Manual Oracle OTC Process
Vita-Mix Corporation
Document Information
Process: Manual Oracle EBS Order to Cash Process
Author: T. Bush
Reference Documents:
Document History
Date By Action Pages
04-APR-2018 T. Bush Converted working document by P. Miller to
standard process guide format
TABLE OF CONTENTS
Topic Page
Overview........................................................................................................................................ 1
1. Task 01 – Create Sales Order............................................................................................3
2. Task 02 – <<Insert Task Name>>.......................................................................................4
Appendix A - Icons and Messages.............................................................................................. 5
Page i
Overview
This document provides the information necessary to complete an end-to-end test of the Vitamix Order
to Cash process in Oracle EBS.
A summary of the process tasks is provided below:
Task 01 – Create Sales Order
Task 02 – Book Sales Order and Verify Tax Calculations
Task 03 – Release Sales Order
Task 04 – Pick/Pack/Ship Sales Order
Task 05 – Workflow Background Process
Task 06 – Create A/R Customer Invoice
Task 07 – Create A/R Intercompany Invoice
Task 08 – Create A/P Intercompany Invoice
Task 09 – Validate A/P Intercompany Invoice
Task 10 – Create Accounting
Task 11 – Receipt/Remit and Funds Capture
The following diagram depicts the high-level process steps for the Vitamix OTC process:
In case of order directly
entered in Oracle
Authorization is done via Start
Hosted Payment Page called Oracle order Entry Digital Shipper
from New Credit Card Entry
form in EBS
Order is Booked Ship Confirm
Web Orders
are created
in Booked Status
Web Data
Book Pick Pack Ship Interface
Orders Interfaced
to AR
Credit card Payment is
Authorized by a call to
the Hosted Payment
Page from the
eCommerce site Auto
Invoice Request Set
Receipt
Auto Remittance Auto Receipt Master
End Funds Capture Available for Remittance Receipt Invoice
Master Program Program
Funds Capture
Invoice is completed
in Oracle at this step
Page 2
1. Task 01 – Create Sales Order
Navigation: [Order Management] > Orders, Returns > Order Organizer
When using the Order Management Super User responsibility, be aware that the operating unit
defaults to VM US Sales OU. Be sure to switch to the PROJECT folder view in order to
view/change the operating unit.
Page 3
When copying an order (Actions > Copy), uncheck the ‘Existing Holds’ and ‘Payments’ checkboxes
on the Copy Header tab.
On the Line Items tab, check items, quantities, and inventory availability
If the order has large quantities, edit the line items for a quantity of 1. This is to avoid
running out of inventory when shipping items and it also makes it easier to ship serialized
items (fewer serial numbers to enter). It is also not necessary to have a lot of different
items on an individual order.
Page 4
2. Task 02 – <<Insert Task Name>>
A customer can be attached to a CCG via the Customer Table.
Navigation: Accounts Receivable > Customers
On the Sales Order tab the CCG is available for selection from within the ‘Commission Customer
Group’ field.
Cautionary message. These messages convey cautionary information regarding the tasks or
activities.
Page 5
Appendix A - Icons and Messages
This section depicts the icons and message boxes that can be used within the document for emphasis.
Cautionary message. These messages convey cautionary information regarding the tasks or
activities.
Informational message. These messages convey additional information regarding the tasks
or activities.
Critical message. These messages convey important information regarding the tasks or
activities.
Navigation: Accounts Receivable > Setup > Commission > Item Group
Page 6
