SBM-NMIMS: COURSE TEACHING PLAN

Assurance of Learning AOL Specific

Course
Code
Course Title Ethical Issues in Management
Mumbai Campus:
Dr. Alaknanda Menon [email protected]
Dr. Bala Krishnamoorthy [email protected]
Dr. Kannan R [email protected]
Prof. Pradeep K Harchandani [email protected]
Prof. Shelly K [email protected]
Dr. Sneha Vaskar [email protected]

Navi Mumbai Campus:

Course Dr. Anurag Garg [email protected]
Instructor/s
Bangalore Campus:
Prof. Janaki Anant [email protected]

Hyderabad Campus:
Dr. Umakanta Nayak [email protected]

Indore campus:
Dr. Akshay Joshi [email protected]

Credit 1.5 credits (50 marks)

Value
Programme MBA & Trim – I (2024-25)
&
Trimester
Pre- None
requisite
CLOs – (PLOs mapped are in the brackets)
CLO 1) To be able to analyze and understand ethical quandaries and be prepared to play
a constructive role in improving the ethical considerations of organizations
Learning (PLO 2b).
Objectives CLO 2) To evaluate the ethical obligations and appreciate differing dimensions in
ethical ideals in the relationship between different stakeholders (PLO 7c).
CLO 3) To assess if ethical standards sets any boundaries on competition, marketing,
sales and advertising. (PLO 1a).
After completion of the course, students will have the ability to
1) Identify the ethical aspect(s) in a business situation and make appropriate business
Learning
decisions.
Outcomes
2) Recognise the inherent conflict of interest in many business decisions and develop
(Must be
strategies for identifying and dealing with them.
connected to
3) Apply moral reasoning to specific situations and defend the conclusions of that
Learning
reasoning.
Objectives)
4) Play a constructive role in improving the ethical considerations of organizations with
which they become involved.
Course Ethical decision making in business is not at all limited to the type of major corporate
Description decisions with dramatic social consequences. The direct costs of unethical business
practices are more visible today than any time before. At some point, every employee,
and everyone in the managerial role, will be faced with issues requiring ethical decision
making. More often than not, responsible decision making must rely on personal values
and principles of the individuals involved.
A company’s ethics and responsibility towards various stakeholder groups matter more
today than they did a few decades ago. Employees place a higher emphasis on the values
of their employers and have access to more information than ever before. The questions
today are not about should ethics be a part of business, but the questions are about which
values and principles should guide business decisions.
1|Page
 This course is intended to demonstrate to students how ethics can be integrated into
business decisions and can be applied to their own careers.

Specific assessment 1.5 Credit AOL CLO 1 CLO CLO 3

methods Instruments 2
(*)
Class Participation 10
Assignment 15 Rubric  (10)  (5)
(Individual written
assignment)
Evaluation Project Work (Group 25 Rubric (5) (10) (10)
Pattern Project)
Total 50 15 15 10

*AOL Assessment Instruments:

 Embedded Questions: Quiz, Class Test, Midterm Examination, Final Examination
 Rubrics: Case & Article Discussion, Individual Assignment
Group Projects & Viva’s, Case Problem analysis, Oral and written
communication presentations, Role Play,
Group Presentation, Group Project etc
Pedagogy adopted for
Topics / Sub - Chapter detail
class engagement
Sessions topics / Article Reference / Case Studies
Learning Outcomes
session wise
Importance of Pre-read: Ferrell O.C, Fraedrich, Session Pedagogy
business ethics J and Ferrell, L (2019). Business Game- The Value
 Relevance of Ethics, Cengage, New Delhi. Walk /Business Ethics an
business ethics Chapter 1, pp. 4-6 & 15-18 Oxymoron
 Ethics and To help students begin to
employee Asynchronous Learning articulate and justify their
commitment Component: The Significance of own ethical decisions.
1  Ethics and Ethics and Ethics Education in
Investor Daily Life | Michael D. LO: Students understand
loyalty Burroughs | TEDxPSU that ethical disputes can
 Ethics and often hinge on
customer misunderstandings or
satisfaction ambiguous information or
 Ethics and wording.
profits
2 Values and Ethics Pre -Watch: Session Pedagogy: Film
 Foundational (The film is available on Amazon Discussion: Using the
Values for Prime, Netflix,Youtube movies) Ishikawa diagram to
identifying Students are requested to watch deconstruct the ethical
ethical issues the film with an open mind and dilemmas and challenges
 What is ethics? identify what according to them and to identify the
Ethics and is unethical and based on what relevance of ethics and its
Morals, Ethics facts do they consider it relation to morals and
and law unethical) values; importance of
The Vaccine War Movie/ Inside ethics, morals and values
Job in personal and
professional context.
Ethical Analysis: Foundations
By: Nien-he Hsieh, Publication LO: Examine and explain
Date: Dec 2023 ethical issues as they
Product Number: 324059-PDF- relate to the basic values
ENG of honesty, fairness,
integrity and delineate
Asynchronous Learning misuse of company

2|Page
 Component: resources
What is the difference between
Ethics, Morality and the Law
https://www.youtube.com/watch?
v=Xki2fRA0bY8

Emerging Pre-reads: Ferrell O.C, Session Pedagogy

business ethics Fraedrich, J and Ferrell, L (2019). Case discussion to
issues Business Ethics, Cengage, New understand ethical
 Recognizing an Delhi. Chapter 3, pp. 61-77 dilemmas, the ethical
ethical issue risks and the challenges of
 Ethical issues Case1: Culture at Google By: determining an ethical
and dilemmas Nien-he Hsieh; Amy issue.
in business Klopfenstein; Sarah Mehta
Publication Date: Mar 2020 LO: Express and label
3
(Revised Aug 2020) ethical issues in the
Product Number: 320050-PDF- context of organizational
ENG ethics and recognize the
challenge of determining
Asynchronous Learning an ethical issue in
Component: business .
Playing it Safe: Avoiding Ethical
Risks at Workplace
https://www.youtube.com/watch?
v=wuTxcQ-XlsE

Market Ethics Pre-read: Session Pedagogy

 The market Case 2: Ashneer Grover and Case discussion in large
system, Bharat Pay group to understand the
 Breaches and market system, the ethics
Fraud, https://www.ndtv.com/india- of market transactions
 Roles, news/bharatpe-ex-ceo-ashneer-
Relationships, LO: Appraise the duties
grover-family-made-fake-
and Firms and obligations
multi-crore-invoices-sources-
associated with
4577524
fundamental business
roles and relationships in
https://www.business- markets and firms
4 standard.com/companies/
news/bharatpe-fraud-eow-
finds-fake-invoices-generated-
by-ashneer-grover-family-
123111500727_1.html

Additional Reading::
Matz, S. (2023). What
Psychological Targeting Can Do.
Harvard Business Review,
101(2), 124–133.

5 Ethical Decision Pre-Read: Session Pedagogy

making Sucher, S. J., & Hsieh, N. H. Class Activity: Large
 A Framework (2011). A Framework for Ethical Group discussion to
for Ethical Reasoning.". Harvard Business appraise and comprehend
3|Page
 Decision School Technology & Operations model of ethical decision
Making Mgt. Unit Case, (610-050). making and evaluate the
 Understanding factors that influence
ethical decision Woodhouse, K. (2020). business ethical decision
making Strengthening Your Moral making.
Compass to Overcome Ethical
Roadblocks. Public Management
(00333611), 102(3), 14–18.
LO: Review and revise
Additional Read: the importance of morals
Ferrell O.C, Fraedrich, J and and values in ethical
Ferrell, L (2019). Business decision making
Ethics, Cengage, New Delhi.
Chapter 5, pp.115-133

Quandaries and Pre Read: Session Pedagogy

Managerial roles Bazerman, M. H., & Tenbrunsel, Role Plays to understand
 Ethical A. E. (2011). Good people often the ethical predicaments
dilemmas let bad things happen. faced by professionals in
which Why. Harvard Business various stages of their
professionals Review, 89, 58-65. careers.
face
How Transparent Should You Be LO: Understand the
with Your Team? HBR March, challenges of ethical
6 2023 dilemmas in professional
careers
Additional Asynchronous
Learning Component:
When Personal and Professional
Values conflict
https://www.youtube.com/watch?
v=qmILxMtpgcs

Individual factors Pre-Read: Session Pedagogy

influencing ethical Case 3: Resolving Ethical Class Activity:
decision making Business Challenges, Chapter 6, Large Group discussion to
 Moral pp. 161 formulate how moral
Philosophies philosophies and values
and values Ferrell O.C, Fraedrich, J and influence individual and
Ferrell, L (2019). Business group ethical decision
7 Ethics, Cengage, New Delhi. making in business.
Chapter 6, pp.140-157
LO: To assess the impact
Asynchronous Learning of moral philosophies on
Component: (must watch) human ethics and the
stages of cognitive moral
development and its
shortcomings
8 Organizational Pre-Watch : Session Pedagogy
factors influencing TATA Katha – Ep 02 – Values Class Activity: Article
ethical decision and Ethics discussion in small groups
making https://youtu.be/oVVdkt2BHx4 and then sharing with
 Role of larger group to recognize
corporate Pre-read: Smith, I.H and and appraise leadership
culture in Kouchaki, M. (2021). Building an power and motivation and
ethical decision Ethical Company, Harvard relate to ethical decision
making Business Review, pp.4-9 making in organizations.
4|Page
  Role of
corporate Additional Read: LO: Evaluate choices
leaders made by individuals that
The Tata Code of Conduct, 2018 influence leadership,
power , motivation and
Ferrell O.C, Fraedrich, J and work group influence
Ferrell, L (2019). Business ethical decision making
Ethics, Cengage, New Delhi.
Chapter 7, pp.167-172 &177-187,
Chapter 8, pp.201-209.
Globalization and Pre-Read Session Pedagogy
Ethical Decision Case 4: Should I Stay or Should Case Discussion on:
Making I Go? Assessing Risk in Carlos  One high-profile
 Global ethical Ghosn's International Escape executive's mindset,
risks and By: Eugene Soltes, Grace decision making, and
decision Liu, Muneeb Ahmed judgment under high
making, Publication Date: Dec 17, 2021 pressure and high risk;
 Ethical Product #: 122051-PDF-ENG  Range of cross-border
Leadership issues in business,
9 Ferrell O.C, Fraedrich, J and
 Antitrust leadership, and
activity Ferrell, L (2019). Business government.
Ethics, Cengage, New Delhi. 
Chapter 10, pp. Chapter 11, LO: Review the ethical,
pp.299-302 legal, organizational, and
strategic issues involved
in doing business across
geographies

AI and Ethics Preread: Session Pedagogy

 Challenges Case 5: Automating Morality: Case discussion on
 Adoption and Ethics for Intelligent How should AVs be
adaptation of Machines programmed for complex,
AI ethically By: Joseph L. Badaracco Jr.; uncertain, ethically
 Managing Tom Quinn challenging situations?
organizations Was there anything
Publication Date: Aug 2023
AI efforts innately human about
(Revised Dec 2023) moral reasoning, or could
Product Number: 324007- companies imbue AVs
PDF-ENG with sound ethical
10
frameworks?
https://mitsloan.mit.edu/ideas- Class discussion on :
made-to-matter/3-ways-to-center- AI and ethics
humans-your-companys-
artificial-intelligence-efforts LO: Evaluate the role of
AI in Ethics
Additional Read:
Ammanath, B. and Blackman, R.
(2021). Everyone in Your
Organization Needs to
Understand AI Ethics, Harvard
Business Review, pp. 1-7

The ethical dilemma we face on

AI and autonomous technology.
https://www.youtube.com/watch?
v=3oE88_6jAwc

5|Page
 Reading List Textbook
and O. C. Ferrell, John Fraedrich and Linda Ferrell(2019, Reprint 2022) Business Ethics -Ethical
References Decision Making and Cases, Cengage Learning , 12th Edition

(must be Further Readings

comprehensiv Boatright, J. R., Smith, J. D., & Patra, B.P. (2019). Ethics and the Conduct of Business, 6/e. Pearson
e and Education India.
complete with Laura P. Hartman, Joe Desjardins (2013) Business Ethics –Decision making for personal
all details.) integrity & social responsibility, Mc Graw Hill education (India) Pvt. ltd, New Delhi (second
edition).

References Provided in the Chapter details/ Chapter detail// Article Reference / Case
Studies.

Prepared by Faculty Team Area & Program chairpersons

Alaknanda Menon

Approved by Associate Deans Approved by Dean SBM

Assignment 1
Individual Assignment Guidelines
Weightage: 15 Marks

I. General Guidelines
 The written assignment is aimed at applying the ethical concepts and theories discussed during the
course to real life business situations.
 The suggested areas mentioned below are to prompt students to examine ethical predicaments and
the decision-making criteria adopted in commonly occurring business events.
 Students are expected to examine the issues from the perspective of various stakeholders, identify
inherent ethical violations and suggest possible resolutions. Some of the areas for exploration can
be, (but not necessarily limited to)

- Whistleblowing - Discrimination at workplace

- Insider trading - Executive compensation
- Discrimination at workplace - Product safety
- Violation of privacy at workplace - Health and Safety at workplace
- Employee rights and freedom of - Sales practices and Product Labelling
expression - Deceptive advertising
- Corporate accountability - Conflict of interest
- Human rights violations

 Individual students are requested to choose an area of interest -maybe from the above-mentioned
areas or any other area of choice and share the same with the faculty.
 Students are requested to meet the faculty on a scheduled date and time of mutual convenience to
discuss queries related to the individual assignment. Students can fix a scheduled based on class
groups formed.

II. Specific Guidelines

A. Assignment Content
The assignment should contain the following parts/headings as absolute requirements. Work that does not
conform to this format will NOT be considered for marking.

6|Page
Title Page
This should contain the title of the assignment, the module name, the course facilitator’s name, the date for
submission and the student’s name, roll number and SAP ID. No pictures.

Structure of the assignment

The major content of the assignment may be clustered into two sub sections:

a) Context and Facts of the issues identified

Identify a case ( recent case) related to the topic that you have chosen and indicate the ethical quandary
that you would want to discuss. Present the context and facts of the quandary backed by source citations1.
The students may use footnotes to insert references including weblinks used (if any). The facts
identified should not be more than 1000 words. In case you use graphics(tables or figures) to present
certain facts you may limit it to 350 words more.

b) Critical perspective
In this section the student is required to first identify the core ethical or unethical issue/s in the case. There
after critically analyse the issue/s based on impact on various stakeholders. The student is also supposed to
identify and describe how would she/he handle the situation if they were one of the major protagonists in
the case.
The student may take the support of any ethical perspectives to justify their responses. This
section may not be more than 1500 words. In case you use graphics(tables or figures) to present certain
facts/analyses you may limit it to 350 words more.

B. Report format
Please use Times New Roman 14 font size for the main headings, Times New Roman 12 font size for the
text body, Times New Roman, 10 font size for the foot notes. It should be single spaced justified. All Caps
is strictly discouraged. Insert page numbers as well.

C. Plagiarism
If you include other people's ideas in your work, without acknowledging the source, then you are
plagiarising. Plagiarism is the intentional presentation of someone else's work - published or unpublished,
either written or in some other form - as if it were your own. Copying from an unacknowledged source,
even if the original wording has been changed, constitutes plagiarism. Where a verbatim quotation or
paraphrase is included, it is not sufficient to include at the end of your assignment a general list of works
consulted. In accordance with good academic practice, the source of each quotation or paraphrase must be
used.

Each assignment submission shall be accompanied with a plagiarism report.

Submission Due Date

Faculty need to receive the following by the said timelines:
1. Individual topics by end of Session 2
2. Final individual written assignment (soft copy along with plagiarisim report generated by institute
given Turnitin) by the end of day (23:59:59 hours) of fifth (5th) lecture.

Evaluation Parameter
Student would be evaluated basis the rubric for the Individual Assignment.

1
Follow the APA Style of Referencing for in-text citations and preparing the reference list
7|Page
 Rubric for Assessment for Individual Assignment

CLO 1) Ability to analyze and understand ethical quandaries and prepare students to play a constructive
role in improving the ethical considerations of organizations with they may be involved (PLO
5a).
CLO 2) To evaluate the ethical obligations and appreciate differing dimensions in ethical ideals in the
relationship between different stakeholders (PLO 7c).

Criteria Excellent (5-4) Acceptable(3-2) Unacceptable (1) Score

Identifies ethical Describes the dilemma in Identifies the dilemma, Has a vague idea of
quandary (ies) - detail having gathered including pertinent what the dilemma is
context and facts pertinent facts. facts, and ascertains and is uncertain what
what must be decided must be decided
(5 marks) Ascertains exactly what
must be decided Can identify the ethical Unable to identify an
CLO 1 Identification of the issue but unclear ethical issue in a
ethical issue and explain elaboration problem or case
the underlying principle
being violated General explanation of Unable to explain
development of how development of how
Detailed explanation of ethical reasoning ethical reasoning
development of how develops develops
ethical reasoning
develops
Considers Determines accurately the Determines the Is unsure as to who are
stakeholders and stakeholders affected and stakeholders and the stakeholders ,
Analyses thoroughly reflects on the somewhat reflects the mentions some
Alternatives and viewpoints of the viewpoints of some of unrelated stakeholders
Consequences stakeholders the stakeholders
Unable to identify
(5 marks) Identify and describe Can identify stakeholders involved
potential impacts on the stakeholders but in an ethical issue
CLO 2 stakeholders involved in unclear of impact on
an ethical issue the stakeholders Begins to appraise the
involved in an ethical relevant facts and
Clarifies a number of issue assumptions and
alternatives and evaluates identifies some
each on the basis of Clarifies at least two alternatives.
whether or not there is alternatives and
interest and concern over predicts their associated Unable to state the
the welfare of all consequences in detail. approach to ethics
stakeholders being used (e.g.
utilitarian, deontology ,
Able to state approach

8|Page
 Clear and elaborated but unclear or minimal virtue etc.)
statement of approach to description of approach
ethics being used (e.g. to ethics being used
utilitarian, deontology , (e.g. utilitarian,
virtue etc.) deontology , virtue etc.)
Chooses an Action Formulates an action that Formulates an action Has difficulty
evidences a thoughtful that delineates the identifying and
(5 marks) reflection on the benefits execution of the appropriate course of
and risks of action. decision action from among
CLO 1 Clear and elaborated Makes suggestions but alternatives
suggestions of reducing not elaborate in terms Unable to make
risks to stakeholders of reducing risks to suggestions of reducing
stakeholders risks to stakeholders

Group Project Guidelines

Weightage: 25 Marks

General Guidelines Group project:

Students group select any recent news item of the past 6 months. The same news item needs to be
corroborated it with 5 different sources. Identify and analyse the ethical dilemma

Submission Guidelines:
Students need to submit a max 10 slide deck on their analysis.
Each group is requested to submit a plagiarism report with their assignment.

Submission Due Date:

Faculty need to receive all of the following by the respective timelines:
1. Exact Topic and stakeholder identification: Session 6
2. Group live project by the end of day (23:59:59 hours) of ninth (9th) lecture.

Rubric: Group Written Assignment

CLO 1) Ability to analyze and understand ethical quandaries and prepare students to play a constructive
role in improving the ethical considerations of organizations with they may be involved (PLO
5a).
CLO 2) To evaluate the ethical obligations and understand differing perceptions and ethical ideals present
in the relationship between employers and employees (PLO 5b).
CLO 3) To assess whether ethics sets any boundaries on competition, marketing, sales and advertising.
(PLO 5c).

Parameters Fails Expectations Approaches Meets Exceeds Score

Expectations Expectations Expectations

Gathers the Relevant facts not Some relevant Facts identified, All relevant facts
facts (How, identified. facts not but some may identified
What, identified. not be relevant to appropriately.
Which, Who, Facts are incorrect the company or Who, what, where,
and Why) Central issues may be slightly when, how and
Define the Central ethical are identified, misinterpreted. why were all
ethical issues issues not defined but not clearly addressed, as
Able to appropriately or explained. Central issues are appropriate?
analyze a completely. Peripheral all identified and Unavailable facts
situation for Misunderstanding issues not used as basis for that were relative
9|Page
potential of the issues identified ethical to the ethical
ethical related to the case. Can identify evaluation; other outcome were also
problems. Unable to identify the ethical issue issues are identified. Facts
an ethical issue in but unclear identified. were assembled
(5 marks) a problem or case elaboration before starting the
(1 mark) (2marks) project.
(CLO1) Can identify the
ethical issue Clearly understands
some amount of diverse factors
elaboration leading to
development of
(3 marks) other ethical
positions.
Identification of
the ethical issue
and explain the
underlying
principle being
violated
(4-5 marks)
Ethical Unable to explain Limited General Detailed
reasoning how ethical explanation of explanation of explanation of
Can explain reasoning develops how ethical how ethical how ethical
how ethical reasoning reasoning reasoning
reasoning Student only develops develops developed
develops names the major Student can
(5 marks) theory (1 mark) name the major Student can Student names the
(CLO2) theory she/he name the major theory or theories,
uses, and is theory or theories can present the
only able to she/he uses, can gist of said theory
present the gist present the gist or theories, and
of the named of said theory or accurately
theory theories, and explains the
(2marks) attempts to details of the
explain the theory or theories
details of the (4-5 marks)
theory or theories
(3 marks)
Identify the Affected parties Major players Critical affected Critical affected
affected are not identified are identified, parties (both parties (both direct
parties completely. Major but some minor direct and and indirect) are
(stakeholders players critical to players may be indirect) are identified.
) analysis are not missing. identified. Perspectives of all
(5 marks) identified. Perspectives Perspectives of critical
Perspectives of are not all critical stakeholders are
(CLO2) players are complete. (2 stakeholders are identified and
missing. (1 mark) marks) identified. connected with
consequences.
Determines who
should be Determines who
involved in the should be
decision making involved in the
process and decision making
accurately process and
identifies all the thoroughly reflects
stakeholders(3 on the viewpoints
marks) of the
stakeholders.
(4-5 marks)
Identify the Critical All critical All critical All critical

10 | P a g e
consequence consequences of consequences consequences are consequences are
s of each actions are are identified, identified and identified and
possible missing. Actions but some minor connected with connected with
action and are not connected consequences actions. More actions. Clarifies a
Application with are missed. minor number of
of Ethical consequences, but Consequences consequences are alternatives and
Perspectives/ are instead random are related to also considered. evaluates each on
Concepts and illogical. actions, but Relative weights the basis of
(5marks) Relative weights relative weights of the various whether or not
of actions and are not clearly consequences there is interest
(CLO3) consequences are articulated or explicitly and concern over
not identified. inappropriate. articulated with the welfare of all
rational thought. stakeholders.
(1 mark) (2marks)
(3 marks) (4-5 marks)
Analyzes Begins to appraise Clarifies at Clarifies a Clarifies a number
Alternatives the relevant facts least two number of of alternatives and
and and assumptions alternatives and alternatives and evaluates each on
Consequence and identifies predicts their evaluates each on the basis of
s reviews the some alternatives. associated the basis of whether or not
obligations consequences whether or not there is interest
or duties Not all relative in detail. there is interest and concern over
codes and laws and concern over the welfare of all
(5 marks) have been All major codes the welfare of all stakeholders
identified, or the and laws have stakeholders
relationship of been identified Formulates an
(CLO3) those laws are not that influence Formulates an implementation
clear to the issues. the ethical implementation plan that
analysis. plan that delineates the
The obligations delineates the execution of the
and rights of all Some other execution of the decision and that
players have not relative duties decision. evidences are
been addressed have been thoughtful
fully. missed. The All relative codes reflection on the
importance of and laws that benefits and risks
(1 mark) the duties has influence the of action .
not been fully ethical analysis
articulated. have been All relative codes
(2marks) identified. and laws that
influence the
Other duties ethical analysis
relative to the have been
analysis that are identified.
not necessarily
dictated by laws Other duties
are recognized. relative to the
The relative analysis that are
importance of not necessarily
this aspect has dictated by laws
explicitly are recognized.
articulated with The relative
rational thought. importance of this
aspect has
(3 marks) explicitly
articulated with
rational thought.
Solution and
ethical analysis is
logical and clearly
presented at a

11 | P a g e
 level that reflects
extensive
reflection and
insight.
(4-5 marks)
Total Score

12 | P a g e