SRA Handbook
Topics covered
SRA Handbook
Topics covered
Introduction
The SRA Principles comprise the fundamental tenets of ethical behaviour that we expect all
those that we regulate to uphold. This includes all individuals we authorise to provide legal
services (solicitors, RELs and RFLs), as well as authorised firms and their managers and
employees. For licensed bodies, these apply to those individuals, and the part of the body
(where applicable), involved in delivering the services we regulate in accordance with the
terms of your licence.
Should the Principles come into conflict, those which safeguard the wider public interest
(such as the rule of law, and public confidence in a trustworthy solicitors' profession and a
safe and effective market for regulated legal services) take precedence over an individual
client’s interests. You should, where relevant, inform your client of the circumstances in
which your duty to the Court and other professional obligations will outweigh your duty to
them.
The Principles and Codes are underpinned by our Enforcement Strategy, which explains in
more detail our approach to taking regulatory action in the public interest [Link].
Principles
You act:
1. in a way that upholds the constitutional principle of the rule of law, and the proper
administration of justice.
2. in a way that upholds public trust and confidence in the solicitors' profession and in
legal services provided by authorised persons.
3. with independence.
4. with honesty.
5. with integrity.
Supplemental notes
Made under section 31 of the Solicitors Act 1974, section 9 of the Administration of Justice
Act 1985 and section 83 of the Legal Services Act 2007.
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SRA Code of Conduct for Solicitors, RELs and RFLs
Introduction
The Code of Conduct describes the standards of professionalism that we, the SRA, and the
public expect of individuals (solicitors, registered European lawyers and registered foreign
lawyers) authorised by us to provide legal services.
They apply to conduct and behaviour relating to your practice, and comprise a framework for
ethical and competent practice which applies irrespective of your role or the environment or
organisation in which you work (subject to the Overseas Rules which apply to your practice
overseas); although section 8 applies only when you are providing your services to the
public or a section of the public.
You must exercise your judgement in applying these standards to the situations you are in
and deciding on a course of action, bearing in mind your role and responsibilities, areas of
practice, and the nature of your clients (which in an in house context will generally include
your employer and may include other persons or groups within or outside your employer
organisation).
You are personally accountable for compliance with the Code - and our other regulatory
requirements that apply to you - and must always be prepared to justify your decisions and
actions. A serious failure to meet our standards or a serious breach of our regulatory
requirements may result in our taking regulatory action against you. A failure or breach may
be serious either in isolation or because it comprises a persistent or concerning pattern of
behaviour. In addition to the regulatory requirements set by us in the Code, Principles and
our rules and regulations, we directly monitor and enforce the requirements relating to
referral fees set out in section 56 of the Legal Aid, Sentencing and Punishment of Offenders
Act 2012, and provisions relating to anti money laundering and counter terrorist financing, as
set out in regulations made by the Treasury as in force from time to time [Link].
These requirements are underpinned by our Enforcement Strategy. That strategy explains in
more detail our views about the issues we consider to be serious, and our approach to
taking regulatory action in the public interest.
1.1 You do not unfairly discriminate by allowing your personal views to affect your
professional relationships and the way in which you provide your services.
1.2 You do not abuse your position by taking unfair advantage of clients or others.
1.3 You perform all undertakings given by you, and do so within an agreed
timescale or if no timescale has been agreed then within a reasonable amount of
time.
1.4 You do not mislead or attempt to mislead your clients, the court or others,
either by your own acts or omissions or allowing or being complicit in the acts or
omissions of others (including your client).
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Dispute resolution and proceedings before courts, tribunals and inquiries
2.2 You do not seek to influence the substance of evidence, including generating
false evidence or persuading witnesses to change their evidence.
2.3 You do not provide or offer to provide any benefit to witnesses dependent upon
the nature of their evidence or the outcome of the case.
2.5 You do not place yourself in contempt of court, and you comply with court
orders which place obligations on you.
2.7 You draw the court's attention to relevant cases and statutory provisions, or
procedural irregularities of which you are aware, and which are likely to have a
material effect on the outcome of the proceedings.
3.1 You only act for clients on instructions from the client, or from someone
properly authorised to provide instructions on their behalf. If you have reason to
suspect that the instructions do not represent your client's wishes, you do not
act unless you have satisfied yourself that they do. However, in circumstances
where you have legal authority to act notwithstanding that it is not possible to
obtain or ascertain the instructions of your client, then you are subject to the
overriding obligation to protect your client's best interests.
3.2 You ensure that the service you provide to clients is competent and delivered in
a timely manner.
3.3 You maintain your competence to carry out your role and keep your professional
knowledge and skills up to date.
3.4 You consider and take account of your client's attributes, needs and
circumstances.
(a) you remain accountable for the work carried out through them; and
3.6 You ensure that the individuals you manage are competent to carry out their role,
and keep their professional knowledge and skills, as well as understanding of
their legal, ethical and regulatory obligations, up to date.
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Client money and assets
4.1 You properly account to clients for any financial benefit you receive as a result
of their instructions, except where they have agreed otherwise.
4.2 You safeguard money and assets entrusted to you by clients and others.
4.3 You do not personally hold client money save as permitted under regulation
10.2(b)(vii) of the Authorisation of Individuals Regulations, unless you work in an
authorised body, or in an organisation of a kind prescribed under this rule on
any terms that may be prescribed accordingly.
Business requirements
5.1 In respect of any referral of a client by you to another person, or of any third
party who introduces business to you or with whom you share your fees, you
ensure that:
(a) clients are informed of any financial or other interest which you or your
business or employer has in referring the client to another person or
which an introducer has in referring the client to you;
(b) clients are informed of any fee sharing arrangement that is relevant to
their matter;
(e) any client referred by an introducer has not been acquired in a way
which would breach the SRA's regulatory arrangements if the person
acquiring the client were regulated by the SRA.
5.2 Where it appears to the SRA that you have made or received a referral fee, the
payment will be treated as a referral fee unless you show that the payment was
not made as such.
where the client has given informed consent to your doing so.
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Other business requirements
5.5 If you are a solicitor who holds a practising certificate, an REL or RFL, you must
complete and deliver to the SRA an annual return in the prescribed form.
5.6 If you are a solicitor or an REL carrying on reserved legal activities in a non-
commercial body, you must ensure that the body takes out and maintains
indemnity insurance that provides adequate and appropriate cover in respect of
the services that you provide, whether or not they comprise reserved legal
activities.
Conflict of interests
6.1 You do not act if there is an own interest conflict or a significant risk of such a
conflict.
6.2 You do not act in relation to a matter or particular aspect of it if you have a
conflict of interest or a significant risk of such a conflict in relation to that matter
or aspect of it, unless:
(i) all the clients have given informed consent, given or evidenced
in writing, to you acting;
(iii) you are satisfied it is reasonable for you to act for all the
clients.
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Confidentiality and disclosure
6.3 You keep the affairs of current and former clients confidential unless disclosure
is required or permitted by law or the client consents.
6.4 Where you are acting for a client on a matter, you make the client aware of all
information material to the matter of which you have knowledge, except when:
(b) your client gives informed consent, given or evidenced in writing, to the
information not being disclosed to them;
(c) you have reason to believe that serious physical or mental injury will be
caused to your client or another if the information is disclosed; or
6.5 You do not act for a client in a matter where that client has an interest adverse
to the interest of another current or former client of you or your business or
employer, for whom you or your business or employer holds confidential
information which is material to that matter, unless:
(a) effective measures have been taken which result in there being no real
risk of disclosure of the confidential information; or
7.1 You keep up to date with and follow the law and regulation governing the way
you work.
7.2 You are able to justify your decisions and actions in order to demonstrate
compliance with your obligations under the SRA’s regulatory arrangements.
7.3 You cooperate with the SRA, other regulators, ombudsmen, and those bodies
with a role overseeing and supervising the delivery of, or investigating concerns
in relation to, legal services.
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(b) ensure that relevant information which is held by you, or by third parties
carrying out functions on your behalf which are critical to the delivery of
your legal services, is available for inspection by the SRA.
7.5 You do not attempt to prevent anyone from providing information to the SRA or
any other body exercising regulatory, supervisory, investigatory or prosecutory
functions in the public interest.
(a) you are subject to any criminal charge, conviction or caution, subject to
the Rehabilitation of Offenders Act 1974;
7.7 You ensure that a prompt report is made to the SRA, or another approved
regulator, as appropriate, of any serious breach of their regulatory
arrangements by any person regulated by them (including you) of which you
are aware. If requested to do so by the SRA you investigate whether there have
been any serious breaches that should be reported to the SRA.
7.8 You act promptly to take any remedial action requested by the SRA.
7.9 You are honest and open with clients if things go wrong, and if a client suffers
loss or harm as a result you put matters right (if possible) and explain fully and
promptly what has happened and the likely impact. If requested to do so by the
SRA you investigate whether anyone may have a claim against you, provide the
SRA with a report on the outcome of your investigation, and notify relevant
persons that they may have such a claim, accordingly.
7.10 Any obligation under this section or otherwise to notify, or provide information to,
the SRA will be satisfied if you provide information to your firm's COLP or COFA,
as and where appropriate, on the understanding that they will do so.
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When you are providing services to the public or a section of the public
Client identification
8.1 You identify who you are acting for in relation to any matter.
Complaints handling
8.2 You ensure that, as appropriate in the circumstances, you either establish and
maintain, or participate in, a procedure for handling complaints in relation to the
legal services you provide.
8.3 You ensure that clients are informed in writing at the time of engagement about:
(a) their right to complain to you about your services and your charges;
(c) any right they have to make a complaint to the Legal Ombudsman and
when they can make any such complaint.
8.4 You ensure that when clients have made a complaint to you, if this has not been
resolved to the client’s satisfaction within 8 weeks following the making of a
complaint they are informed, in writing:
(a) of any right they have to complain to the Legal Ombudsman, the time
frame for doing so and full details of how to contact the Legal
Ombudsman; and
(b) if a complaint has been brought and your complaints procedure has
been exhausted:
(iii) whether you agree to use the scheme operated by that body.
8.5 You ensure that complaints are dealt with promptly, fairly, and free of charge.
8.6 You give clients information in a way they can understand. You ensure they are
in a position to make informed decisions about the services they need, how their
matter will be handled and the options available to them.
8.7 You ensure that clients receive the best possible information about how their
matter will be priced and, both at the time of engagement and when appropriate
as their matter progresses, about the likely overall cost of the matter and any
costs incurred.
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8.8 You ensure that any publicity in relation to your practice is accurate and not
misleading, including that relating to your charges and the circumstances in
which interest is payable by or to clients.
8.9 You do not make unsolicited approaches to members of the public, with the
exception of current or former clients, in order to advertise legal services
provided by you, or your business or employer.
8.10 You ensure that clients understand whether and how the services you provide
are regulated. This includes:
(c) ensuring that you do not represent any business or employer which is
not authorised by the SRA, including any separate business, as being
regulated by the SRA.
8.11 You ensure that clients understand the regulatory protections available to them.
Supplemental notes
Made under sections 31 and 32 of the Solicitors Act 1974, section 89 of, and paragraphs 2
and 3 of Schedule 14 to, the Courts and Legal Services Act 1990 and section 57(2) and (8)
of the Legal Aid, Sentencing and Punishment of Offenders Act 2012.
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SRA Code of Conduct for Firms
Introduction
This Code of Conduct describes the standards and business controls that we, the SRA, and
the public expect of firms (including sole practices) authorised by us to provide legal
services. These aim to create and maintain the right culture and environment for the delivery
of competent and ethical legal services to clients. These apply in the context of your
practice: the way you run your business and all your professional activities (subject, if you
are a licensed body, to any terms of your licence).
Sections 8 and 9 set out the requirements of managers and compliance officers in those
firms, respectively.
A serious failure to meet our standards or a serious breach of our regulatory requirements
may lead to our taking regulatory action against the firm itself as an entity, or its managers or
compliance officers, who each have responsibilities for ensuring that the standards and
requirements are met. We may also take action against employees working within the firm
for any breaches for which they are responsible. A failure or breach may be serious either in
isolation or because it comprises a persistent or concerning pattern of behaviour.
The Principles and Codes are underpinned by our Enforcement Strategy, which explains in
more detail our views about the issues we consider to be serious, and our approach to
taking regulatory action in the public interest.
1.1 You do not unfairly discriminate by allowing your personal views to affect your
professional relationships and the way in which you provide your services.
1.2 You do not abuse your position by taking unfair advantage of clients or others.
1.3 You perform all undertakings given by you and do so within an agreed
timescale or if no timescale has been agreed then within a reasonable amount of
time.
1.4 You do not mislead or attempt to mislead your clients, the court or others,
either by your own acts or omissions or allowing or being complicit in the acts or
omissions of others (including your client).
1.5 You monitor, report and publish workforce diversity data, as prescribed.
2.1 You have effective governance structures, arrangements, systems and controls
in place that ensure:
(a) you comply with all the SRA's regulatory arrangements, as well as with
other regulatory and legislative requirements, which apply to you;
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(b) your managers and employees comply with the SRA's regulatory
arrangements which apply to them;
(c) your managers and interest holders and those you employ or contract
with do not cause or substantially contribute to a breach of the SRA’s
regulatory arrangements by you or your managers or employees;
(d) your compliance officers are able to discharge their duties under
paragraphs 9.1 and 9.2 below.
2.2 You keep and maintain records to demonstrate compliance with your obligations
under the SRA's regulatory arrangements.
2.3 You remain accountable for compliance with the SRA's regulatory
arrangements where your work is carried out through others, including your
managers and those you employ or contract with.
2.4 You actively monitor your financial stability and business viability. Once you are
aware that you will cease to operate, you effect the orderly wind-down of your
activities.
2.5 You identify, monitor and manage all material risks to your business, including
those which may arise from your connected practices.
3.1 You keep up to date with and follow the law and regulation governing the way
you work.
3.2 You cooperate with the SRA, other regulators, ombudsmen and those bodies
with a role overseeing and supervising the delivery of, or investigating concerns
in relation to, legal services.
(b) ensure that relevant information which is held by you, or by third parties
carrying out functions on your behalf which are critical to the delivery of
your legal services, is available for inspection by the SRA.
3.4 You act promptly to take any remedial action requested by the SRA.
3.5 You are honest and open with clients if things go wrong, and if a client suffers
loss or harm as a result you put matters right (if possible) and explain fully and
promptly what has happened and the likely impact. If requested to do so by the
SRA you investigate whether anyone may have a claim against you, provide the
SRA with a report on the outcome of your investigation, and notify relevant
persons that they may have such a claim, accordingly.
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3.6 You notify the SRA promptly:
(c) if you intend to, or become aware that you will, cease operating as a legal
business;
3.7 You provide to the SRA an information report on an annual basis or such other
period as specified by the SRA in the prescribed form and by the prescribed
date.
(b) that information provided to the SRA, by you or on your behalf, about you
or your managers, owners or compliance officers is or may be false,
misleading, incomplete or inaccurate.
3.9 You ensure that a prompt report is made to the SRA, or another approved
regulator, as appropriate, of any serious breach of their regulatory
arrangements by any person regulated by them (including you) of which you
are aware. If requested to do so by the SRA, you investigate whether there have
been any serious breaches that should be reported to the SRA.
3.10 You do not attempt to prevent anyone from providing information to the SRA or
any other body exercising regulatory, supervisory, investigatory or prosecutory
functions in the public interest.
4.1 You only act for clients on instructions from the client, or from someone
properly authorised to provide instructions on their behalf. If you have reason to
suspect that the instructions do not represent your client's wishes, you do not
act unless you have satisfied yourself that they do. However, in circumstances
where you have legal authority to act notwithstanding that it is not possible to
obtain or ascertain the instructions of your client, then you are subject to the
overriding obligation to protect your client's best interests.
4.2 You ensure that the service you provide to clients is competent and delivered in
a timely manner, and takes account of your client's attributes, needs and
circumstances.
4.3 You ensure that your managers and employees are competent to carry out their
role, and keep their professional knowledge and skills, as well as understanding
of their legal, ethical and regulatory obligations, up to date.
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4.4 You have an effective system for supervising clients' matters.
5.1 You properly account to clients for any financial benefit you receive as a result
of their instructions, except where they have agreed otherwise.
5.2 You safeguard money and assets entrusted to you by clients and others.
Conflict of interests
6.1 You do not act if there is an own interest conflict or a significant risk of such a
conflict.
6.2 You do not act in relation to a matter or a particular aspect of it if you have a
conflict of interest or a significant risk of such a conflict in relation to that matter
or aspect of it, unless:
(iii) you are satisfied it is reasonable for you to act for all the
clients.
6.3 You keep the affairs of current and former clients confidential unless disclosure
is required or permitted by law or the client consents.
6.4 Any individual who is acting for a client on a matter makes the client aware of
all information material to the matter of which the individual has knowledge
except when:
(b) the client gives informed consent, given or evidenced in writing, to the
information not being disclosed to them;
(c) the individual has reason to believe that serious physical or mental injury
will be caused to the client or another if the information is disclosed; or
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(d) the information is contained in a privileged document that the individual
has knowledge of only because it has been mistakenly disclosed.
6.5 You do not act for a client in a matter where that client has an interest adverse
to the interest of another current or former client for whom you hold confidential
information which is material to that matter, unless:
(a) effective measures have been taken which result in there being no real
risk of disclosure of the confidential information; or
(b) the current or former client whose information you hold has given
informed consent, given or evidenced in writing, to you acting, including
to any measures taken to protect their information.
Applicable standards in the SRA Code of Conduct for Solicitors and RELs
7.1 The following paragraphs in the SRA Code of Conduct for Solicitors, RELs and
RFLs apply to you in their entirety as though references to "you" were references
to you as a firm:
(a) dispute resolution and proceedings before courts, tribunals and inquiries
(2.1 to 2.7);
(c) standards which apply when providing services to the public or a section
of the public, namely client identification (8.1), complaints handling (8.2
to 8.5), and client information and publicity (8.6 to 8.11).
8.1 If you are a manager, you are responsible for compliance by your firm with this
Code. This responsibility is joint and several if you share management
responsibility with other managers of the firm.
Compliance officers
9.1 If you are a COLP you take all reasonable steps to:
(a) ensure compliance with the terms and conditions of your firm’s
authorisation;
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(c) ensure that your firm's managers and interest holders and those they
employ or contract with do not cause or substantially contribute to a
breach of the SRA’s regulatory arrangements;
(d) ensure that a prompt report is made to the SRA of any serious breach of
the terms and conditions of your firm's authorisation, or the SRA's
regulatory arrangements which apply to your firm, managers or
employees,
save in relation to the matters which are the responsibility of the COFA as set
out in paragraph 9.2 below.
9.2 If you are a COFA you take all reasonable steps to:
(a) ensure that your firm and its managers and employees comply with any
obligations imposed upon them under the SRA Accounts Rules;
(b) ensure that a prompt report is made to the SRA of any serious breach of
the SRA Accounts Rules which apply to them.
Supplemental notes
Made under section 31 of the Solicitors Act 1974, section 9 of the Administration of Justice
Act 1985, section 83 of the Legal Services Act 2007, and section 57(2) and (8) of the Legal
Aid, Sentencing and Punishment of Offenders Act 2012.
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SRA Accounts Rules
Introduction
These rules set out our requirements for when firms (including sole practices) authorised
by us receive or deal with money belonging to clients, including trust money or money
held on behalf of third parties. The rules apply to all firms we regulate, including all those
who manage or work within such firms.
Firms will need to have systems and controls in place to ensure compliance with these
rules and the nature of those systems must be appropriate to the nature and volumes of
client transactions dealt with and the amount of client money held or received.
PART 1: GENERAL
Application section
1.1 These rules apply to authorised bodies, their managers and employees and
references to “you” in these rules should be read accordingly.
1.2 The authorised body’s managers are jointly and severally responsible for
compliance by the authorised body, its managers and employees with the
rules.
1.3 In relation to a licensed body, the rules apply only in respect of activities
regulated by the SRA in accordance with the terms of its licence.
Client money
2.2 In circumstances where the only client money you hold or receive falls within
rule 2.1(d) above, and:
(a) any money held for disbursements relates to costs or expenses incurred
by you on behalf of your client and for which you are liable; and
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(b) you do not for any other reason maintain a client account;
you are not required to hold this money in a client account if you have informed
your client in advance of where and how the money will be held. Rules 2.3, 2.4,
4.1, 7, 8.1(b) and (c) and 12 do not apply to client money held outside of a
client account in accordance with this rule.
2.3 You ensure that client money is paid promptly into a client account unless:
(b) the client money represents payments received from the Legal
Aid Agency for your costs; or
2.4 You ensure that client money is available on demand unless you agree an
alternative arrangement in writing with the client, or the third party for whom the
money is held.
2.5 You ensure that client money is returned promptly to the client, or the third
party for whom the money is held, as soon as there is no longer any proper
reason to hold those funds.
Client account
3.1 You only maintain a client account at a branch (or the head office) of a bank
or a building society in England and Wales.
3.2 You ensure that the name of any client account includes:
(b) the word “client” to distinguish it from any other type of account held or
operated by the authorised body.
3.3 You must not use a client account to provide banking facilities to clients or third
parties. Payments into, and transfers or withdrawals from a client account must
be in respect of the delivery by you of regulated services.
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Client money must be kept separate
4.1 You keep client money separate from money belonging to the authorised
body.
4.2 You ensure that you allocate promptly any funds from mixed payments you
receive to the correct client account or business account.
4.3 Where you are holding client money and some or all of that money will be used
to pay your costs:
(a) you must give a bill of costs, or other written notification of the costs
incurred, to the client or the paying party;
(b) this must be done before you transfer any client money from a client
account to make the payment; and
(c) any such payment must be for the specific sum identified in the bill of
costs, or other written notification of the costs incurred, and covered by
the amount held for the particular client or third party.
(b) following receipt of instructions from the client, or the third party
for whom the money is held; or
5.2 You appropriately authorise and supervise all withdrawals made from a client
account.
5.3 You only withdraw client money from a client account if sufficient funds are
held on behalf of that specific client or third party to make the payment.
6.1 You correct any breaches of these rules promptly upon discovery. Any money
improperly withheld or withdrawn from a client account must be immediately
paid into the account or replaced as appropriate.
Payment of interest
7.1 You account to clients or third parties for a fair sum of interest on any client
money held by you on their behalf.
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7.2 You may by a written agreement come to a different arrangement with the client
or the third party for whom the money is held as to the payment of interest, but
you must provide sufficient information to enable them to give informed consent.
8.1 You keep and maintain accurate, contemporaneous, and chronological records
to:
(a) record in client ledgers identified by the client’s name and an appropriate
description of the matter to which they relate:
(i) all receipts and payments which client money on the client
side of the client ledger account;
(ii) all receipts and payments which are not client money and bills of
costs including transactions through the authorised body’s
accounts on the business side of the client ledger account;
(b) maintain a list of all the balances shown by the client ledger accounts of
the liabilities to clients (and third parties), with a running total of the
balances; and
(c) provide a cash book showing a running total of all transactions through
client accounts held or operated by you.
8.2 You obtain, at least every five weeks, statements from banks, building
societies and other financial institutions for all client accounts and business
accounts held or operated by you.
8.3 You complete at least every five weeks, for all client accounts held or operated
by you, a reconciliation of the bank or building society statement balance with
the cash book balance and the client ledger total, a record of which must be
signed off by the COFA or a manager of the firm. You should promptly
investigate and resolve any differences shown by the reconciliation.
8.4 You keep readily accessible a central record of all bills or other written
notifications of costs given by you.
9.1 If, when acting in a client's matter, you hold or receive money jointly with the
client or a third party, Part 2 of these rules does not apply save for:
(a) rule 8.2 - statements from banks, building societies and other financial
institutions;
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Operation of a client's own account
10.1 If, in the course of practice, you operate a client's own account as signatory,
Part 2 of these rules does not apply save for:
(a) rule 8.2 - statements from banks, building societies and other financial
institutions;
11.1 You may enter into arrangements with a client to use a third party managed
account for the purpose of receiving payments from or on behalf of, or making
payments to or on behalf of, the client in respect of regulated services
delivered by you to the client, only if:
(a) use of the account does not result in you receiving or holding the
client's money; and
(b) you take reasonable steps to ensure, before accepting instructions, that
the client is informed of and understands:
(ii) the client’s right to terminate the agreement and dispute payment
requests made by you.
11.2 You obtain regular statements from the provider of the third party managed
account and ensure that these accurately reflect all transactions on the account.
12.1 If you have, at any time during an accounting period, held or received client
money, or operated a joint account or a client's own account as signatory, you
must:
(a) obtain an accountant's report for that accounting period within six
months of the end of the period; and
(b) deliver it to the SRA within six months of the end of the accounting
period if the accountant’s report is qualified to show a failure to comply
with these rules, such that money belonging to clients or third parties is,
or has been, or is likely to be placed, at risk.
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12.2 You are not required to obtain an accountant’s report if:
12.3 In rule 12.2 above a "statement or passbook balance" is the total balance of:
(b) any joint accounts and clients’ own accounts operated by you,
12.4 The SRA may require you to obtain or deliver an accountant's report to the SRA
on reasonable notice if you cease to operate as an authorised body and to hold
or operate a client account, or the SRA considers that it is otherwise in the
public interest to do so.
12.5 You ensure that any report obtained under this rule is prepared and signed by an
accountant who is a member of one of the chartered accountancy bodies and
who is, or works for, a registered auditor.
12.6 The SRA may disqualify an accountant from preparing a report for the purposes
of this rule if:
(a) the accountant has been found guilty by their professional body of
professional misconduct or equivalent; or
(b) the SRA is satisfied that the accountant has failed to exercise due care
and skill in the preparation of a report under these rules.
12.7 The SRA may specify from time to time matters that you must ensure are
incorporated into the terms on which an accountant is engaged.
12.8 You must provide to an accountant preparing a report under these rules:
(a) details of all accounts held or operated by you in connection with your
practice at any bank, building society or other financial institution at
any time during the accounting period to which the report relates; and
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12.9 The accountant must complete and sign their report in the prescribed form.
13.1 You must store all accounting records securely and retain these for at least six
years.
Supplemental notes
Made under sections 32, 33A, 34, 37 of the Solicitors Act 1974, section 9 of the
Administration of Justice Act 1985, and section 83(5)(h) of, and paragraph 20 of
Schedule 11 to, the Legal Services Act 2007.
7
SRA Application, Notice, Review and Appeal Rules
Introduction
These rules make provision for all notices given by the SRA and applications made to it under the
SRA's rules and regulatory arrangements. They also make provision for internal reviews and
external appeals against our disciplinary and regulatory decisions.
Applications
1.1 An application made under the SRA’s regulatory arrangements must be made in writing,
where appropriate, in the prescribed form correctly completed, and be accompanied by:
(b) any information and documents which may be prescribed, or reasonably requested
by the SRA.
1.2 If you make an application to the SRA, you do not need to submit all payments,
information, and documents simultaneously, but the application will only be made once the
SRA has received all of the payments, information and documents relating to it.
1.3 You must ensure that all details provided in connection with any application you make to
the SRA are correct and complete. You must notify the SRA as soon as you become
aware of any changes to any information supplied.
1.4 As soon as reasonably practicable, the SRA shall give notice to the applicant, and any
person to whom the application relates, if different, of any decision made in respect of the
application. If the application is refused, the SRA will provide reasons for the decision and
will inform the applicant and any other person to whom the application relates, of any right
they may have to apply for a review or appeal of the decision.
1.5 If you make an application to the SRA for authorisation under the SRA Authorisation of
Firms Rules, the SRA shall give notice to the applicant of any decision before the end of
the decision period which is 6 months beginning with the day on which the application is
made in accordance with these rules.
1.6 The SRA may, on one occasion, give the applicant a notice (an "extension notice")
extending the decision period in rule 1.5 by a period specified in the notice but:
(a) an extension notice must only be given before the time when the decision period in
rule 1.5 would end, but for the extension notice;
(b) the total decision period must not exceed 9 months; and
1
(c) the extension notice must set out the reasons for the extension.
1.7 If the SRA has not notified the applicant of its decision within the decision period in rule 1.5
or as extended by rule 1.6, the application is deemed to have been refused and notified to
the applicant on the last day of the decision period in rule 1.5 or as extended in rule 1.6.
This does not prevent the SRA subsequently granting or refusing the application.
Notices
2.1 Any notice under the SRA’s regulatory arrangements must be given in writing by
delivering it, or sending it by post or by electronic mail, to the recipient’s last notified postal
or electronic mail address, as appropriate.
2.2 If the intended recipient of a notice is represented, the notice may instead be given by
sending or delivering it to the representative’s practising or business address, or electronic
mail address.
(i) in the case of first class post, on the second working day after the day on
which it was posted, and
(ii) in the case of second class post, on the fourth working day after the
day on which it was posted.
(a) where an administrative error in, or in relation to any decision comes to the SRA’s
attention, correct the error without the need to undergo a review under this Part;
(b) review all or part of any regulatory decision reached by it, of its own initiative, under
this Part.
3.2 Subject to rule 3.3, the SRA may review all or part of any of the regulatory decisions set out
in annex 1 on the application of the person who is the subject of the decision.
2
3.3 An application cannot be made for a review of:
(b) a decision which has been made by agreement under rule 8.2 of the SRA
Regulatory and Disciplinary Procedure Rules.
3.4 The SRA shall not, save in exceptional circumstances, review a decision more than one
year after it was made.
3.5 An application for a review of a decision must be made within 28 days of:
(a) notice being given of the decision, or reasons for the decision (if later); or
(b) any deemed refusal under rule 1.7 or regulation 19 of the European Communities
(Lawyer's Practice) Regulations 2000,
and must explain the grounds of review and provide reasons and any evidence in support.
3.6 If the SRA decides to review a decision on its own initiative, it must give any person who is
the subject of the decision, notice of its decision to conduct a review and an opportunity to
provide written representations on the appropriate outcome under rule 4.2.
Decisions on review
4.2 On a review, the authorised decision maker, as appropriate may, where they consider
the original decision was materially flawed or there is new information which would have
had a material influence on the decision:
(c) make any other decision which could have been made by the original
decision maker; or
5.1 Unless otherwise provided in the relevant statute, or rules of the Tribunal, court or of the
Legal Services Board, any appeal to the High Court or Tribunal against a decision set out
in annex 2 or 3, as appropriate, must be commenced within the period of 28 days from the
date of notification of the decision that is subject to appeal.
3
Taking effect of decisions subject to review or appeal
6.1 Unless specified otherwise, subject to rule 6.2, a decision takes effect:
(a) if no application for a review or appeal is made, on the expiry of the date for
bringing such an application under these rules; and
(b) if an application for a review or an appeal is made, on the date any review or
appeal has been determined or discontinued.
6.2 The SRA may direct a decision to take immediate effect, where it considers that it is
necessary in the public interest to do so.
Supplemental notes
Made under sections 2, 13, 28 and 31 of the Solicitors Act 1974, section 9 of the Administration of
Justice Act 1985, section 89 of, and paragraphs 2 and 3 of Schedule 14 to, the Courts and Legal
Services Act 1990, and section 83 of, and Schedule 11 to, the Legal Services Act 2007.
4
Annex 1: Decisions made by the SRA which are subject to review
Individual authorisation
1. A decision made under regulation 3A.2 not to be satisfied that an individual has completed
all or any part of the academic stage of training or the vocational stage of training by
equivalent means.
2. A decision made under regulation 3B.2(a) to refuse to recognise all or any part of an
apprenticeship.
4. A decision made under regulation 3E.2(a) to refuse to recognise all or part of a period of
recognised training.
7. A decision made under regulation 5.2 not be satisfied as to an individual’s character and
suitability to be a solicitor.
8. A decision made under regulation 5.3 to refuse to admit an individual as a solicitor after a
certificate of satisfaction has been issued.
9. A decision made under regulation 5.6(a)(ii) to remove a solicitor's name from the roll.
10. A decision made under regulation 5.6(b) to refuse to remove a solicitor's name from the roll.
11. A decision made under regulation 5.9 to refuse to restore a solicitor's name to the roll.
12. A decision made under regulation 7.1(a) to refuse an application for a practising certificate,
or registration or renewal of registration in the register of European lawyers or the register
of foreign lawyers.
13. A failure to make a decision under regulation 6.1 within four months in respect of an
application for initial registration in the register of European lawyers.
14. A decision made under regulation 7.1(b) to impose conditions on a practising certificate or
the registration of a European lawyer or foreign lawyer.
5
15. A decision to refuse approval for the taking of steps specified in conditions under regulation
7.1(b).
16. A decision made under regulation 8.4 to revoke a practising certificate or withdraw
registration in the register of European lawyers or the register of foreign lawyers save
for where 8.4(b) applies.
17. A decision made under regulation 9.10 not to be satisfied in respect of a higher courts
advocacy qualification.
As set out in the SRA Education, Training and Assessment Provider Regulations:
1. A decision made under regulation 1.4(b) or 2.3(b) to refuse to grant approved education
provider, authorised education provider or authorised training provider status.
2. A decision made under regulation 1.4(a) or 2.3(a) to grant the application for approval or
authorisation subject to such conditions and for such period as the SRA considers
appropriate.
3. A decision made under regulation 1.5(a) or 2.4(a) to revoke approved education provider,
authorised education provider or authorised training provider status.
4. A decision made under regulation 1.5(b) or 2.4(b) to make approval or authorisation subject
to such conditions as the SRA considers appropriate.
7. A decision made under regulation 6.3(a) to grant the application of approval subject to such
conditions as the SRA considers appropriate.
9. A decision made under regulation 6.5(b) to make the approval subject to such conditions as
the SRA considers appropriate.
6
Firm authorisation
3. A decision to refuse approval for the taking of steps specified in conditions under rule 3.3(c).
5. A decision made under rule 12.1 to extend, revoke or vary any terms or conditions on a
body’s authorisation or to refuse an application to do so.
7. A decision made under rule 13.8 to grant conditional approval of a person’s designation or
the holding of a material interest in a licensed body.
1. A decision made under rule 3.1, save for a decision to make an application to the Tribunal
under rule 3.1(g).
Miscellaneous
1. A decision made under rule 19.1 of the SRA Compensation Fund Rules not to make a grant
of the whole or part of the amount applied for from the Fund.
2. Any decisions in respect of which there is a right of external appeal as set out in annex 2 or
3, that are not covered above.
7
Annex 2: Decisions made by the SRA with a right of appeal to the Tribunal
Firm authorisation
2. A decision made under rule 3.1 to impose conditions on the authorisation of a licensed
body.
3. A decision in respect of a licensed body to refuse approval for the taking of steps
specified in conditions under rule 3.3(c).
4. A decision made under rule 4.4 to revoke or suspend a licensed body’s authorisation.
5. A decision made under rule 12.1 to extend, revoke or vary any terms or conditions on a
licensed body’s authorisation or to refuse an application to do so.
7. A decision made under rule 13.8 to grant approval or conditional approval of the holding of
a material interest in a licensed body.
2. A decision made under rule 3.1 (b) to direct the payment of a financial penalty together with
the amount of that penalty.
3. A decision made under rule 3.1(c) to disqualify a person from acting as a HOLP, HOFA,
manager or employee of a licensed body.
4. A decision made under rule 3.1(d) to make an order to control a person’s activities in
connection with legal practice.
8
Annex 3: Decisions made by the SRA with a right of appeal to the High Court
Individual Authorisation
1. A decision made under regulation 3E.2(a) to refuse to recognise all or part of a period of
recognised training.
2. A decision made under regulation 4.1 to refuse an application for admission as a solicitor
made under legislation implementing the Establishment Directive in the UK.
4. A decision made under regulation 5.3 to refuse to admit an individual as a solicitor after a
certificate of satisfaction has been issued.
5. A decision made under regulation 5.6(a)(ii) to remove a solicitor’s name from the roll.
6. A decision made under regulation 5.6(b) to refuse to remove a solicitor's name from the
roll.
7. A decision made under regulation 5.9 to refuse to restore a solicitor’s name to the roll.
8. A decision made under regulation 7.1(a) to refuse an application for a practising certificate,
or registration or renewal of registration in the register of European lawyers or the
register of foreign lawyers.
10. A decision made under regulation 8.4 to revoke a practising certificate or withdraw
registration in the register of European lawyers or the register of foreign lawyers.
11. A failure to determine within 4 months an application for initial registration or revocation of
registration in the register of European lawyers.
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Firm authorisation
2. A decision made under rule 4.3 to revoke or suspend authorisation of a recognised body
or recognised sole practice.
Miscellaneous
10
SRA Assessment of Character and Suitability Rules
Introduction
All individuals applying for admission or restoration to the roll of solicitors or those applying
for or renewing their registration to be an REL or an RFL must be of satisfactory character
and suitability. Those applying to become an authorised role holder, must be fit and proper
to hold the role, and for ease we use the term “character and suitability” in this context also.
These provisions set out the kind of factors we will take into account when considering your
character and suitability, and the obligations you have, both at the outset and on an ongoing
basis, to provide relevant information to inform the decisions we make.
These requirements are underpinned by our role to act in the public interest. For more
information about the issues we consider to present a risk to the public interest, and our
approach to taking regulatory action, see our Enforcement Strategy [link].
Application
1.1 These rules apply where the SRA is making a decision as to whether it is satisfied
regarding your character and suitability:
(b) at admission or restoration to the roll under regulations 1.1, 3.1, 3A.1,
3F.1, 4.1 and 5.9 of the SRA Authorisation of Individuals
Regulations;
Assessment
2.1 When considering your character and suitability, the SRA will take into account the
overriding need to:
(b) maintain public trust and confidence in the solicitors' profession and in legal
services provided by authorised persons.
1
In doing so, the SRA will take into account the nature of your role, and your individual
circumstances, on a case by case basis.
2.2 The SRA will therefore consider any information available to it and take into account
all relevant matters. These will include but are not limited to the criminal and other
conduct or behaviour set out in rules 3 and 4 below.
2.3 If you are applying for approval as a compliance officer, in assessing your suitability
the SRA will consider whether you are of sufficient seniority and in a position of
sufficient responsibility to fulfil the requirements of the role.
2.4 If on the information available, the SRA cannot be satisfied you are of good character
and suitable for the role, and it considers that any risk to the public or the public
interest can be addressed by the imposition of conditions on your authorisation or
approval under regulation 7.1(b) of the SRA Authorisation of Individuals Regulations,
or rule 3.1 or 13.8 of the SRA Authorisation of Firms Rules, as appropriate, the SRA
must impose such conditions accordingly.
2.5 Following any decision by the SRA that it is not satisfied as to your character and
suitability, you may only seek a further assessment of your character and
suitability, where there has been a material change in your circumstances relevant
to the SRA's assessment under these rules.
Criminal conduct
3.1 The SRA will consider criminal conduct when assessing your character and
suitability, in accordance with Table 1 below, subject to the Rehabilitation of
Offenders Act 1974 and the Rehabilitation of Offenders Act 1974 (Exceptions Order)
1975 and bearing in mind the public interest in supporting the rehabilitation of
offenders. For the avoidance of doubt, Table 1 is a non-exhaustive list.
You have been convicted by a court of a You have accepted a caution for, or been
criminal offence: convicted by a court of, a criminal offence not
• for which you received a custodial or falling within the most serious category (which
suspended sentence; is likely to result in refusal).
• involving dishonesty, fraud, perjury,
and/or bribery; You are currently subject to a conditional
• of a violent or sexual nature; discharge or bind over by a court.
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• associated with obstructing the course
of justice;
• which demonstrated behaviour
showing signs of discrimination
towards others; or
• associated with terrorism.
4.1 Table 2 sets out non-exhaustive examples of the types of conduct or behaviour that
the SRA will take into account when assessing your character and suitability.
3
You have misused your position of trust in relation to
vulnerable people.
Regulatory or disciplinary You have been made the subject of a serious disciplinary
findings or regulatory finding, sanction or action by a regulatory
body and/or any court or other body hearing appeals in
relation to disciplinary or regulatory findings.
4
You have failed to disclose information to a regulatory body
(including the SRA) when required to do so or have
provided false or misleading information.
You are a corporate person and other matters that call into
question your fitness and propriety are disclosed or come
to light.
5.1 Table 3 sets out a non-exhaustive list of the types of aggravating and mitigating
factors the SRA will take into account where you have disclosed, or it has received,
information which raises a question as to your character and suitability.
5
• Repeated behaviour, or a pattern of • One off event, or event occurred
behaviour, or event occurred very some time ago.
recently. • You were in a junior or non-legal role.
• You were in a position of trust. • No evidence of harm being caused to
• You held a senior position. individuals.
• Vulnerability of those impacted by the • Behaviour unlikely to harm public
behaviour. confidence in the profession.
• Behaviour likely to harm public • Credible and cogent supporting
confidence in the profession. references.
6.1 Subject to rule 6.3 below, on making an application under any of the provisions set
out in rule 1.1, you must disclose all matters, wherever they have taken place
(including overseas), which are relevant to the SRA's assessment of your character
and suitability, including, where practicable, any information set out in Table 4
which is relevant to the matter in question.
6.2 On making an application under any of the provisions set out in rules 1.1(a) to (c),
you must also provide a certificate from the Disclosure and Barring Service, or
equivalent, which is no more than three months old.
you must, and need only, provide a certificate of good standing which is no more
than three months old from any regulatory body with which you are registered or
authorised.
6.4 If the SRA requests any further information in order to assess your character and
suitability, including a certificate from the Disclosure and Barring Service, or
equivalent, you must provide it by the date specified (which will be no less than 14
days from the date of the request).
6
6.5 You have an ongoing obligation to tell the SRA promptly about anything that raises a
question as to your character and suitability, or any change to information
previously disclosed to the SRA in support of your application, after it has been
made. This obligation continues once you have been admitted as a solicitor,
registered as an REL or an RFL, or approved as a role holder.
6.6 The onus is on you to provide any evidence relevant to the SRA’s consideration of
your character and suitability. However, the SRA may undertake any investigation
as it considers appropriate to determine your character and suitability and may
verify any evidence you provide with a third party.
6.7 If you fail to disclose any information relevant to the SRA's assessment of your
character and suitability, the SRA will take this into account when making a
determination as to your character and suitability.
General evidence
• Credible references, where possible written in the knowledge of the matters reported.
Credible references will generally be written in the knowledge of the matters reported
by an independent person who knows you and your work well, such as a current or
former employer or an academic tutor.
• Evidence of any rehabilitation that shows you have learnt from an experience or
event, such as probation reports, references from employers or tutors.
• A statement from you including details of the event leading up to the matter disclosed
and which reflects your attitude towards the event.
• Proof that you have also disclosed the matter to any professional or other body to
which you have an obligation to do so.
• At least one independent report relating to the event such as a report from the police,
a court, or a solicitor.
7
• Proof you have paid any penalty or fine imposed or costs ordered for you to pay as a
result of the matter you disclosed.
• Any minutes from any meeting and any transcripts from any hearing relating to the
offence.
• Details which describe the extent to which you could reasonably have been expected
to realise that the offence did not constitute legitimate academic practice.
• Details of any actions you have taken to clear any debts, satisfy any judgments and
manage your finances.
Supplemental notes
Made under sections 28 and 31, of the Solicitors Act 1974, section 9 of the Administration of
Justice Act 1985, section 89 of, and paragraphs 2 and 3 of Schedule 14 to, the Courts and
Legal Services Act 1990 and section 83 of, and Schedule 11 to, the Legal Services Act
2007.
8
SRA Authorisation of Firms Rules
Introduction
These provisions set out the SRA's arrangements for the authorisation of firms. This
includes recognised bodies, licensed bodies and recognised sole practices.
The rules set out our authorisation and application requirements, the effect of authorisation
by the SRA on the legal activities such bodies may provide, and how and when we may
restrict or limit a firm’s authorisation or bring it to an end.
If you are unsure whether you are eligible for authorisation, or need to be authorised, please
see our guidance [link].
PART 1: ELIGIBILITY
Eligibility
(a) as a licensed body, if you are a licensable body and have at least one
manager that is an authorised person (other than a licensed body);
(b) as a recognised body, if you are a legal services body in which all of the
managers and interest holders are legally qualified; or
(c) as a recognised sole practice, if you are a solicitor or an REL who is the
sole principal in a practice,
and you intend to deliver legal services, or (if you fall within (b)) the SRA is satisfied
that it is in the public interest for you to be eligible to apply for authorisation
notwithstanding that you do not intend to deliver legal services.
1.2 The eligibility requirements in rule 1.1 are subject to the transitional arrangements set
out in annex 1.
1
(ii) be incorporated in an Establishment Directive state and registered
as an overseas company under Part 34 of the Companies Act 2006;
or
(b) have at least one practising address in the UK or, if you are a licensed
body, in England or Wales.
Authorisation decision
2.1 The SRA may grant an application for authorisation in relation to one or more
reserved legal activity.
2.2 The SRA will refuse an application for authorisation if it is not satisfied that, if
authorisation is granted:
(b) the applicant will comply with the SRA's requirements and regulatory
arrangements,
or, if the SRA considers that it would be otherwise against the public interest or
incompatible with the regulatory objectives to grant the application.
2.3 In reaching a decision on the application, the SRA may take into account any person
that the applicant, manager, employee or interest holder is related to, affiliated
with, or acts together with that it has reason to believe may have an influence over
the way in which the applicant, manager, employee or interest holder will exercise
their role.
Conditions
3.1 The SRA may at any time, whether on grant of an application for authorisation or
otherwise, impose such conditions on a body’s authorisation (whether indefinite or for
a specified period), where it considers it appropriate in the public interest to do so
and in accordance with rules 3.2 and 3.3.
2
3.2 The SRA may impose conditions under rule 3.1 if it is satisfied that the authorised
body, or a manager, compliance officer, employee, owner, or interest holder of
the authorised body:
(b) is putting or is likely to put at risk the interests of clients, third parties or the
public;
(c) will not comply with the SRA’s regulatory arrangements, or requires
monitoring of compliance with the SRA’s regulatory arrangements; or
3.3 The conditions imposed by the SRA under rule 3.1 may:
(a) specify certain requirements that must be met or steps that must be taken;
Duration of authorisation
4.1 A body’s authorisation takes effect from the date the certificate of authorisation is
issued to it by the SRA.
(b) if the body is a licensed body and is issued with a licence by another
approved regulator.
(b) the body is or becomes ineligible to be authorised, or the grounds for refusal
of an application under rule 2.2 are met;
(c) the body has failed to provide any information the SRA has reasonably
requested;
(d) the body has failed to pay any prescribed fee to the SRA;
3
(e) the body makes an application to the SRA for its authorisation to be revoked,
but the SRA may refuse the application if the applicant is subject to any
proceedings, investigation or consideration of their conduct or practice by the
SRA or the Tribunal;
(f) the body has failed to comply with any obligations under the SRA's
regulatory arrangements;
(g) the body, or an owner, interest holder, manager or employee of the body
fails to comply with any duty imposed on them by sections 90 or 176 of the
LSA;
(h) a relevant insolvency event has occurred in relation to the body, or the sole
principal is made the subject of bankruptcy proceedings or makes a
proposal for an individual voluntary arrangement;
(i) the SRA has decided to exercise its powers of intervention in relation to the
body or a solicitor's practice within the body; or
(j) for any other reason, it considers it to be in the public interest to do so.
4.4 In the case of a licensed body, the SRA may revoke or suspend the body's
authorisation:
(a) as a result of a person who holds an interest in the licensed body taking a
step in circumstances where that constitutes an offence under paragraph
24(1) of Schedule 13 to the LSA (whether or not the person is charged with
or convicted of an offence under that paragraph);
4.5 The SRA must not revoke or suspend a body’s authorisation other than under rule
4.3(e) unless it has first given the body no less than 28 days' notice of its intention to
revoke or suspend the authorisation, inviting representations regarding the issues
giving rise to the proposed revocation or suspension.
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PART 3: EFFECT OF AUTHORISATION AND CONDITIONS OF PRACTICE
Effect of authorisation
5.1 If you are a recognised body or a recognised sole practice authorised by the SRA
you are entitled to carry on:
5.2 If you are a licensed body you are entitled to carry on the activities set out in rule
5.1, in accordance with the terms of your licence.
5.3 An authorised body may only carry on a reserved legal activity through a person
who is entitled to do so.
6.1 If you are a recognised body or recognised sole practice, your business may
consist only of the provision of:
(b) the services set out in annex 2 (whether or not they are also included in
paragraph (a)),
7.1 Every authorised body must pay to the SRA a periodical fee in the amount, and by
the date prescribed.
Compliance officers
8.1 An authorised body must at all times have an individual who is designated as its
COLP and an individual who is designated as its COFA, and whose designations the
SRA has approved.
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8.2 Subject to rule 8.3, an individual who is designated under rule 8.1 must:
(c) not be disqualified from acting as a HOLP or HOFA under section 99 of the
LSA; and
8.3 An authorised body is not required to comply with rule 8.2(a) where an individual
who is designated under rule 8.1:
9.1 Subject to rules 9.2 and 9.3, an authorised body must ensure that the SRA has
approved any manager or owner of the authorised body under Part 4.
9.2 A sole principal whose practice has been authorised as a recognised sole practice
is not required to be approved separately as a manager of that practice.
9.3 If the SRA is satisfied that a manager of an authorised body is not involved in any
of the following:
(c) the carrying on of reserved legal activities, or the provision of legal services
in England and Wales,
the SRA may decide that the authorised body is not required to comply with rule 9.1
in respect of that manager.
9.4 An authorised body must have at least one manager or employee, or must procure
the services of an individual, who:
(a) is a lawyer of England and Wales and has practised as such for a minimum
of three years; and
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(b) supervises the work undertaken by the authorised body (or, if the body is a
licensed body, the work undertaken by the body that is regulated by the
SRA in accordance with the terms of the body’s licence).
(a) who is subject to an order under section 43 of the SA, without the SRA's
written permission;
(b) whose name has been struck off the roll, or who is suspended from practising
as a solicitor, without the SRA's written permission;
(c) in respect of whom there is a direction in force under section 47(2)(g) of the
SA, without the SRA's written permission; or
11.1 An authorised body must complete and deliver to the SRA an annual return by the
date and in the form prescribed.
12.1 The SRA may at any time, extend, revoke or vary any terms or conditions on a
body’s authorisation, imposed in accordance with rule 3 or otherwise, either on the
application of the authorised body or on the SRA’s own initiative.
13.1 Subject to rules 13.2 to 13.4, the SRA may approve a person's designation as a
COLP or COFA or to be a manager or owner of an authorised body if it is satisfied
that the individual is fit and proper to undertake the role, in accordance with the SRA
Assessment of Character and Suitability Rules.
13.2 The SRA will deem a person to be fit and proper to be a manager or owner of an
authorised body if the person is:
(b) a person who has previously been approved by the SRA under rule 13.1 and
is:
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(i) authorised and regulated by another approved regulator; or
13.3 A person who meets the conditions under rule 13.2, shall be deemed to be approved
to be designated as a manager or owner of any authorised body.
13.4 An authorised body must notify the SRA promptly in the prescribed form of the
designation as a manager or owner of that body of a person who has been deemed
to be approved under rule 13.3.
13.5 The SRA will deem an individual to be fit and proper to be a compliance officer of
an authorised body if:
(b) the authorised body has an annual turnover of no more than £600,000;
(c) they are not a compliance officer of any other authorised body; and
13.6 An authorised body must notify the SRA promptly, in the prescribed form, of the
identity of a compliance officer whose fitness and propriety has been deemed
under rule 13.5, and the SRA shall approve their designation to undertake the role in
that body accordingly.
(a) takes effect from the date of the decision unless otherwise stated;
(b) remains effective only if the person takes up the designated role within the
period specified in the notice of approval, or the period of one year if no
period is specified; and
(c) expires when the person ceases to carry out the designated role.
13.8 The SRA may at any time, on granting approval for the designation of a person
under this Part, or otherwise, make the holding of a material interest in a licensed
body subject to conditions in accordance with paragraphs 17, 28 or 33 of Schedule
13 to the LSA.
8
13.9 The SRA may at any time withdraw approval of a person’s designation under rule
13.1, 13.3 or 13.6 if it is not satisfied that the person is fit and proper to undertake
the designated role.
13.10 A person whose designation has been approved under rule 13.1, 13.3 or 13.6, must
notify the SRA promptly of any information in relation to them which would be
relevant to an assessment of their fitness and propriety under the SRA Assessment
of Character and Suitability Rules, and may be required to provide a self-declaration
of their fitness and propriety on request by the SRA.
13.11 In respect of a person whose designation has been approved under rule 13.3, the
obligation to notify under rule 13.10 applies when the person is holding an approved
post and extends to information relating to matters taking place at any time, following
their approval, irrespective of whether they were holding an approved post at the
time.
13.12 Where the SRA withdraws approval for the designation of a person who is the
director of a company, the SRA may set separate dates for the individual ceasing
to be a director and disposing of their shares.
Loss of eligibility
14.1 If the last remaining legally qualified manager of an authorised body whose role
ensures the body’s compliance with the eligibility requirements for its authorisation
under rule 1:
the body must inform the SRA within seven days of becoming aware of the relevant
event and, within 28 days of becoming aware of the event, must either become
eligible for authorisation (without reference to the manager in question), or cease to
carry on reserved legal activities and to hold themselves out as an authorised
body.
9
14.2 Subject to any prescribed application requirements, the SRA may:
(a) transfer a body’s authorisation to another body where the first body ceases to
exist and the second body succeeds to the whole or substantially the whole of
its business;
15.3 The SRA will only grant an application under rule 15.1(a) or 15.2 if it is satisfied that:
(a) the body or its managers could not reasonably have commenced a
substantive application for authorisation under Part 2 in advance of the events
giving rise to the application;
10
(b) in relation to an application under rule 15.1(a) the body meets the eligibility
requirements under rule 1.1 and will comply with our regulatory
arrangements as they apply to authorised bodies; or
(c) in relation to an application under rule 15.2, it has no reason to believe that
the individual to which the application relates is not fit and proper to be a
compliance officer of the authorised body.
(a) shall be granted for an initial period of 28 days from the date specified;
(b) may be extended for such period as the SRA thinks fit;
(d) may be revoked, withdrawn, or made subject to such conditions as the SRA
considers appropriate, in the public interest,
save that, if the SRA grants temporary emergency authorisation under rule 15.1(b),
the authorisation will be deemed to run from the date of death or incapacity and will
cease to have effect on the earliest of the date of the winding up of the estate or 12
months from the date of death or incapacity.
(a) has taken over the whole or a part of one or more authorised bodies; or
(b) has split or ceded part of its practice to another authorised body and wishes
the SRA to take this into account in determining its periodical fee,
must within 28 days of the change taking place deliver to the SRA a notice in the
prescribed form.
Supplemental notes
Made under sections 31 of the Solicitors Act 1974, sections 9 and 9A of the Administration
of Justice Act 1985, and section 83 of, and Schedule 11 to, the Legal Services Act 2007.
11
Annex 1: Transitional arrangements under paragraph 7(3) of Schedule 5 to the
LSA
(a) such time as it ceases to comply with the management and control
requirements set out in paragraph 2 below; or
(b) the end of the transitional period under Part 2 of Schedule 5 to the LSA, or
such earlier time as the body may elect,
(i) individuals who are, and are entitled to practise as, lawyers of
England and Wales, lawyers of Establishment Directive
professions or RFLs; or
(b) individuals who are, and are entitled to practise as, lawyers of England
and Wales, lawyers of Establishment Directive professions or RFLs
must make up at least 75% of the ultimate beneficial ownership of the body;
and
(c) individuals who are, and are entitled to practise as, lawyers of England
and Wales, lawyers of Establishment Directive professions or RFLs,
and/or legally qualified bodies, must:
(i) exercise or control the exercise of at least 75% of the voting rights
in the body; and
(ii) if the body is a company with shares, hold (as registered members
of the company) at least 75% of the shares.
(d) every interest holder of the recognised body, and every person who
exercises or controls the exercise of any voting rights in the body, must be:
12
(ii) a legally qualified body; or
(e) an individual who is not entitled under paragraph 2(d)(i) may be an interest
holder of a recognised body without being a manager of the body if:
For the purposes of this annex, "legally qualified body" means a body which is:
13
(V) 75% of whose managers comprise such
individuals, and/or bodies corporate 75% of whose
managers comprise such individuals.
14
Annex 2: Professional services
2. Financial services.
3. Estate agency.
4. Management consultancy.
9. Acting as a bailiff.
15
SRA Authorisation of Individuals (Amendment) Regulations
Made under sections 2, 13, 28, 31, 79, and 80 of the Solicitors Act 1974, and
paragraphs 2 and 3 of Schedule 14 to the Courts and Legal Services Act 1990.
Regulation 1
(b) after regulation 3.3, insert regulations 3A.1 to 11 as set out in the Schedule to
these regulations.
Regulation 2
1
Schedule
Eligibility requirements
3A.1 You will be eligible for admission as a solicitor if the SRA is satisfied:
3A.2 The SRA may decide that it is satisfied that you have completed all or any
part of the academic stage of training or the vocational stage of training
by equivalent means.
Apprenticeships
3B.2 If at any time the SRA is not satisfied that you have successfully and
satisfactorily completed an apprenticeship it may:
(b) require you to take certain steps or undertake further training, subject
to such conditions as it considers appropriate.
Academic stage
2
3C.2 You may be entitled to credit for prior certified or experiential learning, which
may entitle you to exemption from assessment in some subjects required by
the Joint Statement. You must make any application for credit for prior
learning to the approved education provider.
Vocational stage
3D.1 Your eligibility to commence the Legal Practice Course will be determined
according to the requirements, approved by the SRA, of the relevant
authorised education provider.
3D.2 Subject to regulation 3A.2, to complete the vocational stage of training you
must complete:
Recognised training
(b) records how you have applied and developed the skills, as set out in
the Practice Skills Standards;
(c) records your reflections on, and your training principal's appraisal of,
your performance and development against, and your attainment of
the skills set out in the Practice Skills Standards; and
3E.2 If at any time the SRA is not satisfied that you have received, or are receiving,
training that meets regulation 3E.1 above and regulation 4.1 of the SRA
Education, Training and Assessment Provider Regulations, the SRA may:
(b) require you to take certain steps or undertake further training, subject
to such conditions as it considers appropriate.
3
Admission of qualified lawyers
3F.1 Subject to regulation 4.1, you will be eligible for admission as a solicitor if the
SRA is satisfied that you are:
3F.2 Unless regulation 3F.3 or 3F.4 applies, you must pass all the Qualified
Lawyers Transfer Scheme assessments.
(d) a barrister,
you will be required to pass such of the Qualified Lawyers Transfer Scheme
assessments as may be specified by the SRA.
3F.4 If you have passed the Legal Practice Course, the SRA may grant you an
exemption from the multiple-choice test of the Qualified Lawyers Transfer
Scheme assessments.
Establishment Directive
4.1 If you are an REL, you will be eligible for admission as a solicitor under Part
V of the European Communities (Lawyer’s Practice) Regulations 2000, or any
equivalent legislation implementing the Establishment Directive in the UK,
if:
4
(a) you satisfy the requirements of those regulations or that legislation;
and
5.1 You may apply for admission in writing in the prescribed form. Following an
application for admission, the SRA will issue you with a certificate of
satisfaction if it is satisfied that you have met the eligibility requirements for
admission as a solicitor set out in this Part.
5.2 At any time before making an application for admission, you may apply to the
SRA for an early assessment of your character and suitability to be a
solicitor. The SRA is not bound, in any subsequent application for
admission, by any decision it makes as to your character and suitability to
be a solicitor as a result of an early assessment.
5.3 As soon as reasonably practicable after the SRA has issued a certificate of
satisfaction, you will be admitted as a solicitor and your name entered on the
roll, unless the SRA receives information in writing that it is satisfied
demonstrates that you should not be admitted. If so, the SRA will give you
written notice, providing you with the information it has received, and the
opportunity to provide written representations within the period of 28 days
from the date of the notice, following which it may decide not to admit you as
a solicitor.
Retention
5.4 If you are a solicitor, the SRA will write to you at the last notified version of
your postal or email address, to ask you whether you wish your name to
remain on the roll, at appropriate intervals as prescribed if you do not hold a
practising certificate.
5.5 If, following an enquiry under regulation 5.4, you wish your name to remain on
the roll, you shall be required to pay such fee as may be prescribed in
regulations.
5.6 The SRA may remove your name from the roll if:
5
(i) you tell the SRA that you do not wish to remain on the roll;
(ii) you do not, within eight weeks from the date of the notice,
reply to the SRA and pay the fee specified under regulation
5.5, or
(b) you apply to have your name removed from the roll.
5.7 Where regulation 5.6(a)(ii) applies, the SRA must not remove your name from
the roll until it has given notice to you that it intends to do so.
5.8 The SRA shall remove your name from the roll on your death.
5.9 If your name has been removed from the roll, you may apply to the SRA for
your name to be restored to the roll and the SRA may, if it considers it
appropriate to do so in reaching a decision on an application made under this
regulation, assess your character and suitability to be a solicitor.
5.10 The SRA may decide not to remove your name from, or restore your name to,
the roll under this regulation if you are subject to any proceedings,
investigation, or consideration of your conduct or practice by the SRA. The
SRA must not remove your name from, or restore your name to, the roll if you
are the subject of disciplinary proceedings (either in progress or pending)
before the senior courts or the Tribunal.
Eligibility requirements
6.1 The SRA shall only grant an application for a practising certificate, or
registration in the register of European lawyers or the register of foreign
lawyers if you meet the eligibility requirements in this regulation.
6
6.3 You will be eligible for registration in the register of European lawyers if:
(b) you intend to commence practice under your home professional title
on a permanent basis in England and Wales or Northern Ireland, and
are legally entitled to do so;
(c) you have provided the SRA with a certificate which is no more than
three months old, confirming your registration with the competent
authority in your home Member State under whose home professional
title you intend to practise;
(d) you are not struck off or suspended from the register, or subject to a
direction from the Tribunal prohibiting your restoration to the register;
and
6.4 You will be eligible for registration in the register of foreign lawyers if:
(a) you are a foreign lawyer of a legal profession which the SRA is
satisfied is so regulated as to make it appropriate for members of that
profession to be managers of recognised bodies;
(b) you are not struck off or suspended from the register, or subject to a
direction from the Tribunal prohibiting your restoration to the register;
and
Determination of applications
7
7.2 The SRA may impose conditions under regulation 7.1(b) if it is satisfied that
you:
(b) are putting, or are likely to put, at risk the interests of clients, third
parties or the public;
(c) will not comply with the SRA’s regulatory arrangements or require
monitoring of compliance with the SRA's regulatory arrangements;
or
7.3 The conditions imposed by the SRA under regulation 7.1(b) may:
(a) specify certain requirements that must be met or steps that must be
taken;
7.4 The SRA may vary or revoke any conditions on your practising certificate or
registration.
7.6 The SRA may shorten or dispense with the 28 days’ notice under regulation
7.5 where conditions are imposed on grant of your practising certificate or
registration, or otherwise if it is satisfied that it is in the public interest to do so.
7.7 If the SRA issues you with a practising certificate or registers you, or renews
your registration, in the register of European lawyers or the register of
foreign lawyers, you must pay the prescribed fee.
8
Commencement, replacement, and renewal
8.1 The commencement date for a practising certificate or for registration in the
register of European lawyers or register of foreign lawyers shall be the
date specified by the SRA on the practising certificate or the register.
8.2 The replacement date for a practising certificate is 31 October following the
issue of the certificate.
8.3 The renewal date for registration in the register of European lawyers or
register of foreign lawyers is the first 31 October following initial
registration, and 31 October in each successive year.
8.4 The SRA may revoke a practising certificate, or withdraw registration in the
register of European lawyers or the register of foreign lawyers, at any
time, if the SRA is satisfied:
(b) that the replacement or renewal date has passed and an application
has not been made for replacement of the practising certificate or
renewal of the registration;
(c) that a solicitor, an REL or RFL has failed to pay the prescribed fee
required under regulation 7.7; or
(d) subject to regulation 8.7(c), in the case of an REL or RFL that the
eligibility requirements under regulations 6.3 and 6.4 are no longer
met.
8.5 The SRA must not revoke a practising certificate or withdraw registration
under regulation 8.4(a), (c) or (d) unless it has first given the person no less
than 28 days' notice of its intention to do so, inviting representations
regarding the issues giving rise to the proposed revocation or withdrawal of
registration.
8.6 The SRA shall revoke a practising certificate or withdraw registration on the
application of the person concerned, unless the applicant is subject to any
proceedings, investigation, or consideration of their conduct or practice by the
SRA or the Tribunal.
9
8.7 A practising certificate or registration will expire:
(b) if a solicitor, an REL or RFL is removed from, or struck off, the roll or
register or their registration is withdrawn;
9.1 Subject to regulations 9.2, 9.3, 9.5 to 9.10 and 10.2(b), if you are a solicitor
with a current practising certificate, or an REL, you are entitled to carry on all
reserved legal activities except notarial activities.
9.2 If you are an REL you may only exercise a right of audience before a court,
conduct litigation or prepare court documents, in conjunction with a solicitor
or barrister who is authorised to do so.
10
9.4 If you are an RFL you may only:
(iv) prepare trust deeds disposing of capital if you also are eligible
to act as a lawyer of England and Wales;
Immigration work
9.5 If you are a solicitor, an REL or RFL you may undertake immigration work,
provided that such work is undertaken through:
9.6 Subject to regulation 9.7, if you are a solicitor, an REL or RFL you may only
undertake immigration work for the public, or a section of the public, that
comprises reserved legal activities if such work is undertaken through a
body that is entitled to carry on reserved legal activities under the LSA.
9.7 Regulations 9.5 and 9.6 do not restrict you from undertaking immigration
work if you fall within section 84(6) of the Immigration and Asylum Act 1999.
11
Claims management services
9.8 If you are a solicitor, an REL or RFL you may provide claims management
services, provided that such work is undertaken through a body authorised to
carry on reserved legal activities, or, if the work does not comprise
reserved legal activities:
9.9 If you are a solicitor, an REL or RFL you may carry on regulated financial
services activities under the SRA Financial Services (Scope) Rules,
provided that such activities are undertaken through an authorised body.
9.10 If you are a solicitor or an REL you may exercise civil or criminal advocacy in
the higher courts if the SRA is satisfied you have successfully and
satisfactorily completed the appropriate higher courts advocacy
qualification, or you are:
(a) an REL or lawyer to whom Directive 2005/36 applies and you have
applied for a qualification to exercise rights of audience in the higher
courts, and you have undertaken any further steps as the SRA
specifies in order to gain the qualification; or
10.1 Subject to regulation 10.2, if you are a solicitor or an REL you must not act
as a sole practitioner unless your practice is authorised as a recognised
sole practice.
10.2 If you otherwise would be, you will not be regarded as acting as a sole
practitioner and you will not therefore need to be authorised as a
recognised sole practice if:
(a) your practice consists entirely of carrying on activities which are not
reserved legal activities; or
12
(b) any reserved legal activities you carry on are provided through an
authorised body or an authorised non-SRA firm, or in
circumstances in which you:
(ii) are self-employed and practise in your own name, and not
through a trading name or service company;
(iv) are engaged directly by the client with your fees payable
directly to you;
(vii) do not hold client money, save that you may hold money
which falls within the category of client money set out in rule
2.1(d) of the SRA Accounts Rules so long as:
and you choose for your practice not to be authorised as a recognised sole
practice.
11.1 Regulations 1.1 to 3.3 come into force on a date to be determined in an order
made by the SRA Board.
11.2 Subject to regulations 11.3 to 11.7, regulations 3A.1 to 3F.4 shall be revoked
on the date determined in accordance with regulation 11.1.
11.3 Regulations 3A.1 to 3E.2 shall continue to have effect, in respect of those
individuals falling within regulation 11.5, and for the purposes of regulation
13
11.6, until 31 December in the year of the eleventh anniversary of the date
determined in accordance with regulation 11.1.
11.5 Regulation 11.3 applies to any individual who has, at the date determined in
accordance with regulation 11.1, started, or who has entered into a
contractual agreement or made a non-refundable financial commitment to
start, any of the following:
(b) a CPE;
11.6 An individual who falls within regulation 11.5 will be eligible to be admitted as
a solicitor under either regulations 3A.1 to 3E.2, or under regulations 1.1 to
3.3.
11.7 Where an individual has made an application for admission on the basis of
eligibility under either regulation 3A or regulation 3F, and it has not been
determined at the point those regulations are revoked (and any continuation
under regulation 11.3 has come to an end), then the application shall continue
to be determined under those regulations as if they were still in force.
Supplemental notes
Made under sections 2, 13, 28 and 31 of the Solicitors Act 1974, section 9 of the
Administration of Justice Act 1985, and section 89 of, and paragraphs 2 and 3 of
Schedule 14 to, the Courts and Legal Services Act 1990.
14
SRA Education, Training and Assessment Provider Regulations
Introduction
These regulations set out the requirements governing organisations which are providing or
intending to provide education and training, and the delivery of assessments to those
seeking to be admitted as solicitors.
Education providers
(b) a CPE;
1.2 Only an authorised education provider may provide and assess the Legal
Practice Course or the Professional Skills Course.
1.3 An organisation may apply to the SRA in such manner as may be prescribed to be
an approved education provider or an authorised education provider.
(a) grant the application, subject to such conditions and for such period as it
considers appropriate; or
1
PART 2: REQUIREMENTS FOR AUTHORISED TRAINING PROVIDERS
2.1 Only an authorised training provider may provide a period of recognised training
to trainees.
2.2 An organisation may apply for authorisation as an authorised training provider and
its application must demonstrate that it will meet the requirements of regulations 3 to
5 below.
(a) grant the application, subject to such conditions and for such period as it
considers appropriate; or
2.4 If the SRA considers that an authorised training provider or a training principal
has failed to comply with any obligation placed on it under these regulations, the
SRA may:
(a) have in place a training principal for the whole duration of any period of
recognised training, who meets the requirements of regulation 5 and whose
identity has been notified to the SRA in the prescribed form; and
(b) pay the fees and expenses for each trainee's first attempt at the Professional
Skills Course.
2
Requirements for recognised training
(a) unless regulation 4.2 applies, be of a duration of a total of at least two years
full time, or equivalent;
(b) ensure that the trainee has applied and developed the skills as set out in the
Practice Skills Standards;
(d) include regular appraisal of the trainee's performance and development, and
review of the trainee's record of training.
(a) the experience was gained in the three years preceding the commencement
of the period of recognised training;
(b) the experience enabled the trainee to apply and develop one or more of the
skills as set out in the Practice Skills Standards; and
(c) the trainee was supervised, and was subject to an appraisal of their
performance and development, during the period of work-based experience.
Training principals
(b) notify the SRA in the prescribed form before any individual commences a
period of recognised training or if this is not possible then as soon as
practicable thereafter;
(c) ensure that the training provided meets the requirements of regulation 4;
(d) ensure that the trainee maintains a record of training which will meet the
requirements set out at regulation 3E.1 of the SRA Authorisation of
Individuals Regulations; and
3
(e) certify to the authorised training provider in the prescribed form at the end
of any period of recognised training whether, in their opinion, the trainee:
and inform the SRA of any previous experience recognised under regulation
4.2.
6.1 Only an organisation approved by the SRA may provide assessments in higher
courts civil advocacy and higher courts criminal advocacy conferring a higher
courts advocacy qualification.
6.2 An organisation may apply to the SRA in such manner as may be prescribed to be
approved to provide such assessments.
6.4 The SRA shall issue guidelines and standards for the provision of competence
assessments against which the competence of those applying for a higher court
advocacy qualification must be assessed.
6.5 If the SRA considers that an assessment provider has failed to comply with any
obligation placed on it under these regulations, the SRA may:
(b) make the approval subject to such conditions and for such period as it
considers appropriate.
4
PART 4: MONITORING AND INSPECTION
7.1 In order to protect and promote the standards of legal education and training, the
SRA may:
(b) visit the provider's premises, at such intervals and on such grounds as it may
consider appropriate;
(c) require the provider to respond promptly, fully and accurately to any request
by the SRA for explanations, information or documents;
(d) require the provider to ensure that relevant information or documents it holds,
or that a third party holds on its behalf are available for inspection.
Transitional provisions
8.1 Any approval, authorisation or recognition granted under the Monitoring of Courses
Regulations 1991, the SRA Training Regulations 2011, the SRA Higher Rights of
Audience Regulations 2011 or the SRA Training Regulations 2014 - Qualification and
Provider Regulations, will continue as if granted under these regulations.
8.2 A period of recognised training entered into before these regulations come into
force will continue to be governed by the SRA Training Regulations 2014 -
Qualification and Provider Regulations.
Supplemental notes
5
SRA Financial Services (Conduct of Business) Rules
Introduction
The SRA, through the Law Society, is a designated professional body under Part 20 of
FSMA. This means that firms (including sole practices) authorised by us may carry on
certain regulated financial services activities without being regulated by the FCA if they can
meet the conditions in section 327 of FSMA.
The SRA Financial Services (Scope) Rules set out the scope of the regulated financial
services activities that may be undertaken by firms authorised by us and not regulated by the
FCA. These rules regulate the way in which firms carry on such exempt regulated financial
services activities and the way in which firms that are dually regulated by us and the FCA
carry on their non-mainstream regulated activities.
These rules do not apply to solicitors, RELs and RFLs practising outside firms that are
authorised by us.
PART 1: APPLICATION
Application
1.1 Apart from rule 2 (Status Disclosure), these rules apply to:
(b) authorised bodies which are regulated by the FCA, but only in respect of
their non-mainstream regulated activities; and
(c) the managers and employees of authorised bodies in (a) and (b) above,
1.2 Where an authorised body is a licensed body, these rules apply only in relation to
the activities regulated by the SRA in accordance with the terms of the body’s
licence.
1.3 Rule 2 applies only to authorised bodies which are not regulated by the FCA.
PART 2: RULES
Status disclosure
2.1 Notwithstanding the wider information obligations in the SRA Codes of Conduct,
you must give the client the following information in writing in a manner that is clear,
fair and not misleading before providing a service which includes the carrying on of a
regulated financial services activity and in good time before the conclusion of a
contract of insurance:
1
(a) a statement that you are not authorised by the FCA;
(c) the nature of the regulated financial services activities carried on by you,
and the fact that they are limited in scope;
(d) a statement that you are authorised and regulated by the SRA; and
(e) a statement explaining that complaints and redress mechanisms are provided
through the SRA and the Legal Ombudsman.
2.2 Before you provide a service, which includes the carrying on of an insurance
distribution activity with or for a client and in good time before the conclusion of a
contract of insurance, you must state that you are an ancillary insurance
intermediary and make the following statement in writing to the client in a way that
is clear, fair and not misleading:
"[This firm is]/[We are] not authorised by the Financial Conduct Authority. However,
we are included on the register maintained by the Financial Conduct Authority so that
we can carry on insurance distribution activity, which is broadly the advising on,
selling and administration of insurance contracts. This part of our business, including
arrangements for complaints or redress if something goes wrong, is regulated by the
Solicitors Regulation Authority. The register can be accessed via the Financial
Conduct Authority website at www.fca.org.uk/firms/financial-services-register."
Execution of transactions
3.1 You must ensure that where you have agreed or decided in your discretion to effect a
transaction, you must do so as soon as possible, unless you reasonably believe that
it is in the client's best interests not to.
Records of transactions
4.1 Where you receive instructions from a client to effect a transaction, or make a
decision to effect a transaction in your discretion, you must keep a record of:
(c) in the case of instructions, the date on which they were received.
4.2 Where you give instructions to another person to effect a transaction, you must
keep a record of:
2
(c) the date on which the instructions were given; and
Record of commissions
5.1 Where you receive commission which is attributable to your regulated financial
services activities, you must keep a record of:
6.1 Where you undertake the regulated financial services activity of safeguarding and
administering investments, you must operate appropriate systems, including the
keeping of appropriate records, which provide for the safekeeping of assets
entrusted to you by clients and others.
(b) if they have been passed to a third party on the client's instructions, you
should obtain such instructions in writing.
Execution-only business
7.1 If you arrange for a client on an execution-only basis any transaction involving a
retail investment product, you must send the client written confirmation to the
effect that:
(a) the client had not sought and was not given any advice from you in
connection with the transaction; or
(b) the client was given advice from you in connection with that transaction but
nevertheless persisted in wishing the transaction to be effected,
and in either case the transaction is effected on the client's explicit instructions.
3
Retention of records
8.1 Each record which is made under these rules shall be kept for at least six years from
the date it is made.
10.1 In good time before the conclusion of a contract of insurance, you must disclose the
following information to clients:
(b) the procedures allowing clients and other interested parties to register
complaints about you and information about the out-of-court complaint and
redress procedures available for the settlement of disputes between you and
your clients;
(c) whether you are representing the client or acting for and on behalf of the
insurer;
(d) whether you have a direct or indirect holding representing 10% or more of the
voting rights or capital in a relevant insurance undertaking;
4
Scope of service
11.1 Where you propose, or give a client a personal recommendation for, a contract of
insurance, then in good time before the conclusion of an initial contract of
insurance and if necessary on its amendment or renewal, you must provide the
client with information on whether you:
11.2 If you inform a client that you give a personal recommendation on the basis of a
fair and personal analysis:
(a) you must give that personal recommendation on the basis of an analysis of a
sufficiently large number of insurance contracts available on the market to
enable it to make that recommendation; and
12.1 Prior to the conclusion of a contract of insurance, you must specify on the basis of
information obtained from the client, the demands and needs of that client.
12.2 The details must be adapted according to the complexity of the contract of insurance
proposed and the individual circumstances of the client.
12.3 You must give the client a statement of the client’s demands and needs prior to the
conclusion of a contract of insurance.
12.4 Any contract of insurance proposed by you must be consistent with the client's
demands and needs and where you have given a personal recommendation to the
client, you must, in addition to the statement of the demands and needs, provide the
client with a personalised explanation of why a particular contract of insurance
would best meet the client’s demands and needs.
5
Use of intermediaries
13.1 You must not use, or propose to use, the services of another person consisting of:
13.2 Before using the services of the intermediary, you must check:
and use the services of that person only if the relevant register indicates that the
person is registered for that purpose.
14.1 Notwithstanding your complaints handling obligations in the SRA Code of Conduct
for Firms, you must have in place and operate appropriate and effective procedures
for registering and responding to complaints from a person who is not a client.
(a) be remunerated; or
in a way that conflicts with their duty to act in each client's best interest.
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15.2 In particular, you must not make any arrangement by way of remuneration, sales
target or otherwise that could provide an incentive to the firm or its employees to
recommend a particular contract of insurance to a client when it could offer a
different contract of insurance which would better meet its client's needs.
Remuneration disclosure
16.1 In good time before the conclusion of the initial contract of insurance and if
necessary, on its amendment or renewal, you must provide the client with information:
(b) about whether in relation to the contract you work on the basis of:
(iv) a combination of any type of remuneration set out above in (i), (ii) and
(iii).
17.1 Where a fee is payable, you must inform the client of the amount of the fee before the
client incurs liability to pay the fee, or before conclusion of the contract of insurance,
whichever is earlier.
17.2 To the extent that it is not possible for the amount in rule 17.1 to be given, you must
give the client the basis for its calculation.
17.3 This rule applies to all such fees that may be charged during the life of the policy.
18.1 Rule 18 applies to all information required to be provided to a client in this Part.
18.2 You must communicate information to the client on paper or using any of the
following means:
(a) a durable medium other than paper where the following conditions are
satisfied:
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(i) the use of a durable medium other than paper is appropriate in the
context of the business conducted between the firm and the client;
and
(ii) the client has been given the choice between information on paper
and on a durable medium other than paper and has chosen a
durable medium other than paper; or
(b) on a website (where it does not constitute a durable medium) where the
following conditions are satisfied:
(iii) the client has been notified electronically of the address of the
website, and the place on the website where that information can be
accessed; and
(iv) you ensure that the information remains accessible on the website for
such period of time as the client may reasonably need to consult it.
18.3 For the purposes of rules 18.2(a)(i) and (b)(i), the provision of information using a
durable medium other than paper or by means of a website shall be regarded as
appropriate in the context of the business conducted between you and the client if
there is evidence that the client has regular access to the internet. The provision by
the client of an e-mail address for the purposes of that business is sufficient
evidence.
(b) in an official language of the Member State in which the insured risk, or
proposed insured risk, is situated or in any other language agreed upon by the
parties; and
18.5 Where you communicate the information using a durable medium other than paper
or by means of a website, you must, upon request and free of charge, send the client
a paper copy of the information.
18.6 You must ensure that a client's choice or consent to receive the information by means
of a website (whether a durable medium or where the conditions under rule 18.2(b)
are satisfied) is an active and informed choice or consent.
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18.7 In the case of services supplied to the client by telephone that are subject to the
Financial Services (Distance Marketing) Regulations 2004:
(a) the information must be given in accordance with those regulations; and
(i) orally; or
you must also provide the information to the client in accordance with rule 18.2
immediately after the conclusion of the contract of insurance.
19.1 When you offer a non-insurance ancillary product or service as part of a package or
in the same agreement with an insurance product, you must:
(a) inform the client whether it is possible to buy the components separately and,
if so must provide the client with an adequate description of:
(ii) where applicable, any way in which the risk or insurance coverage
resulting from the agreement or package differs from that associated
with taking the components separately; and
(b) provide the client with separate evidence of the charges and costs of each
component.
19.2 When you offer an insurance product ancillary to and as part of a package or in the
same agreement with a non-insurance product or service, you must offer the client
the option of buying the non-insurance goods or services separately.
19.3 Rule 19.2 does not apply where the non-insurance product or service is any of the
following:
(b) a credit agreement as defined in point 3 of article 4 of the MCD which is:
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(iv) a credit agreement referred to in articles 72G(3B) and (4) of the
Regulated Activities Order; or
19.4 Rule 19 shall not prevent the distribution of insurance products which provide
coverage for various types of risks (multi-risk insurance policies).
19.5 In the cases referred to in rules 19.1 and 19.2, you must still comply with other
provisions in this Part relating to the offer and sale of insurance products that form
part of the package or agreement, including specifying the demands and needs of
the client in accordance with rule 12.
(a) the firm and each relevant employee possesses appropriate knowledge and
ability in order to complete their tasks and perform duties adequately; and
(b) that all the persons in its management structure and any staff directly involved
in insurance distribution activities are of good repute.
20.2 In considering a person's good repute, you must as a minimum ensure that the
person:
(a) has a clean criminal record or any other national equivalent in relation to
serious criminal offences linked to crimes against property or other crimes
related to financial activities; and
21.1 You must ensure that the client is given objective and relevant information about a
policy in good time prior to the conclusion of the policy, so that the client can make
an informed decision.
21.2 You must provide the information in rule 21.1 to the client:
(b) irrespective of the fact that the policy is offered as part of a package with:
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(i) a non-insurance product or service; or
21.3 You must ensure that the level of information provided takes into account the
complexity of the policy and the individual circumstances of the client.
21.4 When dealing with a client who is an individual and who is acting for purposes which
are outside his trade or profession the information provided under rule 21.1 must
include an Insurance Product Information Document.
21.5 You must provide the information required in rule 21.4 by way of an Insurance
Product Information Document for each policy (other than a pure protection
contract).
21.6 Where you distribute contracts of insurance, you must have in place adequate
arrangements to:
(b) understand the characteristics and the identified target market of each
contract of insurance.
22.1 Only rules 9, 13, 14, 18, 19, 20 and 22 apply where you carry on insurance
distribution activities for commercial clients in relation to contracts of insurance
covering risks within the following categories:
(a) railway rolling stock, aircraft, ships (sea, lake, river and canal vessels), goods
in transit, aircraft liability and liability of ships (sea, lake, river and canal
vessels);
(c) land vehicles (other than railway rolling stock), fire and natural forces, other
damage to property, motor vehicle liability, general liability, and miscellaneous
financial loss, in so far as the policyholder exceeds the limits of at least two of
the following three criteria:
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(ii) net turnover: €12.8 million;
Disclosure of information
23.1 Where you undertake credit-related regulated financial services activities for a
client, you must ensure that information in connection with such activities and any
agreements to which they relate are communicated to the client in a way that is
clear, fair and not misleading.
23.2 Where you carry on the activity of credit broking, you must indicate in any
advertising and documentation intended for consumers or clients the extent and
scope of your credit broking activities, in particular whether you work exclusively
with one or more lenders or as an independent broker.
24.1 Where you carry on a credit-related regulated financial services activity involving
a proposed regulated credit agreement, you must:
(a) provide adequate explanations to the client in order to enable the client to
assess whether the proposed regulated credit agreement is suitable to the
client's needs and financial situation; and
(b) when providing such explanations, comply with the requirements of Article
5(6) of the Directive 2008/48/EC on credit agreements for consumers.
24.2 Before entering into a regulated credit agreement as lender, you must assess the
client's creditworthiness on the basis of sufficient information to enable you to make
the assessment, where appropriate such information will be obtained from the client
and, where necessary, from a credit reference agency.
24.3 After entering into a regulated credit agreement where you are the lender, if the
parties agree to change the total amount of credit, you must update the financial
information you hold concerning the client and assess the client's creditworthiness
before any significant increase in the total amount of credit.
24.4 In the event of you assigning to a third party your rights as lender in relation to a
regulated credit agreement, you must inform the client of the assignment.
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Appropriation of payments
25.1 Where you are entitled to payments from the same client in respect of two or more
regulated credit agreements, you must allow the client to put any payments made,
in respect of those agreements, towards the satisfaction of the sum due under any
one or more of the agreements in such proportions as the client thinks fit.
26.1 Where you undertake credit-related regulated financial services activities, you
must have regard to any guidance issued by the SRA from time to time relating to
such activities.
Supplemental notes
Made under section 31 of the Solicitors Act 1974, section 9 of the Administration of Justice
Act 1985, section 83 of the Legal Services Act 2007 and section 332 of the Financial
Services and Markets Act 2000.
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SRA Financial Services (Scope) Rules
Introduction
The SRA, through the Law Society, is a designated professional body under Part 20 of FSMA.
This means that firms (including sole practices) authorised by us may carry on certain
regulated financial services activities without being regulated by the FCA if they can meet the
conditions in section 327 of FSMA. The purpose of these rules is to set out the scope of the
regulated financial services activities that may be undertaken by firms authorised by us and
not regulated by the FCA.
These rules do not apply to solicitors, RELs or RFLs practising outside firms authorised by us.
Application
1.1 These rules apply to authorised bodies that are not regulated by the FCA, their
managers and employees and references to “you” in these rules should be read
accordingly.
1.2 Where an authorised body is a licensed body, these rules apply only in relation to
the activities regulated by the SRA in accordance with the terms of the body’s
licence.
Basic conditions
2.1 If you carry on any regulated financial services activities you must ensure that:
(b) the activities arise out of, or are complementary to, the provision of a
particular professional service to a particular client;
(c) there is not in force any order or direction of the FCA under sections 328 or
329 of FSMA which prevents you from carrying on the activities; and
Prohibited activities
3.1 You must not carry on, or agree to carry on, any of the following activities:
(a) an activity that is specified in an order made under section 327(6) of FSMA;
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(c) entering into a regulated credit agreement as lender except where the
regulated credit agreement relates exclusively to the payment of
disbursements or professional fees due to you;
(d) exercising, or having the right to exercise, the lender’s rights and duties under
a regulated credit agreement except where the regulated credit
agreement relates exclusively to the payment of disbursements or
professional fees due to you;
(f) exercising, or having the right to exercise, the owner’s rights and duties under
a regulated consumer hire agreement;
(h) providing credit references within the meaning of article 89B of the Regulated
Activities Order;
Corporate finance
5.1 You may only carry on insurance distribution activities as an ancillary insurance
intermediary.
5.2 You must not carry on any insurance distribution activities unless you:
(b) have appointed an insurance distribution officer who will be responsible for
your insurance distribution activities.
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5.3 If you are carrying on, or proposing to carry on, insurance distribution activities
you must notify the SRA in the prescribed form.
5.4 The SRA may give the FCA any of the information collected on the prescribed form
and you must notify the SRA without undue delay of any changes to this information
or to any information about you that appears on the Financial Services Register.
5.5 Rule 5.3 does not apply to you if you have been registered in the Financial
Services Register and are able to carry on insurance mediation activities before 1
October 2018.
6.1 You must not enter into any transaction with a client in which you:
(a) provide the client with credit card cheques, a credit or store card, credit
tokens, running account credit, a current account or high-cost short-term
credit;
(c) take any article from the client in pledge or pawn as security for the
transaction.
(b) exercise, or have the right to exercise, the lender's rights and duties under a
regulated credit agreement,
(b) exercise, or have the right to exercise, the lender's rights and duties under a
regulated credit agreement,
6.5 You must not charge a separate fee for, or attribute any element of your fees to,
credit broking services.
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Supplemental notes
Made under sections 31 of the Solicitors Act 1974, section 9 of the Administration of Justice
Act 1985, section 83 of the Legal Services Act 2007 and section 332 of the Financial
Services and Markets Act 2000.
4
SRA Overseas and Cross-border Practice Rules
Introduction
Part A of these rules sets out provisions for those who have established to provide legal
services outside of England and Wales, for example as an overseas representative, or a
branch office or subsidiary of an authorised firm. The rules set out in Part A are a modified
version of the SRA Principles, together with key standards relating to client money and
assets, and information and reporting requirements.
Authorised firms are required to ensure that those overseas practices for which they are
responsible, and those who manage and own those overseas practices, meet the principles
and standards set out in Part A of these rules. Regulated individuals who are established
overseas must also meet the principles and standards set out in Part A of these rules, in
place of the SRA Principles and Code of Conduct for Individuals. These rules do not apply to
those who are providing services on a temporary basis from outside the jurisdiction; instead,
the SRA Principles and Code of Conduct for Individuals will apply to them.
This reflects the fact that detailed regulatory requirements are less appropriate in a situation
where the services are being provided from outside the jurisdiction, and where there will be
different legal, regulatory and cultural practices. However, authorised firms will themselves
be required to meet the full requirements of our regulatory arrangements and individuals
established overseas will need to meet those requirements of our other rules and regulations
which apply to them as solicitors or RELs (for example in respect of their character and
suitability, and authorisation requirements).
The Cross-border Practice Rules set out in Part B of these rules apply to those who are
engaged in professional activities in another State that is a member of the Council of the
Bars and Law Societies of Europe (CCBE) and those who are in professional contact with a
lawyer of another CCBE State whether or not they are physically present in that State.
Application
(b) as a responsible authorised body in that you must ensure that your
overseas practice and the individual managers, members and owners
that are involved in the day to day or strategic management of your
overseas practice, comply with the Overseas Rules. Your overseas
practice and these individual managers, and members and owners of
your overseas practice are together referred to as those “for whom you are
responsible” for the purposes of these rules.
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1.2 In the event of any conflict between the Overseas Rules and any requirements
placed on you or on those for whom you are responsible by local law or regulation,
then local law or regulation must prevail, with the exception of Overseas Principle 2
which must be observed at all times.
1.3 Notwithstanding rule 1.1, the SRA Principles and the SRA Code of Conduct for
Individuals will apply instead of the Overseas Rules if you are a solicitor or an
REL, and your practice predominantly comprises the provision of legal services to
clients within England and Wales, or in relation to assets located in England and
Wales.
Overseas Principles
1. in a way that upholds the rule of the law and the proper administration of
justice in England and Wales.
3. with independence.
4. with honesty.
5. with integrity.
6. in a way that encourages equality, diversity and inclusion having regard to the
legal, regulatory and cultural context in which you are practising overseas.
3.1 In all dealings you have with client money (overseas) you must:
(b) keep client money (overseas), separate from money which belongs to you;
(c) on receipt, pay client money (overseas) promptly into, and hold it in, an
overseas client account, unless:
(d) only withdraw client money (overseas) from an overseas client account:
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(i) for the purposes for which it is being held; or
(ii) following receipt of instructions from the client, or the third party for
whom the money is held.
(e) return client money (overseas) promptly to the client or third party for whom
money is held as soon as there is no longer any proper reason to retain those
funds;
(f) have effective accounting systems and proper controls over those systems in
order to ensure compliance with these rules;
(g) keep and maintain for at least six years accurate, contemporaneous and
chronological accounting records in order to provide details of all money
received and paid from all overseas client accounts and to show a running
balance of all client money (overseas) held in those accounts; and
(h) account to clients or third parties for a fair sum of interest on any client
money (overseas) held by you on their behalf, as required by local law and
customs of the jurisdiction in which you are practising and otherwise when it is
fair and reasonable to do so in all circumstances. You may by a written
agreement come to a different arrangement with the client or the third party
for whom the money is held as to the payment of interest, but you must
provide sufficient information to enable them to give informed consent.
4.1 You must cooperate with the SRA, other regulators, ombudsmen and those bodies in
England and Wales, with a role overseeing and supervising the delivery of, or
investigating in relation to, legal services.
4.2 You must monitor compliance with these rules, and report any serious breach to the
SRA when this occurs, or as soon as reasonably practicable thereafter.
(a) you become aware that you or anyone for whom you are responsible is
convicted by any court of a criminal offence or becomes subject to
disciplinary action by another regulator; or
(b) you have grounds to believe that you or anyone for whom you are responsible
is in serious financial difficulty.
(b) ensure that relevant information which is held by you, or by third parties
carrying out functions on your behalf which are critical to the delivery of your
legal services, is available for inspection by the SRA.
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4.5 If you are a responsible authorised body, the SRA may, on reasonable notice,
require you to obtain an accountant's report in respect of your overseas practice.
The report must:
(a) confirm whether the report should be qualified on the basis of a failure to
comply with these rules, such that money belonging to clients or third parties
is, or has been, or is likely to be placed, at risk; and
4.6 Any obligation under this section to notify or provide information to the SRA will be
satisfied if you provide information to your firm's COLP or COFA, as and where
appropriate, on the understanding that they will do so.
5.1 This Part applies to European cross-border practice from any office by:
(a) solicitors;
5.2 These rules apply to European cross-border practice from an office in England and
Wales by:
5.3 When engaged in European cross-border practice you must ensure that you
comply with any applicable provisions of the Council of the Bars and Law Societies of
Europe's Code of Conduct for European lawyers.
Supplemental notes
Rules made under sections 31, 32, 33A and 34 of the Solicitors Act 1974, section 9 of the
Administration of Justice Act 1985 and section 83 of, and paragraph 20 of Schedule 11 to,
the Legal Services Act 2007.
4
SRA Regulatory and Disciplinary Procedure Rules
Introduction
These rules set out how we investigate and take disciplinary and regulatory action, for
breaches of our rules and regulatory requirements. They apply to solicitors, RELs, and RFLs
as well as the firms we authorise and those who work for them.
The sanctions and controls we can impose as a result of our investigation will depend on the
scope of our statutory powers and will be determined in accordance with our Enforcement
Strategy [link].
Assessing reports
1.1 The SRA shall assess any allegation which comes to, or is brought to, its attention in
respect of a relevant person to decide if it should be considered under rule 3.
1.2 A matter is an allegation in respect of a person for the purpose of these rules if it
raises a question that the person:
(d) is not a solicitor and has been convicted of a criminal offence, or been
involved in conduct related to the provision of legal services, of a nature that
indicates it would be undesirable for them to be involved in legal practice;
(f) has otherwise engaged in conduct that indicates they should be made subject
to a decision under rule 3.1.
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The investigation process
2.1 The SRA may carry out such investigations, and in doing so may exercise any of its
investigative powers, as it considers appropriate:
2.3 Before making a decision under rule 3, the SRA shall give notice to the relevant
person:
inviting the person to respond with written representations within such period as the
SRA may specify (which must be no less than 14 days from the date of the notice).
2.4 At any stage, an authorised decision maker may decide to take no further action in
respect of an allegation and to close the matter. If so, the authorised decision
maker may decide to issue advice to the relevant person, or a warning regarding
their future conduct or behaviour, but it must give notice under rule 2.3 before doing
so.
2.5 The SRA may dispense with the giving of notice under rule 2.3 or 2.4 where:
2.6 The SRA must inform the relevant person, their employer (where they were
informed of the investigation under rule 2.2) and, where practicable, any person who
reported the allegation to the SRA, of any decision to close a matter under rule 2.4,
together with reasons.
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2.7 At any stage the SRA may decide to exercise its powers of intervention or to take
action in relation to the approval of a person or the holding of an interest in
accordance with rule 13.8 or 13.9 of the SRA Authorisation of Firms Rules or
Schedule 13 to the LSA.
3.1 On finding that an allegation is proved (save for sub-paragraph (g)), an authorised
decision maker may decide as appropriate in respect of a relevant person to:
(b) direct the payment of a financial penalty in accordance with section 44D(2)(b)
of the SA, paragraph 14B(2)(b) of Schedule 2 to the AJA or section 95 of the
LSA, together with the amount of any penalty;
(d) make an order to control the person’s activities in connection with legal
practice, in accordance with section 43(2) of the SA;
(g) make an application to the Tribunal under section 47 of the SA for the
allegation to be considered.
(a) pending a final decision under rule 3.1 or by the Tribunal, impose
interim conditions on the practising certificate of a solicitor, the registration of
an REL or RFL or the authorisation of a body, where satisfied it is necessary
for the protection of the public or in the public interest to do so; or
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3.3 As soon as reasonably practicable, the SRA shall give notice to the relevant person
of any decision made under this rule, together with reasons, and will inform the
person of any right they may have to apply for a review or appeal of the decision.
3.4 A decision is made on the date notice of it is given under rule 3.3.
3.5 Conditions imposed under rule 3.2(a) shall take effect immediately or on such other
date as may be specified by the authorised decision maker.
4.1 An authorised decision maker may decide to direct the payment of a financial
penalty under rule 3.1(b), where this is appropriate to:
(a) remove any financial or other benefit arising from the conduct;
4.2 Where the SRA recommends the imposition of a financial penalty on a relevant
person, it may, by notice, require the person to provide a statement as to their
financial means which includes a statement of truth, within such period as the SRA
may specify (which must be no less than 14 days from the date of the notice).
4.3 Where an authorised decision maker has directed a person to pay a financial
penalty:
(a) such penalty shall be paid within a time and in the manner prescribed;
(b) the SRA may direct that the payment of all or part of the penalty be
suspended on such terms as prescribed.
5.1 An authorised decision maker may decide to disqualify a person under rule 3.1(c)
only where they are satisfied that it is undesirable for the person to engage in the
relevant activity or activities.
6.1 An authorised decision maker may decide to make an application to the Tribunal
in respect of a firm or an individual under rule 3.1(g) only where they are satisfied
that:
(a) there is a realistic prospect of the Tribunal making an order in respect of the
allegation; and
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6.2 Where an authorised decision maker has made an application to the Tribunal, the
SRA may carry out such further investigations, and in doing so may exercise any of
its investigative powers, as it considers appropriate.
(b) made subject by the SRA to an order under section 43(2) of the SA; or
(c) made subject by the SRA to an order suspending their practising certificate or
registration in the register of European lawyers or the register of foreign
lawyers,
where there has been a material change in circumstances, the relevant person may
apply to the SRA seeking a decision that the disqualification or order should cease to
be in force.
7.2 An authorised decision maker may decide that a disqualification should cease to
be in force if they are satisfied that it is no longer undesirable for the disqualified
person to engage in the relevant activity or activities.
8.1 The SRA may vary the procedure set out in these rules where it considers that it is in
the interests of justice, or in the overriding public interest, to do so.
8.2 A decision under rule 3 may be made by agreement between the relevant person
and the SRA.
(a) the SRA shall send a notice informing the relevant person of the date, time
and venue of the hearing, no less than 28 days before the date fixed for the
hearing;
(b) the relevant person and the SRA shall have the right to attend and be
represented; and
5
(c) the panel may, at any time, whether of its own initiative or on the application
of a party, adjourn the hearing until such time and date as it thinks fit.
8.7 The civil standard of proof applies to all decisions made under these rules.
8.8 An authorised decision maker may admit any evidence they consider fair and
relevant to the case before them, whether or not such evidence would be admissible
in a court. This may include regulatory or other history relating to the relevant
person, or any associated person, which is relevant to the allegation, including to
the question of propensity.
9.1 The SRA may disclose or publish any information arising from or relating to an
investigation, either in an individual case or a class of case, where it considers it to
be in the public interest to do so.
9.2 The SRA shall publish any decision under rule 3.1 or 3.2, when the decision takes
effect or at such later date as it may consider appropriate, unless it considers the
particular circumstances outweigh the public interest in publication.
9.3 The SRA shall notify the Legal Services Board as soon as reasonably practicable:
(b) of the results of any review of any decision to disqualify a person under
rule 7; and
Costs
10.1 An authorised decision maker may require a person who is the subject of a
decision under rule 3.1(a) to (f) to pay a charge in accordance with Schedule 1 to
these rules.
10.2 The authorised decision maker may decide to charge less than the amount that
would be payable in accordance with Schedule 1 if they consider that it would be just
in all the circumstances to do so.
10.3 Any charge must be paid by the person in such time and manner as may be
specified by the authorised decision maker.
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Supplemental notes
Made under sections 31, 44C and 44D of the Solicitors Act 1974, section 9 of, and
paragraphs 14A and 14B of Schedule 2 to, the Administration of Justice Act 1985, section 83
of, and paragraph 20 of Schedule 11 to, the Legal Services Act 2007 and the Legal Services
Act 2007 (The Law Society and the Council of Licensed Conveyancers) (Modification of
Functions) Order 2011.
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Schedule 1
1. This schedule sets out the basis for calculating the charges payable under rule 10.
2. The SRA will record the amount of time spent by the SRA or its agents in
investigating the matter, including time spent on correspondence, evidence gathering
and analysis, and report writing.
8 to 16 hours £1350.00
4. In addition to the fixed charge of £1350, where the time recorded under paragraph 2
above amounts to more than 16 hours, an extra charge of £75.00 for every additional
hour spent will be applied (rounded up or down to the nearest half hour).
8
SRA Statutory Trust Rules
Introduction
These rules set out what the SRA does with money it takes possession of following an
intervention into a firm’s and/or an individual’s practice. We hold this money on trust for the
people it belongs to. This type of trust is called a statutory trust. The people that the money
belongs to are beneficiaries of the trust. We have produced guidance on the way that we
deal with this money [link to decision making guidance].
PART 1: GENERAL
1.1 The SRA shall place all statutory trust monies in an identifiable statutory trust
account.
1.2 All interest earned on the funds held in any statutory trust account shall be paid
into that account.
2.1 The SRA will create a reconciled list or a best list in respect of statutory trust
monies held, using the information which it has available.
2.2 In creating a reconciled list or a best list, any sums of money which are identified
within a statutory trust account as being payments on account of fees or unpaid
disbursements, or which are equivalent to the costs incurred in a matter to which
the funds relate, will be treated as due to the client rather than the intervened
practitioner, unless there is sufficient evidence of a bill or other written notification of
costs having been sent to the client.
2.3 The SRA will attempt to contact all persons identified as having a potential beneficial
interest in the statutory trust monies and invite them to submit a claim in
accordance with rule 4.
3.1 The SRA may set a minimum level of funds to which a beneficiary may be entitled
within a statutory trust account below which it will not attempt to identify or locate
potential beneficiaries on the basis that, in the opinion of the SRA, it would be
unreasonable or disproportionate to do so.
3.2 The level in rule 3.1 applies to the sum identified as relating to a particular
beneficiary, after the application of any pro-rata adjustment which may be made
under rule 6.2 but without including any interest under rule 7.3.
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PART 2: CLAIMS
Claimants to money
4.1 Unless the SRA agrees otherwise, every claimant must submit to the SRA a claim in
the prescribed form accompanied by any documentation and other evidence as may
be required by the SRA, and which must include, if requested by the SRA, a
statement of truth.
Verification of claims
5.1 The SRA may verify the individual potential beneficial entitlements claimed under
rule 4 by examining all available evidence.
6.1 In cases where a shortfall is revealed between statutory trust monies held, and the
beneficial entitlements shown in a reconciled list or best list, the SRA may rectify
the position, in whole or in part, by the use of other monies taken into its possession
in consequence of the intervention to which that list relates.
6.2 Where, having applied additional funds under rule 6.1, a shortfall still exists on a
statutory trust account, the SRA will decide on the method for calculating how to
distribute the funds that are available in the account to beneficiaries.
7.1 In a case where the accounting records of the intervened practitioner are
reconciled accounts, payments to beneficiaries will be made on the basis of the
reconciled list.
7.2 In a case where the accounting records of the intervened practitioner are not
reconciled accounts, payments to beneficiaries will be made on the basis of the
best list.
7.3 Any interest which has accrued on a statutory trust account under rule 1.2, will be
distributed to beneficiaries on a pro-rata basis in proportion to the payments made
to them under rule 7.1 or 7.2.
Residual balances
8.1 The SRA may use any funds which remain in a statutory trust account following
the distribution to beneficiaries under rule 7 to reimburse any costs, charges, or
other expenses, which it has incurred in establishing the beneficial entitlements to
the statutory trust monies and in distributing the monies accordingly.
8.2 If funds remain in a statutory trust account after payment to beneficiaries and the
reimbursement of costs, charges and expenses in accordance with rule 8.1, the
SRA may transfer such remaining funds into the compensation fund held by the
SRA and any claim to such funds under these rules shall be extinguished.
2
Interim payments
9.1 The SRA may make an interim payment to a beneficiary before the full distribution
of funds in a statutory trust account takes place provided that the SRA is satisfied
that the payment can be made without prejudicing other claims to those funds.
Supplemental notes
3
SRA Transparency Rules
4.3 A solicitor, an REL or RFL who is providing legal services to the public or a section
of the public other than through a firm that is regulated by the SRA:
(a) where they are not required to meet the MTC, must before engagement
inform all clients of this fact and specify that alternative insurance
arrangements are in place if this is the case (together with information about
the cover this provides, if requested); and
(b) where applicable, must inform all clients that they will not be eligible to apply
for a grant from the SRA Compensation Fund.
4.4 Rule 4.3 does not apply to a solicitor, an REL or RFL that is working in an
authorised non-SRA firm or a non-commercial body.
1
SRA Glossary
(b) a CPE;
accounting period means the period for which your accounts are
made up, and that:
1
documents necessary to show compliance with
the SRA Accounts Rules
2
another approved regulator to carry on a
legal activity as defined under s12 of the
LSA and the term "non-authorised person"
shall be construed accordingly; and
CBTL credit agreement has the meaning given in the FCA Handbook
character and suitability includes fitness and propriety under rule 14.1
of the SRA Authorisation of Firms Rules
3
charity has the meaning given in section 1 of the
Charities Act 2011
client money has the meaning given in rule 2.1 of the SRA
Accounts Rules
4
(c) as a trustee or as the holder of a specified
office or appointment;
competing for the same means any situation in which two or more
objective clients are competing for an "objective" which,
if attained by one client, will make that
"objective" unattainable to the other client or
clients, and "objective" means an asset,
contract or business opportunity which two or
more clients are seeking to acquire or recover
through a liquidation (or some other form of
insolvency process) or by means of an auction
or tender process or a bid or offer, but not a
public takeover
5
(a) being a parent undertaking, within the
meaning of section 1162 of the Companies
Act 2006, of the authorised body;
6
or controlled by an authorised
body in England and Wales
7
court means any court, tribunal or inquiry of England
and Wales, or a British court martial, or any
court of another jurisdiction
8
credit-related regulated means any of the following activities specified
financial services activities in Part 2 or 3A of the Regulated Activities
Order:
9
D
10
employee means an individual who is:
11
European corporate means a lawyers' practice which is a body
practice incorporated in an Establishment Directive
state, or a partnership with separate legal
identity formed under the law of an
Establishment Directive state and which is
regulated as a lawyers' practice:
12
exempt person in the SRA Financial Services (Scope) Rules
means a person who is exempt from the
general prohibition as a result of an exemption
order made under section 38(1) or as a result
of section 39(1) or 285(2) or (3) of the FSMA
and who, in engaging in the activity in question,
is acting in the course of business in respect of
which that person is exempt
13
(a) which is a borrower-lender agreement or a
P2P agreement;
(c) either:
14
(a) Higher Courts (Civil Advocacy) Qualification
which entitles the solicitor or REL to
exercise rights of audience in all civil
proceedings in the higher courts, including
judicial review proceedings in any court
arising from any criminal cause; or
home finance mediation has the meaning given in the FCA Handbook
activity
I
15
(b) arranging (bringing about) deals in
investments (article 25(1))
16
intervened practitioner means the solicitor, recognised body,
licensed body, REL or RFL whose practice or
practices are the subject of an intervention
17
lawyer of England and means:
Wales
(a) a solicitor; or
18
licensed body means a body licensed by the SRA under
section 71(2) of the LSA in accordance with
the SRA Authorisation of Firms Rules
manager means:
MCD credit agreement has the meaning given in the FCA Handbook
19
member means:
20
authority, which is used only for the purpose of
holding client money and the title, designation
or account detail allow the account to be
identified as belonging to the client or clients
of a solicitor or REL, or that they are being
held subject to a trust
own interest conflict means any situation where your duty to act in
the best interests of any client in relation to a
matter conflicts, or there is a significant risk
that it may conflict, with your own interests in
relation to that or a related matter
21
body, and in the case of a partnership,
any partner regardless of whether they hold
a material interest in the partnership; and
22
period of recognised means training required under the SRA
training Authorisation of Individuals Regulations
23
prescribed means prescribed by the SRA from time to
time
24
the MTC but only to the extent required by the
MTC
register includes:
25
(d) the register of authorised bodies kept
under the AJA and the LSA
Regulated Activities Order means the Financial Services and Markets Act
2000 (Regulated Activities) Order 2001
regulated consumer hire has the meaning given by article 60N(3) of the
agreement Regulated Activities Order
regulated credit agreement has the meaning given by article 60B(3) of the
Regulated Activities Order
regulated financial means an activity which is specified in the
services activities Regulated Activities Order
(a) a solicitor,
26
reinsurance distribution has the meaning given in article 2(1)(2) and
article 2(2) of the IDD
27
and references to “remunerate” and
“remunerated” shall be construed accordingly
reserved legal activity has the meaning given in section 12 of the LSA
retail investment product has the meaning given in the FCA Handbook
28
and which is not an authorised body, an
authorised non-SRA firm, or an overseas
practice
SRA Code of Conduct for means SRA Code of Conduct for Solicitors,
Individuals RELs and RFLs
SRA Codes of Conduct means the SRA Code of Conduct for Solicitors,
RELs and RFLs and the SRA Code of Conduct
for Firms
statutory trust monies means the monies vested in the Law Society
under the statutory trust
29
third party managed means an account held at a bank or building
account society in the name of a third party which is an
authorised payment institution, a small
payment institution that has chosen to
implement safeguarding arrangement in
accordance with the Payment Services
Regulations or an EEA authorised payment
institution (as each defined in the Payment
Services Regulations) regulated by the FCA, in
which monies are owned beneficially by the
third party, and which is operated upon terms
agreed between the third party, you and your
client as an escrow payment service
30
(a) the Legal Practice Course;
31
When encountering a decision affecting practice authorisation, such as refusal or imposition of conditions, a lawyer should review the reasons provided by the SRA, understand any rights to review or appeal, and ensure compliance with procedural requirements . They can take steps to rectify or appeal the decision if there are grounds for reconsideration .
Legal professionals are responsible for delivering competent services in a timely manner while taking into account their client's attributes, needs, and circumstances . They must maintain professional knowledge and skills, ensuring both they and their managed individuals remain competent in their roles . Competence also involves providing clear information to clients, enabling informed decisions about services and costs . Legal professionals are required to handle complaints efficiently and impartially, ensuring clients are informed of their complaint rights, including access to external bodies like the Legal Ombudsman if unresolved internally . They must act with integrity and in the best interests of their clients, upholding public trust in legal services . Managing conflicts of interest and maintaining client confidentiality are also crucial responsibilities . Finally, any serious regulatory breaches must be reported to the appropriate authority promptly ."}
The SRA has various mechanisms to enforce penalties and disqualify individuals, including withdrawing approval for someone to be a manager or compliance officer, such as a COLP (Compliance Officer for Legal Practice) or COFA (Compliance Officer for Finance and Administration), if they are not deemed fit and proper for the role . The SRA can also impose conditions on authorization if an individual's character or behavior is deemed lacking, particularly concerning criminal activities or misconduct . In cases where regulatory compliance is endangered, such as through misconduct or incapacity, the SRA can disqualify those responsible from holding certain roles . Additionally, the SRA may require actions such as accountants' reports to ensure compliance with financial regulations ."}
A legal professional may act for a client with conflicting interests if effective measures are in place to eliminate the risk of disclosing confidential information . Additionally, informed consent from the current or former client, whose information is held, must be provided, evidenced in writing, which includes consent to measures taken to protect their information .
Legal professionals must properly account for any financial benefits received as a result of client instructions, unless otherwise agreed . They are required to safeguard client money and assets, and generally should not personally hold client money unless permitted by specific regulations and in authorized bodies .
Legal professionals must not disclose privileged information mistakenly received, unless restrictions apply such as those concerning national security, informed client consent, or risk of serious harm . They should carefully evaluate circumstances and take appropriate action to protect client interests as required by the SRA .
Management of an overseas practice must adhere to principles such as maintaining control by an authorized body, aligning business operations with local regulations, and ensuring transparency and accountability in financial and service practices . Compliance with overarching SRA guidelines and protecting client interests globally are key to effective management .
The Solicitors Regulation Authority (SRA) expects firms to provide full and accurate explanations, information, and documentation upon request and ensure that relevant information is available for inspection . Firms must deal with complaints promptly, fairly, and without charge, ensure clients understand their services, and provide clear, fair and not misleading information . Managers and compliance officers are responsible for ensuring firm-wide compliance with regulatory arrangements, while compliance officers must promptly report serious breaches to the SRA . The SRA's principles require firms to encourage public trust, act with integrity, and prioritize the rule of law over client interests if necessary ."
Legal professionals should manage referrals and introductions in accordance with SRA guidelines by ensuring clients are informed about the referral in a clear and understandable way, which includes who will pay any referral fees, the associated costs, and how these may impact the overall cost to them . Legal professionals must not make unsolicited approaches to the public to advertise their services, except to current or former clients . They must act with honesty and transparency, ensuring publicity is accurate and not misleading . Furthermore, it is essential to maintain compliance and business systems that reflect the firm's regulatory obligations and ensure proper governance and transparency in these processes .
If a lawyer's name is removed from the roll, they lose the status of being a solicitor and cannot practice as such until it's restored. The Solicitors Regulation Authority (SRA) can remove a name from the roll when a solicitor indicates they do not wish to remain on it, fails to respond to enquiries with the necessary fee, or at their request. Restoration involves re-evaluation of character and suitability, and the SRA may refuse removal or restoration if the individual is under investigation or subject to disciplinary proceedings. Additionally, the SRA must provide notice before removal or refusal of restoration occurs .