Training Program
Comprehensive Training
Program for New Attachés
Monicah Mutheu
0742585382
Table of Contents
1. Introduction
2. Training Program Overview
3. Training Schedule
Week 1: Email Etiquette
Week 2: WordPress Basics
Week 3: Mailboxes and Outlook Setups
Week 4: Web Hosting Packages
Week 5: SSL Certificates
Week 6: Quick Payroll Introduction
Week 7: Web Design Using WordPress
Week 8: Control Panel Fundamentals
Week 9: Domains and Domain Registration
Week 10: Practical Application and Review
4. Training Materials
Week 1: Email Etiquette
Week 2: WordPress Basics
Week 3: Mailboxes and Outlook Setups
Week 4: Web Hosting Packages
Week 5: SSL Certificates
Week 6: Quick Payroll Introduction
Week 7: Web Design Using WordPress
Week 8: Control Panel Fundamentals
Week 9: Domains and Domain Registration
Week 10: Practical Application and Review
5. Evaluation and Assessment
6. Conclusion
2
TRAINING PROGRAM
Training Program Overview
Welcome to the Softlink Options Limited
Training Program for New Attachés! This
comprehensive program is designed to equip
new attaches with the necessary knowledge
and skills to excel in their roles at Softlink
Options Limited. Through a combination of
theoretical learning and practical hands-on
exercises, participants will gain expertise in
various areas crucial for their success in the
company.
Objectives
- To familiarize participants with essential
tools and technologies used at Softlink Options
Limited.
- To provide a solid foundation in email
etiquette, website management, web hosting,
and other relevant areas.
- To empower participants to contribute
effectively to the company's goals and
objectives.
- To foster a culture of continuous learning
and professional development among new
attaches.
The training program spans over a period
of three months, divided into weekly
Program
modules covering specific topics. Each week
will focus on a different aspect of the
attaché role, with a balance between
theoretical understanding and practical
3
TRAINING PROGRAM
Structure
application. Participants will engage in
hands-on exercises, group discussions, and
assessments to reinforce their learning and
skills acquisition.
Expected Outcomes: By the end of the
training program, participants should:
Demonstrate proficiency in email
communication and etiquette.
Be able to navigate and manage
WordPress websites effectively.
Understand the setup and
configuration of mailboxes and
Outlook for professional use.
Have a good grasp of web hosting
packages and SSL certificates.
Gain familiarity with Quick Payroll
software and its basic functionalities.
Be capable of designing and
customizing websites using
WordPress.
Understand the fundamentals of
control panel management and
domain registration.
We are confident that this training
program will provide a solid foundation for
your success at Softlink Options Limited.
Let's embark on this learning journey
together!
Training Program Schedule
Week 1
4
TRAINING PROGRAM
Email Etiquette Essentials
Topics Covered: Introduction to Email Etiquette, Professional
Email Writing, Managing Email Communication.
Learning Objectives: Understand the importance of email
etiquette in professional settings. Learn how to write effective
and professional emails. Gain strategies for managing email
communication efficiently.
Training Materials Needed: Email Etiquette Guide,
Examples of Professional Emails, Email Writing Exercises.
Activities:
Day 1: Theoretical session on the principles of email
etiquette.
Day 2: Practical exercises on composing professional
emails.
Day 3: Group discussion and feedback on email writing
skills.
Day 4: Role-playing scenarios to simulate real-life email
interactions.
Day 5: Assessment and review of email etiquette
knowledge.
Week 2
Mailboxes and Outlook Setups
Topics Covered: Setting up Email Accounts, Configuring
5
TRAINING PROGRAM
Outlook, Managing Mailboxes.
Learning Objectives: Learn how to set up and configure
email accounts. Understand the features and functions of
Microsoft Outlook. Gain proficiency in managing mailboxes
and organizing emails effectively.
Training Materials Needed: Email Setup Guides, Outlook
Tutorials, Practice Emails.
Activities:
Day 1: Setting up email accounts and configuring email
settings.
Day 2: Introduction to Microsoft Outlook and its features.
Day 3: Hands-on practice with Outlook interface and
email management.
Day 4: Advanced Outlook functionalities (calendar, tasks,
contacts).
Day 5: Troubleshooting common Outlook issues.
Week 3
WordPress Website Management
Topics Covered: Introduction to WordPress, Website
Navigation, Content Management.
6
TRAINING PROGRAM
Learning Objectives: Gain familiarity with the WordPress
platform. Learn how to navigate the WordPress dashboard and
manage website content effectively.
Training Materials Needed: WordPress User Guide, Website
Access Credentials, Sample Website Content.
Activities:
Day 1: Theoretical session on WordPress basics and website
navigation.
Day 2: Hands-on practice with the WordPress dashboard.
Day 3: Adding and editing website content (text, images,
videos).
Day 4: Customizing website themes and layouts.
Day 5: Website management best practices and
troubleshooting.
Week 4
7
TRAINING PROGRAM
Web Hosting Packages
Topics Covered: Introduction to Web Hosting, Types of
Hosting Packages, Comparing Hosting Providers.
Learning Objectives: Understand the concept of web
hosting and its importance. Learn about different types of
hosting packages and their features. Compare various hosting
providers to make informed decisions.
Training Materials Needed: Web Hosting Guides,
Comparison Charts, Hosting Provider Websites.
Activities:
Day 1: Overview of web hosting and its role in website
management.
Day 2: Exploring different types of hosting packages
(shared, VPS, dedicated).
Day 3: Researching and comparing hosting providers
based on price, features, and customer reviews.
Day 4: Practical demonstration of purchasing and setting
up a hosting account.
Day 5: Q&A session and review of hosting options.
Week 5
SSL Certificates
8
TRAINING PROGRAM
Topics Covered: Understanding SSL Certificates,
Importance of SSL for Website Security, Installing SSL.
Learning Objectives: Learn about SSL certificates and
their role in securing websites. Understand the importance of
SSL for data encryption and trustworthiness. Gain practical
skills in installing SSL certificates on web servers
Training Materials Needed: SSL Certificate Guides,
Security Tutorials, SSL Installation Tools.
Activities:
Day 1: Introduction to SSL certificates and their
encryption mechanisms.
Day 2: Exploring the benefits of SSL for website security
and SEO.
Day 3: Step-by-step guide to installing SSL certificates
on different web servers.
Day 4: Testing and verifying SSL installation for
website security.
Day 5: Best practices for SSL management and renewal.
Week 6
9
TRAINING PROGRAM
Quick Payroll and ERP Training
Topics Covered: Introduction to Payroll Management, Quick
Payroll Software, Payroll Processing.
Learning Objectives: Understand the fundamentals of
payroll management. Learn how to use ERP and Quick Payroll
software for payroll processing, including employee salary
calculation, tax deductions, and generating payslips.
Training Materials Needed: Payroll Management Guides,
Quick Payroll Software Tutorial, Sample Payroll Data.
Activities:
Day 1: ERP Training
Deep dive into ERP modules (e.g., finance, HR, inventory)
Hands-on exercises and simulations
Overview of payroll management and its importance for
businesses.
Day 2: Introduction to Quick Payroll software and its
features.
Day 3: Setting up employee records and payroll
parameters in Quick Payroll.
Day 4: Processing payroll, including salary calculations
and tax deductions.
Day 5: Generating pay slips and handling payroll-related
queries.
Week 7
Control Panel Management
10
TRAINING PROGRAM
Topics Covered: Introduction to Control Panels, Control
Panel Features and Functions, Server Management.
Learning Objectives: Understand the role of control panels
in server management. Learn about common control panel
features and how to perform server administration tasks
efficiently.
Training Materials Needed: Control Panel Guides, Demo
Control Panel Access, Server Management Tools.
Activities:
Day 1: Overview of control panels and their significance
in server management.
Day 2: Exploring key features of popular control panels
(cPanel, Plesk, etc.).
Day 3: Hands-on practice with control panel tasks such as
domain management and email setup.
Day 4: Server security and backup management using
control panel tools.
Day 5: Troubleshooting common issues and optimizing
server performance.
Week 8
11
TRAINING PROGRAM
Domains and Domain Registration
Topics Covered: Domain Name System (DNS), Domain
Registration Process, Domain Management.
Learning Objectives: Understand the fundamentals of
domain names and DNS. Learn how to register domains,
configure DNS settings, and manage domain portfolios
effectively.
Training Materials Needed: DNS Guides, Domain
Registrar Websites, Domain Management Tools.
Activities:
Day 1: Introduction to DNS and its role in translating
domain names to IP addresses.
Day 2: Domain registration process and choosing the
right domain name.
Day 3: Configuring DNS settings for domain propagation
and DNS records management.
Day 4: Transferring domains between registrars and
domain portfolio management.
Day 5: DNS troubleshooting and advanced domain
management techniques.
Week 9
12
TRAINING PROGRAM
Web Design using WordPress
Topics Covered: Introduction to WordPress, Website Design
Principles, Theme Customization, Content Creation.
Learning Objectives: Gain proficiency in website design
using WordPress. Learn about website layout, color schemes,
and typography. Understand how to customize WordPress
themes and create engaging content.
Training Materials Needed: WordPress Guides, Design
Principles Resources, WordPress Themes and Plugins.
Activities:
Day 1: Introduction to WordPress CMS and its
advantages for website design.
Day 2: Exploring website design principles and best
practices.
Day 3: Customizing WordPress themes to match branding
and design requirements.
Day 4: Creating and organizing website content using
WordPress editor.
Day 5: Reviewing website design projects and feedback
sessions.
Week 10
13
TRAINING PROGRAM
Website Creation Project
Topics Covered: Website Planning, Wireframing, Content
Creation, Website Development.
Learning Objectives: Apply the knowledge gained in
previous weeks to create a functional website. Learn about
website planning, wireframing, content creation, and basic
website development.
Training Materials Needed: Project Guidelines, Website
Planning Templates, Web Development Tools.
Activities:
Day 1-2: Website planning session, including defining
website objectives, target audience, and content
requirements.
Day 3-4: Wireframing the website layout and structure
using design tools or paper prototypes.
Day 5: Initial content creation and gathering resources
for website development.
14
TRAINING PROGRAM
Week 11
Website Design and Development
Topics Covered: Frontend Development, WordPress Theme
Customization, Content Population.
Learning Objectives: Gain hands-on experience in website
design and development using WordPress. Customize website
themes, populate content, and implement design
enhancements.
Training Materials Needed: WordPress Themes, Design
Resources, Content Templates.
Activities:
Day 1-2: WordPress setup and theme selection based on
project requirements.
Day 3-4: Customizing the website theme to match
branding and design specifications.
Day 5: Populating the website with content, including
text, images, and multimedia elements.
15
TRAINING PROGRAM
Week 12
Website Review and Optimization
Topics Covered: Website Testing, Optimization Techniques,
User Feedback Integration.
Learning Objectives: Learn how to review and optimize a
website for performance, usability, and SEO. Gather user
feedback and implement improvements based on review
outcomes.
Training Materials Needed: Website Testing Tools,
Optimization Guides, Feedback Collection Methods.
Activities:
Day 1-2: Conducting website testing for functionality,
responsiveness, and compatibility across devices and
browsers.
Day 3-4: Implementing optimization techniques for
website speed, SEO, and user experience.
Day 5: Presentation of the completed website to peers for
feedback and review. Incorporating feedback and
finalizing the website for deployment.
16
TRAINING PROGRAM
TRAINING MATERIALS
Week 1: Email Etiquette Essentials
Corporate Emails in English: brief Contexts and Language
Week 2: WordPress tutorial
Website Access Credentials
Sample Website Content.
Week 3: Email Setup Guides,
Outlook Tutorials,
Practice Emails.
17
TRAINING PROGRAM
Conclusion and Next Steps
Congratulations on completing the three-month training
program! By now, trainees should have gained comprehensive
knowledge and practical skills in various aspects of web technology
and digital tools.
Key Takeaways: Trainees have successfully acquired a deep
understanding of email etiquette, WordPress development, mailbox
and Outlook setups, web hosting packages, SSL certificates, ERP &
Quick Payroll, web design using WordPress, control panel
management, domains, and domain registration.
Next Steps: As you transition back to your regular roles within the
Industry, we encourage you to:
Pursue further professional development opportunities, such as
advanced training courses or certifications.
Explore areas for specialization based on your individual
interests and aptitudes.
Acknowledgments: We extend our heartfelt gratitude to all who
contributed to the success of this training program. Special thanks
to our mentors, trainers, and colleagues for their dedication and
support throughout the journey.
Feedback and Evaluation: Your feedback on the training
18
TRAINING PROGRAM
program is invaluable to us. Please take a moment to share your
thoughts, including strengths, areas for improvement, and
suggestions for future sessions.
Closing Note: As you embark on the next phase of your
professional journey, remember that your growth and development
are essential to our collective success. We have full confidence in
your ability to apply your newfound knowledge and skills to drive
innovation and excellence in your respective roles.
Topics Covered: Introduction to WordPress, Website Navigation, Content Management.
Learning Objectives: Gain familiarity with the WordPress platform. Learn how to navigate the
WordPress dashboard and manage website content effectively.
Training Materials Needed: WordPress User Guide, Website Access Credentials, Sample Website
Content.
END
Activities:
Day 1: Theoretical session on WordPress basics and website navigation.
Day 2: Hands-on practice with the WordPress dashboard.
Day 3: Adding and editing website content (text, images, videos).
Day 4: Customizing website themes and layouts.
Day 5: Website management best practices and troubleshooting.
19
TRAINING PROGRAM
