Communication and Soft Skills Lab Guide
Communication and Soft Skills Lab Guide
TECHNOLOGY
DEPARTMENT OF COMPUTER
SCIENCE AND ENGINEERING
Organisms that are cap of photosynthesis can obtain all the energy the need from sunlight and
do not need to eat. They are called autotrophs. Plants are the most familiar autotrophs on
land. In the ocean, algae and bacteria are the most important autotrophs. Many organisms
cannot produce their own food and must obtain energy organic matter. These are called
heterotrophs.
Questions:
5. Look at the word THEY in the passage. Click on the word or phrase in the bold that
THEY refers to Plants.
7. Look at the word CAPTURED in the passage. Click on the word or phrase in the
bold text that is closest meaning to CAPTURED
Organic materials.
11. Click on the sentence that lists the different colours of algae may be not only but
brown, blue or even black.
READING COMPREHENSION
EX. NO. 2
When a society undergoes rapid social change, its religion is likely to be affected. At
sometimes, people may feel disillusioned, or dissatisfied, their conservative, established
religion may be incapable of changing to accommodate their new needs. Under these
circumstances, which may be associated with revitalization, a prophet – a charismatic leader,
usually male, who offers solution in times of extreme social unrest – may emerge. A prophet
is typically a person who has undergone some intense spiritual experience: perhaps a
spirit has shown him new truths and new ways of behaving, or urged him to return to
traditional ways. As a result of this experience, the prophet usually feels he has a
mission to fulfil among his fellows, and if he is convincing, he may develop a following.
The charismatic prophets who emerged among the Native Americans of the Great Plains
during the last decades of the nineteenth century are illustrative. At the time, Plains groups
were undergoing cultural deprivation. White people had seized their land and herded them
onto reservations. Alcoholism, measles, and whooping cough, introduced by whites, had
killed thousands. The relentless westbound expansion of white pioneers had left massacres
and broken peace treaties in its wake, and Native Americans were growing increasingly
frustrated and desperate.
In this context, a series of charismatic Native Americans prophets emerged, predicting that-if
people would only follow them-the whites would be wiped out, the bison would return, lands
would be recovered, sickness and death would disappear, dead kinsmen would be restored to
life, and everlasting prosperity and happiness would reign. All that was needed to bring
about the millennium was that people have faith, pray, and repeatedly perform a ritual called
the Ghost dance. The ghost dancing was widely practiced, but to no avail.
The Jesus of the Christian religion, a man who broke away from religious orthodoxy during a
time of social upheaval, is another example of a prophet. Jesus persuaded people to give up
their ways of life and become his lifelong disciples. After his death, the church he founded
continued under the leadership of one of his followers, Peter, and eventually became an
institution.
Questions:
2. All of the following may cause the need for prophet EXCEPT
[ ] famine
[√ ] pollution
[ ] an economic crisis [ ] natural disasters
3. The accommodate is closest in meaning to
[ ] understand
[ ] listen
[√ ] satisfy
[ ] recognize
5. Look at the word him in the passage. Click on the word or phrase in the bold text that
him refers to PROPHET
SPELLING:
In the following sentences, circle the correctly spelled words within the parenthesis.
In the following sentences, correct the fragments and comma splices by inserting the
appropriate punctuation or adding any necessary words.
1. She kept her appointment with the salesperson; however, the rest of her staff
came late.
2. When CEO presented his fiscal year projections, he tried to motivate his
employees; many were not excited about the proposed cuts.
3. Even through the company’s sales were up to 25 percent.
4. The supervisor wanted the staff members to make suggestions for improving
their work environment. The employees, however, felt that any grievances
should be taken directly to their union representatives.
5. Which he decided was an excellent idea?
6. Because their machinery was prone to malfunction and often caused hazards to
the workers.
7. They needed the equipment to complete their job responsibilities; further delay
would cause production slowdowns.
8. Their client, who was a major distributor of high-tech machinery.
ROLE PLAY
EX. NO. 5
ROLE PLAY
GOALS:
When you get a telephone call from an English speaker, you should be able to instantly speak
English.
Take a telephone message from a native speaker. Speak as fast as a native speaker.
Control the conversation. Do not use eye contact or gestures. Check to make sure you wrote
the information correctly.
BENEFITS:
You will be able to take a message from a native speaker without getting nervous. You will
make a good impression on your co-workers and on the person you are talking to on the
phone.
CONVERSATIONS:
A: Hello. PLAYNS Corporation. Jayaramakrishna D speaking.
B: Hello. This is . Jayaramakrishna D from Blue robotics. May I speak to Dharunkumar,
please? (or) Could I speak to Dharunkumar?
A: I’m sorry Dharunkumar is not at his desk. (or) Mr Dharunkumar is on vacation today.
Would you like to leave a message? (or) can I take a message? (or)
B: Can you take a message? (or) Can I leave a message?
A/B: Yes.
B: Could you ask him to call me back? My telephone number is 9999999999.
A: I’m sorry, could I have your name again, please?
B: My name is Jayaramakrishna D.
A: And who do you work for?
B: I work for Bluerobotics.
A: Let me make sure I understand. You want Mr. Dharunkumar to call you back. Your
name is Jayaramakrishna D, you work for Bluerobotics, and your phone number is
8000000011. Is that correct?
B: Yes, that’s correct. / No, that isn’t correct.
A: I’ll give him the message. Is there anything else I can do for you?
B: No, that’s everything. Thank you for your help.
A: It’s my pleasure.
B: Good-bye.
A : Good-bye.
FACE TO FACE CONVERSATION
EX. NO. 7
GOALS:
Stand up. Introduce yourself to someone you have never met. Look the other person in the eye
when you talk to them. Appear confident. Shake hands firmly. Smile.
BENEFITS:
You must meet people in order to do business. By starting a conversation and appearing
interested, it will be more likely that the other person will buy your product or service.
CONVERSATIONS:
A: Hello, my name is JAYARAMAKRISHNA D. (shake hands)
B: My name is DHARUNKUMAR.
A: It’s nice to meet you.
B: It’s nice to meet you too.
A: Who do you work for?
B: I work for HCL. (company name)
A: What do you do?
B: I’m a Software Engineer. (engineer, teacher, manager, executive assistant)
A: Where do you live?
B: I live in CHENNAI. (city name)
A: Do you have a family?
B: Yes, there are Three people in my family: my wife, my daughter and I.
A: What do you like to do in your free time?
B: I like Playing Tennis. (playing tennis, reading, watching TV)
A: Well, it was nice meeting you. (shake hands)
B: It was nice meeting you too.
A: Good-bye.
B: Good-bye.
CARRER LABORATORY
Myself Jayaramakrishna D. I’m from Tambaram. I have done my schooling in Boaz Public
School Kamrajapuram. I’m currently pursuing Bachelor’s degree in Computer Science and
Engineering at Sri Sai Ram Institute of Technology. There are Three people in my family. I
like to listen to listen to the music. My aim is to get a job in a reputed company.
GOALS:
BENEFITS:
You will be able to take a message from a native speaker without getting nervous.
You will make a good impression on your co-workers and on the person you are
talking to on the phone.
People are more likely to speak with you And work effectively with you if they have a
basic understanding of who you are and what your abilities are. People become
accustomed to your accent. You will probably feel more comfortable participating in-
group. Discussions if you have already given a short introductory speech.
THUMBNAIL POTRAIT
EX. NO. 2
I am Jayaramakrishna D.
I am currently pursuing my third year B.E. at Sri Sairam Institute Of Technology with
Computer Science And Engineering as my major.
I have worked with Smart knower intern on AI and I have learned a lot about the Neural
Networks.
I am looking for an entry-level position with your company and feel that my skills in
Software Developer.
I have ethical skills and I am learning programming code. I have imbibed the virtues like
honesty and discipline from my family.
Thank You!
COVER LETTER – APPLICATION FOR A JOB
EX. NO. 3
Jayaramakrishna D
Tambaram-Velachery Main Road
Tambaram
Sir,
I am responding to your advertisement in the November 24, 2000, issue of Telephony for an
accounting office supervisor. Because of my five years’ experience in the
telecommunications industry and my B.E. in Computer Science and engineering, I have the
skills you require.
Although I have enclosed a résumé, let me elaborate on my achievements. While working for
Southwestern Telephone Company, I have managed their accounting activities for
forecasting, expense, and non-regulated FCC accounts. As listed in one of your requirements,
I have a working knowledge of FCC Part 32 accounts. In fact, my current project involves
converting our Part 31 accounts to the Part 32 uniform system of accounting. Furthermore,
my engineering education has enabled me to develop mechanized office functions. In one
year, T implemented three systems which reduced South western’s expenses and saved the
company $50,000.
I would like to meet with you and discuss employment possibilities at your company. Please
call me at (913) 469—8500 50 that we can set up an interview at your convenience. I
appreciate your consideration.
Sincerely,
Jayaramakrishna D
RESUME
EX. NO. 4
PRESENTATION SKILL I
EX. NO. 5
CONCLUSION:
This mindset emphasizes the importance of valuing people and their well-being
above other considerations whether it be in a workplace, personal relationship or any other
aspects of life. I believe this will helped you to land in a right boat.
PRESENTATION SKILL II
EX. NO. 6
As we stand here tonight, gazing up at the vast expanse of the night sky, we are reminded of
the awe-inspiring marvel that is the universe. It is a symphony of stars, planets, galaxies, and
mysteries waiting to be unraveled.
The universe is not merely a collection of celestial bodies; it is the canvas upon which the
story of existence is written. From the birth of stars in the fiery depths of nebulae to the
elegant dance of galaxies across the cosmic stage, every corner of the universe whispers tales
of wonder and discovery.
In its boundless expanse, we find both the familiar and the unknown. We see the
constellations that guided ancient travelers and the distant quasars whose light has journeyed
across billions of years to reach our eyes. Yet, amidst the familiarity, there lie realms of
incomprehensible strangeness—black holes that devour light, dark matter that defies
detection, and the elusive nature of time itself.
But perhaps most profoundly, the universe serves as a reminder of our place within it. We are
but fleeting inhabitants of a cosmic tapestry, our lives mere flickers against the backdrop of
eternity. And yet, in our brief moment here, we possess the extraordinary ability to
contemplate the very forces that shape the cosmos.
As we stand on the precipice of discovery, let us not forget the profound responsibility that
comes with our understanding. For in exploring the mysteries of the universe, we not only
illuminate the wonders of creation but also glimpse the boundless potential of human
curiosity and ingenuity.
So, let us continue to gaze into the night sky with wonder and humility, for in doing so, we
embark on a journey that transcends the confines of space and time—a journey that reveals
not only the secrets of the universe but also the depths of our own humanity.
Thank you.
SOFT SKILLS
EX. NO. 7
Soft skills refer to the cluster of personality traits, social graces, and facility with language,
personal habits, friendliness and optimism that mark people to varying degrees. Soft skills
complement hard skills, which are the technical requirements of a job.
Personality Qualities:
Responsibility
Serves as a client /customer Negotiates
Exercises leadership
Participates as a member of the team
Works with cultural diversity Teaches othersSelf esteem
Sociability
Self-management
Integrity
Honesty
Interpersonal skills:
Soft skills can also be an important part of the success of an organization. Organizations,
particularly those frequently dealing with customers face-to-face, are generally more
prosperous if they train their staff to use these skills. For this reason, employers in addition to
standard qualifications increasingly seek soft skills out.
Assertiveness is a trait taught by many personal development experts and psychotherapists
and the subject of many popular self-help books .It is linked to self- esteem and considered an
important communication skill.
As a communication style and strategy, assertiveness is distinguished from aggression and
passivity. How people deal with personal boundaries; their own and those of other people,
helps to distinguish between these three concepts. Passive communicators do not defend their
own personal boundaries and thus allow aggressive people to harm or otherwise unduly
influence them. They are also typically not likely to risk trying to influence anyone else.
Aggressive people do not respect the personal boundaries of others and thus liable to harm
others while trying to influence them. A person communicates assertively by not being afraid
to speak his or her mind or trying to influence others, but doing so in a way that respects the
personal boundaries of others. They are willing to defend themselves against aggressive
incursions.
Assertive style of behavior is to express your own feelings in an honest and respectful way
that does not insult people and to stand up for your rights while you know what you say is not
the only valid truth. Being assertive is to one’s benefit most of the time but it does not mean
that one always gets what he/she wants. The result of being assertive is that 1) you feel good
about yourself 2) other people know how to deal with you and they’re us nothing vague about
dealing with you.
Assertive people have the following characteristics:
1. They feel free to express their feelings, thoughts and desires
2. They know their lights
3. They have control over their anger .it does not mean that they repress this
feeling .it means that they control it for a moment and then talk about it later in
a logical way
4. They have a good understanding of feelings of the person they are
communicating with.
GROUP DISCUSSION I
EX. NO. 8
1. The demand for luxury goods fell to a great extent. COVID-19 hit consumerist culture
badly.This phase taught us that excessive consumerism is not needed.
2. Many people are now relying on the internet for many purposes like educating their
children, availing telemedicine facilities etc. But still many people are deprived of
internet access. This COVID-19 phase taught us that internet access should be
available to all to prevent deepening inequality.
1. It also taught us that vulnerable people like migrant workers will be most affected by
this kind of situations. This phase taught us to take immediate steps to protect the
vulnerable people.
2. There is unsufficiency of food in rural areas and it lost the economy of the people to
survive.
CONCLUSION: COVID-19 pandemic came when the world is least prepared for it. This
phase taught us to be better prepared for the future.
GROUP DISCUSSION II
EX. NO. 9
1. Indians are among some of the most successful people in various fields.
2. Indians’ education system is one which is applicable for children from all walks of
life and from various backgrounds.
1. Indian education is outdated. The system is unable to evolve with the current change
the industry.
2. Indian education is old fashioned and relies on memory power and does not bring out
the uniqueness in each student.
3. Indian students are unable to compete with people on a global stage with some
exceptions because they are not confident in the skills they posses which is a shame to
the education system.
CONCLUSION: Indian education system needs to be revised from the scratch and should
be able to change according to the new trends.
MOCK INTERVIEW I
EX. NO. 10
Candidate: I am Jayaramakrishna D.
Interviewer: Seems to me that your qualifications are perfect for the job here,
the first posting may be at Kolkata, however, so are you willing to relocate?
Interviewer: What are the strategies you will employ to ensure teamwork for
projects.
Candidate: Sir, I have had some experience in coordinating events and projects
while at college. I will take the trouble of establishing good interpersonal
relationships with every individual in the team. I will see that each one is part of
the decisions that are taken and I believe that once a person is made to feel
important and responsible for the end product of the team. He will put in his
best.
MOCK INTERVIEW II
EX. NO. 11
Candidate: Firstly, I would like to thank you for giving me this opportunity and
it’s my pleasure to introduce myself. I am Ragul Sabarish J from Chennai,
completed my B.E with specification in the CSE with aggregate of 82% from
Sri Sairam Institute of technology.
I’m a fresher with a lot of enthusiasm and energy, have experience wide
exposure of working and playing together as a team in school and college sports
and other extra- curriculum activities.
Alongside college course, I have done crash course on various upcoming
technologies like .net, sharpoint, cloud computing etc.
Candidate: I have read job profile deeply. I believe, barring a few, most of the
skills you require match my area of interest and knowledge. I need to work on a
few areas to meet up your expectations, which I can do pretty quickly.
Although I do not have the work experience but I have the skills required to be
associated with the project.
Candidate: Repetitive work can get boring at times. However, the more you
practice, the better you get. If my work demands me to do repetitive work, I’ll
do it. However, I do expect some creative.
Candidate: How did the company handle recession? Does the company have
some provisions for the employees wanting to study further?