(Ebook PDF) Leadership and Nursing Care Management 6Th Edition
(Ebook PDF) Leadership and Nursing Care Management 6Th Edition
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changes in research methods, professional practices, or medical
treatment may become necessary.
Practitioners and researchers must always rely on their own
experience and knowledge in evaluating and using any
information, methods, compounds, or experiments described
herein. In using such information or methods they should be
mindful of their own safety and the safety of others, including
parties for whom they have a professional responsibility.
With respect to any drug or pharmaceutical products identified,
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provided (i) on procedures featured or (ii) by the manufacturer of
each product to be administered, to verify the recommended dose
or formula, the method and duration of administration, and
contraindications. It is the responsibility of practitioners, relying on
their own experience and knowledge of their patients, to make
diagnoses, to determine dosages and the best treatment for each
individual patient, and to take all appropriate safety precautions.
To the fullest extent of the law, neither the Publisher nor the
authors, contributors, or editors, assume any liability for any injury
and/or damage to persons or property as a matter of products
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any methods, products, instructions, or ideas contained in the
material herein.
Printed in China
8
Last digit is the print number: 9 8 7 6 5 4 3 2 1
9
Contributors
Jennifer Bellot, PhD, RN, MHSA, CNE, Associate Professor and
Director, DNP Program, Jefferson College of Nursing, Thomas
Jefferson University, Philadelphia, Pennsylvania
10
Sandra Hobart Burry Chair in Nursing Advocacy and Leadership,
Children’s Mercy Hospital, Kansas City, Missouri
11
Gregory O. Ginn, BA, MEd, MBA, PhD, Adjunct Assistant
Professor, Embry-Riddle Aeronautical University–Worldwide,
Daytona Beach, Florida
12
Association Chair in Nursing Research, Scientist, Keenan
Research Centre of the Li Ka Shing Knowledge
Institute, Associate Professor, Lawrence Bloomberg Faculty of
Nursing and Institute of Health Policy Management and
Evaluation, University of Toronto, Toronto, Ontario, Canada
13
Nathan Neis, DNP, CPNP-AC, Nurse Practitioner, PICU/CICU
at Children’s Hospital of Wisconsin, Milwaukee, Wisconsin
Linda B. Talley, MS, BSN, RN, NE-BC, Vice President and Chief
Nursing Officer, Children’s National Health System, Washington,
DC
14
Services, Children’s National Health System, Washington, DC
15
Reviewers
Karen E. Alexander, PhD, RN, CNOR, Director, RN-BSN, and
Assistant Professor, Department of Clinical Health and Applied
Sciences—Nursing, University of Houston Clear Lake, Houston,
Texas
Barbara B. Blozen, EdD, MA, RN, BC, CNL, Associate Professor,
Department of Nursing, New Jersey City University, Jersey City,
New Jersey
Lori Jo Bork, PhD, RN, MS, BSN, CCRN, Professor of Nursing,
Department of Nursing, Dakota Wesleyan University, Mitchell,
South Dakota
Karen Brown-Fackler, RN, EdD, NEA-BC, CNL, CNE, Associate
Professor of Nursing, Department of Nursing, Saginaw Valley State
University, University Center, Michigan
Beverly Waller Dabney, PhD, RN, CCM, Associate Professor of
Nursing, Department of Nursing, Southwestern Adventist
University, Keene, Texas
Rebecca M. Davidson, PhD, MSN, RN, Instructor of Nursing,
Caylor School of Nursing, Lincoln Memorial University, Knoxville,
Tennessee
Richard C. Meeks, DNP, RN, COI, Assistant Professor, School of
Nursing, Middle Tennessee State University, Murfreesboro,
Tennessee
Barbara J. Pinekenstein, DNP, RN-BC, CPHIMS, Clinical
Professor, Richard E. Sinaiko Professor in Health Care Leadership,
University of Wisconsin, Madison, Madison, Wisconsin
16
Darlene M. Rogers, MSN, BS, RN-BC, Clinical Instructor, Georgia
Baptist College of Nursing, Mercer University, Atlanta, Georgia
17
Preface
Strong leadership and care management are imperatives for
nursing. Highlighted by a series of reports from the prestigious
Institute of Medicine (IOM; now called the National Academies of
Sciences, Engineering, and Medicine, Health and Medicine
Division)—most recently The Future of Nursing: Leading Change,
Advancing Health—it is clear that nurses matter to health care
delivery systems. Yet the United States is in the midst of a
continuing and projected nurse shortage. Strong nurse leaders and
managers are important for clients (and their safety), delivery
systems (and their viability), and payers (and their solvency).
Pressures remain to balance cost and quality considerations in a
complex, chaotic, and turbulent health care environment.
Although society’s need for excellent nursing care remains the
nurse’s constant underlying reason for existence, nursing is in
reality much more than that. Because nurses offer cost-effective
expertise in solving problems related to the coordination and
delivery of health care to individuals and populations in society,
they have become a crucial linchpin in health care delivery and are
highly valued. Nurses are well prepared to lead clinical change
strategies and effectively manage the coordination and integration
of interdisciplinary teams, population needs, and systems of care
across the continuum. This has been especially important following
implementation of the 2010 Patient Protection and Affordable Care
Act (ACA), and nurses are needed to address care coordination and
integration across the health care delivery system.
It can be argued that nursing is a unique profession in which the
primary focus is caring—giving and managing the care that clients
need. Thus nurses are both health care providers and health care
18
coordinators; that is, they have both clinical and managerial role
components. Beginning with the first edition of Leadership &
Nursing Care Management, it has been this text’s philosophy that
these two components can be discussed separately but in fact
overlap. Because all nurses are involved in coordinating client care,
leadership and management principles are a part of the core
competencies they need to function in a complex health care
environment.
The turbulent swirl of change in this country’s health care
industry has become a paradigm shift that has provided both
challenges and opportunities for nursing. Nurses need a stronger
background in nursing leadership and care management to be
prepared for contemporary and future nursing practice. As nurses
mature in advanced practice roles and as the health care delivery
system restructures, nurses will become increasingly pivotal to cost-
effective health care delivery. Research is bearing this out.
Leadership and management are crucial skills and abilities for
complex and integrated community and regional networks that
employ and deploy nurses to provide health care services to clients
and communities.
Today’s nurses are expected to be able to lead and manage care
across the health care continuum—a radically different approach to
nursing from what has been the norm for hospital staff nursing
practice. In all settings, including both nurse-run and
interdisciplinary clinics, nursing leadership and management are
complementary skills that add value to solid clinical care and
patient- and client-oriented practice. Thus there is an urgent need to
advance nurses’ knowledge and skills in leadership and
management. In addition, nurses who are expected to make and
implement day-to-day management decisions need to know how
these precepts can be practically applied to the organization and
delivery of nursing care in a way that conserves scarce resources,
reduces costs, and maintains or improves quality of care. This is the
emphasis on adding value, innovation, and prevention
interventions.
The primary modality for health care in the United States has
moved away from acute care hospitalization. As prevention,
wellness, and alternative sites for care delivery become more
19
important, nursing’s already rich experiential tradition of practice
in these settings is emerging. This text reflects this contemporary
trend by blending the hospital and nonhospital perspectives with
an eye toward systems leadership and management.
20
experts in the field—both nurses and non-nurses—to enrich and
deepen the presentation of core essential knowledge and skills.
Beginning with the first edition, a hallmark of Leadership & Nursing
Care Management has been its depth of coverage, its
comprehensiveness, and its strong evidence-based foundation. This
sixth edition continues the emphasis on explaining theory in an
easily understandable way to enhance comprehension.
The content of this sixth edition has been reorganized and
refreshed to integrate leadership and care management topics with
the nurse executive leadership competencies of the 2015 American
Organization of Nurse Executives (AONE) while revamping,
refocusing, and synthesizing the content. AONE has identified the
evidence-based core competencies in the field, and the content of
this book has been aligned accordingly to reflect the knowledge
underlying quality management of nursing services. This will help
the reader develop the crucial skills and knowledge needed for core
competencies.
The organizational framework of this book groups the 27
chapters into the following five parts:
Part I: Leadership aligns with the AONE competency category of
the same name and provides an orientation to the basic principles
of both leadership and management. Part I contains chapters on
Leadership and Management Principles, Change and Innovation,
and Organizational Climate and Culture.
Part II: Professionalism aligns with the AONE competency
category of the same name and addresses the nurse’s role and
career development. The reader is prompted to examine the role of
the nurse leader and manager. Part II discusses the content areas of
Managerial Decision Making, Managing Time and Stress, and Legal
and Ethical Issues.
Part III: Communication and Relationship Building aligns with
the AONE competency category of the same name. Part III focuses
on Communication Leadership, Team Building and Working With
Effective Groups, Delegation in Nursing, Power and Conflict, and
Workplace Diversity. These are essential knowledge and skill areas
for nurse leaders and managers as they work with and through
others in care delivery.
Part IV: Knowledge of the Health Care Environment covers the
21
AONE competency category of the same name and features a broad
array of chapters. Part IV encompasses Organizational Structure,
Decentralization and Shared Governance, Strategic Management,
Professional Practice Models, Case and Population Health
Management, Evidence-Based Practice: Strategies for Nursing
Leaders, Quality and Safety, and Measuring and Managing
Outcomes. This discussion highlights the importance of
understanding the health care organizational structures within
which nursing care delivery must operate. This section includes
information on traditional organizational theory, professional
practice models, and the dynamics of decentralized and shared
governance.
Part V: Business Skills aligns with the AONE competency
category on business skills and principles and contains an extensive
grouping of chapters related to Prevention of Workplace Violence;
Confronting the Nursing Shortage; Staffing and Scheduling;
Budgeting, Productivity, and Costing Out Nursing; Performance
Appraisal; Emergency Management and Preparedness; Data
Management and Clinical Informatics; and Marketing. These
chapters discuss the opportunities and challenges for the nurse
leader-manager when dealing with the health care workforce. The
wide range of human resource responsibilities of nurse managers is
reviewed, and resources for further study are provided. The
significant share of scarce organization budgets consumed by the
human resources of an institution makes this area of management a
key challenge that requires intricate skills in leadership and
management. This section examines some of the important factors
that nurse leader-managers must consider in the nursing and health
care environment. Also in this section are chapters that build on
organizational theory and demonstrate the importance of
integrating organizations and systems with the current technology
and theory applications, including data management and
informatics, strategic management, and marketing.
The 27 chapters in this text are organized in a consistent format
that highlights the following features:
• Concept definitions
22
• Leadership and management implications
• Research Notes
Text features
This book contains several interesting and effective aids to readers’
comprehension, critical thinking, and application.
Research notes
These summaries of current research studies are highlighted in
every chapter and introduce the reader to the liveliness and
applicability of the available literature in nursing leadership and
management.
Case studies
Found at the end of each chapter, these vignettes introduce the
reader to the “real world” of nursing leadership and management
and demonstrate the ways in which the chapter concepts operate in
specific situations. These vignettes show the creativity and energy
that characterize expert nurse administrators as they tackle issues in
23
practice.
For instructors
The Evolve Instructor Resources for this book include the
following:
24
Acknowledgments
This book is dedicated to my husband, Bob Huber. He made this
book a reality and was the text and graphics support behind it
through the fifth edition. For his love, caring, and support I am
eternally grateful. To my children, Brad Gardner and Lisa Witte,
and their spouses, Nonalee Gardner and John Witte, for their
enthusiasm and love. I am forever privileged that they are in my
life. I thank them for the gifts of Kathryn Anne Gardner (the
Princess), Anthony James Gardner (A.J.), Logan Thomas Witte, and
Olivia Morgan Witte. I love being Grandma to these wonderful
people. Also special are Chris Huber; Beth Nau and grandchildren
Brandon, Danielle, Creighton, Chloe, and the late Cameron Nau;
and Von and Kirk Danielson and Kory, Ryan, and Sean Danielson.
To my professional colleagues who inspired me and served as
examples of excellence in nursing, I am grateful that you are in my
life. To my nursing students, past and future, my thanks for being a
source of continual intellectual stimulation and challenge. To all of
you who have read and used this book, thank you. It is so very
humbling and heartwarming when you mention this to me as we
intersect on professional pathways. I am glad it is of use to you.
This book’s first two editions evolved under the tender care of
Thomas Eoyang, former editorial manager at W.B. Saunders
Company, whose guidance, support, and caring were invaluable.
To the editors in the Elsevier Nursing Division who worked so hard
to facilitate everything related to the sixth edition, and to the
excellent staff at Elsevier, a sincere thank you.
Diane L. Huber
25
Another random document with
no related content on Scribd:
and to what value, I propose for the intended College.” Upon a
moderate computation, may it please your Grace, I believe its
present annual income, is between four and five hundred pounds
sterling. The house is surrounded with eighteen hundred acres of
land; a plan of which, and likewise of the house itself, I herein
inclose, and humbly present for your Grace’s inspection. The
number of negroes young and old, employed on various parts of
these lands, in sawing timber, raising rice for exportation, and corn
with all other kinds of provision for the family, is about thirty. Besides
these, the College will be immediately possessed of two thousand
acres of land near Altamaha, which were granted me by the
Governor and Council, when I was last at Georgia; and a thousand
acres more, left, as I am informed, by the late reverend and worthy
Mr. Zubberbuler. So that, by laying out only a thousand pounds in
purchasing an additional number of negroes, and allowing another
thousand for repairing the house, and building the two intended
wings, the present annual income may very easily and speedily be
augmented to a thousand pounds per annum. Out of this standing
fund, may be paid the salaries of the Master, professors, tutors, &c.
and also small exhibitions be allowed for some orphan or other poor
students, who may have their tutorage and room-rent gratis, and act
as servitors to those who enter commoners. What these salaries and
exhibitions ought to be, may at a proper season be submitted to your
Grace’s future consideration. At present, I would only further
propose, that the negroe children belonging to the College, shall be
instructed, in their intervals of labour, by one of the poorer students,
as is done now by one of the scholars in the present Orphan-house.
And I do not see why an additional provision may not likewise be
made for educating and maintaining a number of Indian children,
which, I imagine, may easily be procured from the Creeks,
Choctaws, Cherokees, and the other neighbouring nations. Hence
the whole will be a free-gift to the colony of Georgia: a complex
extensive charity be established; and at the same time, not a single
person obliged, by any public act of assembly, to pay an involuntary
forced tax towards the support of a seminary, from which many of
the more distant and poorer Colonist’s children cannot possibly
receive any immediate advantage; and yet the whole Colony, by the
christian and liberal education of a great number of its individuals, be
universally benefited. Thus have I most readily, and I humbly hope,
gratefully complied with your Grace’s desire, which to me is as a
command. I am constrained to trespass on your Grace’s patience,
whilst I congratulate your Grace on the goodness of God, who,
amongst many other signal marks of his peculiar providence, hath
honoured your Grace, in making you an happy instrument of
establishing two Northern-American Colleges; the one at New-York,
and the other at Philadelphia: and if (as I pray may be the case) your
Grace should yet be made further instrumental in establishing a third
College in the yet more southern, but now flourishing colony of
Georgia, I trust it will be an additional gem in the crown, which I
earnestly pray that God, the righteous judge, may give your Grace in
that day. In his great name, I beg leave to subscribe myself, may it
please your Grace,
G. W.
G. W.
The Archbishop to Mr. Whitefield,
G. W.
G. W.
G. W.
G. W.
G. W.
SAVANNAH in GEORGIA.
S. L.
T HIS day personally appeared before us Henry Parker and
William Spencer, bailiffs of Savannah aforesaid, the
Reverend Mr. George Whitefield, and James Habersham,
Merchant of Savannah aforesaid, who, being duly sworn, say, That
the accompts relating to the Orphan-house, now exhibited before us,
of which the above is an abstract, amounting on the debit side
(namely, for collections and subscriptions received) to the sum of
four thousand nine hundred eighty-two pounds twelve shillings and
eight pence, sterling, and on the credit side, (namely, for
disbursements paid) to the sum of five thousand five hundred eleven
pounds seventeen shillings and ninepence farthing, sterling, do, to
the best of their knowledge, contain a just and true account of all the
monies collected by, or given to them, or any other, for the use and
benefit of the said house; and that the disbursements, amounting to
the sum aforesaid, have been faithfully applied to and for the use of
the same. And the Reverend Mr. Whitefield further declareth, that he
hath not converted or applied any part thereof to his own private use
and property, neither hath charged the said house with any of his
travelling, or any other private expences whatsoever.
George Whitefield,
James Habersham.
SAVANNAH in GEORGIA.
William Woodrooffe,
William Ewen,
William Russel.
Dʳ. Cʳ.
l. s. d. l. s. d.
1746, April 16.
To sundries
1746, April 16. By sundry
expended 5511 17 9¼ 4982 12 8
receipts per audit
as per audit
this day
1752, Feb. 25.
2026 13 7½ 1752, Feb. 25. By ditto 1386 8 7½
To ditto
1755, Feb. 19.
1966 18 2 1755, Feb. 19. By ditto 1289 2 3
To ditto
1765, Feb. 9.
3349 15 10 1765, Feb. 9. By ditto 3132 16 0¼
To ditto
10,790 19 6¾
By the Rev. Mr. Whitefield’s
benefactions, being the
sums expended more
than received, as
appears from the several
former audits, now
carefully examined,
viz. Folio 65 — 1169
10 1¼
Ditto 81 — 400
2064 5 10
5 4¾
Ditto 98 — 494
10 4
12,855 5 4¾ 12,855 5 4¾
Georgia ss.
BEFORE me, the Honourable Noble Jones, Esq.
senior, one of the assistant justices for the province
aforesaid, personally appeared the Reverend Mr. George
Whitefield and Thomas Dixon of the province aforesaid, who being
duly sworn, declare that the accompts relating to the Orphan-house,
from folio 82, to folio 98, in this book, amounting on the debit side to
three thousand three hundred and forty-nine pounds fifteen shillings
and ten pence, sterling, and on the credit side to three thousand one
hundred and thirty-two pounds sixteen shillings and one farthing,
sterling, contain, to the best of their knowledge, a just and true
account of all the monies collected by, or given to them, or any other,
for the use or benefit of the said house; and that the disbursements
amounting to the sum aforesaid, have been faithfully applied to and
for the use of the same.
February 9, 1765.
Georgia ss.
B EFORE me, the Honourable Noble Jones, Esq.
senior, personally appeared James Edward Powell
and Grey Elliot, Esqrs. members of his Majesty’s
honourable council for the province aforesaid, who being duly sworn,
declare that they have carefully examined the accompts containing
the receipts and disbursements, for the use of the Orphan-house in
the said province, and that comparing them with the several
vouchers, they find the same not only just and true in every respect,
but kept in such a clear and regular manner, as does honour to the
managers of that house; and that on a careful examination of the
several former audits, it appears that the sum of two thousand and
sixty-four pounds, five shillings and ten pence, has at several times
been given by the Reverend Mr. George Whitefield for the use of the
said house; and that in the whole the sum of twelve thousand eight
hundred fifty-five pounds five shillings and four pence three farthings,
has been laid out for the same house since 7th January, 1738‒9, to
this day:—Also that it doth not appear that any charge has ever been
made by the said Reverend Mr. Whitefield, either for travelling
charges or any other expences whatever, and that no charge of
salary has been made for any person whatever, employed or
concerned in the management of the said house. February 9th,
1765.
Georgia
B EFORE the Honourable Noble Jones, Esq. senior
assistant Justice for the province aforesaid, personally
appeared, the Rev. Mr. George Whitefield and Thomas
Dixon, of the province aforesaid, who being duly sworn, declare that
the accompts relating to the Orphan-house, from folio 101 to folio
109 in this book, amounting, on the debit side, to two thousand five
hundred forty-eight pounds seventeen shillings and one half-penny,
sterling, and on the credit side, to one thousand three hundred
thirteen pounds nineteen shillings and sixpence three farthings,
sterling, contain, to the best of their knowledge, a just and true
account of all the monies collected by, or given to them, or any
others, for the use or benefit of the said house; and that the
disbursements, amounting to the sum aforesaid, have been faithfully
applied to and for the use of the same.
George Whitefield,
Thomas Dixon.
February 2, 1770.
N. Jones. Seal.
Georgia.
B EFORE the Honourable Noble Jones, Esq. senior
assistant Justice, &c. personally appeared, James
Edward Powell and Grey Elliot, Esquires, members of his
Majesty’s council for the province aforesaid, who being duly sworn,
declare that they have carefully inspected and examined the
accompts, containing the receipts and disbursements, for the use of
the Orphan-house in the said province. And find the sums expended
for the use of the same, from the 9th February 1765, to this day,
amount to two thousand five hundred forty-eight pounds seventeen
shillings and one half-penny, sterling; and the sums received, to one
thousand three hundred thirteen pounds nineteen shillings and
sixpence three farthings, sterling; and that the whole of the sums
expended on account of the institution, amount to fifteen thousand
four hundred and four pounds two shillings and five-pence farthing,
sterling, and the whole receipts, to the sum of twelve thousand one
hundred four pounds nineteen shillings and one penny half-penny,
sterling; and the benefactions of the Rev. Mr. George Whitefield
thereunto, have, at different times, amounted to the sum of three
thousand two hundred ninety-nine pounds three shillings and three-
pence three farthings, sterling, as clearly appears by a general
account thereof stated by us. And that in this our last, as well as
each preceding audit, no charge whatever has been made by the
Rev. Mr. Whitefield, either for travelling charges or otherwise, nor
any other charge for the salary of any person whatever, employed or
concerned in the management of the said Orphan-house; and that
clear and distinct vouchers for the whole amount of the sums
expended, have been laid before us, except for four articles,
amounting together to forty pounds one shilling and one penny,
being monies expended and paid by the said Mr. Whitefield on
several occasions, the particulars of which were laid before us, but
no receipt had been by him taken for the same.
February 2, 1770.
N. Jones. Seal.
Schedule of all the Lands possessed by, and belonging to the late
Reverend George Whitefield, in Georgia.
1319 acres.
These lands are granted in trust to the deceased, for the use of
the Orphan-house, and adjoin each other: the grants are dated 13th
of April, 1761.
Whites.
Managers
and 9
carpenters
Boys 15
Girl 1
Negroes.
Of which 16 are young, and fit for any labor; 7 are old, but
Men 24
capable of some service, and 1 so old as to be useless.
8 of these are capable of the usual labor, 2 are old and assist
Women 11 in the business of the house, and 1 almost incapable of
any service.
Of whom, those that are capable are employed about
Children 15 something useful, as far as their strength and abilities will
permit.
75