Mohammad Arya Reza

Regional Sales
Manager
PT.Tianxing
Supplchain (Polibeli)
(+62) 8385882705 | [email protected] I

Dear Sir/madam

I know Your Company is one of the biggest companies. And I am sure it would be excellent career chance to
join and work for this respective company

Personal Detail

 Name : Mohammad Arya Reza

 Date of Birth : Surabaya 30 December 1993
 Last graduate history : D4 STP Satya Widya Surabaya
 Address : Rungkut Permai street 10/F23 Surabaya
 Phone : 08385882705
 Marital status : Married

I am in good health condition, willing to work, fast learning, work well with the others. I have good
communication skill and speak English fluently both oral and written

I am ready work hard and I am ready to learning and I am ready to work with the others

With my qualification I confident that I will be able contribute effectively in your company Herewith I enclose
my:

1. Curriculum vitae

2. Copy of Bachelor Degree

3. Copy of recent Certificated

4. Recent Photograph

I would express my gratitude for your attention and I hope I could follow your recruitment text luckily
Jan 2022 - Present Regional Sales Manager
PT Tianxing Supplycloud Indonesia (Polibeli) | East Java, Indonesia
Industry Consumer Electronic
Specialization E-commerce
Role Others
Position Level CEO / GM / Director / Senior Manager

-Handle all sales and logistic operation in East Java, Bali, Nusa Tenggara

-Handle 3C Division

-Increase spreading GMV across Hub

-Increase Average Effective Call per Hub

-Coordinate with principal regarding the order flow process

-Make sure all Team Leader and Sales achieving the target from GMV and Effective Call
-Regularly visiting all city to gain insight for every city

-Maintain cost per acquisition for Hub

-Direct report to COO

Jan 2021 – Jan 2022 City Head FMCG

ULA | East Java, Indonesia
Industry Fast Moving Consumer Goods
Specialization E-commerce
Role Others
Position Level CEO / GM / Director / Senior Manager

-Handle all sales and logistic operation in East Java, Bali, Nusa Tenggara

-Handle FMCG Division

-Increase spreading GMV across Hub

-Increase Average Effective Call per Hub

-Coordinate with principal regarding the order flow process

-Make sure all Team Leader and Sales achieving the target from GMV and Effective Call
-Regularly visiting all city to gain insight for every city

-Maintain cost per acquisition for Hub

-Direct report to Small Retail Head

Feb 2020 - Dec 2020 City Operation Lead
PT MOKA Indonesia | East Java, Indonesia

Industry Science & Technology

Specialization POS Technology
Role Management
Position Level CEO / GM / Director / Senior Manager
-Manage and responsible with all operation in Hub-Coordinate with Business Development team,
Operation Team, Technical Support team.
-Maintain merchants retention and avoid merchants churn
-Responsible to growth the business at the Hub
-Maintain Retention for HUB operations and maintain WAU
-Creating marketing event for brand penetration-Maintain relationship with all merchants in HUB
area
-Brief and Divided Strategy for each department
Apr 2018 - Jan 2020 Operation & Sales Head
PT Chandra Inovasi Solusindo | East Java, Indonesia
Industry Outsourcing
Specialization Manpower Service
Role Management
Position Level CEO / GM / Director / Senior Manager

Job Description

Operations Focused

*Manage day-to-day operations of various hotels in a cluster and ensure great customer
experience.
Drive profitability through streamlined operations, boosting demand through local channels,
ancillary sources of revenue and seamless experience.
*Coordinate with sales team for any lead
*Ensure all Operational Procedures are followed strictly & promote these.
Ensure the local legal terms are well adhered,
*Plan for emergency situations & dealing these with minimal cost impact: Water, electricity, staff
shortage, laundry unavailability & shifting.
*Have in-depth understanding of Expense Management System & promote adherence to the set
policies.
*Ensure that cash closing & cash expenses are properly managed & no delay/leakage occurs.
Cross check the daily expenses occurred to ensure the budget guidelines are followed.

Drive Business Growth

*Ability to take and drive decisions across offline demand, supply, CX with the right balance.
*Develop a loyal customer base to drive walk-in revenue and help achieve P&L targets for the
cluster.
*Manage regulations, community stakeholders and local social and political dynamics.
*Promote food sales, upgrades & offline sales.
*Take responsibility of the business performance of each hotel. Promote the use of suggestive
selling techniques to sell room nights, increase occupancy & food revenue.
Ensure quality standards to promote repeat business.

People Management

*Leadership, problem solving, communication skills to lead and manage a team of property
managers as well as the crews.
*Maintain good relations with the customer
*Take regular calls whenever addressed & ensure outstanding customer care. Respond to client
needs & anticipate their unstated ones.
*Strong negotiation and deal closing abilities
Mar 2017 - Apr 2018 District Sales Manager
PT.Bukalapak O2O | East Java, Indonesia
Industry FMCG
Specialization FMCG
Role Management
Position Level CEO / GM / Director / Senior Manager

JOB RESPONSIBILITIES

-Handle all sales and logistic operation in East Java, Bali, Nusa Tenggara

-Handle FMCG Division

-Increase spreading GMV across Hub

-Increase Average Effective Call per Hub

-Coordinate with principal regarding the order flow process

-Make sure all Team Leader and Sales achieving the target from GMV and Effective Call
-Regularly visiting all city to gain insight for every city

-Maintain cost per acquisition for Hub

-Direct report to National Sales Manager

 Mar 2016 - Mar 2017 F&B Manager
Best Western International Indonesia | East Java, Indonesia
Industry Hotel / Hospitality
Specialization Hotel Management/Tourism Services
Role Management
Position Level CEO / GM / Director / Senior Manager

Strictly maintain Food and Beverage cost

P&L monthly report
Do promo of the month and yearly promo package
Coordinate with marketing about F&B Activities
Make sure all sections running well
Make all outlet profitable
Make sure all SOP are implemented

Apr 2015 - Mar 2016 Restaurant & Banquet Manager

Premier inn Surabaya Juanda | East Java, Indonesia
Industry Hotel / Hospitality
Specialization Hotel Management/Tourism Services
Role Hotel Manager
Position Level Manager / Assistant Manager

Handle pre-opening team

Prepare HOE and OSE for opening
Create SOP for international chain hotel
Conduct training for F&B staff
Arrange yearly budget
Create promo of the month, thematic buffet promo and banquet promo
Coordinate with vendor about equipment and decoration

May 2014 - Apr 2015 Operation Manager

Holiday inn Express Surabaya (Pre-Opening) | Jawa Timur, Indonesia
Industry Hotel / Hospitality
Specialization Hotel Management/Tourism Services
Role Management
Position Level Manager / Assistant Manager

Responsible with hotel

Meet target revenue
Calculate cost
Meet target GOP
Lead team
Help to preparing F&B Budget
Make monthly promo
Prepare FB Budget
Prepare HOE for opening

Feb 2013 - Apr 2014 F&B Captain

hotel sahid gunawangsa | Jawa Timur, Indonesia
Industry Hotel / Hospitality
Specialization Hotel Management/Tourism Services
 Role Supervisor/Team Lead
Position Level Supervisor / Coordinator

I’m is a restaurant captain in hotel sahid gunawangsa my daily job is to make restaurant and
banquet or event running well and i have job to make some report to my supervisor like a
summary report and a purchase report

Feb 2012 - Jan 2013 Waiter

jack palace restaurant Singapore | Singapore, Singapore
Industry Food & Beverage / Catering / Restaurant
Specialization Hotel Management/Tourism Services
Role Cruise Operation
Position Level Staff (non-management & non-supervisor)

Prepare mice un place

set up table restaurant
clear up
closing restaurant
set up buffet
handle event

Dec 2011 - Jan 2013 JR waiter 0

Reagent seven seas cruise line | British Indian Ocean Territory
Industry Hotel / Hospitality
Specialization Hotel Management/Tourism Services
Role Cruise Operation
Position Level Staff (non-management & non-supervisor)

Set up section
prepare breakfast, lunch, dinner
Clear up
do what my waiter senior said

i have 1 year experience in reagent seven seas cruise line as s jr waiter 0

Jan 2008 - Feb 2010 F&B Waiter

Hotel Bumi Surabaya | Jawa Timur, Indonesia

Industry Hotel / Hospitality

Specialization Hotel Management/Tourism Services
Role Others
Position Level Staff (non-management & non-supervisor)

1.handle breakfast, lunch, dinner

2.taking order
3. give customer need
4. set up meeting room
5.clear up
Education

2015 STP Satya Widya Surabaya

Bachelor's Degree in Hospitality/Tourism/Hotel Management | Indonesia

Major Hotel Management

CGPA 3.2 / 4.0

Skills

Advanced Hotel Management, Service Management, Operational Management, Supply Chain

Management, Sales And Marketing Management, Growth Development, Startup
Operation, Business Development, FMCG
Intermediate People Management, E-Commerce Management

Languages
Proficiency level: 0 - Poor, 10 – Excellent
Language Spoken Written
English (Primary) 10 10

Additional Info

Expected Salary Negotiable

Preferred Work Location Jawa Timur

Other Information
i am a hardworking person with passion in F&B, Hotel FMCG and Startup industries as a Millennial person I have dream can
grow and create my own startup which can help a ecosystem to more fast change from conventional to digital. I have 3 pillar in
my working culture 1.Honest 2.Aim Higher 3.Creativity
Best Sales Performance Breakthrough
BACHELOR DEGREE CERTIFICATE
MOKA JOB REFRENCE
 BUKALAPAK JOB REFRENCE

TO WHOM IT MAY CONCERN

Name : Mohammad Arya

ID Number : 20103992

Has been employed by. Our company PT. BUKALAPAK.COM from Mar, 1" 2017 with last
position as District Sales Head — East Java with status permanent employee.

Hopefully this letter can be used with nicely, Thank you very much for your kind
attention and cooperation.

2020 sincerely yours,

VP.at Talent Management

CERTIFICATE OFCOMPETENCY
BEST STUDENTCERTIFICATE
BNSP CERTIFICATE
CERTIFICATE BEST EMPLOYEE HOLIDAY
INN EXPRESS SURABAYA
JOB REFRENCE REAGENT SEVENS SEAS
CRUISE LINE
JOB REFRENCE JACK PALACE
RESTAURANT SINGAPORE
JOB REFRENCE SAHID GUNAWANGSA
HOTEL
JOBREFRENCE HOLIDAYINN EXPRESS
SURABAYA
JOB REFRENCE PREMIER INN JUANDA
CERTIFICATE BEST MANAGER BEST
WESTERN PAPILIO
CERTIFICATE PRE OPENING PREMIER INN
 CERTIFICATE HACCP AND COST
CALCULATION UNIVERSITAS SURABAYA
CERTIFICATE PRE OPENING HOLIDAY INN
EXPRESS SURABAYA