Current Release

May 20, 2024

Changes to existing features
 Webinar detail page changes to user interface and navigation
The Webinar Details page comes with an updated UI design and reorganized
navigation tabs. The tabs will be moved to the top of the page for easier access and
consistency with other Zoom products. Terminology and content will remain the
same. This update will modernize the interface while maintaining familiar workflows.
The refreshed design will aim to enhance the hosting experience. This feature will be
rolling out to accounts over the next months.
 Redesign webinar email templates for consistency
Webinar email templates have been redesigned for a more polished look and
consistent experience across all communications. This update is focusing on the
Absentee follow-up and Attendee follow-up emails, ensuring a consistent look and
feel in the communication from registration to follow-up. Further updates to
additional templates are planned for upcoming releases.

New and enhanced features

 Admin features
 Support post-quantum end-to-end encryption for meetings: Admin
control
Post-quantum end-to-end encryption in Zoom Meetings is designed to
withstand the threat of an adversary who can capture the encrypted network
traffic, hoping to acquire a quantum computer in the future and use it to
decrypt the captured data. As users upgrade their Zoom desktop and mobile
app to version 6.0.10 or higher, all end-to-end encrypted meetings will start
leveraging our latest post-quantum end-to-end encryption protocol. There are
no changes to enabling or disabling the end-to-end encryption settings in the
Web portal.
 Customer Managed Key (CMK): Dashboard
Account owners and admins can access the Customer Managed Key (CMK)
tab in the Zoom Dashboard for a detailed view of CMK utilization across their
account. This new dashboard tab enables direct auditing of encryption and
decryption activities, enhancing both transparency and control. Importantly, it
does not collect additional data but instead makes existing data more
accessible to admins. The dashboard will include the top asset type by
encryption and decryption, daily and weekly numbers for encryption and
decryption, as well as usage trends.
  Customer Managed Key (CMK) usage report
Account owners and admins can access the usage report for Customer
Managed Key (CMK) under Account Management then Reports . These
reports allow admins to see who requested access to encrypted recordings and
whether multiple parties accessed the same recording. Each encryption or
decryption operation includes a direct link to the relevant meeting or chat
history, providing a seamless review process. Other data shown include the
time, requester, and type of service or asset ID.
 Create a custom disclaimer when AI Companion is enabled in meetings
Account owners and admins can customize a disclaimer that will appear when
AI Companion features are enabled in a meeting or when an AI Companion
feature is set to auto-start on the meeting. This is useful for customers who
need to insert notices when certain features are invoked. Admins can choose to
show this disclaimer for internal and/or external participants, preview how it
will appear to meeting participants, and create language-specific disclaimers.
The custom disclaimer setting is available at the account and group levels, and
can be locked at the account level. If smart recording is also enabled, the
custom AI Companion disclaimer will override any recording disclaimers.
This setting is off by default and is available to Enterprise accounts. This
feature will not be immediately available, as it is dependent on a backend
server update currently scheduled for May 24, 2024.
 User features
 Surveys: Support advanced bar chart design in viewing results
When viewing the survey results overview, users can switch from the standard
view to an advanced bar chart view for a better visual representation and
analysis of the data.
 Surveys: Ability to add description after the survey title
When creating a survey, users can add the survey description after the title to
introduce, describe, or give instructions to survey correspondents.

Resolved issues
 Resolved an issue where users received an Access Restricted (200) error when
clicking on Analytics and Reports from the Web portal
 Resolved an issue where customized recording consent shows duplicated statements
when the recording is started during the meeting

Previous Releases
Note: The information in the past release notes may have been superseded by subsequent
release notes. Please review all current release notes carefully.
April 22, 2024
New and enhanced features
 Admin features
 Support additional characters for Personal Meeting Link
Admins can use additional characters, including hyphens (-) and underscores
(_) , in users' Personal Link, which is a vanity version of their Personal
Meeting ID (PMI). This allows successful mapping of SCIM or SAML fields
containing these characters to users' personal links, and resolves provisioning
failures experienced by some users with display names containing hyphens or
underscores.

Resolved issues
 Minor bug fixes
 Resolved an issue where customers were receiving Unknown error when clicking
on Resend Activation Link under plan management then exclusive offers
 Resolved an issue where users were receiving the error featureID or ruleLevel is
null when selecting the Allow Participants to use floating video reactions check
box
 Resolved an issue where users were receiving 500 internal server error when trying
to access survey results

April 15, 2024

New and enhanced features
 Administrator features
 Personal Meeting Room Authentication: Admin controls
Admins have greater control over use of required authentication for their
users’ Personal Meeting Room. Admins can require participants to be
authenticated to join their users’ Personal Meeting Room, as well as choosing
a specific admin-created authentication profile. This setting is available at the
account, group, and user level settings pages and must be enabled by Zoom.
 Create and share Poll in chats and channels: Admin controls
Account owners and admins can enable or disable the ability of their users to
create and share polls in Team chat 1:1, group chat, and channels. This setting
can be set and locked by admins at the account and group levels.
 Survey and Polls/Quizzes: Require answers to be non-anonymous
Account owners and admins can force answers to Surveys and Polls/Quizzes
to be non-anonymous by enabling the Collect email address from
correspondents settings either for Surveys, Polls, and Quizzes, or for both.
This setting is available at the account, group, and user levels. When enabled
 and locked at the account level, the ability to change the setting at the group
and user levels will be disabled.
 Ability to manage Surveys library at a group level
Account owners and admins will have access to enable or disable the Surveys
library menu for specific user groups, allowing for better management of
access based on user group preferences.
 Automated captioning and translated caption support for Hebrew
Automated and translated captioning support is expanding to include
captioning for the Hebrew language. This language is enabled by default, but
admins can control the availability of this language through the Automated
captions and Translated captions settings within the web portal.
 Greek, Bengali, Norwegian, and Welsh support for translated captions
Accounts using the translated captions feature will be able to have automated
captions translated from any currently supported language to Greek, Bengali,
Norwegian, and Welsh, facilitating easier communication between participants
in Zoom Meetings. Translated captioning is not yet supported when translating
from these languages, as they are not yet supported for automated captioning.
These languages are enabled by default, but admins can control availability of
this through the Translated captions setting in the web portal.
 User features
 Pronunciation field for Profile cards
In the Zoom web portal Profile page, users can add a brief description of how
to pronounce their name using the Name Phonetics field. When this
information is provided, it is then displayed on a user’s profile card.
 New option in sorting Polls & Surveys
Users can toggle the sorting of Polls & Surveys between Last Modified and
Created Date ordering in various areas such as the Surveys Library, Meeting
or Webinar detail pages, and Zoom app popups.

Resolved issues
 Minor bug fixes
 Resolved an issue for a subset of users where the plans page for a sub-account was not
reflecting the correct service effective date when Deutsch is chosen as the language
for the Web Portal
 Resolved an issue where account name changes were not taking place in the External
Accounts management tab of the Web portal
 Resolved an issue with processing bulk user removal request
 Resolved an issue where some occurrence dates were missing when exporting Zoom
webinars to the calendar
 Resolved an issue where the cloud recording title did not match the meeting topic
name
 Resolved an issue where there was a discrepancy in the meeting registration report
  Resolved an issue where the Breakout Room Search function did not work for certain
participants
 Resolved an issue where in the chat Channel export/Search for a specified channel,
the date range was tied to the Set retention period for direct messages and group
conversations setting instead of Set retention period for channels
 Resolved an issue where the Poll question order changed when creating a meeting
using a template

March 25, 2024

Changes to existing features
 Updated Zoom Workplace branding
Zoom is updating many of our product offerings under the new Zoom Workplace
name to better align our platform name with the extensive product offerings we’ve
designed to enhance every aspect of your workplace. These changes will immediately
affect the Zoom Downloads page, some account type names (formerly Zoom One
accounts), and some minor updates within the web portal, with other changes
expected in coming releases.

New and enhanced features

 Administrator features
 Retention policies for Meeting Summaries: Admin control
Admins can choose to have meeting summaries automatically deleted after a
set number of days. This can be set and locked by admins at the account and
group levels.
 Control visibility of meetings users have been invited to
Admins can control the visibility of synced calendar events that their users
were invited to and have associated Zoom Meeting details. Admins can also
restrict the visibility of these meetings to just internal meetings, preventing
external meetings invites from appearing. The Show the meetings I have
been invited to setting is available at the account, group, and user settings
pages.
 User features
 Control visibility of meetings users have been invited to
Users can control the visibility of synced calendar events that the user was
invited to and have associated Zoom Meeting details. Users can also restrict
the visibility of these meetings to just internal meetings, preventing external
meetings invites from appearing.

Resolved issues
 Minor bug fixes
  Resolved an issue regarding the correct number of Visitor Management licenses being
displayed for admins to assign
 Resolved an issue regarding bulk user imports not being properly reflected in admin
activity logs
 Resolved an issue regarding recording reports not generating properly for accounts
with very large amounts of recordings
 Resolved an issue regarding discrepancies between webinar registration reports and
the webinar registration tab

March 18, 2024

New and enhanced features
 Administrator features
 Consolidated Meeting and Calendar tabs: Admin control
The Meetings and Calendar tabs are merging to provide the greater visibility
of the calendar view with the meeting details needed for your daily tasks.
Easily view and filter upcoming meetings, view the invitees and their
responses, and review shared materials ahead of the session, while also
reviewing previous meetings and their assets, such as recordings, continuous
meeting chats, whiteboards, and more. This change will be rolled out to
accounts over time and be controlled through a web setting available at the
account, group, and user levels. Initially, Basic, Pro, and some smaller
Business accounts will have this available with the March release, with this
enabled by default for those Basic and Pro accounts. Other accounts can
expect this in an upcoming release, which can be managed for eligible
accounts through the Feature Release Controls.
 Anonymous questions for Webinar Q&A: Admin control
The settings for Q&A are available in the Zoom web portal for admins to set
the default for all users on the account. These settings are available at the
account, group, and user levels, and admins can also lock the Allow
anonymous questions sub-setting.
 Meeting wallpapers: Admin control
Meeting hosts can customize the wallpaper in their meeting, adding more
color and customization to their meeting view. The host or co-host can choose
from preset images provided by Zoom or their account admins. With a
selection made, they can also adjust how much to blend the participant videos
with the wallpaper image. Admins can control use of this at the account level,
as well as provide additional default images, which are available to the host
and co-host during meetings. Images uploaded through the web portal by
admins must be JPG/JPEG or 24-bit PNG with a maximum size of 15 MB.
The recommended resolution is 1920x1080px.
 AI-generated Virtual Backgrounds: Admin control
Generate a custom virtual background to suit your needs. Found within the
virtual background selection window, eligible users can choose from preset
 options provided or enter a description of the virtual background they would
like to generate. An AI-model will generate a few images to choose from,
which can be immediately selected as your virtual background. Admins can
control the use of this feature through account and group-level settings. This
feature will be rolling out to accounts over the next few months.
 Expanded support for disabling remote control with external participants
The admin ability to control the use of the remote control feature when
external participants are present is expanded to include preventing guests from
controlling other guests’ screens and preventing internal users from
controlling a guest's screen. There are no direct changes to the Disable remote
control and remote support for guests in a meeting web setting, as the
expanded support will be implemented as part of this existing setting. As a
reminder, this setting is available at the account, group, and user levels.
 Full emoji suite support for Webinar Reactions: Admin control
Similar to Meeting Reactions, Webinar Reactions are able to utilize the full
suite of available emojis, in addition to the 6 standard emojis. Availability of
all emojis versus the standard set can be controlled at the account, group, and
user level settings pages.
 Customized waiting room for Webinars: Admin control
Account admins can customize the waiting room experience for webinars,
allowing customization of the image, text, and other waiting room assets that
attendees see before joining each session and providing a more engaging and
branded joining experience for attendees. These custom assets can be saved to
webinar templates for reuse. The Webinar Waiting Room customization
settings are available at the account, group, and user-level settings pages.
Admins can set defaults for the account, as well as control a sub-setting that
allows users to customize their webinar waiting rooms with their own
uploaded image or video. This feature will be rolling out to accounts over the
next months.
 Support for multiple Vanity URLs
Accounts with multiple brands or separate divisions within their organization
can request multiple Vanity URLs for their Zoom account, allowing them to
have multiple dedicated vanity URLs for their various brand names
consolidated on one account. For each Vanity URL approved for the account,
admins can configure a custom branding for each custom landing page. When
adding multiple Vanity URLs, the first requested and approved URL is used as
the default for the account. Admins can also assign a default Vanity URL for
each user group, ensuring that Vanity URL is applied to their meeting join
links.
 Survey & Poll: Admin control for free text answers
Account owners and admins can enable or disable the long and short free text
answer for Survey & Poll creators. This setting is available at the account
level.
 Exclude all types of hosts from taking a survey
The Exclude hosts, co-hosts, and panelists from taking survey setting has
been created to prevent individuals with hosting roles from participating in
surveys, streamlining the administration process and ensuring more accurate
 and unbiased feedback from participants. This setting is available at the
account and user level and is enabled by default.
 Track webinar emails setting
Account owners and admins can enable the Track webinar emails setting,
allowing specified email addresses to receive a copy of webinar emails sent
from the system to webinar participants. This feature ensures that a copy of all
types of Zoom-generated Webinar emails, including panelist invitations,
panelist reminder emails, attendee registration confirmations, attendee
reminder emails, and post-event follow-ups and absentee emails, are captured
and sent to the designated email address(es) specified by an account admin.
 Customer test accounts
Account owners and admins can manage a test account, which is a separate
account to test configuration items such as new feature enablement, without
impacting production users, settings, or behavior. Customer test accounts
include 10% of the production license quantity and are a copy of a production
account’s base licensing configuration. This feature is available to Zoom One
Business Plus, Zoom One Enterprise Essentials, Zoom One Enterprise Plus,
Zoom One for Education Enterprise Essentials, and Zoom One for Education
Enterprise Plus accounts, and must be provisioned through their dedicated
Zoom Account Executive. This feature will not be immediately available, as it
is dependent on a backend server update currently scheduled for March 25,
2024.
 Dynamic emoji reactions for video tiles: Admin control
Admins can control the use of new, more dynamic meeting reactions that
appear and float up and around the user in their video tile, either in gallery or
speaker views. This provides a greater visual indication of other video
participant’s reactions for the presenter or speaker. These reactions only
appear for video-on participants and can be selected separately through the in-
meeting Reactions settings. This can be controlled through the Allow
participants to use floating emojis sub-setting under the Meeting
Reactions setting, available at the account, group, and user level settings
pages.
 User features
 Meeting Summary next-steps moved to the top
The next steps provided as part of the meeting summary are moved to the top
of the summary under quick recap, allowing viewers to get the most out of
their meeting summary as quickly as possible. Previously, next steps were
provided at the end of the summary.
 Expanded access for Meeting Coaching metrics
When viewing the cloud recording, authenticated participants are also able to
see their own conversational metrics. Previously, this was only available for
the host of the meeting. Additionally, account admins viewing cloud
recordings through Recording Management are able to view both the host and
participants’ metrics.
 Customized waiting room for Webinars
Hosts can customize the waiting room experience for webinars, allowing
 customization of the image, text, and other waiting room assets that attendees
see before joining each session and providing a more engaging and branded
joining experience for attendees. These custom assets can be saved to webinar
templates for reuse. Account admins can set defaults for the account, as well
as control a sub-setting that allows users to customize their webinar waiting
rooms with their own uploaded image or video. This feature and its associated
backend architecture will be rolling out to accounts over the next months.
 Q&A upvotes included in Q&A report
If upvoting is allowed for Q&A and users indeed upvote submitted questions,
the count of upvotes for each question will be included in the Q&A reports
available afterwards. This will be available immediately for meeting reports.
For webinars, this feature must be enabled by Zoom, the same as the View
Webinar Q&A submissions from before joining feature mentioned in
the February release, and when enabled, applies to all webinars on the account
and requires all hosts and attendees to join with Zoom app version 5.17.0 or
higher.

Resolved issues
 Minor bug fixes
 Resolved an issue in the List Meeting Participants API where two distinct users were
incorrectly assigned the same user_id for the same meeting
 Resolved an issue where, while customizing a recording disclaimer, a specific section
consistently stayed in English, regardless of the selected language
 Resolved an issue with the Web portal account settings where the shortcuts on the left
side inconsistently functioned across different tabs, such as Meetings, AI Companion,
and Team Chat
 Resolved an issue where users were unable to complete the setup of their calendar and
contacts integration with Zoom
 Resolved an issue where users on Zoom mobile app were unable to add and edit polls
 Resolved an issue where a user encountered persistent login failures despite repeated
attempts to use OTP codes received via email

Note: The Retention policies for Meeting Summaries and Remote control usage
report features have been pulled from the release due to issues with deployment and will be
available in another upcoming release.

February 26, 2024

New and enhanced features
 Administrator features
 Setting for sharing AI Companion Meeting Summary by email
Account owners and admins can choose whether or not to include the full
 Meeting Summary text in the email that is sent to users post-meeting once the
summary is generated. When disabled, users will receive only an email
notification that the summary is ready, along with a URL for access. They will
be prompted to sign into the web portal to view the summary content. This
setting is available at the account, group, and user levels and is enabled by
default.
 Track email activity
Account owners and admins can search for emails and view the emails’
associated activity.
 Domain-level Email Sending Control
Admins can now exert precise control over email communication within the
domain by adjusting sending limits and the maximum number of recipients.
This enhancement empowers account administrators to customize sending
limits based on user roles, such as granting higher limits for groups like sales
and marketing, ensuring efficient and tailored email communication. Users
exceeding the set limits will receive clear error messages, and after a 24-hour
period, they can refresh their quota for uninterrupted sending.
 All screens mode: Admin control
All screens mode allows the host to request all participants share their screen
to present the host with a scrollable side-by-side view of the participants and
their shared desktop(s). Account owners and admins can enable or disable this
feature at the account, and group levels. Hosts can also enable or disable it for
individual meetings.
 Auto-move to/from Waiting Room: Admin control
Account owners and admins can automatically move participants to the
Waiting Room if the host or alternative host leaves. They can also configure
the settings to automatically admit those participants back into the meeting
when the host or alternative host returns. These settings are available at the
account level, group, and user levels.
 ZDM enhanced client reporting mechanism
Account owners and admins can leverage the enhanced client reporting
mechanism in Zoom Device Management (ZDM). This mechanism reports a
device's enrollment status, including Registered, Waiting to be Registered, and
Device is Online but Failed to Register. Admins can choose the behavior for
devices that fail to register: Option 1 disables the Zoom client on such devices,
while Option 2, by default, does nothing. A GPO/MSI
policy, DisableZoomIfNotZDMManaged, is available for the Zoom app to
control the behavior of devices that fail to register. Previously, when
registration/enrollment failed, customers encountered no error or report; the
failure occurred silently.
 View Webinar Q&A submissions from before joining
Account admins can allow webinar attendees to view Q&A submissions from
other attendees, even if those submissions were from before they joined the
webinar. This feature must be enabled by Zoom, and when enabled, applies to
all webinars on the account and requires all hosts and attendees to join with
Zoom app version 5.17.0 or higher. Those with a lower app version can still
join the webinar, but will neither be able to see the Q&A option on their
 control toolbar nor participate in Q&A. Without this enabled for your account,
webinar attendees can only view Q&A submissions from after they joined the
webinar.
 User features

 All screens mode

All screens mode allows the host to request all participants share their screen
to present the host with a scrollable side-by-side view of the participants and
their shared desktop(s). This feature is designed to provide a more streamlined
and straightforward proctoring experience, focused on seeing both the
participant video and their desktop share. When activating during a meeting,
the host can also choose to allow participants to also view all shared desktops.
Admins can control the use of this feature with account and group level
settings, with hosts also being able to enable this for individual meetings as
well.
 Enhancement to Web portal warnings for Production Studio
The warnings displayed in the web portal upon opening Production Studio
have been revised to offer more detailed information. These updates explain
how not meeting the hardware requirements of Production Studio may impact
performance and affect the video resolution visible to attendees.
 Additional supported languages for automated captions: Tamil
Automated and translated captioning support is expanding to include
captioning for the Tamil language. This is enabled by default, but admins can
control the availability of this language through the Automated captions
settings within the web portal.

Resolved issues
 Minor bug fixes

Note: The Updated design for web-based User Profile in Contacts tab, Meeting
Summary next-steps moved to the top, and Anonymous questions for Webinar Q&A:
Admin control features have been pulled from release due to issues with deployment and
will be available in another upcoming release.

February 5, 2024
Changes to existing features
 Full enablement of Profanity filter
The transcription profanity filter is generally available for all customers and regions.
The profanity filter prevents transcription from displaying inappropriate words.
Account owners and admins can import widely available 3rd party lists, eliminating
the need to manually curate offensive words, and enabling easy customization
according to their organization's needs. This filter applies to all Zoom products
 utilizing transcription services, including Meetings, Webinars, Smart Summaries, and
Recordings.
 Survey and Poll limit size increased
The Survey and Poll Library capacity has been increased from 100 to 150 in response
to feedback from customers. This change offers greater flexibility for users to manage
a more extensive collection of polls, aligning with their expressed needs.
Additionally, the Choice field character limit has been extended from 200 to 255.

Resolved issues
 Minor bug fixes
 Resolved an issue in which participants joining through a browser were unable to
share PNG, PDF, JPEG, and JPG files
 Resolved an issue where the /metrics/meetings and /meetings/{id} APIs returned
inconsistent tracking field values for some meetings
 Resolved an issue where guests were receiving a Joining Meeting Timeout or
Browser Restriction message when joining Zoom Meetings created via API
 Resolved an issue where the exported user activity reports were in an invalid format,
preventing customers from opening the file

Note: The Setting for sharing AI Companion Meeting Summary by email feature was
pulled from release due to issues with deployment and will be available in another upcoming
release.

January 22, 2024

Changes to existing features
 Profanity filter general availability
The transcription profanity filter, initially launched in Beta last August 2023, is
leaving Beta and is generally available for customers. The profanity filter prevents
transcription from displaying inappropriate words. Account owners and admins can
import widely available 3rd party lists, eliminating the need to manually curate
offensive words, and enabling easy customization according to their organization's
needs. This filter applies to all Zoom products utilizing transcription services,
including Meetings, Webinars, Smart Summaries, and Recordings. This will be
enabled for most customers with this release, with remaining customers having this
enabled a few weeks later.

New and enhanced features

 Administrator features
 AI Companion Dashboard
Account admins can view daily, weekly, and monthly AI Companion usage
analytics for their account in the AI Companion tab of the Dashboard. Admins
 can see how many users on their account have used Meeting Summary, In-
meeting questions, Team Chat thread summary, and chat compose, as well as
how many interactions users have had with those features (how many
summaries, how many messages composed by AI Companion). Admins can
also view the top 10 AI Companion users on their account.
 Migrate contacts from Gmail to Zoom Mail
Account owners and admins can migrate contacts from Gmail to Zoom Mail.
 Account-level alias management
In the Mailbox Management section on the Zoom web portal, account
owners and admins can create, edit, delete, and manage settings for email
aliases for all users on their account.
 SMTP relay configuration
Account owners and admins can configure Zoom Mail Simple Mail Transfer
Protocol (SMTP) relay on the Zoom web portal.
 New admin setting for Survey Library
A new setting has been added to allow account owners and admins to enable
or disable the Survey library in the User Menu for users within their
organization. When the Use surveys library to manage surveys, polls, and
quizzes setting is disabled, the surveys library won’t be available for
managing surveys, polls, and quizzes.
 Allow host to attach Poll to meeting or webinar instance
Account owners and admins can enable or disable the Allow host to create
meeting polls and quizzes setting for all users within their account. If
enabled, users can attach polls to a meeting or webinar instance. Additionally,
users can save a copy of polls attached to a meeting or webinar to their
Personal Library. This setting is available at the account level and is disabled
by default.
 Screen Sharing Presenter View: Admin control
The new presenter layout combines a user’s video and shared screen to present
everything in one frame. Admins can enable or disable this feature at the
account, group, and user levels.
 Admin control of external users in group chats and channels
Admins can control whether or not their users can add external users to group
chats and channels and join external group chats and channels with two
separate settings. Additionally, admins can specify who in the group chat or
channel can add external users, selecting from everyone in the channel
(including external users, if they exist), only internal users, or only account
admins and owners. This only affects group chats and channels, and has no
effect on 1:1 chats or continuous meeting chats. Changes to these account-
level settings will affect the corresponding channel level settings, both when
viewed in the Zoom app by the channel owner or when viewed through
Channel Management in the web portal by the account owner/[Link]
users already in group chats and channels when settings become more
restrictive will remain in the channel, but going forward, the new settings will
be followed. When using a link to a channel or chat message that they do not
have access to, users will encounter an error indicating the channel cannot be
 found. This feature will not be immediately available, as it is dependent on a
backend release currently scheduled for January 28, 2024.
 Auto-archive channel or group chats: Admin control
Account owners and admins can choose to auto-archive chat channels, group
chats, and continuous meeting chats after a given number of days, weeks, or
months of inactivity. These settings are available at the Account level.
 User features
 Attach Poll to meeting or webinar instance
If the Allow host to create meeting polls and quizzes setting is enabled by
admins, users can attach polls to a meeting or webinar instance and save a
copy of polls attached to a meeting or webinar to their Personal Library.
 Additional supported languages for automated captions: Cantonese and
Thai
Automated and translated captioning support is expanding to include
captioning for Cantonese and Thai languages. These are enabled by default,
but admins can control the availability of this language through the Automated
captions and Translated captions settings within the web portal.
 English to Greek support for translated captions
Accounts using the translated captions feature will be able to have automated
captions translated from English to Greek, facilitating easier communication
between participants in Zoom Meetings. This language is enabled by default,
but admins can control availability of this through settings in the web portal.
 Ability to sign-in and switch between multiple accounts
Users can sign in to multiple accounts and switch between them in the web
portal. They can do this without going through the sign-out and sign-in
process, allowing for a more efficient and seamless experience. Previously,
they could only sign in to multiple accounts and switch between them using
their desktop and mobile client (version 5.16.10 or higher).

Resolved issues
 Minor bug fixes
 Resolved an issue for a subset of users where the reCAPTCHA validation was not
functioning correctly when registering to view the recording
 Resolved an issue where searching in Admin Account Settings did not return all
available options
 Resolved an issue where the data in Zoom Reporting API and Zoom web portal for
Active/Inactive Host reports did not match
 Resolved an issue where users were unable to generate a webinar registration report
when the browser is set to the French language
 Resolved an issue where the description for a webinar series did not update to reflect
the information for the upcoming occurrence when a reminder email is sent
 Resolved an issue where the users were unable to make changes to Vanity URL
Branding CSS
Notes:
 The Track email activity feature has been pulled from release due to issues with
deployment and will be available in the February 2024 release.
 The Support cloud contacts on mobile change has pulled from release due to issues
with deployment and will be available in another upcoming release.

December 18, 2023

New and enhanced features
 Administrator features
 Data Consent settings: Admin control
Data Consent settings under the Data & Privacy menu make it easier for
customers to find information about the data Zoom collects and how they are
used, allowing them to make informed choices about their privacy. These
settings are available in the Account and User levels. Both admin and user can
also control how Zoom uses their data for personalized experiences. By
enabling these settings admins and users are giving Zoom permission to use
usage data either at the account or user level to provide better, targeted
marketing and recommendations of Zoom products and services.
 The Required Diagnostic Data setting is enabled by default and
cannot be disabled, as Zoom collects this data to operate its service,
provide support, and troubleshoot. This data helps keep your service
reliable, secure and up to date.
 The Optional Diagnostic Data setting default depends on the
account’s regulatory jurisdiction and account type. This setting
controls the use of additional data that helps Zoom make product
improvements and provides enhanced information to help Zoom
detect, diagnose, and remediate issues. If this feature is enabled at the
account level, users may still disable the Optional Diagnostic Data in
the Zoom web portal under Advanced then Data & Privacy. If disabled
by admins, this feature will be automatically disabled for all users,
with no option to enable it themselves.
 Customer Managed Key (CMK) encrypted search
For improved security, Zoom is introducing an option to encrypt the Team
Chat’s search data through the Customer Managed Key (CMK) system. This
enhancement enables admins to:
 Establish a KMS key for managing encryption and decryption, with the
capability to revoke KMS keys, thereby disabling any search
operations.
 Achieve more comprehensive compliance with Bring Your Own Key
(BYOK) requirements, as the search index data is now separated and
safeguarded using the customer’s key.
  Seamlessly integrate key configuration with CMK for unified
administration.
 Zoom Mail and Calendar admin onboarding guide on the Zoom web
portal
Account owners and admins can use the step-by-step onboarding guide on the
Zoom web portal for setting up Zoom Mail and Zoom Calendar.
 Request host to start cloud recording: Admin control
Admins can control if meeting participants can request the host begin a cloud
recording of the current meeting. The meeting host will receive the request
and be able to approve the request and begin the cloud recording, decline this
request, or decline this and all future requests for this meeting. If unlocked by
admins, the host can also decide to enable Smart Recording with AI
Companion for the current meeting’s cloud recording, or for the current and
all future meetings. This is available at the account level.
 Control visibility of Join from Room option for upcoming meetings
Admins and users can choose to disable the Join from Room option for
upcoming meetings shown on the Zoom app. This setting is enabled by default
to maintain the preexisting user experience. Disabling Join from Room may
be useful for customers that do not have Zoom Rooms, or have non-Zoom
Room SIP/H.323 devices, to avoid user confusion.
 User features
 Expanded Meeting Coach support for Brazil and Singapore
Customers with accounts based in the Brazil and Singapore clusters, or have
their content storage region set to Brazil or Singapore, can utilize the Meeting
Coach functionality within the Smart Recording with AI Companion feature.
Previously, customers in these accounts were unable to utilize this
functionality.
 Data Consent settings: User access
Data Consent settings under the Data & Privacy menu make it easier for
customers to find information about the data Zoom collects and how they are
used, allowing them to make informed choices about their privacy. This
setting is available in the Account and User level. If this feature is enabled at
the account level, users may still disable the Optional Diagnostic Data in the
Zoom web portal under Advanced then Data & Privacy. If disabled by admins,
this feature will be automatically disabled for all users, with no option to
enable it themselves.
Both admin and user can also control how Zoom uses their data for
personalized experiences. By enabling these settings admins and users are
giving Zoom permission to use usage data either at the account or user level to
provide better, targeted marketing and recommendations of Zoom products
and services.
 Support Survey and Poll favorites
Users can enhance accessibility to their frequently used or favorite surveys
and polls by starring these items, ensuring they are prioritized at the top of the
list for quick identification. Additionally, users will be able to streamline their
experience by filtering and viewing only favorited surveys or polls within the
 Library in Meetings, Webinars, and Team Chat. Stared polls will be
prominently displayed at the top of the library for Meetings, Webinars, and
Team Chat, providing a convenient and efficient user experience.
 Assigning and deleting Polls
Recent changes to the Survey & Polls user experiences in Zoom resulted in
users being unable to assign specific Polls to meeting or webinar instances,
impacting the host's ability to filter Polls, particularly in co-host scenarios.
Additionally, users lost the capability to delete old polls. In the upcoming
enhancement, users will regain the ability to both delete old polls and easily
filter selected Polls to a meeting or webinar instance.

Resolved issues
 Minor bug fixes
 Resolve an issue with meeting authentication exceptions not allowing authenticated
users to join from LTI in Canvas
 Resolved an issue with breakout room toggle not showing on the Web portal

Note: The Ability to sign-in and switch between multiple accounts feature has been pulled
out from the release due to issues with deployment and will be available in another upcoming
release.

December 4, 2023
Resolved issues
 Minor bug fixes
 Resolved an issue where users provisioned through SSO were assigned the default
group, while those provisioned through SCIM were not receiving the default group
assignment

November 20, 2023

Changes to existing features
 Retention period for locally stored Team Chat messages changed to one year for
free accounts
The local storage duration of Team Chat messages for free accounts has been changed
to one year, allowing messages stored locally to remain accessible for a year for free
users. This change will take effect for both new installations and reinstalls.
 Updated Zoom favicon
Zoom is unveiling a new favicon (aka: shortcut icon) designed for both the desktop
client and web. This updated icon will apply to various aspects of the Zoom client,
 including the system tray and taskbar, and also extend to the website icon, browser tab
icon, URL icon, and bookmark icon.

New and enhanced features

 Administrator features
 Survey setting section
Account owners and admins can manage their surveys more efficiently,
specifically enabling or disabling link sharing for surveys within their account
using the new Survey tab under Account Settings and Group settings.
Currently, Survey settings are located in the Meeting and Webinar section and
there is no way to disable Survey link sharing.
 Support sign-in and switch between multiple accounts: Admin control
Account owners and admins can allow their users to sign-in and switch
between multiple accounts using the Zoom desktop client and Zoom mobile
app. They can customize the sign-in and multiple account switching settings
either through Device Management or on a per-device basis using the
MSI/PLIST/GPO option DisableMultipleAccountsSwitch. This feature
won’t be immediately available as it is dependent on a backend server update
currently scheduled for November 28, 2023.
 Group settings in Team Chat AI Companion
Group-level settings will be required for all features of the Team Chat AI
Companion, such as Chat Compose and Thread Summary. This enhancement
provides greater control and customization within team communication,
ensuring alignment with the team's specific needs and workflows.
 Restrict local recording for guest participants
Admins can restrict the ability of guest participants (meeting participants not
in your account) to request the host to grant them local recording privileges.
This gives admins more control over all guest participants’ local recording
abilities, rather than controlling that at the user-level through in-meeting host
controls. This can be controlled by admins at the Account and Group levels, as
sub-settings under their respective Local Recording settings.
 Restricting local recording and saving chat transcripts for non-ZDM
managed devices
Admins can restrict the ability for their users to join meetings and be able to
locally record or locally save meeting chat transcripts when connected through
a device not managed by Zoom Device Management. This provides admins
the flexibility to allow their users to join their meetings on personal devices,
while ensuring meeting data cannot be saved locally to an unmanaged device.
This can be controlled by admins at the Account and Group levels, as sub-
settings under their respective Local Recording and Meeting Chat settings.
 Follow-the-user controls for AI Companion features for Meetings
Admins have more granular control of use of AI Companion features in Zoom
Meetings through the Restrict in-meeting features for users joining
meetings option for account admins. If these AI Companion features are
disabled, the user will not be able see or interact with the AI Companion
features, but their audio will still be transcribed and included in the summary
 and available for questions by others. This is also available as client-side mass
deployment policies.
 Sign language and spoken language translation reporting
Admins can view reports on the use of language translation and sign-language
translation features for meetings on their account, providing them with better
understanding of how much their account utilizes these features. This report
provides a total number of minutes of language translation used in the chosen
month, as well as breaking down the usage by meeting and languages
provided for each meeting.
 Enhanced admin controls for AI Companion questions and meeting
summary
Admin controls for AI Companion questions and meeting summary, available
at the account, group, and user levels, include the ability to lock the sub-
settings regarding auto-start and who is given access to AI Companion
questions and summary.
 User features
 Swedish language support
Zoom users can change the language of their Zoom web page and desktop
client to Swedish, in addition to the currently supported languages.
 Smart Recording with AI Companion enhancement: Meeting Coach
Hosts can get even more information from their cloud recordings by having AI
Companion analyze key meeting and conversation factors. Analytics are
provided on your talk speed, talk-listen ratio, longest spiel (or monologue),
filler word usage, and patience and are accessible when viewing the cloud
recording. This is controlled at the Account, Group, and User level, as a sub-
setting under the Smart Recording with AI Companion setting.
 Export registrant list
Webinar hosts will be able to easily export the current list of registrants,
including the registrant’s name, email address, and their unique join link,
directly from the webinar details page. This makes it easier for hosts to export
their registrants and send out their own custom emails with the necessary
information for attendees to join the upcoming webinar.
 Auto-start AI Companion questions and meeting summary options when
scheduling
When scheduling a meeting in the web portal, hosts can enable auto-start for
AI Companion questions and meeting summary. This gives hosts more
granular control over which meetings should be scheduled with AI Companion
features set to automatically start, while still allowing them the ability to
manually start these features for others not scheduled to auto-start the AI
Companion features.
 Additional language support for cloud recording audio transcripts
The audio transcripts generated from cloud recordings support 19 additional
languages, allowing the host to adjust the speaking language and have more
accurate transcriptions generated.
Resolved issues
 Minor bug fixes
 Resolved an issue where a webinar co-host cannot access the on-demand cloud
recording
 Resolved an issue where the webinar participant ID is missing in the email reminder
 Resolved an issue regarding missing registration report for recurring meetings

November 15, 2023

New and enhanced features
 Administrator features
 Enhancements to role management for Zoom Rooms and Workspaces
Admins can manage Zoom Rooms and/or Workspaces at a Location level by
defining a custom scope in Role Management. This allows a user with an
assigned role to view only the Zoom Rooms and/or Workspaces that belong to
the Location(s) designated in the custom scope. Additionally, a new discrete
role, Digital Signage, has been added for Zoom Rooms administration.

November 5, 2023
Changes to existing features
 Change to default of Automated captions setting
Accessibility is at the heart of what we do at Zoom, and we’re always looking for
ways to make our products more inclusive. As such, Zoom will be enabling
the Automated captions setting for paid accounts over the next few months, to
expand access for meeting participants to enable captions as needed. An email will be
sent to account admins ahead of their account’s change. An email will be sent to
account admins ahead of their account’s change.

New and enhanced features

 User features
 Additional supported languages for automated captions: Bengali
Bengali (Beta) is added to the available languages for automated captioning.

October 30, 2023

Changes to existing features
  Added Quick Recap section to Meeting Summary with AI Companion
The Meeting Summary with AI Companion sent to your email includes a brief recap
of the summary. This new section is the first section of the emailed summary,
allowing you to quickly review before reading other sections in more detail. This will
also be available soon for meeting summaries accessed through the web portal and
a meeting’s dedicated group chat.
 Smart Recording with AI Companion in-meeting enablement
Additional changes are being made to the Smart Recording feature to better align it
under the AI Companion feature suite. Meeting hosts can potentially enable the Smart
Recording feature in a meeting, even if it is not enabled for all of their meetings (if the
setting is off and unlocked). If the feature is locked the host can send a request to the
admin to request to enable this feature. If the host is not an admin, an email request
will be sent by Zoom to account admins for their consideration on whether to enable
it. Similar to other AI Companion features, admins can control the visibility of this in-
meeting enablement option through web settings at the account level.

Resolved issues
 Minor bug fixes
 Resolved an issue regarding meeting participant names displaying incorrect characters
and symbols

October 23, 2023

Changes to existing features
 Smart Recording with AI Companion setting relocation
The Smart Recording settings are being relocated from the Recording tab to the
dedicated AI Companion tab, in order to better align it under the AI Companion
feature suite.

New and enhanced features

 Administrator features
 Control concurrent sign-ins on multiple devices
Admins can allow simultaneous sign-ins on multiple devices of the same type,
such as using two smartphones or two laptops, providing them with less
restricted flexibility. This setting is available for admins at the account level
Security page and allows admins to choose 2-5 concurrent sign-ins. By
default, users can sign in from multiple devices, as long as those devices are of
different types (web, desktop, and mobile). Previously, this feature had to be
enabled by Zoom.
 Enhancement to Webinar video quality settings
Zoom is reintroducing the 720p default setting for webinar video feeds,
aligning with the improved scale and network capabilities post-pandemic.
Account owners and admins can enable or disable Standard (720p) and Full
HD (1080p, offered with a Zoom Sessions or Zoom Events license) options,
 offering greater control over video quality. This feature will be enabled by
default for new Webinar customers. However, it will not be immediately
available to existing Webinar customers, as it is rolling out to different groups
of webinar customers over the next couple of months.
 Ability to authenticate with the KeyBroker role in the CMK
Account owners and admins can authenticate with the KeyBroker role in the
CMK (Customer Managed Keys) AWS account. This change provides
customers with the choice of granting key access at either the root or role level
and is a customer-facing feature with no impact on data handling, architecture,
or security features in Zoom. Admins can either grant key access to the Zoom
key broker as arn:aws:iam::409910850980:root or alternatively
specify arn:aws:iam::409910850980:role/KeyBroker in their key policy
file.
 Enhanced Survey management: Admin control
Account owners and admins can effortlessly create, edit, and manage surveys
applicable to all meetings and webinars hosted on their account. Additional
enhancements include:
 Survey builder: allows Zoom owners and admins to create generic
surveys that will be applicable to Meetings, Webinars, and Contact
Center. Survey can now be branded (background color and image
banner).
 Default survey (Meetings & Webinar): allows Zoom owners and
admins to assign a default Post Meeting or Post Webinar Survey at the
user level or even at the account level. Additionally, it is also possible
to assign a default survey to an Admin Meeting Template.
 Library for Survey & Polls: Admin control
Account owners and admins can access their own survey and polls library
where they can create, edit, preview, view results, export in new CSV format,
duplicate, obtain a link to, and delete their surveys and polls. Account owners
have access to their personal library whereas admins access to the global
library (Account level).
 External label in Chat History Report
A new label has been added to the Chat History Report so that account owners
and admins with appropriate permission can easily identify channels that are
externally owned or chat and channels that include external members. This
feature will not be immediately available, as it is dependent on a backend
server update currently scheduled for November 3, 2023.
 Team Chat Channel Activity Logs
Account owners and admins with appropriate permission can use the Team
Chat Channel Activity Logs to track all modifications to channels, including:


 Channel creation (when, by whom)

 Original Channel settings/permissions
 Original Channel membership
  Changes to settings/permissions (when, by whom)
 Membership joins/leaves (when)
 Apps added (by whom and when)
 Changes in Channel ownership/admins

This feature will not be immediately available, as it is dependent on a backend

server update currently scheduled for November 11, 2023.

 Simulive type webinars: Admin control

Account owners and admins can enable or disable their users' ability to
schedule Simulive webinars and upload videos for use in the sessions. This
setting is available at the Account, Group, and User levels and is enabled by
default. Previously, the feature was enabled for all users with the appropriate
license and had no web control settings. This feature will not be immediately
available, as it is dependent on a backend server update currently scheduled
for November 3, 2023.
Note: The option to upload a video to be used with Simulive is available by
request only.
 Support for 100k Zoom Webinar attendees
Zoom Webinars are able to support up to 100,000 attendees in a single
webinar session. Previously, the maximum number of attendees was 50,000,
with additional attendees able to be directed to a live-streamed version of the
webinar. This feature must be enabled by Zoom.
 User features
 Cloud recording playback enhancements
The Playback Detail page is redesigned to help users find their AI companion
features. The Smart Recording and next steps are seen in the right side panel
for easier access. Additionally, thumbnail images are added to the Smart
Summary chapters, if enabled.
 Enhanced Survey management
Hosts can choose to use the surveys configured by their account owners and
admins for all their meetings and webinars to ensure consistent feedback
collection. Additional enhancements include:
 Skip logic: a new functionality that allows question/s to be skipped
depending on option selected by respondent in Single Choice Question
 Survey Branding (color, image): allows survey creator to customize
survey with a preset of colors
 Centralized library for Survey & Polls
Users can access a centralized location where they can create, edit, share,
preview, view results in new CSV export format, duplicate, obtain a link to,
and delete their surveys and polls using their personal library.
 Enhancement to Simulive type webinars
If configured by account owners and admins, users can enable scheduling
Simulive type webinars for personal use. Previously, the feature was enabled
 for all users with the proper license and had no web control settings. This
feature will not be immediately available, as it is dependent on a backend
server update currently scheduled for November 3, 2023.
 Additional supported languages for automated captions and translated
captions: Danish, Thai, and Welsh
Danish (Beta) is being added to the available languages for automated
captioning and translated captions, available for translation between Danish
and any other supported languages. Thai (Beta) and Welsh (Beta) are also
being added to translated captions, but both are only available for translation
between them and English.

Resolved issues
 Minor bug fixes
 Resolved an issue where, when exporting a report as a CSV file for multiple meetings,
the reports use the US date format instead of following the Date Format setting in the
user's profile
 Resolved an issue where, when adding webinar to Google Calendar, users were
getting System error please try again later (403)
 Resolved an issue where the webinar participant name in reminder email for Japanese
is in the wrong order
 Resolved an issue where the participants’ last name were duplicated in meeting
participant list and participant report
 Resolved an issue where the Poll reports showed the attendee names as guest and
actual time started were inaccurate
 Resolved an issue where adding external users to chat channels were unsuccessful
because the intended recipients weren't receiving the email invitations

October 2, 2023
Changes to existing features
 Additional availability of Meeting Summary and Thread Summary AI
Companion features
The AI Companion Meeting Summary and Team Chat Thread Summary features are
now available for accounts with BAAs in [Link] features remain disabled by
default and may be enabled by account admins.

September 25, 2023

Changes to existing features
  Migration of AI Companion web settings to dedicated AI Companion tab
The corresponding web settings for most AI Companion features are being moved to
their own dedicated tab on the Account, Group, and User-level settings pages in the
web portal. This includes settings for Meeting Summary, AI Companion questions,
Team Chat Compose and Summary, and Email Compose, but excludes Smart
Recording, as that is still included in cloud recording settings. Future AI Companion
features will also plan to have their settings located in this new AI Companion tab.

New and enhanced features

 Administrator features
 Greater admin control of which participants can interact with AI
Companion
The web settings for AI Companion questions in meetings will also allow
admins to control who in the meeting can ask AI Companion questions about
the current meeting, if active in the current meeting. Admins can restrict AI
Companion access to only the host, all participants from the point they join
(meaning they cannot ask questions about topics from before they joined), and
all participants for the entire time the AI Companion is active. These
additional options under the AI Companion setting are available at the
account, group, and user levels. If this is unlocked, hosts can also control this
access during the live meeting.
 User features
 Greater host control of which participants can interact with AI
Companion
The web settings for AI Companion questions in meetings will also allow
hosts to control who in the meeting can ask AI Companion questions about the
current meeting, if active in the current meeting. The host can restrict AI
Companion access to only themselves, all participants from the point they join
(meaning they cannot ask questions about topics from before they joined), and
all participants for the entire time the AI Companion is active. If this is
unlocked, hosts can also control this access during the live meeting.

Resolved issues
 Resolved an issue where registration for meetings, previously set to manual approval,
was successfully updated to auto approval, but registrants were not receiving
confirmation emails
 Resolved an issue where meeting invitations for a meeting that required registration
were not automatically sent for imported users, requiring manual sending by the
customer at a later time

September 18, 2023

Changes to existing features
 User requests for enabling Team Chat Compose and Thread Summary with
Zoom AI Companion
Paid users on eligible paid plans (may not be available for select verticals and regional
customers) may be able to see the Zoom AI Companion chat compose and thread
summary options within the Team Chat UI, even if the account admin has not enabled
it. If these options are visible but not enabled, users can request admin enablement.
Account admins can control the visibility of these enablement options through web
settings. By default, these features will be visible to users in Team Chat.
 Quick-launch Whiteboard option replaced by Web App
The quick-launch option for Zoom Whiteboard, found in the top-right corner of the
web portal, is replaced by a link to access the Zoom Web App.
 Enhancement to push notification prompt
The enhanced push notification prompt emphasizes that if a user chooses to request a
One Time Password (OTP) to continue the sign-in attempt, they need to enter their
OTP as the initial step and should use the Resend button only if the OTP was not
received upon the initial press, ensuring clarity and ease of use.
 Support multiple URLs in Webinar Resources
Webinar resources can display multiple resource links at a time during a Webinar.
When multiple links are enabled during the Webinar, attendees will be able to scroll
through the links that the host enabled. This allows the presenter or host to provide a
diverse range of supplementary materials, such as slides, handouts, reference
documents, and relevant URLs.
 Zoom IQ for Sales renamed to Zoom Revenue Accelerator
Zoom IQ for Sales, a conversational intelligence add-on for Zoom Meetings and
Zoom Phone, is rebranded as Zoom Revenue Accelerator. As part of this rebranding,
associated web settings, descriptions, prompts, and other mentions are updated to be
aligned with the new name.
 Expanded access to audio transcription and Smart Recording for cloud
recordings
The ability to generate a post-meeting audio transcript for a cloud recording, as well
as the Smart Recording ability, which generates chapters and next steps based on the
cloud recording’s transcript, are now both available for Pro accounts and higher.
Previously, these features were available for Business accounts and higher.

New and enhanced features

 Administrator features
 Expand chat history filters
Account owners and admins have the capability to search for up to 5 specific
users at a time in the Chat History Report.
 Reflect Cloud retention period on Edit Channel and Channel
Management screens
Account owners and admins can determine the Cloud Storage retention period
for any given channel at a quick glance on the Channel Management screen.
Additionally, if channel-specific cloud storage has been set, they have the
 ability to revert back to the default cloud storage setting directly from the Edit
Channel screen. These improvements enhance the Admin experience on
the Channel Management and Edit Channel screens, providing better
retention period management, increased clarity, and control.
 Customer Managed Key (CMK) protection for Team Chat messages with
external users
CMK encryption has been expanded to protect chats and channels with
external users. Previously, CMK only protected chats or channels with internal
users.

Resolved issues
 Minor bug fixes
 Resolved an issue where users added to a group upon accepting an account invitation
were not automatically added to the team chat channel
 Resolved an issue where time zones for recordings are inconsistent across the Web
portal, Zoom for Outlook plugin, and email notifications
 Resolved an issue where developers were not getting an email back when querying
user/me
 Resolved an issue where the Zoom Scheduler video settings do not follow the settings
configured in the Web portal
 Resolved an issue where the Dashboard statistics were not properly populated
 Resolved an issue where Zoom sends out email notifications when a meeting is
updated from the Web portal

Note: The 2 Continuous Meeting Chat enhancements, Continuous Meeting Chat

enhancements for external invitees and “Chat with everyone” links embedded into
meeting invites set up with Continuous Meeting Chat, have been pulled from release due
to a late bug discovery, and will be available in another upcoming release.

September 5, 2023
Changes to existing features
 Zoom IQ feature suite renamed as Zoom AI Companion
Zoom’s AI-powered features, such as Meeting Summary, Team Chat Compose, and
other upcoming features, are rebranded under the Zoom AI Companion name. As part
of this rebranding, associated web settings, descriptions, prompts, and other mentions
are updated to be aligned with the new name.
 In-meeting request/self-enablement of Meeting Summary and AI Companion
Meeting participants can potentially request the Meeting Summary or AI Companion
features be enabled while in a meeting, even with the associated web setting disabled.
If the host is an admin, the host can immediately enable this feature for the current
meeting and associated web setting. If the host is not an admin, an email request will
 be sent by Zoom to account admins for their consideration on whether to enable it.
Additionally, admins can control the visibility of these in-meeting enablement options
through web settings.
 AI Companion features ending Free Trial, now generally available
The AI Companion Meeting Summary and Team Chat Compose features are ending
their free trial and will now be available for all eligible accounts. All Licensed users
on paid accounts will continue to have access to these features at no additional cost.
 Wider Smart Recording availability to include Pro accounts
The availability of the Smart Recording feature for cloud recordings will also include
Pro accounts. Previously, this cloud recording setting was only available for Business
accounts and higher.

New and enhanced features

 Administrator features
 Allow users to ask AI Companion questions about the meeting
Zoom’s AI Companion transcribes and analyzes the verbal discussions in
Zoom Meetings, allowing participants to ask the AI Companion questions
about the meeting content that has been discussed and receive a response
based on the meeting analysis thus far. This setting is available at the account,
group, and user levels. With the account-level setting disabled, admins can
also control the in-meeting visibility of the toolbar option and participants'
ability to self-enable or request admin enablement.

Resolved issues
 Minor bug fixes
 Security enhancements
 Resolved an issue where users experienced 500 Internal Server Error (-1) when
accessing webinar registration page
 Resolved an issue where when filtering invoice list by invoice/due date, invoices were
arranged alphabetically rather than chronologically

August 24, 2023

New and enhanced features
 Administrator features
 Admin control of registration banner and logo customization
Account admins can restrict webinar hosts from customizing the banner and
logo images used in customized webinar registration pages allowing admins to
ensure their users are utilizing their approved images. Webinar hosts can
choose to forgo the admin-provided image and have no image at all, but will
not be able to upload any alternative images unless allowed. This setting will
be available at the account and group levels.
  Full availability of custom auto-update channels
Account owners and admins can create a custom auto-update channel,
allowing their users to automatically update their Zoom desktop clients to a
specific version of the admin’s choosing. These devices must be managed by
ZDM and this feature only supports Windows and macOS devices at this time.
This feature is now available for all eligible customers. Previously, this feature
had to be enabled by Zoom.

Resolved issues
 Minor bug fixes
 Resolved an issue regarding denied access to an on-demand recording

August 21, 2023

Changes to existing features
 Relocation of smart recording information when viewing cloud recordings
When viewing a cloud recording, the smart recording information is now located in
the right-side panel, joining the existing tabs in that panel for audio transcript and
saved chat messages.
 Changes to Polls report format
The Polls CSV report format has been changed for improved data presentation and
enhanced historical tracking. Changes to the Polls report format include adding
Launched Polls historical data, a row for the count of responders, and renaming the
User Email column to Email address. This change will apply to Polls for Meetings,
Webinars, Events, and Sessions.

New and enhanced features

 Administrator features
 Admin control of CAPTCHA security checks in PWA join flow
Account admins can require CAPTCHA security checks during the join flow
to suppress bots from joining meetings and webinars through the web client.
The CAPTCHA security checks will only be displayed to users who join and
are not signed in. Users who are signed in will not see the CAPTCHA screen
during the join process. Account admins can control this through the Zoom
web portal at the account, group, and user levels. This feature is dependent on
the PWA release, currently scheduled for August 28, 2023.
 Bot and app activity reflected in chat history report
Account owners and admins will be able to view app activity within the chat
history report, as it appears in the Team Chat client. This activity will also be
included in the data exported from the chat history report when using the
HTML download function. This feature will not be immediately available, as
it is dependent on a backend server update currently scheduled for September
2.
 Transcription profanity filter admin control
Account owners and admins can enable or disable the profanity filter feature
that prevents transcription from displaying inappropriate words. They can
import widely available 3rd party lists, eliminating the need to manually curate
offensive words, and enabling easy customization according to their
organization's needs. This filter applies to all Zoom products utilizing
transcription services, including Meetings, Webinars, Smart Summaries, and
Recordings. This feature must be enabled by Zoom.