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Training Program Manual Rev 02 24

manual de control de capacitación

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0% found this document useful (0 votes)
464 views39 pages

Training Program Manual Rev 02 24

manual de control de capacitación

Uploaded by

hiram bonada
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
  • Summary of Changes: Details the updates made in the document's latest revision, highlighting noteworthy changes implemented.
  • Record of Revisions: Logs the history of amendments and revisions to the document, listing revision numbers and dates.
  • Introduction: Introduces the Training Program Manual, explaining its purpose and scope in supporting employee training requirements.
  • Section 1: Background: Provides background information on the training program, detailing various training types conducted by SAB.
  • Section 2: Training Needs Assessment: Describes the process for assessing training needs, providing a framework for evaluating and addressing skill enhancements.
  • Section 3: Course Definition: Defines the curricula for various training programs, specifying objectives and goals for successful completion.
  • Section 4: Training Methods and Sources: Details the training strategies and sources for instructional materials used across different training modules.
  • Section 5: Training Documentation: Explains the documentation process for training records, ensuring compliance and record accuracy.
  • Section 6: Revision Process and Manual Acceptance: Outlines the procedure for revising the training manual, including steps for manual acceptance.
  • Section 7: Work Performed for Parts 121, 125, 129, and Part 135 Operators: Describes the scope of work performed by SAB for specific aircraft parts and operators.
  • Section 8: Work Performed by Interim Maintenance Employees: Explains the deployment of interim maintenance employees during high workload periods.
  • Section 9: Training Syllabus: Lists mandatory training programs along with syllabi for technical personnel.
  • Section 10: Measurement of Effectiveness: Measures and evaluates the effectiveness of implemented training programs using outlined metrics.
  • Section 11: Formats and Filling Instructions: Provides formatting and filling guidelines for course syllabi and related training documents.
  • Section 12: Training Program Calendar: Displays the schedule and framework for training programs over a specified period.

SERVICIOS AERONAUTICOS SAB

TRAINING PROGRAM MANUAL

Training Program
Manual
FAA APPROVED REPAIR STATION No. 9NSY166C

PUBLISHED BY:

SERVICIOS AERONAUTICOS SAB S.A. DE C.V.


JARDINES DE LA PRIMAVERA 1165
Col.BALCONES DEL NORTE
Apodaca, Nuevo León
México, C.P. 66613

Manual Control No. 01

Assignment: FAA IFO

Revision 02
Jan 09th, 2024

I
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL
REVISION 02
TPM MANUAL APPROVAL
09 JAN 24

SERVICIOS AERONAUTICOS SAB S.A. DE C.V.

CRS No. 9NSY166C

Effective immediately, this REVISION 02 of TRAINING


PROGRAM MANUAL and instructions contained herein
are mandatory for all Servicios Aeronauticos SAB S.A.
de C.V. employees and contractor personnel performing
services under our FAA Repair Station Certificate and
Operations Specifications.
Name and Sign

ACCOUNTABLE MANAGER FAA APPROVED

DATE: JANUARY 9TH 2024 DATE:

II
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

REVISION 02
TPM TABLE OF CONTENTS
09 JAN 2024

INDEX PAGE (S)


FRONT PAGE AND CONTROL I
MANUAL APPROVAL II
TABLE OF CONTENTS III
LIST OF EFFECTIVE PAGES IV
SUMMARY OF CHANGES VI
RECORD OF REVISIONS VII
INTRODUCTION 1
SECTION 1. BACKGROUND 2
SECTION 2. TRAINING NEEDS ASSESSMENT 3
SECTION 3. COURSE DEFINITION 5
SECTION 4. TRAINING METHODS AND SOURCES 6
SECTION 5. TRAINING DOCUMENTATION 7
SECTION 6. REVISION PROCESS AND MANUAL ACCEPTANCE 8
SECTION 7. WORK PERFORMED FOR PARTS 121, 125, 129, AND PART 135 10
OPERATORS
SECTION 8. WORK PERFORMED BY INTERIM MAINTENANCE EMPLOYEES 11

SECTION 9 SYLLABUS 12

SECTION 10 MEASUREMENT OF EFFECTIVENESS 24

SECTION 11 FORMATS AND FILLING INSTRUCTIONS 25

SECTION 12 TRAINING PROGRAM CALENDAR 33

III
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

REVISION 02
TPM TABLE OF CONTENTS
09 JAN 2024

TITLE PAGE DATE REVISION NUM.


Front Page and Control Page I 09 Jan 24 Revision 02

Manual Approval Page II 09 Jan 24 Revision 02

Table of Contents Page III 27 Jun 23 Revision 02

Page IV 27 Jun 23 Revision 02


List of Effective Pages
Page V 09 August 21 Revision 01

Summary of Changes Page VI 09 August 21 Revision 01

Record of Revisions Page VII 09 August 21 Revision 01

INTRODUCTION Page 1 23 July 19 Original Issue

SECTION 1. BACKGROUND Page 2 23 July 19 Original Issue

SECTION 2. TRAINING NEEDS Page 3 09 August 21 Revision 01


ASSESSMENT
Page 4 23 July 19 Original Issue
SECTION 3. COURSE DEFINITION Page 5 09 August 21 Revision 01

SECTION 4. TRAINING METHODS AND


Page 6 09 August 21 Revision 01
SOURCES

SECTION 5. TRAINING DOCUMENTATION Page 7 09 August 21 Revision 01

Page 8 09 August 21 Revision 01


SECTION 6. REVISION PROCESS AND
MANUAL ACCEPTANCE
Page 9 23 July 19 Original Issue

SECTION 7. WORK PERFORMED FOR


PARTS 121, 125, 129, AND PART 135 Page 10 23 July 19 Original Issue
OPERATORS

SECTION 8. WORK PERFORMED BY


INTERIM MAINTENANCE EMPLOYEES Page 11 23 July 19 Original Issue

Page 12 09 August 21 Revision 01


SECTION 9 TRAINING SYLLABUS
Page 13 09 August 21 Revision 01

IV
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

REVISION 02
TPM TABLE OF CONTENTS
09 JAN 2024

Page 14 09 August 21 Revision 01

Page 15 09 August 21 Revision 01

Page 16 09 August 21 Revision 01

Page 17 09 August 21 Revision 01

Page 18 09 August 21 Revision 01


SECTION 9 TRAINING SYLLABUS
Page 19 09 August 21 Revision 01

Page 20 09 August 21 Revision 01

Page 21 09 August 21 Revision 01

Page 22 09 August 21 Revision 01

Page 23 09 August 21 Revision 01

SECTION 10 MEASUREMENT OFEFFECTIVENESS Page 24 09 August 21 Revision 01

Page 25 09 August 21 Revision 01

Page 26 09 August 21 Revision 01

Page 27 09 August 21 Revision 01


SECTION 11 FORMATS AND FILLING
INSTRUCTIONS
Page 28 09 August 21 Revision 01

Page 29 09 August 21 Revision 01

Page 30 09 JAN 24 Revision 02

SECTION 12 TRAINING PROGRAM Page 31 09 JAN 24 Revision 02


CALENDAR

INTENTIONALLY LEFT BLANK Page 32 09 JAN 24 Revision 02

V
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

REVISION 02
TPM SUMMARY OF CHANGES
09 JAN 24

Summary of changes from current revision is indicated in the next table.

REV REV. DATE


SUMMARY OF CHANGES PERFORMED BY:
NBR DD/MMM/YY

SECTION 2 TRAINING NEEDS


ASSESSMENT WAS INCLUDED THE
PROCEDURE FOR THE EVALUATION OF
TRAINING NEEDS REGARDING
UNDERSTAND, READ, AND WRITE IN
ENGLISH

SECTION 4 TRAINING METHODS AND


SOURCES WAS INCLUDED A POLICY FOR
EVALUATION OF INSTRUCTORS AND HIS
ABILITIES TO TEACH
SECTION 5 TRAINING DOCUMENTATION.
01 09 AUGUST 21 J Valencia
WAS ESTABLISHED A PERIODICAL REVIEW
OF TRAINING RECORDS DURING QUALITY
AUDITS
SECTION 09 HUMAN FACTORS TRAINING
SYLLABUS WAS REVIEWED, INCLUDING
THE HUMAN FACTOR ELEMENTS.
WAS INCLUDED A TABLE WITH THE
MANDATORY TRAINING AND FREQUENCY
OF ATTENDANCE
WAS INCLUDED SECTION 10, WITH
MEASUREMENT OF EFFECTIVENESS
PROCEDURES

ADD ON THE JOB TRAINNING FORM


02 09 JAN 24
CHANGES ON THE TRAINNING SYLLABUS

VI
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

REVISION 02
TPM RECORD OF REVISIONS
09 JAN 24

RECORD OF REVISIONS

REVISION NUMBER REVISION DATE INITIALS


Original Issue 23 July 2019 HB
Revision 01 09 August 2021 JV
REVISIONN 02 09 JAN 2024 HB

VII
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

ORIGINAL ISSUE
TPM INTRODUCTION
23 JULY 19

To provide procedures for Training Program as required by 14 CFR Part 145 § 145.163 145.209(e).

Employee training program ensures each Repair Station employee assigned to perform
NDT inspection functions is capable of performing assigned tasks.

Accountable Manager is responsible for facilitating employee training and performing revisions to
Training Program as required.

Chief Inspector is responsible for tracking and scheduling employee training.

Employee is responsible for participating in scheduled training and supplying any documentation
of training event(s) attended.

Training program will be revised by Accountable Manager to coincide with changes in the repair
station certificate operations specifications and capability list. Revisions to the program will be
submitted by the accountable Manager in to the FAA IFO for review and approval.

SAB keeps record of all training provided for each technician. Accountable Manager is responsible
to maintained personal files up dated, this file will contain a copy of the type of training taken as
initial training, refresh training or recurrent training and/or special training; aircraft type training
will be scheduled as required, training records will be updated for each employee as well and
kept on file two years after termination.

SAB has On the Job Training (OJT) program as an additional manner to provide the necessary skills
and knowledge to the new inspectors and as an update to the entire technical staff through
briefing sessions and, experiences in the daily work. OJT will be provided whenever required to the
technical staff and depending on job needs.

RESPONSIBILITY:

Accountable Manager is responsible for facilitating employee training and performing revisions to
Training Program as required.

Chief Inspector is responsible for tracking and scheduling employee training.

Employee is responsible for participating in scheduled training and supplying any


documentation of training event(s) attended

1
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL
ORIGINAL ISSUE
TPM 1 SECTION 1. BACKGROUND
23 JULY 19

SAB has an established training program that includes:

indoctrination (initial)
recurrent training
specialized (NDT)
remedial training
ON THE JOB TRAINNING (OJT)

SAB does not have a proper training center of the appropriate size, subcontracts
training services to various authorized centers.

Accountable Manager verifies, auditing them, that Training Providers meet


the requirements of SAB's necessities and corresponding Authorities.

The courses that will be taught at SAB's facilities are those as


INDOCTRINATION TRAINING (INITIAL),
RECURRENT TRAINING and
REMEDIAL
TRAINING (OJT).

OJT training may be about modifications to the RSQCM, specific tasks of NDT
equipment operation or changes on the OPSPECS.

The procedures in this manual enable to Accountable Manager to revise its existing
training program to ensure it meets SAB’s needs and produces training consistent with
all regulatory requirements.

All of the information pertaining to the current training records is available for review by
the Accountable Manage at SAB’s facilities.

2
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL
ORIGINAL ISSUE
TPM 2 SECTION 2. TRAINING NEEDS ASSESSMENT
23 JULY 19

SAB’s needs assessment is a two-part process that includes determining the overall training
requirements as well as individual employee training requirements.

1. Overall Repair Station Needs Assessment.

To determine its overall training requirements, SAB will review the types of work being
performed and planned, audits, personnel evaluation and identify and update the types of
knowledge and skills that the repair station needs. This will include reviewing such items as
the SAB operations specifications (Op Specs); capability list; customer requirements;
expected scope of work; and the relevant experience of each technician that will be assigned
to perform maintenance inspection.

This general needs assessment will result in a description of the knowledge and skill an
employee must have to properly perform the tasks associated with the work assignment.

The results are recorded in a brief summary report establishing the type and level of training
required for an indoctrination to company procedures if there is a new employee, initial
training for a new type of equipment, SAB will maintain or alter, and an appropriate level of
recurrent training for the different responsibilities of the technical and support personnel.

These basic training goals are documented in the training program files, but do not require
FAA approval. SAB reviews overall training requirements and the requirements of specific
individuals in relation to specific tasks to be performed.

SAB will provide training to employees:

 When individual employee knowledge or skill deficiencies are identified


 When significant changes are made to its work scope, or such changes are planned
such that the knowledge, skills, or experience render the employee unable to perform
work properly such as
 New regulatory requirements are introduced ƒ
 New tools, equipment, or skills are required to perform the work
properly.
 Work is going to be performed for an air carrier or commercial operator
under parts 121, 125, 129, or 135.

3
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL
REVISION 01
TPM 2 SECTION 2. TRAINING NEEDS ASSESSMENT
09 AUG 21

a. Identification of Capability Deficiencies.

SAB may identify individual capability deficiencies through:

 FAA or other external agency oversight findings


 Investigations that lead to voluntary disclosures

The accountable manager ensures the above programs are regularly reviewed to determine
if any training deficiencies exist. The accountable manager will decide on the appropriate
training after consulting with all of the technical staff.
The accountable manager will also be responsible for ensuring that the work performed by
the individual requiring additional training will not affect the quality of SAB’s work until the
required training is successfully completed. This can be accomplished through additional
supervision or by changing work assignment.

b. Changes to Repair Station Work Scope.

Whenever SAB is planning to change its facilities, equipment, or scope of work as reflected
in its OpSpecs or capability list, the accountable manager must ensure the employees are
capable of performing the inspection tasks or that training needs have been identified and
met. For changes to SAB’s capability list, the accountable manager
will review the results of the self-evaluation (required by 14 CFR part 145, sections 145.209
and 145.215) and identify if changes in training needs are required

2. Individual Needs Assessment.

Whenever SAB hires a new employee or transfers an employee to a new task assignment,
an assessment of the individual’s skill level and qualifications will be documented.

SAB may accept previous employer training records or certifications, use a formal written
examination, an on-the-job assessment, or other appropriate means to determine if any
training is required to perform the assigned tasks.

Inspectors and Inspector authorized to approve articles for return to service, should
understand, read and write in English.

Chief Inspector accomplishes an assessment thru practical and written test or with training
evidence that the employee has the ability to read, write, and understand the English
language. If required, a formal Training is Scheduled.,

4
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL
ORIGINAL ISSUE
TPM 3 SECTION 3. COURSE DEFINITION
23 JULY 19

The accountable manager (or technical staff delegated by the accountable manager) will
outline training requirements for the company and/or for the individual, based on the results
of a training needs assessment. While defining the course or lesson, the following
information should be documented, as appropriate:

 Objectives and/or required performance outcome—define the knowledge or skill


obtained or to be obtained from the course or lesson
 Prerequisites—define any knowledge, skill, course, or lesson that needs to be known
before the course or lesson can be given
 Training sources—define any and all training sources available to the repair station
for the course or lesson
 Training methods—define any and all training methods that can be, will be, or were
used to impart the information
 Instructor qualifications—define the knowledge or skill level of the in-house instructor
or the qualifications of the instructor that provided the information (if known)
 Other supporting information, such as instructor guides, course material, tools,
equipment, or any other aid or information provided during the instruction

Once the Accountable manager knows the training necessities for the company or employee
he going to fill the Sylabus Form, to develop the type of training its necessary This forms are
in this manual at TPM 10

Sylabus Format TPMF-001 for indoctrination, remedial or recurrent training

Also the responsible has another tool to taught training and is the:

OJT Format TPMF-002 is for recurrent (internal and technical training taught by Chief
inspector) or remedial training

Documentation associated with any training accepted or given by the repair station shall be
retained in the training program files or in the file of the individual employee assigned to
perform maintenance inspection under the repair station’s 14 CFR part 145 repair station
certificate.

Training will be provided on an initial and recurrent basis as required to ensure all
employees performing maintenance inspection tasks are capable of performing
assignments.

5
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

TPM 4 SECTION 4. TRAINING METHODS AND SOURCES REVISION 01


09 AUG 21

SAB company will use all training sources and methods available to provide employees with
the information necessary for them to perform assigned inspection, tasks correctly.

Trainers and Instructors are evaluated for each course by the Accountable Manager.

Internal Instructors must have experience and/or training in didactic techniques, also must
have a training or demonstrate experience on the topic.

External Trainers must have training in didactic techniques and must have a training
certificate or demonstrate experience on the topic.

For NDT methods, instructor must have a Level 3 Certificate on the specific Technic.

A Qualification file, with experience summary and training certificates will be maintained by
the accountable manager, for each trainer internal and external.

The main training provided by SAB, is going to be at certified schools that comply with the
specified at the SNT-TC-1A or NAS 410 or other norms for personnel certification on NDT
methods.

SAB use the OJT method to reinforce the technical trained obtained when be needed, when
the inspector needs a retrained for lack of practices or remedial training.

The written test performed at the end of the training will going to be design it at the end of
each course, by the trainer for each specific course.

The information required by section 3 will be developed for each lesson to ensure
consistency among training providers.

Courses such as human factors and hazardous materials SAB will send their staff to
specialized schools

6
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

TPM 5 SECTION 5. TRAINING DOCUMENTATION REVISION 01


09 AUG 21

The accountable manager will ensure training records are generated and maintained for all
SAB employees that establish everyone is capable of performing inspection, tasks assigned.

The records include FAA certifications, other applicable certifications and degrees, SAB or
customer qualifications and authorizations, and for each course completed, the total time
credited, the date, the instructor, the location, and the results of any associated examination.

All documents showing proof of any of the aforementioned training are maintained for as
long as an individual is an SAB employee and for two years thereafter.

Any employee may review their training records to verify that they are complete and current.

If an employee notes a discrepancy in the training record documentation, that employee will
inform the accountable manager of the discrepancy. Any change necessary to update an
employee’s training record must be approved by the accountable manager.

The Quality Assurance Coordinator will review training files for employees and Instructors
on every annual audit, to ensure that the employee comply with the training program and
the Authority Requirements (REF RSQM Section QC-20)

7
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL
SECTION 6. REVISION PROCESS AND MANUAL REVISION 01
TPM 6 ACCEPTANCE
09 AUG 21

A.-INCORPORATING A REVISION OF THIS MANUAL

Any changes must be notified at the earliest opportunity to the FAA and no later than 30
days after the revision date of the manual.

When a revision is accepted by the FAA each hardcopy holder shall insert all received pages
as per the new TRAINING PROGRAM MANUAL List of Effective Pages, discarding and
properly destroying superseded pages. It is the responsibility of the manual holder to discard
obsolete pages.

Since there are only two hardcopy manuals one in possession of the FAA and the second
one on SAB facilities, signatures on the “Manual Approval” section (page II) is evidence of
both parties acknowledgement for the new revision.

Revision will be identified by a bold vertical line in the left margin adjacent to actual change.

TRAINING PROGRAM MANUAL is required for the operation of this repair station and will
be maintained in a current status at all times.

B.-MANUAL ACCEPTANCE

Revision will be signed by the Accountable manager and sent to the FAA DFW IFO for
acceptance.

If the FAA DFW IFO accepts the revision the line “FAA ACCEPTED” in page “II” is signed
by the Authority and “MANUAL APPROVAL PAGE” is returned to the Repair Station.

8
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

SECTION 6. REVISION PROCESS AND MANUAL ORIGINAL ISSUE


TPM 6 ACCEPTANCE
23 JULY 19

If the FAA DFW IFO does not accept the amendment proposal it will be corrected or
restructured by the Repair Station to comply with the regulations and requirements and sent
again to FAA DFW IFO for acceptance.

NO ACTIONS WILL BE IMPLEMENTED THAT HAVE NOT BEEN APPROVED BY THE


FAA

C.-MANUAL AMENDMENT

Personnel involved in Repair Station may submit proposals for amendment of the TRAINING
PROGRAM MANUAL at any time directly to either the Accountable Manager or Chief
Inspector.

Accountable Manager and/or Chief Inspector analyze received revision proposals to this
manual from the different departments in order to determine if they have to be incorporated
into the next revision of the TRAINING PROGRAM MANUAL.

This manual may also be amended by FAA request or as result of an audit carried out.

Revisions may be originated by administrative changes, procedures updates, manufacturer


procedures changes, facilities modifications or equipment and tooling variations.

Once the amendment is accepted by Accountable Manager and Chief Inspector it will
generate a revision that will be inserted in the TRAINING PROGRAM MANUAL after FAA
acceptance.
Record of revision chart in on page IV of this manual.

9
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL
SECTION 7. WORK PERFORMED FOR PARTS 121, 125, ORIGINAL ISSUE
TPM 7 129, AND PART 135 OPERATORS
23 JULY 19

SAB does not perform work for air carriers or commercial operators under 14 CFR parts
121, 125, 129, or 135.

Before SAB would perform maintenance inspection, under its 14 CFR part 145 certificate
for an air carrier or commercial operator it would conduct a training needs assessment in
accordance with section 2, paragraph 1 and the described on RS13 of the RSQCM, to
determine if additional capabilities were needed for its employees.

10
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

SECTION 8. WORK PERFORMED BY INTERIM ORIGINAL ISSUE


TPM 8 MAINTENANCE EMPLOYEES
23 JULY 19

During periods of heavy workload, SAB may supplement its workforce with interim
maintenance employees. Before these individuals begin work for SAB, they must undergo
a needs assessment.

The accountable manager must determine where the individuals will work to conduct the
needs assessment and ensure all individuals are provided training appropriate to the
particular assignment before they are required to begin work

11
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

ORIGINAL ISSUE
TPM 9 SECTION 9. TRAINING SYLLABUS
23 JULY 19

The following training is mandatory for all technical Personnel:

Type of Release
Training Frequency Inspectors NDT Other
training/source to service
Initial classroom
One time x x x x
Indoctrination Internal
Every 2 years or
Changes in RSQCM classroom less if required
x x x x
& OpSpecs Internal by significant
changes
MAINTENANCE
RESOURCES
classroom
MANAGEMENT - Every 2 Years x x x x
external
MRM
(HUMAN FACTORS)

classroom
HAZMAT One Time x x x
external

NDT method in
Classroom and
accordance with Every 5 years x
OJT
the technique

12
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

In this chapter you will find the topics for the courses that will be given in SAB taught by
personnel of the company already by the Accountable Manager or who assignees.

Objetivo del Curso / Course Objective

El participante tendrá los conocimientos básicos para manejarse en la empresa


con seguridad y sabrá los procedimientos que le permitirán realizar sus trabajos
Nombre del Curso/Course Name
asignados de forma adecuada cumpliendo las políticas y reglamentación
nacionales e internacionales de la industria aeronáutica / The participant will
Initial Indoctrination
have the basic knowledge to move around the company safely and will know the
procedures that will allow him to perform his assigned work in an appropriate
manner, complying with the national and international policies and regulations of
the aeronautical industry.

Prerequisitos / Prerequisites Duración del / Course Duration

have been hired 1.25 horas

Contenido Técnicas Recursos Metodo de


Duración / Temático / Didácticas / Didacticos / Evaluation /
Objetivo Especifico / Specific Goal
Time Content Training tools and Evaluation
Thematic Method equipment Methot

El participante conocerá el
alcance y las limitaciones del
Alcance y taller, así como la importancia del
capacidades del cumplimiento de estas limitaciones Verbals
Only the
5 min taller / y clasificaciones / The participant explanatory Questions
teacher
OPSpecs and will know the scope and limitations and answers
Limitation of the Repair Station, as well as
the importance of compliance with
these limitations and raitings

El participante conocera que es el explanatory Only the Verbals


RSQCM y MPT quien es el teacher Questions
responsable del control y and answers
distribucion del RSQCM y donde
podra encontrarlo para su consulta
5min. Part 145.209 j / The participant will know that it is
the RSQCM and MPT, who is
responsible for the control and
distribution of the RSQCM and
where you can find it for
consultation.

13
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

CONTINUOUS INDOCTRINATION TRAINING

El Participante conocerá el explanatory Only the Verbals


Part 145.209 organigrama general de la teacher Questions
empresa así como las funciones and answers
5 min. a) 1,2,3 de cada uno. / The Participant will
know the organization chart of the
company as well as the functions
of each one.

El participante conocerá el explanatory Only the Verbals


Part 145.161 procedimiento para utilizar su sello teacher Questions
y control de este de acuerdo al and answers
5 min IAW 145.161 / The participant will know
the procedure to use his stamp
145.209 item2 and his control according part
145.161.

The participant will know the explanatory Only the Verbals


AC 00-58
procedures to reporte any teacher Questions
Voluntary
deficiencies discovered after and answers
5 min Disclosure
approving an aircraft or article for
reporting
return to service and how to report
program
to the FAA.

el participante conocerá los explanatory Only the Verbals


diferentes formatos que se utilizan teacher Questions
Formatos / en la empresa y como llenarlos / and answers
30 min.
Formats The participant will know the
different formats used in the
company and how to fill them out

el participante conocerá las explanatory Only the Verbals


instalaciones de la empresa / the teacher Questions
Part 145.209 participant will know the and answers
5 min
item3c company's facilities, equipment
and materials.

14
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

CONTINUOUS INDOCTRINATION TRAINING

El participante conocerá dentro explanatory Only the Verbals


de las instalaciones de la empresa teacher Questions
donde están ubicados los and
productos materiales químicos que se answers
químicos y manejan para realizar las
desechos inspecciones, así como químicos
5 min químicos / de desecho y su control./ The
chemical participant will know within the
products and company's facilities where the
chemical waste chemical materials that are
handled to carry out the
inspections are located, as well as
waste chemicals and their control.

El participante conocerá como explanatory Only the Verbals


acceder a las cartas de seguridad teacher Questions
de los materiales quimicos and
(MSDS)que se utilizan en la answers
Cartas de empresa, así como su
Seguridad interpretación en casos de algun
5min /Material safety incidente / The participant will
data sheet know how to access to the safety
(MSDS) letters data, of the chemical
materials (MSDS) used in the
company, as well as its
interpretation in cases of any
incident.

Políticas y El participante conocerá las explanatory Only the Verbals


Objetivos de políticas y los objetivos de la teacher Questions
seguridad empresa en materia de Seguridad and
15 min. operacional Operacional / The participant will answers
(SMS) / Safety know the company's policies and
Policies and objectives regarding Operational
Objectives(SMS) Safety

Note: At the end of this training, trained personnel will signed the assistance list.

TPMF-001

15
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

Objetivo del Curso / Course Objective

El participante tendrá los conocimientos básicos para moverse por la


empresa de manera segura y conocerá los cambios en los
procedimientos que le permitirán realizar su trabajo asignado de
Nombre del Curso/Course Name
manera adecuada, cumpliendo con las políticas y regulaciones
nacionales e internacionales de la industria aeronáutica. / The
Changes on RSQCM & OpSpecs
participant will have the basic knowledge to move around the company
safely and will know the procedures hanges that will allow him to
perform his assigned work in an appropriate manner, complying with the
national and international policies and regulations of the aeronautical
industry.

Prerequisitos / Prerequisites Duración del / Course Duration

ABIERTO/ OPEN 20 MIN

Contenido Metodo de
Técnicas Recursos
Temático / Objetivo Especifico / Evaluation /
Duración / Time Didácticas / Didacticos / tools
Content Specific Goal Evaluation
training Method and equipment
Thematic Methot

20 min. Cambios al el participante explanatory Only the teacher Verbals


RSQCM & conocerálos Questions and
OpSpecs/ cambios que answers
RSQCM & afectaron a las
OpSpecs especificaci'ónes de
Changes. operación y cambios
del RSQCM./ The
participant will know
the changes ON
THE OpSpecs that
affected the RSQCM

Note: At the end of this training, trained personnel will signed the assistance list.

TPMF-001

16
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

Nombre del Curso/Course Name

MAINTENANCE RESOURCES Objetivo del Curso / Course


MANAGMENT -MRM Objective
(HUMAN FACTORS)
The Participant will understand and know the risk factors in human
interaction that affect maintenance and safety in the aeronautical
industry.

Prerequisitos / Prerequisites CURSO IMPARTIDO POR/ Duración del / Course Duration


COURSE

TAUGHT BY
ENTRENAMIENTO AÉREO
ABIERTO/ OPEN 7 horas
ESPECIALIZADO

Duración / Contenido Temático / Objetivo Especifico / Specific Técnicas Recursos Metodo de


Time Content Thematic Goal Didácticas Didacticos Evaluation /
/training / tools and Evaluation
Method equipment Methot

1HR HUMAN FACTORS Understand the Concept of Projection or


human factors as the main
Printed
Cause of Events in Aviation Expository Written test
Material
Maintenance
2 HR The Dirty Dozen

1. Lack of
Communications
The participant will Know the Expository Projection Written test
2. Distraction
main factors for Maintenance or Printed
3. Lack of Resources error in aviation Material
4. Stress
5. Complacency
6. Lack of Teamwork
7. Pressure
8. Lack of Awareness
9. Lack of Knowledge
10. Fatigue
11. Lack of
Assertiveness
12. Norms

17
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

CONTINUOUS
MAINTENANCE RESOURCES MANAGMENT -MRM (HUMAN FACTORS)
Duración / Contenido Temático / Objetivo Especifico / Specific Técnicas Recursos Metodo de
Time Content Thematic Goal Didácticas Didacticos / Evaluation /
/training tools and Evaluation
Method equipment Methot

1 HR Aviation The participant will understand Projection


how mitigate the risks or Printed
Maintenance Risk caused by human Material
Expository Written test
factors

_______________ Projection
or Printed
The Cost of Human Material
1 HR Expository Written test
Errors

______________

2 HRS MRM Practice Practice Practice

18
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

Objetivo del Curso / Course Objective


Nombre del Curso/Course Name

Provide the student with the knowledge of handling dangerous goods,


HAZMAT
corresponding to the common basic training part as established in the ADR, so
that he can fulfill the obligations involved in the safe transport of dangerous
goods.
Prerequisitos / Prerequisites Curso Impartido Por Duración del / Course Duration

/ Course taught by:


ABIERTO/ OPEN
ENTRENAMIENTO AÉREO 40 horas
ESPECIALIZADO
Técnicas Recursos Metodo de
Duración / Contenido Temático Didácticas / Didacticos / Evaluation /
Time / Content Thematic training tools and Evaluation
Method equipment Methot
Objetivo Especifico / Specific Goal

IMPORTANCE AND
RISKS OF Projection or
THE PARTICIPANT WILL KNOW
TRANSPORTATION Printed
THE IMPORTANCE AND RISKS
OF DANGEROUS Material
OF TRANSPORTATION OF
10 MIN MATERIALS Expository Written test
DANGEROUS MATERIALS

THE PARTICIPANT WILL KNOW


Projection or
REGULATION AND RULES FOR
Material
REGULATION AND HANDLING HAZARDOUS
15 MIN Expository Written test
MATERIALS

AND
CLASSIFICATION THE PARTICIPANT WILL KNOW Printed or
Projection
MANAGEMENT CLASSIFICATION AND Material
30 MIN MANAGEMENT Expository Written test

FLIGHT TRANSFER
RESTRICTION FOR
THE PARTICIPANT WILL KNOW Projection
Printed or
RESTRICTION FOR FLIGHT Material
20 MIN TRANSFER Expository Written test

19
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

CONTINIUS HAZMAT

Contenido Técnicas Recursos Metodo de


Duración / Temático / Didácticas / Didacticos / Evaluation /
Time Content training tools and Evaluation
Thematic Method equipment Methot
Objetivo Especifico / Specific Goal

THE PARTICIPANT WILL KNOW


10 MIN Expository Projection or Written test
BOARD RESTRICTION RULES
Material
BOARD

AND SHIPMENT
MANAGEMENT THE PARTICIPANT WILL KNOW Projection
Printed or
DIFFERENCES MANAGEMENT AND SHIPMENT Material
20 MIN DIFFERENCES Expository Written test

20
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

Revision 01
TPM 10 SECTION 10. MEASUREMENT OF EFFECTIVENESS
09 August 21

To avoid the potential of assigning an unqualified person to maintenance or alteration tasks,


the training program include a process to continually measure the effectiveness of the
overall training program and individual training courses

To validate that the employee is capable of performing assigned tasks, the training program
should have a method to evaluate whether the training has been effective.

This measurement has two parts.

The first is a measure taken immediately after completion of the training to see if the training
objectives have been met and the essential knowledge and skills have been transferred.
Such evaluation is performed by the instructor as indicated in the Training Sylabus for each
training (ref TPM-9)

The second is a measure of effectiveness in the application to the actual tasks. Chief
Inspector evaluates each inspector that training knowledge are correctly applied and
understood.

If required Chief Inspector, request a new training or an update on training requirements.

The following sources are used for measure training effectiveness:

(1) Review investigations into problems with the repair station’s work, as evidenced by
complaints of customers and findings of inspectors when a product is to be approved for
return to service, or other incidents.

(2) Voluntary disclosures with root causes of improper training or a lack of training.

(3) Audits that point to weaknesses in an employee’s capabilities that can be remedied by
the training program.

(4) Complaints or suggestions from employees related to accomplishing work


assignments or lack of training.

When it is determined that a training area, class, or lesson must be adjusted, the Chief
Inspector will request for and update and providing the additional information to its
employees.

21
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

SECTION 11. FORMATS AND FILLING REVISION 02


TPM 11 INSTRUCTIONS
09 JUN 24

Formato del Temario de Curso (TPMF-001)/ Sylabus Format (TPMF-001)

Nombre del Curso/Course Name Objetivo del Curso / Course Objective

Initial Indoctrination The participant will have the basic knowledge to move around the company
safely and will know the procedures that will allow him to perform his assigned
work in an appropriate manner, complying with the national and international
policies and regulations of the aeronautical industry.
1
2
Prerequisitos / Prerequisites Duración del / Course Duration

3 4
Contenido Técnicas Recursos Metodo de
Duración / Temático / Didácticas / Didacticos / Evaluation /
Objetivo Especifico / Specific Goal
Time Content training tools and Evaluation
Thematic Method equipment Methot

5 6 7 8 9 10

TPMF-001

22
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

SECTION 11. FORMATS AND FILLING REVISION 02


TPM 11 INSTRUCTIONS
09 JUN 24

Instrucciones de llenado (TPMF-001) / Filling Instructions (TPMF-001)

1 Se deberá de llenar con el Nombre del Curso / 1 Must be filled in with the Course Name

2 Se deberá de llenar indicando cual es Objetivo del Curso / It must be filled in indicating
which is the Course Objective

3 Se deberán indicar cuáles son los requisitos que deberá tener el asistente al curso / The
requirements that the course assistant must have must be indicated

4 El tiempo que llevara la totalidad del curso, la suma de todos los tiempos por tema. /
The time that will take the entire course, the sum of all times per subject.

5 El tiempo que llevara dar el tema en especifico. / The time it will take to give the specific
topic

6 Se indicara el tema que se dará. / The topic to be given will be indicated

7 Se indicara el objetivo que se cumplirá al dar ese tema. / It will indicate the objective that
will be fulfilled when giving that subject.

8 Que técnica se utilizara en ese tema. (si será en salón de clases o vía internet o
practica). / Which technique will be used in that subject. (if it will be in the classroom or via
internet or practice)

9 Que herramientas se utilizaran durante el curso ( proyecciones, copias de información,


libros etc). / What tools will be used during the course (projections, copies of information,
books etc)

10Como será evaluado el participante ( examen, cuestionario, practica etc.). / How the
participant will be evaluated (exam, questionnaire, practice etc.)

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SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

SECTION 11. FORMATS AND FILLING REVISION 02


TPM 11 INSTRUCTIONS
09 JUN 24

Formato del Temario de Curso (TPMF-002)/ Sylabus Format (TPMF-002)

OJT
SERVICIOS AERONAUTICOS SAB
DATE METOTH
HRS
TRAINEE NAME LEVEL
JOB DESCRIPTION

TRAINNER DATE

DATE :THE DAY START WITH THE PRACTICE

TRAINEE NAME THE PERSON IS DOING THE PRACTICE

METOTH KIND OF NDT METOTH IS USING

HRS TIME TO PERFORM THE PRACTICE

LEVEL WICH LEVEL IS THE TRAINEE

JOB DESCRIPTION INDICATE WHAT KIND OF JOB IS PERFORMING.

TRAINNER NAME OF INSPECTOR IS SUPERVISING THE PRACTICE.

DETE THE DAY IS FINISH THE PRACTICE

24
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

SECTION 11. FORMATS AND FILLING REVISION 02


TPM 11 INSTRUCTIONS
09 JUN 24

Summary of Employment

25
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

SECTION 11. FORMATS AND FILLING REVISION 02


TPM 11 INSTRUCTIONS
09 JUN 24

Filling Instructions / Instrucciones de llenado

1. Name/Nombre: The names of the personnel / Se escriben los nombres

2. Telephone/Telefono: The telephone of the personnel / Se escribe el número telefonico


del personal.

3. CURP: Clave Unica de Registro de Población / Population Registration Code

4. Address/Dirección: The number of the house, name of the road, and name of the town
where the personnel lives / El número de la casa, nombre de la calle y nombre de la
ciudad donde vive el personal.

5. Driver’s License / Licencia de manejar: The personnel count or not with driver's license /
El personal cuenta o no con licencia de manejar

6. Birth date / Fecha de nacimiento: Personnel birth date / Fecha de nacimiento del
personal

7. Birth place / Lugar de nacimiento: Personnel birth place / Lugar de nacimiento del
personal

8. Civil status / Estado civil: Personnel civil status / Estado civil del personal.

9. Certifications / Certificaciones: Personnel certifications / Certificaciones del personal

10. Course / Curso: Personnel courses / Cursos del personal

11. Date / Fecha: Date of the course was taken / Fecha en la que el curso fue tomado.

Training Record

26
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

SECTION 11. FORMATS AND FILLING REVISION 02


TPM 11 INSTRUCTIONS
09 JUN 24

27
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

SECTION 11. FORMATS AND FILLING REVISION 02


TPM 11 INSTRUCTIONS
09 JUN 24

Filling Instructions / Instrucciones de llenado

1. Course: The name of the course will be written / Se escribe el nombre del curso
impartido.

2. Instructor: The name of the instructor that imparted the courses must be written/ Se
escribe el nombre del instructor que imparte el curso.

3. Date: The date of the course must be written/ Se escribe la fecha en la que se imparte
el curso.

4. Duration: The duration of the course must be written / Se escribe la duración del curso.

5. Name: The names of the personnel that took the course must be written / Se escriben
los nombres del personal que toma el curso.

6. Signature: The signature of the personnel that took the course must be written / Se
escriben las firmas del personal que toma el curso.

28
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

SECTION 11. FORMATS AND FILLING REVISION 02


TPM 11 INSTRUCTIONS
09 JUN 24

TRAINING MATRIX
REVISION 01
TPM 12 SECTION 12 TRAINING PROGRAM CALENDAR
09 AUG 21
TRAINING MATRIX
PERSONAL
EXTERNO /
INTERNO / OJT / AMELIA HIRAM ANTONIO OCTVIO ARTURO JESUS PEREZ
EXTERNAL
TRAINING SCHOOL
CLASSROOM OJT ARREOLA BONADA MARTINEZ GALICIA HERNANDEZ
NAME PERSONNEL
SAB INDOCTRINATION
RSQCM
Changes on RSQCM &
OpSpec
HAZMAT
HUMAN FACTORS
EDDY CURRENT / EDDY
CURRENT
ULTRASONIDO /
ULTRASONIC TESTING
VISUAL / VISUAL
RAYOS X / X-RAY
INGLÉS / ENGLISH

29
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

SECTION 11. FORMATS AND FILLING REVISION 02


TPM 11 INSTRUCTIONS
09 JUN 24

FILLING INTRUCTIONS

1.Course Name / Nombre del Curso

2. Mark if the Trainning is External Course / Marque si el Curso es Externo.

3. Mark if the trainning in in house facilities / Marque si el Curso es Interno en las


instalaciones de SAB.

4. Mark if the training is an OJT / Marque si el Curso es Mediante OJT.

5. Write the Name of the Employee Going to Take the Training Escriba el Nombre del
Empleado que Tomara el Curso

30
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

REVISION 01
TPM 12 SECTION 12 TRAINING PROGRAM CALENDAR
09 AUG 21
TRAINING MATRIX
PERSONAL
EXTERNO /
INTERNO / OJT / AMELIA HIRAM ANTONIO OCTVIO ARTURO JESUS PEREZ
EXTERNAL
TRAINING SCHOOL
CLASSROOM OJT ARREOLA BONADA MARTINEZ GALICIA HERNANDEZ
NAME PERSONNEL
SAB INDOCTRINATION
RSQCM
Changes on RSQCM &
OpSpec
HAZMAT

HUMAN FACTORS
EDDY CURRENT / EDDY
CURRENT
ULTRASONIDO /
ULTRASONIC TESTING
VISUAL / VISUAL
RAYOS X / X-RAY
INGLÉS / ENGLISH

31
SERVICIOS AERONAUTICOS SAB
TRAINING PROGRAM MANUAL

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