RFP for Supply, Installation, Commissioning, Implementation and Support for ERP Solution at BESCOM

2018

Bangalore Electricity Supply Company Limited (BESCOM)

(A Govt. Of Karnataka Undertaking)

Request for Proposal (RFP)

for
“ Supply, Installation, Commissioning, Implementation
and Support for Enterprise Resource Planning (ERP)
Solution at BESCOM under IPDS Scheme of GOI”

Tender Reference No. BESCOM/GM(ICT&MIS)/BC-48/2017-18/55

MARCH 1, 2018

Bangalore Electricity Supply Company Limited (BESCOM), Office of GM (ICT

&MIS),4th Floor, Maharishi Aravinda Bhawan, Nrupatunga Road Bangalore -
560001, Karnataka, India

Bangalore Electricity Supply Company Limited (BESCOM), Office of GM (ICT &MIS),4th Floor, Maharishi
Supply, Installation, Commissioning, Implementation and Support for ERP Solution at BESCOM under IP

Disclaimer
This Request for Proposal (RFP) for Selection of Implementation Agency is issued by
Bangalore Electricity Supply Company Ltd. (BESCOM). Whilst the information in this
RFP has been prepared in good faith, it is not and does not purport to be
comprehensive or to have been independently verified. Neither BESCOM, nor any of its
officers or employees, nor any of their advisers nor consultants accept any liability or
responsibility for the accuracy, reasonableness or completeness of the information
contained in the RFP, or for any errors, omissions or misstatements, negligent or
otherwise, relating to the proposed project, or makes any representation or warranty,
express or implied, with respect to the information contained in this RFP or on which
this RFP is based or with respect to any written or oral information made or to
be made available to any of the recipients or their professional advisers and, so far as
permitted by law and except in the case of fraudulent misrepresentation by the party
concerned, and liability therefore is hereby expressly disclaimed.

The information contained in this RFP is selective and is subject to updating,

expansion, revision and amendment at the sole discretion of BESCOM. It does not, and
does not purport to, contain all the information that a recipient may require for the
purposes for making a decision for participation in this process. Each Party must
conduct its own analysis of the information contained in this RFP, to correct any
inaccuracies therein and is advised to carry out its own investigation into the
proposed project, the regulatory regime which applies thereto and by and all matters
pertinent to this project and to seek its own professional advice on the legal, financial
and regulatory consequences of entering into any agreement or arrangement relating
to this project. BESCOM shall not be responsible for any direct or indirect loss or
damage arising out of or for use of any content of the RFP in any manner whatsoever.

This RFP includes certain statements, projections, targets and forecasts with respect to
the Project. Such statements, projections, targets and forecasts reflect various
assumptions made by the management, officers, employees, consultants, and experts
of BESCOM, which (the assumptions and the base information on which they are made)
may or may not prove to be correct. No representation or warranty is given as to the
reasonableness of forecasts or the assumptions on which they may be based and
nothing in this RFP is, or should be relied on as, a promise, representation or warranty.

BESCOM shall be the sole and final authority with respect to qualifying a bidder
through this RFP. The decision of BESCOM in selecting the Implementation Agency
who qualifies through this RFP shall be final and BESCOM reserves the right to reject
any or all the bids without assigning any reason thereof. BESCOM may terminate the
RFP process at any time without assigning any reason and upon such termination

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BESCOM shall not be responsible for any direct or indirect loss or damage arising out
of such a termination.

The Bidder shall bear all its costs associated with or relating to the preparation and
submission of its Proposal including but not limited to preparation, copying, postage,
delivery fees, expenses associated with any demonstrations or presentations which may
be required by the BESCOM or any other costs incurred in connection with or relating to
its Proposal (Bid). All such costs and expenses will remain with the Bidder and the
BESCOM shall not be liable in any manner whatsoever for the same or for any other
costs or other expenses incurred by an Bidder in preparation or submission of the
Proposal (Bid) regardless of the conduct or outcome of the selection process.

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Abbreviations
Acronym Definition
ABT Availability Based Tariff
ACR Annual Confidential Report
ADB Asian Development Bank
AMC Annual Maintenance Contract
ARR Annual Revenue Requirement
ATS Annual Technical Support
ABT Availability Based Tariff
ACR Annual Confidential Report
B. Tech./ B.E. Bachelor of Technology / Bachelor of Engineering
BBP Business Blueprint
BC Banker‘s Cheque
BCP Business Continuity Plan
BDS Bid Data Sheet
BOM Bill of Materials (includes Bill of Quantities)
BSDD Business Solution Design Document
BSDS Business Solution Design Simulation
CA Chartered Accountant
CERT-In Indian Computer Emergency Response Team (Government
of India)
CIF Carriage, Insurance & Freight
CIP Carriage, Insurance Paid to
CMMi Capability Maturity Model Integration
CPWD Central Public Works Department
CPG Contract Performance Guarantee
CRA Commercial and Regulatory Affairs
CST Central Sales Tax
CV Curriculum Vitae
CWIP Capital Work in Progress
CIP Carriage, Insurance Paid to
DD Demand Draft
Deptt. Department
DGS&D Directorate General of Supplies & Disposals
DMS Document Management System
DNS Domain Name Service
DD Demand Draft
DRR Daily Receipt Register
ECC Excise Control Code
ERP Enterprise Resource Planning

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EMD Earnest Money Deposit

EMS Enterprise Monitoring System
EULA End User License Agreement
EXW Ex-Works
FMS Facility Management Service
FRS Functional Requirement Specifications
FY Financial Year (from April to March)
GPF General Provident Fund
GST Goods & Services Tax
GUI Graphical User Interface
HDD Hard Disk Drive
HRMS Human Resource Management System
HTTP Hypertext Transfer Protocol
HTTPS Hypertext Transfer Protocol Secure
ICC International Chamber of Commerce
IFRS International Financial Reporting Standards
IP Implementation Partner
IPR Intellectual Property Rights
ISO International Organization for Standardization
ISP Internet Service Provider
IST Indian Standard Time
IT Information Technology
ITB Instructions to Bidders
ITIL IT Infrastructure Library
LAN Local Area Network
LoA Letter of Award
LTC Leave Travel Concession
MIS Management Information System
MOU Memorandum of Understanding
MTR Motor Transport Receipt
NCB National Competitive Bidding
NIT Notice Inviting Tender
NMS Network Monitoring System
NOC Network Operating Centre
NPV Net Present Value
OEM Original Equipment Manufacturer
OFC Optical Fiber Cable
ORAS Occurrence Reporting & Analysis System
OS Operating System
PAN Permanent Account Number
PAT Profit After Tax
PBG Performance Bank Guarantee

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PDA Personal Digital Assistant

PF Provident Fund
PFC Power Finance Corporation
PIS Personnel Information System
PMI Project Management Institute
PMU Project Management Unit
PPM Project Planning & Management
PSU Public Sector Undertaking
PV Present Value
QCBS Quality and Cost Based Selection
RAID Redundant Array of Independent Disks
RDBMS Relational Database Management System
RFID Radio Frequency Identification
RFP Request for Proposal
SAN Storage Area Network
SCADA Supervisory Control And Data Acquisition
SCC Special Conditions of Contract
SI System Integrator
SLA Service Level Agreement
SLDC State Load Dispatch Centre
SMTP Simple Mail Transfer Protocol
SOP Standard Operation Procedure
SOR Schedule of Rates
SMS Short Messaging Service
STAAD Structural Analysis And Design (Software)
TAN Tax deduction & collection Account Number
TBT Terminal Benefit Trust
TCO Total Cost of Ownership
TCP Transmission Control Protocol
TIN Tax Information Network
TRS Technical Requirement Specification
UAT User Acceptance Test
USB Universal Serial Bus
UTP Unshielded Twisted Pair
VAT Value Added Tax
VPN Virtual Private Network
VRS Voluntary Retirement Scheme
WAN Wide Area Network
WMS Workflow Management System

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Table of Contents
1. Section I: Introduction .......................................................................................................... 13
1.1 About BESCOM ........................................................................................................................ 13
1.2 Objective of the RFP ............................................................................................................. 15
1.3 Existing Applications ............................................................................................................ 16
2. Section II: Definitions and Interpretations ................................................................... 20
2.1 Definitions ................................................................................................................................. 20
2.2 Interpretations ........................................................................................................................ 23
3. Section III: Instructions to Bidders .................................................................................... 26
3.1 Cost of Bidding ........................................................................................................................ 26
3.2 Language of Bid ....................................................................................................................... 26
3.3 Currencies of Bid .................................................................................................................... 26
3.4 Bid Prices ................................................................................................................................... 26
3.5 Performance Bank Guarantee ........................................................................................... 27
3.6 Bid Validity................................................................................................................................ 27
3.7 Eligible Bidder .......................................................................................................................... 28
3.8 Alternative Bids....................................................................................................................... 28
3.9 Involvement of Sub-Contractor (s) .................................................................................. 28
3.10 Bid Prices and Discount....................................................................................................... 28
3.11 Contents of Tender Document ........................................................................................ 29
3.13 Clarification on Tender Document ................................................................................ 30
3.14 Amendment of Bidding Document ................................................................................ 31
3.15 General Instruction for Bid Preparation ........................................................................ 31
3.16 Preparation of Bid/Proposal ............................................................................................. 32
3.17 Procedure for submission of Bid ..................................................................................... 33
3.18 Corrupt Practice.................................................................................................................. 35
3.19 Conflict of Interest ............................................................................................................... 36
3.20 Unfair Advantage ................................................................................................................... 37
3.21 Right of Purchaser to Accept or Reject Bids ............................................................. 37
3.22 Bid Opening ............................................................................................................................. 39
3.23 Bid Evaluation ........................................................................................................................ 39

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3.24 Negotiations............................................................................................................................. 42
3.25 Award of Contract ................................................................................................................. 42
4. Section IV: General Conditions of Contracts ................................................................. 44
4.1 Definitions and Interpretations ....................................................................................... 44
4.2 Contract Performance Guarantee .................................................................................... 44
4.3 Assigning work to Sub-contractor(s) .............................................................................. 45
4.4 Purchaser’s Responsibilities .............................................................................................. 47
4.5 Project Inception and Time for Completion ............................................................... 47
4.6 Extension of Time for Completion of Contract ......................................................... 48
4.7 Alterations/Variations in the Contract ........................................................................ 49
4.8 Notice and Correspondences ............................................................................................. 50
4.9 Designated Officer of the Purchaser .............................................................................. 51
4.10 Designated Officer of the Contractor......................................................................... 51
4.11 Inspection .............................................................................................................................. 52
4.12 Billing ...................................................................................................................................... 52
4.13 Payment.................................................................................................................................. 53
4.14 Taxes, Duties & Levies ........................................................................................................ 54
4.15 Liquidated Damages (LD) ................................................................................................... 54
4.16 Termination of Contract ................................................................................................. 54
4.17 Patent Rights & Royalties............................................................................................... 57
4.18 Intellectual Property Rights .......................................................................................... 58
4.19 Confidential Information ................................................................................................ 59
4.20 Merger, acquisition or divestitures of the Contractor ....................................... 60
4.21 Contractor’s staff and their conduct ......................................................................... 60
4.22 Non-solicitation of staff ................................................................................................... 61
4.23 Contract’s Responsibility with other Agencies ........................................................ 61
4.24 Insurance .................................................................................................................................. 62
4.25 Damage to Property or to any Person or any Third Party ................................... 62
4.26 Safety & Security Code .................................................................................................... 63
4.27 Force Majeure ......................................................................................................................... 65
4.28 Limitation of Liability ..................................................................................................... 66
4.29 Settlement of Disputes .................................................................................................... 67
4.30 Compliance with Laws and Regulations ................................................................... 67

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4.31 Change in Laws and Regulations ................................................................................. 68

4.32 Joint Venture, Consortium or Association ................................................................ 68
4.33 Advertising of the Project.................................................................................................. 69
5. Section V: Special Conditions of Contracts................................................................... 69
5.1 General ........................................................................................................................................ 69
5.2 Steering Committee and Project Management Unit ............................................... 69
5.3 Partial Work Order ................................................................................................................ 70
5.4 Partial execution of Scope of Work................................................................................. 70
5.5 Penalty for mis-declaration / mis-representation.................................................... 70
5.6 Version of ERP Product ....................................................................................................... 70
5.7 Supportability .......................................................................................................................... 71
5.8 Schedule of Payments .......................................................................................................... 71
5.9 Price of additional licenses ................................................................................................ 71
5.10 Facilities to be provided by the Purchaser .............................................................. 71
6. Section VI: Scope of Work ...................................................................................................... 73
6.1 Objective .................................................................................................................................... 73
6.2 Site Visits................................................................................................................................... 74
6.3 Deliverables ............................................................................................................................... 74
6.4 Time for Completion of Project ........................................................................................ 74
6.5 Detailed Scope of Work ........................................................................................................ 76
6.6 Software Change Control ........................................................................................................ 91
6.7 Integration with Other Third Party Application ....................................................... 92
6.8 Brief Timelines proposed: ....................................................................................................... 93
6.9 Release Management: ............................................................................................................... 93
8. Section VIII: Functional Specification Requirements (FRS).............................. 111
8.1 Accounts & Finance Management Module................................................................. 111
8.2 HRMS Module ........................................................................................................................... 205
9. Section IX: Service Level Agreements (SLAs) ............................................................. 251
9.1 Purpose of SLA ..................................................................................................................... 251
9.2 Definitions ............................................................................................................................... 251
9.3 Duration of SLA ..................................................................................................................... 252
9.4 SLA Targets ............................................................................................................................. 252
9.5 SLA during Pilot and Rollout -Project Management .............................................. 252

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9.6 SLA during FMS/AMC and for DR Cloud hositn- Availability Management 254
9.7 ERP Performance Management ...................................................................................... 255
9.8 Issue Severity Level & Resolution Time ..................................................................... 256
10. Section X: Minimum Technical Specifications............................................................ 262
10.1 Local Area Network .......................................................................................................... 262
10.2 Software Specification ......................................................................................................... 262
10.3 Users ............................................................................................................................................ 283
11. SECTION XI: Pre-Qualification Requirement and Technical Evaluation.......... 284
11.1 Pre-Qualification Criteria .............................................................................................. 284
11.2 Technical Qualification Criteria for Bidders......................................................... 289
12. Section XII: Forms ............................................................................................................... 292
Form: 1 Letter of Application ..................................................................................................... 292
Form: 2 Particulars of ERP Product Vendor ...................................................................... 294
Form: 3 Particular of Implementation Partner ................................................................... 296
Form: 6 Proforma for Bid Security /EMD........................................................................ 299
Form: 7 Proforma for Power of Attorney ......................................................................... 301
Form: 8 Proforma for Declaration....................................................................................... 303
Form: 9 Key Resources Proposed ...................................................................................... 304
Form: 10 Schedule of Payments ................................................................................................ 307
Form: 11 Proforma for Contract Performance Guarantee .......................................... 310
Form: 12 Proforma for Contract Agreement ................................................................. 314
Form: 13 Compliance with the Scope of Work ............................................................ 316
Form: 14 Declaration on not being blacklisted .............................................................. 330
Form: 15 Implementation Experience ................................................................................ 331
Form: 16 OEM Authorization to Bid .................................................................................... 332
Form: 17 Quality Assessment Details (CMMi Level) ...................................................... 333
Form: 18 Hardware Bill of Materials .................................................................................... 334
Form: 19 The Legal entity of OEM .................................................................................... 335
Form: 20 Technical Specification Confirmation............................................................. 337
Form: 21 Patent Rights/copyrights confirmation ..................................................... 373
Form: 22 Support Commitment from ERP OEM ............................................................. 375
Form: 23 Solution commitment from ERP OEM ............................................................ 376
Form: 24 Undertaking on Personnel ................................................................................ 377

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Form: 25 Commitment on latest Software delivery .................................................. 379

Form: 26 Project Plan & Resource Deployment Plan................................................ 380
Form: 27 Price Bid ................................................................................................................... 382
Form: 28 Declaration of Acceptance of Terms and Conditions in RFP .................... 383
Form: 29 Letter of Proposal Submission ........................................................................ 384
Form: 30 Approach and Methodology ..................................................................................... 385
13. Section XIII: Annexure ........................................................................................................ 386
13.1 Annexure: 1 List of BESCOM offices .................................................................... 386
13.2 Annexure: 2 Bid Data Sheet ...................................................................................... 388
13.3 Annexure: 3 List of Deliverables ............................................................................ 389
13.4 Annexure: 4 Standards of Performance .............................................................. 393
13.5 Annexure: 5 Payroll Employees and Pensioner Employees in BESCOM 394

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Letter of Invitation to Bidders

BESCOM/GM(ICT&MIS)/BC-48/2017-18/55
Tender no.

Name of the Organization Bangalore Electricity Supply Company Ltd. (BESCOM)

Title of Services RFP for Supply, Installation, Commissioning,

Implementation, and Support for ERP Solution at
BESCOM

Dear Sir/Madam,

1. BESCOM (hereinafter called "Employer") is executing the ERP for BESCOM.

2. The employer requires Bidder for Supply, Installation, Commissioning,
Implementation, and Support for ERP Solution at BESCOM. More details on
the services are provided in the Terms of Reference in this RFP document.
3. The RFP includes the following documents:

Section I Introduction
Section II Definitions and Interpretations
Section III Instructions to Bidders
Section IV General Conditions of Contracts
Section V Special Conditions of Contracts
Section VI Scope of Work
Section VII Technical Specification Requirements (TSR)
Section VIII Functional Specification Requirements (F -
Section IX Service Level Agreements (SLAs)
Section X Minimum Technical Specifications
Section XI Pre-Qualification Requirement and Technical Evaluation
Section XII - Forms
Section XIII - Annexures

4. You are invited to submit your proposal as per the attached RFP document.

Yours sincerely,

sd/-
General Manager (ICT&
MIS) BESCOM

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KEY EVENTS AND DATES

1 Tender Inviting Authority GM (ICT &MIS), BESCOM

2 Job Requirement RFP for Supply, Installation, Commissioning,

Installation and Support for ERP Solution at
BESCOM

3 Date of Publication of RFP 21.05.2018

4 Last date of Receiving As per e-Procurement portal

Queries/ Clarification
5 Time, Date and venue of Pre - 12.06.2018 @ 15:00 hrs
bid meeting
at BESCOM

6 Date of Response to Bidder 15.06.2018

Queries

7 Last Date of Submission of bids 06.07.2018 @ 16:00 hrs

8 Bid Processing Fee Payable As per e-Procurement portal

9 Earnest Money Deposit Payable EMD to be Paid : Rs 50 Lakhs as Below

1. Rs 10 Lakhs to be paid on e-Procurement

Portal as per clause
2. Rs 40 Lakh Bid Security in form of Bank
Guarantee to be upload in Technical
Section of e-Procurement Portal. The
Original copy to be submitted to Office of
GM (ICT & MIS), BESCOM within 2 days
of Last Date of bid Submission.

10 Date, Time and Venue of 09.07.2018 @ 16.05 hrs

Opening of bid Proposals
at BESCOM

11 Name of the contact person for GM (ICT &MIS), BESCOM

any clarification

12 Date till which the bid 180 days from the last date of submission of
submitted in response to RFP bids.
is valid

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1. Section I: Introduction
1.1 About BESCOM

BESCOM – Bangalore Electricity Supply Company Limited is responsible for power

distribution in eight districts of Karnataka. BESCOM covers an area of 41,092 Sq.
KMs. with a population of over 207 lakhs. The company has 4-operating Zones –
Bangalore Metropolitan Area North and South Zone, Bangalore Rural Area Zone
and Chitradurga Zone, 9-Circles, 30-Divisions, 119-Sub-divisions and 503-
Section Offices or O&M offices.

The Mission of Bangalore Electricity Company is to ensure absolute customer

satisfaction and continuous profit in business.
 By ensuring total employee satisfaction. By developing infrastructure,
commensurate with growth, thus ensuring reliable and quality power
supply.
 By using best technology in communication and best practices in power
sector.
In the year 1999, Karnataka embarked on a major reform of the power sector. The
erstwhile Karnataka State Electricity Board was looking after Generation,
Transmission & Distribution of Electricity in the State of Karnataka. But after the
enactment of Electricity Act 2003, KEB was restructured into 6 Companies viz.
Karnataka Power Transmission Company Ltd., has State Electricity Transmission
Company and 5 Distribution Companies viz. Bangalore Electricity supply
Company Ltd.(BESCOM), Mangalore Electricity supply Company Ltd. (MESCOM),
Gulbarga Electricity supply Company Ltd. (GESCOM), Hubli Electricity Supply
Company Ltd. (HESCOM) and Chamundeshwari Electricity Supply Company Ltd.
(CESC),
As a result electricity Generation, Transmission and Distribution Companies were
formed. Bangalore Electricity Company was incorporated on 30th April 2002
under the Companies Act, 1956 and commenced its operations with effect from
1st June 2002. The Company has successfully completed Sixteen year in the
Distribution of Electricity. The Company having its headquarters at Bangalore
City has its jurisdiction comprising the district of Bangalore Urban, Bangalore
Rural, Kolar, Ramanagar, Chikkaballapura, Tumkur, Davenagere and
Chitradurga.

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Consumer Base: Bangalore Electricity Supply Company Ltd. (BESCOM), supplies

electricity to 2.07 Crore population across the categories in 8 Districts of
Karnataka.
There are about 71.55 lakh Residential, 8.69 lakh Commercial, and 7.70 lakh
Agricultural, 1.8 lakh Industrial and 4.72 lakh other customers.

BESCOM is procuring energy from different source i.e., Hydel, thermal, and
Non-conventional sources through Long term Power purchase agreement, short
term power purchase agreement and bidding process. Purchased energy is being
transmitted through transmission lines of State/Central transmission units.
During transmission, some energy is lost (about 3.80%) as transmission loss.
Transmission Company is incurring cost for maintenance of the existing network
and to build additional network.
BESCOM‘s network is being used to distribute energy to its consumer under high
tension. During high tension distribution, some energy will be lost (about 4.35%)
as high tension distribution loss. Maintenance of high tension net-work and
capacity additions will increase the cost. Major retail distribution and retail
business is in low tension. Here BESCOM caters to bulk business and individual
retail consumers. For low tension consumers, BESCOM has to build network to
step down the voltage through transformers, distribution lines and cables etc.
While distributing energy to bulk consumers at low tension, network cost as well
as operating cost is lower than the retail consumers. Low tension distribution loss
in kind is about 9.05%.
Key highlights

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 Average Power Purchase Cost : Rs 4.60

 Peak Load: 4973 MW @ 3251 Million Units
 Annual Capital Expenditure Budget : Rs.3500 Cr (549 Million Dollars)
 AT&C losses : 12.35 %
 Power Purchase Sources : Hydel, Thermal, Solar, Wind, IPPS, CGS, Co-Gen
& Bio Mass

1.2 Objective of the RFP

1.2.1 The objective of this RFP is to select suitable ERP product and Implementation
Partner (IP) for implementation of the ERP Solution in the following areas of
BESCOM and availing post implementation support services:

a) Accounts & Finance Management Module

b) HRMS module

1.2.2 In addition to above, the Bidder would be responsible for:

a) The Bidder will have to perform a Detailed AS IS Study to finalize the
Functional requirement in Detail with all the Stakeholders. As Part of the AS IS
Study the bidder will have to
• The Bidder should also study the network and end user hardware
existing in BESCOM offices and come up with detailed network
architecture and Bandwidth requirement as well as a BOM for end
user infrastructure required.
• Conduct AS IS Study in detail at a micro level and finalize the
Functional requirement after discussion with various Stakeholders.
• Study various Applications in BESCOM and the Integrations
required in detail.
• Submit the AS IS Report and the Recommendations-TO BE report.

b) Supply of Required hardware (Servers, Network Components at DC for the ERP

Solution and Installation and Commissioning of the same. The bidder needs to
study in detail the network components available already as part of RAPDRP
and propose the required network components for DC.
c) Data collection, data preparation, data cleansing, data entry, Data Digitization
and data migration (including master and transaction data).
d) Providing help desk support and technical support.
e) Providing training to functional users, technical users and end users of
BESCOM.

1.2.3 Detailed Scope of work has been specified in Sections VI (Scope of Work) of this
tender document. BESCOM desires to implement the ERP Solution in such a

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manner that it can provide 24×7 online access of ERP with centralized data base
to all authorized users for executing identified functional processes.

1.3 Existing Applications

1.3.1 Various department of BESCOM are currently using different applications, the
table below lists down the existing IT applications, however these application
doesn‘t cover all Offices under BESCOM. The Successful Bidder would be
responsible for review of all such applications during business solution designing
phase and define the integration point for data exchange/data
migration/phasing-out requirements for each of these applications for making
successfully run the ERP module‘s process. The successful Bidder would also be
responsible for designing and implementation of agreed approach for each of
these applications as a part of implementation of overall ERP Solution. The
Successful Bidder must ensure that all existing business functions remain
undisturbed in the ERP environment.

Sr. Applications Business Functionality User

no. Name Department

1 Work and Asset R-APDRP

Management  Capital Works
(ICT & MIS)
System (WAMS-R-  Repair and Maintenance
section
APDRP) Works.
 Stores Management
2 Total Revenue  New connection module Revenue
Management (TRM-  Metering module
Non-RAPDRP)  Billing module
 Collection module
 Energy auditing module
 MIS reports
3 Customer Care and  New connection R-APDRP
Billing (CC&B)  Metering module
(ICT & MIS)
Module  Billing module section
 Collection module
 MIS reports
 Disconnection and
reconnection module
4 Geographical Asset Mapping. R-APDRP
Information System

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(GIS) Consumer Indexing. (ICT & MIS)

section

5 MDM (R-APDRP)  Data Analysis and R-APDRP

Management
(ICT & MIS)
 Validation and Estimation
section
 Report Generation
 Event/ Exception and Work
Queue Management

6 Master Data  Creating and Managing the Operation

Management (Non- Master data
RAPDRP)  Generating Report for
o Area load dispatching
o Daily power distribution

7 MDA  Collection R-APDRP

 Meter Data Management
(ICT & MIS)
 Optimization
section

8  Funds Requisition,
 Bank Requisition
Financial Cash
 Bills,
Management Management
 Inter Bank Transfer,
Section in
 Payment,
Finance
 JV,
Department
 Bank transaction
9  Dashboard and Reporting of
Financial &
Profit & Loss
Accounting
 Balance Sheet Accounts & RT
Management
 Trial Balance Section
Dashboards
 Store Inventory
(Nanobi)
etc.

10 Biometric Time &  Web Based centralized Admin & HR

Attendance System Available for
Solutions (eSSL) attendance management

11 Pension  Pension calculation CA section

Management
Application

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(A Govt. Of Karnataka Undertaking)
Supply, Installation, Commissioning, Implementation and Support for ERP Solution at BESCOM under IP

12 PGRS application  Customer Complaint CR section

handling and redressal
system

13 Line Clear  Line clearance and Service CR section

application

14 Ganga Kalyana  Energization of IP sets Operations

Application section

15 CPRI web based  Material inspection Q&S section

application

16 Line Clear  DAS related line clear CR section

Application for DAS application.

17 MIS (Non-RAPDRP)  Report generation ICT & MIS section

19 Enumeration of IP  Data collection –DTC and IP Operation section

Sets Sets and Comparing the
existing enumeration work

20 Paper Less Office  Paperless file Movement Admin & HR

(PLO) section

21 Inter Unit  Accounting of Power Accounts & RT

Accounting Purchases. Section

22 Solar Rooftop  Online Processing of Solar DSM section

rooftop Applications

23 SDRA  Data Gathering from TRM, Operation section

MDM and SCADA System


24 FSP (Feeder  Feeder grouping and Operation section

Shutdown Protocol) priority assignment
 Feeder prioritization for
load curtailment, etc.

26 KPI (Key  Performance measurement Q&S

Performance
Indices)

Bangalore Electricity Supply Company Limited (BESCOM) Page | 18

(A Govt. Of Karnataka Undertaking)
Supply, Installation, Commissioning, Implementation and Support for ERP Solution at BESCOM under IP

27 HT online  HT Application creation CR

application

28 LT Online  LT Application creation CR

application

29 Business  BI Report generation R-APDRP

Intelligence
(ICT & MIS)
Publisher
section

30 Document  Document consolidation R-APDRP

Repository  Knowledge Management-
(ICT & MIS)
RAPDRP section

31 Identity  Provide credentials to R-APDRP

Management RAPDRP users
(ICT & MIS)
System  Role mapping
section

32 Energy Audit  Aggregated energy flow and (ICT & MIS)

losses data section
 Energy consumption
recording
 Calculation of AT& C Loss
 Validation

33 Decision Support  Trial Balance and Accounts & RT

System (DSS) consolidated positions are Section
extracted to Excel Module
 Linked to obtain Balance
Sheet/P&L and related
scheduled

34 Wheeling &  Processing of online W&B Power Purchase

Banking transaction section

35 Mobile Application 