5.

MISCELLANEOUS LICENSE TRANSACTIONS

Other Driver's License Transactions specifically re-activation of Driver's License, updating of Conductor's or Driver's License holder's details and
application for duplicate Student Permit, Conductor's License and Driver's License.
1. Licensing Centers / Licensing Extension Offices
2. Authorized District Offices / Extension Offices
Office or Division:
3. E- Patrols and DLROs
4. Central Office - License Section
Classification: Simple
Type of Transaction: G2C – Government to Citizen
QUALIFICATIONS:
1. Must be a holder of Driver's License or Conductor's License not expired for more than two (2) years
2. Must be a holder of Driver's License or Conductor's License who intends to leave the country and license is due for renewal
within one (1) year
FOR REACTIVATION OF STORED DRIVER'S LICENSE
Who may avail:
Holder of a Stored Driver's License
FOR STORAGE OF DRIVER'S LICENSE
1. Must be a holder of valid driver's license
2. Must not have unsettled traffic violation

MISCELLANEOUS LICENSE TRANSACTIONS 24

 CHECKLIST OF REQUIREMENTS WHERE TO SECURE

5.1. WITH REVISION OF RECORDS

General Requirements:
Land Transportation Office (LTO) Official Website (www.lto.gov.ph)
and Client Service Assistant (CSA)/PACD of License Section - Central
1. Duly accomplished Application for Permits and Licenses (APL) Form
Office, Licensing Centers / Licensing Extension Offices, District Offices
/ Extension Offices, DLROs and E-Patrol
2. Presentation of original Driver’s / Conductor’s License Applicant

Additional Requirements:
5.1.1. Change name
1. Request for revision with any of the following, whichever is applicable:

a. Presentation of original copy and submission of one (1) photocopy of the

Court Order authorizing the change of name

b. If widow, presentation of original and submission of one (1) photocopy of

death certificate of the deceased husband Court / Philippine Statistics Authority (PSA) / Office of the Local Civil
Registry
c. Authenticated Birth certificate or Philippine Identification Card and/or
marriage contract, with annotation if applicable . In areas where there is no
PSA branch, presentation of the original and submission of one (1) photocopy
of birth certificate and marriage contract validated by the Office of the Local
Civil Registry with attached Official Receipt.

MISCELLANEOUS LICENSE TRANSACTIONS 25

 CHECKLIST OF REQUIREMENTS WHERE TO SECURE

5.1.2. Correction of Name / Birthdate

3. Presentation of the original and submission of one (1) photocopy of any of
the following:
Philippine Statistics Authority (PSA) - formerly NSO
a. PSA Certificate of Birth
Department of Foreign Affairs
b. Philippine Identification Card
c. Passport
5.1.3. Change Civil Status
1. Presentation of the original and submission of one (1) photocopy of
Marriage Contract. If marriage contract is not in English or Filipino, submit
official English translation. In areas where there is no PSA branch, Philippine Statistics Authority (PSA) / The local embassy of the issuing
presentation of the original and submission of one (1) photocopy of birth country / Office of the Local Civil Registry
certificate and marriage contract validated by the Office of the Local Civil
Registry with attached Official Receipt or Philippine Identification Card
2. If annulled, presentation of original and submission of one (1) photocopy
Court, Philippine Statistics Authority (PSA)
court order or marriage contract with annotation
3. Certificate of No Marriage (CENOMAR), if applicable Philippine Statistics Authority (PSA)
4. If married abroad, presentation of original and submission of one (1)
photocopy of passport showing married name or copy of the "report of
Applicant
marriage" submitted at the Philippine Consular Office where the marriage took
place
5.1.4. Change in Citizenship
1. Presentation of original and submission of one (1) photocopy of Passport
(first page, visa page and departure from the Philippines and latest arrival Bureau of Immigration and Deportation (BID)
overseas)
2. Certificate of Re-acquisition of Citizenship, Identification Certificate or Oath
Embassy, Consular Office
of Allegiance

MISCELLANEOUS LICENSE TRANSACTIONS 26

 CHECKLIST OF REQUIREMENTS WHERE TO SECURE
3. Foreign passport Issuing country/government
5.1.5. Change Address
1. Submission of one (1) photocopy of Barangay Certification of Residency
Barangay/Meralco/Maynilad/PLDT/others
/Clearance or Proof of Billing
5.2. APPLICATION FOR DUPLICATE DRIVER'S LICENSE / STUDENT DRIVER'S PERMIT
Land Transportation Office (LTO) Official Website (www.lto.gov.ph)
and Client Service Assistant (CSA)/PACD of License Section - Central
1. Duly accomplished Application for Permits and Licenses (APL) Form
Office, Licensing Centers / Licensing Extension Offices, District Offices
/ Extension Offices, DLROs and E-Patrol
2. Presentation of original Affidavit of Loss or Mutilated SP/DL Applicant
3. Submission of one (1) photocopy and presentation of original valid ID with
Any issuing Government Agency, company, school
photo and signature
5.3. STORAGE OF DRIVER'S/CONDUCTOR'S LICENSE
Land Transportation Office (LTO) Official Website (www.lto.gov.ph)
and Client Service Assistant (CSA)/PACD of License Section - Central
1. Duly accomplished Application for Permits and Licenses (APL) Form
Office, Licensing Centers / Licensing Extension Offices, District Offices
/ Extension Offices, DLROs and E-Patrol
2. Submission of original Driver’s / Conductor’s License Applicant
Note:
a. Government issued ID's - Philippine Identification (PhilID) Card,Philippine passport, Social Security System (SSS) Card, UMID Card, PhilHealth ID,
TIN Card, Postal ID, Voter’s ID, Barangay ID, Professional Regulation Commission (PRC) ID, Senior Citizen ID, OFW ID, Overseas Workers Welfare
Administration (OWWA) ID, National Council of Disabled Affairs (NCDA) ID, Solo Parent ID,Voter’s Certification, Government Services and
Insurance System (GSIS) e-Card, Seaman's Book, Government Owned and/or Controlled Corporations (GOCC) ID, Home Development Mutual
Fund (HDMF) ID, Department of Social Welfare and Development (DSWD) Certification, Integrated Bar of the Philippines (IBP) ID

MISCELLANEOUS LICENSE TRANSACTIONS 27

 CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE

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4.1. PLAIN RENEWAL (No Changes or Revisions on DL/CL Details)

4.2. ADVANCE RENEWAL (No Changes or Revisions on DL/CL Details)
5.2. DUPLICATE OF LICENSE WITHOUT REVISION OF RECORDS

1.1. Logs-in to the LTO public

portal and fills-out the required
fields in the profile page

1.2. Applies for Renewal of

License
1.1. Issues APL form (if
1.3. Selects appointment Refer to
1.1. Gets queue number necessary), queue number, Client
location/agency, date and time License
and checklist of requirements Service
1. None Schedule of None None None None
1.2. Waits for number/name Officer
1.4. Selects payment mode Fees and
to be called 1.2. Calls out number/name of (CSO)
Charges
applicant
1.5. Receives application
confirmation and proceeds to
the selected payment channel

1.6. Pays the necessary fee

and receives the Official
Receipt via email

PLAIN OR ADVANCE RENEWAL OF DRIVER'S/CONDUCTOR'S LICENSE AND RENEWAL OF DRIVER'S LICENSE OF FILIPINOS LIVING/WORKING ABROAD,
AND MISCELLANEOUS LICENSE TRANSACTIONS 28
 CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE

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2.1. Receives and evaluates

completeness and authenticity
of requirements
2.1. Proceeds to the Client
Service Officer (CSO)
2.2. Uploads documentary
window and submits the
2.1. Shows up to the Client requirements and/or updates
required documents 2.1. Verifies transaction
Service Officer (CSO) of the the applicant details, if
details and submitted Client Client
preferred location/agency and necessary
2.2. None documents Service Service
presents paid transaction with None None 10 minutes 55 minutes
Officer Officer
the required documents 2.3. Prints the client's
2.3. Applies for Renewal 2.2. Issues queue number (CSO) (CSO)
application and advises
to the applicant
2.2. Gets queue number applicant to proceed to the
2.4. Waits for name to be
waiting area and wait for
called out
name to be called out

2.4. Forwards the application

to the cashier

3.1. Calls out name of the

applicant and collects
3.1. Proceeds to the waiting
payment
area and waits for the name
to be called out by the
3. None 3. None 3.2. Issues Official Receipt None P 585.00 None 25 minutes None Cashier
cashier for the payment
and advises applicant to wait
for his/her name to be called
3.2. Receives OR
by the Client Service Officer
(CSO)

4. Proceeds to the Client Client Client

4. Proceeds to the Client
Service Officer (CSO) 4. Captures the fingerprints, 4. Captures the fingerprints, Service Service
Service Officer (CSO) window None None 10 minutes 20 minutes
window for biometric photo and signature photo and signature Officer Officer
for biometric capturing
capturing (CSO) (CSO)

PLAIN OR ADVANCE RENEWAL OF DRIVER'S/CONDUCTOR'S LICENSE AND RENEWAL OF DRIVER'S LICENSE OF FILIPINOS LIVING/WORKING ABROAD,
AND MISCELLANEOUS LICENSE TRANSACTIONS 29
 CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE

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5.1. Returns to the Client

5.1. Returns to the Client
Service Officer (CSO) 5.1. Prints and issues the 5.1. Prints and issues the DL
Service Officer (CSO) window
window and presents the OR DL card card
and presents the OR Releasing Releasing
None None 10 minutes 25 minutes
Officer Officer
5.2. Signs in the logsheet 5.2. Verifies client via 5.2. Verifies client via
5.2. Signs in the logsheet and
and claims the printed DL fingerprint scan fingerprint scan
claims the DL card
card

1 hour, 40
TOTAL: P 585.00 30 minutes
minutes

4.2. RENEWAL OF DRIVER’S LICENSE FOR OFW AND FILIPINOS LIVING ABROAD

Client
1.1. Presents requirements 1. Assigns queue number to
Service
None None the applicant's authorized None None None None None
Officer
1.2. Gets queue number representative
(CSO)

2.1. Receives and evaluates

Client
completeness and authenticity
2. Authorized representative Service
None None of requirements None None None 30 minutes None
submits all requirements Officer
(CSO)
2.2. Encodes applicant details

3. Reviews and approves

transaction. The approving Client
officer should reflect on the Service
None 3. None None None None None 35 minutes None
remarks field that the Officer
transaction is an absentee (CSO)
renewal

PLAIN OR ADVANCE RENEWAL OF DRIVER'S/CONDUCTOR'S LICENSE AND RENEWAL OF DRIVER'S LICENSE OF FILIPINOS LIVING/WORKING ABROAD,
AND MISCELLANEOUS LICENSE TRANSACTIONS 30
 CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE

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4.1. Calls out name of the

applicant and collects
4.1. Proceeds to the waiting
payment Refer to
area and waits for the name
License
to be called out by the
None None 4.2. Issues Official Receipt None Schedule of None 1 hour None Cashier
cashier for the payment
and advises applicant to wait fees and
for his/her name to be called Charges
4.2. Receives OR
by the Client Service Officer
(CSO)
5. Receives OR which 5. Stamps a marginal note to
Releasing
None serves as temporary driver's None the OR as temporary DL. None None None 15 minutes None
Officer
license Releases the OR

Refer to
License
2 hours, 20
END OF TRANSACTION TOTAL: None Schedule of None
minutes
fees and
Charges

6. Within 30 days upon

return to the Philippines,
Licensee must submit all Client
6. Receives and evaluates the
requirements for renewal Service
None None completeness and authenticity None None None 30 minutes None
including electronically Officer
of requirements
transmitted medical (CSO)
certificate from an LTO
accredited clinic

7. Licensee waits for his/her 7.1. Captures biometric, photo Client

name to be called for photo and signature Service
None None None None None 30 minutes None
taking and biometric Officer
capturing 7.2. Prints DL Card (CSO)

PLAIN OR ADVANCE RENEWAL OF DRIVER'S/CONDUCTOR'S LICENSE AND RENEWAL OF DRIVER'S LICENSE OF FILIPINOS LIVING/WORKING ABROAD,
AND MISCELLANEOUS LICENSE TRANSACTIONS 31
 CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE

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8.1. Issues DL Card

8.1. Receives the DL Card
Releasing
None None None None None 15 minutes None
8.2. Requires the applicant to Officer
8.2. Signs in the log sheet
sign in the log sheet
Refer to
License
1 hour, 15
END OF TRANSACTION TOTAL: None Schedule of None
minutes
Fees and
Charges
5.1. RENEWAL OF LICENSE, LOST LICENSE DUE FOR RENEWAL AND/OR REVISION OF RECORDS (LC/DO/EO with MIXED TRANSACTIONS)
5.2. DUPLICATE OF LICENSE WITH/WITHOUT REVISION OF RECORDS (LC/DO/EO with MIXED TRANSACTIONS)
1.1 Logs-in to the LTO public
portal and fills-out the required
fields in the profile page

1.2. Applies for Renewal with

Revision of Records or
Duplicate of License
1.1. Assigns queue number to
Refer to
1.3. Selects appointment the applicant Client
1.1. Presents requirements License
location/agency, date and time Service
1. None Schedule of None None None None
1.2. Issues APL form for Officer
1.2. Gets queue number fees and
1.4. Selects payment mode transaction with revision of (CSO)
Charges
records
1.5. Receives application
confirmation and proceeds to
the selected payment channel

1.6. Pays the necessary fee

and receives the Official
Receipt via email

PLAIN OR ADVANCE RENEWAL OF DRIVER'S/CONDUCTOR'S LICENSE AND RENEWAL OF DRIVER'S LICENSE OF FILIPINOS LIVING/WORKING ABROAD,
AND MISCELLANEOUS LICENSE TRANSACTIONS 32
 CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE

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2.1. Receives and evaluates

the completeness and
2.1. Shows up to the Client 2.1. Submits the
2.1. Verifies transaction authenticity of requirements
Service Officer (CSO) of the requirements with the
details and submitted Client Client
preferred location/agency and attached queue number
documents 2.2. Retrieves applicant’s Service Service
presents paid transaction with None None 10 minutes 30 minutes
information in the system and Officer Officer
the required documents 2.2. Confirms the encoded
2.2. Issues queue number generates transaction ID (CSO) (CSO)
revision by the Client Service
to the applicant
2.2. Gets queue number Officer (CSO)
2.3. Encodes the data for
revision
3.1. Calls out name of the
applicant and collects
3.1. Proceeds to the waiting
payment Refer to
area and waits for the name
License
to be called out by the
3. None 3. None 3.2. Issues Official Receipt None Schedule of None 1 hour None Cashier
cashier for the payment
and advises applicant to wait fees and
for his/her name to be called Charges
3.2. Receives OR
by the Client Service Officer
(CSO)
4. Proceeds to the Client Client Client
4. Proceeds to the Client
Service Officer (CSO) 4. Captures the fingerprints, 4. Captures the fingerprints, Service Service
Service Officer (CSO) window None None 15 minutes 15 minutes
window for biometric photo and signature photo and signature Officer Officer
for biometric capturing
capturing (CSO) (CSO)
5.1. Returns to the Client 5.1. Returns to the Client
5.1. Prints and issues the 5.1. Prints and issues the DL
Service Officer (CSO) window Service Officer (CSO)
DL card card
and presents the OR window and presents the OR Releasing Releasing
None None 15 minutes 15 minutes
Officer Officer
5.2. Verifies client via 5.2. Verifies client via
5.2. Signs in the logsheet and 5.2. Signs in the logsheet
fingerprint scan fingerprint scan
claims the DL card and claims the DL card
Refer to the License
TOTAL: Schedule of fees and 40 minutes 2 hours
charges

PLAIN OR ADVANCE RENEWAL OF DRIVER'S/CONDUCTOR'S LICENSE AND RENEWAL OF DRIVER'S LICENSE OF FILIPINOS LIVING/WORKING ABROAD,
AND MISCELLANEOUS LICENSE TRANSACTIONS 33
 CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE

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5.3. STORAGE OF DRIVER'S LICENSE

1.1. Receives and evaluates
completeness and authenticity
of the requirements

1.2. Uploads documentary

requirements and/or updates
the applicant's details, if
1. Proceeds to the Client Client
necessary
Service Officer (CSO) Service
None None None None None 10 minutes None
window and submits the Officer
1.3. Prints the client's
required documents (CSO)
application and advises
applicant to proceed to the
waiting area and wait for
his/her name to be called out

1.4. Forwards the application

to the cashier

2.1. Calls out name of the

applicant and collects
2.1. Proceeds to the waiting
payment
area and waits for the name
to be called out by the
None None 2.2. Issues Official Receipt None P 50.00 None 20 minutes None Cashier
cashier for the payment
and advises applicant to wait
for his/her name to be called
2.2. Receives OR
by the Client Service Officer
(CSO)

Refer to
License
END OF TRANSACTION TOTAL: None Schedule of None 30 minutes
fees and
Charges
PLAIN OR ADVANCE RENEWAL OF DRIVER'S/CONDUCTOR'S LICENSE AND RENEWAL OF DRIVER'S LICENSE OF FILIPINOS LIVING/WORKING ABROAD,
AND MISCELLANEOUS LICENSE TRANSACTIONS 34
 CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE

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For Reactivation of Driver's License, proceed to the plain renewal procedure.

Note: a. Processing time includes waiting time and starts upon the submission of complete requirements.

b. If the client arrives at the office when the transaction cannot be completed within the day, he/she will be advised to return on the next working day and be prioritized at the step where he/she stopped.

c. Storage of Driver's License prior to its expiry date shall mean no collection of penalties upon reactivation.

PLAIN OR ADVANCE RENEWAL OF DRIVER'S/CONDUCTOR'S LICENSE AND RENEWAL OF DRIVER'S LICENSE OF FILIPINOS LIVING/WORKING ABROAD,
AND MISCELLANEOUS LICENSE TRANSACTIONS 35