emedje@verizon.

net • (978) 852-5197

Jean-Luc Momplaisir LinkedIn • Andover, MA 01810

Summary
Results-oriented IT professional with over 20 years of experience as a Senior Engineer and Systems Administrator. Proven expertise
in designing, implementing, and managing complex IT infrastructures to optimize organizational efficiency. I am proficient at
troubleshooting and resolving hardware, software, and network issues to ensure seamless operations. Demonstrated leadership in
overseeing system upgrades, migrations, and enhancements, contributing to increased productivity and reduced downtime.

Technical Proficiencies

IAMP/PAM Tools: Deployment, configuration, integration, and troubleshooting CyberArk Privileged Account Security
product suite – Enterprise Password Vault, Password Vault Web Access, Central Policy Manager,
Privileged Session Manager, Application Identity Manager.

CyberArk Modules: Enterprise Password Vault (EPV), Application Identity Management (AIM), Central Policy Manager
(CPM), Privileged Session Management (PSM), and Event Notification Engine (ENE). Upgrading
CyberArk suite of products from 10.10 to 12.6. (Vault, CPM, PSM, and PVWA).

AWS Cloud: Certified AWS Solutions Architect Associate with eight years of architecting on the AWS cloud platform.
I have been involved in technical roles designing and implementing architecture solutions, enhancing
smooth operations, cost optimization, end-to-end infrastructure monitoring, troubleshooting, infrastructure
security, system configurations, and maintenance to ensure the best quality service. I also have hands-on
experience in Amazon Web Services, including EC2, VPC, S3, EBS, ELB, CloudFront, IAM,
FSx,Security Group, and CloudWatch. Good understanding of networking concepts, including TCP,
Subnet, Route table, Internet Gateway, NAT Gateway, VPC Endpoint, VPC Peering, Bastion Host, Route
53, Cloudformation, etc.
Implementation, SailPoint connector configuration for many users, Infoblox Grid Master, and Grid Members. Designed,
Administration, & Implemented, and Supported Windows (Win 2012, 2016, 2019, and XP), Active Directory, Group Policy,
Support: DNS, DHCP, LDAP, Terminal Services, Active Directory Migration, Windows Cluster, and Linux OS.
Designed, installed, and configured the VMWare environment with vSphere Client.

Career Experience

Verisk Analytics, Wilmington, MA 9/2016 – 12/2023

Senior System Architect

Installed and configured a comprehensive CyberArk PAS solution. Configured Application Identity Manager, including the Central
Provider and Application Service Credential Provider. Designed and architected the PAS solution, addressing hardware needs and
overseeing installation and configuration. Performed health check monitoring on all CyberArk servers. Provided support for
SailPoint Infrastructure and configured SailPoint Active Directory connector. I installed and configured the SailPoint IdentityNow
IQ server and virtual appliance servers. Configured and operated Infoblox NIOS Appliances.

 Implemented a Dual account feature in CyberArk to mitigate downtown for a team that needed frequent password rotation
while running a dozen applications 24/7.
 Reduced DNS management of 30 servers by 90% by migrating to Infoblox for enhanced centralization.
 Developed and managed Platforms, Policies, and Safes within the CyberArk environment.
 Conducted upgrades of CyberArk PAS, ensuring seamless integration of all components.
 Created comprehensive support documentation and facilitated knowledge transfer.
 Designed and configured Infoblox Administration using AD Authentication server groups.
 Managed and maintained CyberArk Privileged Access Management (PAM) solu on to secure and monitor privileged
accounts and sessions.
 Assessed the security and authorization of current and terminated privileged user accounts for multinational insurance
company with CyberArk Privileged Access Management (PAM) solution
 Experience in implementing, managing vault logs and monitoring of CyberArk privileged account security tool modules
Implementing the market's leading Privileged Access Management (PAM) solutions for enterprises.
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  Configured EC2 Auto Scaling with Elastic Load Balancing in cross-AZ and multi-AZ for high availability and fault
tolerance.
 Optimized cost through a mix of Reserved, Spot, and On-Demand Instances, EC2 instance types, and S3 storage classes.
 Enabled versioning and configured S3 life cycle policies to backup and archive files in Glacier.
 Involved in system troubleshooting and problem-solving across platform and application domains.
 Migrated users' home folders from on-prem to AWS FSx.
 Consolidated 10 Route 53 accounts into one to save costs and solve a management nightmare.
 Extended Active Directory to AWS.

Mount Auburn Hospital, Brighton, MA 2/2015 – 8/2016

Systems Administrator

Successfully migrated Active Directory from Windows 2003 to Windows 2012. Built, configured, and deployed VMs and
templates, including Physical-to-Virtual (P2V) conversions. Installed and configured VMware ESXi, vSphere 5.5 cluster with
vCenter management, and vCloud Director. Oversaw group policy, conducting reviews of existing policies and proposing changes
for optimization. Designed Windows 2012 standard server builds, ensuring efficient and standardized server environments.
Managed Exchange 2010, EMC VNX, XenApp 7.6, and NetScaler, ensuring smooth operations and optimal performance.

 Migrated XenApp 6.5 and Provisioning Server from XenServer to VMWare.

 Executed the migration of VMWare 5.0 to 5.5, ensuring a seamless transition.
 Implemented Office 365, optimizing collaborative tools and enhancing productivity.
 Implemented Centrify, improving identity and access management processes.
 Configure HP OneView to monitor hardware.

Align Credit Union, Lowell, MA 12/2014 – 1/2015

Systems Administrator (Contract)

Conducted ongoing performance tuning, hardware upgrades, and resource optimization as required for optimal system performance.
Installed and configured systems supporting core financial software and core operational infrastructure applications. Performed
daily system monitoring, verifying the integrity and availability of hardware, server resources, systems, and critical processes.
Reviewed system and application logs and ensured completion of scheduled jobs, including backups. Distributed software and
updates using SCCM 2012 R2 and System Center Updates Publisher.

 Successfully migrated VMWare 5.1 to 5.5, ensuring a smooth and efficient transition.
 Administered Microsoft System Center Configuration Manager 2012, overseeing management tasks.
 Executed the migration of Sophos UTM 9.1 to 9.3, ensuring up-to-date security measures.
 Oversaw group policy, conducting reviews of existing policies and proposing changes for enhanced system efficiency.
 Configured Nimble Storage, optimizing storage solutions for efficient data management.

Merchants Fleet Management, Hooksett, NH 6/2014 - 11/2014

Systems Engineer (Contract)

Built, configured, and deployed VMs and templates, including the completion of Physical-to-Virtual migrations for Windows NT,
2000, 2003, 2008, and 2012, as well as Virtual-to-Virtual migrations. Installed and configured VMware ESXi, vSphere 5.5 cluster
with vCenter management, and vCloud Director. Conducted Windows Server 2003, 2008 R2 installations, deployments,
troubleshooting, and automation. Designed Windows 2012 standard server builds, ensuring standardized and efficient server
environments. Established and maintained self-provisioning, critical updates, and service packs.

 Administered Microsoft System Center Configuration Manager 2012, managing configuration and deployment tasks
 Created Microsoft SCCM 2012 R2 packages and task sequence advertisements for efficient software deployment.
 Developed and executed enterprise workstation imaging/deployment methodology.
 Established the first standardized desktop configuration and image for all new Merchants Fleet workstations using SCCM
and Group Policy Objects.

Additional Experience
Systems Engineer (Contract), Allscripts, 2014
Systems Engineer (Contract), Newmarket International, 2013 - 2014
Systems Engineer, IT InfoStructure Solutions, 2012 – 2013
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Network Engineer, KDSA Consulting, 2012
System Engineer, IT InfoStructure Solutions, 2009 – 2011
System Manager/DBA, Datapaq Inc, 2004 - 2009

Education
Bachelor of Science – Management Information Systems
University of Massachusetts, Lowell, MA

Licenses & Certifications

AWS Certified Solutions Architect – Associate
CyberArk Certified Trustee

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