Salesforce
Energy-and-Utilities-Cloud
Energy and Utilities Cloud Accredited Professional (WI24)
QUESTION & ANSWERS
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QUESTION: 1
What is the purpose of the Energy Audit object in Salesforce Energy and Utilities Cloud?
Option A : To track panel installations.
Option B : To perform energy assessments and identify efficiency opportunities.
Option C : To track contractual agreements with customers.
Option D : To track billing information.
Correct Answer: B
QUESTION: 2
What is the purpose of outage management in Salesforce Energy and Utilities Cloud?
Option A : To automate supply chain management for renewable energy projects.
Option B : To track and optimize energy consumption in residential buildings.
Option C : To enable utilities to effectively handle power outages and service disruptions.
Option D : To provide real-time stock market analysis for energy investments.
Correct Answer: C
QUESTION: 3
What is the purpose of the Consumption History object in Salesforce Energy and Utilities Cloud?
Option A : To track billing information.
Option B : To track solar panel installations.
Option C : To store historical energy consumption data for analysis and reporting.
Option D : To track contractual agreements with customers.
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Correct Answer: C
QUESTION: 4
What is the custom object in Salesforce Energy and Utilities Cloud that tracks energy consumption readings
for residential customers?
Option A : Meter Reading
Option B : Energy Audit
Option C : Service Appointment
Option D : Pricing Plan
Correct Answer: A
QUESTION: 5
How does Salesforce Energy and Utilities Cloud support renewable energy integration?
Option A : By enabling utilities to monitor and manage renewable generation assets.
Option B : By automating billing and payment processes for customers.
Option C : By offering social media integration for customer feedback.
Option D : By providing financial forecasting and budgeting capabilities.
Correct Answer: A
QUESTION: 6
What is the purpose of the Work Order object in Salesforce Energy and Utilities Cloud?
Option A : To track panel installations.
Option B : To track contractual agreements with customers
Option C : To track and manage field service work for utility technicians.
Option D : To track billing information.
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Correct Answer: C
QUESTION: 7
Which custom object in Salesforce Energy and Utilities Cloud is used to track energy consumption and
metering data?
Option A : Service Agreement
Option B : Meter Reading
Option C : Payment
Option D : Communication Log
Correct Answer: B
QUESTION: 8
What is the purpose of the Financial Account object in Salesforce Energy and Utilities Cloud?
Option A : To track financial account information for customers.
Option B : To track energy consumption readings.
Option C : To track panel installations.
Option D : To track billing information.
Correct Answer: A
QUESTION: 9
When configuring security in Salesforce Energy and Utilities Cloud, what is a best practice?
Option A : Share login credentials among team members for convenience.
Option B : Avoid implementing data encryption for sensitive information.
Option C : Grant system administrator access to all users for easier management.
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Option D : Follow the principle of least privilege and assign appropriate user access levels.
Correct Answer: D
QUESTION: 10
What is the purpose of the Contract object in Salesforce Energy and Utilities Cloud?
Option A : To track billing information.
Option B : To track contractual agreements with customers.
Option C : To track panel installations.
Option D : To track energy consumption readings.
Correct Answer: B
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