Diploma in

Computer Engineering
Project Type – Ecommerce System
(Project Name- Dhaulagiri Shopping)
Subject – Minor Project
Class – 5th Semester
Creators Submitted to
Group – A Mr. Aananta Bijaya Shrestha
1) Aayush Shakya (Subject teacher/Co-ordinator)
2) Adarsha Khanal
3) Samikshya Sharma
4) Bipana Roka Magar Signature

Obligated School
Dhaulagiri Deaf Residential School
 CONTENTS
 Introduction
 Overview of Dhaulagiri Shopping.
 Purpose and audience.
 Diagrams

 System requirements.
 Installation and setup instructions.

 User Guide
 Registration, login, and profile management.
 Product browsing, cart, and checkout.

 Admin Guide
 Admin panel overview.
 Product and user management.

 Security
 Brief overview of security measures.

 API Documentation
 Summary of available APIs.

 Troubleshooting
 Common issues and solutions.
 Contact Information
 Support and contact details.
 References
  Acknowledgement and Contact
Introduction
 Overview of Dhaulagiri Shopping
Dhaulagiri Shopping is a cutting-edge e-commerce platform designed to
revolutionize online shopping for both consumers and businesses. With a
commitment to innovation, user-friendliness, and security, Dhaulagiri Shopping
offers a comprehensive suite of features and capabilities to enhance the online
shopping experience.
Key Features
Product Diversity: Dhaulagiri Shopping hosts a vast catalog of products spanning
various categories, ensuring that customers can find a wide range of items to suit
their needs.
User-Friendly Interface: The platform boasts an intuitive and easy-to-navigate
interface, making it effortless for users to browse, search, and purchase products.
Secure Transactions: Security is paramount. Dhaulagiri Shopping employs state-
of-the-art encryption and authentication protocols to safeguard customer data
and financial transactions.
Seamless Checkout: The streamlined checkout process ensures a hassle-free
shopping experience, with multiple payment options and order tracking.
Administrator Control: Store administrators have full control over product listings,
user accounts, order management, and promotions through a dedicated admin
panel.
Extensible APIs: Developers can leverage Dhaulagiri Shopping's APIs to create
custom integrations, extend functionality, and integrate with third-party services.

Responsive Design: Dhaulagiri Shopping is optimized for various devices, ensuring

that users can shop conveniently on desktops, smartphones, and tablets.
Customer Reviews and Ratings: Shoppers can make informed decisions with the
help of product reviews and ratings from other customers.

 Purpose and Audience

This e-commerce documentation is created to provide comprehensive guidance
to a diverse audience, including:
Users: Customers who want to make the most of their shopping experience on
Dhaulagiri Shopping.
Administrators: Business owners and managers seeking to optimize their online
stores and manage product listings effectively.
Developers: Technical professionals interested in integrating with Dhaulagiri
Shopping's APIs or extending its functionality.
Document Structure
This documentation is structured to provide step-by-step instructions, best
practices, and insights to help users, administrators, and developers leverage
Dhaulagiri Shopping to its fullest potential. It covers everything from basic user
operations to advanced administrative tasks and technical integrations.
Thank you for choosing Dhaulagiri Shopping. We're committed to delivering a
seamless online shopping experience, and we invite you to explore the
comprehensive resources provided in this documentation to make your
experience even better.

System Requirements
To ensure a smooth and secure experience while using Dhaulagiri Shopping,
please make sure your system meets the following requirements:

 For Users
Device: Any modern device with a web browser, such as a computer, laptop,
smartphone, or tablet.
Web Browser: The latest version of popular web browsers like Google Chrome,
Mozilla Firefox, Safari, or Microsoft Edge for the best browsing experience.
Internet Connection: A stable internet connection to browse and make
purchases.
 For Administrators
Device: A computer or laptop with a web browser.
Web Browser: The latest version of Google Chrome, Mozilla Firefox, Safari, or
Microsoft Edge.
Internet Connection: A stable internet connection for accessing the Dhaulagiri
Shopping Admin Panel.
 For Developers
Programming Skills: Proficiency in a programming language (e.g., HTML, PHP,
CSS) if you plan to customize or integrate Dhaulagiri Shopping.
Development Environment: Depending on your development goals, you may
need additional tools or software.
Please note that Dhaulagiri Shopping is designed to be accessible and compatible
with a wide range of devices and browsers. Regularly updating your browser to
the latest version is recommended to ensure the best experience.
Keep in mind that specific system requirements may vary depending on any
customizations, extensions, or integrations you make with the platform. Always
refer to the latest documentation and developer resources for any additional
technical requirements related to customization or integration.
By meeting these basic system requirements, you can enjoy a seamless and
secure shopping experience on Dhaulagiri Shopping, whether you're a user,
administrator, or developer.

Diagrams: -
The diagrams that represents the project's details are given below;

 GANT CHART for time difference

 ER DIAGRAM to display the process
 Figures

Fig. Gant Chart

Fig. ER Diagram
User Guide
Dhaulagiri Shopping User Guide
Welcome to Dhaulagiri Shopping! This user guide will help you make the most of
your shopping experience on our platform. Follow these steps to shop with ease:
1. Registration and Login
 Creating an Account: Start by creating an account using a valid email
address and a secure password.
 Logging In: Use your registered email and password to log in securely.
2. Browsing and Searching
 Navigating Categories: Explore products by browsing categories that
interest you.
 Search Functionality: Use the search bar to find specific products quickly.
 Filters and Sorting: Utilize filters and sorting options to refine your search
results.
3. Product Details
 Viewing Product Information: Click on a product to see detailed
information, including images, descriptions, and specifications.
 Product Reviews and Ratings: Check product reviews and ratings from
other customers to make informed decisions.
4. Adding to Cart
 Adding Products to Your Cart: Click "Add to Cart" to place items in your
shopping cart.
 Cart Management: Review and modify your cart contents as needed before
proceeding to checkout.
5. Checkout and Payment
 Initiating Checkout: Go to the checkout page to confirm your order.
  Entering Shipping Information: Provide accurate shipping details.
 Payment Options: Choose your preferred payment method (credit card,
PayPal, etc.).
 Order Review: Review your order details, including the total amount,
before finalizing the purchase.
6. Order History and Tracking
 Accessing Order History: View your past orders in your user account.
 Order Tracking: Monitor the status and delivery progress of your current
orders.
7. User Profile Management
 Updating Information: Keep your personal information up to date.
 Password Change: Change your password for account security.
 Email Preferences: Manage your email subscription settings.
8. Wishlist and Favorites
 Wishlist: Add products you're interested in to your wishlist for future
reference.
 Favorites: Keep a list of your favorite products for easy access.
9. Returns and Refunds
 Returns: Initiate returns for products with issues or defects.
 Tracking Returns: Monitor the status of your return request.
 Refunds: Learn about the refund process.
10. Contacting Customer Support
 Getting Help: Reach out to our customer support team for assistance with
any concerns or questions.
 Reporting Issues: Report any issues or provide feedback to help us
improve.
This user guide aims to make your Dhaulagiri Shopping experience convenient
and enjoyable. If you encounter any problems or have questions, please don't
hesitate to contact our support team.

Admin Guide
This section is tailored to help administrators effectively manage their online
stores and maximize the potential of our e-commerce platform.
Table of Contents
1. Accessing the Admin Panel
 Logging into the Admin Panel
 Dashboard Overview
2. Store Setup
 Configuring Store Information
 Uploading Store Logo
 Defining Contact Information
3. Product Management
 Adding New Products
 Editing Product Details
 Managing Product Categories and Tags
 Product Images and Descriptions
4. User Management
 Managing User Accounts
 Handling Customer Inquiries
 User Account Security
5. Order Processing
 Monitoring Incoming Orders
 Managing Order Fulfillment
 Order Status Updates
 6. Promotions and Discounts
 Creating Special Promotions
 Applying Discounts to Products
 Setting Up Flash Sales
7. Reporting and Analytics
 Accessing Sales Reports
 Analyzing Customer Data
 Making Informed Business Decisions
8. Content Management
 Managing Banners and Featured Products
 Customizing Landing Pages
 Content Updates and Maintenance
Tips for Effective Store Management
 Product Descriptions: Writing Compelling and Informative Descriptions.
 Customer Engagement: Strategies for Engaging Customers.
 Inventory Management: Keeping Track of Stock Levels.
 Security Best Practices: Protecting Customer Data and Your Store.

Troubleshooting
 Common Administrative Issues: Solutions to Frequently Encountered
Problems.
 Error Messages: Understanding and Resolving Common Errors.
Frequently Asked Questions (Admins)
 Answers to Common Administrator Questions.
This Admin Guide equips you with the knowledge and tools necessary to
efficiently manage your Dhaulagiri Shopping store. Whether you're setting up
your store for the first time or fine-tuning an existing one, our goal is to empower
you to run a successful online business.

Certainly, here's a brief overview of security considerations for the "Dhaulagiri

Shopping" e-commerce system documentation:

Security
Security is of paramount importance when operating an e-commerce system like
Dhaulagiri Shopping. To protect both your business and your customers, it's
crucial to implement robust security measures across various aspects of the
platform.
(Some of the following security elements are yet to be implemented but is in
analysis state).
User Data Protection
1. Data Encryption: Ensure that all sensitive data, including customer
information and payment details, is encrypted during transmission using
protocols like HTTPS.
2. Authentication: Implement strong user authentication mechanisms,
including multi-factor authentication (MFA) where possible, to prevent
unauthorized access to accounts.
3. Authorization: Apply role-based access control (RBAC) to restrict access to
sensitive parts of the system, allowing only authorized personnel to
perform specific actions.
4. Password Policies: Enforce password complexity requirements and regular
password changes to enhance account security.
Payment Security
5. Payment Gateways: Use reputable payment gateways that comply with
industry standards like PCI DSS (Payment Card Industry Data Security
Standard) to safeguard payment transactions.
 6. Secure Payment Forms: Employ secure payment forms that do not store
cardholder data, and ensure compliance with PCI DSS requirements.
Data Privacy
7. Privacy Policy: Publish a clear and comprehensive privacy policy that
outlines how customer data is collected, used, and protected.
8. Consent: Obtain user consent for data collection and processing and
provide users with options to manage their data preferences.
Application Security
9. Regular Updates: Keep the e-commerce platform, plugins, and third-party
libraries up-to-date to patch known vulnerabilities.
10.Security Testing: Perform regular security assessments, including
penetration testing and vulnerability scanning, to identify and remediate
potential weaknesses.
11.Code Review: Conduct code reviews to identify and fix security issues in the
application's source code.
Server and Hosting Security
12.Secure Hosting: Choose a reliable hosting provider that offers robust
security features, including firewalls, intrusion detection, and regular
security updates.
13.Backups: Implement regular data backups and disaster recovery plans to
ensure data availability in case of system failures or cyberattacks.
Customer Education
14.Security Awareness: Educate customers about online security best
practices, such as recognizing phishing attempts and protecting their login
credentials.
Incident Response
15.Incident Response Plan: Develop and document an incident response plan
to handle security breaches effectively, including communication and
notification procedures.
 16.Data Breach Notification: Comply with relevant data breach notification
laws and regulations by promptly notifying affected parties when a breach
occurs.
It's essential to stay vigilant and proactive in addressing security threats and
adapting to evolving risks. Regularly update and review security measures to
maintain the integrity and trustworthiness of Dhaulagiri Shopping. Remember,
security is an ongoing process, and a well-protected e-commerce system is a
foundation for a successful online business.

API Documentation

Summary of Available APIs

Dhaulagiri Shopping provides a set of comprehensive APIs to enable seamless
integration and customization of the e-commerce platform. These APIs empower
developers to create custom solutions, extend functionality, and integrate
Dhaulagiri Shopping with external systems. Here's a brief overview of the
available APIs:
1. User APIs
 Registration: Allows users to create accounts securely.
 Authentication: Provides authentication mechanisms for secure
access.
 User Profile: Enables users to manage their personal information.
2. Product APIs
 Product Listings: Retrieves lists of available products, including
details like name, price, and description.
 Product Details: Fetches detailed information about individual
products.
  Cart Management: Facilitates adding and removing products from
the shopping cart.
3. Order and Checkout APIs
 Order Placement: Allows users to place orders for selected products.
 Order History: Provides access to order history and order tracking.
4. Category and Tag APIs
 Categories: Retrieves product categories for navigation.
 Tags: Fetches product tags for filtering.
5. Search and Filtering APIs
 Product Search: Implements search functionality for products.
 Filtering: Enables filtering of product listings based on various
criteria.
6. Promotions and Discounts APIs
 Promotions: Allows the application of promotions and discounts to
orders.
7. Security APIs
 Authentication: Manages API key or token-based authentication.
 Rate Limiting: Implements rate limiting and throttling for API access.
8. Content Management APIs
 Banners and Featured Products: Manages banners and featured
products on the platform.
 Landing Pages: Customizes landing pages and content.
These APIs are designed to provide flexible and secure access to the core
functionalities of Dhaulagiri Shopping. Developers can choose the APIs that suit
their integration needs, whether it's building custom applications, connecting
external services, or extending the platform's features.
Please refer to the specific API documentation for in-depth information on each
API, including endpoints, request/response formats, and usage guidelines.
Certainly, here's a concise yet detailed troubleshooting section for the "Dhaulagiri
Shopping" e-commerce system documentation:

Troubleshooting
Troubleshooting is a crucial skill for maintaining the smooth operation of
Dhaulagiri Shopping. Below are common issues and steps to resolve them:
User Issues
1. Login Problems:
 Issue: Users can't log in.
 Solution: Reset passwords, check email spam folders, and ensure
correct credentials.
2. Cart Errors:
 Issue: Items disappearing or cart errors during checkout.
 Solution: Clear browser cache, try another browser, or contact
support.
3. Order Issues:
 Issue: Unprocessed orders or incorrect items received.
 Solution: Review order history, contact support for order status, and
initiate returns if necessary.
Administrator Issues
1. Admin Panel Access:
 Issue: Difficulty logging in or permissions problems.
 Solution: Verify credentials, check user roles, and reset passwords as
needed.
2. Product Management:
 Issue: Products not displaying correctly.
  Solution: Check product listings, ensure correct settings, and update
product details.
3. Order Management:
 Issue: Order processing errors or discrepancies.
 Solution: Review orders, check inventory, and address processing
issues promptly.
Developer Issues
1. API Integration:
 Issue: Authentication problems or API key issues.
 Solution: Verify API keys, check endpoint URLs, and review
authentication methods.
2. Customization:
 Issue: Code conflicts or UI inconsistencies.
 Solution: Debug code, test in a controlled environment, and maintain
version control.
3. Performance Problems:
 Issue: Slow API responses or server overloads.
 Solution: Optimize code, implement caching, and monitor server
performance.
General Tips
 Document Issues and Solutions: Maintain a troubleshooting log for future
reference.
 Collaborate with Support: Reach out to customer support or colleagues for
assistance.
 Prevent Future Issues: Implement monitoring and error reporting
mechanisms.
Effective troubleshooting ensures a seamless experience for users, administrators,
and developers. Documenting issues and their resolutions contributes to ongoing
system stability and user satisfaction.
Contact and Support
At Dhaulagiri Shopping, we are committed to providing exceptional support to our
users, administrators, and developers. If you have any questions, encounter
issues, or need assistance, our support team is here to help.
How to Reach Us
Customer Support
 For users experiencing issues with shopping, orders, or account-related
matters, please contact our customer support team via email at
[email protected] or through our dedicated support portal.

Administrator Support
 If you are an administrator managing your store on Dhaulagiri Shopping
and require assistance with store setup, product management, or order
processing, please reach out to our admin support team at
[email protected]
Developer Support
 Developers integrating with our APIs or encountering technical issues can
contact our developer support team at [email protected]
Support Hours
Our support teams are available during the following hours:
 Customer Support:
 Monday to Friday: 9:00 AM - 6:00 PM (UTC)
 Saturday and Sunday: Closed
 Administrator Support:
 Monday to Friday: 9:00 AM - 6:00 PM (UTC)
 Saturday and Sunday: Closed
 Developer Support:
  Monday to Friday: 9:00 AM - 6:00 PM (UTC)
 Saturday and Sunday: Closed
Response Time
We strive to provide prompt assistance to all inquiries. Our typical response time
is within 24 hours during business days.
Knowledge Base
Before reaching out to our support teams, you may also find answers to common
questions and issues in our knowledge base. Visit our website at
localhost/dhaulagirishopping/support to access a range of helpful resources.
Dhaulagiri Shopping is dedicated to ensuring your experience with our platform is
smooth and productive. Don't hesitate to contact us whenever you need
assistance or have questions—we're here to support your success.

References
 ChatGPT | Link- https://chat.openai.com/
 Daraz | Link- https://www.daraz.com.np/
 MM Information (youtube) |
Link- https://www.youtube.com/watch?v=oNQ_TB0qr7s&t=125s
(Note: Some Features mentioned above are in the conceptual stage and yet to
be implemented)

Acknowledgments
We would like to express our gratitude to Ananta Bijaya Shrestha sir and
Dipendra Thapa Magar sir for their valuable contributions to this
project/documentation.

Contact Us
If you have any questions, feedback, or require assistance, please feel free to
contact our support team at [email protected] .
***Thank You***