Unit 1

A B
I’m fashion jounalist and I’m gonna ask Well, now I work as a fashion designer of
you some questions about your job. Where Christian Dior.
do you mainly work?
So, how did you get started? I transferred to Rhode Island School of Design
Ok. What about your learning experience? Oh, I worked freelancing for 10 years. After the
job, I felt more confident about sewing for fashion
stores and selling my designs.
So, what about your working experience? I worked with Jones New York Company to make
product knitwear and sold designs.
Can you tell me what are the job I need to create and produce a design myself or
responsibilities of a fashion designer? use CAD and I also have to keep up with fashion
trends.
Do you have to negotiate with customers Yes, of couse, I really love it
and suppliers?
Thanks for your information. No problem.
 A B
I’m fashion designer of Coco Chanel. I’m Now I work as a fashion journalist
gonna ask you some questions about your
job. Where do you mainly work?
So, how did you get started? Oh, I started designing in 2020. I worked at a
retail store and made simple clothes.
So, what about your learning experience? I moved to Los Angeles. At here, I have designed
many garments and accessories.
What about your working experience? I managed and opened stores. I also worked with
the designer at the Gucci studio.
Ok. Can you tell me what are the job I must monitor fashion trends, create and sell
responsibilities of a fashion designer? designs. Besides, I have to meet with supplier.
Do you have to sketch? Oh, yes. I really enjoy it.
Thanks for your information. No problem.

Conversation 3: make conversation about the work and qualifications of a

merchandiser
 A B
Good afternoon B. How are you today? Not bad, thank you. What about you?
I’m fine, thanks. Can you tell me about Yes, of course!
your current job?
what do you work as? Well, I work as a merchandiser at
Garco 10 Garment company.
What are your job responsibilities? I work with many other departments.
What are your daily responsibilities? I am responsible for planning and
selecting the right products to sell in
stores.
Can you describe in more detail? my job is to prepare cost sheets,
develop samples as tech documents,
and deal with costs with customer
what do you do after that? Oh, if the buyer agrees, I will confirm
the order. But if the buyer disagrees, I
will rework the cost sheet.
Thanks for all the information No problem.

Unit2:
Conversation 1:
 A B
Nice to meet you. My name is D. I’m a Nice to meet you. I’m Jennie. I’m a
production manager from Esquel in production supervisor. Let me show
Vietnam. you around my factory.
Ok, that’s great! How is the lighting Well, the lighting is good. We have
condition here? both natural light and artificial light to
ensure not affecting the worker’s
eyesight.
Oh, it’s a little bit different from The personal working space is quite
garment factories in Vietnam. We good. Workers have leg space for easy
usually only use artificial light. movement and reasonable working
So, how about the personal working space among workers. What about your
space? place?
Well, our factory also has a pretty good Oh, I see. Look, our table size is also
working space for workers. Besides, very suitable. It has enough width to
our workers work quite comfortably put all materials and tools.
to each other.
Ok, I got it. Our factory, too. Oh, we It’s a shortcoming of us. Our factory
provide each worker a small box for does not provide small boxes for
tools, supplies and accessories and it workers.
within their easy reach.
In your factory, are the small boxes
provided?
Oh, really? I think it is necessary and Ok, we will consider. And about the
you should provide it for workers. posture, I think it’s not good because I
see that workers not always keep their
back straight. The chairs are not in
correct seat heights and don’t have
backrests and footrests particularly for
seated workers.
Yeah, I understand. I think it’s a Yes, I think so, too. It’s great to know
common problem for the garment about the working conditions of your
factory that we need to find ways to garment factory.
fix.
Me, too. Thanks for all your
information.
Conversation 2:

A B
Good afternoon. I’m a supervisor of Good afternoon, sir. I am a sewing
this garment factory. machine operator.
I see you are uncomfortable. What's I’m having a backache. I’m sorry to
wrong with your health? have to say this but the chair is too
high. I have to bend my back all day.
Oh, don't you feel comfortable sitting That’s right. Honestly, I feel
at this work table? uncomfortable because not only high
chair but also too little leg space. My
legs are not comfortable as well.
I see your problem. So, do you have I would strongly recommend the
any thoughts on how we could factory provide footrests under the
proceed? table, so I can rest my legs on it
whenever I feel like stretching my legs.
That’s a good idea. I also need to talk Ok. Many of my co-workers complain
to other workers to see if this happens about the same problem with me.
to them?
Ok, I will talk to the manager about No problem. Thanks for your caring. I
your problem. Thank you for your hope to hear good news.
opinion.
Goodbye. See you later See you later.
Conversation 3:

Situation 1: Workers find it hard to concentrate while working

A B
Good afternoon. I’m a supervisor of Good afternoon, sir. I am a sewing
this garment factory. machine operator.
You don't seem to focus. What's wrong Honestly, I find it hard to concentrate
with you? while working.
Oh, what is the problem with your I can’t keep perfect attention for a long
attention? time and when attention drops,
mistakes are made.
I see your problem. So, do you have Well, I would strongly recommend
any thoughts on how we could allowing frequent short breaks. Jobs
proceed? which are repetitive or demand close
attention to quality will be done much
more productively. These breaks can
also be an opportunity to move around
and exercise.
That’s a good idea. I also need to talk Well, many of my co-workers
to other workers to see if this happens complain about the same problem with
to them? me.
Ok, I will talk to the manager about No problem. Thanks for your caring. I
your problem. Thank you for your hope to hear good news.
opinion.
Ok. Goodbye. See you later Yeah, See you later.
Situation 2: Worker was waste time looking for materials such as needles or
ribbons

A Hello, I’m a supervisor of a garment factory. Nice to meet you!

B Hi sir, I’m a sewing machine operator. Nice to meet you too!

A what is wrong with you? I see you uncomfortable.

B I have a trouble. I am waste time looking for materials such as needles or

ribbons. That affects my productivity.

A: Not Really! What is the problem with the small boxes?

B: I feel really uncomfortable with the small boxes. It would be better if the small
boxes are not too far away from reach

A: I see your problem. So, do you have any suggestion for this problem?

B: I would strongly recommend that our factory should put materials, tools and
accessories within worker’s easy reach

A: I really agree with you, what do you need to talk to others worker?

B: Many of my co-workers complain about the same problem with me.

A: oh. I will talk to the manager about this problem. Thank you for your opinion

B: no problem. Thanks for your caring. I hope to hear good news

A ok Goodbye

B Goodbye sir

Situation 3: MẤT THỜI GIAN TÌM THÙNG RÁC – trang 27

A: Good afternoon, what's wrong with you?

B: Good afternoon, sir. I can't find my scissors.

A: oh! I think your personal workplace is a bit messy. You should rearrange it a
bit.

B: Yes. I see your point. I have cleaned them many times, but the cleaning process
is quite time consuming because the trash bin is too far away.

A: do you have any suggestion?

B i suggest that we provide a small trash bin for each worker's workplace to save
time movement. Moreover, workers can pay attention to their work and it will be
more efficient.

A: That sounds good. How about other workers?

B: Many of my co-workers complain about the same problem with me.

A: I will talk about this with the manager as soon as I can.

B: Yes, I will. Thank you for the suggestion

A: It's okay. Goodbye

Unit 3:
Conversation 1:

A B
Good afternoon. How are you today? Not bad. Thank you. What about you?
I’m fine. Thanks. We will choose a In my opinion, we should choose a
celebrity to be the face of the new famous model like Thanh Hang or
lingerie line. What do you think Hoang Yen to attract more customers
about that? especially the model’s fans.
I see what you mean but I don’t I’m just not sure that’s worth a try. I
think that would work. How about think many new models are too thin.
choosing a new model to bring in fresh Thanh Hang and Hoang Yen have
feelings like Cao Ngan or Huong Ly? better looks.
I see your point. It might be a good That’s a good point.
idea to invite beauty queens like Huong
Pham, Lan Khue or H’hen Nie who
have healthy body shapes and good
popularity.
Ok. Thanks for your opinion. Good bye Ok. Good bye.
and see you later.
Conversation 2: make a conversation to negotiate the price

A B
So, you have ordered for 1000 pairs of Your price has gone up by 15% over
trainers of model SP89. I’d like to last year. It's difficult for us to make
announce that the price for each pair is any sales!
$25.
I agree that we have increased my price We know the market quite well. Your
by a large margin. But you may notice price is over the market price already.
that the price of polyester has increased PIP Company gives a lower price. I
since last year think $22 per pair is enough
But we provide high quality goods. We Only because we are old partners, we
can assure you that. come to buy your products. If you don't
make any move, we might turn to other
suppliers.
All right, you said we should cut our We really don’t need that many pairs,
price to $22 per pair. Let's meet half to be honest. How about a 5 percent
way, how about $25, but we are old discount for at least 1000 pairs or 22$
partners, I give you 5% off the price if per pair with no discount.
you order at least 1.200 units or more.
Well, we need time to consider. Can OK, I hope to get good news from you.
we discuss another meeting? Good bye.
Good bye and see you soon.
Unit4:

A B
Can I ask you some question? Yes, of course!
Firstly, what is the fabric 1? It is cotton. And what are the fabric 2
and the fabric 3?
The fabric 2 is spandex and the fabric 3 It uses basic seam.
is polyester. How about the seam type?
I understand. Can you tell me about the Ok, the zip length is 15cm and the teeth
zip? width is 1mm. Do you know how many
stiches are there per inch?
It should be 11 stiches per inch. It uses polyester thread. What is the
Following this, what type of thread thread color?
should be used?
Well, thread is black and blue. Do you Hmm, the dress length is 69cm. But I
know how long the dress length is? don’t know the dress width.
That’s not a problem. The dress width Ok I got it. Please tell me about the
is 78cm waist measurement as well
Ok. The waistline is 40 cm. And I Well, it is 50 cm wide.
would like to know about the
measurement of the bust?
I see. Oh, what about the logo label? Let me see, the logo label is City
triangles.
That’s great. Thanks for all your Your welcome.
information.

Conversation 2: discuss the sample

A B
Good morning B. I’m a designer of the Nice to meet you, A. I’m a pattern
Design Development maker. Is there anything that I can
help?
Oh, I just come to check if you have Well, I have done the garment. Here it
finished the prototype. is. What do you think about this?
Let me see. It seems that the color of Hmm. Ok, I got it. That is my fault.
the fabric is different from the spec I've used red for prototype instead of
sheet. coral as the require of the spec sheet. I
will work with the supplier to place a
new order.
That’s ok. Well, besides, I think that Oh, I understand. I’ll correct the spec
the sleeve should be longer to fall 3 sheet and let the sleeve down by 3
inches below the waist. inches. And I think that the button
spacing should be narrower.
Hmm, I don’t think that a good idea, Yes, maybe you’re right. I’ll note down
but we can add another button. on the spec sheet. Thanks for all your
opinion.
No problem.

Unit 5:
Conversation 1:

Problem: broken bone

Causes: lifting heavy rolls from a platform

Solution: getting medical treatment at company’s health care center

A B
‘ Good afternoon, sir. This could be the
, result of lifting heavy rolls from a
platform. The worker has raised rolls
too heavy with an incorrect posture so
the rolls have fallen into his feet and
leads to a fracture.
It's terrible. How is he now? He was first aid as soon as he was
injured and was taken to the hospital
for treatment. Currently, his health was
better.
That problem surely effects on our I think one solution to this problem
productivity and the safety of workers. could be getting medical treatment at
So which solution works best for this company’s health care center. We can
problem? We need more attention to take timely treatment for accident
accidents that can occur during workers to avoid wounds more serious.
production and respond to them It would be an effective way of dealing
promptly. with this problem right now.
That’s ok. Do it right now and please Well, in my opinion, we need to
make sure company’s health care provide more forklifts and trolleys for
center will work well. But I think we production factory to avoid similar
should have long-term solution to solve accidents.
this problem. Do you have any
suggestion?
That’s a great idea. I will consider it. It’s my pleasure.
Thank you for your opinion.
CARD1 (nhiều máy may bị hỏng): Problem: Many defective machines

M: Good morning. How was the production yesterday?

W: Good moring sir. This could be the result of lacking of sewing machines
because the number of defective machines is too large

M: That is very detrimental to the company’s productivity. What casuse?

W: Because of unskilled operators, the number of sewing machine were all new,
they have not been trained in how to use them

M: The problem surely affects on our productivity. You should immedately call a
technical staff right. Do have some long-term solution?

W: I have some long-term solution like that we should make a train book, train
operators how to fix simple problem. Then provide regular maintenance.

M That’s great. Do it right now and make sure the goods will be delivered on time
to the customer.

W yes, sir

Conversation 2: talking about the apparel industry in VN and India

A B
Nice to meet you. I’m a foreign As an analyst of fashion industry in
businessman and I want to invest in Vietnam, I will inform to you as much
Vietnam fashion market. Can I ask you as possible.
some questions to know more about the
apparel industry in VN?
That’s great. Can you tell me how Oh, there are 6000.
many textile and garment
manufacturing firms in VN?
I got it. What about the textiles and Well, according to survey data, textiles
apparel sector in VN? and apparel sector in VN contributes
10% to the country’s manufacturing
production. It also has share of 11,5%
of the country’s total exports in 2016.
 The contribution to VN’s GDP of
textiles and apparel sector is 5% and
the number of employees is 2.5 million
people.
Yeah, I see. What are the advantages of Let me see. VN has environmental
VN? advantages, stable political
environment and it also has availability
of quality labor force.
There are so many advantages. But are Well, textiles and apparel sector in VN
there any key challenges? still highly depend on import for
machinery equipment, raw material,
and accessories.
Oh, I understand. What do you think In my opinion, the production capacity
about the growth predictions for the will increase from 12% in 2016 to 14%
Vietnamese apparel industry? in 2020 and the export potential will
rise by 15% from 2016 to 2020.
Ok. Now I know more about the You’re welcome.
apparel industry in VN. Thanks for
your great information.

Conversation 3: talking about the key importing countries of Vietnam’s textile.

A B
Hi, how is it going today? I’m quite well, thank you. What about
you?
I’m fine, thanks. Can I ask you some Yes, of course.
questions about the key importing
countries of Vietnam’s textile?
How many percent did China China contributed 43% to the total
contribute to the total textile import of textile import of VN’s textile.
Vietnam’s apparel in 2015?
Ok, I got it. What about USA? Well, USA had share of 6% of the total
textile import.
Yeah, I understand. How many percent According to survey data, others
did others account for of the total accounted for 17% of the total textile
textile import? import.
That ok. And the last question. What Well, it is Rep of Korea with 16%.
country contributed 16% to the total
textile import?
Ok. That's all I want to know. Thank You’re welcome.
you for your great information.

Conversation 4: talking about the key exporting countries of Vietnam’s textile.

A B
Hi, how is it going today? I’m quite well, thank you. What about
you?
I’m fine, thanks. Can I ask you some Yes, of course.
questions about the key exporting
countries of Vietnam’s apparel?
What country contributed 51% to the Oh, it’s USA with 51%.
total apparel exports of Vietnam in
2015?
Ok, I got it. What country had share of Well, Japan had share of 12% of the
12% of the total apparel exports? total apparel exports.
Yeah, I understand. Can you tell me According to survey data, Rep of
how many percent Rep of Korea Korea accounted for 10% of the total
account for of the total apparel apparel exports.
exports?
That ok. And the last question. What Let me see. Germany contributed 3%
about Germany? to the total apparel exports.
Ok. That's all I want to know. Thank You’re welcome.
you for your great information.

Unit 6:
Conversation 1: make a conversation to give advice on writing a CV

A B
Nice to meet you. How is it going Not bad. Thank you. What about you?
today?
Yeah, I’m fine. Thanks. I’m a fresh Well, I have recruited lots of people, so
graduate student. I want to apply for I think that I can give you some
designer position at Garco 10 company experience.
but I don’t know how to write a CV.
Can you give me some advice?
That’s great. What about the length of Oh, it’s no more than two A4 pages.
the CV
Ok, I got it. I wonder if it’s necessary As I see, you don’t have to mention
to mention marital status in personal because it’s private information and not
details section? important.
I agree with you. There’s one more Let me see. To make your CV look
thing. I don’t have much experience more professional, you should have a
and I don’t know how to make my CV degree like bachelor’s degree in which
look more professional. you learn about fashion design. You
also need some certificate like TOEIC
certificate and IT certificate. It
important for you to include your
internship experience.
That’s great. Can you give me some Of course. In my opinion, there are 5
tips to prepare for the interview? important tips to prepare for the
interview include: be well rested, dress
for the job, clear up your online
presence, figure out where are you
going and practice interview question
and tailor your answer.
That advice is really helpful. Thank No problem. Good luck for your job
you so much. application.