Electronic Services and Communication Department
USER GUIDE
Critical infrastructure protection service
2020-2021
Contents
Process Page
Critical infrastructure protection service 3
Apply New Request 3
Follow A Request 7
2
Critical infrastructure protection service
A service to provide security for critical infrastructure in the Emirate of Sharjah by auditing
security systems.
1. Apply New Request
Click here for new request
3
Service provider data
Please fill the fields for the service provider. All fields are mandatory.
Once you write the trade license number, the company name will
appear automatically.
Choose your trade license source
Write the trade license number
The company name will appear automatically
Write the Email
Write the contact number
Choose your trade
license source
Please fill the fields as shown below.
4
Security System User Data
Please fill the fields for the Security system user data (facility). All fields
are mandatory.
Once you write the trade license number, the company name and the
address will appear automatically.
Choose the facility
type form the list
some facility types don’t require Trade license number, field will be deactivated.
Choose the facility type form the list
Write the trade license number if it’s
necessary.
The company name will appear automatically
The address will appear automatically
Write the Email
Write the contact number
Please fill the fields as shown below.
5
Attachment type should be PDF file
Attach you file here
Pick the location from the map.
Save your requset to submit it.
You can print your request if needed.
Click here if you want to print to your request Click here if you want
Click here to save to cancel to your
your request request
An email will be sent. You will find the reference number for your
requset in the email and in the page.
Print your request
Reference number
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2. Follow a request
Click here to follow
your request
7
o Enter the reference number to follow up on your request.
o Request status will be shown.
o Example 1: request status is pending.
Write your reference
number
o Upon approval an email will be sent.
o The request has been approved.
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o Example 2: request status is scheme has approved.
o You can submit an inspection request.
Surveillance Cameras coverage
o Choose the type of surveillance camera system.
o All of the check list is mandatory.
9
Surveillance Cameras Details
o All of the check list is mandatory.
10
o Please fill the fields as shown below.
Example 3: In this case, the request was approved.
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o Upon scheduling the inspection date an email will be sent.
o Upon approval of the inspection and the request an email will be sent.
o You can view the certificate.
Example 4: In this case, the request status was rejected
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