role a)
How Glean
Search Works
Providing better results through
innovative machine learning
and indexingTable of contents
The sate of search
Glean search architecture
Unboxing and setup
Building the knowledge graph
‘The search journey
4The state of search
Mos:orusbossn ou aiatatiourey tough a hum search ba.
“Tran, sare engines ae stil round 083 and 6 beter han ever
ore. Homevey ost sean sokuton or buses and Saas
‘sppleatons, especie ntveslusons, a alarming being in
fumetonlity compared the consumer options we use on 3 daly basis
cute of wrk
{Win the volume ofnermaton,
7d appcaions we use each aay
only growing, having a eedly avaliable and personalized solution or
scoverng existing knowledge Ino longer a ury~ its essential to
‘enabling your business work optimaty without interuption, 25 wel as
onboaraing now enpiyees and tols a seamiassy a8 poss be,
(ten s slung the proiem of workplace search, once and fr al. Giean
iste enterprise search platform that helps evry employee ind the
Information that thoy need, Instant. takes everyday queres at work
and processes them in way that proses accurate an persoraized
resus according to Ne way you work, andthe people you werk wih,
dean
‘Our founders -incucing Arvind Jin, CEO of Gisan, who came from over @
decade at Google 35 a Distingushod Engnoor als recognized hata
‘eerie earch tool would never be good enough forthe jb. requies 3
‘unquely personalized end constant Improving soutlon tat Naps search
‘work the way you need 2. Our latfoem uses the latest advancements in
‘machine learning to understand each business unique way of working,
‘ad provide users with the most personalized resus for thr queries.
‘Tis eBook wil gue you tough that unique Seah process also
Ines dtalls on how Glan bul its Index on xing enterprise dats,
‘ong with how ensues the results you receiv are exactly what you
roed 0 work without intorupion or ly.
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architectureTOR ee ay
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cryUnboxing and setupTrptementng great search soon canbe hata work Formast optone
cout ther, tinvoves
+ Monua seareh tuning
+ Dedicates develope support to ensure proper ranking
+ Leberious tweaking wth permissions to ensure securty
Its ot of an commitment ram the user ena bth to got he system
up ans runing 38 wal 38 constantly iterating to gett to work the Way you
‘lean takes that hare work ou ofthe equation. Glan search slaton
‘uly custortzabe, buts but to requis minimal operational overhead to
‘set up ana needs no thid-party engagements proessenal services
Invests,
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Other solutions
sraRT Gareaoy
‘Te pany engagements Pemislon waking
glean
sraRT Greaoy esas‘Te deployment process bogins through the creation ofa naw Project n|
Google oud Pattern (GCP), Each orgoizatin ratains thelr enterprise
data within is exclusive oud intastutue. This sngle-tenant
srentectue model, wien delegates separate GCP projet per customer,
also guarantees complete ana secure dat isolation Your entaroise
informations axclisively Usd to tran your own deployments machine
Teaming models = no ore ose,
Ciean aso wor wth the prrple of east privieg, ana iret enforces
data access rls nat xt at multiple evel.
“Then, once Gani given management access and is connected to
pectic data sources (Google Dive, Sox, SFDC, et) athe customers
raquest, ou software bagins to take the nacessary steps to construct ine
foundational enterprise knowedgegranh tat powers Gleans unique
search system.
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Level of data acces
Product
(eg, Ssesoe, Gage Drv, Fa rat
Object.
Record ius
pce jc th str ent
tes ect Rete wpa poet
‘ars who ese e-grioe permaBuilding the
knowledge graphGeieon's sau search engine operates based ona reltine model of
you entero indexedntrmation~the enterprise knowledge raph
“Ts system involves thee ey pitas
Content, “People “Activity
‘ Inawigual assets + idamtee end roles + Content creston
+ Documents ams + Eating history
+ Messages + Departments + Comments
+ Tekete + Groups + Searches
deanContent
Filing the krowiedge graph wih content begins wit ou easy
100+ connectors. Each connectors talr-made foreach appicaon’s
Unique data made and APl endpoints, equ no son professions
sccesabaty
services to use, nds uly permissions-aware - ensuing
and shating protocols ee srty flowed for aac source.
-Communleton. Documents and wikis
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Through these connectors, Gian’ content crawler searches over every
part of apiece of con
‘content (ies, body opy, comments, meds ete), 8 we 38 met
te erestor,tme of cestion,uodate story, le ype, toler structure,
te). Allo tse elements, store with the knowledge graph nae,
become racy searchable, Customizable weights can algo beset for
specie etogores to inuence search esuks Facet soar esl can be
tuned based on melas lds specie to each 9p,
net us the tle, Ths nvoves relevant tern
Permissions can also be Invidaly st fr specific ems. Fes canbe
selective ince or axcluses from Gears crawl system by epectying|
ast IDs or bya broader categorization, such stem containers (lders
oratives
Content cram strategy i also completely unable according to your
‘orgonization’s preference Aue raw! cadence, assign blackout haus to
_2v0id peak work hous, an sift botwoen diferent ral methodoogios
to ensue your knawedge graph contin te most relevant and upto-