Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
Chapter 1 PAGE
THE PROBLEM 24
Background of the Study
COVID-19 has turned into a global health emergency.
Nearly 36 million individuals have been infected and over
one million have died as of October 6, 2020. (Worldometer,
2020). Most countries have chosen to use quarantine
protocols and temporarily close their educational
institutions in order to stop COVID-19 from spreading. As a
result, over a billion students around the world have been
impacted. Over 28 million Filipino students across all
academic levels are among those who must remain at home and
adhere to the Philippine government's quarantine regulations
(UNESCO, 2020).
Over a billion students are at risk of falling behind
academically as a result of school closures intended to
contain the spread of COVID-19 (UNICEF, 2020). To slow the
spread of the virus and prevent infections, most countries
have temporarily closed educational facilities (Tria, 2020).
As a result, educators, who are on the front lines of this
educational crisis, bear a great amount of responsibility
for taking purposeful actions and ensuring that all learners
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
continue to receive a high-quality, inclusive, and equitable PAGE
24
education despite the pandemic (UNESCO, 2020).
Since the beginning of the pandemic, the DepEd's
flagship response has been the Basic Educational-Learning
Continuity Plan (BELCP). The BE-LCP involves the
dissemination of self-learning modules along with various
learning modalities such as online, blended, television-
based, and radio-based instructions in order to give quality
education in the "new normal “context. Not only students,
but also teachers and staff, have been protected from
contracting COVID-19 as a result of this initiative (DepEd,
2020). To stop the infection from spreading, distance
learning has grown popular. As stated by Quinones (2020),
distant learning is a kind of instruction in which learning
takes place between a teacher and students who are
geographically separated during instruction.
Southeast Asian neighbors have responded creatively to
similar challenges and have begun to pivot to a new era of
education. As early as May 2020, Indonesia, Thailand, and
Vietnam have started some type of distance learning.
Thailand's Education Ministry had intended to use a Distance
Learning Television (DLTV) platform to implement a learning
program. Educational courses, vocational education, non-
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Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
formal and informal education were broadcast on seventeen PAGE
24
television channels (Praphornkul, 2020). The method combines
on-air or television learning with online learning. However,
due to transmission issues and inadequate connectivity, the
rollout was met with criticism (Bangkok Post, 2020). After a
survey revealed that 60–70 percent of kids are not ready for
TV education, the ministry shifted its focus to preparing
for schools to reopen across the country (Bangkok Post,
2020).
Copeland et al. (2021) reported that the pandemic
adversely affected students’ behavioral and emotional
functioning, particularly attention and externalizing
problems (i.e., mood and wellness behavior), which were
caused by isolation, economic/health effects, and
uncertainties. In Fawaz et al.’s (2021) study, students
raised their concerns on learning and evaluation methods,
overwhelming task load, technical difficulties, and
confinement. To cope with these problems, students actively
dealt with the situation by seeking help from their teachers
and relatives and engaging in recreational activities. These
active-oriented coping mechanisms of students were aligned
with Carter et al.’s (2020), who explored students’ self-
regulation strategies.
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
Modular Distance Learning (MDL), Online Distance PAGE
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Learning (ODL), and TV/Radio-Based Instruction are the three
types of this modality. Modular learning is the most common
method of distance learning in the Philippines. Bernardo
(2020) asserts that all public schools now use modular
learning since studying through printed and digital modules
has become the most popular distance learning technique
among parents. This also considers learners in remote
locations who do not have access to the internet for online
learning. Modular distance learning, on the other hand, has
several difficulties, particularly in the Philippines. Many
learners in basic education, according to Tibon (2020), are
not capable of independent learning. The development and
production of high-quality modules to meet the diverse
demands of learners necessitates considerable thought. It's
possible that the learners' overall growth will be harmed.
There may be minimal opportunities for students to engage
and mingle. This can be a problem for pupils who are unable
to cope with the abrupt changes in the educational
environment.
However, online learning is one of the methods used by
Higher Educational Institutions (HEIs) to support
traditional learning (Janse van Rensburg, 2018). The use of
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
modern tools such as email, audio, and video PAGE
24
teleconferencing for online learning (Schindler, Burkholder,
Morad, & Marsh, 2017) are some of the tools that can be used
by academicians (Rabacal, 2018) to augment the delivery of
education. The combination of both using online learning and
face to face instruction has paved the way for what is now
known as Blended Learning (Rasheed, Kamsin, & Abdullah,
2020).
With this said, Education is essential to every
student, which they can learn and improve their skills, as
well as help to become mature enough to achieve their goals
in life and become a professional someday, although the
current situation is different where the learning system is
through online.-------------------------------
The researchers are currently students who faced this
online learning system in KSU and they also encountered
academic disruption due to the pandemic. Therefore, the
aims to determine the impact of academic disruption to the
students, as well as the researchers provide a possible
Strategies/coping mechanism to the students in handling the
academic disruption, and the respondents also give their
own strategies or coping mechanisms in handling the
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
academic disruptions if they are not agreeing with the PAGE
24
possible strategies given by the researchers.
The struggles of students in the flexible learning
environment extend well beyond accessibility. In a study
done by Rotas & Cahapay in 2020, they found 12 themes that
contributed to the difficulties experienced by college
students under the remote learning setup. These included
“unstable internet connectivity, inadequate learning
resources, electric power interruptions, vague learning
content, overloaded lesson activities, limited teacher
scaffolds, poor peer communication, and conflict with home
responsibilities, poor learning environment, financial-
related problems, physical health compromises, and mental
health struggles”. In hindsight, this has posed a “survival
of the fittest” model among college students in which those
with the means were able to keep pace with the shift to
online modes. Meanwhile, those with limited resources and
who struggled with economic, psychological, and academic
issues were left out.
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
PAGE
24
Conceptual Framework
This study seeks to delve into the difficulties
encountered by the students during online learning, aiming
to shed light on the factors contributing to this
challenges and their implication for student’s outcomes. To
accomplish this goal, we adopt a theoretical framework that
integrates concepts and variables relevant to the online
learning environment.
A parallel study was undertaken by Hew et al. (2020),
who transformed conventional flipped classrooms into fully
online flipped classes through a cloud-based video
conferencing app. Their findings suggested that these two
types of learning environments were equally effective. They
also offered ways on how to effectively adopt
videoconferencing-assisted online flipped classrooms. Unlike
the two studies, Suryaman et al. (2020) looked into how
learning occurred at home during the pandemic. Their
findings showed that students faced many obstacles in a home
learning environment, such as lack of mastery of technology,
high Internet cost, and limited interaction/socialization
between and among students.
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
PAGE
24
Figure 1 is illustrated on the next page.
INPUT PROCESS OUTPUT
Difficulties
Factors faced by the
affecting students
students’ Assessment of
the during the
learning
ability. difficulties online
encountered by learning.
the students
through online
learning.
Development of
instructional
material.
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
PAGE
24
Figure 1. Research Paradigm of the Study
Statement of the Objectives
The study aims to determine the difficulties faced by the
social work students in this new normal online learning.
Specifically, it sought to determine the following
objectives:
1. To determine the extent of difficulties encountered by
the students in learning through online classes.
2. To identify the factors affecting the students '
learning ability during the new normal learning.
Definition of Terms
The following terms are defined operationally within
the context of the study for better understanding:
Academic disruption. This refers to any event or
circumstance that significantly hinders or interrupts the
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
normal flow of educational activities conducted through PAGE
24
virtual platforms. This includes technical issues like
internet connectivity problems, digital inequalities
resulting in unequal learning opportunities, changes in
learning environments affecting student engagement,
adaptation challenges to online learning, and external
factors such as pandemics or socio-economic crises impacting
students' ability to focus on their studies.
Coping Mechanism. This refers to the strategy people often
use in the face of stress and\or trauma to help manage
painful or difficult emotions.
Formal education. This follows a structured curriculum and
is typically led by trained educators.
Home Distraction. This refers to interruptions or
disturbances that occur within the student’s home
environment while they are engaging in remote or virtual
learning activities.
Informal education. This refers to learning that occurs
outside of formal academic settings encompasses various
learning experiences that take place in everyday life.
Instructional Material. This refer to resources used by
educators to facilitate learning and support instructional
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
objectives in the classroom or online. These materials can PAGE
24
include textbooks, workbooks, handouts, multimedia
presentations, audiovisual aids, interactive software, and
online resources.
Learning Environment.
Learning innovation. This refers to the creative and
adaptive strategies employed to enhance the effectiveness,
engagement, and inclusivity of virtual education.
Learning resources. This refers to digital materials, tools,
and platforms that are used to facilitate and support a
learning process in virtual environments.
Modular distance Learning. It refers to an individualized
instruction that lets the learners use a self-learning
module either in print or digital format depending on the
applicability to the learners.
New Normal. This refers to the shift in educational
practices and methodologies resulting from significant
changes such as transition from traditional face-to-face
instruction to predominantly online modalities of teaching
and learning.
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
Online Learning. This refers to instruction that is PAGE
24
delivered electronically through various multimedia and
Internet platforms and applications.
Pandemic. Defined as an epidemic occurring worldwide, or
over a wide area, crossing international boundaries and
usually people.
Personal aspect. This refers to the unique challenges and
circumstances that students encounter on a personal level,
such as their emotional well-being, learning preferences,
social dynamics, and access to resources.
Technological Difficulties. This refers to limited access to
stable internet connection, insufficient hardware (e.g.,
laptops, tablets), and unfamiliarity with online platforms
can hinder students’ ability to participate effectively in
virtual classes.
Significance of the Study
This study was conducted to benefit the following:
School Administrators. The result of this study will
help the school administrators to plan intervention to meet
student’s needs and provide instructional material to
enhance quality education.
Faculty.
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
Students. This study may help the students on how to PAGE
24
deal or cope up with difficulties they may encounter
online/new normal learning.
Researchers.
Future Researchers. The conducted study would further
open doors for future researchers as a reference material
and guide in the conduct of a similar study.
Parents.
Scope and Limitations of the Study
The study focused on the difficulties of students
during new normal online learning among the Bachelor of
Science in Social Work Students of Kalinga State University
- Dagupan Campus.
It was further limited to factors affecting student’s
learning ability during the new normal online learning.
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
PAGE
24
CHAPTER 2
RESEARCH METHODOLOGY
This section presents the research design, locale of
the study, respondents of the study, instrumentation, data
gathering procedure, and data analysis used in the study.
Research Design
The study used the qualitative type of research
methods. The researchers gathered descriptive information
about the difficulties faced by the students during new
normal online learning.
Locale of the Study
The study was conducted at Kalinga State University,
Dagupan Campus. In particular, it is located at Dagupan
Weste, Tabuk City, Kalinga.
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
PAGE
24
Figure 2. Map of KSU-Dagupan Campus
Respondents of the Study
The study considered 184 out of 342 Social Work
students of Kalinga State University-Dagupan Campus,
enrolled in the academic Year 2022- 2023 from first year to
third year. The researchers made use of the slovin’s formula
to arrive at the total number of respondents needed in the
study.
Moreover, the study utilized random sampling in
selecting the respondents of the study to complete the 184
enumeration.
Table 1 present the category of the respondents as to gender
Gender Frequency Percentage
Female 179 97.28%
Male 5 2.72%
Total 184 100%
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
Table 2 present the population of respondents of the study PAGE
24
as to year level.
Year level Frequency Percentage
First year 44 23.91%
Second year 45 24.45%
Third year 95 51.64%
Total 184 100%
Instrumentation
In gathering data on the difficulties face by the
students during the new normal online learning among the
social work students, the researchers made use of the
questionnaire as the primary tool.
The preliminary part of the questionnaire solicits the
personal data of the participants as to their name
(optional), year level, and gender.
Part two solicited responses on the extent difficulties
encountered by the students. It was divided into two sub-
categories. The first sub-category gathered answers on the
learning environmental difficulties and the second sub-
category gathered responses on the technological
difficulties.
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
Part three solicited responses on the factors affecting PAGE
24
the students learning ability through online classes. It is
also divided into two sub-categories. The first sub-category
gathered responses on their personal aspect difficulties and
the second sub-category gathered responses on the learning
resources difficulties.
Significantly, the questionnaire was lifted from the
study of Rasheed et al. entitled “Students’ online learning
challenges and difficulties during the pandemic” and the
study of O, et al. entitled “an analysis on the difficulties
faced by the accountancy students at the universities in
South Africa. Accordingly, the researchers made few
modification on the indicators. Hence, it was deemed valid
and reliable.
Data Gathering Procedure
Figure 3 illustrates the procedure of gathering data
that was undertaken in this study.
Approval of Administering of Analysis and
Questionnaire Questionnaires Interpretation
Figure 3. Data Gathering Procedure
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
To give results to the objectives posted in this study, PAGE
24
the following steps were undertaken:
A. Approval of Questionnaire. The researchers sought
first the approval of the questionnaire from the Research
professor and the College Dean.
B. Administering of Questionnaires. After the permit
was granted, the researchers administered the questionnaires
to the respondents.
C. Analysis and Interpretation. This was undertaken
just after retrieving the questionnaires, the researchers
tallied, analyzed and interpreted the data gathered.
Data Analysis
The study made use of the following tools:
Percentage. This was used to identify the statistical
and equivalent response. Percentage is calculated by taking
the frequency in the category divided by the total number of
participants and multiplying by 100%.
Percentage = (Value/ Total Value) X 100
Weighted Mean. This was used to determine the
statistical meaning and equivalent of the response.
❑
Wifi
∑
❑
❑ XW =
fi
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
Where: PAGE
24
❑
o ∑
❑
❑ XW - weighted mean
o Wifi - summation of the weighted frequency
o fi - number of observations
To measure the responses on the two objectives the
extent difficulties encountered by the students in learning
and the factors affecting the student’s learning ability
during the new normal learning ability the following Five-
Point Likert Scale was used.
Arbitrary value Symbol Descriptive Limit
Interpretation
5 HA Highly Affected 4.00-5.00
4 A Affected 3.00-4.00
3 N Neutral 2.30-3.00
2 NA Not Affected 1.30-2.29
1 HNA Highly not affected 1.00-1.29
Slovin’s formula--------
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
PAGE
24
Chapter 3
RESULTS AND DISCUSSIONS
This chapter present the findings of the study as to
the posted objectives, which is the extent of difficulties
encountered by the student in learning through online
classes, covering the learning environmental difficulties
and technological difficulties. It also discusses findings
on the factors affecting the students’ learning ability
through to this new normal learning, covering the personal
aspect difficulties and learning resources difficulties.
The extent of difficulties encountered by the students in
learning through online classes.
This section present the extent difficulties
encountered by the students in learning through online
classes, as to learning environmental difficulties, and
technological difficulties.
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
Tables 1 to 2 present the extent difficulties PAGE
24
encountered by the students in learning through online
classes among Bachelor of Science in social work students of
Kalinga State University; wherein, it includes learning
environmental and technological difficulties.
Table 1 presents the extent difficulties on learning
environment experience by the respondent.
Table 1. Learning environmental difficulties (N=184)
5 4 3 2 1 Weighted
Indicator Description Rank
HA A N NA HNA Mean
1. Experienced 57 87 40
online distraction
Highly
such as social media 4.09 affected
1
during online 285 348 120
classes such as
2. Experienced 75 71 38
distraction at home Highly
4.3 affected
2
as a learning 375 284 140
environment
3. Have difficulties 27 95 54 8
in selecting the 3.8 Affected 3
best area. 135 380 162 16
4. Home set up 44 79 43 15 3
limits the
affected
completion of a 3.7 4
certain requirement 220 316 129 30 3
in every subject
Sub-Weighted Mean 4.17 Highly Affected
The Table above shows that the BSSW students are highly
affected with a total weighted mean of 4.17 with a
descriptive interpretation of “Highly Affected”. This means
that the most of the respondents perceived that they are
highly affected in difficulties on learning environment. The
statement suggest that based on the sub-weighted mean of
4.17, the majority of respondent in the study perceive
themselves as highly affected by difficulties in the
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
learning environment. This indicates that this difficulties PAGE
24
significantly impact their ability to learn effectively. It
implies that the students face considerable obstacle related
to their learning environment, such as distraction at home
and difficulties in selecting appropriate study times and
areas. Overall, the high sub-weighted mean underscore the
severity of these difficulties experienced by the students.
Among the four (4) learning environmental difficulties
indicators “Experienced online distraction such as social
media during online classes” obtained the highest weighted
mean of 4.9 describe as highly affected. Students are highly
affected by online distractions, like social media, during
online classes due to various statistical findings and
corroborating evidence. The weighted mean of 4.9 for the
indicator "Experiencing online distraction such as social
media during online classes" indicates a significant impact.
This is supported by corroborating evidence showing that
social media use is pervasive among college students, with
nearly half using it for 2-5 hours daily. Moreover, research
suggests that social media distraction during class
negatively affects academic performance. Justification for
these findings lies in the statistical significance and the
observed correlation between social media use and decreased
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
academic focus. Addressing this issue is essential for PAGE
24
promoting a conducive learning environment and optimizing
student engagement and performance in online classes.
Another indicator is the "Experienced distraction at
home as a learning environment" which rank the second
highest among the learning environmental difficulties with a
weighted mean of 4.3 described as highly affected. This
shows that these distractions could stem from limited space
for studying, interruptions from family members, and
parental disapproval of prolonged internet use. These
factors collectively hinder students' ability to concentrate
during online classes and negatively affect their learning
outcomes. Therefore, addressing distractions at home is
crucial to creating a conducive learning environment for
students and improving their academic performance.
On the other hand, "Having difficulties in selecting the
best time and area" is ranked as the third highest learning
environmental difficulty, with a sub-weighted mean of 3.8,
corresponding to the scale of "affected." This indicates
that a considerable number of students struggle with
determining the optimal time and location for studying. Such
challenges can disrupt their ability to effectively manage
their study schedules and find suitable environments
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
conducive to learning. Addressing these difficulties may PAGE
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involve providing guidance and resources to help students
better organize their study time and create conducive study
environments, ultimately enhancing their learning
experiences and outcomes.
The last indicator "Home Setup Limits the completion of
a certain requirement in every subject" received the lowest
sub-weighted mean of 3.7 among the four Learning
Environmental Difficulties indicators, corresponding to the
scale of "affected." This suggests that while some students
face limitations in completing certain requirements due to
their home setup, it is not as prevalent or impactful as the
other challenges identified. Justification for this lower
rating may stem from the fact that while home setups may
present obstacles, students may still find ways to adapt or
work around these limitations. However, addressing this
issue is still important to ensure that all students have
equitable opportunities to fulfill their academic
requirements and succeed in their studies.
Students may experience difficulties with "Home Setup
Limits the completion of a certain requirement in every
subject" due to various factors related to their home
environment. These limitations could include inadequate
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
space, lack of necessary resources or equipment, and PAGE
24
disruptions from family members or external factors.
Additionally, students may encounter difficulties in finding
a suitable environment conducive to studying, which can
impact their ability to complete assignments or engage in
coursework effectively. Justification for these difficulties
lies in the impact they can have on students' academic
performance and overall learning experience. Addressing
these challenges is essential to ensure that students have
equitable opportunities to fulfill their academic
requirements and succeed in their studies, regardless of
their home circumstances.
It was concluded through the data analysis that
students have less separate space in their home for study;
resultantly, they were unable to concentrate on their online
classes due to interruption of family members. Parents also
dislike using the internet by their children for extended
period of time. The study finds that social media
distraction interferes with visual, but not auditory,
learning in college students. Almost one-half of all college
students use social media for an estimated two to five hours
a day. Students who focus on social media during class are
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
not likely to fully acquire lecture information delivered by PAGE
24
the instructors that leads to poorer academic performance.
Table 2 present the analyzed responses on the extent
difficulties on technological difficulties by the
respondent.
Table 2. technological difficulties (N=184)
5 4 3 2 1 Weighted
Indicator Description Rank
HA A N NA HNA Mean
1. Have low 39 77 58 12
bandwidth and slow
processing 3.7 Affected 2
speed(internet 175 308 174 24
speed)
2.Experience technical
difficulties in 20 96 53 14 1
completing
3.6 Affected 3
assignment/activities 100 384 159 28 1
3. Low internet access 28 105 31 20 1
during online classes.
3.8 Affected 1
140 416 93 40 1
4. Unavailability of 33 77 52 21 2
smartphone and laptop to 3.6 Affected 4
access online classes. 165 308 156 42 2
Sub-Weighted Mean 3.65 Affected
As shown in the table, the BSSW students are affected on
technological difficulties with a sub-weighted mean of 3.65.
The significant number of respondents perceive technological
difficulties to be a challenge during online classes. In
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
this study Technological difficulties involve facing PAGE
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sufficient or Complex online technologies and service
difficulties for their studies. Results of this study
revealed that female students, students who have no internet
accessibility, those who have less previous experience in
blended Learning classes specially the 1st year student, and
students with lower literacy computer skills level
encountered significant levels in TSC. Students felt that it
was hard for them to get access technology and not everyone
is equal when it comes to access to technology (Chen et al.,
2015: Akcayir & Akcayir, 2010). Some students lack access to
internet such as; a high broadband Wi-Fi or updated computer
devices (Rasheed, 2020. Also, students Might have found
technology to be complicated, or they might face technical
difficulties when doing their homework electronically and
feel distracted, their time and focus would be spending on
learning how to use New technology rather than doing their
homework (Safford & Stinton, 2016; service accessibility,
Prasad et al., 2018)
Among the four (4) technological difficulties
indicators “Low internet access during online classes”
obtained the highest weighted mean of 3.8 described as
Affected. This indicates that a significant number of
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
students perceive this issue to have a notable impact on PAGE
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their online learning experience. This could stem from
various factors such as inadequate internet infrastructure,
geographical limitations, socioeconomic disparities, and
technical challenges. Insufficient internet access can
hinder students' ability to participate in online classes,
access course materials, and communicate with instructors
and peers effectively. Addressing this issue is crucial to
ensure equitable access to education and promote effective
online learning experiences for all students.
Another indicator is “Have low bandwidth and slow
processing speed (internet speed)” which rank second among
technological difficulties with a weighted mean of 3.7
described as affected. Some respondents pointed out that
slow internet speed may result in lagging video or audio,
difficulty loading web pages, and overall frustration with
the online learning they experience. Low bandwidth and slow
processing speeds ultimately affect students’ academic
performance, as they may struggle to keep up with course
requirements, participate in online assessment, and meet
deadlines effectively.
Additionally, “Experience technical difficulties in
completing assignment/activities” and “Unavailability of
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
smartphone and laptop to access online classes” they have PAGE
24
the lowest rank of technological difficulties with they have
the same weighted mean of 3.6. Experience technical
difficulties in completing assignment or activities disrupt
the students’ workflow, cause frustration, and potentially
lead to missed deadlines or incomplete assignments on time.
The unavailability of smartphones and laptops to access
online classes is a significant technological difficulty
among students. This issue arises when students lack access
to essential devices required for participating in online
learning activities. Without smartphones or laptops,
students may face barriers in attending virtual classes,
accessing course materials, and engaging in online
discussions. This can lead to disparities in access to
education, affecting students' ability to learn effectively
and engage with course content. Addressing this difficulties
requires efforts to provide access to devices for students
in need, such as loaner programs, subsidies, or partnerships
with organizations providing technology resources. Ensuring
equitable access to devices is crucial to promoting
inclusive and accessible online learning environments for
all students.
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Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
This may include issues such as low internet PAGE
24
connectivity, particularly for students residing in
provinces where access to high-speed internet may be
limited. Additionally, technical difficulties, slow
processing speed of internet connections, and a lack of
access to smartphones or tablets can further exacerbate the
challenges faced by students. These factors collectively
contribute to the perceived impact of technological
difficulties on students' ability to effectively participate
in online learning. Addressing these difficulties requires
targeted interventions to improve internet infrastructure,
provide technical support, and ensure equitable access to
technology for all students, regardless of their
geographical location. These difficulties can disrupt
students' ability to engage effectively in online classes,
access course materials, and submit assignments on time,
leading to frustration, stress, and feelings of inadequacy.
Factors affecting the students' learning ability through to
this new normal learning.
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
This section presents the factors affecting the PAGE
24
students' on personal aspect difficulties through to this
new normal learning.
Table 3 Personal Aspect difficulties (N=184)
5 4 3 2 1 Weighted
Indicator Description Rank
HA A N NA HNA Mean
1. I could not seem 9 79 18 18 5
to experience any
positive feeling by
3.4 Affected 2
doing my 45 316 217 36 5
activities/assignmen
ts etc.
2. I felt that
12 87 56 25 5
studying through
3.3 Affected 3
online is 60 336 168 50 5
meaningless
3. Difficulties in 10 49 93 32
learning a new 3.2 Affected 4
technology 50 196 279 64
4.Emotionally 23 83 55 24 7
disconnected during 3.6 Affected 1
online classes. 115 332 165 48 7
Sub-Weighted Mean 3.37 Affected
The results show that the respondents affected on
personal aspect difficulties with an average sub-weighted
mean of 3.37. Students faced their personal lives that can
impact their academic performance and well-being. These
difficulties includes health issues, family
responsibilities, relationship conflicts, time management’s
struggles, and issues related to motivation and self-esteem.
“Emotionally disconnected during online classes” obtained
the highest weighted mean of 3.6 describe as affected.
According to the some respondents, they emotionally
disconnected during online classes due to the lack of
physical presence and direct interaction with instructors
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
and peers. This disconnection stem from various factors, PAGE
24
such as technological barriers, limited opportunities for
meaningful interaction, and the absence of non-verbal cues
that facilitate emotional connection in face-to-face
settings. This issue lies in its potential impact on
students' overall engagement, motivation, and mental well-
being, as emotional connection plays a crucial role in
fostering a supportive learning environment and promoting
academic success. Implementing strategies to enhance
emotional connection, such as interactive discussions, group
activities, and opportunities for virtual social
interaction, can help students feel more engaged and
connected during online classes.
“I could not seem to experience any positive feeling by
doing my activities/assignments etc.”, rank as the second
obtained weighted mean of 3.4 describe as affected. Among
personal aspect difficulties, experiencing positive feelings
while engaging in activities and assignments can provide
students with a sense of accomplishment, satisfaction, and
fulfillment. Despite facing difficulties in their personal
lives, students may find moments of joy, pride, or
excitement when successfully completing tasks, making
progress towards their goals, or engaging in activities that
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
align with their interests and passions. These positive PAGE
24
feelings can serve as motivators, helping students overcome
obstacles and stay resilient in the face of adversity.
Additionally, experiencing positive emotions can
contribute to overall well-being and mental health,
enhancing students' ability to cope with stress and navigate
their academic responsibilities more effectively.
Recognizing and fostering positive feelings in students'
academic experiences can play a crucial role in supporting
their holistic development and promoting a positive learning
environment.
“I felt that studying through online is meaningless” rank as
the third obtained weighted mean of 3.3. Feeling that
studying through online means is meaningless can be a
significant personal aspect difficulty for students. This
sentiment may arise due to various factors, such as the lack
of face-to-face interaction, reduced opportunities for
hands-on learning experiences, or difficulties in
maintaining focus and motivation in virtual environments.
This feeling lies in its potential impact on students'
engagement, motivation, and overall academic performance.
When students perceive online learning as meaningless, they
may become disengaged, leading to decreased participation,
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
lower quality of work, and ultimately, diminished learning PAGE
24
outcomes. Addressing this challenge requires efforts to
enhance the relevance and effectiveness of online learning
experiences, such as incorporating interactive activities,
providing opportunities for peer collaboration, and ensuring
clear alignment between course content and learning
objectives. By addressing feelings of meaninglessness in
online learning, educators can help students re-engage with
their studies and find value and purpose in their academic
pursuits.
Among four indicators of personal aspect “Difficulties
in learning a new technology” this obtained the lowest
weighted mean of 3.2 describe as affected. Among personal
aspect difficulties, experiencing difficulties in learning a
new technology can significantly impact students during
online learning. This difficulty may arise due to various
factors, such as lack of familiarity with digital tools,
discomfort with technology, or limited access to resources
for learning new technologies. This lies in its potential to
hinder students' ability to fully engage in online classes,
access course materials, and effectively navigate virtual
learning environments. Learning new technologies is
essential for students to participate actively in online
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
learning activities and adapt to digital learning platforms. PAGE
24
Addressing this difficulty requires providing students with
adequate support, resources, and training opportunities to
develop their digital literacy skills and gain confidence in
using new technologies. By addressing difficulties in
learning new technology, educators can empower students to
overcome barriers and succeed in their online learning
endeavors.
Table 4 present the analyzed responses on the extent
learning resources difficulties experienced by the
students.
Table 4 Learning Resources difficulties (N=184)
5 4 3 2 1 Weighted
Indicator Description Rank
HA A N NA HNA Mean
1. limited 18 115 44 7
information on 3.8 Affected 2
online learning. 90 460 132 14
2. Lower quality of 29 84 61 9 1
material delivered 3.7 Affected 3
online 145 336 183 18 1
3. Experienced
financial 47 82 45 6 4
difficulties when Highly
4.1 Affected
1
accessing learning
resources and 235 328 135 12 4
technology
4. Have limited
access to textbooks,
34 70 47 31 2
worksheets, and
3.5 Affected 4
others and I use
only phone and need
other resources. 170 280 141 62 2
Sub-Weighted Mean 3.77 Affected
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
As shown in the table, learning resources PAGE
24
difficulties obtained a sub-weighted mean of 3.77 as
describe as affected.
Students face in accessing or utilizing the educational
materials and tools necessary for their academic success.
These difficulties can include limited access to resources
due to financial constraints or logistical barriers,
difficulties in navigating online learning platforms or
using educational technology effectively, struggles to find
relevant or up-to-date learning materials, language barriers
for non-native speakers, and issues with disorganized or
inaccessible content. These difficulties involves ensuring
equitable access to educational materials, providing support
and training in utilizing technology tools, and creating
inclusive learning environments that accommodate diverse
learning needs.
Among learning resources difficulties “Experienced financial
difficulties when accessing learning resources and
technology” obtained the highest mean of 4.1 describe as
highly affected. Students are highly affected by
experiencing financial difficulties related to the cost of
internet load needed for online classes. This indicates that
a significant number of students face difficulties in
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
affording the data or internet access required to PAGE
24
participate in virtual classes, access online resources, and
engage in online learning activities. This high impact lies
in the essential role that internet access plays in
facilitating effective online learning experiences. Without
reliable internet connectivity, students may struggle to
attend classes, access course materials, and interact with
instructors and peers, leading to academic setbacks. This
difficulties is crucial to ensuring equitable access to
education and supporting students in overcoming financial
barriers to online learning. Providing financial assistance,
subsidies for internet services, or access to free or low-
cost internet options can help alleviate the financial
burden on students and promote inclusivity in online
learning environments.
Among learning resources difficulties, “Limited
information on online learning” rank as the second obtained
category mean of 3.8 describe as affected. This indicates
that a significant of the students face lack access to the
necessary educational materials and resources required for
their online coursework. This difficulty may arise due to
various factors, such as outdated or insufficient course
materials, lack of access to textbooks or online resources,
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
or gaps in the availability of information relevant to their PAGE
24
studies. This difficulties lies in its significant impact on
students' ability to fully engage in their coursework and
achieve academic success. Without access to the information
needed for their classes, students may struggle to
understand course concepts, complete assignments, or
participate effectively in online discussions. Addressing
this difficulties requires efforts to ensure equitable
access to educational materials, provide support and
resources to students in need, and create inclusive learning
environments that accommodate diverse learning needs. By
addressing limited information difficulties, educators can
help students access the resources they need to succeed
academically and reach their full potential.
Furthermore, “Lower quality of material delivered
online” rank as third obtained a weighted mean of 3.7
describe as affected. Lower quality of materials delivered
for online classes to the difficulties of the students face
the educational materials provided for their online classes
are of inferior quality compared to traditional in-person
resources. This difficulty may manifest in various ways,
such as poorly formatted digital textbooks, outdated online
modules, or inadequate multimedia content. This difficulties
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
lies in its significant impact on students' learning PAGE
24
experiences and academic outcomes. Lower-quality materials
can hinder students' understanding of course content,
diminish their engagement with the material, and ultimately
impair their ability to achieve learning objectives.
Lastly, among the learning resources indicators “Have
limited access to textbooks, worksheets, and others and I
use only phone and need other resources” have the lowest
weighted mean of 3.4 describe as affected. Among learning
resources difficulties, students are affected by limited
access to textbooks, worksheets, and other educational
materials, especially when they rely solely on a smartphone
for accessing course content. This difficulties arises when
students face barriers in obtaining or using essential
learning resources due to factors such as financial
constraints, technological limitations, or lack of access to
physical materials. This difficulties lies in its
significant impact on students' ability to engage
effectively in their online classes and achieve academic
success. Without access to textbooks, worksheets, and other
resources, students may struggle to understand course
concepts, complete assignments, or participate actively in
online classes.
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
Meanwhile, the findings of the studies (e.g. Coleman, PAGE
24
2011; and Henaku, 2020) corroborate the other result of this
study in which learning resource challenges are among the
difficulties confronting the students. This result may imply
that students cannot completely participate in and benefit
the finding from online learning. This also confirms the
findings of Saavedra (2020) that access to online learning
devices like Computers has been a Lecturing challenge for
student’s d schools shift to online distance learning in the
middle of a global health emergency. This problem may stem
from financial-related problems as another difficulty
disclosed by student participants. This finding is the same
as that Matswetu et al., (2013) in which students in
Zimbabwe face financial problems in distance learning set-
up. The current Crisis has made it even more difficult for
the students surveyed who articulated difficulty in finding
a job to support their learning needs. Noteworthy, in the
Philippines, financial struggles have started to worsen for
poor families during the outbreak due to an unprecedented
economic shutdown (Adle, 2020).
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
PAGE
24
Chapter 4
SUMMARY OF FINDINGS, CONCLUSSION AND RECOMMENDATION
This chapter presents the summarized findings on the
objectives posted in the study.
To determine the extent of difficulties encountered by the
students in learning through online classes.
The study highlights that students perceive learning
environmental difficulties describe as highly affected, such
as distractions at home and challenges in selecting study
times and areas, as significantly hindering their learning
experiences, with a weighted mean of 4.17. Among these,
online distractions, particularly from social media,
received the highest weighted mean of 4.9, while
distractions at home had a mean of 4.3, emphasizing the
impact of family interruptions and limited study space.
Despite ranking lower overall, technological difficulties
remain significant describe as affected, with a sub-weighted
mean of 3.65. Notably, low internet access during online
classes received the highest weighted mean of 3.8,
indicating its notable impact. Slow internet speeds and
technical difficulties also pose challenges, with means of
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
3.7 and 3.6, respectively. Addressing these issues requires PAGE
24
interventions to create conducive environments and ensure
equitable access to technology, supporting students in
navigating online learning effectively.
To identify the factors affecting the students' learning
ability during the new normal learning.
Personal aspect difficulties, averaging a sub-weighted
mean of 3.37 describe as affected, reveal how students'
personal lives affect their academic performance and well-
being. The top challenge, "Emotionally disconnected during
online classes," with a weighted mean of 3.6, highlights the
struggle to maintain emotional engagement in virtual
learning due to various factors like technological barriers.
Learning resources difficulties, averaging a sub-weighted
mean of 3.77 describe as affected, encompass challenges
accessing educational materials. "Experiencing financial
difficulties when accessing learning resources and
technology," with a weighted mean of 4.1, reflects the
significant impact of financial constraints on internet
access, while limited access to textbooks, worksheets, and
resources, with a weighted mean of 3.4, underlines
challenges in obtaining essential learning materials,
especially when relying on smartphones.
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
PAGE
24
Conclusions
Based on the findings of the study, the researchers
conclude that:
1. The extent of difficulties encountered by the students in
learning through online classes among the respondents the
difficulties identified that experience by the social work
student is highly affected; and
2. The factors affecting the students' learning ability
during the new normal learning among the respondent is
affected.
Recommendations
Base from the findings and conclusions the following
recommendation are offered:
1. Student in the context of difficulties faced during the
new normal learning period and instructional material
development should develop their motivation in self-study
that instructional designer can better tailor their
approaches and material to support student learning and by
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
attending various training and workshop on how to operate PAGE
24
and we use technology devices and other platforms.
2. Teachers should device monitoring strategies to help
struggling or disengaged students. Students who are missing
due dates, struggling with concept or not actively
participating may need nudge to restart their motivation.
3. Teachers play a vital role in supporting students during
the new normal learning period. Their understanding,
adaptability, and commitment to students success are crucial
in developing effective instructional material and creating
a conductive learning environment.
4. The researchers, highly recommend the professors should
post or upload recorded lectures in order for the students
to easily go back to the recording in case they missed an
explanation.
5. Researcher contribute significantly to addressing the
difficulties faced by the students during the new normal
learning period and the development of instructional
materials. Their work helps inform educational practices and
interventions that support students learning and well-being.
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
6. Parent should join orientation about the flexible PAGE
24
learning to help them understand more the new normal and
their child more time for learning.
7. Parents involvement and support are crucial in helping
students navigate the difficulties faced during the new
normal learning period. By creating a supportive
environment, collaborating with teachers, and providing
emotional and academic support, parents play a vital role in
their children’s educational journey.
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Dagupan Weste, Tabuk City, Kalinga
Van Rensburg Janse ES. PAGE
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Appendix A
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
(Letter to Authority) PAGE
24
May, 2023
Mr. Rodolfo B. Tucay, Jr.
Dean, CLASS
This University
Dear Sir:
The Researchers are currently undertaking a study titled,
“Difficulties faced by the students during the new normal online
learning; Basis for instructional material Development.”
In line with this, may we solicit your permission to allow
us to conduct this study among the Bachelor of Arts in Political
Science students of our respective college.
Rest assured that the information and the answers to the
questions will be disclosed for the study only.
Thank you very much for your kind consideration of this
earnest request.
Researchers,
Felomina G. Caniw
Shelmayre A. Dagson
Arianne Jane D. Olao
Hanna Grace Tallocoy
Noted: Approved By:
Loneza Carbonel PhD Mr. Rodolfo B. Tucay, Jr.
Research instructo Dean, CLASS
Appendix B
(Letter to Respondents)
May, 2023
Dear Respondents:
Greetings!
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
The undersigned students - researchers of Bachelor of Arts PAGE
in Political Science, Kalinga State University-Dagupan Campus are 24
conducting a study entitled, “Difficulties faced by the students
during the new normal online learning; Basis for instructional
material Development.”
In this regard, we are asking for your precious time and
effort to answer all the questions in the survey questionnaires,
which are very important and helpful for the completion of the
study.
Rest assured that all the data to be gathered from you will
be kept confidential and will only be used in this study.
Your response to this request will be valuable contribution
to the success of the study and will be highly appreciated.
Thank you very much for your cooperation.
Researchers,
Felomina G. Caniw
Shelmayre A. Dagson
Arianne Jane D. Olao
Hanna Grace Tallocoy
Noted: Approved By:
Zandjie Dominique P. Taya-an Loneza Carbonel PhD
Adviser Research Professor
Appendix C
(Questionnaire)
I. Profile of the Respondents
NAME: ________________________ (optional)
YEAR LEVEL: _________________
SEX: [ ] Female [ ] Male
II. To determine the extent of difficulties encountered
by the students in learning through online classes.
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
Instruction: Please answer the following questions by PAGE
putting a check mark (/) on the space provided. Please refer 24
to the scale below.
5 – Highly Affected 4 – Affected 3 - Neutral
2 – Not Affected 1 – Highly Not Affected
5 4 3 2 1
Indicators HA A N NA HNA
Learning environmental Difficulties
1. Experienced online
distraction such as social
media during online classes.
2. Experienced distraction at
home as a learning
environment
3. Have difficulties in
selecting the best time and
area.
4. Home set up limits the
completion of a certain
requirement in every subject.
Technological difficulties
1. Have low bandwidth and
slow processing speed
(internet speed)
2. Experience technical
difficulties in completing
assignment/activities.
3. Low internet access during
online classes.
4. Unavailability of
smartphone and laptop to
access online classes.
III. To identify the factors affecting the students learning
ability in this new normal online learning.
Instruction: Please answer the following questions by
putting a check mark (/) on the space provided. Please refer
to the scale below.
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
5 – Highly Affected 4 – Affected 3 – Neutral PAGE
24
2 – Not Affected 1 – Highly Not Affected
Indicators 5 4 3 2 1
HA A N NA HNA
Personal Aspect Difficulties
1. I could not seem to
experience any positive feeling
by doing my
activities/assignments etc.
2. I felt that studying through
online is meaningless
3. Difficulties in learning a
new technology
4. Emotionally disconnected
during online classes.
Learning Resources Difficulties
1. limited information on
online learning.
2. Lower quality of material
delivered online.
3. Experienced financial
difficulties when accessing
learning resources and
technology.
4. Have limited access to
textbooks, worksheets, and
others.
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
PAGE
24
Curriculum Vitae
Personal Background
Name : Ariane Jane D. Olao
Gender : Female
Civil Status : Single
Date of Birth : December 8, 2000
Place of Birth : Malucsad, Pasil, Kalinga
Present Address : Malucsad, Pasil, Kalinga
Religion : Catholic
Name of Parents
Father : Alfredo Olao
Mother : Harriet Olao
Educational Background
Elementary : Pasil Central School
Secondary : Central Pasil National High
School
Tertiary : Kalinga State University
Dagupan Weste, Tabuk City
Course : Bachelor of Science in Social
Work
Contact Details
Contact Number : 09996553873
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
PAGE
Email Address : [email protected] 24
Personal Background
Name : Felomina G. Caniw
Gender : Female
Civil Status : Single
Date of Birth : October 31, 2002
Place of Birth : Danac West,Boliney Abra
Present Address : Dangtalan Pasil Kalinga
Religion : Pentecost
Name of Parents
Father : Benito B.Caniw
Mother : Perla G. Caniw
Educational Background
Elementary : Danac Elementary School
Secondary : Central Pasil National High
School
Tertiary : Kalinga State University
Dagupan Weste, Tabuk City
Course : Bachelor of Science in Social
Work
Contact Details
Contact Number : 09312101905
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
PAGE
24
Personal Background
Name :Shelmayre A. Dagson
Gender : Female
Civil Status : Single
Date of Birth : August 23, 2000
Place of Birth : Pugong, Pasil, Kaling
Present Address : Pugong, Pasil, Kaling
Religion : Roman Catholic
Name of Parents
Father : Milagros Dagson
Mother : Cambel Dagson
Educational Background
Elementary : Pasil Central School
Secondary : Central Pasil National High
School
Tertiary : Kalinga State University
Dagupan Weste, Tabuk City
Course : Bachelor of Science in social
work
Contact Details
Contact Number : 09530836887
BS Social Work
Kalinga State University
College of Liberal Arts & Social
Sciences
Dagupan Weste, Tabuk City, Kalinga
PAGE
24
Personal Background
Name : Hanna Grace B. Tallocoy
Gender : Female
Civil Status : Single
Date of Birth : February 12, 2001
Place of Birth : Babalag West, Rizal, Kalinga
Present Address : Purok 1,Liwan West, Rizal,
Kalinga
Religion : Free Believers
Name of Parents
Father : Benjamin B. Tallocoy
Mother : Grace B. Tallocoy
Educational Background
Elementary : Calaocan Elementary School
Secondary : Rizal National School of Arts and
Trades
Tertiary : Kalinga State University
Dagupan Weste, Tabuk City
Course : Bachelor of Science in Social
Work
Contact Details
Contact Number : 09269639616
BS Social Work