Watermax Enterprises Management System
Watermax Enterprises Management System
<TITLE HERE>
An IT Capstone Project
Presented to
The Faculty of the College of Arts, Science, and Technology
Pangasinan State University
Bayambang Campus
Bayambang, Pangasinan
In partial Fulfillment
of the Requirement for the Degree
Bachelor of Science in Information Technology
<Member 1>
<Member 2>
<Member 3>
<Member 4>
DECEMBER 2022
<Title Here> i
Pangasinan State University – Bayambang Campus
Bachelor of Science in Information Technology
APPROVAL SHEET
Information Technology, this IT Capstone Project entitled <TITLE HERE> has been
prepared and submitted by Member 1, Member 2, Member 3, Member 4, who are hereby Commented [Ma1]: Member’s name should follow the
following format. Lastname, Firstname, Middle Initial.
recommended for Oral Examination.
<Title Here> ii
Pangasinan State University – Bayambang Campus
Bachelor of Science in Information Technology
ACKNOWLEDGEMENT
The proponents would like to express gratitude to those people behind this project.
A sincere appreciation and thanks are heart fully extended to the following persons who
Department and also our Project Adviser, for sharing his knowledge and innovative
suggestions on the features that must be incorporated in the system. And also for his
patience and encouragement to pursue to finish this project and guidance throughout the
the Panel, for their comments, suggestions, and ideas to improve the project.
MR. ALEX N. JUNIO, Critic Reader, for his patience and help in improving this
document.
To our Dear Parents, for their unconditional love and care, financial and moral
To our Classmates and Friends, for their advice, encouragement, and motivations.
To our ALMIGHTY GOD, for His strength and guidance that help us to complete
To all of you, Thank you, for helping the proponents in making this project a
THE PROPONENTS
<Title Here> iv
Pangasinan State University – Bayambang Campus
Bachelor of Science in Information Technology
ABSTRACT
Proponents : Member 1, Member 2, Member 3, Member 4 Commented [Ma4]: Format: LN, FN, MI.
The role and impact of technology in both the personal and working lives of people
are ever-growing. Understanding how people shape technology and how technology
shapes people's interactions with each other and the natural world is important. Not only
for those who research, develop, and implement new technologies but also for those people
and organizations who are using these technologies for work and other aspects of daily
living.
In this project, the proponents designed and developed a management system for
Watermax Enterprises to reduce the amount of work and time being consumed in
performing a vital task such as sales monitoring and inventory management. The developed
system provides more efficient way of managing products, inventory, recording of sales
transactions, and generating reports. The system also provides information regarding
inventory details, and reports, such as sales report and inventory report that are stored to
facilitate faster retrieval. It also provides a portal for the customers for processing their
<Title Here> v
Pangasinan State University – Bayambang Campus
Bachelor of Science in Information Technology
orders, viewing information about the packages, products, and services that the company
offers.
current system, problems encountered with the manual process, and identify the features
to be integrated into the system to maximize the system’s functionality. The proponents
used the Rapid Application Development as the basis for the development of the Watermax
The Watermax Enterprises Management System is a web system that makes use of
different application programming interfaces. The system was developed using Hypertext
Mark-up Language, Cascading Style Sheets, and PHP as well as MySQL for the database.
The implementation of the proposed system requires various resources such as hardware,
software, and people. A web server is also required to host the system and enable the end-
The usability of the system was measured using SUMI which focused on
Efficiency, Affect, Helpfulness, Control, and Learnability. Based on the results of the
usability testing, the system was able to meet the expectations and requirements of the
company which makes it usable. Commented [Ma5]: Abstract should contain the
following:
Overview of the project
Main purpose of the study
Summary of your features
Methodology Implemented
Instrument used for acceptability or usability
Result of the acceptability/usability testing
Summary of recommendation
<Title Here> vi
Pangasinan State University – Bayambang Campus
Bachelor of Science in Information Technology
DEDICATION
This
project will
not be made possible
and successful without the
will of our Almighty God who gave
knowledge and guidance to pursue this project.The
proponents dedicate this piece of work to their families,
friends, loved ones, and IT Faculty who gave to
proponents inspiration, motivation,
love, care, encouragement,
and support for the
fulfillment of this
project.
Hazel Rose
Margie
Jedidiah Rey
Al John Commented [Ma6]: First names of the proponents
TABLE OF CONTENTS
Page
ABSTRACT.........................................................................................................................v
CHAPTER
1 INTRODUCTION
Definition of Terms......................................................................................6
Usability Testing ........................................................................................17 Commented [Ma7]: May changed based on the sections
in your literature
Synthesis ....................................................................................................20
3 METHODOLOGY
Enterprises .................................................................................................38
Usability of the Watermax Enterprises Management System ...................48 Commented [Ma8]: May change based on the section of
your chapter 4.
Summary ....................................................................................................55
Conclusion ................................................................................................57
<Title Here> ix
Pangasinan State University – Bayambang Campus
Bachelor of Science in Information Technology
Recommendations .....................................................................................58
BIBLIOGRAPHY ............................................................................................................59
APPENDICES
<Title Here> x
Pangasinan State University – Bayambang Campus
Bachelor of Science in Information Technology
LIST OF FIGURES
10 Admin Homepage...............................................................................................86
14 Add Form Page ...................................................................................................88 Commented [Ma9]: May change based on the figures you
used in your study
<Title Here> xi
Pangasinan State University – Bayambang Campus
Bachelor of Science in Information Technology
LIST OF TABLES
14 Usability Assessment in terms of Learnability Data Tabulations ........................ 84 Commented [Ma10]: May change based on the tables
used in your study
LIST OF PLATES
Chapter 1
INTRODUCTION
The role and impact of technology in both the personal and working lives of people
are ever-growing. Understanding how people shape technology and how technology
shapes people's interactions with each other and the natural world is important. Not only
for those who research, develop, and implement new technologies but also for all those
people and organizations that have to use those technologies in their working and personal
lives. Technology concerns itself with understanding how knowledge is creatively applied
to organized tasks involving people and machines that meet sustainable goals. There are
three important aspects to this definition: technology is about taking action to meet a human
need rather than merely understanding the workings of the natural world, which is the goal
of science; it uses much more than scientific knowledge and includes values as much as
facts, practical craft knowledge as much as theoretical knowledge; and involves organized
CONTENT
Situation Analysis
Pangasinan. They offer high-quality products and systems for water refilling stations. The
company has proven its credibility, complete one-stop for all necessary materials and with
loyalty from its clientele and is looking forward to sustaining its growth in the future.
However, Watermax enterprise still using a manual process that makes the transactions
slow. The proponents designed and developed a web-based management system for
Watermax Enterprises that can solve the problems encountered using the manual process.
Statement of Objectives
3. Identify the features to be integrated into the system to maximize the system’s
functionality.
a. efficiency
b. affect
c. helpfulness
d. control
Watermax Enterprises. This project would help the company to monitor the sales
of the product and to reduce the time consumed for computing the sales as the system
the task easier. It also helps lessen the amount of time consumed to provide better services
Customers. Through this system, they can keep track of their records regarding
management systems that they can use in developing more improved management systems.
Future Developers. This project would act as a guide to the future developer on
how to work and practice their gained knowledge in developing a system. The future
developers can get an idea from this project and will help them developed a much better
customers record, product inventory, sales transactions, and generating sales report and
inventory report. The system will consist of some significant modules to satisfy the
The project Watermax Enterprises Management System has four levels of security,
The administrator has complete control of the system and is capable to manage
different information and resources for the system such as user type and employees record
and account. The admin can also manage the product category, brand, product, package,
services, supplier info, freebies, promo or discount, and orders. In addition, the admin is
also responsible for monitoring and maintaining customers information and their account,
sales transaction, delivery and installation, contract. Lastly, the admin can generate sales
The sales agent employee is capable to manage and monitor customers information
and the sales transaction. The sales agent employee is also responsible for managing and
The inventory personnel is in charge of keeping track of the products. The inventory
employee can manage the information about the stocks and inventory of the products. This
user can monitor the quantity of each products. For easy monitoring, the system also
Customers can track their records such as their orders and payments. The system
allows the customer to view and avail the packages, products, and services that the
company offers. Lastly, the customer can view the status of their order, transaction history,
However, the system is delimited to online payment. The system can only accept
payments on a cash basis and does not support electronic payment such as credit card and
e-wallet. The system is also delimited to mobile applications, and it is only intended as a
web-based management system. Commented [Ma14]: May change based on your own
study/scope
Definition of Terms
These are the following technical terms defined to help readers understand the
the system.
Inventory. It is one aspect of the proposed system that deals with the management
Chapter 2
As the proponents conceived the idea of developing a Management System for the
Watermax Enterprises, several related literature were gathered that served as the basis for
the developers to fully understand all aspects concerning the system. The following are the
related literature that helped the developer conceptualize the idea of developing a
R. Kumar (2020) stated that a manual system includes users are maintaining
ledgers, books etc. to store go downs, customer details as well as employee details. It is
very difficult to maintain historical data. Also, regular investments need to purchase
stationary every year. Some of the important business operations are estimating the
requirement of new raw material, dealing in the production of purchase order, purchase
invoice, sales invoice, and debit note. All these operations are performed by a team of
skilled members which are prompt in financial calculations and have a sharp memory. The
operations are handled in an effective way, but the process is time taking and subjected to
human errors.
According to James and Rashid (2016), most of the problems encountered with the
old (manual) system were inefficiency in record tracking due to over reliance on
paperwork, wastage of office space due to compilation of manual files. Also, poor storage,
retrieval and manipulation of data when required; a lot of time was normally wasted while
trying to carry out all these. K. James and T. Rashid (2016) added that other company uses
manual ledger systems that results in a lot of undesired drawbacks. There is a lot of time
wasting since the information is first written on hard copies then typed into a spreadsheet
program. It takes a very long time to search for a particular record with the current system
and lots of paper and ink are wasted too. This makes the system very inefficient. With flat
files, data duplication is a common problem that results in all sorts of problem such as
update and delete errors just to mention but a few. Since the manual ledger system can
easily be manipulated and ledger books can also get lost thus leading to loss of data which
is very vital for the company; this makes the system insecure.
Santiago et al. (2016) stated that using a manual inventory system may cause to
duplication of documents and work redundancy. Some businesses are depending on their
manual listing of products and inputs of data which is possible to commit errors. Some
businesses can’t view their proper records of sales or income in a given time of the year. It
was developed to effectively and efficiently manage the inventory of Walid Halal Spices
in their store.
for the company which was covering the storage needs of all the products that the company
possesses, and placing orders made by the registered customers in the system. The system
was able to input and update information about products in the stock, view, and search for
information about different users, customers, vendors, products, and orders of the
customers. The system also allows the admin to record all information about products
purchased, products sold and those remaining in the store. The system is able to export all
the records stored to Microsoft excel as reports for analysis and to generate sales report.
M. Mejs (2019) defined usability testing as the key to design validation. Usability
testing is more concerned with the design intuitiveness of the product and tested with users
who have no prior exposure to it. The first stage in conducting usability testing lies in
deciding on the type of testing required and the measures through which success will be
defined. A prototype with the functionalities you’d like to test therefore must be prepared,
alongside a scenario of the behavior expected of the participants. It’s also important to
create a test environment that reflects the environment the end product will be used in. The
second stage is where you’d need to pick and invite a sample of the population your end
product will be used by. The third stage is where the data from stage two is analyzed. The
feedback gathered through this can reveal issues with something as specific as the order of
buttons or give rise to a completely new functionality that would make the products user
experience better.
questionnaires designed for the assessment of perceived usability, typically with a specific
set of questions presented in a specified order using a specified format with specific rules
for producing scores based on the answers of respondents. One of the commonly used
Almost all of the questionnaires have undergone some type of psychometric qualification,
including assessment of reliability, validity, and sensitivity, making them valuable tools
for usability practitioners. The SUMI measures users’ perception of the Efficiency, Affect,
Synthesis
Some many existing studies and projects are similar and related to the proposed
system. Most of the studies above shows the same processes as monitoring of stock
availability of the product and monitoring of sales activities for faster way of generating
reports. In addition, the features include in a computerized sales and inventory system was
shown in the study of T. Dahiru (2020), it shows that the admin inputs all the current stock
and can be able to update if there should be any changes. Monitoring all the sales activities
can be done by simply printing the report sales. Tracking the quantity of goods available
in the store, or if need be, for a restock. Also, the admin can be able to generate report on
all the activities of the store. In addition, in the study of K. James and T. Rashid (2016), in
an inventory Management System, it must be able to input and update information about
products in the stock and allows the admin to record all information about products
Moreover, the proposed system shows more similarities in the study of K. Wong
(2019), for the system provides computerized searching of inquired products and it will
generate accurate records in the inventory. Also, it is able to generate monthly sales and
inventory report. The manager will be the admin that will manage to add staff and products,
update and delete records for the database after adding the staff. Yet it differs in generating
sales and inventory report because the proposed system can generate daily reports.
an efficient tracking of the inventory products and records, to maintain accuracy in the
computation of products and give security to their personal and transaction records. This
Sales and Inventory System provides computerized information record of the staff; easy
inventory, and transaction records; and provide computerized sales and inventory report.
study. The proposed system is similar to the previous studies, however, it differs in
generating of inventory and sales report which can be performed daily. The system also
provides a customer portal where they can order products and packages and also where
they can avail services for the maintenance of their machines. More than that, these
literatures also served as a guide for the developer to identify the features and advancement
that was incorporated on the developed system. Commented [Ma16]: Summarize the literature cited and
discuss how these studies will help you on your project
Conceptual Framework
The developers had used the conceptual framework patterned on the Input-Process-
Output Model (IPO). The IPO model provides the general structure and guides for the
encountered in the current system, and the features of the system as inputs for the
Research and observation about the existing process in the current system were
These inputs were essential factors in the generation of the system’s specifications.
These inputs were transformed to their expected output, using the rapid application
construction, and cutover phases. The result was the Watermax Enterprises Management
System. To have a better overview of the methodology used in the developed system,
Chapter 3
METHODOLOGY
This chapter gives an outline of study methods that the proponents followed in the
project. It also presents the research design, population and sample of the study, research
Project Design
The proponents used descriptive- developmental research design for the Watermax
characteristics about the population or phenomenon being studied (Reeves et al., 2010).
as the systematic study of designing, developing, and evaluating processes, and products
that meet the criteria of internal consistency and effectiveness. According to Akker (2000),
developmental research has two main types. The first type is the so-called formative
research which focuses more on the impact of the product on the organization while the
second type is the so-called reconstructive studies which are oriented toward the general
Figure 2. Rapid Application Development Commented [Ma19]: Change the figure of your
methodology.
Rapid Application Development has four (4) phases: Requirements Planning, User
Design, Construction, and Cutover. Figure 2 presents the graphical representation of the
RAD model.
designers, developers, and users come to a rough agreement on project scope and
application requirements, so that the future stages with prototyping begin. During this
stage, the proponents communicated with the owner of Watermax Enterprises to determine
the goals and expectations for the project as well as current and potential issues that would
need to be addressed during the build. In doing so, the proponents prepared a guide
heavy emphasis on determining the system architecture. In this phase, the proponents
most of the actual application coding, testing, and integration takes place. In this phase, the
proponents started building the project. They started started coding using (PHP) Hypertext
Pre-processor as the scripting language and MySQL as the Database Management System.
The proponents used Cascading Style Sheet and Adobe Photoshop for the design of the
proposed system.
Cutover. According to A. P. Morse (2016), the final cutover stage allows the
development team time to move components to a live production environment, where any
necessary full-scale testing can take place. In this phase, the proponents implemented the
proposed system while the coders and clients continue to look for bugs in the system. Commented [Ma20]: Discuss each phase of your
methodology/ Provide definition of he phase based on
literature and discuss your actual task for that specific
phase.
Population and Locale of Study
interview with the supervisor of Watermax Enterprises was conducted to determine what
and how the work is done inside their office. The other employees were also interviewed
about their job and to understand the different processes inside the organization. The
gathered information was analyzed to determine the problems they encountered with the
existing process.
questionnaire answered via Google Forms was administered by the Watermax Enterprises
employees and customers. Commented [Ma21]: Change based on the need of your
study and who will be your respondents
The total population of this project was chosen randomly using the Slovin’s formula
as shown below.
𝑵
𝒏 = (𝟏+𝑵𝒆𝟐 )
where:
n = number of samples
Data Instrumentation
The following are the data gathering tools that will be used by the proponents to
For Objective No. 1 and No. 2, the proponents used structured interview as the
first method in gathering data and information for the system's development. For Objective
No. 1, the interview focused on understanding the process of the employee’s designated
work. For Objective No. 2, the interview focused on determining the problems encountered
visualizations of the design of the system to understand the look and feel of the final
product and to gain insights into how real users would use the product.
For Objective No. 4, the proponents used an online survey questionnaire based on
Software Usability Measurement Inventory (SUMI) focusing on: (a) Efficiency, (b) Affect,
(c) Helpfulness, (d) Control and (e) Learnability. This will help the proponents to study
how the end-users will use the system and their preferred features. This was used for
Data Analysis
This section involved the tools which will be used in data analysis to gather and
interpret the data that is needed in the production of the requirements in the development
of the system.
For Objective No. 1, the data gathered from the interview guided the proponents
about the needed data and information that are necessary in the development of the
system. Data Flow Diagram will be utilized to visually represent the manual processes.
For Objective No. 2, the data gathered from the interview allowed the proponents
to identify and analyzed the existing problems that the organization encounters with the
manual process.
For Objective No.3, the proponents used the Entity Relationship Diagram (ERD)
for the database design of the system. The Data Flow Diagram was used to visualize the
flow of the system and get a picture of the functionality needed for the system.
For Objective No. 4, the data was gathered from the SUMI questionnaire. The
proponents computed the overall mean based on the responses of the testers. The mean was
interpreted using the 5-point Likert Scale shown in Table 1. Commented [Ma23]: Change based on the need of your
study
Table 1. Likert Scale for Usability Testing
The responses that will be ranging from 2.61 – 5.00 will be interpreted as usable,
satisfactory, and easy to use for which the system has met the requirements of the users.
Responses ranging from 1.00 – 2.60 will be described as not usable for which the system
The initial prototype of the system as shown in the plates served as a guide to the
Plate 1 shows the initial login page of the Watermax Enterprises Management
System. On the login page, users are required to login based on the username and password.
If the system validated that the users supplied username and password is correct, then the
system would automatically link them to their homepage and could use all the available
System. For the admin homepage, it contains navigations that provides the functionalities
Plate 3 shows the initial add form of the Watermax Enterprises Management
System.
Plate 4 shows the initial edit form of the Watermax Enterprises Management
The Watermax Enterprises Management System is a web system that makes use of
different application programming interfaces. The system was developed using Hypertext
Mark-up Language, Cascading Style Sheets, and PHP as well as MySQL for the database.
hardware, software, and people. A web server is also required to host the system and enable
the end-users to access the system. Commented [Ma25]: Change based on the need of your
study.
Chapter 4
Section Title
Figure 3. Context Data Flow Diagram of the Existing System Commented [Ma26]: Provide figure for your findings
when necessary
<The number of figures may vary depending on your objective and findings. Each
figure should have corresponding discussions.>
Section 2
<Introductory statement for this >
This provides the summary of the expected features that the system must possess
The Watermax Enterprises Management System will be the official site of the
Watermax employees and their customers. This time, workflow of the system can be
considered as dissimilar with the current system wherein operations are done manually.
To start the process, data serves as the inputs. The data entered by the users will be
directly stored to the database. The system provides information regarding customers info,
customers’ orders, sales transaction, contract, inventory details, and reports, such as sales
report and inventory report that are stored to facilitate faster retrieval.
The feature that each user can access depends on their user type inside the
company. Some features are not accessible by a typical employee and can only be accessed
by the supervisor of the company. The system also provides a portal for the customers for
processing their orders online, viewing information about the packages, products, and
services that the company offered. This portal will be exclusively accessed by the existing
To start with the system walkthrough, the index page is shown in Plate 5. Commented [Ma27]: Introductory statement for this
section
Plate 5 shows the employee’s index/login page of the system. This page will ask
the employee to enter its username and password to login with the system. The system
allows the admin, sales agent, and inventory personnel to log in to their account by entering
their default username and password given by the admin of the system. The login page will
automatically determine the role of the user based on their account ID. If successfully
logged in, the user will be redirected to the homepage intended for a particular role of the
In testing the level of usability of the developed system, the proponents conducted
a survey to a group of users which includes the store supervisor, sales agent, inventory
Table 2. Profile of the Testers Commented [Ma29]: Proper format for your table.
Total 30 100.00
Total 30 100.00
The total numbers of respondents are 30. Among the 30 testers of the application
13 or 43% are male while the remaining 57% or 17 are female which dominates the entire
In terms of age group, a respondent whose age ranges from 21 to 30 years old covers
67% of the entire population. Majority of the testers or respondents came from this age
group. It can also be observed that only 1 or 3% of respondents has age ranges form 31-40.
While there are 9 or 30% whose age are in range of 18-20 years old. Lastly, none of
respondents or testers has age greater than 40 years old. Commented [Ma30]: It varies depending on the actual
profile of your testers. You may follow this as your pattern
in your discussion.
To test the usability of the developed system, the proponents conducted a survey to
the supervisor, sales agent employee, inventory personnel, and customers of Watermax
Enterprises, who were the expected clients / users of the Watermax Enterprises
Management System.
There are 27 respondents from the customers and 3 respondents from the Watermax
Enterprises, who took part in the survey. The usability of the developed system was
determined using the Average Weighted Mean (AWM). The computed mean was
Table 3 shows the assessment of the testers towards the usability of the developed
8. The system does not some time stopped 4.27 Strongly Agree
unexpectedly.
Average Weighted Mean 4.33 Strongly Agree Commented [Ma32]: Items vary depending on the
instrument you used.
J. Kirakowski and M. Corbett (1990) stated that efficiency measures the degree to
which users feel that the software assists them in their work and is related to the concept
of transparency. As shown in Table 3, the usability testing result of the developed system
in terms of efficiency has a computed mean of 4.33 which is interpreted as usable. This
means that the system is efficient to use, it is easy to do what the end-user want, and the
Management System.
The overall result of the proposed system's usability testing is interpreted as usable
with the mean of 4.27, which shows that the developed system meets the following criteria:
efficiency, affect, helpfulness, control, and learnability. Commented [Ma34]: When necessary, show the
summary of all the criteria you measured..
Chapter 5
This chapter presents the summary of the findings based on the objectives of the
project, the conclusion drawn from the findings and the corresponding recommendations
SUMMARY
The proponents designed and developed the management system for Watermax
Enterprises that solved the manual process that the company have. The proposed system
transactions, and generating reports. The developed system also provided a portal for
The main objective of this project is to design and develop a management system
for Watermax Enterprises to reduce the amount of work and time being consumed in
performing a vital task such as sales monitoring and inventory management. More
specifically, the project described the existing process that is currently implemented by the
company. In addition, the project also identified the problems encountered by the
stakeholders with the current process. The project also showed the features integrated in
the developed system. Lastly, the usability of the developed system was measured in terms
existing process of the current system, problems encountered with the manual process, and
identify the features to be integrated into the system to maximize the system’s
functionality. The proponents used the Rapid Application Development as the basis for the
On the other hand, major findings as based on the problems were also presented.
The Watermax Enterprises is using manual processes that includes recording and
managing their client’s information in a different spreadsheet, generating sales reports and
There are problems that arise because of the manual system used by the institution,
such as: (1) record keeping and data retrieval of their customers; (2) recording and storing
customers info with their transactions in different spreadsheets; (3) manually computing
their monthly sales for generating their sales report; and lastly (4) paper-based products
inventory.
The features of the developed system include implementation of the business rules
and specified system requirements. The system provides information regarding customers
info, customers’ orders, sales transaction, printing of receipt and contract, inventory details,
and reports, such as sales report and inventory report that are stored to facilitate faster
retrieval. The system also provides a portal for the customers for processing their orders
online, viewing information about the packages, products, and services that the company
offered.
administered to test the system’s usability. Based on the results of the usability testing, the
system was able to meet the expectations and requirements of the company which makes
1. The system provides an efficient and easy way for the employee to record and
manage customers info with their sales transactions, generating sales report,
2. The system provides an efficient and easy way for the customer to order package,
product, or avail services online, and for monitoring their past orders and
3. The features of the system are considered and incorporated to come up with the
functionalities of the system. These functionalities include the different system
features that would help the company to easily store and manage relevant
information.
4. The summary result of the developed system was interpreted as usable in terms of
Efficiency, Affect, Helpfulness, Control, and Learnability, and has met the end-
RECOMMENDATIONS
Based on the findings and conclusions of the study, the following recommendations
are proposed.
3. For the development of similar system that uses the same technology as the
4. Since the results of the usability tests were usable in terms of Efficiency, Affect,
BIBLIOGRAPHY
A. Books
Kirakowski, J., & Corbett, M. (1990). Effective Methodology for the Study of HCI. NY:
Elsevier Science Inc.
B. Internet Sources
Chang, K. (2017). The improvement of ordering process with android studio: A case in
restaurant for NTHU student. Retrieved from
http://ielab.ie.nthu.edu.tw/2017_eiProject2/word/106034555.pdf
2. What are the processes handled by the Sales Agent employee? Inventory personnel?
3. When recording clients’ details, what is the information needed by the employees?
4. What are the forms being used in recording your clients’ details?
7. Do you encounter any problems with the current way of recording your clients’
10. Do you encounter any problem with the current way of inventorying your
11. How do you schedule the delivery and installation of the packages?
Direction: Please evaluate the following items by checking [/] the corresponding box
using the scale:
5 Strongly Agree
4 Agree
3 Moderately Agree
2 Slightly Agree
1 Disagree
Efficiency 5 4 3 2 1
1. This software responds fast to inputs.
2. It is easy to make the software do exactly what you want.
3. This software is a great help to my work.
4. The software presents alternative facilities that aids in my work.
5. The software is consistent.
6. The speed of the software is fast enough.
7. It is obvious that user needs have been fully taken into
consideration.
8. The system does not some time stopped unexpectedly.
9. I don’t have to look for assistance most times when I use this
software.
10. It is relatively easy to move from one part of a task to another.
Affect
1. I know what to do next with this software.
2. Working with this software is satisfying.
3. I would like to use this software every day.
4. I would recommend this software to my colleagues.
5. Using this software is not frustrating.
Helpfulness
1. The instructions and prompts are helpful.
2. The way that system information is presented is clear and
understandable.
3. There is enough information on the screen when it’s needed.
4. Error prevention messages are adequate.
5. I am confident to use all the functions.
Control
1. This software didn’t stop unexpectedly on different conditions.
2. There are familiar commands or operations to do a task.
3. I can understand and act on the information provided by the
software.
4. Tasks can be performed in straightforward manner using this
software.
5. Fewer steps are required to get something to work.
6. It is easy to learn the software functions.
Learnability
1. Learning to operate this software initially is easy.
2. It is easy to learn the software commands and functions.
3. You can’t go wrong into using the commands because the
commands lead to proper step.
4. There is not much to read before you can use the software.
5. The organization of the menus or information lists seem quite
logical.
6. Learning how to use new functions is very easy.
7. It does not take too long to learn the software functions.
8. I know what to do next with this system.
This is the end of the survey questionnaire. Thank you very much for your time
and cooperation.
Efficiency
Items
RESPONDENTS E1 E2 E3 E4 E5 E6 E7 E8 E9 E10
Respondent 1 5 5 5 5 5 5 5 5 5 5
Respondent 2 5 5 4 4 5 5 5 4 5 5
Respondent 3 5 5 5 5 5 5 5 5 5 5
Respondent 4 5 5 4 5 5 4 5 5 3 4
Respondent 5 5 5 4 5 5 5 5 5 5 5
Respondent 6 4 4 4 4 4 3 4 3 3 3
Respondent 7 5 5 5 5 5 5 5 5 5 5
Respondent 8 4 4 4 4 4 4 4 5 5 4
Respondent 9 5 5 5 3 4 4 5 3 4 3
Respondent 10 4 4 4 4 4 4 4 4 4 4
Respondent 11 4 4 4 4 4 4 4 4 4 4
Respondent 12 4 4 4 4 4 4 4 4 4 5
Respondent 13 3 3 4 4 4 4 3 4 4 4
Respondent 14 4 5 5 4 4 4 4 4 5 4
Respondent 15 5 5 5 5 5 5 5 5 5 5
Respondent 16 4 4 4 4 4 4 4 4 4 4
Respondent 17 4 4 4 4 4 4 4 4 4 4
Respondent 18 4 5 4 4 5 4 4 4 3 5
Respondent 19 5 5 4 5 5 4 5 5 3 5
Respondent 20 5 5 4 4 5 4 4 5 3 4
Respondent 21 5 4 3 4 5 5 5 4 3 4
Respondent 22 5 5 3 5 5 4 5 5 3 5
Respondent 23 4 5 4 5 5 4 4 5 5 4
Respondent 24 5 5 5 5 5 5 5 5 5 5
Respondent 25 5 5 5 4 5 3 5 5 3 5
Respondent 26 4 4 4 4 4 4 4 4 4 4
Respondent 27 4 4 4 4 4 3 4 3 3 3
Respondent 28 3 5 4 5 3 4 5 4 3 5
Respondent 29 5 4 4 5 5 5 4 5 4 4
Respondent 30 5 5 4 5 4 4 4 4 4 4
Mean per Item 4.47 4.57 4.20 4.40 4.50 4.20 4.43 4.37 4.00 4.33
Affect
Items
RESPONDENTS A1 A2 A3 A4 A5
Respondent 1 5 5 5 5 5
Respondent 2 5 5 5 5 5
Respondent 3 4 5 4 4 4
Respondent 4 3 4 4 5 5
Respondent 5 4 5 4 5 5
Respondent 6 3 3 4 2 3
Respondent 7 5 5 5 5 5
Respondent 8 4 4 4 4 4
Respondent 9 4 3 2 4 3
Respondent 10 4 4 3 4 4
Respondent 11 4 4 4 4 4
Respondent 12 4 5 4 4 5
Respondent 13 4 4 4 4 4
Respondent 14 4 5 5 5 4
Respondent 15 5 5 5 5 5
Respondent 16 4 4 4 4 4
Respondent 17 4 4 4 4 4
Respondent 18 4 4 4 4 5
Respondent 19 3 4 4 5 5
Respondent 20 3 5 4 4 5
Respondent 21 4 5 5 3 4
Respondent 22 3 5 3 3 4
Respondent 23 4 5 5 4 5
Respondent 24 5 5 5 5 5
Respondent 25 3 5 5 5 5
Respondent 26 4 4 4 4 4
Respondent 27 3 3 2 2 3
Respondent 28 4 3 5 5 4
Respondent 29 5 4 5 4 5
Respondent 30 5 4 4 5 4
Mean per Item 4.00 4.33 4.17 4.20 4.37
Helpfulness
Items
RESPONDENTS H1 H2 H3 H4 H5
Respondent 1 5 5 5 5 5
Respondent 2 5 5 5 5 5
Respondent 3 5 5 4 5 5
Respondent 4 5 5 5 5 3
Respondent 5 5 5 5 5 5
Respondent 6 4 3 3 3 4
Respondent 7 5 5 5 5 5
Respondent 8 4 4 4 2 4
Respondent 9 4 3 4 5 5
Respondent 10 4 4 4 4 4
Respondent 11 4 4 4 4 4
Respondent 12 4 5 4 4 4
Respondent 13 4 4 4 4 4
Respondent 14 3 5 4 4 5
Respondent 15 5 5 5 5 5
Respondent 16 4 4 4 4 4
Respondent 17 4 4 4 4 4
Respondent 18 5 5 5 5 3
Respondent 19 5 5 4 5 3
Respondent 20 5 5 5 5 3
Respondent 21 5 5 5 4 5
Respondent 22 5 5 5 5 3
Respondent 23 5 4 4 4 5
Respondent 24 5 5 5 5 5
Respondent 25 5 5 5 5 4
Respondent 26 4 4 4 4 4
Respondent 27 2 2 2 2 3
Respondent 28 5 4 5 3 5
Respondent 29 5 5 4 5 5
Respondent 30 5 5 5 4 4
Mean per Item 4.50 4.47 4.37 4.30 4.23
Control
Items
RESPONDENTS C1 C2 C3 C4 C5 C6
Respondent 1 5 5 5 5 5 5
Respondent 2 5 5 5 5 5 5
Respondent 3 4 5 5 5 4 5
Respondent 4 5 4 3 5 5 4
Respondent 5 5 5 5 5 4 5
Respondent 6 3 3 3 3 3 3
Respondent 7 5 5 5 5 5 5
Respondent 8 4 4 4 4 4 4
Respondent 9 4 4 4 4 4 2
Respondent 10 4 4 4 4 4 4
Respondent 11 4 4 4 4 4 4
Respondent 12 5 4 5 4 4 4
Respondent 13 3 4 4 4 4 4
Respondent 14 4 4 5 5 4 4
Respondent 15 5 5 5 5 4 4
Respondent 16 4 4 4 4 4 4
Respondent 17 4 4 4 4 4 4
Respondent 18 5 5 3 5 4 4
Respondent 19 5 5 4 4 4 4
Respondent 20 5 5 4 4 4 5
Respondent 21 5 4 3 5 5 2
Respondent 22 5 5 3 5 5 5
Respondent 23 4 5 5 4 4 5
Respondent 24 5 5 5 5 5 5
Respondent 25 5 5 4 5 5 5
Respondent 26 4 4 4 4 4 4
Respondent 27 2 2 3 2 3 3
Respondent 28 4 3 4 5 4 3
Respondent 29 4 5 5 5 4 4
Respondent 30 5 4 4 4 4 4
Mean per Item 4.37 4.33 4.17 4.40 4.20 4.10
Learnability
Items
RESPONDENTS L1 L2 L3 L4 L5 L6 L7 L8
Respondent 1 5 5 5 5 5 5 5 5
Respondent 2 5 5 5 5 5 5 5 5
Respondent 3 5 5 4 4 4 5 4 4
Respondent 4 4 5 5 5 5 5 4 3
Respondent 5 5 5 4 5 5 5 5 5
Respondent 6 4 4 4 3 3 3 3 3
Respondent 7 5 5 5 5 5 5 5 5
Respondent 8 4 4 4 4 4 2 2 4
Respondent 9 3 3 3 4 4 4 5 4
Respondent 10 4 4 4 4 4 4 4 4
Respondent 11 4 4 4 4 4 4 4 4
Respondent 12 4 5 4 4 4 4 4 4
Respondent 13 4 5 3 4 3 3 4 4
Respondent 14 5 4 4 4 4 4 5 4
Respondent 15 4 4 4 4 4 4 4 4
Respondent 16 4 4 4 4 4 4 4 4
Respondent 17 4 4 4 4 4 4 4 4
Respondent 18 4 4 4 4 5 4 4 3
Respondent 19 4 4 4 5 5 4 4 3
Respondent 20 5 5 5 5 5 5 5 3
Respondent 21 5 2 4 4 3 5 5 5
Respondent 22 5 5 4 5 5 5 5 3
Respondent 23 4 4 5 4 5 4 5 5
Respondent 24 5 5 5 5 5 5 5 5
Respondent 25 5 5 5 5 5 5 5 3
Respondent 26 4 4 4 4 4 4 4 4
Respondent 27 2 3 3 2 3 3 3 2
Respondent 28 4 3 3 5 4 3 5 3
Respondent 29 5 4 4 4 5 4 4 4
Respondent 30 4 4 4 3 4 3 4 4
Mean per Item 4.30 4.23 4.13 4.23 4.30 4.13 4.30 3.90
System
Curriculum Vitae
“If you want to make the world a better place, take a look at yourself, and make a
change.”
Personal Information
Name : Jedidiah Rey D. Delos Santos
Nickname : Jedi
Address : Bersamin, Alcala, Pangasinan
Contact Number : 09107001828
Birth Date : December 3, 1999
Citizenship : Filipino
Father’s Name : Manuel F. Delos Santos
Mother’s Name : Cynthia G. Delos Santos
Interest : playing online games, watching Anime
Educational Background
Tertiary : Pangasinan State University
Bayambang Campus
Bayambang, Pangasinan
2018-2022
“If you don’t take risks, you can’t create a future.” – Monkey D. Luffy
Personal Information
Name : Al John Junio
Nickname : Aj
Address : Asin, Bayambang, Pangasinan
Contact Number : 09102234970
Birth Date : May 12, 2000
Citizenship : Filipino
Father’s Name : Gerry G. Junio
Mother’s Name : Resela N. Junio
Interest : playing mobile legends, watching Anime
Educational Background
Tertiary : Pangasinan State University
Bayambang Campus
Bayambang, Pangasinan
2018-2022