FranklinWH app User Manual

Version 1.1.4

Issued on: July 27,2022

 FranklinWH app User Manual

© 2022 FranklinWH Technologies Co., Ltd. All rights reserved.

All information in this Manual is subject to the copyright and other intellectual property rights of
FranklinWH Technologies Co., Ltd. and its licensors. This manual may not be modified, copied or
reproduced, in whole or in part, without the prior written permission of FranklinWH Technologies
Co., Ltd. and its licensors.

Please visit [Link]/support for the latest Franklin Home Power documents.

All brands and trademarks mentioned in this document are the property of their respective
owners, and their use in this document does not imply the sponsorship or recognition of their
products or services.

Please read this document carefully to ensure the best reliability of the product and your
warranty eligibility. For further information about warranty, please refer to the Franklin Home
Power Limited Warranty.

This document is intended for use by professional installation and maintenance serv ice providers
only and no statements, information or recommendations in this document constitute any express
or implied warranty.

Please read this document carefully before installing or using the Franklin Home Power
equipment. Failure to follow any instructions or warnings in this document may result in
damage to the equipment, personal electric shock, severe injury, or even death.

Product Information

Franklin Home Power (FHP) is composed of aPower, aGate and other electrical components, and
this document applies only to the following products: aPower X and aGate X.

FranklinWH Technologies Co., Ltd. (“FranklinWH”) reserves the right to make any improvements
to the product, and the contents in this document shall be subject to updates without further
notification.

All images and pictures provided in this Manual are only for demonstration purposes and may
differ in detail from the product, based on the product version.

Feedback

If you have any questions or give us advice, please send us an email at: service@[Link]

Disposal of Scrapped Products

Scrapped products (including their internal chemicals and electrical materials) should not be
disposed of with household wastes. Please refer to your local laws and regulations regarding
disposal.

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CONTENTS

1 FranklinWH app Introduction ............................................................................................................. 4

2 Sign Up .................................................................................................................................................. 5

3 Main Screen .......................................................................................................................................... 6

3.1 Main – Now ........................................................................................................................................................6

3.2 Main – Today .....................................................................................................................................................8

4 Side Menu ............................................................................................................................................. 9

4.1 History .............................................................................................................................................................. 10

4.2 Modes ............................................................................................................................................................... 13

4.3 Smart Circuits.................................................................................................................................................. 27

4.4 Backup .............................................................................................................................................................. 29

4.5 More ................................................................................................................................................................. 30

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 FranklinWH app User Manual

1 FRANKLINWH APP INTRODUCTION

The FranklinWH app allows remote management of your Franklin Home Power (FHP)
whole-house power management system at any time, from anywhere. You can set and choose
personalized energy-saving strategies for your family and enjoy your life with the help of our
special features.

NOTE
Local, physical settings always override app settings. Remote operation via the mobile
application cannot be used as evidence of circuit safety, which must be checked and
confirmed through on-site inspection. Not performing on-site inspection before work
may lead to personal injury or even death.

To download the FranklinWH app, visit the App Store or Google Play:

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2 SIGN UP

You need to sign up first before using the app. Please open the app, click on Sign up toggle
button to the Sign up screen. Input your information and then click on Sign up bar to complete
the registration process. You need to agree to our User Agreement and Privacy Policy before
using the app. After signing up, you need to bind your FHP equipment to your account with the
assistance of your installation service provider. After the binding operation, you will be able to
monitor and operate your FHP remotely on the FranklinWH app.

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3 MAIN SCREEN

3.1 Main – Now

The main page of the FranklinWH app displays the real-time data of your FHP system under
the Now option, where you can view the running status of various energy devices in your
household.

Click here to expand Click on the message icon to

the menu and browse enter the notification page
the sections

Click here to switch to the

Today module, which
displays load, power and
kWh data for various power
sources

System energy flow chart

shows the working status of
various power sources

FHP current status

and SOC

Shows the work hours and

status of various energy
sources. Each bar is displayed
in color when FHP, grid and
solar systems are active. It
gets darker as the power
The maximum period of time increases, and vice versa.
for which the FHP reserved
power will be able to
support the current loads in The percentage of the sum of
the Backup mode, purely FHP power supply and solar
though battery power. energy over the total power
consumption of all family
loads

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Click to enter the

Detail page to
view the status of
each aPower X

Positive Negative
Icon Meaning Colored Colorless value value

Power
Family Load Online Offline consumed by -
loads

Power Flow
interface FHP Online Offline Discharging Charging

Idle/Power Solar power

Solar Running -
meter failed supply

Idle/Power Grid power

Grid Running Feed-in grid
meter failed supply

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3.2 Main – Today

Click on the “Today” icon on the Main page to view the current day's electricity and energy
consumption data for your home, FHP, grid, and solar power system.

Click on the upper left corner

to browse the modules and
view the data. Click on the message icon
to access the message and
notification page.
Click on the “Now” icon to
display the real-time data of
FHP

Click on the icons of Home,

FHP, Grid, and Solar, to check
the power curve diagram for
the corresponding source.

Power curve for the day

Click here to view the

historical power use data.

Power used by house

loads

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4 SIDE MENU

Click on the menu in the upper left corner of the Main page to access the various modules of
the application. We will describe History, Modes, Smart Circuits, Backup and More options in
the following sections.

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4.1 History

By clicking on “History” one the left menu, you can view the history power use data and export
them to a statement.

Power

Click on “Power” to view the daily power data or jump to a specific day by
selecting the desired date. By pressing and holding on the power curve, you can
view the power data on the selected date, or you may zoom in using two fingers
to view details and statistics of the power consumption of the day.

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Energy

Click on “Energy” to view the power consumption data by several statistical

methods. You can also jump to a specific week/month/year by selecting the
desired date and can download all power consumption data in the selected period
to your local device.

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Self-Consumption

Click on “Self-Consumption” to view the general self-consumption data of the

whole system and the self-consumption data of any single source.

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4.2 Modes

Click on “Modes” to select the desired mode from Backup Standby, Self-Consumption, Load
Shifting.

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Backup Standby

After the “Backup Standby” mode is selected, the FHP will immediately charge to
100% SOC and stay in the standby mode, where it serves as the power supply in
case of any power supply interruption. FHP will not supply power for your home
loads unless a power interruption occurs.

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Self-Consumption

Once the “Self-Consumption” mode is selected, the excess electricity generated

by the solar system will be stored in the FHP system in real-time. If the solar
production is insufficient to power the home loads, FHP system will discharge as
a supportive power source, thus helping to reduce electricity consumption from
the grid.

In this mode, you can set the SOC value in reserve for backup power. The
reserved power will not be consumed during normal hours but only when there is
an unexpected grid outage.

Set SOC value for backup

power

Enable/Disable
Emergency Backup
feature

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Load Shifting

If the local electric power rate of the user is based on “Time-of-Use”, then the
“Load Shifting” mode may be activated, where the user can set up the peak,
valley, and normal hours.

This is the preferred mode under a time-of-use rate schedule in which mode the
user can set the peak, valley(off-peak), and shoulder (normal) hours. The app
provides for ten (10) defined periods per day, of any mix of the three types.

In this mode, you can set the SOC value in reserve for backup power. The
reserved power will not be consumed during normal hours but only when there is
an unexpected grid outage.

Peak: highest electric power price

Valley: lowest electric power price

Normal: the rest hours

Load Shifting provides users with two options:

• Solar power to storage first

• Solar power to family loads first

Solar power to storage first Solar power to

family loads first

Peak The solar power will be

prioritized to power the home,
while the excess will charge the The solar power will
FHP. be prioritized to
Charging power the home,
Off-Peak The solar power will be while the excess will
prioritized to charge the FHP, charge the FHP.
while the excess will power the
home

Discharging Peak Power supply priority: Solar -> FHP -> Grid

Off-Peak Smart power supply based on loads

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Set SOC value

for backup power

Set Emergency
Backup feature

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Select TOU plan

Select Electricity Price

Option
Set the summer months

Enable weekends and

weekdays settings

Set peak, shoulder, off-peak

periods

Click the sign to add defined

period
Click the sign to delete
previously set period

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Select the TOU plan: Storage priority or Supply priority

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Select Electricity Price option

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Set the summer months

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Emergency Backup

The Emergency Backup feature may be enabled under both the Self-Consumption
and Load Shifting modes.

Once the feature is enabled, when an extreme climate event occurs, the
FranklinWH app will receive the weather forecast from the local authority, send a
warning message via the app, and then the FHP system will automatically enter
the backup mode. When the extreme weather arrives, the FHP will power
household loads, and when the extreme weather is over the FHP will restore the
previous settings.

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Downtime Maintenance, Grid Compliance, and Grid Package

Click on the setting sign in the upper right corner to enable the Downtime
Maintenance, and to check the Grid Compliance and Grid Package details.

Click on the sign to expand the

menu and browse the sections

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Downtime Maintenance

Click on “Downtime Maintenance” to enter Downtime Maintenance page. When

FHP system needs maintenance or replacement, you can enable the Downtime
Maintenance mode by verifying your identity via your email and password or
verification code. Once this mode is enabled, the aPower X will immediately stop
running, at the same time, solar and grid can also normally supply power to the
home.

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Grid Compliance

Click on “Grid Compliance” to view the Grid Compliance parameters and provide
such information to the grid company for inspection.

Click on the
Check the buttons to
current laws view grid
and regulation compliance
parameters

Save a
screenshot of
grid compliance
parameters to
your local folder

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Grid Package

Click on “Grid Package” to view the current grid package: whether solar system is
connected, whether it is allowed to feedback power to the grid, and the possible
FHP working modes.

The selected mains User defined grid package

company grid package

Current state

Current area

Current power company

Current grid package

View the selected grid

package details

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4.3 Smart Circuits

Click on “Smart Circuits” to access the Smart Circuits settings page where you can set up a
dedicated power supply plan for each Smart Circuit.

If the manual switch is highlighted, it indicates that the corresponding circuit is operating. If the
switch is gray, it indicates that the circuit is disabled. Click the button of the corresponding
load module to enable or disable a circuit, and click below to set the dedicated power plan for
that circuit.

NOTE
The Circuit Merge setting must be consistent with the physical electrical wiring of
FHP.

Circuit
name

Manual switch
Highlighted: ON
Gray: OFF

Clock icon:
Time plan
enabled

Circuit 1 and Circuit 2 are 120V, which can Circuit 1 and Circuit 2 are 120V, which can

If enabled, it
combines
Circuits circuits 1 and 2

Merge

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You can customize the name of a Smart Circuit, with a maximum length of 20 characters. When
the power level drops to the minimum SOC, the circuits will be automatically disconnected to
reduce the power consumption.

In your power schedule, you can set up the cycle period, start date, and actuation time, so that
your system can work intelligently to satisfy your power consumption needs.

Click to modify the circuit

name

Lowest SOC, below

which the circuit will
be disconnected
Enable schedule

Cycle Length: 0 to 60
days

Set start date for the cycle

Add a new time. Maximum

of two allowed.
Set an execution time.
The start time must be
on the same day and 22:00 01:00
the length between
the two time periods
cannot exceed 24
hours. 06:00 09:00

Complete

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4.4 Backup

Click on “Backup” to view the current SOC value of the battery pack, the SOC values set for
reserved power in the Self-Consumption and Load Shifting modes, the backup remaining, and
historical data.

Backup Remaining: Without power input from the grid and the solar system, the FHP can be
maintained for approximately the maximum amount of time, based on the current power
consumption.

Current load:
Maximum Times of backup
estimated time power supply by
length based on FHP, total time
the current lengths, and
consumption rate particulars of a
single backup
power supply
operation

High Load:
Maximum
estimated time
length, if the
electricity is
consumed at the
highest load in
last 72h

Average Load:
Maximum estimated
time length, if the
electricity is
consumed at the
average load in last
72h

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4.5 More

Click on “More” to view the auxiliary features pages.

Account Information

Change Language

Change the hotspot name and

password

App updates, product

description, User Agreement,
and Privacy Policy
Debugging mode. Connect to
equipment gateway, modify
latitude/longitude, network
Sign out settings

Account Security

Click on “Account Security” to view the current account information and to

modify the user password.

Languages

Click on “Languages” to set up the working language on your app.

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Modify Device Hotspot

Click on “Modify Device Hotspot” to change the hotspot name and password.

Click on the bar to reset the

hotspot name

Click on the bar to reset the

password

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About Us

Click on “About Us” to enter the page, where you can check the latest updates of
the App, view the production description, user agreement, and our privacy
policies.

APP 1.1.4

Application updates

Product description

User Agreements

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Local debugging tools

Click on “Local debugging Tools” to enter the debugging mode, where you can
connect to the equipment gateway, check the current system energy flow chart
and the working status of various sources, and check the status information of
your aGate X and aPower X units. You can also set up networking parameters for
the equipment.

Set up
network

System energy
flow diagram
showing the
operating status
of various energy
devices

aGate overview:
SOC, SN, current
status

aPower
overview: SOC,
Power, SN,
current status

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Network Setting

Click on “Network Setting” to access the network setting page. If all networking
methods have been enabled, the equipment will choose the network following
the precedence order of “Ethernet - Wi-Fi - 4G”.

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Click on “Eth 2” to access the Ethernet setting page.

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Click on “Wifi” to access the wifi setting page.

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Click on “4G” to access the 4G setting page.

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