UOB Transaction Banking

BIBPlus
Quick Guide

Smarter
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Quick Guide

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 Quick Guide

Table of Contents

Welcome to UOB Business Internet Banking Plus (BIBPlus) 3

Things to note before you get started 3

1.0 BIBPlus Login 4

1.1 First Time Login 4
1.2 Subsequent Logins 7

2.0 Account Enquiry 8

2.1 Account Balance Enquiry 8
2.2 Account Statement Enquiry 9

3.0 Create Payments 10

4.0 Trade Services 12

4.1 Select Trade product type 12

5.0 Transaction Approval 14

5.1 Approve from Pending Transactions menu 14
5.2 Approve Transactions from Retrieve Unsigned menu 16

6.0 Guide for Company Administrators in BIBPlus 18

6.1 Create a New Company User (CU) 18
6.2 Assign User to access Accounts and Products 24
6.3 Assign / Reset User Password 25
6.4 Activate User Status 26

Appendices 27
1.0 Explanation of Transaction Status
2.0 Transaction Signing
3.1 Processing Hours – Cash Services
3.2 Processing Hours – Trade Services
3.3 Cut-off Times – Bulk Services
4.0 Summary of User Permissions
5.0 Generic File Download Report Types and Sub-types
6.0 Remittance Clearing Code Prefix
7.0 Rejection Codes and descriptions for IBFT transactions

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 Quick Guide

Welcome to UOB Business Internet Banking Plus (BIBPlus)

UOB BIBPlus is a new internet banking platform to meet our customers’ growing business needs. We have
harnessed state-of-the-art technology to bring you a platform that offers intuitive, end-to-end solutions to
help you manage your cash and trade needs more efficiently. BIBPlus offers convenience, better control and
visibility of your cash management and trade financing needs.

Things to note before you get started

1. Recommended System Requirements:
Check your computer system to ensure it meets the recommended settings to run BIBPlus.

We recommend one of the following operating systems for running BIBplus:

Windows XP, Windows Vista, Windows7, Windows 8, Macintosh Snow Leopard, Mountain, Mountain

We recommend the following browser:

Browser: Internet Explorer 7, 8, 9,10, Firefox 24, 27, Safari 5.1, 6.0, Chrome 20, 23, 24, 25

2. Three Key Roles in BIBPlus

Before you start, it is important to establish your role in BIBPlus. The following section explains the
different roles for BIBPlus. Once you have established your role you will know your next steps.

a. Company Administrator (CA) will perform the following:

- Create Company User (CU) and assign security token and initial password for CU; activate or
disable the company‘s user ID; reset the password when it is forgotten by the CU.
- Assign Product & Account access to user

b. Company Signatory (CS) can perform the following:

- Account Enquiry
- Transaction Creation
- Transaction Approval

c. Company User (CU) can perform the following:

- Account Enquiry
- Transaction Creation

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 Quick Guide – BIBPlus Login

1. BIBPlus Login
Before you login to BIBPlus for the first time, please ensure you have received the three items listed below:

1 User ID Letter 2 Password Mailer 3 Token

(Acknowledgement Slip) (for accessing BIBPlus) (to use for logging into BIBPlus
& allow signatories to approve
transaction)

• The Bank will activate your ID only • You will receive your password mailer
after receiving your duly signed separately within 1 – 2 days of
Acknowledgement Slip. receiving the User ID letter.

1.1 First Time Login

Please go to BIBPlus website located at: https://cn.bibplus.uobgroup.com/BIB/public

• Before you login to BIBPlus for the first time, your ID needs to be activated by the Bank.
• We recommend that you keep the above page in your “Favourites” for ease of future logins.

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 Quick Guide – BIBPlus Login

1 Enter your “Group ID”, “User ID” and “Password”

2 Click “Login” to enter the next page

3 Upon reading the “Service Agreement”, please click “OK”

4 You will see the following page, which requires you to use your security token.

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 Quick Guide – BIBPlus Login

5 Please confirm the last two security token serial numbers on the back of your security token;
they should be the same as the one displayed on the screen.

6 Press the LOGIN button on the security token. The security token will display a One-time Password
(OTP). Enter the OTP into the empty field using your computer keyboard and click “Submit”.

Challenge Code 1 & 2 Indicators

1
1 – To input Sign 2 Challenge Code 1
2
2 – To input Sign 2 Challenge Code

Sign 2 button
Press to input challenge codes for OTP Button
Sign 2 Transaction Approvals Press to generate OTP to approve
transactions with no financial risks

Sign 1 / OK button
• Press to input challenge codes LOGIN/Backspace button
for Sign 1 Transaction Approvals • Press to generate OTP for Login to
<UOB BIBPlus> or
• Press OK to confirm input of • Press Backspace to amend input error
Sign 2 Challenge codes

7 Upon entering the OTP, you will be prompted to change to a new password (the existing
password is the bank-issued password on your pin mailer).

8 You also have the option to change your User ID (this is the ID you will use to login to BIBPlus
subsequently and cannot not be changed again).

9 Input the new user ID (optional) & new password, click “Submit”.
• Passwords must be alpha-numeric of between 8 and 20 characters with no spaces or special characters
(they are case sensitive).

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 Quick Guide – BIBPlus Login

1.2 Subsequent Logins

1 Go to the BIBPLUS website.

2 Enter your “Group ID”, “User ID” and “Password”.

3 Click “Login” to enter the next page.

4 Press the LOGIN button on the security token. The security token will display an OTP.
Enter the OTP into the requested field using your computer keyboard and click “Submit”.

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 Quick Guide – Account Enquiry

2. Account Enquiry
2.1 Account Balance Enquiry

1 Click “Account Services” “Account Summary” on the left top navigational menu bar. It will
direct you to the account summary page:

2
Step 1:
From the Top Menu Bar:
Select Account Services
> Account Summary

Step 2:
If required, use the
search options to
filter the accounts to
be viewed

3 At the top of the summary table, you can click on the various look-up icons to list and select the
specific Company, Account Number and Equivalent Currency to view the balance, and then click
“Search”.

4 You can select to download the Account Summary on the top left as PDF or CSV.

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 Quick Guide – Account Enquiry

2.2 Account Statement Enquiry

1 Click “Account Services” “Account Statement” on the top menu bar navigational menu.
You will see the following pagescreen:

2
Step 1:
From the Top Menu Bar:
Select Account Services
> Account Statement

On the Account
Statement Search, select
the Company, Account
number & Period of data
to view

3 Please select the relevant company, account number, period and click “Search”.

4 Then you will get the account statement page:

• You can select to download the Account Statement on the top left as PDF or CSV.

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 Quick Guide – Create Payments

3. Create Payments
BIBPlus allows you to remit funds from your account to any beneficiary accounts within China.

1 Click “Cash Services” on the top menu and select the payment type from the dropdown list
(Local Electronic Payment, Remittance, Paper Instruments, Cheque Services, Bulk Services).

Step 1: From the Top Menu Bar: Select Cash Services > Local Electronic Payment

Step 1

2 “Cash Services” “Local Electronic Payment” “IBFT”

(you can also create transactions by clicking “From Template”).

Step 2: From the Left Navigation Menu Bar > Select IBFT

Step 2

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 Quick Guide – Create Payments

Step 3: Input details on the IBFT screen

• Fields with * are mandatory and should not be left blank

All transactions on
BIBPlus will have its
unique BIB Reference
number

This section will only

be displayed when the
“Recurring Payment”
checkbox is selected in
the previous screen.
• Start Date – day for
making the first transfer
• Frequency mode – Daily,
Weekly, Monthly,
Quarterly
• No. of Transfers –
indicate how many
times the transfer to
be repeated

Manually input the Beneficiary details

or click on the Lookup icon to retrieve
pre-saved beneficiary data

   
3 After all the mandatory fields have been filled, click “Submit” (for approval).

4 You can also click “Save” (as draft), “Template” (save as template – need to input “Template ID”),
“Cancel” (to leave the page without saving).

To SUBMIT the transaction

for approval by a Signatory

SAVE the Internal To save the To CANCEL To access the

Fund Transfer as a transaction as a the transaction online User
Draft to be Edited TEMPLATE for HELP Guide
another time regular future use

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 Quick Guide – Trade Services

4. Trade Services – Create an Import Letter of Credit (using Copy From)

4.1 Select Trade product type

Click “Trade Services” on the top menu and select the trade product type from the dropdown list.
Step 1: From the Top Menu Bar: Select Trade Services > Import Letter of Credit.

Step 1

Step 2: From the Left Navigation Menu Bar > Select Copy From (you can also
create transactions by clicking New or From Template)

Step 2

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Quick Guide – Trade Services

Step 3: Select the transaction to copy from.

Step 3

Step 4: LC content will be defaulted from the selected LC.

For the Trade

Application, Customer
can use shortcut to
navigate to each
section of the form

Step 5: Complete the Import LC application input and submit for approval.

To SUBMIT the transaction

for approval by a Signatory

SAVE the Internal To save the To CANCEL To access the

Fund Transfer as a transaction as a the transaction online User
Draft to be Edited TEMPLATE for HELP Guide
another time regular future use

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 Quick Guide – Transaction Approval

5. Transaction Approval
To approve a transaction, the authoriser can do so via various menus:
• Pending Transactions menu
• Retrieve Unsigned menus (from each product screen)

5.1. Approve from Pending Transactions menu

1 Search for the transaction via the top menu bar.

Step 1a: Step 1b:

From the Top From the Left
Menu Bar: Select Navigation
Account Services Menu Bar >
> Transactions Select Pending
and Reports Transactions

2 Select the transaction to approve.

Step 2a (Optional):
Open up the SEARCH
option to input the filtering
criteria to find a specific
transaction to approve

Step 2b:
Select the transaction
to approve by
clicking the OPEN IN
CONTROL MODE
(golden padlock) icon

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Quick Guide – Transaction Approval

3 Review the transaction details & Approve the transaction.

Step 3a:
Review the
transaction details

Step 3b:
Click SUBMIT
button to approve
the transaction

SAVE the Internal To CANCEL the To access the

Fund Transfer as a transaction online User
Draft to be Edited HELP Guide
another time

4 Follow the authentication steps with the Secure Plus token to obtain the Response Code.

Step 3a:
Follow the instructions on
the Authentication pop-up
message box to obtain the
Token Response code from
your token

Step 3d:
Click SUBMIT button to
complete the approval

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 Quick Guide – Transaction Approval

5 Successful Approval of transaction & Submission to the bank for processing.

Click on this link to

view and print the
transaction details

5.2. Approve Transactions from Retrieve Unsigned menu

1 Select the transaction to approve by going to the specific product screen.

Step 1a:
From the Top Menu Bar:
Select the Product page
(Cash Services or Trade
Services)

Step 1b:
From the Left
Navigation Menu Bar
> Select Retrieve
Unsigned

2 Select the transaction(s) to approve.

Step 2a:
OR select multiple
transactions & click
SUBMIT button to
approve

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Quick Guide – Transaction Approval

3 Review the transaction(s) & Approve the transaction.

Step 3a:
Review the
transaction details

Step 3b:
Follow the instructions
on the Authentication
pop-up message box
to obtain the Token
Response code from
your token

Step 3c:
Click SUBMIT button to
complete the approval

4 Successful Approval of transaction & Submission to the bank for processing

Click on this link to
view and print the
transaction details

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 Quick Guide – Company Administrators in BIBPlus

6.0 Guide for Company Administrators in BIBPlus

As a Company Administrator (CA), you are able to perform the following:
a. Create Company User (CU)
b. Assign security token to the CU
c. Assign Product & Account access to CU
d. Reset the password for the CU
e. Activate or disable the CU

6.1 Create a New Company User (CU)

Step 1: Create the User Profiles Menu
Step 1b:
Step 1a: From the Left
From the Top Navigation
Menu Bar > Select Menu Bar >
Administration >> Select Profiles
User Maintenance

Step 1c:
Click Add a new
user button

Step 2: Complete the User Profile Details

Input New User’s
ID number

Select Country where

the new User’s ID
number is registered

Select new User’s ID

number Type: NRIC/
HKID, Passport, FIN

Input New User’s

ID number

New User’s status

will be Inactive by
default

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Quick Guide – Company Administrators in BIBPlus

Input the contact details

for the User – BIBPlus
SMS / email alerts
will be sent to these
contact details

Step 3: Assign Group Roles to the User Profile

Select the Group level roles to be assign

to the User

User - Admin Able to maintain data

maintenance (e.g. Beneficiary
master / bank /phases /
counterparty, etc)

User - Portlets Able to access landing

page portlets

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Quick Guide

Step 4: Assign Entity Access and Entity level roles to the User

Step 4a:
Select the Default Entity -
token fee (if applicable) will
be charged to the Default
Entity.

Step 4b:
Select the Entities that the
new User can be granted
access to.

The Signatory
Authorisation Group
and Daily Approval Limit
amount is not applicable
for Company User roles.

Step 4c:
i) Click here to open ADD/
REMOVE roles table.

ii) Select the Entity level

roles to be assigned
to the User & click
ADD button.

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 Quick Guide – Company Administrators in BIBPlus

Types of Entity Roles

S/No. Role Description of Role BIBPlus Roles to assign

View accounts summary & statement All the “00”
1 User ( Enquiry Only)
View Transactions All the “02” (Cash, Trade, Bulk transactions)
View accounts & Transactions All the “00” + “02” (Cash, Trade, Bulk transactions)
2 User (Enquiry + Create Transactions)
Prepare transactions for approval All the “01” (Exclude those with payroll)

3 Create/Approve Pre-Approved Create / maintain & approve Pre-approved beneficiary 50 PAB Create + 50 PAB Approve (to add to other
Beneficiary setups in the Beneficiary Master roles assigned)

All the “01” Payroll EMPL/EXEC-Upload/Create”

4 Payroll User Prepare Payroll transactions for approval + “33 Payroll amount access” + “33 Payroll
Details Acess”
Approve Payroll transactions All the “01 Payroll EMPL/EXEC-Approve”

Payroll Signatory View transaction details and total amount but cannot view
(Note: The signatory group & individual payroll record’s amount; cannot view highest “33 Payroll Details list”
5
authorisation limits can only be setup by amount on record
the bank)
View total amount, highest amount, cannot view payroll
“33 Payroll amount access”
transactions details

Verify transaction data input by User before submitting to

6 Verifier 50 verify + All the “01” (Exclude payroll)
Signatory

7 Sender Release fully authorised transaction to bank for processing 50 send + All the “01” (Exclude payroll)

Remote Authorisation permissions to authorise transactions 50 Proxy Signatory + All the “01” (Exclude those
8 Proxy Authoriser
on behalf of Signatory with payroll)

Remarks: Refer to appendix for more detailed description of the various entity roles available for selection.

Step 5: Assign Token to the User

Step 5a:
Click on ASSIGN button
to open the User Token
Detail screen to assign
a Token to the new user

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Quick Guide – Company Administrators in BIBPlus

Step 5b:
Click on Lookup icon
(magnifying glass) to
open the list of available
Token to be assigned to
the new user

Step 5c:
Select a token to
assign to the User

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Quick Guide – Company Administrators in BIBPlus

Step 6: Submit the New User Profile Creation for Approval

Submit the User
Profile for Approval
(For customers with
single administrator
setup, this step will
approve the request)

Step 7: Approve the New User Profile Creation

Step 7a:
From the Top Step 7b:
Menu Bar > Select From the Left
Administration >> Navigation Menu Bar
User Maintenance > Select Profiles

Step 7c:
Click on the
question mark icon
to open the User
Profile page for
approval

Step 7d:
Click on Approve button
upon confirming all the
User Profile details are
in good order. (This
approval step only
applies for customers
with dual administrator
setup)

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 Quick Guide – Company Administrators in BIBPlus

6.2 Assign User to access Accounts and Products

Step 8: Assign Roles to the User Profile

Step 8a:
From the Left
Navigation Menu Bar >
Select User Accounts

Step 8b:
Select the User and
click the EDIT icon

Step 8c:
Select the Accounts
the new User to be
grant access to

Step 8d:
Select PAB if the
new User is to be
restricted to using
Pre-Approved
Beneficiary

Step 8e:
Select if the new
User is allowed to
view the Summary
& Statement for
this Account

Step 8f:
Product Selection:
select the products
the new User can
use the account for

Step 8g:
Submit the User Account
setup for Approval. (For
customers with single
administrator setup, this step
will approve the request)

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 Quick Guide – Company Administrators in BIBPlus

Step 9: Approve the New User Account Setup

Step 9a:
Click on the question mark
icon to open the User
Account page for approval

Step 9b:
Click on Approve button
upon confirming all the
User Account setup
are in good order. (This
approval step only
applies for customers
with dual administrator
6.3 Assign / Reset User Password setup)

Step 10: Assign Password to New User

Step 10a:
From the Top Menu Bar >
Select Administration >>
Authentication

Step 10b:
Click on the EDIT
icon to open the
Authentication page

Step 10c:
Select Manual Type option
and input new password
for the User. (Note: User
required to change this
password upon successful
login)

Step 10d:
Submit the new
Password for Approval
(For customers with
single administrator
setup, this step will
approve the request)

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 Quick Guide – Company Administrators in BIBPlus

Step 11a:
From the Top Menu Bar
> Select Administration
>> Authentication

Step 11b:
Click on the question
mark icon to open the
User Account page for
approval

Step 11c:
Click on Approve button.
(This approval step only
applies for customers
with dual administrator
setup)

6.4 Activate User Status

Step 12: Activate the New User’s Status

Step 12a:
From the Left
Navigation Menu Bar >
Select Profiles

Step 12b:
Select ACTIVE to activate
the new User ID. (Note:
Users can only login if their
ID status is ACTIVE.

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Quick Guide – Company Administrators in BIBPlus

Step 12c:
Submit the User Activation
for approval. (For customers
with single administrator
setup, this step will approve
the request)

Step 13: Approve the Activation of New User Profile Status

Step 13b:
From the Left
Step 13a: Navigation Menu
From the Top Bar > Select
Menu Bar > Select Profiles
Administration >>
User Maintenance

Step 13c:
Click on the
question mark icon
to open the User
Profile page for
approval

Step 13d:
Click on Approve button
upon confirming all the
User Profile details are
in good order. (This
approval step only applies
for customers with dual
administrator setup)

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 Quick Guide
Appendix 1
Explanation of Transaction Status

Single/Bulk Transaction Status Description

1. Single Transaction SAVED by user

Incomplete (Draft) 2. Manually created online bulk SAVED by user
3. Partially successfully uploaded file
Incomplete (Entry) Transaction REJECTED by Authoriser/Verifier/Sender
Pending (Pending Authorise) Transaction SUBMITTED for (further) authorisation depending on the authorisation matrix
Pending (Pending Verify) Transaction SUBMITTED for verification
Pending (Pending Send) Fully authorised transaction pending RELEASE to bank for processing
Submitted (Sent) Fully authorised transaction RELEASED to bank

Submitted (Post-Dated) Fully authorised Future Valued transaction RELEASED to bank

1. Single Transaction PROCESSED by bank
Processed 2. All items in bulk successfully processed by bank
1. Single Transaction REJECTED by bank
Processed (Rejected) 2. All items in bulk rejected by bank
Processed (Partially Approved) Some items in bulk successfully processed by bank; others rejected

Bulk File Upload Status Description

In Process Bulk File Uploaded but not sent/released to bank
Bulk File Uploaded but not sent/released to bank
Successful - No error shown on File details
Bulk File Uploaded but not sent/released to bank with some errors found
Successful (P) - Details of error are available in the error log via File details
Bulk File Uploaded but not sent/released to bank with errors found
Failed - failure due to errors in the file
- Details of error are available in the error log via File details

Trade Related Status Description

Amended Amendment is being PROCESSED by bank

Cancelled Cancelled LC/BG is being Cancelled successfully
Accepted Accepted Discrepant or Term Bill is being ACCEPTED
Advise of Bill Arrival - Clean Advise of Bill Arrival - Clean Clean import Bill has arrived
Advise of Bill Arrival - Discrepant Advise of Bill Arrival - Discrepant Discrepant import Bill has arrived
Partial Settled Partial Settled Outstanding Bill or Loan has been partially settled
Settled Settled Outstanding Bill or Loan has been fully settled
Updated Updated Request or advices has been Processed or generated by bank successfully

Post-Dated and Recurring

Transaction Status Description

Pending Transaction yet to be SUBMITTED/PROCESSED by Bank

Processed Transaction PROCESSED by Bank
Rejected Transaction REJECTED by Bank
Post-Dated Pending Post-Dated transaction PENDING to be processed by bank
In Progress Post-Dated/Recurring transaction currently being processed by bank
Cancelled Post-Dated/Recurring transaction successfully STOPPED/CANCELLED by bank
Recurring Pending Pending Recurring transaction PENDING first payment to be processed by bank
Recurring Transfer A Recurring transaction successfully PROCESSED by bank
Recurring Rejected A Recurring transaction REJECTED by bank
Last Recurring Completed Final Recurring transaction successfully PROCESSED by bank
Last Recurring Rejected Final Recurring transaction REJECTED by bank

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 Quick Guide

Customer’s Action Batch Status

Maker Create Batch Pending

Verifier Verify Batch Pending

Verify single record Pending

Authoriser Approve Batch (another Authoriser required) Pending

Approve Batch (Sender required and no more Authoriser required) Pending
Approve Batch (fully authorised) Submitted
Approve Batch (no Sender and no more Authoriser required but post-dated) Submitted
Approve single record Submitted (Partial)
Reject single record Pending

Sender Submit Submitted

Submit (post-dated) Submitted
Reject Submitted

User Cancel post-dated Transaction Submitted

Status of the batch and their definition are as follows:

o Submitted – ALL transactions in the batch have been submitted to bank
o Submitted (Partial) – SOME of the transactions in the batch have been submitted to bank
o Pending – NONE of the transactions in the batch have been submitted bank

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 Quick Guide
Appendix 2
Transaction Signing

E-Sign2 Token
Category Transaction Type E-Sign2 Input Code 1 Input Response
Code 2 Code

Transactions requiring OTP Authentication

Stop Payments (Single & Bulk) RTGS, TT, IBFT, CO, DD, Cheque etc N.A. N.A. 6 digits

Paper Instruments Cheque Book Request 6 digits

Transactions requiring E-Sign 1 Authentication

Paper Instruments Cashier’s Order Transaction Amount (4-8 Digits) N.A. 6 digits
Demand Draft Transaction Amount (4-8 Digits) N.A. 6 digits
Import LC LC Initiation Transaction Amount (4-8 Digits) N.A. 6 digits
LC Amendment Transaction Amount (4-8 Digits) N.A. 6 digits
LC - Message to bank ‘From Existing LC’ - Cancellation Transaction Amount (4-8 Digits) N.A. 6 digits
LC - Message to bank ‘From Bill Arrival - Discrepant’ Document Amount (4-8 Digits) N.A. 6 digits
LC - Message to bank ‘From Bill Arrival - Clean’ Document Amount (4-8 Digits) N.A. 6 digits
Import Collection IC Message to Bank - Request for Settlement Collection Amount (4-8 Digits) N.A. 6 digits
Export Collection EC Initiation Collection Amount (4-8 Digits) N.A. 6 digits
Banker’s Guarantee BG Initiation - Bank Guarantee Guarantee/Invoice Amount (4-8 Digits) N.A. 6 digits
BG Initiation - Counter Guarantee Guarantee/Invoice Amount (4-8 Digits) N.A. 6 digits
BG Amendment Guarantee Amount (4-8 Digits) N.A. 6 digits
BG Message to Bank - Cancellation Guarantee Amount (4-8 Digits) N.A. 6 digits
Financing Request TF Export Initiation - Invoice Financing Financing Amount (4-8 Digits) N.A. 6 digits
TF Export Initiation - Bills of Exchange Purchased Financing Amount (4-8 Digits N.A. 6 digits
TF Export Initiation - Packing Credit Financing Amount (4-8 Digits) N.A. 6 digits
TF Export Initiation - Freight Loan Financing Amount (4-8 Digits) N.A. 6 digits
TF Export Initiation - Credit Bills Purchased Financing Amount (4-8 Digits) N.A. 6 digits
TF Export Initiation - Other Export Financing Financing Amount (4-8 Digits) N.A. 6 digits
Update TF Repayment Amount (4-8 Digits) N.A. 6 digits
Beneficiary Maintenance (Pre-
Create/Modify/Delete RTGS, TT, Trade etc Bene Account (8 digits) N.A. 6 digits
approved beneficiaries only

Bill Payment & DDA Immediate/Post-Dated/Recurring Payment Amount (4-8 Digits) N.A. 6 digits
FD Placement with Maturity/ Interest Payment
Instructions:
01 - Auto renewal of principal and interest Placement Amount (4-8 Digits N.A. 6 digits
02 - Auto renewal of principal and credit interest to account.
03 - Credit Principal and interest to account

FD Update - Amend Maturity/ Interest Payment

Instructions to:
Time/Fixed Deposit (FD) 01 - Auto renewal of principal and interest Placement Amount (4-8 Digits) N.A. 6 digits
02 - Auto renewal of principal and credit interest to account.
03 - Credit Principal and interest to account

FD Update - Amend Credit interest to Account

Instructions; Only applicable if Maturity/ Interest
Payment Instructions: Placement Amount (4-8 Digits) N.A 6 digits
02 - Auto renewal of principal and credit interest to account.
03 - Credit Principal and interest to account

LC Transfer Transfer Amount (4-8 Digits) N.A. 6 digits

Message to Bank - Negotiation/Discount Presentation Amount (4-8 Digits) N.A. 6 digits
Export LC
Message to Bank - Send for Payment/ Acceptance Presentation Amount (4-8 Digits) N.A. 6 digits
Message to Bank - Amend Instructions Presentation Amount (4-8 Digits) N.A. 6 digits

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 Quick Guide

Transaction E-Signing (Cont.)

Token
Category Transaction Type E-Sign2 Input Code 1 E-Sign2 Input Code 2 Response
Code

Transactions requiring E-Sign 2 Authentication

Inter Account Fund Transfer (IAFT) Transfer Amount (4-8 Digits) Beneficiary Account (8 digits) 6 digits
Local Electronic Payments
Inter Bank Fund Transfer (IBFT) Transfer Amount (4-8 Digits) Beneficiary Account (8 digits) 6 digits

Remittance TT & RTGS Transfer Amount (4-8 Digits) Hash of Beneficiary Account5 (8 digits) 6 digits

Bulk Services (applies to all IBFT Bulk Transfer Amount (4-8 Digits) Hash of Beneficiary Account5 (8 digits) 6 digits
IBFT & TT file types) TT Bulk Remittance Amount (4-8 Digits) Hash of Beneficiary Account5 (8 digits) 6 digits

Batch Approval All transaction types Total Batch Amount (4-8 Digits) Hash of Beneficiary Account5 (8 digits) 6 digits

Note:
The first 8 numeric characters in the Bene Account (e.g. If Bene Account is SA1234567890 the value displayed is 12345678).
Applicable for all Immediate, Recurring & Post-Dated transactions including those using Board Rate/FX Contract.

Appendix 3.1
Processing Hours – Cash Services
Day of
Product Sub Product Transaction Processing Hours Remarks
Request

Inter Account Funds Transfer (in Mon - Fri 9:30 a.m. – 6:00 p.m.
like currency) Sat, Sun & PH N.A.
Local Electronic Mon - Fri 9:30 a.m. – 2.00 p.m. All transactions sent outside processing hours
Inter Account Funds Transfer (in
will be processed only at the next available
Payments unlike currencies) Sat, Sun & PH N.A. processing day
Mon - Fri 9:30 a.m. – 3.30 p.m.
IBFT
Sat, Sun & PH N.A.

Mon - Fri 9:30 a.m. – 2:00 p.m.

Remittance (Corp) Telegraphic Transfer - MT103
Sat, Sun & PH N.A. All transactions sent outside processing
hours will be processed only at the next
Mon - Fri 9:30 a.m. – 2:00 p.m. available processing day
Cheque Services Stop Cheque Request
Sat, Sun & PH N.A.

Mon – Fri 10:15 a.m. – 4:30 p.m. All pending placement requests will be voided
Time Deposit if the transaction is not sent to the bank by the
TD Placement
Sat, Sun & PH N.A. cut-off time.

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 Quick Guide
Appendix 3.2
Processing Hours – Trade Services
Day of
Product Sub Product Transaction Processing Hours Remarks
Request

Mon – Fri 9:30 a.m. – 2:00 p.m.

LC Application & Amendment
Sat, Sun & PH N.A.
Mon – Fri 9:30 a.m. – 2:00 p.m.
Import LC Trust Receipt for Bill settlement
Sat, Sun & PH N.A.

Standby LC Application & Mon – Fri 9:30 a.m. – 2:00 p.m.

Amendment Sat, Sun & PH N.A.
Mon – Fri 9:30 a.m. – 2:00 p.m.
Import Collection Trust Receipt for Bill settlement All transactions sent outside processing hours
Sat, Sun & PH N.A. will be processed only at the next available
BG Application, Amendment & Mon – Fri 9:30 a.m. – 2:00 p.m. processing day.
Banker’s Guarantee
Cancellation Sat, Sun & PH N.A.
Mon – Fri 9:30 a.m. – 2:00 p.m.
Shipping Guarantee Shipping Guarantee
Sat, Sun & PH N.A.
Mon – Fri 9:30 a.m. – 2:00 p.m.
Export Collection EC Application
Sat, Sun & PH N.A.
Mon – Fri 9:30 a.m. – 2:00 p.m.
TF - Import & Export TF - Import & Export
Sat, Sun & PH N.A.

Appendix 3.3

Cut-off Times – Bulk Services

Bulk Payment Mode Cut-Off Date Cut-Off Date falls on Cut-Off Time Remarks

V Mon – Fri 3:30 p.m.

Inter Bank Fund Transfer Inter Bank Fund Transfer
- Sat, Sun & PH N.A.

Telegraphic Transfer* V Mon – Fri 2:00 p.m. For payments by Telegraphic Transfer,
transactions that exceed the cut-off time will
-
Sat, Sun & PH N.A. be rejected.

This is the date when the payments by IBFT or Telegraphic Transfer are effected or the date where the Cashier’s Order or
V = Value Date Cheques are printed.

For Collections, the value date is the date when the receiving banks debit the paying accounts.

Cut-Off Date This is determined from the value date. V-1, for example, means the file must be submitted 1 business day in advance of
Value Date before the cut-off time.

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 Quick Guide
Appendix 4
Summary of User Permissions
Roles Roles Description

Allow user to access

1) Account Summary
2) Account Statement
00 All Account Services 3) Inward TT enquiry
4) Advices and Notification
5) Cheque Inquiry

Allow user to create bulk payment manually

1. TT
01 All Bulk Payment - Create 2. Cheque
3. Cashier’s Order
4. IBFT

Allow user to create bulk payment via file upload

1. TT
01 All Bulk Payment - Upload 2. Cheque
3. Cashier’s Order
4. IBFT

Allow user to transact the following products

1. TT
2. Cashier Order
3. Cheque Services
01 All Cash - Transact 4. Demand Draft
5. IAFT
6. IBFT
7. Term Deposit

Allow user to transact the following products

1. Banker Guarantee
2. Export Collection
01 All Trade - Transact 3. Import Collection
4. Import LC
5. Trade Financing
6. Shipping Guarantee

01 Bulk Collection - Create Allow user to create bulk collection manually

1. IBFT

Allow user to create bulk collection via file upload

01 Bulk Collection - Upload 1. IBFT

Approve bulk payroll for employee

01 Bulk Payroll EMPL - Approve 1. IBFT

Allow user to create bulk payroll for employee manaully

01 Bulk Payroll EMPL - Create 1. IBFT

Allow user to create bulk payroll for employee via file upload
01 Bulk Payroll EMPL - Upload 1. IBFT

02 Bulk Payroll EMPL - View Allow user to view bulk payroll for employee

Approve bulk payroll for executive

01 Bulk Payroll EXEC - Approve 1. IBFT

01 Bulk Payroll EXEC - Create Allow user to create bulk payroll for executivee manually
1. IBFT

Allow user to create bulk payroll for executive via file upload
01 Bulk Payroll EXEC - Upload 1. IBFT

Allow user to view bulk payment transaction

1. TT
02 All Bulk Payment - View 2. Cheque
3. Cashier’s Order
4. IBFT

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 Quick Guide

Summary of User Permissions (Cont.)

Roles Roles Description

Allow user to view the following products

1. TT
2. Cashier Order
3. Cheque Services
02 All Cash - View
4. Demand Draft
5. IAFT
6. IBFT
7. Term Deposit

Allow user to view the following products

1. Banker Guarantee
2. Export Collection
3. Import Collection
02 All Trade - View
4. Import LC
5. Trade Financing
6. Shipping Guarantee

Allow user to view bulk collection transaction

02 Bulk Collection - View
1. IBFT

02 Bulk Payroll EXEC - View Allow user to view bulk payroll for executive

33 Payroll Amount Access Allow user to view payroll transaction amount

33 Payroll Details Access Allow user to view payroll transaction details

50 Beneficiary Advice Allow user to send beneficiary advice online

50 External Account Allow user to access external account summary and statement

50 PAB - Approve Allow user to approve PAB

50 PAB - Create Allow user to create PAB

50 Proxy Signatory Allow user to be proxy authorizer

50 Send Allow user to send transaction to bank

50 Verify Allow user to verify transaction before its send for approval

Audit Queries Allow user to access audit queries

User - Admin Allow user to maintain data maintenance (Eg, counterparty/Beneficiary/bank/phases and etc)

User - Portlets Allow user to access landing page portlets

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 Quick Guide
Appendix 5
Generic File Download Report Types and Sub-types
Report Type Sub-Type Description
BCIS CSF Bulk Chq CO - Cheque CO Daily Status File

BCIS CSR Bulk Chq CO - Cheque CO Daily Status Report

BCIS CUF Bulk Chq CO - Cheque CO Unpresented Items File

BCIS CUR Bulk Chq CO - Cheque CO Unpresented Items Report

BO COLL Billing Org - Collection Report

CPF CP1 CVY- CPF Acc Transaction Rpt - Daily

CHQREC CHQREC Cheque Reconciliation Report

CPF CP2 CVY- CPF Acc Transaction Rpt - Monthly Completed

CPF CP3 CPF - CVY- CPF Acc Transaction Rpt - Matching Rpt

CVY CV1 CVY Acc Transaction Rpt - Daily

CVY CV2 CVY Acc Transaction Rpt - Monthly Completed

CVY CV3 CVY Acc Transaction Rpt - Unmatch

IBG SGX IBG - SGX Giro Masnet Fate File

INTSTMT INTSTMT Interest Statement Report

LCKB CHQ Cheque Deposit - Cheque Deposit Reference File

LCKB RTC Cheque Deposit - Inward Cheque Return File

MT210 MT210 O/S MT210 Matching Report

STMT CMX Statement - CARECAMX

STMT CN2 Statement - CARECON2

STMT CNF Statement - CARECONF

STMT DNF Statement - DDRECONF

STMT MT940 Statement - MT940

STMT NC1 Statement - Consolidated Net Cash Contribution

STMT NCC Statement - Net Cash Contribution

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 Quick Guide
Appendix 6
Remittance Clearing Code Prefix
Clearing Code Clearing Code Beneficiary Mandatory / Validation Rule
Clearing Code Type
Description Acronym Bank Country Optional Prefix to use in BIBPlus

Austrian Bankleitzahl BLZ Austria 5 numeric without spaces AT

Australian Bank State

BSB Australia Mandatory 6 numeric without spaces AU
Branch (BSB) Code

German Bankleitzahl BLZ Germany 8 numeric without spaces BL

Canadian Payments
Association Payment DPRN Canada Optional 9 numeric without spaces CC
Routing Number

China CNAPS Code CNAPS China Optional 14 numeric without spaces CN

CHIPS Universal CHIPS Universal

Identifier Identifier United States Optional 6 numeric without spaces CH

CHIPS Participant CHIPS Participant

Identifier Identifier United States Optional 4 numeric without spaces CP

Spanish Domestic
Interbanking Code ESNCC Spain 8 or 9 numeric without spaces ES

Pay by Fedwire FW United States Optional 9 numeric without spaces FW

HEBIC (Hellenic Bank

HEBIC Greece 7 numeric without spaces GR
Identification Code)

Bank Code of Bank Code of Hong

Hong Kong Kong Hong Kong Optional 3 numeric without spaces HK

Irish National Clearing NSC Ireland 6 numeric without spaces IE

Code (NSC)

Indian Financial
IFSC India Optional 11 numeric without spaces IN
System Code (IFSC)

Italian Domestic
ITNCC Italy 10 numeric without spaces IT
Identification Code

New Zealand National

Clearing Code NZNCC New Zealand Optional 6 numeric without spaces NZ

Polish National Clearing

KNR Poland 8 numeric without spaces PL
Code (KNR)

Portuguese National
PTNCC Portugal 8 numeric without spaces PT
Clearing Code

Pay by Real Time Gross

RTGS RT
Settlement

Russian Central Bank RCBIC Russia 9 numeric without spaces RU

Identification Code

Mandatory if
UK Domestic Sort Code SC United Kingdom account number is 6 numeric without spaces SC
not IBAN

Swiss Clearing Code 3, 5 or 6 numeric without

BC/SIC Switzerland Optional SW
(BC or SIC code) spaces

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 Quick Guide
Appendix 7
Rejection Codes and descriptions for IBFT transactions
IBG Rejection Description
Code
10 Invalid receiving a/c no.

20 Error in receiving bank code

21 Error in receiving branch code

30 Amount exceeded

31 Error in amount

40 No DDA (direct debit authorisation)

41 Dda terminated

42 Invalid originating a/c no.

43 Error in originating bank code

44 Non-originating bank code

45 Error in originating branch code

46 Unmatched reference no.

47 Reference no. Missing

50 Refer to paying party

51 Effects not cleared

60 Account closed

61 Account does not exist

70 Error in trans code

71 Error in record length

72 Invalid record type

73 Invalid SACH code

74 Duplicate SACH code

75 Invalid return code

76 Return reason missing

90 Any other reason

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 Quick Guide

Contact us
If you have any questions, please feel free to contact us at 400 886 2821(local) or +86 21 6061 8181(overseas),
9am to 6.00pm, from Mondays to Fridays excluding public holidays.

Shanghai Branch Jing’an Sub-Branch

Unit 101-104, 1/F, 1P01/02 United Plaza
111 Dong Yuan Road, 1468 Nan Jing Road West, Shanghai
Pudong New Area, Shanghai Postcode: 200040
Postcode: 200120 Telephone: (86) (21) 6080 9388
Telephone: (86) (21) 6061 8288 Fax: (86) (21) 6289 1001
Fax: (86) (21) 6886 1113

Bund Sub-Branch (Personal Banking only)

Xintiandi Sub-Branch No.20 Zhong Shan Dong Yi Road
No. 156-158 Ma Dang Road Huang Pu District, Shanghai
Lu Wan District, Shanghai Postcode: 200002
Postcode: 200020 Telephone: (86) (21) 2319 8388
Telephone: (86) (21) 2312 0888 Fax: (86) (21) 6323 3022
Fax: (86) (21) 3330 2193

Beijing Branch
Shanghai Pilot Free Trade Zone Sub-branch Unit 22/25 1/F, Unit 25 2/F, Unit 01-03,05-09 25/F,
(Wholesale Banking only) Tower C Office Park,
Room 103, No.2 Tai Zhong Nan Road No. 5 Jing Hua South Street, Chao Yang District
Pudong New Area, Shanghai Pilot Free Trade Zone Postcode: 100020
Postcode: 200131 Telephone: (86) (10) 5879 2626
Telephone: (86) (21) 2067 2888 Fax: 86 (10) 8590 6725
Fax: (86) (21) 5019 6222

Lufthansa Center Sub-Branch

Dongcheng Sub-Branch S104/S105 and C806/C807, No.50 Liang Ma Qiao Road ,
Unit 108, Level 1 Tower C, The Fifth Square, Chao Yang District, Beijing
7 Chaoyangmen, North Avenue, Postcode: 100125
Dong Cheng District, Beijing Telephone: (86) (010) 8489 3888
Postcode: 100010 Fax: (86) (010) 6461 5750
Telephone: (86) (10) 8418 3688
Fax: (86) (10) 8418 3668
Shenyang Branch
Fortune Plaza Tower C, Unit C1, 1-2 Floor,
Shenzhen Branch (Wholesale Banking only) No. 55 Bei Zhan Road, Shen He District, Shenyang
Unit 02,03,05,06, 13Floor, Postcode: 110013
(North Side) Di Wang Commercial Centre, Telephone: (86) (24) 3128 0606
Shun Hing Square, Fax: (86) (24) 3128 0628
5002 Shen Nan Road East, Shenzhen
Postcode: 518008
Telephone: (86) (755) 2294 5688 Xiamen Branch
Fax: (86) (755) 8246 3326 1-2 Floor United Overseas Bank Building,
19 Hu Bin Bei Road, Xiamen
Postcode: 361012
Tianjin Branch Telephone: (86) (592) 508 1601
Unit 304-305, The Emperor Place Tower B2, Fax: (86) (592) 508 1605
No. 236, 238 and 252, He Bei Road,
He Ping District, Tianjin
Postcode: 300040 Chengdu Branch
Telephone: (86) (22) 8321 1888 Level 1, First City Plaza,
Fax: (86) (22) 2321 0166 No. 308 Shuncheng Street, Chengdu
Postcode: 610017
Telephone: (86) (28) 8667 6121
Hangzhou Branch Fax: (86) (28) 8667 7121
Room 201, 203, No.171&181 Tian Mu Shan Road,
Xi Hu District, Hangzhou
Postcode: 310013 Chongqing Branch
Telephone: (86) (571) 2809 0666 L103 & 31F Unit A, HNA-Poly International Center,
Fax: (86) (571) 8190 9619 No. 235 Min Sheng Road,
Yu Zhong District, Chongqing
Postcode: 400010
Guangzhou Branch (Wholesale Banking only) Telephone: (86) (23) 6037 2888
Unit 1107 - 1114 Metro Plaza, Fax: (86) (23) 6037 2788
183 - 187 Tianhe Bei Road, Guangzhou
Postcode: 510075
Telephone: (86) (20) 8755 8787
Fax: (86) (20) 8755 6661

The contents of this Quick Guide are provided for general information only, and are subject to change and may be modified, deleted or replaced from time to time
and at any time at the sole discretion of the UOB Group. The copyright and all other intellectual property in and to the contents of this Quick Guide and/or BIBPlus is
owned by the UOB Group. No part or parts hereof may be used, reproduced, distributed, published, modified, displayed, broadcasted, hyperlinked or transmitted in
any manner or by any means or stored in an information retrieval system without the UOB Group’s prior written permission. 38 of 39
 Quick Guide

United Overseas Bank Limited Co. Reg No. 193500026Z December 2015
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