Washer-Extractor

Troubleshooting
Cabinet Hardmount
Refer to Page 8 for Model Numbers

CHM1772C

Part No. F8343001ENR4

[Link] December 2016
 Table of Safety Information..............................................................................
Explanation of Safety Messages ..........................................................
3
3

Contents General Safety Precautions ..................................................................

Important Safety Instructions ..............................................................
3
4
Safety Decals ....................................................................................... 6
Operator Safety .................................................................................... 6
Introduction......................................................................................... 7
Customer Service ................................................................................. 7
Serial Plate Location ............................................................................ 7
Model Identification ............................................................................ 8
Theory of Operation ........................................................................... 10
Starting the Machine ............................................................................ 10
Fill ........................................................................................................ 10
Supply .................................................................................................. 10
Wash .................................................................................................... 10
Drain .................................................................................................... 10
Extract .................................................................................................. 10
Troubleshooting .................................................................................. 11
2 Speed Models.................................................................................... 12
1. No Extract ...................................................................................... 12
Design 1 Only ...................................................................................... 14
1. No Extract (F-speed Models)......................................................... 14
2. No Rotation without Drive Fault (80 Pound Models Only) .......... 16
3. No Rotation with Drive Fault (80 Pound Models Only)................ 17
4. No Basket Rotation (F-Speed Models) .......................................... 18
Design 1, 2 and 3 ................................................................................. 19
1. No External Supplies ..................................................................... 19
2. Machine Does Not Start When Control Reads “Press Start”......... 21
3. “dOOr” Displayed at Startup or When Vend Satisfied.................. 23
4. Door Does Not Lock at Startup ..................................................... 25
5. No Display ..................................................................................... 27
6. Machine Does Not Fill with Water................................................ 31
7. Abnormal Operation ...................................................................... 33
8. Door Fails to Unlock at End of the Cycle...................................... 35
9. Excessive Cycle Time.................................................................... 37
[Link] Outputs..................................................................................... 38
[Link] Vibration and/or Noise During Spin............................. 41
[Link] Powers Up in Factory Test Mode ................................... 43
[Link] Fills at Wrong Temperature............................................ 47
[Link] Error (Machines with Auxillary Heat Only) ......................... 49
[Link]’t Access Programming ........................................................... 50

© Copyright 2016, Alliance Laundry Systems LLC

All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any
means without the expressed written consent of the publisher.

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 1

 Design 2 and 3 only ............................................................................. 52
1. “Ed01” SP1 Communication Error................................................ 52
2. “Ed02” DC BUS Error................................................................... 58
3. “Ed03” Tachometer Error .............................................................. 60
4. “Ed04” Locked Rotor Error ........................................................... 62
5. “Ed05” IGBT Overcurrent Error ................................................... 64
6. “Ed06” Thermal Error.................................................................... 66
7. “Ed07” Invalid Parameter Error..................................................... 67
8. “Ed08” Max Overcurrent Error ..................................................... 68
9. “Ed09” Current Sensor Error ......................................................... 70

2 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Safety Information
Explanation of Safety Messages General Safety Precautions
Throughout this manual and on machine decals, you In the interest of safety, some general precautions
will find precautionary statements (“DANGER,” relating to the operation of this machine follow.
“WARNING,” and “CAUTION”) followed by specific
instructions. These precautions are intended for the
personal safety of the operator, user, servicer, and WARNING
those maintaining the machine.
• Failure to install, maintain and/or
operate this product according to the
DANGER manufacturer’s instructions may result
in conditions which can produce
Danger indicates the presence of a hazard serious injury, death and/or property
that will cause severe personal injury, damage.
death or substantial property damage if • Do not repair or replace any part of the
the danger is ignored. product or attempt any servicing unless
specifically recommended or published
in this Service Manual and unless you
WARNING understand and have the skills to carry
out the servicing.
Warning indicates the presence of a • Whenever ground wires are removed
hazard that can cause severe personal during servicing, these ground wires
injury, death or substantial property must be reconnected to ensure that the
damage if the warning is ignored. product is properly grounded and to
reduce the risk of fire, electric shock,
serious injury or death.
CAUTION
W006R2

Caution indicates the presence of a

hazard that will or can cause minor WARNING
personal injury or property damage if the
To reduce the risk of electric shock, fire,
caution is ignored.
explosion, serious injury or death:
• Disconnect electric power to the
Additional precautionary statements (“IMPORTANT” washer-extractor before servicing.
and “NOTE”) are followed by specific instructions. • Never start the washer-extractor with
any guards/panels removed.
IMPORTANT: The word “IMPORTANT” is used • Whenever ground wires are removed
to inform the reader of specific procedures where during servicing, these ground wires
minor machine damage will occur if the procedure must be reconnected to ensure that the
is not followed. washer-extractor is properly grounded.
W460
NOTE: The word “NOTE” is used to communicate
installation, operation, maintenance or servicing
information that is important but not hazard WARNING
related.
Repairs that are made to your products
by unqualified persons can result in
hazards due to improper assembly or
adjustments subjecting you, or the
inexperienced person making such
repairs, to the risk of serious injury,
electrical shock, or death.
W007

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 3

Safety Information

6. Do not allow children to play on or in a washer.

WARNING Close supervision of children is necessary when
the washer is used near children.
If you or an unqualified person perform 7. Before the washer is removed from service or
service on your product, you must discarded, remove the door to the washing
assume the responsibility for any compartment.
personal injury or property damage
which may result. The manufacturer will 8. Do not reach into the washer if the wash drum is
not be responsible for any injury or moving.
property damage arising from improper 9. Do not install or store the washer where it will be
service and/or service procedures. exposed to water and/or weather.
W008

Always contact your dealer, distributor, service agent 10. Do not tamper with the controls.
or the manufacturer about any problems or conditions 11. Do not repair or replace any part of the washer or
you do not understand. attempt any servicing unless specifically
recommended in the user-maintenance
Important Safety Instructions instructions or in published user-repair
instructions that the user understands and has the
skills to carry out.
WARNING 12. To reduce the risk of an electrical shock or fire,
To reduce the risk of fire, electric shock, DO NOT use an extension cord or an adapter to
serious injury or death to persons when connect the washer to an electrical power source.
using your washer, follow these basic 13. Use the washer only for its intended purpose,
precautions: washing clothes.
W023
14. Never wash machine parts or automotive parts in
1. Read all instructions before using the washer. the machine. This could result in serious damage
2. Refer to the GROUNDING INSTRUCTIONS in to the basket.
the INSTALLATION manual (supplied with your 15. ALWAYS disconnect the washer from its
washer) for the proper grounding of the washer. electrical supply before attempting any service.
3. Do not wash textiles that have been previously 16. Install the washer according to the
cleaned in, washed in, soaked in or spotted with INSTALLATION INSTRUCTIONS. All
gasoline, kerosene, waxes, cooking oils, dry- connections for water, drain, electrical power and
cleaning solvents or other flammable or grounding must comply with local codes and,
explosive substances. They give off vapors that when required, be made by licensed personnel.
could ignite or explode.
17. To reduce the risk of fire, textiles which have
4. Do not add gasoline, dry-cleaning solvents or traces of any flammable substances such as
other flammable or explosive substances to the vegetable oil, cooking oil, machine oil,
wash water. These substances give off vapors that flammable chemicals, thinner, etc. or anything
could ignite or explode. containing wax or chemicals such as in mops or
5. Under certain conditions, hydrogen gas may be cleaning cloths, must not be put into the washer.
produced in a hot water system that has not been These flammable substances may cause the
used for two weeks or more. HYDROGEN GAS fabric to ignite.
IS EXPLOSIVE. If the hot water system has not 18. Do not use fabric softeners or products to
been used for such a period, before using a eliminate static unless recommended by the
washer, turn on all hot water faucets and let the manufacturer of the fabric softener or product.
water flow from each for several minutes. This
will release any accumulated hydrogen gas. The 19. Keep the washer in good condition. Bumping or
gas is flammable. Do not smoke or use an open dropping the washer can damage its safety
flame during this time. features. If this occurs, have the washer checked
by a qualified service person.

4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Safety Information

20. If the supply cord is damaged, it must be replaced

by a special cord or assembly available from the WARNING
manufacturer or its service agent.
This machine must be installed, adjusted,
21. Be sure that water connections have a shut-off
and serviced by qualified electrical
valve and that fill hose connections are tight.
maintenance personnel familiar with the
CLOSE the shut-off valves at the end of each
construction and operation of this type of
wash day.
machinery. They must also be familiar
22. The loading door MUST BE CLOSED any time with the potential hazards involved.
the washer is to fill, tumble or spin. DO NOT Failure to observe this warning may result
bypass the loading door switch and permit the in personal injury and/or equipment
washer to operate with the loading door open. damage, and may void the warranty.
SW004
23. Always read and follow the manufacturer’s
instructions on packages of laundry and cleaning IMPORTANT: Ensure that the recommended
aids. Heed all warnings and precautions. To clearances for inspection and maintenance
reduce the risk of poisoning or chemical burns, are provided. Never allow the inspection and
keep them out of the reach of children at all times maintenance space to be blocked.
(preferably in a locked cabinet).
24. Always follow the fabric care instructions WARNING
supplied by the textile manufacturer.
25. Never operate the washer with any guards and/or Install the machine on a level floor of
panels removed. sufficient strength. Failure to do so may
result in conditions which can produce
26. DO NOT operate the washer with missing or serious injury, death and/or property
broken parts. damage.
W703
27. DO NOT bypass any safety devices.
28. Failure to install, maintain and/or operate this
washer according to the manufacturer's CAUTION
instructions may result in conditions that can
produce bodily injury and/or property damage. Be careful around the open door,
particularly when loading from a level
NOTE: The WARNING and IMPORTANT below the door. Impact with door edges
SAFETY INSTRUCTIONS appearing in this can cause personal injury.
manual are not meant to cover all possible SW025

conditions and situations that may occur. Common

sense, caution and care must be exercised when
installing, maintaining and operating the washer. WARNING
Any problems or conditions not understood should be Never touch internal or external steam
reported to the dealer, distributor, service agent or the pipes, connections, or components.
manufacturer. These surfaces can be extremely hot and
will cause severe burns. The steam must
be turned off and the pipe, connections,
and components allowed to cool before
the pipe can be touched.
SW014

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 5

Safety Information

Safety Decals If the door lock and interlock are not functioning
properly, call a service technician.
Safety decals appear at crucial locations on the
machine. Failure to maintain legible safety decals 3. Do not attempt to operate the machine if any of
could result in injury to the operator or service the following conditions are present:
technician. a. The door does not remain securely locked
To provide personal safety and keep the machine in during the entire cycle.
proper working order, follow all maintenance and b. Excessively high water level is evident.
safety procedures presented in this manual. If
questions regarding safety arise, contact the c. Machine is not connected to a properly
manufacturer immediately. grounded circuit.

Use manufacturer-authorized spare parts to avoid Do not bypass any safety devices in the machine.
safety hazards.

Operator Safety
WARNING
Never operate the machine with a
WARNING bypassed or disconnected balance
system. Operating the machine with
NEVER insert hands or objects into severe out-of-balance loads could result
basket until it has completely stopped. in personal injury and serious equipment
Doing so could result in serious injury. damage.
SW012 SW039

To ensure the safety of machine operators, the

following maintenance checks must be performed
daily:
1. Prior to operating the machine, verify that all
warning signs are present and legible. Missing or
illegible signs must be replaced immediately.
Make certain that spares are available.
2. Check door interlock before starting operation of
the machine:
a. Attempt to start the machine with the door
open. The machine should not start with the
door open.
b. Close the door without locking it and attempt
to start the machine. The machine should not
start with the door unlocked.
c. Close and lock the door and start a cycle.
Attempt to open the door while the cycle is in
progress. The door should not open.

6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Introduction
Customer Service For technical assistance, contact your local distributor
or call:
Alliance Laundry Systems is not responsible for
personal injury or property damage resulting from Alliance Laundry Systems
improper service. Review all service information (920) 748-3121
before beginning repairs. Ripon, Wisconsin U.S.A.

If literature or replacement parts are required, contact Alliance International

the source from whom the machine was purchased or +32 56 41 20 54
contact Alliance Laundry Systems at (920) 748-3950 Wevelgem, Belgium
for the name of the nearest authorized parts distributor.
Serial Plate Location
When calling or writing about your product, be sure to
mention model and serial numbers. Model and serial
numbers are located on serial plate(s) as shown.

Model No. *CN030GCUOU001

Serial No. 00000000000
Voltage 208 – 240 Hz 60 Phase 3
Number of wires : 3 FLA : amps
3 amps
Circuit Breaker Size :
Max. Load : 40 LB 18.2 KG
Schematic :
Supply Water: 30 - 85 psi, 2 - 5.7 BAR

1
00
OU 3
CU Ph
ase
0G 0 ps
N03 00 60 am
*C 0000 Hz
. 00 FLA
:
de
l No 00 0
Mo 24
8–
. KG
l No
Se
ria
20 : 3 amps18.2 BA
R
ge
wires e : 3 LB 5.7
2-
lta
Vo of
er Siz
mb ker i,
Nu Brea 40 ps
cuit :
Cir Load - 85
Ma
x. tic : 30
ma ter:
Sche ly Wa
pp
Su

CHM3025P

CHM3025P

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 7

Introduction

Model Identification
Information in this manual is applicable to these washers.

HCB040GNF HCN060GD2 HCU060GL2 SCL060GNF SCN100GNF

HCD020GD2 HCN060GE2 HCU060GN2 SCL060GNV SCU020GC2
HCL020GC2 HCN060GN2 HCU060GNF SCL080GNF SCU020GD2
HCL020GD2 HCN060GNF HCU060GNV SCL100GNF SCU020GE2
HCL020GN2 HCN060GNV HCU060GX2 SCN020GC2 SCU020GL2
HCL020GNF HCN060GX2 HCU060GY2 SCN020GD2 SCU020GN2
HCL030GN2 HCN060GY2 HCU080GCF SCN020GE2 SCU020GNF
HCL030GNF HCN080GCF HCU080GDF SCN020GN2 SCU020GNV
HCL040GN2 HCN080GDF HCU080GEF SCN020GNF SCU020GX2
HCL040GNF HCN080GEF HCU080GLF SCN020GX2 SCU020GY2
HCL040GNV HCN080GNF HCU080GNF SCN020GY2 SCU030GC2
HCL060GN2 HCN080GXF HCU080GXF SCN030GC2 SCU030GD2
HCL060GNF HCN080GYF HCU080GYF SCN030GD2 SCU030GE2
HCL060GNV HCN100GNF HCZ020GN2 SCN030GE2 SCU030GL2
HCL060HCF HCU020GC2 HCZ020GNF SCN030GN2 SCU030GN2
HCL080GNF HCU020GD2 HCZ030GN2 SCN030GNF SCU030GNF
HCL100GNF HCU020GE2 HCZ030GNF SCN030GNV SCU030GNV
HCN020GC2 HCU020GL2 ICN020GNF SCN030GX2 SCU030GX2
HCN020GD2 HCU020GN2 ICN030GNF SCN030GY2 SCU030GY2
HCN020GE2 HCU020GNF ICN040GNF SCN040GC2 SCU040GC2
HCN020GN2 HCU020GX2 ICN060GNF SCN040GD2 SCU040GD2
HCN020GNF HCU020GY2 ICN080GNF SCN040GE2 SCU040GE2
HCN020GNV HCU030GC2 ICN100GNF SCN040GN2 SCU040GL2
HCN020GX2 HCU030GD2 SCB040GNF SCN040GNF SCU040GN2
HCN020GY2 HCU030GE2 SCD030GD2 SCN040GNV SCU040GNF
HCN030GC2 HCU030GL2 SCD040GD2 SCN040GX2 SCU040GNV
HCN030GD2 HCU030GN2 SCD060GD2 SCN040GY2 SCU040GX2
HCN030GE2 HCU030GNF SCL020GC2 SCN060GC2 SCU040GY2
HCN030GN2 HCU030GNV SCL020GN2 SCN060GCF SCU060GC2
HCN030GNF HCU030GX2 SCL020GNF SCN060GD2 SCU060GD2
HCN030GNV HCU030GY2 SCL020GNV SCN060GDF SCU060GE2
HCN030GX2 HCU040GC2 SCL030GC2 SCN060GE2 SCU060GL2
HCN030GY2 HCU040GD2 SCL030GCF SCN060GN2 SCU060GN2
HCN040GC2 HCU040GE2 SCL030GN2 SCN060GNF SCU060GNF
HCN040GD2 HCU040GL2 SCL030GNF SCN060GNV SCU060GNV
HCN040GE2 HCU040GN2 SCL030GNV SCN060GX2 SCU060GX2
HCN040GN2 HCU040GNF SCL040GC2 SCN060GY2 SCU060GY2
HCN040GNF HCU040GNV SCL040GCF SCN080GCF SCU080GCF
HCN040GNV HCU040GX2 SCL040GN2 SCN080GDF SCU080GDF
HCN040GX2 HCU040GY2 SCL040GNF SCN080GEF SCU080GEF
HCN040GY2 HCU060GC2 SCL040GNV SCN080GNF SCU080GLF
HCN060GC2 HCU060GD2 SCL060GC2 SCN080GXF SCU080GNF
HCN060GCF HCU060GE2 SCL060GN2 SCN080GYF SCU080GXF
(Continued)

8 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Introduction

(Continued)
SCU080GYF UCL040GN2 UCN030GN2 UCU020GN2 UCU060GNV
SCZ020GN2 UCL040GNF UCN030GNF UCU020GNF UCU080GNF
SCZ020GNF UCL040GNV UCN030GNV UCU020GNV UCZ020GN2
SCZ030GN2 UCL060GN2 UCN040GN2 UCU030GN2 UCZ020GNF
SCZ030GNF UCL060GNF UCN040GNF UCU030GNF UCZ030GN2
UCL020GN2 UCL060GNV UCN040GNV UCU030GNV UCZ030GNF
UCL020GNF UCL080GNF UCN060GN2 UCU040GN2 VCU030GN2
UCL020GNV UCL100GNF UCN060GNF UCU040GNF VCU040GN2
UCL030GN2 UCN020GN2 UCN060GNV UCU040GNV VCU060GN2
UCL030GNF UCN020GNF UCN080GNF UCU060GN2 VCU080GNF
UCL030GNV UCN020GNV UCN100GNF UCU060GNF

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 9

 Theory of Operation
Starting the Machine Drain
The door lock will not allow a cycle to be started until Cabinet Hardmount washer-extractors use a normally
the door has been closed. open gravity-type drain system. No pump is used.
When the drain valve opens, the perforated basket
Fill allows water to drain from it.
The operator selects a cycle and starts the machine. In the event of a power failure, the drain valve will
Water enters the machine through water valves that are open automatically and the machine will drain.
controlled by the microcomputer. As water fills the
basket, a column of air is trapped in a pressure bulb Extract
and hose. The air pressure continues to increase as the
A final high-speed extract step removes water from the
basket fills with water. When the desired water level is
load, which maximizes drying efficiency.
reached, the water level sensor triggers the
microcomputer and the water valves turn off. The door lock system will not allow the door to be
opened until the cycle has finished.
A vacuum breaker installed in the inlet plumbing
prevents the backflow of water.

Supply
The operator can either connect external liquid
supplies to the machine or fill the supply dispenser
with liquid or dry supplies. The supply dispenser's
nozzles flush the compartments with water at the
appropriate times throughout a cycle.

Wash
The basket includes ribs that lift the laundry from the
wash water. The laundry then tumbles back into the
bath.
In 2-speed and variable-speed models, 1 dual-speed
motor drives the basket's shaft with a V-belt.
20-60 pound capacity (Design 1 and 2) and 100 pound
capacity (Design 2) models use 2 bearings that are
held in place by a single cast-iron trunnion that is
bolted to the frame. 80-pound capacity (Design 1) and
125 pound capacity (Design 2) models use a 2 flange-
type bearing that is bolted to the frame.

10 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Troubleshooting
WARNING
To reduce the risk of electrical shock, fire, explosion, serious injury or death:
• Disconnect electrical power to the washer-extractor before servicing it.
• Close the gas shut-off valve to the washer-extractor (when applicable) before servicing it.
• Never start the washer-extractor with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer-extractor is properly grounded.
W461R1

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 11

 2 Speed Models
1. No Extract

No Extract (2 Speed Models)

No
Is there an extract
Add/edit extract step in programming.
step programmed?

Yes

With the spin contactor

Yes
Is the spin contactor pulled in, is there
pulling in? voltage on L1 - L3 and
T1 - T3?

No
No

If voltage is present on If voltage is present on

L1 - L3 but not on L1 - L3 and T1 - T3 on
T1 - T3, replace contactor, check motor
A contactor. and wiring to motor.

Is there 220VAC No
between H5-3 and H5-5? Refer to “No Outputs” flowchart.

Yes

No 1. Verify J16 plug is intact.

Is there 220VAC on 2. Verify that there is continuity through NC contacts
contactor coil? on FWD and REV contactors KM3 and KM4 and
through the thermal protector on motor.
3. Repair/replace contactor coil as necessary.

Yes

Check connectors and overload settings

(refer to No Extract [2 Speed Models]
Schematic) and reset if tripped.
CHM490S

12 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 2 Speed Models

No Extract

CHM508S

NOTE: Refer to the wiring diagram supplied with

your machine.

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 13

 Design 1 Only
1. No Extract (F-speed Models)

No Extract (F-speed Models)

No
Is there an extract
Add/edit extract step in programming.
step programmed?

Yes

Yes
Is there an active
Refer to “No Rotation with Active Fault” flowchart.
fault on the drive?

No

Is the correct voltage

No
present at the drive
Correct voltage at the drive.
terminals R/L1, S/L2
and T/L3?

Yes

Are any of the drive

output LEDs lit (RUN, No Check H13 and J16. Check wiring between AP2 Control
REV, SPD1, SP2 or Logic Board and AP1 Output Board. Repair/replace as
SPD3) on the AP1 necessary.
Output Board?

Yes

Refer to Washer-Extractor AC Adjustable Frequency

Drive Supplement for further test information.
CHM491S
CHM491S

14 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1 Only

No Extract (F-speed Models)

CHM512S
CHM512S

NOTE: Refer to the wiring diagram supplied with

your machine.

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 15

Design 1 Only

2. No Rotation without Drive Fault (80 Pound Models Only)

No Rotation without Drive Fault (*C80 only)

Is there an active fault on the Yes

inverter drive? Refer to Refer to “No Rotation with Drive Fault” flowchart.
Inverter Drive Supplement.

No

Is the belt off the Yes

pulley or is the belt Replace belt.
broken?

No

Yes
Is the motor turning? Check that pulleys are engaged on shafts.

No

Is the correct No
voltage present Trace wires back to source to find where voltage is lost.
at the drive?

Yes

Is the display No Re-check supply voltage at drive - possible dead drive.

active on the NOTE: Contact Alliance Technical Support for further
drive? assistance.

Yes

Is there 24VAC Yes Check H13 on AP1 Output Board and J16 plug. Verify
between H13-8 to direction/speed output LEDs are lit and check control inputs.
H13-1? If problem not solved, refer to Inverter Drive Supplement.

No B

Check for 24VAC at TR2 (control transformer) - J9-1 to J9-4.

CHM487S
CHM487S

16 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1 Only

3. No Rotation with Drive Fault (80 Pound Models Only)

No Rotation with Drive Fault

Is there an active No
Refer to “No Motor Rotation without
fault on the inverter
Drive Fault” flowchart.
drive?

Yes

Power
down and wait
No
two minutes for the drive
to reset and power up. Place machine back in service.
Does the problem
persist?

Yes

Determine what the fault is and act

accordingly. Refer to Inverter Drive
Supplement

CHM475S
CHM475S

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 17

Design 1 Only

4. No Basket Rotation (F-Speed Models)

No Basket Rotation (Fixed-speed Models)

Is the belt(s) No
intact and on Replace belt(s).
the pulley?

Yes

Yes
Is the motor
Ensure pulleys are properly attached to shafts.
turning?

No Yes

Repair/replace contactor as
Are the No Is there voltage necessary.
contactors present at
operating? contactor coil?

1. Check J16 connection.

Yes No 2. Refer to “No Outputs” flowchart.

Is there proper
voltage at L1, L2 No
and L3 at the line Check wiring feeding contactor.
side of the
contactor?

Yes

Is there voltage present on No

load side of contactor Repair/replace contactor as necessary.
when contactor is pulled
in?

Check motor winding resistance.

Yes Replace motor as necessary.

Yes
Is there voltage
getting to the motor?
Repair/replace wiring as
necessary.
No
CHM486S

CHM486S

18 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1, 2 and 3
1. No External Supplies

No External Supplies

Is the ribbon cable between H10 on

No Re-connect ribbon cable or replace
AP1 Output Board and RB1 on AP4
Auxiliary Output Supply Board AP4 Auxillary Output Supply
connected and in good shape? Board as necessary.

Yes

Ensure external supply wiring is correct. Refer to the

No External Supplies Schematic.

CHM493S CH

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 19

Design 1, 2 and 3

No External Supplies

A
CHM508S

NOTE: Refer to the wiring diagram supplied with

your machine.

20 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1, 2 and 3

2. Machine Does Not Start When Control Reads “Press Start”

Machine does not start when control reads “Press Start”
and Start Button is pressed

Is there
5VDC between H6-3 Yes
and H6-6 on the AP2 Start switch circuit is open. Inspect wiring
Control Logic Board when and switch, repair/replace as necessary.
Start Button is
pressed?

No

Is there 5VDC between No

H6 -3 and H6-6 on the AP2 Start switch circuit is functioning properly.
Control Logic Board when Replace AP2 Control Logic Board.
Start Button is released?

Yes
B

Start circuit is shorted closed. Check wiring for damage and start
switch for proper operation. Repair/replace as necessary.
CHM497S
CHM497S

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 21

Design 1, 2 and 3

Machine Does Not Start When Control Reads “Press Start”

CHM505S

CHM505S
NOTE: Refer to the wiring diagram supplied with
your machine.

22 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1, 2 and 3

3. “dOOr” Displayed at Startup or When Vend Satisfied

“dOOr” Displayed at Startup or When Vend Satisfied

No
Is door handle
Fully latch door.
fully engaged?

Yes

No
Is magnet
Replace magnet.
present on door?

Yes

No
Is J15 plug fully
Firmly seat plug.
engaged?

Yes

Is there 24VDC No
between H6-1
Replace AP1 Output Board.
and H6-5 on the
AP1 Output
Board?

Yes A

Door circuit is open. Diagnose and repair circuit.

CHM482S
CHM4

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 23

Design 1, 2 and 3

“dOOr” Displayed at Startup or When Vend Satisfied

CHM504S
CHM504
NOTE: Refer to the wiring diagram supplied with
your machine.

24 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1, 2 and 3

4. Door Does Not Lock at Startup

Door Does Not Lock at Startup

No
Is door handle
Fully latch door.
fully engaged?

Yes

Yes
Is the solenoid Replace/Adjust solenoid
mechanically bound? as neccsssary.

Door circuit is open. Diagnose and repair

circuit. No

Yes Is there 24VDC

between H6-1 and
H6-5?

No

Design 1 and 2 with auxiliary heat-

Check for continuity through SP1a
Make sure machine is empty and
empty level pressure switch:
check for continuity across H6-7
If SP1a is open -
and H6-8? No Pressure switch bad
NOTE: Only perform continuity
Water in machine
check if PSW SEL LED is OFF
Plugged pressure hose
NOTE: Design 2 models without If SP1a is closed -
auxiliary heat have a jumper Check door solenoid for
instead of a pressure switch
mechanical issues.
Design 2 with out auxiliary heat-
Repair/replace jumper.

Yes

Replace the AP1 Output Board.

CHM48
CHM480S

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 25

Design 1, 2 and 3

Door Does Not Lock at Startup

CHM504S

_
JI5 _ 3 BRN J2D 2 BLK
_ 502
BLK J2D 1 DOOR CLOSED
BRN/BLK

REED SWITCH

JI5 _ 4 RED/BLK 501

DOOR CLOSED
DOOR H5 _ 5 RED/BLK JI5 _ 5 RED/BLK
SWITCH
CLOSED
INPUT
CIRCUIT H5 _ 4
COMMON
DOOR H5 _ 6 ORG/BLK JI5 _ 2 ORG/BLK 503
LOCKED DOOR CLOSED
INTERLOCK SWITCH
INPUT
CIRCUIT
ORG/BLK
H6_ 1 PNK/BLK JI5 _ 1 BRN
24VDC

H5 _ 7 BLK JI5 _ 8 BLK

YA1
24VDC LOCK/UNLOCK - DOOR
H5 _ 3 ORG JI5 _ 9 ORG LOCK/UNLOCK
24VDC LOCK/UNLOCK + SWITCH
LOW WATER LEVEL H5 _ 7 YEL
PRESSURE SWITCH 5VDC H5 _ 3
YEL
D
COMMON
CHM561S
CHM561S

NOTE: Refer to the wiring diagram supplied with

your machine.

26 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1, 2 and 3

5. No Display
No Display

A
B
Is there power
No
between F1 and Verify that voltage is present at all points
F2 on AP1 shown in callout B. Refer to No Display Schematic.
Output Board?

Yes

Are F1 and F2 No
fuse elements Replace blown fuse(s) and find out why fuse(s) blew.
intact?

Yes

1. Is there 200 - 240VAC from D

H8-1 to H8-2?
2. Is there 24VAC from J9-2 to J9-3? E
3. Is there 24VAC from H1-1 to H1-3 on C
AP1 Output Board and the 5VDC LED lit? No
4. Is correct transformer jumper installed? Verify H1/H3 harness is intact.
5. Is there:
Yes
+24VDC from H1-18 to H1-4
+28VDC from H1-18 to H1-3
+5VDC from H1-18 to H1-5

No Repair/replace
Is harness in
harness as
good condition?
necessary.

Yes
Yes

Verify E-stop or Bypass Jumper is

Yes
Is control in Low installed, on coin machine.
Power Mode? Check for 220V at H9-3
and H9-2 on AP1 Output Board.
Press start switch or change
selected cycle for OPL
models to wake up the control
No or cycle power to machine.
If voltage across H9-3, H9-2 is below
208 VAC install 208V transformer
Replace AP2 Control Logic Board. jumper.
CHM483S
CHM483S

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 27

Design 1, 2 and 3

Please see following 2 pages for wiring diagram information.

28 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1, 2 and 3

No Display (Sheet 1 of 2)
B A

CHM509S
CHM509S

NOTE: Refer to the wiring diagram supplied with

your machine.

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 29

Design 1, 2 and 3

No Display (Sheet 2 of 2)
D

CHM563S
CHM563S

NOTE: Refer to the wiring diagram supplied with

your machine.

30 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1, 2 and 3

6. Machine Does Not Fill with Water

Machine Does Not Fill With Water.

No
Is water turned
Turn water on.
on?

Yes

No
Is there a fill step
Program a fill step.
programmed?

Yes

Yes
Are fill valve inlet
Clean valve inlet screens and retest.
screens plugged?

No
A

No
Is the J30 plug fully
Fully insert J30 plug.
inserted?

Yes
B

C
Is there 220V present
No
at H2-1 to H2-14 and Re-check for voltage at valves and ensure
H2-1 to H2-15 on AP1 wiring and Molex plugs are intact.
Output Board?

Yes

Is there 220V present at

the hot and cold valves Yes
and are any Fill LEDs HF Repair/Replace defective valves.
or CF lit on the AP1
Output Board?

No

Refer to “No Outputs” flowchart.

CHM481S
CHM481S

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 31

Design 1, 2 and 3

Machine Does Not Fill with Water

B C

CHM509S
CHM509S

NOTE: Refer to the wiring diagram supplied with

your machine.

32 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1, 2 and 3

7. Abnormal Operation

Abnormal Operation (water level, coast time, etc.)

Is the capacity jumper

Yes Use capacity information on schematic to
configuration at H14 on
select correct jumper. Refer to Abnormal
the AP1 Output Board
Conditions Schematic.
incorrect?

No

Check pressure hose connections

to:
-Empty level pressure switch.
No
-Pressure transducer on AP1
Connect the pressure hoses..
output board.
-Three connections on plastic “T”.

Is the pressure hose connected?

CH

CHM471S

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 33

Design 1, 2 and 3

Abnormal Operation

A
CHM555S

NOTE: Refer to the wiring diagram supplied with

your machine.

34 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1, 2 and 3

8. Door Fails to Unlock at End of the Cycle

Door Fails to Unlock at End of the Cycle

Is the solenoid Yes

mechanically Replace/adjust solenoid as necessary
bound?

No

B
A

Yes
Is there continuity through Unless the machine is rotating, the
low level pressure switch? control should open the door.

No

Design 2 and 3 models No

without auxiliary heat: is the Repair/replace jumper.
jumper installed correctly?

Yes

Yes
Is there water in the
Troubleshoot the drain.
machine?

No

Troubleshoot the AP1 Output Board.

CHM484S
CHM484S

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 35

Design 1, 2 and 3

Door Fails to Unlock at End of the Cycle

CHM504S
B

CHM504S

_
JI5 _ 3 BRN J2D 2 BLK
_ 502
BLK J2D 1 DOOR CLOSED
BRN/BLK

REED SWITCH

JI5 _ 4 RED/BLK 501

DOOR CLOSED
DOOR H5 _ 5 RED/BLK JI5 _ 5 RED/BLK
SWITCH
CLOSED
INPUT _
CIRCUIT H5 4
COMMON _
DOOR H5 _ 6 ORG/BLK JI5 2 ORG/BLK 503
LOCKED DOOR CLOSED
INTERLOCK SWITCH
INPUT
CIRCUIT
ORG/BLK
_
H6 1 PNK/BLK JI5 _ 1 BRN
24VDC

_
H5 _ 7 BLK JI5 8 BLK
YA1
24VDC LOCK/UNLOCK - DOOR
H5 _ 3 ORG JI5 _ 9 ORG LOCK/UNLOCK
24VDC LOCK/UNLOCK + SWITCH
LOW WATER LEVEL H5 _ 7 YEL
PRESSURE SWITCH 5VDC H5 _ 3
YEL D
COMMON

CHM561S

CHM561S

NOTE: Refer to the wiring diagram supplied with

your machine.

36 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1, 2 and 3

9. Excessive Cycle Time

Excessive Cycle Time

Is water passing Yes

through the drain during Repair/replace drain valve as necessary.
fill?

No

Yes
Is the machine slow to Check water pressure and/or check for clogged
fill? screens in fill hoses.

No

Yes
If equipped with heat is
Troubleshoot heat output circuit.
it taking too long to
heat?

No

If VFD machine, are Yes

there load balance Ensure machine is loaded properly
issues?

No

Check level switch and associated hoses for

obstructions or leaks. Repair/replace as necessary.
CHM489S
CHM489S

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 37

Design 1, 2 and 3

10. No Outputs

No Outputs

A
No
Are fuses F3 and F4
Replace fuse and determine cause for blown fuse.
intact?

Yes

Are SQ1
(door closed) and
SQ2 (door locked) closed? No
Verify that INTLCK LED Determine why SQ1 (door closed) and SQ2 (door locked)
and MAIN PWR LED are are not closing. Adjust switches as necessary.
lit on AP1 Output
Board.

Yes

A C

Is there 220VAC Yes Check to see if 220V is present at outputs. Check

between fuses F1, output LEDs and output connectors H2, H5, H7 on
F3 and F4 to F2? AP1 Output Board. Check voltage at load.

No

Main power relay or interlock relay on AP1 Output Board may be faulty.
Replace AP1 Output Board as necessary.
CHM485S C

38 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1, 2 and 3

No Outputs (Sheet 1 of 2)

B
C

A C

CHM563S

A C CHM563S

NOTE: Refer to the wiring diagram supplied with

your machine.

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 39

Design 1, 2 and 3

No Outputs (Sheet 2 of 2)

CHM50
CHM500S

NOTE: Refer to the wiring diagram supplied with

your machine.

40 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1, 2 and 3

11. Excessive Vibration and/or Noise During Spin

Excessive Vibration and/or Noise During Spin

No
Is the load of proper Add or remove items as needed to ensure
size? load size is correct.

Yes

Does the wash load No

Add or remove items as needed to ensure proper mix of
contain the proper
items (e.g. do not wash towels and sheets together).
mix of laundry
items?

Yes

Are the anchor bolts No Tighten all anchor bolts and nuts to correct torque
and nuts properly specifications. Refer to Installation Manual for
torqued? specifications.

Yes

Are the anchor bolts No

Replace all anchor bolts and nuts with correct size and
and nuts the correct
grade. Refer to Installation Manual for specifications.
size and grade?

Yes

No
Are all panels on
Replace all panels.
machine?

Yes

continued on
next page
CHM492S-a
CHM492S-a

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 41

Design 1, 2 and 3

Excessive Vibration and/or Noise During Spin

continued from
previous page

Is the washer- No
Properly grout washer-extractor. Refer to
extractor grouted
Installation Manual for specifications.
properly?

Yes

Is the washer-extractor
No
anchored to a flat, level Remove and re-install washer-extractor correctly.
surface with the proper Refer to Installation Manual for specifications.
depth of concrete?

Yes

Are motor and drive No

pulleys aligned and on Align/tighten pulleys as needed.
tight?

Yes

Are the front and rear Yes

bearings making Replace the bearings as needed.
excessive noise?

No

Lift up on the basket at the

Yes
front of the tub. Is there any Replace the bearings as needed.
up and down play that would
indicate bearing wear?

CHM492S-b
CHM492S-b

42 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1, 2 and 3

12. Machine Powers Up in Factory Test Mode

Machine Powers Up in Factory Test Mode

A
B
Yes
Is jumper present at
Remove Jumper and move to J28-2 and J28-1.
J23?

No

Cycle Power. If control powers up in Factory Test

Mode, replace AP2 Control Logic Board. CHM494S
CHM494S

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 43

Design 1, 2 and 3

Please see following 2 pages for wiring diagram information.

44 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1, 2 and 3

Machine Powers Up in Factory Test Mode (Sheet 1 of 2)

CHM505S
CHM505S

NOTE: Refer to the wiring diagram supplied with

your machine.

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 45

Design 1, 2 and 3

Machine Powers Up in Factory Test Mode (Sheet 2 of 2)

CHM509S
CHM509S

NOTE: Refer to the wiring diagram supplied with

your machine.

46 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1, 2 and 3

13. Machine Fills at Wrong Temperature

Machine Fills at Wrong Temperature

Are both hot and No

cold fill valves Turn water valves on.
on?

Yes

No
Are filter screens
Clean/replace filter screens as necessary.
in fill hoses clear?

Yes

Check voltage at fill valves. Make sure correct water

Is there voltage No
temperature connected to correct valve (i.e. hose
at appropriate fill
connected to hot water valve to hot water inlet, hose
valves?
connected to cold water valve to cold water inlet).

Yes

Is temperature selector switch

No
operational (refer to Machine
Repair/replace switch as necessary.
Fills at Wrong Temperature
Schematic)?

Yes

Refer to “No Output” flowchart.

CHM496S
CHM

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 47

Design 1, 2 and 3

Machine Fills at Wrong Temperature

CHM563S
CHM563S

NOTE: Refer to the wiring diagram supplied with

your machine.

48 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1, 2 and 3

14. Heat Error (Machines with Auxillary Heat Only)

Heat Error (Machines with Auxillary Heat Only)

No
Is heat enabled in
Enable heat in programming.
programming?

Yes

Is the No
DIP Switch 2 Turn DIP Switch 2 on and cycle machine power.
set to on?

Yes

No
Is there water in Refer to “Machine Does Not Fill with
the machine? Water” flowchart.

Yes

Is there 220V at H7-2 No

and H7-5 when the Refer to “No Outputs” flowchart.
heater output is on?

Yes

For Steam Machines: For Electric Heat Machines:

1. Check wiring at J14. 1. Check wiring at J14 and J5.
2. Check steam valve coil. 2. Check electric heat contactor coil(s).
3. Check voltage at line side/load side
of heat contactor.
4. Check voltage at heater elements.

CHM479S
CHM479S

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 49

Design 1, 2 and 3

15. Can’t Access Programming

Can’t Access Programming

B
Is there alternately
5VDC and less than No
Inspect wiring and switch for proper function.
1VDC at H3-11 to H3-2
Repair/replace either as necessary.
when access panel
switch is operated?

Yes

Using the machine’s

computer programming
software check the machine No Check the box next to “Enable Manual
configuration settings. Is the check Programming”.
box next to “Enable Manual
Programming” checked?

Yes

Replace AP2 Control Logic Board.

CHM562S
CHM562S

50 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 1, 2 and 3

Can’t Access Programming

CHM505S
CHM505S

NOTE: Refer to the wiring diagram supplied with

your machine.

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 51

 Design 2 and 3 only
1. “Ed01” SP1 Communication Error
SPI Communication Error: Front End Control
cannot communicate with motor drive.

Power down machine, Yes

power up and try again. Power up and try again.
Is there input power
to the drive?

No

Are the connectors

No
tight on the H-5 plug Tighten connectors and power
on the inverter drive machine back on.
and H-9 on the Front
End Control?

Yes

Check continuity of the

wires with an ohm meter:
1. H5-1 to H4-1
2. H5-5 to H4-5 No
Replace or repair the necessary wires
3. H5-6 to H4-6
that did not show ohm reading.
4. H5-4 to H4-4
5. H5-3 to H4-3
Do all of the wire harnesses
show continuity?

Yes

Continued on next page.

CHM544S
CHM544S

52 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 2 and 3 only

“Ed01” SP1 Communication Error

Continued from previous page.

Power up machine
Yes Replace Inverter control Board.
and begin a test
NOTE: If problem persists,
cycle. Are the AC
replace front end control board.
Drives Status
lights on?

No

C E F

D For 3 and 5hp

For 2hp drives: drives (non-480V): For 5hp drives:
is there three phase line is there three phase with 480V:
voltage on H1-4, H1-3 and Yes
line voltage is there Replace Inverter
H1-1 and single-phase line on H1-4, H1-3 and H1-2 three phase line control Board.
voltage on H1-4 and H1-3? and single-phase voltage on H1-4, H1-3
For B-voltage only: is line voltage on and H1-2?
there line voltage H1-2 and H1-3?
on H1-1 and
H1-2?

No

Are there any loose Yes

connections on the H-1 Replace or fix the
harness going to the necessary harness.
KM1 Contactor?

No

Is there line No Check harness for loose wire

voltage on the connections going back to the
KM1 Drive Power machines main power supply.
Contactor?

Yes

Continued on next page.

CHM551S
CHM551S

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 53

Design 2 and 3 only

“Ed01” SP1 Communication Error

Continued from previous page.

For 480-Volt
machines, check No Check harness for loose wire
power at H6-1 and connections going back to the
H6-2. Is there machines main power supply.
220VAC?

Yes

Is there voltage
Yes
on the KM1 contactor
Replace contactor.
between A1 Blu/org
and A2 Gry/Wht
wire?

No

For 480-volt
machines, check F3 Yes
fuse on Output board. Replace drive.
Does the fuse have
continuity?

No

Is the drain No
Check to see if the drive is
valve causing the F3
blowing the fuse.
fuse to blow?

Yes

Check to make sure the

door interlock circuit is
working properly. Refer to
door lock troubleshooting.

CHM552S CHM552S

54 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 2 and 3 only

“Ed01” SP1 Communication Error

L

H5 _1 RED RED H4 _1
DRV VCC
AC DRIVE H5 _ 5 BLK BLK H4 _ 5
SPICLK
H5 _ 6 BLK BLK H4 _ 6
SPISIMO
H5 _ 4 WHT WHT H4 _ 4
SPISOM1
H5 _ 3 GRN/YEL H4 _ 3
GND
H5 _ 2 GRN/YEL H4 _ 2
GND
DRV
AC DRIVE
HB_GREEN GREEN HEARTBEAT LED
BLINKS 1 SEC ON, 1 CHASSIS
O SEE
SEC OFF WHEN CONTROL VOLTAGE
LED1 IS POWERED
OPTION
5VDC_GREEN GREEN STEADY ON WIRING
O LED INDICATES DRIVE DIAGRAM
LOGIC HAS POWER
LED2 FOR A
SPI_RED ADDITIONAL
RED FLASHING LED DRIVE
O INDICATES DRIVE IS
WIRING
LED3 COMMUNICATING

DC BUS_RED RED LEDS INDICATES

O THE DC BUS IS
LED4,5 CHARGED

B CHM545S

CHM545S

NOTE: Refer to the wiring diagram supplied with

your machine.

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 55

Design 2 and 3 only

“Ed01” SP1 Communication Error

AP1
L1 L2 L3 KM1
OUTPUT
_
BLU/ORG J34 1 BLU/ORG H5_ 3 BOARD
KM1
DRIVE POWER _
GRY/WHT J34 3 GRY/WHT H5_ 5
CONTACTOR
C

GRN/YEL
T1 T2 T3
FOR ALL OTHER AP1

WHT

RED
CONTROL WIRING SEE

BLK
CONTROL OPTION
WIRING DIAGRAM

FS1

H1_ 4

H1_ 3

H1_ 1

H1_ 2

H1_ 5

H1_ 6
H3_ 2
DRV
H5 _ 6 H3_ 4
_
AC DRIVE YEL J36 1 YEL

H5 _ 5 GREEN HEARTBEAT LED H3_ 3

_
M1
HB_GREEN YEL J36 2 YEL
BLINKS 1 SEC ON, 1
SEE O SEC OFF WHEN CONTROL
H5 _ 4 LED1 IS POWERED H3_ 1 GRN/YEL 3Ø
CONTROL
OPTION
WIRING H5 _ 3 H2_ 1 BLK MOTOR
PS_GREEN GREEN COMMUNICATION L1
DIAGRAM LED SHOWS
H5 _ 2 O H2_ 2

01
COMMUNICATION WHT

R
LED2 L2
WITH MAIN CONTROL
H5 _ 1 H2_ 3

LO
RED

VO
L3

H
LT

I
ER_RED RED LED INDICATES
O THE DC BUS IS
LED3 CHARGED

CHM549S
CHM549S

AP1
L1 L2 L3 KM1
OUTPUT
_
BLU/ORG J34 1 BLU/ORG H5_ 3 BOARD
KM1
D DRIVE POWER
CONTACTOR
_
GRY/WHT J34 2 GRY/WHT H5_ 5
GRN/YEL

T1 T2 T3
FOR ALL OTHER AP1
WHT

RED

CONTROL WIRING SEE

BLK

CONTROL OPTION
WIRING DIAGRAM
FS1
H1_ 1

H1_ 2

H1_ 3

H1_ 4

H2_ 5

H1_ 6

H3_ 2
DRV
H5 _ 6
AC DRIVE H3_ 1 GRN/YEL

H5 _ 5 HB_GREEN GREEN HEARTBEAT LED

BLINKS 1 SEC ON, 1 H3_ 3 YEL H1_ 5
O SEC OFF WHEN CONTROL
SEE H5 _ 4
H3_ 4 H1_ 4
LED1 IS POWERED
CONTROL YEL
OPTION 5VDC_GREEN GREEN STEADY ON M1
WIRING H5 _ 3 O LED INDICATES DRIVE H2_ 3
_
H1 2
RED
DIAGRAM LED2 LOGIC HAS POWER 3Ø
H5 _ 2 H2_ 2 WHT H1_ 3
SPI_RED
O
RED FLASHING LED
INDICATES DRIVE IS
MOTOR
H5 _ 1 LED3 COMMUNICATING H2_ 1 BLK H1_ 1
DC BUS_RED RED FLASHING LED
O INDICATES DRIVE IS
LED4.5 COMMUNICATING

CHM560S
CHM560S

AP1
L1 L2 L3 KM1
OUTPUT
_
BLU/ORG J34 1 BLU/ORG H5_ 3 BOARD
KM1
E DRIVE POWER _
GRY/WHT J34 3 GRY/WHT H5_ 5
CONTACTOR
GRN/YEL

T1 T2 T3
FOR ALL OTHER AP1
WHT

RED

CONTROL WIRING SEE

BLK

CONTROL OPTION
WIRING DIAGRAM
H1_ 6

H1_ 2

H1_ 3

H1_ 4

H1_ 1

H2_ 5

_
M1
DRV H3_ 2 YEL J36 1 YEL
H5 _ 6 3Ø
AC DRIVE _
H3_ 1 YEL J36 2 YEL
_
H5 5 HB_GREEN GREEN HEARTBEAT LED MOTOR
O BLINKS 1 SEC ON, 1 H2_ 5 RED
SEE SEC OFF WHEN CONTROL 3 9 6
H5 _ 4 LED1 IS POWERED
CONTROL _
H2 4 WHT
OPTION _ 2 8 5
WIRING H5 3
DIAGRAM PS_GREEN GREEN COMMUNICATION H2_ 3 BLK
_ LED SHOWS 1 7 4
H5 2 O COMMUNICATION
LED2 WITH MAIN CONTROL H2_ 2 DRIVE MOTOR
H5 _ 1 VOLTAGE CONFIGURATION
H2_ 1 GRN/YEL REFER TO MOTOR NAMEPLATE
ER_RED RED LED INDICATES DIAGRAM BEFORE MAKING
O THE DC BUS IS CONNECTIONS
LED3 CHARGED
CHM550S

NOTE: Refer to the wiring diagram supplied with

your machine.

56 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 2 and 3 only

“Ed01” SP1 Communication Error

AP1
L1 L2 L3 KM1
OUTPUT
_ _
BLU/ORG J34 1 BLU/ORG H5 3 BOARD
KM1
DRIVE POWER _
F GRY/WHT J34 2 GRY/WHT H5_ 5
CONTACTOR

GRY/ WHT
GRN/YEL

BLU/ORG
T1 T2 T3
H FOR ALL OTHER AP1
WHT

RED

CONTROL WIRING SEE

BLK

CONTROL OPTION
WIRING DIAGRAM
H1_ 6

H1_ 2

H1_ 3

H1_ 4

H1_ 1

H1_ 5

H6_ 1

H6_ 2
DRV
H5 _ 6 H3_ 4
_
AC DRIVE YEL J36 1 YEL

H5 _ 5 HB_GREEN GREEN HEARTBEAT LED H3_ 3

_
YEL J36 2 YEL M1
BLINKS 1 SEC ON, 1
SEE O SEC OFF WHEN CONTROL
H5 _ 4 LED1 IS POWERED H3_ 1 RED 3Ø
CONTROL L3
OPTION
WIRING H5 _ 3 H2_ 1 WHT MOTOR
PS_GREEN GREEN COMMUNICATION L2
DIAGRAM LED SHOWS
H5 _ 2 O H2_ 2

01
COMMUNICATION BLK

R
LED2 L1
WITH MAIN CONTROL
H5 _ 1 H2_ 3

H
I
VO

LO
LT
H3_ 2
ER_RED RED LED INDICATES GRN/YEL
O THE DC BUS IS
LED3 CHARGED

CHM542S

CHM542S

SEE VOLTAGE OPTION DIAGRAM ELECTRIC HEAT

FOR ADDITIONAL DRIVE AND MODELS ONLY
CONTACTOR WIRING I SEE ELECTRIC
HEAT OPTION
WIRING DIAGRAM
1 2 J5
DRV A1 A2
AC DRIVE L1 L2 L3 L4
BLU/ORG
GRY/WHT

WHT/BLK
GRY/WHT

KM1

T1 T2 T3 T4
H5
1 5 4 6 2 3
1 2 3 4
J34
1 2 3 4
GRN/YEL

1 5 4 6 2 3
J3
RED
BLK
WHT
BLK

BLU/ORG
GRY/WHT

WHT/BLK
GRY/WHT
GRY
GRY/WHT
GRN/YEL
GRY
GRY/WHT

CHM547S

NOTE: Refer to the wiring diagram supplied with

your machine.

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 57

Design 2 and 3 only

2. “Ed02” DC BUS Error

DC BUS Error: the drive detects the DC BUS

voltage is too high.

Power down. Is
line voltage within No Contact a qualified
specification on the machine’s electrician to correct
terminal block? the problem.

Yes

Does the error Yes

only happen at the start Replace motor.
of a spin cycle?

No

Does the incoming No

voltage have a high If problem persists, replace inverter contro
or stinger leg?

Yes

Move high leg or stinger leg

to the L3 terminal on the
machines terminal block.

For X-voltage, also remove

the 3rd or high leg from the
service connection and cap it.

If problem persists, contact a

qualified electrician to
correct the problem. CHM538S

58 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 2 and 3 only

“Ed02” DC BUS Error

TB1
PDB1 POWER INPUT
POWER INPUT TERMINAL BLOCK
TERMINAL BLOCK L1 L1
L1 BLK L1 BLK
L1 L1
L2 L2
L2 WHT L2 WHT
L2 L2
L3 L3
L3 RED L3 RED
L3 L3
QF1
CIRCUIT BREAKER
25A P. E. GROUND TERMINAL
P. E. GROUND TERMINAL GRN/YEL
(GRN/YEL)

SEE ELECTRIC HEAT PE CHASSIS

PE CHASSIS DIAGRAM FOR HEATER GND
CONNECTIONS
GND
SERVICE CONNECTION LOCATION FOR: SERVICE CONNECTION LOCATION FOR:
ELECTRIC HEAT MODELS ONLY NON-ELECTRIC HEAT MODELS
CHM539S
CHM539S

NOTE: Refer to the wiring diagram supplied with

your machine.

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 59

Design 2 and 3 only

3. “Ed03” Tachometer Error

Tachometer Error: the drive detects the tachometer
input is damaged during power up or no tachometer
signal is detected after initiating motor output.

Power down. Is there

Yes
input power to H3 on
drive and tachometer Power up and try again.
connections on motor?

No

Is there water Yes

on connector Repair water leak.
J36?

No

While spinning the basket

manually check for multiple
pulses of continuity between the 2 Yes
Replace inverter control
yellow wires on the H3-2 and H3-1. board.
Does the circuit show multiple
open then closed pulses while
rotating basket?

No

Inspect yellow wires Yes

going to the motor. Repair loose or broken
Are any connections connections
loose or broken?

No

CHM548S
Replace the motor.
CHM548S

60 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 2 and 3 only

“Ed03” Tachometer Error

AP1
L1 L2 L3 KM1
OUTPUT
_ _
BLU/ORG J34 1 BLU/ORG H5 3 BOARD
KM1
DRIVE POWER _
GRY/WHT J34 2 GRY/WHT H5_ 5
CONTACTOR

GRY/ WHT
GRN/YEL

BLU/ORG
T1 T2 T3
FOR ALL OTHER AP1
WHT

A
RED

CONTROL WIRING SEE

BLK

CONTROL OPTION
WIRING DIAGRAM
B
H1_ 6

H1_ 2

H1_ 3

H1_ 4

H1_ 1

H1_ 5

H6_ 1

H6_ 2
DRV
H5 _ 6 H3_ 4
_
AC DRIVE YEL J36 1 YEL

H5 _ 5 HB_GREEN GREEN HEARTBEAT LED H3_ 3

_
YEL J36 2 YEL M1
BLINKS 1 SEC ON, 1
SEE O SEC OFF WHEN CONTROL
H5 _ 4 LED1 IS POWERED H3_ 1 RED 3Ø
CONTROL L3
OPTION
WIRING H5 _ 3 H2_ 1 WHT MOTOR
PS_GREEN GREEN COMMUNICATION L2
DIAGRAM LED SHOWS
H5 _ 2 O H2_ 2

01
COMMUNICATION BLK

R
LED2 L1
WITH MAIN CONTROL
H5 _ 1 H2_ 3

H
I
VO

LO
LT
H3_ 2
ER_RED RED LED INDICATES GRN/YEL
O THE DC BUS IS
LED3 CHARGED

CHM542S
CHM542S

NOTE: Refer to the wiring diagram supplied with

your machine.

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 61

Design 2 and 3 only

4. “Ed04” Locked Rotor Error

Locked Rotor Error: motor does not reach

speed at startup

Power down.
Is the motor mounting Yes
in good condition and Power up and try again.
free of obstructions?

No

Does the No Check for locked main

basket move bearings and check if
freely? motor moves freely.

Yes

Check the motor windings.

Continuity should be uniform
between: No Replace motor. If problem
1. L1 and L2 (Black to White) persists after changing
2. L2 and L3 (White to Red) motor replace inverter.
3. L1 and L3 (Black to Red)

Are windings uniform?

Yes

Inspect yellow
wires going to the No Replace motor. If problem
motor. Are any persists after changing
connections loose motor, replace inverter.
or broken?

Yes

Repair loose or broken

connections. If problem
persists, replace
the inverter. CHM882S

CHM882S

62 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 2 and 3 only

“Ed04” Locked Rotor Error

AP1
L1 L2 L3 KM1
OUTPUT
_
BLU/ORG J34 1 BLU/ORG H5_ 3 BOARD
KM1
DRIVE POWER _
GRY/WHT J34 2 GRY/WHT H5_ 5
CONTACTOR

GRY/ WHT
GRN/YEL

BLU/ORG
T1 T2 T3
FOR ALL OTHER AP1
WHT

RED
CONTROL WIRING SEE
BLK

CONTROL OPTION
A WIRING DIAGRAM
H1_ 6

H1_ 2

H1_ 3

H1_ 4

H1_ 1

H1_ 5

H6_ 1

H6_ 2
_
DRV _
H5 6
AC DRIVE H3_ 4 YEL J36 1 YEL

H5 _ 5 HB_GREEN GREEN HEARTBEAT LED H3_ 3

_
YEL J36 2 YEL M1
BLINKS 1 SEC ON, 1
SEE O SEC OFF WHEN CONTROL
H5 _ 4 LED1 IS POWERED H3_ 1 RED 3Ø
CONTROL L3
OPTION
WIRING H5 _ 3 H2_ 1 WHT MOTOR
PS_GREEN GREEN COMMUNICATION L2
DIAGRAM LED SHOWS
H5 _ 2 O H2_ 2

01
COMMUNICATION BLK

R
LED2 L1
WITH MAIN CONTROL
H5 _ 1 H2_ 3

H
I
VO

LO
LT
H3_ 2
ER_RED RED LED INDICATES GRN/YEL
O THE DC BUS IS
LED3 CHARGED

CHM542S

CHM542S

NOTE: Refer to the wiring diagram supplied with

your machine.

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 63

Design 2 and 3 only

5. “Ed05” IGBT Overcurrent Error

IGBT Overcurrent error: the drive detects

an overcurrent shunt condition.

Power down machine for a

minimum of two minutes. Check the
motor phase to phase windings.
Continuity should be uniform No
between: Replace motor.
1. L1 and L2 (Black to White)
2. L2 and L3 (White to Red)
3. L1 and L3 (Black to Red)

Are windings uniform?

Yes

Check the motor phase

to ground checks.
There should be continuity between:
1. L1 to ground (Black wire to Green/Yellow wire) No
2. L2 to ground (White wire to Green/Yellow wire) If problem persists, replace inverter control board.
3. Check L3 to ground (Red wire to Green/Yellow wire)

Is there continuity between

phase to ground checks?

Yes

Check the drain and No

fill valves. Are they functioning Repair or replace bad valve.
correctly with no leaks?

Yes

Replace motor. CHM540S

CHM540S

64 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 2 and 3 only

“Ed05” IGBT Overcurrent Error

AP1
L1 L2 L3 KM1
OUTPUT
_
BLU/ORG J34 1 BLU/ORG H5_ 3 BOARD
KM1
DRIVE POWER _
GRY/WHT J34 2 GRY/WHT H5_ 5
CONTACTOR

GRY/ WHT
GRN/YEL

BLU/ORG
T1 T2 T3
FOR ALL OTHER AP1
WHT

RED
CONTROL WIRING SEE
BLK

CONTROL OPTION
A WIRING DIAGRAM
H1_ 6

H1_ 2

H1_ 3

H1_ 4

H1_ 1

H1_ 5

H6_ 1

H6_ 2
_
DRV _
H5 6
AC DRIVE H3_ 4 YEL J36 1 YEL

H5 _ 5 HB_GREEN GREEN HEARTBEAT LED H3_ 3

_
YEL J36 2 YEL M1
BLINKS 1 SEC ON, 1
SEE O SEC OFF WHEN CONTROL
H5 _ 4 LED1 IS POWERED H3_ 1 RED 3Ø
CONTROL L3
OPTION
WIRING H5 _ 3 H2_ 1 WHT MOTOR
PS_GREEN GREEN COMMUNICATION L2
DIAGRAM LED SHOWS
H5 _ 2 O H2_ 2

01
COMMUNICATION BLK

R
LED2 L1
WITH MAIN CONTROL
H5 _ 1 H2_ 3

H
I
VO

LO
LT
H3_ 2
ER_RED RED LED INDICATES GRN/YEL
O THE DC BUS IS
LED3 CHARGED

B CHM542S

CHM542S

NOTE: Refer to the wiring diagram supplied with

your machine.

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 65

Design 2 and 3 only

6. “Ed06” Thermal Error

Thermal Error: the drive detects a high

IPM temperature.

Power down.
No
Are there any obstructions
preventing convection of heat Clean out lint or obstruction.
off the drive heatsink?

Yes

If problem continues
after cycling power
and allowing the machine
to cool, replace inverter.
CHM537S

CHM537S

66 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 2 and 3 only

7. “Ed07” Invalid Parameter Error

Invalid Parameter Error: the drive receives

an invalid parameter set or a movement
command before parameters are set.

Power down, power

No
up and try again. Is Verify the correct size and voltage
the correct inverter inverter is installed.
installed in the
machine?

Yes

Power machine Yes

Repair connections and
down. Are there any
power machine back on.
loose connections?

No

Check the machine configuration

jumper for the correct machine
size or loose connections.
Note: the machine configuration is
set at power up. If a change has
been made, the machine must be
powered down and up again.

CHM536S

CHM536S

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 67

Design 2 and 3 only

8. “Ed08” Max Overcurrent Error

Max Overcurrent Error: the drive detects
motor output overcurrent condition.

Is the correct machine No

size configuration plug Replace with correct jumper.
installed in the H14 on
the I/O board?

Yes

Power down machine, power up

try again. Check the motor phase to
phase windings. Continuity should No
be uniform between:
Replace motor.
1. L1 and L2 (Black to White)
2. L2 and L3 (White to Red)
3. L1 and L3 (Black to Red)

Are windings uniform?

Yes

Does the No Check to make sure bearings

basket move are free and check for
freely? excess belt tension.

Yes

Does the drain

No
connection meet all Repair drain so it meets
requirements as listed installation specifications.
in the installation
manual?

Yes

CHM881S
Replace inverter. CHM881S

68 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Design 2 and 3 only

“Ed08” Max Overcurrent Error

AP1
L1 L2 L3 KM1
OUTPUT
_
BLU/ORG J34 1 BLU/ORG H5_ 3 BOARD
KM1
DRIVE POWER _
GRY/WHT J34 2 GRY/WHT H5_ 5
CONTACTOR

GRY/ WHT
GRN/YEL

BLU/ORG
T1 T2 T3
FOR ALL OTHER AP1
WHT

RED
CONTROL WIRING SEE
BLK

CONTROL OPTION
A WIRING DIAGRAM
H1_ 6

H1_ 2

H1_ 3

H1_ 4

H1_ 1

H1_ 5

H6_ 1

H6_ 2
_
DRV _
H5 6
AC DRIVE H3_ 4 YEL J36 1 YEL

H5 _ 5 HB_GREEN GREEN HEARTBEAT LED H3_ 3

_
YEL J36 2 YEL M1
BLINKS 1 SEC ON, 1
SEE O SEC OFF WHEN CONTROL
H5 _ 4 LED1 IS POWERED H3_ 1 RED 3Ø
CONTROL L3
OPTION
WIRING H5 _ 3 H2_ 1 WHT MOTOR
PS_GREEN GREEN COMMUNICATION L2
DIAGRAM LED SHOWS
H5 _ 2 O H2_ 2

01
COMMUNICATION BLK

R
LED2 L1
WITH MAIN CONTROL
H5 _ 1 H2_ 3

H
I
VO

LO
LT
H3_ 2
ER_RED RED LED INDICATES GRN/YEL
O THE DC BUS IS
LED3 CHARGED

CHM542S
CHM542S

NOTE: Refer to the wiring diagram supplied with

your machine.

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 69

Design 2 and 3 only

9. “Ed09” Current Sensor Error

Current Sensor Error: the drive detects a

current sensor in not operating properly
at startup.

Power down,
power up and try
again. Does the
problem persist?

Yes

This is an internal error

to the inverter. If
problem is not cleared
by cycling power the
inverter needs to be
replaced.

CHM535S

CHM535S

70 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT F8343001ENR4

 Notes

F8343001ENR4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 71