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Common Error in Lotus Notes

The document lists common problems encountered in Lotus Notes/Domino and their solutions. It provides answers to issues like quota errors, name resolution errors, remote system errors, archive setting problems, authorization errors and more.

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6K views3 pages

Common Error in Lotus Notes

The document lists common problems encountered in Lotus Notes/Domino and their solutions. It provides answers to issues like quota errors, name resolution errors, remote system errors, archive setting problems, authorization errors and more.

Uploaded by

api-3722405
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd

Most common problem in lotus Notes/inote

1. Quota error during send/revive mail

Ans. Archive mails to release space from server and the


compact the mail if user have proper rights

2. “User name not found on server” during mail configuration

Ans. Type the correct name if not know correct name then
copy and paste the id file name

3. “Remote system no longer responding” during opening mail


box

Ans. Check system is in network or not if in network then check


it is pinginging the server or not if not then put the correct server
name in setting if setting is correct then make entry in hot file for
that server if entry is already is there the check the firewall setting
it should be off if still problem is there then trace server like
this(file>>Preferences>>user preferences>> Ports>>Trace>>trace)
If After trace it show connected to server and still ploblem is there
then reconfigure lotus after taking proper backup

4. Archive setting tool box not opening

Ans. Connect to sysadmin it is rights issue


5. Name not resolving from address book when type name in
new memo

Ans. Exit from lotus and login again if still u found same check
location document

6. In archive setting compact tab is not active

Ans. Contact to sysadmin it is rights issue

7. Mail not showing in inbox

Ans. Check view all document and mark unread settings in the
edit menu

8. “you have different password on another id match the


password of another id” when we Reconfigure Lotus

Ans. Check the correct id file and replace old id file in data folder
with correct id otherwise contact to sysadmin to reset password

9. “You are not authorized to open this mail box” When we


create mail box icon in workspace

Ans. Contact to sys admin in this case


10 User cannot close his read mail window in his inote when his
mail opens in separate window

Ans. Upgrade the Jawa then login again in inote

11 Notes error while Opening the inbox when we open mail box

Ans. Kill two services from task manager 1 ntask [Link] 2


[Link] and login again

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