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Understanding Your Council Tax eBill

The document provides guidance on understanding a council tax ebill, explaining the various sections including name and address, payment details, account information, property details, charges, payment methods, notices, and amount due. It lists 12 numbered sections detailing the information contained in each to help recipients check their bill and ensure accuracy.

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snelu1178
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54 views2 pages

Understanding Your Council Tax eBill

The document provides guidance on understanding a council tax ebill, explaining the various sections including name and address, payment details, account information, property details, charges, payment methods, notices, and amount due. It lists 12 numbered sections detailing the information contained in each to help recipients check their bill and ensure accuracy.

Uploaded by

snelu1178
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

A GUIDE TO YOUR COUNCIL TAX EBILL

If you have received a Council Tax bill and you wish to understand how your bill has
been worked out, use the guide below. Please check all the details are correct, if not
please tell us immediately if anything is wrong or missing.

IF YOUR CIRCUMSTANCES CHANGE, YOU MUST TELL US WITHIN 21 DAYS. IF YOU DO NOT,
YOU MAY RECEIVE A FINE.

1 Name and Address – This is the person/s responsible for paying the bill and their contact
address

2 Date of Issue – This is the date your Council Tax bill was issued

Account Reference – This is your Council Tax Account Reference number (please quote
3
this number when you contact us)

4 Online Key – This is the online key for your MyAccount and bill

5
Property to which this bill relates – This is the address that we are billing you for

6
Instalments to be paid – This shows the amount to pay and when it is due by.

7 Charges – This is the total Council Tax charge for your property. The relevant amounts are
then allocated to each organisation for your bill. Ipswich Borough Council collects Council
tax on behalf of itself, Suffolk County Council and the Police & Crime Commissioner.
Change % shows how the charge set by each organisation this year compares to what they
charged last year. The overall % change shows the effect this has had on the amount of
Council Tax to be charged for your band compared to last year.

8 Method of payment - If you have elected to pay by direct debit this will be stated. For cash
payers “see payments options overleaf” will be displayed.

Statement of Account – This shows your band, the period of charge, the full Council Tax
9
charge for that period, together with any Council Tax reduction, discounts or exemptions
applied to your account.

10 Reason for Bill

Amount due – A Council Tax bill is sent to you each year in March and a revised bill is sent
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if there are any changes to your account during the year. This will tell you why the bill has
been sent. Amount due – this is the total amount you will have to pay for the period of
charge shown.

Notices – This field will display any relevant notices for you. For example if you have
12 nothing to pay on the bill you will see “This notice is for your information. No payment is
necessary”.
An example of an Ipswich Borough Council Tax online eBill 2019/20

1 31111111
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8 4
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