Vishweshwar Education Society’s
Dr. Mar Theophilus Institute of Management Studies, Sanpada, Navi Mumbai
Vishweshwar Education Society’s
Dr. Mar Theophilus Institute Management
Studies
SUMMER INTERNSHIP PROJECT REPORT
ON
(HR SERVICES OFFERED BY UPSKILLS TECH SOLUTIONS PVT LTD)
SUBMITTED TO
Dr. Mar Theophilus Institute of Management Studies, NAVI
MUMBAI
BY
(JYOTI BALA SHETTY)
Roll No. 2022019
PGDM Batch 2022-24
IN PARTIAL FULFILLMENT OF
Post Graduate Diploma in Management (PGDM)
September, 2023
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Vishweshwar Education Society’s
Dr. Mar Theophilus Institute of Management Studies, Sanpada, Navi Mumbai
DECLARATION
I, Mr./Ms. Jyoti Bala Shetty hereby declare that this project report is the
record of authentic work carried out by me during the period from 8th
May, 2023 to 31st August, 2023 and has not been submitted to any other
University or Institute for the award of any degree / diploma etc.
Signature :
Name of the student : Jyoti Bala Shetty
Date : 27-8-2023
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Vishweshwar Education Society’s
Dr. Mar Theophilus Institute of Management Studies, Sanpada, Navi Mumbai
CERTIFICATE FROM THE
COMPANY/ORGANISATION
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Vishweshwar Education Society’s
Dr. Mar Theophilus Institute of Management Studies, Sanpada, Navi Mumbai
CERTIFICATE FROM FACULTY MENTOR
This is to certify that the project entitled ‘HR SERVICES
OFFERED BY UPSKILLS TECH SOLUTIONS PVT LTD ’ submitted
by Ms Jyoti Shetty of Dr. Mar Theophilus Institute of
Management Studies in partial fulfillment for the award of
Post Graduate Diploma in Management studies is his/her
original work and does not form any part of the projects
undertaken previously.
This project report is the record of authentic work carried out by
her during the period from 8th May to 31st August.
She has worked under my guidance.
Febin Varghese Dr.SusenVarghese
(Signature of Faculty Guide) (Signature of the
Director)
Place: Navi Mumbai
Date: 27-8-2023
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Vishweshwar Education Society’s
Dr. Mar Theophilus Institute of Management Studies, Sanpada, Navi Mumbai
ACKNOWLEDGEMENT
The project is a golden opportunity to me for learning and self- development. I feel
very lucky and blessed to have talented and wonderful people who lead me through in
the completion of this project.
I express my deepest thanks to the Director of Indira Institute of Business
Management, Dr. Susen Varghese, and Placement Cell Head, Prof. Aji John for this
wonderful opportunity which paved my way to associate with UpSkills Tech Solution
Pvt Ltd.
My special thanks to my mentor Prof. Febin Varghese for his valuable time and
guidance. He took time from busy schedule and guiding me to carry out my summer
internship project at Up-skills Tech Solution Pvt Ltd.
A humble thanks to all other faculties for helping me whenever I need. I also feel
delighted to express my thanks to library staff and non- teaching staffs who helped me
to complete my project on time.
I express my sincere gratitude to UpSkills Tech Solution Pvt Ltd for giving me this
opportunity. My special thanks to Ms. Naina Maheshri, HR of UpSkills Tech Solution
Pvt Ltd (Mulund,Mumbai) for her guidance and support. I am thankful to the entire
staff fraternity of Up-skills Tech Solution Pvt Ltd for aiding me to complete the
internship successfully.
My gratitude to my friends and family for motivating and encouraging me through the
journey. I express my heartfelt acknowledgement for the guidance and support from
them.
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Vishweshwar Education Society’s
Dr. Mar Theophilus Institute of Management Studies, Sanpada, Navi Mumbai
Executive Summary
The internship report is based on the four-month internship program that I had
successfully completed from Upskill tech solution pvt ltd, Mumbai. The duration of
the internship spanned from 10th May,2023 to 31st August, 2023. Being completely
new to the corporate world setting, every hour at the company gave me significant
exposure and experience which is of immense learning.
The purpose of the project report is to focus on online systems that connects students
to relevant and real job opportunities, industry and education providers to live data
about trends in industry demands so that courses can be tailored to meet current and
future needs.
HR professionals are central to recruitment, on-boarding, training, performance
assessment, employee relations, and ensuring adherence to labor laws. Their primary
aim is to cultivate a productive and harmonious workplace that empowers employees
to excel, all while strategically aligning HR practices with the organization's broader
objectives.
Digital hiring represents an ongoing transformation in the way organizations identify
and engage with talent. Its evolution continues to reshape the future of talent
acquisition, promising to deliver ever more efficient, data-driven, and candidate-
centrist recruitment practices. This adaptability positions digital hiring as a
cornerstone of talent strategies for forward-thinking businesses and underscores its
enduring relevance in our digital age.
SkillsConnect amis to bring together colleges, students and companies and help them
take the hiring process to the last mile.
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Vishweshwar Education Society’s
Dr. Mar Theophilus Institute of Management Studies, Sanpada, Navi Mumbai
TABLE OF CONTENT
Chapter No. Title Page No.
1 Introduction 8
1.1 Introduction of the project 9
1.2 Relevance of the project 10
1.3 Objectives of the Study 10
1.4 Scope of the Study 11
1.5 Contributions of the Study 12
1.6 Limitations of the Study 13
2 Profile of the Organisation 14
2.1 History & General Information 15
2.2 Company Profile 16-18
2.3 Competitors Analysis 19-20
3 SWOT Analysis of the project 21
3.1 SWOT Analysis of the project 22
4 Workflow study & Analysis 23-25
5 FINDINGS
26
6 SUGGESTIONS AND RECOMMENDATIONS 27-28
7 CONCLUSION 29
8 BIBLOGRAPHY 30
32-33
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Dr. Mar Theophilus Institute of Management Studies, Sanpada, Navi Mumbai
CHAPTER – I
INTRODUCTION
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Vishweshwar Education Society’s
Dr. Mar Theophilus Institute of Management Studies, Sanpada, Navi Mumbai
1.1 INTRODUCTION OF THE TOPIC
The research is based on the campus hiring strategies of the company, UpSkills Tech
Solution Pvt. Ltd. Campus Hiring refers to the recruitment process of where the companies
approach the colleges and the universities to hire interns and full time employees to work for
their companies.
The main reason for them choosing campus hiring as their source of recruitment to hire
interns is the least cost associated with it as compared to the other sources of recruitment
which includes posting job ads on job portals like naukri.com, monster.com, indeed.com or
social media platforms like LinkedIn and Instagram or newspapers which includes hefty
amounts associated for posting the job ads. Recruitment can also be done through third party
and consultancies which helps in filling the vacancies but the cost to be paid to them is huge
for the organization to bare.
The process of campus recruitment began by considering India's districts for college
outreach. Consequently, research was conducted on colleges in these districts, including the
contact information of the placement officers. This research encompassed every aspect of the
process, from initial outreach to the placement officers regarding internship opportunities to
the final hiring of interested students into their respective internship roles.
The research also covers how the company used to organize team and employee engagement
sessions for the selected interns, which proved beneficial in enhancing their productivity and
keeping them engaged in their respective work.
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1.2 RELEVANCE OF THE PROJECT:
Campus Hiring is one of the process of External Recruitment in an Organization and hence
the process of end to end recruitment in the process of Campus Hiring Process, also the
employee engagement process was learnt as a part of the internship in HR. As recruitment is
one of the important domains of Human Resource Development, the end to end process of it
from creating awareness regarding the job opportunities to the interview process and to
placing the candidate for that position was helpful for understanding the recruitment and
hiring process
1.3 OBJECTIVES OF THE STUDY
The objectives of the study is as follow :
1 To learn how end to end recruitment works.
2 To learn the benefits of campus recruitment.
3 To learn how organizations use campus hiring as a mode of recruitment.
4 To learn how to pitch the placement officer’s about the internship programme.
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1.4 SCOPE OF THE STUDY
During my enriching 4-month internship, my primary goal was to fully immerse myself in a
profound learning journey. I was wholeheartedly dedicated to delving into the realm of
modern recruitment practices while seamlessly integrating cutting-edge digital tools and
technologies. This comprehensive exploration proved to be a valuable source of practical
insights and skills that I treasure.
A substantial portion of my internship involved hands-on experience with applicant tracking
systems and a variety of digital tools that are absolutely pivotal in today's ever-evolving
recruitment landscape. This invaluable exposure endowed me with the proficiency to
efficiently manage and navigate these systems, thereby contributing significantly to a
smoother and more efficient candidate evaluation process.
One of the standout aspects of this internship was my deep dive into campus hiring, a
complex process with numerous intricacies. I had the privilege of gaining a profound
understanding of this process, learning the art of crafting compelling emails and job
descriptions (JDs) to allure top-tier talent. Additionally, I honed my interpersonal skills and
acquired the ability to effectively communicate with college professors, recognizing the
crucial role they play in campus recruitment endeavors.
Beyond the specialized realm of recruitment, this internship served as a catalyst for
expanding my skill set in various other domains. I harnessed my proficiency in utilizing
Excel, a powerful tool for data analysis and reporting. Furthermore, I cultivated the skill of
orchestrating seminars for students, which underscored my organizational and planning
capabilities. The mastery of coordination was another facet of my growth, proving invaluable
in ensuring the seamless and efficient functioning of operations.
In summation, this 4-month internship was truly trans-formative. It provided me with hands-
on exposure to the dynamic world of modern recruitment practices and the utilization of
advanced digital tools. Moreover, it broadened my horizons by enhancing my
communication, organizational, and data analysis skills. This internship has been pivotal in
both my personal and professional development, furnishing me with a diverse skill set that
undoubtedly augments my preparedness for future endeavors.
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Dr. Mar Theophilus Institute of Management Studies, Sanpada, Navi Mumbai
1.5 CONTRIBUTIONS OF THE STUDY
A study on HR services offered by UpSkills Tech Solutions Pvt
Ltd can make several valuable contributions:
Insight into HR Practices: Understanding of the HR services and practices employed by
UpSkills Tech Solutions Pvt Ltd, shedding light on their recruitment, employee development,
and talent management strategies.
Bench-marking and Best Practices: By analyzing the HR services provided by UpSkills
Tech Solutions, can identify benchmark practices that other organizations can learn from and
potentially implement to improve their own HR functions.
Employee Satisfaction and Engagement: Investigating the HR services can provide insights
into employee satisfaction and engagement within UpSkills Tech Solutions. This can serve as
a model for organizations seeking to create a positive work culture.
Talent Acquisition and Retention: Can highlight UpSkills Tech Solutions' talent acquisition
and retention strategies, offering guidance to other companies on how to attract, hire, and
retain top talent in a competitive job market.
HR Technology Adoption: Analyzing the HR services may reveal the technology and tools
used by UpSkills Tech Solutions to streamline HR processes. This information can help other
organizations make informed decisions about HR software and systems.
Cost-Efficiency: Understanding how UpSkills Tech Solutions manages HR services can
offer insights into cost-efficient HR operations, helping other organizations optimize their HR
budgets.
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Vishweshwar Education Society’s
Dr. Mar Theophilus Institute of Management Studies, Sanpada, Navi Mumbai
1.6 LIMITATIONS OF THE STUDY
Limited Time: The study had a short time frame because it was only conducted for three
months, which may not capture all the important aspects.
Control: When HR functions are outsourced, organizations lose control over who is doing
what and the details surrounding it. Challenges arise when communication breaks down and
the left isn't sure what the right is doing. Things can get confusing, leaving room for mistakes
and miscommunication.
Dependent: The more you delegate functions to outside vendors, the more your HR team is
dependent on them. It becomes a risk if the vendors quality is subpar or goes out of business.
If the work must be brought back in house, a lot can fall through the cracks.
Integration: Vendors don't always collaborate with each other to provide integrated
solutions. They mostly work independently and their recommendations may, in fact, conflict
with other vendors. If you decide to outsource, research vendors that integrate and streamline
your processes through strong relationships with other industry related businesses
Knowledge: Industry professionals are now realizing that outsourcing eventually leads to a
knowledge deficit. HR ends up knowing less and less about their own operations and people
because they are not directly involved.
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Dr. Mar Theophilus Institute of Management Studies, Sanpada, Navi Mumbai
CHAPTER II
PROFILE OF ORGANISATION
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Vishweshwar Education Society’s
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2.1 HISTORY AND GENERAL INFORMATION
Upskill Tech Solutions Private Limited (UTSPL) is a registered startup operating as a Private
Limited Indian Non-Government Company incorporated in India on 02 November 2021 (One
year and ten months old). Its registered office is in Mumbai, Maharashtra, India. The
Company is engaged in the Business Services Industry.
The Company's status is Active It's a company limited by shares with an authorized capital of
Rs 50.00 Lakh and a paid-up capital of Rs 10.00 Lakh, as per the Ministry of Corporate
Affairs (MCA) records.
Directors of Upskill Tech Solutions Private Limited are Pankaj Shyam Sunder Parwal and
Ranu Shyam Parwal.
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Vishweshwar Education Society’s
Dr. Mar Theophilus Institute of Management Studies, Sanpada, Navi Mumbai
2.2 COMPANY PROFILE
PROFILE OF UPSKILL TECH SOLUTIONS PVT LTD
COMPANY VISION
To be a leading provider of cutting-edge technology solutions, empowering businesses and
individuals to thrive in the digital age through continuous learning and innovation.
COMPANY MISSION
At Upskill Tech Solutions Pvt. Ltd., our mission is to bridge the digital skills gap and drive
digital transformation.
- Connected to over 10,000 colleges.
- Easy Hiring Process - Digital platform to connect students and HR, Easy to schedule
interviews, Application Tracking System.
Features Provide by Upskills Tech Solution
Sources : SkillsConnect - Campus hiring tool
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Vishweshwar Education Society’s
Dr. Mar Theophilus Institute of Management Studies, Sanpada, Navi Mumbai
Application Tracking System
ATS is a tool that helps recruiters automate the hiring process. It allows them to streamline
the recruitment process, reduce the time needed to screen applications, and enhance the
quality of the hiring process.
Schedule Interviews
You can use our platform to easily create virtual group discussions and interviews. You can
add candidates and panel members to the discussion or interview. Our platform also offers
dynamic interview scheduling with integrated platforms for your convenience.
Schedule Assessments
Easily schedule assessments for candidates with just one click, and receive real-time updates
and results.
Email/Whatsapp Notifications
Send Job invite to colleges, interview updates, and reminders to the candidate(s) via email
and whatsapp.
Sources : SkillsConnect - Campus hiring tool
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Interview updates
Get real-time interview updates and manage the selection of candidates efficiently.
Assessment tool Integration
Integrating assessment tools into your hiring process can greatly enhance your ability to
evaluate candidates effectively and make informed decisions. Our platform provides you with
the best assessment tools like Prospect AI and many more to come.
Advance Reports
company, they offer comprehensive hiring procedures and data analysis tools to ensure
fairness and balance in the recruitment process.
Hire for live projects, Summer Internship & full time candidates
Post live projects, summer internship and full time job opportunities effortlessly.
Huge database of verified colleges
You can add/import your own list of colleges or browse our database of over 10,000 verified
colleges for campus hiring opportunities.
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2.3 ANALYSIS OF COMPETITORS :
Internshala :
Internshala is an Indian-based online internship and skill development platform that was
founded in 2010 by Sarvesh Agrawal. The platform was created to address the challenges
faced by students and recent graduates in India when it came to finding quality internship
opportunities and gaining practical work experience. Here is a brief history of Internshala:
Founding (2010): Sarvesh Agrawal, an IIT Madras alumnus, founded Internshala in
Gurgaon, India. His vision was to create a platform that would connect students and young
professionals with meaningful internship opportunities across a wide range of industries and
fields.
Early Growth: In its early years, Internshala focused on building partnerships with
companies and organizations to list internship positions on their platform. They aimed to
make it easier for students to find internships that matched their interests and career goals.
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Vishweshwar Education Society’s
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Diverse Offerings: Over time, Internshala expanded its offerings beyond internships to
include online training and skill development programs. This move was in response to the
growing demand for skill-building opportunities among students and job seekers.
Online Training: Internshala launched its online training programs, offering courses in areas
such as programming, digital marketing, data science, and more. These courses were
designed to help individuals acquire relevant skills and enhance their employability.
Scholarships: Internshala introduced scholarship programs to support deserving students
with financial aid for their education. These scholarships aimed to alleviate the financial
burden on students pursuing higher education.
User Base: Internshala quickly gained popularity among students, graduates, and companies.
Its user base grew substantially, making it one of the leading platforms for internships and
skill development in India.
Impact: Internshala's impact on the Indian job market and education sector became
increasingly evident as more and more students and job seekers found valuable opportunities
through the platform.
Recognition: Internshala received recognition and awards for its contribution to the
employability and skill development of Indian youth.
Continued Growth: Internshala continued to expand its services, offering workshops,
webinars, and events aimed at providing career guidance and mentorship to its users.
Today, Internshala remains a prominent and widely recognized platform in India, connecting
students and job seekers with internship opportunities, skill development courses, and
educational resources. Its commitment to helping individuals build their careers and gain
practical experience has solidified its position as a valuable resource in the Indian job market.
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CHAPTER III
SWOT ANALYSIS
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Vishweshwar Education Society’s
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3.1 SWOT Analysis of the project
A SWOT analysis is a strategic planning tool that organizations use to assess and evaluate
their current position and future potential. The acronym SWOT stands for Strengths,
Weaknesses, Opportunities, and Threats. This analysis helps organizations gain a
comprehensive understanding of both internal and external factors that can influence their
success.
Upskill is a digital learning platform, and it has many competitors in the market, so its SWOT
analysis plays an important role in establishing a presence in the market.
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Vishweshwar Education Society’s
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Chapter IV
Workflow Analysis
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Vishweshwar Education Society’s
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4.1 WORKFLOW ANALYSIS
Completed verification for approximately 600-650 colleges in a three-month period.
Verification process involved checking the availability of placement officers in
colleges.
If a college lacked a placement officer, identified the responsible individual for
placements and obtained their contact information from administrative or registrar's
office.
Contacted the college's principal to explain the free placement services available to
students.
Company serves as a bridge between colleges and corporate companies.
Revenue generated by charging companies for services.
Platform facilitates online interviews.
Pitched services and shared proposals with colleges, especially targeting students with
a commerce background.
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Vishweshwar Education Society’s
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In the last month of the internship, responsibilities shifted to contacting colleges in 14
different locations for placements.
Reached out to placement officers to inquire about interested students.
Shared job role details and collected students' CVs.
Scheduled interviews with companies like HDFC AMC.
Conducted online seminars for colleges on financial literacy and the impact of the
2023 budget on personal finance.
Contacted placement officers to provide seminar details.
Collected students' information and scheduled their participation in online seminars.
Collect information about placement officers and their representatives from various
sources: company portal, Google, Chrome, CollegeDunia, CollegeDekho.com, and
other websites.
Validate and maintain collected data.
Share proposals with colleges, and follow up if there is no response or
acknowledgment.
Contact Training and Placement Officers (TPOs) to provide reminders and seek
updates on student interest in job profiles.
Instruct TPOs to register interested students.
Save data received from students and TPOs in the system, including resumes.
Begin by collecting data on placement officers.
Verify the accuracy of college data.
Retrieve CVs from the location.
Reach out to colleges to inform them about campus placement opportunities on a
digital platform.
Students apply, and their details are stored in the portal.
Seniors schedule interviews with candidates and provide study materials for
preparation at this stage.
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Vishweshwar Education Society’s
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CHAPTER V
FINDINGS
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Vishweshwar Education Society’s
Dr. Mar Theophilus Institute of Management Studies, Sanpada, Navi Mumbai
Project Work findings
Through the analysis of data concerning the campus hiring process at Upskill Tech Solutions
Pvt Ltd, it can be interpreted that campus hiring conducted here involves a virtual recruitment
process. Virtual recruiting and hiring refer to processes that occur remotely, without face-to-
face interactions between the company recruiters and the candidates who have applied for
jobs or internships. This is typically facilitated by technologies such as telephonic interviews
through calls and platforms like Google Meet, MS Teams, and Zoom Calls. One of the most
significant advantages of virtual campus recruiting is the ability to continue recruiting and
hiring efforts even in challenging situations, such as:
When candidates and recruiters are separated and far away from each other by long distances.
Upskill Tech Solutions Pvt Ltd has chosen campus hiring and recruitment as one of their
primary hiring processes because campus recruitment is widely regarded as one of the most
profitable and advantageous methods of recruiting, primarily for the following reasons:
1 Massive talent pool
2 Reduced Cost and Effort
3 Strong relationship
In Upskill Tech Solutions, the end-to-end recruitment process begins from start to finish. It
includes planning, sourcing, interviewing, decision-making, and finally onboarding the
selected candidate.:
1 Planning on which state and district to recruit the interns from and conducting a research on
the different commerce and MBA colleges in a particular district with the help of websites
such as shiksha.com and collegedunia.com and also the respective college website.
2 Sourcing the candidates through their colleges by contacting the placement officers from
the college websites and the linked in profiles of the coordinator.
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3 The main emphasis was given on how to pitch the placement officers as they were the point
of contact between the college students and the company Upskill tech solutions.
4 If the placement officer used to find the internship offer as a good opportunity for their
college students then only they used to forward the internship registration link to the students.
5 The interested candidates were interviewed through a Online interview which included both
1st and 2nd round of interviews.
6 Based on the combined performance of the candidates they were selected and then on
boarded to the company.
7 The candidates were also briefed about the roles and responsibilities that they will be
carrying out throughout the internship period.
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CHAPTER 6
SUGGESTION AND RECCOMENDATION
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RECOMMENDATIONS
The recommendations for the campus hiring process that takes at UpSkills Tech solution Pvt
Ltd are as follows:
1 As the campus hiring process at Upskills tech solution is virtual, it lacks a personal touch
with the college placement officers. Therefore, the company should consider participating in
some college job fairs in its vicinity. This approach would not only help in acquiring talent
but also in building the company's brand image.
2 Campus hiring for interns should ideally take place during the months of April, May, and
June when colleges officially assign internship durations for their students. Conducting
campus hiring during other months of the year may result in numerous rejections from
placement officers, as their students could be preoccupied with their academic studies and
exams.
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7
Conclusion
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Vishweshwar Education Society’s
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Conclusion of the study
Upskill Tech solution PVT LTD is an innovative tech company in India with a
mission to boost digital skills and facilitate digital transformations. They offer an
efficient Application Tracking System for streamlined hiring, including interviews,
group discussions, and assessments. Communication is key, using emails, WhatsApp,
and advanced tools to ensure fair candidate selection. They connect companies with a
wide range of talent from numerous colleges, covering internships and full-time
positions. Upskill Tech solution PVT LTD is at the forefront of digital transformation,
bridging the skills gap and shaping a promising future for businesses and job seekers.
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CHAPTER 6
BIBLIOGRAPHY
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VK Gokuldas (2011), “Predictors of Employability of Engineering Graduates in
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Ying Zhang; Xuanping Luo; Chen Zhong; Xinghua Cai; Xiang Gao (2019),
“Research on The Effectiveness of Campus Recruitment Based on Big Data”
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SkillsConnect - Campus hiring tool
https://internshala.com
https://www.companydetails.in/company/upskill-tech-solutions-private-
limited
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