Leadership's Impact on Organizational Culture
Leadership's Impact on Organizational Culture
Leadership
Two sides of the same coin? and
Leadership and organizational
culture
organizational culture
Melody P.M. Chong
City University of Hong Kong, Kowloon, Hong Kong
Received 13 May 2017
Yufan Shang Revised 15 October 2017
24 February 2018
Xi’an Jiaotong University, Xi’an, China 29 April 2018
Malika Richards 25 July 2018
Accepted 8 August 2018
The Pennsylvania State University, University Park, Pennsylvania, USA, and
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Xiji Zhu
Central University of Finance and Economics, Beijing, China
Abstract
Purpose – Researchers have adopted a somewhat narrow conceptualization of organizational culture,
founded on specific assumptions about the impact of founders or top leadership. The purpose of this paper is
to address this research gap.
Design/methodology/approach – Based on 356 Chinese employees, this paper examines the relationships
between organizational culture, leadership and employee outcomes. Specifically, the paper focuses on a mediation
model by looking at how different leadership processes impact the relationship between culture and outcomes.
Findings – Supportive and task leadership styles and a persuasive influence strategy are correlated with
team, detail and innovation cultures, respectively, and are significantly stronger than that of other leadership
styles/strategies. Partial support is found for the mediating effect of task and change leadership styles, and
assertive and persuasive influence strategies. Contrary to the authors’ second assumption regarding the
social learning effect on outcomes, the study provides a tentative conclusion that different culture types may
have different levels of strength in molding middle management and consequently influencing subordinate
outcomes. The model of “culture-leadership-outcome” generally shows a similar pattern with the reverse
effect of “leadership-culture-outcome.”
Originality/value – This study was the first to examine the impact of organizational culture on leadership
and their effect on organizational outcomes, and to compare the reverse relationship. It suggests a new model
that combines social cognitive theory with concepts drawn from the social learning perspective. Both the
significant and non-significant results enhance our understanding on the mediating effects of leadership and
culture. The findings also enrich leadership theory because no empirical studies systematically examined the
similarities and differences between style approaches and influence strategies.
Keywords Organizational culture, Leadership styles, Social learning theory, Organizational outcomes,
Influence strategies
Paper type Research paper
Introduction
The success of companies is attributed to organizational culture, because culture can determine
whether or not the organization is able to survive under changing conditions (Smith and
Vecchio, 2007). Top management teams create organizational culture based on their histories
and personalities (Schein, 2010), this explains why research has extensively addressed the
impact of founders or leaders on organizational culture (Klein et al., 2013; Nguyen and
Mohamed, 2011; Sarros et al., 2002; Schein, 2010; Simosi and Xenikou, 2010; Smith and
The authors would like to thank Associate Editor, Dr Judith McKnight and two anonymous reviewers for
Leadership & Organization
their constructive comments on drafts. The work described in this paper was fully supported by a grant Development Journal
from College of Liberal Arts and Social Sciences, City University of Hong Kong (Project No. 9610133) to © Emerald Publishing Limited
0143-7739
the first author. DOI 10.1108/LODJ-05-2017-0122
LODJ Vecchio, 2007). However, such an approach results in only a partial view (Scott et al., 2003).
Failing to acknowledge the crucial role that culture plays in developing leaders can be costly
because culture is a major part of the context and its effects on leadership development is vital
to building sustainable businesses (Bal and Quinn, 2001).
Organizational culture and leadership can be seen as two sides of the same coin, to the
extent that leadership affects culture as much as culture influences leadership (Schein, 2010).
The study first examines the relationship of organizational culture with two widely
measured leadership behaviors (style approaches and influence strategies). Specifically, the
study tests the mediating effects of these two leadership behaviors on the relationship
between three types of organizational culture (team, detail and innovation) and three
employee work outcomes (organizational commitment, job satisfaction and work
performance). The study contributes to the literature of leadership and organizational
culture because it also tests the reverse mediation relationship (culture on leadership vs
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different labels (Denison and Mishra, 1995; O’Reilly et al., 1991). In particular, team
culture (e.g. involvement, supportive and humanistic encouraging), detail culture
(e.g. consistency, stability and conventional) and innovation culture (e.g. adaptability,
mission and competitiveness) (Block, 2003; Kwantes and Boglarsky, 2007; Lok and
Crawford, 1999; Sarros et al., 2002) have been widely used and empirically tested. Research
has also shown that organizational culture has a positive effect on commitment and/or job
satisfaction (Lok and Crawford, 1999; O’Reilly et al., 1991; Silverthorne, 2004) and
performance (Denison and Mishra, 1995).
colleagues strictly follow the company policy and the organization has a high expectation on
task standards (O’Reilly et al., 1991). A detail culture will have the strongest effect on both
task leadership and an assertive influence strategy because this culture type is consistent
with the way a task-oriented leader performs his work, such as planning and monitoring
operations (Yukl, 2002), whereas the assertive influence strategy also comprises tactics of
demanding and pressure during the influence process (Chong et al., 2013). An innovation
culture, where an organization shows flexibility and responds quickly to market changes,
will have an impact on change leadership because these traits are consistent with
the component behavior of a change leader who is willing to adapt to changes in the
environment (Yukl, 2002) and a leader who uses a persuasive influence strategy, such as
logic and inspirational appeal, to influence his subordinates (Chong et al., 2013).
We predict that middle level managers will model themselves to fit in with the
organizational culture, and their leadership style and influence strategy will significantly
support a similar organizational culture when compared with other types of leadership
styles and strategies. It is hypothesized:
H1. A team culture is positively and significantly more strongly related to (a) a
supportive leadership style and (b) a relational influence strategy when compared
with other two types of leadership styles/influence strategies.
H2. A detail culture is positively and significantly more strongly related to (a) a task
leadership style and (b) an assertive influence strategy when compared with other
two types of leadership styles/influence strategies.
H3. An innovation culture is positively and significantly more strongly related to (a) a
change leadership style and (b) a persuasive influence strategy when compared with
other two types of leadership styles/influence strategies.
Methods
Design, procedures and samples
Our study employed a convenience sample of employees based in the Shaanxi and Shenzhen
provinces of mainland China. Questionnaires were distributed physically to working MBA
students. Two of the students, both full-time managers, also helped distribute an electronic
version through the human resource department of their companies. In total, 385 surveys
were returned out of 435 questionnaires over a three-month period. In total, 29 of the 385
LODJ questionnaires were dropped because of missing data. The response rate was 81.8 percent
(N ¼ 356). Most participants (85.6 percent) were under 35 years. In total, 62 percent were
male. Most were general staff (66.6 percent). In total, 4.8 percent worked for small-scale
companies and 46.6 percent worked for large-scale companies. The majority of participants
(40.1 percent) reported working in finance, banking, human resources and professional
related fields. Most (93.8 percent) had worked with the immediate superior for one to five
years, and this superior was under 45 years (80.8 percent). In total, 84 percent of the
superiors had titles of supervisor, assistant manager, manager or senior manager.
We consider that our sample represents the majority of middle management because they
have more interactions at work with the front line staff.
Measures
The questionnaire was translated into Chinese and back-translated into English. Items were
measured on a seven-point Likert-type scale (1“strongly disagree” to 7 “strongly agree”), aside
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from influence strategies, using a five-point fixed response scale (1 “never” to 5 “very often”).
Organizational culture was measured using 12 modified items of organizational
culture profile developed by O’Reilly et al. (1991). Sample items include: “there is a
harmonious relationship between most colleagues (team/6-item)”; “this is a rule-orientated
company (detail/3-item)”; and “the organization is very responsive to new opportunities
(innovation/3-item).”
Leadership styles (15 items) were modified instruments developed from Yukl (1999).
Sample items include: your immediate superior “provides support and encouragement when
there is a difficult or stressful task (supportive/5-item),” “plans in detail how to accomplish
an important task (task/5-item)” and “encourages members to try new methods and evaluate
their effectiveness (change/5-item).” One item on change leadership was dropped due to a
low factor loading.
Influence strategies were measured by 15 tactics with two items explaining each
individual tactic, totaling 30 items (Chong et al., 2013). Sample items are: your immediate
superior “describes how the task is consistent with your personal ideals and values
(persuasive/10-item),” “comes to you many times to tell you the urgency and importance of
this task (assertive/8-item)” and “talks about something like events that you are interested in
before asking you to do the work (relational/12-item).” Legitimating and coalition tactics
were dropped due to lower factor loadings. Prior research also shows that these two tactics
do not always fall into an assertive influence strategy (Chong et al., 2013, 2015).
Organizational commitment was measured using nine items of the Organizational
Commitment Questionnaire (nine items) developed by Porter and Smith (1970).
Job satisfaction (three items) and work performance (seven items) were developed by
Brayfield and Rothe (1951) and Tsui et al. (1997), respectively.
Demographic variables are argued to have an impact on commitment, satisfaction and
performance (e.g. Lok and Crawford, 1999). Becker (2005), however, indicates potential
problems in the statistical control of variables. As we did not find strong correlations
between the demographics and the three dependent variables, we do not include
demographics in the analysis.
Data analysis
Structural equation models and SPSS AMOS were used to estimate the parameters and
model-data-fit of our theoretical models. Hypothesis testing was conducted using an SPSS
macro named PROCESS, as developed by Hayes (2013). Preacher and Hayes (2008) indicate
that this macro allows researchers to test the total and specific indirect effects using
bootstrapping confidence intervals and to conduct a pairwise contrasts test in multiple
mediator models.
Results Leadership
Confirmatory factor analyses and
To minimize common method variance, ex ante and ex post methods were employed organizational
(Podsakoff et al., 2003). We conducted two pilot studies to test the validity of the survey and
used different response formats. The respondents’ answers were kept anonymous. culture
Harman’s one-factor test and confirmatory factor analysis (CFA) were also conducted to test
the presence of common method effect. While the results of these analyses do not preclude
the possibility of common method variance (Podsakoff et al., 2003), they suggest that
common method variance is unlikely to confound the interpretations of results. Results from
the Harman’s one-factor test indicated that the first (largest) factor did not account for a
majority of the variance (38.58 percent), i.e. no general factor was apparent.
We followed the common method approach (Nunnally and Bernstein, 1994) to conduct
CFA. We averaged the items with the highest and lowest loadings to form three indicators
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for each variable (Mathieu et al., 1993). A one-factor measurement model (12 study variables,
with 36 indicators) resulted in a good fit, χ2(529) ¼ 1,748.91, p o0.0001; CFI ¼ 0.88;
TLI ¼ 0.84; RMSEA ¼ 0.081. The CFA of the full-hypothesized model (three leadership
styles as mediators, with 27 indicators) yielded a good and better fit, χ2(288) ¼ 911.19,
p o 0.0001; CFI ¼ 0.93; TLI ¼ 0.91; RMSEA ¼ 0.078. Similarly, the CFA of the
full-hypothesized model (three influence strategies as mediators, with 27 indicators) also
yielded a good fit, χ2(289) ¼ 85.22, p o0.0001; CFI ¼ 0.91; TLI ¼ 0.89; RMSEA ¼ 0.076.
Descriptive statistics
Table I presents the means, standard deviations, zero-order Pearson correlations and Cronbach’s α
reliabilities. All variables had good internal consistency with coefficient α values over 0.83.
The associations between the persuasive influence strategy with all three types of cultures and
leadership show its similarity as well as effectiveness in nature with most leadership styles.
While the relational influence strategy is not correlated with two types of cultures or had lower
correlation coefficient values, it is significantly correlated with satisfaction (0.74).
LODJ
Table I.
deviations,
coefficients
Mean, standard
correlations and
Variable Mean SD 1 2 3 4 5 6 7 8 9 10 11 12
(continued )
organizational
Leadership
culture
and
Results of
bootstrapping: H4–H9
Table II.
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LODJ
Table II.
Persuasive 0.1003 0.0603 0.1463 0.0750 0.0232 0.1311 0.0079 −0.0396 0.0533
Total indirect 0.1539 0.1081 0.2081 0.1553 0.0944 0.2213 0.0551 0.0073 0.1024
Contrasts
Relational vs assertive −0.0446 −0.0800 −0.0202 −0.0672 −0.1168 −0.0315 −0.0269 −0.0636 0.0051
Relational vs persuasive −0.0958 −0.1423 −0.0553 −0.0685 −0.1247 −0.0165 0.0023 −0.0455 0.0601
Assertive vs persuasive −0.0512 −0.1080 0.0033 −0.0013 −0.0700 0.0691 0.0292 −0.0274 0.0882
Detail culture (H7a–H7c) Indirect effects
Relational −0.0001 −0.0130 0.0131 −0.0001 −0.0163 0.0154 −0.0001 −0.0167 0.0200
Assertive 0.0511 0.0243 0.0901 0.0670 0.0324 0.1158 0.0361 0.0145 0.0669
Persuasive 0.1069 0.0674 0.1566 0.0753 0.0281 0.1279 0.0215 −0.0211 0.0625
Total indirect 0.1579 0.1086 0.2183 0.1422 0.0823 0.2063 0.0575 0.0116 0.1013
Contrasts
Relational vs assertive −0.0511 −0.0963 −0.0194 −0.0671 −0.1216 −0.0255 −0.0362 −0.0766 −0.0041
Relational vs persuasive −0.1069 −0.1529 −0.0683 −0.0754 −0.1267 −0.0266 −0.0215 −0.0612 0.0274
Assertive vs persuasive −0.0558 −0.1159 −0.0009 −0.0083 −0.0742 0.0599 0.0146 −0.0371 0.0714
Innovation culture Indirect effects
(H9a and H9b) Relational 0.0038 −0.0021 0.0161 0.0072 −0.0012 0.0263 0.0140 0.0016 0.0385
Assertive 0.0416 0.0207 0.0729 0.0654 0.0345 0.1096 0.0342 0.0127 0.0651
Persuasive 0.0838 0.0473 0.1273 0.0586 0.0072 0.1144 0.0040 −0.0428 0.0454
Total indirect 0.1292 0.0851 0.1804 0.1312 0.0690 0.1965 0.0522 0.0088 0.0957
Contrasts
Relational vs assertive −0.0378 −0.0684 −0.0168 −0.0582 −0.1026 −0.0255 −0.0202 −0.0582 0.0106
Relational vs persuasive −0.0800 −0.1256 −0.0414 −0.0514 −0.1097 0.0036 0.0100 −0.0362 0.0663
Assertive vs persuasive −0.0422 −0.0946 0.0048 0.0068 −0.0628 0.0752 0.0302 −0.0229 0.0874
Notes: Bootstrap samples ¼ 5,000. BC 95% CI means bias corrected 95% confident interval; Seed number ¼ 34,421. Significant results are in italic; when 0 does not occur
in the confident interval, then we can conclude that the total indirect effect is significant
the interval. H4a–H4c are not supported. The mediation effects (relational influence strategy) of Leadership
H5a–H5c are also non-significant. and
Results show that the indirect effects (detail culture – task leadership) are non-significant organizational
for commitment and performance; H6a and H6c are not supported. Results indicate that the
indirect effect is significant for satisfaction (point estimate ¼ 0.1724, 95% CI[0.0374, 0.3025] ) culture
(Step1). However, examination of the pairwise contrasts of the indirect effects suggests that
the specific indirect effect through task leadership is not larger than the effect through
supportive/change leadership (Step 2). H6b is partially supported.
The indirect effects (assertive influence strategy) are significant for commitment (point
estimate ¼ 0.0511, 95% CI[0.0243, 0.0901] ), satisfaction (point estimate ¼ 0.0670, 95% CI
[0.0324, 0.1158] ) and performance (point estimate ¼ 0.0361, 95% CI[0.0145, 0.0669] ) (Step1).
The pairwise contrasts test shows that the specific indirect effect through the assertive
influence strategy is larger than the effect through the relational influence strategy (with
BC95% CI of −0.0963 to −0.0194 for commitment; BC95% CI of −0.1216 to −0.0255 for
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satisfaction; and BC95% CI of −0.0776 to −0.0041 for performance) but not the persuasive
influence strategy (Step 2). H7a–H7c are partially supported.
Results (innovation culture – change leadership) indicate that the indirect effects are
significant for commitment (point estimate ¼ 0.1333, 95% CI[0.0590, 0.2102]), satisfaction
(point estimate ¼ 0.1194, 95% CI[0.0222, 0.2158] ) and performance (point estimate ¼ 0.1012,
95% CI[0.0084, 0.1940] ) (Step 1). However, the pairwise contrasts test shows that the specific
indirect effect through change leadership is not larger than the effect through supportive/
task leadership (Step 2). H8a–H8c are partially supported.
The indirect effects (persuasive influence strategy) are significant for commitment (point
estimate ¼ 0.0838, 95% CI[0.0473, 0.1273]), satisfaction (point estimate ¼ 0.0586, 95% CI
[0.0072, 0.1144] ), but not for performance (Step 1). Examination of the pairwise contrasts of
the indirect effects shows that the specific indirect effect through a persuasive influence
strategy is larger than the effect through a relational influence strategy (with BC95% CI of
−0.1256 to −0.0414 for commitment; ns. for satisfaction and performance) but not an
assertive influence strategy (Step 2). H9a and H9b are partially supported.
Table III presents a summary of the relative mediation model results.
LODJ
Table III.
Comparison of
mediating effects:
culture vs leadership
Culture–leadership styles–outcomes Step Step Leadership styles–culture– Step Step A summary of results
results, see also Table II 1 2 outcomes results, see also 1 2
Table AI
Team–supportive–OC (H4a) X X Supportive–team–OC X X Similar, non-significant results and effects on organizational commitment
Point estimate: 0.0991 Point estimate: 0.0661
95% CI [−0.0228, 0.2154] 95% CI [−0.0191, 0.1532]
Team–supportive–SAT (H4b) X X Supportive–team–SAT X X Similar, non-significant results and effects on job satisfaction
Point estimate: −0.0269 Point estimate: 0.0437
95% CI [−0.1897, 0.1392] 95% CI [−0.0740, 0.1561]
Team–supportive–WP (H4c) X X Supportive–term–WP X X Similar, non-significant results and effects on work performance
Point estimate: 0.0541 Point estimate: 0.0640
95% CI [−0.0707, 0.1676] 95% CI [−0.0268, 0.1594]
Detail–task–OC (H6a) X X Task–detail–OC X X Similar, non-significant results and effects on organizational commitment
Point estimate: 0.0621 Point estimate: 0.0184
95% CI [−0.0407, 0.1540] 95% CI [−0.0424, 0.0798]
Detail–task–SAT (H6b) | X Task–detail–SAT X X Different, partial support when task leadership as a mediator; similar,
Point estimate: 0.1724 (PS) Point estimate: 0.0417 non-significant results and effects on job satisfaction when comparing
95% CI [0.0374, 0.3025] 95% CI [−0.0365, 0.1264] with other styles/culture types
Detail–task–WP (H6c) X X Task–detail–WP X X Similar, non-significant results and effects on work performance
Point estimate: 0.0207 Point estimate: −0.0281
95% CI [−0.0738, 0.1116] 95% CI [−0.0930, 0.0394]
Innovation–change–OC (H8a) | X Change–innovation–OC | X Similar; yielded partial support when change leadership/innovation culture
Point estimate: 0.1333 (PS) Point estimate: 0.3130 (PS) as a mediator; non-significant results and effects on organizational
95% CI [0.0590, 0.2102] 95% CI [0.2239, 0.4258] commitment when comparing with other styles/culture types
Innovation–change–SAT (H8b) | X Change–innovation–SAT | X Similar; yielded partial support when change leadership/innovation culture
Point estimate: 0.1194 (PS) Point estimate: 0.2822 (PS) as a mediator; non-significant results and effects on job satisfaction when
95% CI [0.0222, 0.2158] 95% CI [0.1561, 0.4506] comparing with other styles/culture types
Innovation–change–WP (H8c) | X Change–innovation–WP | X Similar; yielded partial support when change leadership/innovation culture
Point estimate: 0.1012 (PS) Point estimate: 0.1585 (PS) as a mediator; non-significant results and effects on work performance
95% CI [0.0084, 0.1940] 95% CI [0.0652, 0.2706] when comparing with other styles/culture types
Culture influence – strategies Step Step Influence strategies – Step Step A summary of results
outcomes 1 2 culture outcomes 1 2
(continued )
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Team–relational–OC (H5a) X X Relational–team–OC X X Similar, non-significant results and effects on organizational commitment
Point estimate: 0.0045 Point estimate: 0.0380
95% CI [−0.0009, 0.0178] 95% CI [−0.0101, 0.1111]
Team–relational–SAT (H5b) X X Relational–team–SAT X X Similar non-significant results and effects on job satisfaction
Point estimate: 0.0065 Point estimate: 0.0296
95% CI [−0.0013, 0.0252] 95% CI [−0.0048, 0.1033]
Team–relational–WP (H5c) X X Relational–term–WP X X Similar non-significant results and effects on work performance
Point estimate: 0.0102 Point estimate: 0.0259
95% CI [−0.0023, 0.0346] 95% CI [−0.0055, 0.0793]
Detail–assertive–OC (H7a) | X Assertive–Detail–OC X X Different, partial support when assertive influence strategy as a
Point estimate: 0.0511 (PS) Point estimate: −0.0280 mediator; similar, non-significant results and effects on organizational
95% CI [0.0243, 0.0901] 95% CI [−0.0769, 0.0024] commitment when comparing with other strategies/culture types
Detail–assertive–SAT (H7b) | X Assertive–detail–SAT | X Similar, yielded partial support when assertive influence strategy/detail
Point estimate: 0.0670 (PS) Point estimate: −0.0440 (PS) culture as a mediator; non-significant results and effects on job satisfaction
95% CI [0.0324, 0.1158] 95% CI [−0.1078, −0.0054] when comparing with other strategies/culture types
Detail–assertive–WP (H7c) | X Assertive–detail–WP X X Different, partial support when assertive influence strategy as a
Point estimate: 0.0361 (PS) Point estimate: 0.0052 mediator; similar, non-significant results and effects on work
95% CI [0.0145, 0.0669] 95% CI [−0.0318, 0.0439] performance when comparing with other strategies/culture types
Innovation–persuasive–OC (H9a) | X Persuasive–innovation–OC | X Similar, yielded partial support when persuasive influence strategy/
Point estimate: 0.0838 (PS) Point estimate: 0.3130 (PS) innovation culture as a mediator; non-significant results and effects on
95% CI [0.0473, 0.1273] 95% CI [0.2239, 0.4258] organizational commitment when comparing with other strategies/culture
types
Innovation–persuasive–SAT (H9b) | X Persuasive–innovation– | X Similar, yielded partial support when persuasive influence strategy/
Point estimate: 0.0586 (PS) SAT (PS) innovation culture as a mediator; non-significant results and effects on job
95% CI [0.0072, 0.1144] Point estimate: 0.2822 satisfaction when comparing with other strategies/culture types
95% CI [0.1561, 0.4506]
Innovation–persuasive–WP (H9c) X X Persuasive–innovation– | X Different, partial support when innovation culture as a mediator; similar,
Point estimate: 0.0040 WP (PS) non-significant results and effects on work performance when comparing
95% CI [−0.0428, 0.0454] Point estimate: 0.1585 with other strategies/culture types
95% CI [0.0652, 0.2706]
Notes: OC, organizational commitment; SAT, job satisfaction; WP, work performance; |, significant; X, non-significant; PS, partially supported. Bootstrap
samples ¼ 5,000. BC 95% CI means bias corrected 95% confident interval; Seed number ¼ 34,421. Significant results are in italic; when 0 does not occur in the confident
interval, then we can conclude that the total indirect effect is significant
organizational
Leadership
culture
and
Table III.
LODJ several explanations for these results. First, a relational influence strategy includes tactics
such as asking for favors and socializing, which may not be frequently used by middle
managers. Second, in companies with a detail culture, where “policies and rules” are
significant and dominant, middle managers tend to avoid using assertive influence, which
involves not only demanding behavior but also threatening behavior, which may be
perceived as socially unacceptable and a dark side of this tactic (Bacon, 2012). Third, it
seems that an innovation culture is the most effective type of organizational culture to help
enhance different types of leadership styles. Taken together, while the two leadership
processes share similar ingredients (i.e. being supportive, demanding and visionary), there
are also significant differences, especially when the leadership tactics involve negative
(i.e. pressure) and non-work-related (i.e. socializing) influence behaviors. These tentative
findings enrich leadership theory and practice because, to the best of our knowledge, no
empirical studies have been done to systematically examine the similarities and differences
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Practical implications
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Our study sends a message to top management and human resources managers: developing
a positive organizational culture (whether team, detail or innovation) is important because it
may help encourage more change leadership behaviors and persuasive influence strategies,
and enhance employee commitment, satisfaction and performance. Van Maanen (1975) also
indicates that organizational members internalize an organization’s values and norms;
however, the challenge remains not just how leaders communicate these values and engage
their employees (Cowan, 2014) but also the ability of middle level leaders in accepting a
particular cultural value. Finally, additional knowledge in this research area helps us
advance the practical implications in the Chinese context. The study informs top
management working in Chinese companies about the important role of middle
management and organizational culture because these factors may impact employees’
work outcomes.
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LODJ
Results of
Table AI.
bootstrapping:
(reverse effect)
additional analyses
Organizational commitment Job satisfaction Work performance
Appendix
(continued )
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culture
and
Table AI.
LODJ About the authors
Melody P.M. Chong is Instructor at the Department of Asian and International Studies, City University of
Hong Kong. She has published research papers in Journal of World Business, Journal of Cross-Cultural
Psychology, Leadership and Organization Development Journal, Chinese Management Studies, etc.
Her research interests center on leadership, organizational behavior and cross-cultural management.
Melody P.M. Chong is the corresponding author and can be contacted at: ctchong@[Link]
Yufan Shang is Professor at the Management School, Xi’an Jiaotong University. She has recently
published in journals such as International Journal of Human Resource Management, Journal of
Management & Organization, European Management Journal, Chinese Management Studies, etc.
Her research interests focus on leadership and organizational communication.
Malika Richards is Professor of Management at Penn State University, Berks. She has published in
journals such as the Journal of International Management, International Business Review, Journal of
Cross-Cultural Psychology and The Journal of World Business. Her research interests are the impact of
culture on international management and multinational firm strategy.
Xiji Zhu is currently Assistant Professor in Business School, Central University of Finance and
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Economics. His research interests include disability and inclusion in the workplace, social stigma
and identity management, emotions in the workplace, especially emotion regulation and empathy, and
research methodology, especially big data in management.
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