Topic 4
Emotion, Moods, Personality and Value
Learning Cl:>jectives:
4. 7 Describe the strengths and weaknesses of the Myers-Briggs Type Indicator
(MBTI) personality framework and the Big Five model
4.8 Describe how personality affects job search and unemployment.
4.9 Describe the differences between person-job fit and person-organization fit.
4.10 �scribe rbfstede' five value dimension.
Describe Emotional Intelligence
• 8notional Intelligence:
A person' abi Iity to:
• Perceive emotions in the self and others.
• Understand the meaning of these emotions.
• R3gulate one' emotion accordingly in a rascading model.
Describe Emotional Intelligence
A Cascading Model of Emotiona 11 ntelligence
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Perceive mot1ons. in Self
Conscientiousness ► nd Others
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C og nir Abi11ty - Und rs tond the Meon in9 of
Emotions
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�---m-ct-io_n_e.1_1 s_t_ab_i_ity--
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l -et _m_c_ti_o_ns____
Apply Concepts About Emotions and Moods
to Specific OB Issues
• Motivation
• Positive mood affects expectations of success.
• Feedback amplifies this effect.
• Leadership
• Emotions are important to acceptance of messages from organizational leaders.
• Negotiation
• Emotions can affect negotiations.
• Deviant Workplace Behaviors
• Negative emotions lead to workplace deviant behaviors.
• Actions that violate norms and threaten the organization.
• Safety and Injury at Work
• DJn't do dangerous work when in a bad mood.
Describe Personality, the Way It Is Measured, and the Factors that
Shape It
Defining Personality
• Personality is dynamic concept describing the growth and development
0
of a person' whole physchological system.
• The sum of ways in which an individual reacts to and interacts with others.
• Measuring Personality
• Managers need to know how to measure personality.
• Personality tests are useful in hiring decisions and help managers forecast
who is best for a job.
• The most common means of measuring personality is through self-report
surveys.
Describe Personality, the Way It Is Measured, and the Factors that
Shape It
• Personality Determinants
• Is personality the result of heredity or environment?
• Heredity refers to those factors that were determined at conception.
• The heredity approach argues that the ultimate explanation of an individual'
personality in the molecular structure of the gene in the chromosomes.
• Early research tried to identify and label enduring personality characteristics.
• Shy, aggressive, submissive, lazy, ambitious, loyal, and timid.
• These are peroonality traits.
Person-Job Fit vs. Person-Organization Fit
Holland Typology of Personality and Congruent Occupations
Type Peroonality Olaracteristics Cbngruent Cxnlpa1 ions
Fealistic: Prefers physlcal activities that Shy, genuine, persistent., stable, conformrng, Mechanic, drrll press operator,
require skill, strength, and coordination practir.al assembly-line worker, farmer
Investigative: Prefers activities that Involve Analytical, arlglnal, curious, Independent Blologlst, economlst, mathematlclan,
thinking, organizing, and understanding news reporter
S:>d al: Prefers activities that Involve Soclable, frrendly, cooperative, Social worker, teache� counselor,
helping and developing others understanding clinical psychologist
Cbnventional: Prefers rule-re1ulated, Conforming, efficient, practical, Accountant, corporate manager,
orderly, and unambiguous activities unimaginative, inflexible bank teller, file clerk
Blterprising: Prefers verbal activities in Self-confident, ambitious, energetic, Lawyer, real estate agent, public
which there a re opportunrtles to lnfl uence domlneerlng relatlons specla 11st, small buslness
others and attain power manager
Mistie: Prefers ambiguous and lmagrnatrve, drsorderly, ldeallstlc, Palnter, muslcran, wrlter, Interior
unsystematic activities that allow creative emotional, impractica I decorator
expression
1-bfstede's Rve Value Dimensions
1-bfstede' framework
1. Power distance
2. Individualism versus collectivism
3. Masculinity versus femininity
4. Uncertainty avoidance
5. Long-term versus short-term orientation
