dts.

essepiservice_it_olexandr_y
ASUS Computer International

IP:104.28.155.140
ASUS ExpertBook B5402FEA series

Service Guide
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CONFIDENTIAL
IMPORTANT NOTICE:
This document is intended for ASUS Authorized Service Providers only. Performing any repairs without authorization will void
warranty. ASUS will not be liable for any damages that may occur while performing any procedures provided in this guide.
 Change History

Version Date Owner Change History

V1.0 2021/12/15 Walter1_Lu dts.essepiservice_it_olexandr_y
First Release

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 Table of Contents
• Service Overview
• ASUS ExpertBook B5402FEA Series Overview
• Components Top View dts.essepiservice_it_olexandr_y
• Repair Overview
• Appropriate Tools
• Key Parts and Related Parts
• Disassembly Steps:
x Bottom Case
x Battery
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x SSD
x DDR
x WLAN Module
x Speakers
x Thermal Module and Fan
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x LCD Module
x Mainboard
x Stylus Holder and Sensor Board
x IO Board and Fingerprint Module
x Touchpad Module
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x WLAN Antennas
x Keyboard Support Plate
• GAP/STEP Acceptance Criteria

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 Service Overview

•
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Carefully read through this Service Guide for a look at various components of the device before performing any service and repairs.

• To provide the best service, we have provided the below information for technicians from distributors and resellers to perform the complete device
disassembly and assembly. Before performing the procedures, please be sure to read through the overview in this service guide for component overview
to avoid any unwarranted damages to the device hardware.

•
ordering, please refer to the OrderBook.
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The following contents include all part numbers mentioned in the service guide are used for reference only, if you need the exact part number for

• Due to sales policy difference, the components might have different specifications on the same series product, please refer to E-manual by model.

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 ASUS ExpertBook B5402FEA Series Overview

Front View Bottom View

1 dts.essepiservice_it_olexandr_y
1
2 1 Array microphones
1 Air ventilations
2 Camera
2 Speakers
3 Display panel
4 Touchpad/NumberPad
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3
5 Air ventilations
6 Keyboard

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Left View
1 USB 3.2 Gen 2 Type-C® / Thunderbolt 3
/ Power (DC) input port(s)
4
2 LAN port
1 2 3 4 5 6 3 HDMI port
4 USB 3.2 Gen 2 port
Right View
1 Stylus CONFIDENTIAL 5
6
Volume button
Status indicators
2 Power button and Fingerprint sensor
3 Headphone/Headset/Microphone jack
1 2 3 4 5 6
4 USB 2.0 port
5 MicroSD card slot
6 Kensington® security slot

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 Components Top View
 BOTTOM CASE  STYLUS  BATTERY  SSD  SSD AL FOIL  2ND SSD THERMAL PAD  DDR

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 DDR SHIELDING  WIFI MODULE  RIGHT SPEAKER  LEFT SPEAKER  THERMAL MODULE  FAN  LCD MODULE

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 MAINBOARD  STYLUS CHARGER  STYLUS HOLDER  SENSOR BOARD  FINGERPRINT BRACKET  FINGERPRINT MODULE  IO BOARD

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 TOUCHPAD MODULE  TP CONDUCTIVE TAPE  ANTENNA MAIN + AUX  KEYBOARD SUPPORT  UPPER CASE WITH  IO BOARD FFC  SENSOR BOARD CABLE
PLATE KEYBOARD

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 TOUCHPAD FFC

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 Repair Overview
This chapter describes disassembly and assembly (Assemble document, please look up from the last page), please follow the information provided in this section to perform the complete
disassembly procedure.
 Precautions: dts.essepiservice_it_olexandr_y
Before you perform any service or repair on the notebook, please pay special attention to the cautions prevent any damages to the device.

1. Be sure that the device is powered down. 9. Screw Appearance Criteria:

2. Before disassembling any part, please disconnect all power source. ex: AC plug/Battery If the screws have the following damaged appearance, please do not use.
connector/Power protect screw etc. a. Shape deformed.

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3. Remove all rings, watches and any other metal objects from your hands. b. Damaged head – unable to drive in or the stripped screw.
c. Damaged unable to securely tighten.
d. Paint scratched off.
e. Rusty

4. Always wear a ground strap on your hand to protect the device from static discharge.

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5. Please refer to “ANSI ESD S20.20” about ESD protection measure.
6. Put the disassembled parts in the functional PE BAG to avoid any damages of the
A/B/C/D part. 10. The following chapter includes all part numbers mentioned in service guide are used for
reference only, actual part name depends on different SKU, if you need the exact part
number for ordering, please refer to the Orderbook.
11. Due to sales policy difference, the components may have different specifications on the
same model. Please note that all pictures and components shown on Service Guide are
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7. The maintenance environment temperature is 20-30°C and humidity is 40% - 70%.
for disassembly/assembly description purpose only, so please refer to the actual product
for disassemble/assemble.
8. To avoid scratching on the surface of machine; please use anti-static and soft materials to
put on desk in repair environment as below photo.

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 Appropriate Tools
Please prepare and select the appropriate tools to disassemble/assemble for the ASUS ExpertBook B5402FEA series notebook.

 Screwdriver
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Please accord to different screw specification to choose different screwdriver and head.
 Alcohol 95%  Glove  Dust-free Cloth

#1
 Plastic Blade
 Thermal Pad (Substitute: 16TT0-R004H000 G500 Thermal Grease)

 Plastic Tweezers
IP:104.28.155.140 G500 Thermal Grease FCR-AS Thermal Grease

Use a pair of tweezers to remove/insert/tidy cables.

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Thickness compass specification 0.05mm-1.5mm. Use it to measure the gap.

 Magnetism Board CONFIDENTIAL

Suggest local buy magnetism board to place screw, avoid mix different type screw to cause
assembly damage.

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 Key Parts and Related Parts
Please refer to Key parts and Related parts list, when you need to replace the Key parts, you also need to get the Related parts for repair use.

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 Bottom Case
Disassembly Steps:

Disassembly Notice Please be sure to pull out the adapter.

Screws QTY Spec Torque (kgf-cm)
Step 1 : Remove the 10 screws and stylus.
Step 2 : Use the plastic blade to pry the bottom case. dts.essepiservice_it_olexandr_y 1 M2.0*8.5 1.8~2.2

Step 3 : Remove the bottom case. 9 M2.0*4.0 1.8~2.2

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1 Remove 10 screws and stylus 2 Use plastic blade to pry the bottom case Start 3 Remove bottom case

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To avoid the bottom case
hook, don't insert the plastic
Please follow above arrow
direction when using the
blade at each red circle. plastic blade to pry the
bottom case at each blue
circle location.
(To avoid damage to the
bottom case, DO NOT pry
along the edges marked by the
yellow line)

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 Battery
Disassembly Notice Please be sure to pull out the adapter and disconnect the battery.
Screws QTY Spec Torque (kgf-cm)

ten seconds in order to avoid IC damage. dts.essepiservice_it_olexandr_y

Before disassembling the battery connector, please be sure to pull out the adapter and disconnect the battery after 6 M2.0*3.0 1.8~2.2

Step 1 : Disconnect the battery connector.

Step 2 : Remove the 6 screws.
Step 3 : Remove the battery.

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1 Disconnect battery connector

2
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3 Remove battery
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 SSD
Disassembly Notice Please be sure to pull out the adapter and disconnect the battery.
Screws QTY Spec Torque (kgf-cm)
Step 1 : Remove the screw.
Step 2 : Remove the SSD. dts.essepiservice_it_olexandr_y 1 M2.0*2.5 1.8~2.2

Step 3 : Remove the SSD aluminium foil.

Assembly Notice
The number of SSD modules varies depending on the SKU.
Before installing the 2nd SSD module assembly, ensure that

IP:104.28.155.140 the thermal pad is properly attached onto the mainboard as

shown below:

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1 Remove 1 screw 2 Remove SSD 3 Remove SSD aluminium foil

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 DDR
Disassembly Notice Please be sure to pull out the adapter and disconnect the battery.

Step 1 : Remove the DDR shielding.

Step 2 : Remove the DDR. dts.essepiservice_it_olexandr_y
Assembly Notice
When installing the DDR shielding, ensure that it is properly
engaged into the clips as shown below:

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1 Remove DDR shielding 2 Remove DDR

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 WLAN Module
Disassembly Notice Please be sure to pull out the adapter and disconnect the battery.
Screws QTY Spec Torque (kgf-cm)
Step 1 : Remove the screw.
Step 2 : Disconnect the WLAN antenna cables. dts.essepiservice_it_olexandr_y 1 M2.0*2.5 1.8~2.2

Step 3 : Remove the WLAN module.

Assembly Notice
When connecting the WLAN antenna cables, ensure that the
cables are properly routed through the cable guides on the

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3 Remove WLAN module
upper case as shown below:

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the screw and the AUX antenna cable to another connector
on the WLAN module.

1 Remove 1 screw 2 Disconnect WLAN antenna cables

MAIN
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AUX

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 Speakers
Disassembly Notice Please be sure to pull out the adapter and disconnect the battery.

Step 1 : Disconnect the right speaker cable and unroute the cable from
the cable guides. Then remove the right speaker. dts.essepiservice_it_olexandr_y Assembly Notice
Step 2 : Disconnect the left speaker cable. Then remove the left When connecting the right speaker cable, ensure that the
speaker. cable is properly routed through the cable guides on the
upper case as shown below:

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1 Disconnect cable and remove right speaker 2 Disconnect cable and remove left speaker

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 Thermal Module and Fan
Disassembly Notice Please be sure to pull out the adapter and disconnect the battery.
Screws QTY Spec Torque (kgf-cm)
Step 1 : Disconnect and remove the IO board FFC.
Step 2 : Disconnect the fan and camera cables. Then unroute the dts.essepiservice_it_olexandr_y 7 M2.0*3.0 1.8~2.2
camera cable from the cable guides.
Assembly Notice Assembly Notice
If FFC is damage during disassembly, please replace Please use the correct technique to remove the fan
new one. Here are some samples of FFC damage: to avoid getting out of shape.

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- When connecting the camera cable, ensure that

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guides on the upper case as shown below:

1 Remove IO board FFC 2 Disconnect cables

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 Thermal Module and Fan
Disassembly Notice Please be sure to pull out the adapter and disconnect the battery.

Step 3 : Remove the 7 screws (for thermal module screws, remove

them in sequence order: 4321). dts.essepiservice_it_olexandr_y
Assembly Notice
Step 4 : Remove the thermal module and fan. Step-1
Please refer to Repair Notice:RN201907120* SOP(Link) for the thermal material rework
before reassembling the thermal module.
▪ THERMAL MODULE Location: [VRAM/CHOKE/MOS]

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Material: 16TT0-R003V000 FCR-AS Grease
▪ MB Location: [GPU/CPU]
Material:
Main (16TT0-R004H000 GA500 Grease)
Substitute (13GNUP10T040-1 PSX Thermal pad)
Step-2
During installation, please follow the screws numbers (in sequence order: 1234) to

Time:2023-09-12 05:57:27 tighten the 4 screws on the thermal module.

3 Remove 7 screws 4 Remove thermal module and fan

1 4 CONFIDENTIAL
3 2

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 LCD Module
Disassembly Notice Please be sure to pull out the adapter and disconnect the battery.
Screws QTY Spec Torque (kgf-cm)
Step 1 : Release the latch and disconnect the eDP cable.
Step 2 : Open the LCD module to 90° and remove the 6 screws. dts.essepiservice_it_olexandr_y 6 M2.5*5.0 2.5~3.0

Step 3 : Remove the LCD module.

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1 Release latch and disconnect eDP cable

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2 Open LCD Module to 90° and remove 6 screws 3 Remove LCD module
Notice
CONFIDENTIAL LCD is a module and
cannot be disassembled.

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 Mainboard
Disassembly Notice Please be sure to pull out the adapter and disconnect the battery.
Screws QTY Spec Torque (kgf-cm)
Step 1 : Pry to detach the RTC battery.
Step 2 : Disconnect the cables. dts.essepiservice_it_olexandr_y 5 M2.0*3.0 1.8~2.2

Step 3 : Remove the 5 screws.

Step 4 : Remove the mainboard. Assembly Notice
If FFC is damage during disassembly, please replace new one.
Here are some samples of FFC damage:

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4 Remove mainboard
3

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1 Pry RTC battery 2 Disconnect cables

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 Mainboard
Mainboard connector placement

Fan
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WLAN eDP
Camera

IO Board
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DDR Slot
Sensor Board

Stylus Charger
2nd SSD

Main SSD
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RTC Battery
KB Backlight

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Keyboard Battery

Right Speaker Touchpad

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 Mainboard
Materials on mainboard

13NX04H0T17011 dts.essepiservice_it_olexandr_y 13NX04H0L08011

B5402CEA MB RF AL FOIL MYLAR TOP
B5402CEA DDR ABSORBER TOP

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13NX04H0T17011
B5402CEA DDR ABSORBER TOP

13NX04H0T16011
B5402CEA USB3.0 ABSORBER TOP

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13NX04H0T18011

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B5402CEA USB3.0 ABSORBER BTM 13NX04H0L05011
B5402CEA LED LENS SPONGE

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 Stylus Holder and Sensor Board
Disassembly Notice Please be sure to pull out the adapter and disconnect the battery.
Screws QTY Spec Torque (kgf-cm)
Step 1 : Remove the screw securing the stylus charger.
Step 2 : Disconnect the stylus charger cable. Then detach the mylar dts.essepiservice_it_olexandr_y 4 M2.0*3.0 1.8~2.2
and disconnect the sensor board cable.
Step 3 : Remove the stylus charger and sensor board cable.
Step 4 : Remove the screw securing the stylus holder.

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1 Remove 1 screw 2 Detach mylar and disconnect cables 3 Remove stylus charger and 4 Remove 1 screw
sensor board cable
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 Stylus Holder and Sensor Board
Disassembly Notice Please be sure to pull out the adapter and disconnect the battery.

Step 5 : Remove the 2 screws securing the sensor board.

Step 6 : Remove the sensor board. dts.essepiservice_it_olexandr_y
Assembly Notice
When installing the sensor board, ensure that the guide pin is
properly aligned with the slot on the stylus holder as shown
below:

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5 Remove 2 screws 6 Remove sensor board

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 IO Board and Fingerprint Module
Disassembly Notice Please be sure to pull out the adapter and disconnect the battery.
Screws QTY Spec Torque (kgf-cm)
Step 1 : Remove the 3 screws. Then remove the IO board assembly.
Step 2 : Remove the fingerprint bracket. dts.essepiservice_it_olexandr_y 3 M2.0*3.0 1.8~2.2

Step 3 : Disconnect the fingerprint FPC. Then remove the fingerprint

module from the IO board. Assembly Notice
When installing the fingerprint module, ensure that the
power button is properly installed into its slot on the upper

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1 Remove 3 screws and IO board assembly

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2 Remove fingerprint bracket 3 Disconnect fingerprint FPC and remove fingerprint module from IO board

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 Touchpad Module
Disassembly Notice Please be sure to pull out the adapter and disconnect the battery.
Screws QTY Spec Torque (kgf-cm)
Step 1 : Disconnect the touchpad FFC. Then remove it.
Step 2 : Detach the conductive tape and remove the 7 screws. Then dts.essepiservice_it_olexandr_y 7 M2.0*2.5 1.8~2.2
remove the touchpad module.
Assembly Notice
If FFC is damage during disassembly, please replace new one.
Here are some samples of FFC damage:

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1 Disconnect touchpad FFC and remove 2 Detach conductive tape, remove 7 screws, and then remove touchpad module

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 WLAN Antennas
Disassembly Notice Please be sure to pull out the adapter and disconnect the battery.

Step 1 : Unroute the WLAN antenna cables from the cable guides. Then
remove the WLAN antennas (MAIN+AUX). dts.essepiservice_it_olexandr_y
Assembly Notice
Before connecting the WLAN antenna cables, ensure that the
cables are properly routed through the cable guides on the
upper case as shown below:

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1 Unroute WLAN antenna cables and remove WLAN antennas

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 Keyboard Support Plate
Disassembly Notice Please be sure to pull out the adapter and disconnect the battery.
Screws QTY Spec Torque (kgf-cm)
Step 1 : Remove the 2 screws. Then remove the keyboard support
plate. dts.essepiservice_it_olexandr_y 2 M2.0*2.5 1.8~2.2

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1 Remove 2 screws and remove KB support plate

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 GAP/STEP Acceptance Criteria
After the machine is assembled completely, please perform the visual inspection according to the GAP/STEP acceptance criteria.

dts.essepiservice_it_olexandr_y
1-3 1-4 9-1 9-3 9-4 9-5 9-2

3-1 3-2 3-3 3-4

1-2 1-5

6-1
6-4

1-1
2-1 2-2 2-3
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1-6 6-2
6-5
12

5-1 5-2 5-3 5-4

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6-3 6-6

6-7 6-8 6-9 6-10

7-4 8-1 8-2 8-3 7-5

10-3 10-1 10-2 10-5

7-3
7-6

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10-4 10-7 10-8 10-6

7-2

7-7

7-1
7-8

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7-10 4-1 4-2 4-3 4-4 7-9
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 GAP/STEP Acceptance Criteria
Gap Step
Item Description
Design ASUS Spec. Note Design ASUS Spec. Note
1(1-6)
2(1-3)
LCD COVER FRAME
PANEL GLASS
PANEL GLASS
LCD BEZEL
0.15
0.15
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0~0.4
0~0.3
0.4
1.2
0.15~0.55
0.05
A COVER>PANEL GLASS(+)
LCD BEZEL > PANEL GLASS(+)
3(1-4) LCD COVER HINGE CAP 0.8 0.2~1.1 1.2 0.05 HINGE CAP>A COVER(+)
4(1-4) BOTTOM CASE HINGE CAP 0.8 0.2~1.1 0.8 0
5(1-4) TOP CASE HINGE CAP 0.8 0.2~1.1 0.4 0 HINGE CAP>C COVER(+)
6(1-6) LEFT/RIGHT 0.6 0
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0~1.3 (w/o AUTO LOCK)
LCD MODULE SYS 0 LCD MODULE>SYS(+)
6(7-10) 0~1.0 (w AUTO LOCK) FRONT 0.3 0
7(1-10) TOP CASE BOTTOM CASE 0.1 0~0.3 0.3 0
8(1-3) TOP CASE ANTENNA COVER 0.1 0~0.3 0.3 0
9(1-2) D FRAME UP LEFT/RIGHT 0 -0.1~0.3
TOP CASE 0.1 0~0.3 TOP CASE>D FRAME(+)
9(3-5) D DOVER

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10(1-2) TOP 0.2 TOP
10(3-6) TOP CASE TP MYLAR 0.2 0.2 LEFT/RIGHT -0. 3 0~-0.6 TP MYLAR>TOP CASE(+)
10(7-8) Bottom 0 BOTTOM
LCD OPEN 125 ±5°
11 RUBBER FOOT TABLE 0 0~0.2
LCD CLOSE
12 TOP CASE Finger Print 0.15 不卡鍵為 OK 0.1 0~0.2

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