. Please check with your local agent for availability. TRANSPORTATION
and dehumidification TO FINAL DESTINATION
C
 ontrolled through
an integrated C
 FC-free insulation SHIPPING We deliver your goods in optimal condition to
microprocessor ensures minimum While reefer containers are on board our vessels or in a port, they are always plugged into a constant any address in the world. If necessary, your
temperature loss power source. Our reefer containers are fitted with a software programmed to display specific alarm cargo can also be stored at cold storage
codes should a malfunction be detected. This immediately notifies our fully trained engineers, who warehouses on the way.
can attend to the unit directly.

5
 REEFER EXPERTS

We transport all kinds of chilled and frozen cargo, including:

FRUIT FISH
Our customers and business partners appreciate our in-depth AND VEGETABLES AND SEAFOOD
understanding of their local markets and our deep sector-specific
knowledge. Our network of reefer experts at each of our locations
provides customers with the very best service and equipment to
meet their individual requirements.
We understand the importance of preserving the condition of our
customers’ cargo from the moment it is loaded until the minute it
reaches its delivery point. Over many years, we have developed
a strong service offering and built one of the largest and most MEAT
environmentally-friendly reefer container fleets in the world. AND DAIRY PRODUCTS PHARMACEUTICALS

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7
 YOUR PRE-SHIPPING CHECKLIST

There are a few factors to keep in mind when transporting chilled and frozen cargo. Our experts will
provide full support to ensure that your goods maintain their quality all the way to their final destination.

FROZEN CARGO CHILLED CARGO

e.g. meat, fish, ice cream e.g. fruit, vegetables

The cargo must be pre-frozen to the correct temperature Chilled cargo requires the highest level of care to avoid compromising size,
freshness, firmness, texture, colour, flavour, aroma or chemical balance in
transit
The cargo inside the container must form a solid block, with no spaces
between boxes and the walls of the unit, to allow air to circulate and
maintain a steady temperature Goods must be pre-cooled ahead of transportation to achieve optimal
temperature levels before loading, and to reduce the impact of outside
temperatures during transportation
Maximum load height must be below the red load line of the container

The reefer unit ventilation must be set according to the cargo requirements
Ventilation of the container must always remain closed and humidity off

Packaging must be able to resist moisture and allow for a vertical flow
through boxes to maintain the desired temperature

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9
 THE PERFECT TEMPERATURE

Perishable goods require precise temperature control to maintain The process lowers the Our reefer equipment
their quality all the way to their final destination. At MSC, we follow temperature of the fruit pulp monitors temperature
four highly standardised control procedures to optimise the cooling TEMPERATURE and maintains it for a specified readings through three MONITORED
LOWERING period of time. The exact settings probes (or sensors) placed TEMPERATURE
process. These include Cold Treatment (CT) and Controlled
vary depending on the country of in the core of the fruit during
Atmosphere (CA).
origin, the type of commodity and the voyage and at terminals.
the country of destination.

COLD TREATMENT
CT is a chemical-free way to eliminate fruit flies and other insects
that might damage the biodiversity and agricultural industries of
importing countries.

KEY BENEFITS OF OUR CT AND CA SERVICES

Maintain the appearance,

Longer shelf-life freshness and quality of
of the commodity perishable foods over
longer distances Once the cold treatment has been
successfully completed during the
TEMPERATURE voyage, MSC informs the RESPECT LOCAL
MSC helps you to comply
Opening Attractive prices and ADJUSTMENT shipper immediately and the with local regulations. REGULATIONS
new markets reduced CO2 emissions temperature can be
to perishable goods compared to air freight readjusted.

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 CA maintains the initial This process increases
concentrations of gases such product shelf life and keeps
CONTROL as oxygen, nitrogen and carbon fruit and vegetables in perfect INCREASED
OF GASES dioxide by adding or removing condition for longer. PRODUCT LIFE
quantities of these gases.

CONTROLLED ATMOSPHERE (CA)

CA is a highly advanced process to regulate the atmosphere
composition in the reefer container during storage or transit.

EVERY YEAR, WE DELIVER MORE THAN:

1.9 M TEU of reefer cargo

For low-respiring commodities, MSC uses various CA systems
ENVIRONMENT
gases are injected at the
beginning of every shipment
with the support of our partners,
such as StarCool® CA,
CA SYSTEM 51,000 TEU of Controlled Atmosphere (CA)
shipments
CONTROL to build up the CA PARTNERS
XtendFRESH®, Liventus®,
environment and keep it under
control throughout the journey.
Maxtend® and Purfresh®.
28,000 TEU of Cold Treatment (CT)
shipments

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 All MSC-operated reefer Dehumidification devices
HUMIDITY containers equipped with enable you to set DEHUMIDIFICATION
SENSOR the humidity sensor can temperatures above or DEVICES
dehumidify. equal to minus 10°C.

DEHUMIDIFICATION
It is important to control humidity levels to maintain the quality of
the products: too much humidity may cause mould, while too little
may cause dehydration.

Our reefer units are specially

Our containers meet designed to preserve the
ATO-testing requirements PRESERVE
quality of commodities which
ATO-TESTED SENSITIVE
for flower bulb quality are extremely sensitive to COMMODITIES
preservation. temperature and humidity
changes, such as flower bulbs.

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 Our reefer units are fitted The air is cooled by
with vents to adjust the passing the evaporator coil AIR
COOLING
WITH FANS level of fresh air, depending and circulating throughout CIRCULATION
on the commodity. the cargo by fan.

VENT SETTINGS
Proper ventilation is vital, as fruit and vegetables “breathe” during
transportation. This produces heat and gases such as ethylene,
which speeds up the ripening process and reduces shelf life, and
CO2, which suffocates cargo and causes discolouration. Fresh
air is required to remove such gases.

The use of vent settings

MANUAL
allows for the intake of Airflow is set manually
AIR COOLING AIRFLOW
external air by adjusting between 0 and 245 CMH. SETTING
vent openings.

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14
 ENABLING SUSTAINABLE SUPPLY CHAINS

At MSC, sustainability is a top business priority. We recognise the pivotal role we play in connecting BUILDING A BETTER FUTURE
the world and take this responsibility seriously. We are committed to protecting the marine, coastal We believe that cold chains and cooling technology can make a dramatic difference in enhancing
and land-based ecosystems and to making a positive contribution. As a leader in transport and the supply of quality food and reducing food loss around the world. MSC’s reefer solutions allow
logistics, MSC is at the heart of global trade, connecting people and continents and contributing to fresh commodities to reach different trade areas, securing food supply regardless of the season
the growth of different sectors. and preventing food waste in the event of low local market demand. Our CA containers help
perishable goods to travel further and for longer, potentially opening up new markets for exporters
RESPONSIBLE INNOVATION and importers.
We invest heavily in the latest green technology, systems and processes to help achieve cleaner
seas, land and cargo. The average age of our reefer containers is under seven years old, and we By increasing the supply and affordability of quality food, reliable cold chains can help reduce
invest in the best-performing and most energy efficient refrigeration units in the world: “R-513A poverty, foster responsible consumption and promote the right to health.
ready” units and NaturaLINE® units, the latter having the lowest Global Warming Potential (GWP)
of all refrigerants used in commercially available container refrigeration systems today. Find out more at [Link]/sustainability

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[Link]/reefer
MOVING THE WORLD, TOGETHER.

© MSC Mediterranean Shipping Company SA, January 2023