Savitribai Phule Pune University

School of Open Learning

(Distance Education Program)
Master of Business Administration
(M.B.A.-Distance)

Production And Operation Management

SEM-III, OSCM MJ-32

1. Overview of Production and Operations Management:

Introduction to Production and Operations Management: Definition,
Concept, Significance and Functions, Difference between production
and operations management. Evolution from production to operations
management, Elements of operations management, customer demand,
operation system/process, process capacity, changing philosophy of
operations management, trends in operations management,
Introduction to Planning, Design and engineering, production,
maintenance, procurement, logistics, distribution management
2. Operations Processes: Process Characteristics in Operations:
Volume Variety and Flow. Types of Processes and Operations Systems
- Continuous Flow system and intermittent flow systems, Process
Product Matrix: Job Production, Batch Production, Assembly line and
Continuous Flow.
3. Plant Location and Plant layout: Factors affecting location
planning of plants, technical, economical, commercial, social, political,
government factors. Models for planning location, Introduction to
layout, factors influencing layout of plants, types of layout, Process and
Product Layout, Service System Design Matrix: Design of Service
Systems, Service Blueprinting.
4. Value Engineering And Value Analysis: Concept of value
engineering, value analysis, value buying, the process of value analysis,
techniques, organizing the work of value analysis.
5. Lean and Cellular Manufacturing: Introduction of lean
manufacturing, evolution of lean manufacturing, Pull production
system and lean, principles of lean, advantages of lean manufacturing,
Cellular manufacturing and inventory, physical resources requirement,
manpower requirement, advantages and disadvantages of cellular
manufacturing, applications of cellular manufacturing.
 Savitribai Phule Pune University
School of Open Learning
(Distance Education Program)
Master of Business Administration
(M.B.A.-Distance)

World Class Manufacturing

SEM-III, OSCM -MJ-33

1. World class manufacturing and information age

competition: The Emergence of Information Age, Competition and
Business Challenge, Operating Environment, Globalization and
International Business, Global Competitiveness and Manufacturing
Excellence, World Class Manufacturing and Information Age
Competition, Manufacturing Challenges, Problems in Manufacturing
Industry.
2. Gaining competitive edge through world class
manufacturing: Manufacturing excellence and competitiveness,
Cutting Edge Technology Value Added Engineer in - Hall’s Framework,
Schonberger’s Framework of WCM, Gunn’s Model, Maskell’s Model.
Philosophy of World Class Manufacturing Evolution of WCM,
Principles and Practices, Quality in WCM, Deming’s & Shingo’s
Approach to Quality Management, Culmination of WCM.
3. System and Tools for World Class Manufacturing: The
Integration Imperative; Overview of Systems and Tools; Information
Management Tools - Product and Process Design Tools, Bar Code
Systems, Kanban: A Lean Production Tool, Statistical Quality Control
(SQC), Material Processing and Handling Tools; Assessment of
Manufacturing Systems and Tools.
4. World Class Manufacturing: Indian Scenario: Competitive
Indian Manufacturing, Manufacturing Performance and
 Competitiveness - Indian Firms: Manufacturing Objectives and
Strategy; Usage of Management Tools and Technologies;
Manufacturing Management Practices; IT Infrastructure and Practices;
Strategic Intent Framework; Breadth and Integration of IT
Infrastructure.
5. Leading India towards World Class Manufacturing: Business
strategies and global competitiveness, Generic Manufacturing
Strategies for Information Age; Planning Methodology and Issues in
Strategic Planning of WCM; Performance Measurement - PO-P
System, TOPP System and AMBITE System, Quality performance, The
Future WCM Manufacturing Strategy: Futile Search for an Elusive
Link, Manufacturing Strategic Intent Classification, Translating Intent
into Action.
 Savitribai Phule Pune University
School of Open Learning
(Distance Education Program)
Master of Business Administration
(M.B.A.-Distance)

Logistics And Distribution Management

SEM-III, OSCM -MJ-34

1. Logistics Management: Paradigm shift from physical distribution,

logistics definition, scope and function of logistics, logistics a system
approach, logistics for business excellence, objectives of logistics,
logistics solution, and value added logistical services, role of logistics in
supply chain.
2. Logistics design for distribution channel: Role of logistics in
distribution channel, distribution channel structure, logistic
requirements of channel members, channel members, channel
strategy, logistics support to the distribution channel.
3. Logistics Outsourcing: Catalysts for outsourcing trends, benefits of
Logistics Outsourcing, third party logistics, fourth party logistics,
selection of service provider, value added services, logistics service
contract, critical issues, outsourcing value proposition.
4. E-Commerce Logistics & Reverse Logistics: A new way of shop
and pay, e-commerce- requirements on logistics, logistics as backbone
of e-commerce, e-logistics structure and operation, logistics resource
management, reverse logistics- a competitive tool, scope of reverse
logistics, system design consideration.
5. Global Strategic Logistics: Global logistics, operational factors,
strategic issues, logistics competitive framework, logistics strategies
across product life cycle, strategic logistics planning, logistics
strategies, strategy implementation.
 Savitribai Phule Pune University
School of Open Learning
(Distance Education Program)
Master of Business Administration
(M.B.A.-Distance)

Inventory and Stores Management

SEM-III, OSCM -MN-35

1. Inventory: Concept of inventory, nature and importance of

inventory, classification of inventory, functions of inventory, elements
of inventory management: inventory concepts, pressures for low
inventory, pressures for high inventory, role of inventory in operations,
types of inventory – seasonal, decoupling, cyclic, pipeline, safety stock,
inventory costs – carrying costs, ordering costs, shortage costs.
2. Inventory Control systems: Need for inventory control,
Continuous Review (Q) systems, Periodic Review (P) systems, ABC
Classification system, Issues in the P and Q systems of inventory
control.
3. Economic Order Quantity Models: The Basic EOQ Model,
Production Quantity Model, Computer Solution of EOQ model with
MS Excel, Quantity Discounts, Computer Solution of Quantity
Discounts model with MS Excel, Reorder Point, Safety Stocks, Service
Level, Reorder point with variable demand, Computer Solution of
Reorder point with MS Excel, Order quantity for periodic inventory
system, Order quantity with variable demand,
4. Make or Buy Decisions: Factors influencing Make or Buy
Decisions-cost, quality, capacity core v/s noncore, management
strategy. Evaluation of performance of Materials function: cost,
delivery, quality, methodology of evaluation, Use of ratios - inventory
ratios, inventory analysis like ABC, FSN: Fast slow, Non-moving,
 HML-High Medium, Low, XYZ. Materials management in JIT
environment
5. Stores management: spare parts, need for Spare Parts
Management, factors affecting spare part inventories, classification of
spare parts, spare parts planning and control, obsolete spares and
disposal, classification and codification, advantages, methods,
standardization, objectives, advantages and disadvantages of
standardization, simplification, variety reduction.
 Savitribai Phule Pune University
School of Open Learning
(Distance Education Program)
Master of Business Administration
(M.B.A.-Distance)

Total Quality Management

SEM-IV, OSCM -MJ-42

1. Quality Concepts: Defined, Quality Cost perspective, Cost of Quality,

Quality Function, Spiral of Progress in quality, Little q and Big Q,
Juran Trilogy, Internal and external quality perspective. Goods and
service quality. Cost of poor quality, internal failure cost and external
failure cost, appraisal cost, Prevention cost, Analysis of quality cost,
hidden quality cost, Discovering the optimum, economic models of
quality of Conformance-Zone of improvement, zone of high appraisal,
zone of indifference.
2. Strategic Quality Management: Companywide quality culture,
Organizational vision, Mission and quality policy, formulation of
quality goals, competitive benchmarking, steps in implementing Total
Quality-Decide, Prepare, Start, Expand and Integrate. Quality Circle.
3. Quality Gurus: Demings' 14-point philosophy, Juran, Crosby
philosophy, Ishikawa, Taguchi, Feigenbaum. Comparison of quality
philosophy.
4. QC Tools: Problem Solving Methodology - Check list, Flow Chart,
Tally charts and Histograms, Graphs, Pareto Analysis, Cause and
Effect Diagram, Brainstorming, Scatter diagram and regression
analysis. Quality Function Deployment - Introduction, Customer
needs, Customer priorities and competitive comparisons and planned
improvements
5. Statistical Quality Control: Necessity and Importance of SQC,
Process capability, Six Sigma quality, Process control, Process control
for attributes, p charts and c charts, Process control for variables, X
bar R chart, acceptance sampling, OC curves, Average Outgoing
Quality Limit (AOQL), Sampling plans.
Quality Management Awards and frameworks; Malcolm Baldrige
National quality award, Deming prize, ISO 9000-2000, ISO 27001,
Ramakrishna Bajaj Awards, Tata Business Excellence Model (TBEM)
 Savitribai Phule Pune University
School of Open Learning
(Distance Education Program)
Master of Business Administration
(M.B.A.-Distance)

Supply Chain Management

SEM-IV, OSCM -MJ-43

1. 2lst-Century Supply Chains: The Supply Chain Revolution,

Generalized Supply Chain Model, Integrated Management 8
Collaboration, Enterprise Extension, Integrated Service Providers,
Responsiveness, Anticipatory-Based Business Model, Response-Based
Business Model, Postponement, Barriers and the Future, Financial
Sophistication, Cash-to-Cash Conversion, Dwell Time Minimization,
Cash Spin, Globalization, Issues in Supply Chain Management,
Implementation Challenges, Social Challenges.
2. Lean Logistics & Customer Accommodation: The Logistical
Value Proposition, Service Benefits, Cost Minimization, Logistics Value
Generation, The Work of Logistics, Order Processing, Inventory,
Transportation, Warehousing, Materials Handling, and Packaging,
Facility Network, Logistical Operations, Inventory Flow, Information
Flow, Logistical Operating Arrangements, Logistical Synchronization,
Customer-Focused Marketing, Customer Service.
3. Procurement and Manufacturing Strategies in Supply Chain:
The Quality Imperative, Dimensions of Product Quality,
TotalQualityManagement, Quality Standards, Procurement,
Procurement Perspectives, Procurement Strategies, Purchase
Requirement Segmentation, E-Commerce and Procurement,
Manufacturing, Manufacturing Perspectives, Manufacturing Strategy,
Logistical Interfaces, Just-in-Time, Requirements Planning, Design for
Logistics.
4. Operational Integration is Supply Chain: Integration Creates
Value, Systems Concept and Analysis, Logistical Integration
Objectives, Responsiveness, Variance Reduction, Inventory Reduction,
Shipment Consolidation, Quality, Life Cycle Support, Enterprise
Integration, Internal Integration Barriers, Domestic Supply Chain
 Integration, Supply Chain Competitiveness, Risk, Power, and
Leadership.
5. Advanced Planning and Scheduling in Supply Chain: Rationale
for Advanced Planning and Scheduling, Planning Horizon Recognition,
Supplychainvisibility, Simultaneous Resource Consideration, Resource
Utilization, Supply Chain APS Applications, Demand Planning,
Production Planning, Requirements Planning, Transportation
Planning, APS System Design Overview, APS System Components,
Collaborative Planning, Forecasting, and Replenishment, APS Benefits
and Considerations, Benefits, Considerations.
 Savitribai Phule Pune University
School of Open Learning
(Distance Education Program)
Master of Business Administration
(M.B.A.-Distance)

Six Sigma
SEM-IV, OSCM -MN-44

1. Principles of Six Sigma: Business performance improvement and

six sigma, evolution of six sigma, quality as a business performance
metric, quality from design- customer and operations perspective,
customer driven quality, quality principles and six sigma, six sigma
and competitive advantage, six sigma and business results, six sigma
process concepts and system thinking.
2. Six Sigma DMAIC Methodology: Six sigma problem solving, six
sigma body of knowledge, six sigma in service organizations,
organizing six sigma projects, people skills, six sigma project selection,
factors in project selection, cost of quality, PARETO analysis, model for
project selection.
3. Process Measurement and Analysis: process metrics, data
collection, data summarization, measurement system evaluation,
process capability evaluation, benchmarking, project review measure
phase, statistical methods in six sigma, probability distribution, tools
for process analysis, process mapping, value stream mapping, root
cause analysis, cause-effect diagram.
4. Process Improvement and Process Control: principles of
process improvement, tools for process improvement, analyzing
process map, Kaizen Blitz, Poka-Yoke, six sigma and lean production.
Implementation planning, the Deming cycle, the seven management
and planning tools, control systems, statistical process control,
 constructing and using control charts, control charts for variable data,
control charts for attributes.
5. Design and Implementation for Six Sigma: DFSS concept,
concept development, concept engineering, design development,
quality function deployment, detailed design and analysis, design
failure mode and effects analysis, reliability prediction in DFSS, design
optimization and verification, design of experiments, principles of six
sigma implementation, project management, organizational culture
and change management, knowledge management.
 Savitribai Phule Pune University
School of Open Learning
(Distance Education Program)
Master of Business Administration
(M.B.A.-Distance)

Purchasing & Materials Management

SEM-IV, OSCM -MN-45

1. Materials Planning: role of materials management, materials

activities, materials and profitability, profit centre concept, materials
objectives, materials and user department, materials planning, concept
and advantages, defining materials planning, influencing factors,
material requirement planning.
2. Standardization and Materials Management: relevance of
standardization, definition of standard, specification, Indian
standards, company standardization, techniques of standardization,
value analysis and cost reduction, role of learning curve in materials
management, learning factors, drawing the curve, interpretation of
learning curve.
3. Purchasing Cycle: Purchase policy, cash purchase, tender systems,
rate and running contract, subcontracting, systems contracts, stockless
purchase, blanket order, reciprocity, buying seasonal items, forward
buying, hedging, purchasing activities, purchase order, chasing and
follow-up, transportation of materials, incoming inspection, bill
settlement, documentation.
4. Purchasing Negotiation & Vendor Rating: Objectives of
negotiation process, price factor, strategy and tactics, qualities of
negotiator, process of negotiation, theory of bargaining, precautions in
negotiation, need for vendor evaluation, advantages of vendor rating,
 parameters of vendor rating, categorical plan, weighted point plan,
cost-ratio method, forced decision matrix, quality rating system.
5. International Buying: Import policy, classification of importers,
objectives of control, preliminary formalities, source selection,
licensing procedures, letter of credit, documentation, bill of lading,
customer clearance, issues in imports.