Phone: (+91) 868-869-5439

Naick Md Imran Email: [email protected]

Salesforce CRM ▪ Total Experience: 6.3 Years

Aspiration
As an accomplished software developer with demonstrated success in designing and implementing software
solutions, I am seeking a position with an international perspective.

Key Skills
Proficient or familiar with a vast array of programming languages, concepts and technologies, including:
Key Technology : Salesforce CRM
Other Technologies : Apttus CPQ, Siebel CRM
Coding Languages : Java Script, HTML, jQuery, HTML5, CSS, Apex
Database : MySQL, SOQL
Build Tools : Siebel Tools, SFDC, Salesforce.com, Lightning App Builder
Certifications : Salesforce Certified Platform Developer 1, Salesforce Certified Admin

Education
2015 to 2019 Master Of Technology(Information
Technology) Vellore Institute Of Technology
2012 to 2015 Bachelor Of Science (BSc – MECs)
National Degree College, Nandyal, Kurnool, Andhra Pradesh.
2012 Board Of Intermediate Education
Narayana Junior College, Almasguda, Hyderabad.

Achievements
Awarded ‘Star Of The Month’ 8 times for Dedication & Hard work in Project.
Wipro Technologies, Hyderabad.
Received best Catalyst award from client BP
Work Experience Summary

Wipro Full time Job

Designation: Associate Consultant Jul 2015 - Till Date
 Core member of the Salesforce Developer Support team.
 Established a strong relationship with the client and the onshore team and interacting with the
onshore and the client.
 Took additional responsibilities like Conduct Knowledge Sharing Sessions, leading Fun and Celebration
team.
 Currently working in Salesforce enhancements & Maintenance projects.
 Received appreciations from the clients on my abilities to coordinate and deliver quality results.
 Worked on additional internal development projects which are useful for the account.
 Full (SDLC) software life-cycle development experience, from business analysis, to development, testing,
debugging and documenting.

 Highly flexible in learning new technologies.

 Change Management co-coordinator and Idea champion for the team.
 Being a vibrant team member ensured in delivering quality deliverables.
 Trained in SFDC, Salesforce CRM, Apex, Lightning App Development, Siebel Tools, Siebel Client,Java,
HTML, jQuery, HTML5, CSS, JavaScript, C.
 Phone: (+91) 868-869-5439
Naick Md Imran Email: [email protected]
Salesforce CRM ▪ Total Experience: 5 Years

Detailed Information on projects handled in IT Industry

Project No 1
Project Name : FCA (Fiat Chrysler Automobiles)
Project Type : Application Development, Enhancement & Support
Account Name : FCA (Fiat Chrysler
Automobiles)

Role Played : Developer/Support

Technical Skill set : Apex, LWC, SOQL

Project Description : FCA is one of the Leading Automobile manufacturer and we maintain the Customer
Assistance Center, case management system is the major part of our work and we
maintain and enhance this system on a regular basis as per the requirement. There are
different models of FCA vehicles and all the cases related to all those vehicles are
managed through this application
Roles & Responsibilities:
 Working in this project as Developer/Support Engineer
 Responsibilities:
 Take up the User Stories and make the changes in the application within the Sprint Schedule
 Identify the issues and in the application and fix them
 Trigger handling, Page Layout Modifications, Lightning Web Component Modifications,
Data Flow Managements, Class updates, Data Loads, Access issues
 Direct interactions with user regarding the issues or demos related to the new stories

Project No 2
Project Name : CHC (Change Health Care)
Project Type : Application Development, Enhancement & Support
Account Name : CHC (Change Health
Care) Role Played :Developer/Admin

Technical Skill set : Salesforce CRM, Apex,

SOQL

Project Description : The CHC Involves maintaining all the payments, Invoices, Flowing of data from other
systems, Maintaining the patient details including contact details, treatments,
consultations, Dr consulted and payment details etc
Roles & Responsibilities:
 Working in this project as Developer/Admin
 Responsibilities:
 User Access Management, Permission Sets, Data Loads, Data Migration from Siebel to
Salesforce, Reports and Dashboard Creations
 Defect Fixing, Deployments
 Trigger handling, Page Layout Modifications, Lightning Component Modifications, Data
Flow Managements
 Contacting clients and discussing about the issue and resolving them.
 Phone: (+91) 868-869-5439
Naick Md Imran Email: [email protected]
Salesforce CRM ▪ Total Experience: 5 Years

Detailed Information on projects handled in IT Industry

Project No 3
Project Name : NRMA(The National Roads and Motorists' Association)
Project Type : Application Maintenance
Account Name : NRMA (National Roads & Motorists Association)
Role Played : Developer
Technical Skill set : Siebel Tools, Siebel Client & MySQL.

Project Description: The NRMA Involves maintaining all the payments, Orders, Subscriptions, Upgrades,
Maintaining all the data of an individual in the System their Subscriptions, Upgrades, Eligible
discounts. This will reduce the manual work of the users as they can find all the data in one
place this results in less employees can do more work.
Roles & Responsibilities:
 Worked in this project as Developer.
 Responsibilities:
 Coding & Unit testing.
 Defect Fixing.
 Ticket Resolving.
 Contacting clients and discussing about the issue and resolving them.

Project No 4
Project Name : NRMA(The National Roads and Motorists' Association)
Project Type : Application Maintenance
Account Name : NRMA (National Roads & Motorists Association)
Role Played : Developer
Technical Skill set : Siebel Tools, Siebel Client & MySQL.

Project Description: The NRMA Involves maintaining all the payments, Orders, Subscriptions, Upgrades,
Maintaining all the data of an individual in the System their Subscriptions, Upgrades, Eligible
discounts. This will reduce the manual work of the users as they can find all the data in one
place this results in less employees can do more work.
Roles & Responsibilities:
 Worked in this project as Developer.
 Responsibilities:
 Coding & Unit testing.
 Defect Fixing.
 Ticket Resolving.
Contacting clients and discussing about the issue and resolving them.
Other Information

Citizenship : Indian
Date of Birth : 19-Feb-1994
Address : 803, 11th Block, Hillridge Springs, Hyderabad,
Telangana - 500032
Languages : English, Telugu, Hindi, Urdu