COMPUTER HARDWARE AND
REPAIR
MR. ABEL JOSEPH
FABRIKAM
SCHEME OF WORK
WEEK1-2 Computer Diagnosis,
Troubleshooting and
repairs
WEEK 3 Introduction to
Computer Windows
Networking 1
WEEK 4–6 Computer Networking
WEEK 7 M i d - Te r m B re a k
WEEK 8–10 Computer Maintenance
WEEK 11 Revision
WEEK 12-13 Examination
FABRIKAM 2
COMPUTER
DIAGNOSIS,
TROUBLESHOOTING
AND REPAIRS
Computer diagnosis is a method of testing a computer hardware device or
software program to ensure it is working properly. Computer diagnostics tools
are pieces of software used for running system diagnoses on a computer system
or laptop.
FABRIKAM 3
TROUBLESHOOTING AND
REPAIRS
Troubleshooting is a systematic approach
to problem-solving that is often used to
find and correct issues with complex
machines, electronics, computers and
software systems. It involves identifying,
planning and resolving a problem, error or
fault within a software or computer system.
FABRIKAM 4
TYPES OF DIAGNOSTIC AND TROUBLESHOOTING
TOOLS
HARDWARE TROUBLESHOOTING SOFTWARE TROUBLESHOOTING
TOOLS TOOLS
• InstallerParts Network Repair Tool Kit • Windows Update Fix-it tools
• iFixit Pro Tech Toolkit • Intel processor diagnostic tools
• Cleaning tools (Lint-free cleaning wipes, Cotton • JScreenFix
swabs, Isopropyl Alcohol)
• CrystalDiskInfo
• Handheld magnifying glass
• AIDA64 Extreme
• Measuring instruments (Digital multimeter)
• Iobit Driver Booster
• Scissors and
• Windows Media Creation Tool
• Malwarebytes
FABRIKAM 5
COMMON HARDWARE AND SOFTWARE ISSUES
COMMON HARDWARE ISSUES COMMON SOFTWARE ISSUES
• Power button will not start the computer
• An application is running slowly
• The mouse or keyboard has stopped working
• An application is frozen
• The sound isn't working
• The computer is frozen
• The screen is blank
• No operating system found
• Hard disk failure or no bootable device found
• No drivers or outdated drivers
• Can’t connect to a network
• Display card not working • Application not compatible or can’t install
• Fan not working and Printer not working • Corrupted OS, application or files
• Battery problem and Charging port not working • Dysfunctional USB Port
• Computer overheating
FABRIKAM 6
COMPUTER TROUBLESHOOTING PRACTICAL VIDEO I
FABRIKAM
COMPUTER TROUBLESHOOTING PRACTICAL VIDEO 2
FABRIKAM
COMPUTER
NETWORKING
A computer network is a collection of
two or more computer systems that are
linked together. Also, a computer
network is a system that connects
numerous independent computers in
order to share information (data) and
resources.
Computer Networking Structure
FABRIKAM 9
CLASSIFICATIONS OF COMPUTER NETWORKS
Wired Networks Wireless Networks
“Wireless” means without wire, media that is
“Wired” refers to any physical medium
made up of electromagnetic waves (EM
made up of cables. Copper wire, twisted
Waves) or infrared waves. Antennas or
pair, or fibre optic cables are all options. A
sensors will be present on all wireless
wired network employs wires to link devices
devices. Cellular phones, wireless sensors, TV
to the Internet or another network, such as
remotes, satellite disc receivers, and laptops
laptops or desktop PCs.
with WLAN cards are all examples of wireless
devices.
FABRIKAM 10
TYPES OF COMPUTER FEATURES OF
NETWORKS COMPUTER NETWORK
Networks Based on Size • Resource Sharing
• LAN (Local Area Network) • High Reliability
• MAN (Metropolitan Area Network)
• Improve Performance
• PAN (Personal Area Network)
• Communication Medium
• WAN (wide Area Network)
• Scalability
• INTERNET
• Security
Networks based on services
• Fault Tolerance
• Client --- Server-based Network
• Reduces cost, time and energy
• Peer–to–peer(point-to-point)
FABRIKAM 11
NETWORKING NETWORKING
DEVICES SOFTWARE
• NETWORK CABLE (Coaxial Cable, Fiber • Cisco Packet Tracer and Cisco VIRL
Optic Cable, Twisted Pair (STP) Cable ) • Boson NetSim
• NIC (Network Interface card) • Mininet
• MODEM • Common Open Research Emulator (CORE)
• Bridges and Hubs • Paessler Multi Server Simulator
• Switches • Kathara
• VR Network Lab and VNX
• Routers
• OPNET
• Repeaters
• IP Tools, Host Monitoring, Connect etc.
• Wifi Hotspot, Bluetooth device. FABRIKAM 12
IP ADDRESSING
An Internet Protocol address (IP
address) is a numerical label such as
192.0.2.1 that is connected to a
computer network that uses the
Internet Protocol for communication.
An IP address serves two main
functions: network interface
identification and location addressing.
STRUCTURE OF AN IP ADDRESS
FABRIKAM 13
NETWORKING PRACTICAL VIDEO I
FABRIKAM 14
NETWORKING PRACTICAL VIDEO 2
FABRIKAM 15