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07 Operations Engr Management v3.1

Operations Engineering and Management deals with designing and analyzing production and service processes to ensure business operations function efficiently using minimal resources and meet customer needs. It involves operations planning including forecasting, project management using techniques like critical path analysis and PERT, planning and controlling manufacturing systems through scheduling, sequencing, and production scheduling for different systems. It also involves inventory management, capacity management, materials requirements planning, purchasing and supply chain management, maintenance management, product lifecycle management, and operational metrics.

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Kacang Goreng
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89 views3 pages

07 Operations Engr Management v3.1

Operations Engineering and Management deals with designing and analyzing production and service processes to ensure business operations function efficiently using minimal resources and meet customer needs. It involves operations planning including forecasting, project management using techniques like critical path analysis and PERT, planning and controlling manufacturing systems through scheduling, sequencing, and production scheduling for different systems. It also involves inventory management, capacity management, materials requirements planning, purchasing and supply chain management, maintenance management, product lifecycle management, and operational metrics.

Uploaded by

Kacang Goreng
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd

7.

Operations Engineering and Management

Operations Engineering and Management is an area of technical management dealing


with the design and analysis of production and service processes. From an industrial
engineering viewpoint this knowledge area employs tools and techniques to ensure
business operations function efficiently, using as few resources as needed, and
effectively in meeting customer requirements.

7.1. Operations Planning


7.1.1. Life cycles
7.1.1.1. Product
7.1.1.2. Service
7.1.1.3. Process
7.1.2. Forecasting
7.1.2.1. Methods/models
7.1.2.2. Trend based
7.1.2.3. Seasonal series
7.1.3. Aggregate planning
7.1.4. Market analysis

7.2. Project Management


7.2.1. Project as a network
7.2.2. Critical path analysis
7.2.3. PERT
7.2.4. Managing multiple projects
7.2.4.1. Constrained resources

7.3. Planning and Control for Manufacturing Systems/Projects


7.3.1. Scheduling
7.3.1.1. Master scheduling
7.3.1.2. Capacity
7.3.1.3. Leveling load demand
7.3.2. Sequencing

7.4. Production Scheduling


7.4.1. Job shops
7.4.2. Continuous flow
7.4.3. Just-in-time/Kanban
7.4.4. Level loading
7.4.5. Work schedules/personnel scheduling

7.5. Inventory Management & Control


7.5.1. Known demand
7.5.2. Uncertain demand
7.5.3. Make to order

Institute of Industrial and Systems Engineers | www.iise.org


7.5.4. Make to assembly
7.5.5. Make to stock

7.6. Capacity Management


7.6.1. Labor
7.6.2. Equipment
7.6.3. Materials
7.6.4. Demand management (voice of customer)
7.6.5. Throughput

7.7. Materials Requirements Planning


7.7.1. Master production schedule
7.7.2. Explosion calculus
7.7.3. Lot synergy
7.7.4. Multiline optimization
7.7.5. Enterprise resource planning

7.8. Purchasing/Supply Chain


7.8.1. (See Supply Chain Management knowledge area)

7.9. Maintenance Management & Control


7.9.1. Maintenance models
7.9.2. Total productive maintenance

7.10. Organizational Issues


7.10.1. (See Engineering Management knowledge area)

7.11. Product Lifecycle Management


7.11.1. Aftermarket
7.11.2. Spares
7.11.3. Repairs
7.11.4. Warranty/non-warranty/good-will

7.12. Operational Metrics


7.12.1. Cost
7.12.2. Quality
7.12.3. Service level
7.12.4. Delivery
7.12.5. Productivity
7.12.6. Throughput
7.12.7. Plan effectiveness

REFERENCES:
Service Operations Management: Improving Service Delivery. Johnston, R., Clark, C. and
Shulver, M. Pearson, 4th Edition. 2012.

Institute of Industrial and Systems Engineers | www.iise.org


Production and Operations Analysis. Nahmias, S. and T. Lennon Olsen. Waveland Press,
Inc., 7th Edition. 2015.
Operations Management: Creating Value Along the Supply Chain. Russell, Roberta S.
and Taylor, Bernard W. John Wiley & Sons, 7th Edition. 2011.

Institute of Industrial and Systems Engineers | www.iise.org

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