JOB DESCRIPTION
JOB TITLE: Warehouse Manager
DIVISION: Facilities
REPORTING TO: Divisional Manager
Summary:
The Warehouse Manager is responsible for the efficient and effective management of the
Corporation’s warehouse. The incumbent is required to develop and implement inventory systems,
policies and procedures in alignment with the corporation’s strategic objectives.
In addition, the incumbent is required to supervise the human resources of the warehouse to
encourage optimal efficiency of its operations.
Education, Knowledge and Experience
Bachelor’s Degree in Business Management, Supply Chain Management or a related
discipline from an accredited academic institution
Diploma in Inventory Management, Logistics/Supply Chain Management, Warehouse
Management or a related discipline from an accredited academic institution
Possession of a valid Forklift drivers licenses
Working knowledge of OSHA will be an asset
Strong working knowledge of warehousing systems and related processes.
Strong proficiency in the use of Microsoft Office Tools and software relevant to the job
function
Strong knowledge of inventory or supply chain management
Minimum of three (3) year supervisory experience
Minimum of six (6) years’ working experience in a warehouse environment or similar
position and four (4) years in a supervisory capacity
OR
Equivalent combination of Qualification, Training and Experience
Job Description - Warehouse Manager
Key Duties and Responsibilities
Human Resource Responsibility
Supervises, trains and motivates staff engaged in warehouse activities
Monitors time and attendance of warehouse staff
Evaluates employee performance and prepares the requisite performance appraisals
Develops work schedule for staff assigned to the warehouse.
Warehouse/Inventory Management
Manages and directs the all work activities for the warehouse to ensure that
goods/materials are accurately labelled, tagged and stored in the designated areas.
Develops and implements operational policies and procedures for warehouse operations
Develops and implements inventory systems for the warehouse to efficiently and effectively
store and track inventory
Guides staff in the packaging of inventory to ensure it is stored in compliance with OSHA
requirements
Inspects all operations in the warehouse to ensure compliance with policies and procedures
Develops processes for the picking, packaging and distribution of warehouse items
Ensures that records are filed in accordance with UDeCOTT’s records management policy
and procedures
Liaises with the Divisional Manager, Facilities regarding matters/issues at the warehouse
Ensures staff adheres to all safety protocols in the warehouse
Conducts facility walk -throughs to verify cleanliness of the environment
Manages and maintains accurate records of all inventory in the warehouse in accordance
with inventory management system.
Monitors, reviews and collates bin cards to ensure accuracy of information
Identifies, quantifies and values inventory stored in the warehouse
Ensures that inventory is accurately packaged for distribution to customers as required
Recommends new processes that will assist in the efficient and effective operations of the
warehouse
Directs and coordinates the activities in relation to Company Auctions
Inspects equipment used in the warehouse for defects and oversees general maintenance as
needed.
Prepares and submits monthly reports on the status of activities at warehouse.
Performs any other related duties as necessary.
Dimensions and Scope of Role
Operates within the Policies and Procedures of the Corporation
Operates within Scope and limits of authority
High degree of accuracy in preparing reports
High degree of confidentiality
Ability to function as part of a team
Good interpersonal skills
Excellent communication skills
Job Description - Warehouse Manager
Key Behavioural Competencies
Customer Focus: Has a strong understanding of the ‘gold’ standards service requirements and the
significance to the success of the business; Demonstrates a willingness to respond promptly to
internal and external needs.
Team Player: Performs role assigned in the interest of the team’s success as against individual
concerns; Conveys appreciation to other team members and allows others freedom to contribute
in group projects.
Communication: Communicates in a logical and organized manner; communicates well with all
levels within the organization
Problem Solving Is able to analyse data, and suggest solutions to problems to allow for efficiency
and quality improvements within the work unit
Integrity: Displays honesty, and credibility in relationships and work situations, consistent with
the Corporation’s values and principles e.g. sets good example, ethical conduct
Leadership: Ability to convince, influence, motivate and enable others to contribute to the
efficiency, and success of the of the overall business strategy, culture and core values of the
Corporation
People Development: Ability to manage key relationships and respond promptly to internal and
external needs. Is able to create an environment that enables action on the part of employees
towards the fulfilment of organizational and individual goals.
Change Agent: Manage the transformation process, using innovation and creativity as the catalyst
for ‘mind-set’ change, and changes in attitude and standards of behavior for the optimal benefit of
our communities
Governance/ Compliance: Demonstrates and behaves in accordance with the principles of
transparency and accountability following the rule of law, state and organizational policies and
procedures.
Risk Management: Has a sound knowledge of risk management principles and framework with a
proactive approach to ensure compliance with national and Corporation guidelines to mitigate risk.
Job Description - Warehouse Manager
