Urban Outfitters (2-3-2024 23:32:47): Hi, Robin!
I’m the UO Chatbot 😎
Urban Outfitters (2-3-2024 23:32:47): This chat conversation may be monitored or
recorded by Urban Outfitters or its partners or third-party vendors. This sharing
and retention of information helps us enhance your user experience and maintain the
quality of our products and services.
Urban Outfitters (2-3-2024 23:32:47): You are consenting by continuing with this
interaction.
Urban Outfitters (2-3-2024 23:32:47): Are you inquiring about your order placed on
03-01-2024 that included Tattoo Kitty Wall Hanging Orange - ONE SIZE that has a
status of 'Partially Shipped'?
Urban Outfitters (2-3-2024 23:32:47): Button Selections:
Yes
No
null (2-3-2024 23:32:54): Yes
Urban Outfitters (2-3-2024 23:32:59): Yay! Your order has been processed and is now
on the way in multiple shipments.
Urban Outfitters (2-3-2024 23:33:00): For the most up to date information, please
refer to your order history *using the following link.
Urban Outfitters (2-3-2024 23:33:01): urbanoutfitters.com/order/TP43704248?
customerZipCode=6218AA&utm_campaign=order_confirmation&utm_source=transact&utm_medi
um=email&utm_content=order-number
Urban Outfitters (2-3-2024 23:33:03): Were you able to get what you needed?
Urban Outfitters (2-3-2024 23:33:04): Button Selections:
Yes
No
null (2-3-2024 23:33:07): No
Urban Outfitters (2-3-2024 23:33:09): Sorry to hear that! If there's something else
I can help you with, please select from the menu below.
Urban Outfitters (2-3-2024 23:33:11): Menu Options:
Check Order Status
Change or Cancel Order
Help with Order Issues
Returns & Exchanges
Connect with an agent
null (2-3-2024 23:33:13): Change or Cancel Order
Urban Outfitters (2-3-2024 23:33:16): Some items in your order may be cancelled.
Unfortunately, we are unable to make any changes or modifications to your order.
This includes modifying the shipping address.
Urban Outfitters (2-3-2024 23:33:18): To cancel the eligible items please 'click'
the link below to redirect to your order, then 'click' the Cancel Order button.
Urban Outfitters (2-3-2024 23:33:19): urbanoutfitters.com/en-gb/order/TP43704248?
customer
ZipCode=6218AA&utm_campaign=order_confirmation&utm_source=transact&utm_medium=email
&utm_content=order-number
Urban Outfitters (2-3-2024 23:33:20): Were you able to get what you needed?
Urban Outfitters (2-3-2024 23:33:22): Button Selections:
Yes
No
null (2-3-2024 23:33:25): No
Urban Outfitters (2-3-2024 23:33:27): Sorry to hear that! If there's something else
I can help you with, please select from the menu below.
Urban Outfitters (2-3-2024 23:33:28): Menu Options:
Check Order Status
Change or Cancel Order
Help with Order Issues
Returns & Exchanges
Connect with an agent
null (2-3-2024 23:33:31): Connect with an agent
Urban Outfitters (2-3-2024 23:33:33): Let's see if any agents are currently
available to assist you...
Urban Outfitters (2-3-2024 23:33:34): Looks like our agents are not currently
available.
Urban Outfitters (2-3-2024 23:33:35): Here's the email I collected:
[email protected]Is this correct?
Urban Outfitters (2-3-2024 23:33:37): Button Selections:
Yes
No
null (2-3-2024 23:33:38): Yes
Urban Outfitters (2-3-2024 23:33:39): Please provide any other details about your
issue/question for our agents to swiftly resolve your issue.
null (2-3-2024 23:34:20): I accidentally ordered two of the cowboy boot pillow
instead of just 1 and I was wondering if one of them could be cancelled from my
order please.
Urban Outfitters (2-3-2024 23:34:22): Great, we'll get this forwarded to our agents
to review.
Urban Outfitters (2-3-2024 23:34:23): A case has been logged for you and a
representative will be following up with you in the next 1 to 2 business days.
Urban Outfitters (2-3-2024 23:34:25): If you need further assistance, don’t
hesitate to reach out. Here are some alternative methods to contact us😊:
https://www.urbanoutfitters.com/help/contact-us
