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AupeRFeR's ERG Treory->
theor om (169 enndemee s
ive human needs Perfo three,
categories t-
Exlgtence»)_ Relatednect { Crrowih +
_ phystotogieal destrer (¢
cto
a hyctea | teve and affection)
‘Maslow! first we levels + opt
all maer'a! t
eds > Thelude
ier water, air,
Existence:
a 2. || Relatedness Need > Ercempass sec/al and
a externa ( esteem; retatonshi ps ith slanificant
others Ike family, friends, co. miorkers and
} | ra
employers: This also! meant +o be recognized _
an fee} secure as fa er aoa (or =
Homalie® Maddow —-thied —¢ fou (evs
wit Needs > Taternal esteem and telf-actuali
aHon ys theee impel. person +to_amake ae
effacts on hinge If.
creative or roduc e ff
‘and the environment (eq. te broqrete “foward _
ideal self)> Matiow's fourth ad Mf the
The (ncludes desires +o be creative cae
one’:
fevele:
and pre ductive,
and “0 complete _meaningfis | _
tacks 'Gen “though the ‘ty, of “these need differ
prom erson. to rsom, Albergers ERG theory _
priorivises jm terms of the cateqorie!_ concert -
neics Erictence meeds are the rnoct concrete ,
ahd easiest +o verify: Relstatners needs Ane
lecs concrete than erietence needs, which
depend on _a_ relation: bis wid _or_mor,
fle finally growth meds are the leact
conacte (nt their checific cbjectves
defends en phe uniguenete bf sath peso ’S.Yroom!s Gibectaney Rory. -
inthereas Maslow > and Hereberq look at the
felationshiP bfw — tmternal needs and. the
resu tft'ng eftertn aes +o fulfitr the wy,
Vroom exbectanty “theory teporates effort
(ushtch arises from motlvation), per formance,
and ellteores-—
| Yroor's ex pectane theory assumes tha ¢ t behavieuy
results
form _censtlous choleee ameng altern-
rt Vthote_purbese ic +o maximize plea
and to Inirlse _ Vroom realized tha t_
_8n employee's ti Ie bated on ¥
Indheldual — - pfs rage personally, skit» 1 skills 5
_knowiledge , enperiwce, and tober Wesel He Stafecl
af eit
tha erforma me an mottyat'oh
are Umked In |'4 persons meotvation |
He veces the varlables Gfectancy, Lnstrwmen-
4H
ta tit and Valance +e ccoun oun for thie
E
s+
& pectamey Te te the e_ bellef “that Uncreated & sated Offorf_
Thai lead +o _tnereased |_Performa nce ees es
L work harder hen _ thle till be be
| This ts 9 ffacted *y Auch Hiungst eae ae
Having the High + ‘resources Available Co
Watertals, ‘time’ ‘ ,i _|Hasing. sine ght sh Skillx to de. © the “jee a : eer
ts the
; > || faving necessary Support fo get ‘the ‘job
E done _ Eger Sopervisor Sobbort, or correct fermen
| on Job): =
| Instrumentality. ts the belief that If You perform
Well that a vafued @utcome wil! be receved »
The _clegree to which a firet tevel ottcome
[wit ted +o -the cerend leve! cuicome he»
If I do a quod Job there Is something fm it
rf me- This. Is affected by such Things agé
tp [Clear understanding, of the relationship baw
_fecfeuma ea end outcomes = ea “the let efathe
ll owrrd game’ «
|
1) || Toost In the @ who willl take the deckfone
on Who Ages what ovtcom ¢
|
wy feenepaens ef the procere that decides who gst
vuha- me.
Valence > Is the tmbortance tha + heft |
places wpen_the oxpectes| ovteeme for tne— vafenwe to be poshtfye, the percon muot prefer
aHalning the buterne Jo nd} attarn!ng ite
Por example, If Someone it manly mativated
By moneys he oro she™ might not walae offerr
ie) addHonal +lme off:
| The. three _otennente are tmbortamt behi'nd cher
One element over ‘another because they are
7 Clearly defleed ¢ offers — performance exbectari ep
; (E> P expectancy) and Berformance — outcome
. Sehectadiny CP expectancy)
ERR nf setae Our assescment of the probailtty
Nhat dur effort! will lead +o ‘the reputed _hetloe=
mance level. Me!
Pro e| mey > Our assessment of the probability
hat cour | suctesefal per Pormarce juli" 1224
|
fo _certaim outcomes ef eee es
| Creclalty + Vroom!s ea theory worke on ss
| pererfons — so even ‘f Jan embloyer fhlnkes
| have) provided everyting propriate __
for eee and even. in’ thle workt with _
Imatt tie In thats organi it doesntmean tat Someone won't perceive that 1+ dorsi
c oes
work fer them
At first gianie Skhecta ney: theory would ¢¢orn
most applicable -to a. traditional ~ attttude work
[situation | where how motivated the em ployee
Tdepends on whether they want the reward o”
offer for. doing 4 good ob and wihether trey
believe more effert will tead 4o that reward
__ Howevers } Could equa Myeniafptyetoaamn pts
taihere_gormaane does _cometnring because they
ech a certain. outcerne» for example, cs nracyel
paper because 1 +think Its important +o conserve
| resources ahd take a Stand On environmen ta |
_esues _Cvalence) 4
T +hink that the more effert
_||T put __iorte recy lin
the more paper I will
[recycle Cenpectaney) ‘and 2 thinks cinat the more
aber T recycle then tests resource ¢ wilt
be
] usd Casement Se aes
tua t'on
E [Thus Vecoms _eapectaney
e pot about selfs interest
roake dowards exp
theory of _mnetivation ie
Im rewards bot about the
ected outcome
é foward?
| assoclahions ple
i |
and the contr ou tio nv ey, feel can_mak
[ those outcomes ©| Eaurry THeony
[EQeTTY THeogy
Te core of the equity theory te ime Principle
Sf balance ef or equity. As ber shls met vatlen
theory, an indiy/dual's _ mothation (evel fe
correlated to hls perception of- equity 1 flees
Land justice prachised by the Rese ee
I
[Higher Te _indivatual perception. af arent e
eater 1s the motivaton level and wee versd-
while evaluating _fer'sners, employee compare,
the Job imput (Yn terme of Conftuution)
[+e cutcome (tn termi of tembensation) and
o Comparer “the same wait that of another
T a. a —
© DUT atic Covtp et -
r_ of equal cadre | category “ratio Court +
— rope wal) te sed -fo make such @_tomparlton a
Equity THeory >
Ratio Com barlson ferce finn
olla _< oftb Onder rewarded
“equity, Tenvon) E
Eioe ey et
equity 3
Over— Rewarced
Ofta = O[ce
ofta > ofte
(equity Tensionee A com barisen 1a bet made bfw ¥
12 Ss 6 $B +o bosentan | itis print &
erent >The four comparisons an employee can j
oe have bee® termed as Bspenars accord
te Gecdroan « Tee _referent- chogen is a significant
arlable in equity ttheary These veferente are 3s
a 2
ee insides. Pb Sagat vecferlenee Ina diffrent
dina position imslde his! fastents erganization F
|Setf-outide > On employee’ experience in 2 sHuaton
outside the present organisation 2
t
he ee Brother employee or _qrouP of employeet
Inside the enpieve pastor organization :
ot
ti Sete Another empioyce or sieves
ouklde the employerte. arent Grganieation :An embloyee mnt corpare himcelp wilth hi
r tauitttn the. resent ‘ob tm the current
ega teats or Wiha ble 4 tebe t peer Aiereing.
f Mert
be” some other “organisation or lor wilth the
pert fobs hetd by him with others: Am
em ple o's choice ‘of thei referent willl be
Lnflaencec! by the appeal bf “the referent
land the Saati Knowledge about the
4
refeten
Moderating Varlatles > “The gender , salary,
J
educatton and -the experience level are. mode -
4 J
rating Variables Dndividualk with greater and
| hig education are more informed’ Thus , they
Bre likely fo compare therncelvee lth the
rf ! a
outsiders .
Males and -femaler — prefers same sex combaricon -
f 3
Tr has vers observed -that femater are bald
ally lese han males stn comparable ‘bk
and have less salary expectations than male
} ]
the same works Thus, a wlemen employee
aga referent tends te lead +o 9 lower >
combarathve “Standard =).“Employees wiltr, greater experience Know thebr
| Oranieation ery wet! a ee sthemselves
stherr own _colloaques, While ermbloye es
Wilt toss enperlemee rely on thelr persona} ™
tober ence and. knowledge. for smnakcines Comparito ms
Chotces > The - employees who pereelve Inequality
Land are under megrtive Yepslon can make the &:
lowing choices 1
tt
«| Change im im fot Ceoqu Don't, overexert)
a | Change their otteome (Produce quantity ovtfot
I 4 fies earthing by Ssntificlag 4 peal ian
hen plese bate ‘meer ve: System erlet)«
* | Choose a. different feferent
«| Quit the» job ,
| Change. cer = perception (for ex- 1 know T have,
persed Sater § harder. ain everyone elte)
¢ Change Hon of others ( for Instance —
hs Ee Bee Is mot as dedrable ag tT earhor
thought th vase)_ Reinforcement i é
Relnforcement “ther motivation wae
ppeted by BF Skinner and hie ascocia te,
Pee ! Stater_ that Individua {'s behaviour ee
Hfimetion of 4s concequennee » Tf te _based_on
law of effect" hess Ind ividua ts behavloue
| whth —posHive tomeequences fonds to be _te| ented ,
but Individeall behaviour wlth: negative
Reenerenaice tends not 40 ke repeated .
Reinforce ment theory of metwation overlooks ~he
J ktate of Individual,»
are Mored - | Skinner + Tk ar -forw ‘sen
hey +the) tamer gah -and drives of tndividual,
feially on ow g fapbens_{o an individva |
when he takes some. Acton
“Tent tf “the orepnliation must be. designed
‘Thus, According -to Skinner, the exterral environ-
ae 4. fosttvely {0 a4 40 motivate “the
(te. sig ree AE ACR
contvelling smechanism _-for Imditdidua le behaviour -
ane Ht does not focus om “the caves:
of. tr ital! —_Iochavlou||
[Tey + TE, ese (
cs fusgets et theft ng methods for
contrelling “the behaviour of the &_embloyeer |;
Ristive Reinforcement > Thc _Ireplice giving. a
positive re. ponte When an individual Shows
‘positive and tequi'red behawour. fer ox arople >
“Immediately praleing an employee Por conntn,
eat efind} ob malts oT Weenaae os eee
fof este idnding behaviour cca again’
[Reward {sa postive relmforce, but not, necessarily.
Bf and only if the employees behayioux
[lmbrovety reward can said to be porltive,
Leth force « faite retnfercament sthmulates occerrence
| eI {mus be that more
Apontaneous fs the giving of reward, the gre ke
_ninteyeernent value te far.
Reteforcement > Thi's_tmplier rewards
Ah _emboyee. bY removing ative junded-
Fable tarsteguenicet Both postttve ¢ ee ave
Tetnforceement can be vsec fox heating
]
desirable | requrvedl hehay/our _/
Punishment > Tt Ilmplies remo! siti ve consequences
go_as fo lower she frotabliity +f repeating.
undetirable behan four |4) | Eetinction= Me tmblier abtence
retreforcerne nt.
— IMPetcAT rons = Bs
| Reinforcement ~theor expiant in detaliahow
[Lan _tmdividval lear: behaviours Managers who
a “are making. Otembt te motyote -the
must encure. “that they
employe os
employees
denct reward al) y
simultaneously They must tell the
em, 1S hat
mployees tha eee eee pre 4
ay must +et! e
mployees how =they
cae. achieve. iets felmforceme nt»Vad
lee. tJ
cecke_put_forwiare the
jaa!
Mothation
cthat__geal sett, @ilen=
~t Abelfiic_and challenging | qealr
tty appropriate feedback tonhitute,
and beter task performance
imple wittdle, geals tndicae and qive divgedion
kh an employee Stout what meedi Jo be clone
sh Uttortc are requind to be pot!n:
and how moch eite = re c
features >
«The taillinqnecr fo Work towards attainment
Sexi J
e¢ goal1) TRO RA
paren
ol med by Ouchi: This theory clet f
banete. mats practice 4 how
Cire. Adopted Im USN 4 other
county. 7
s \ntlet . The letter @ doernot_¢tand. -fer
Anyvining « It just denates the state of affairs
related
ted -to Human Behavioure: as bat been
done In cace of Teory x o¢ Theory Y +
Tae the _broad featires of Theory 2 ara as ‘am ea
~ There is street Spar rai_€rm foees, Work -
—__ aN roby, vntons subeiwlefors ich ¢ Govt - 5
Een Ravel Ouch!, Rust, tmtegrit o benene
4 ee et related» then t. oe weet
prime plete amployeet_tend fo.be |
and —co-eBerate “fe the qyar'y _
«motivated |
__extend +
[ _ & [1Sttong Bond Biw. Organicatton 4 Emble eet >
There bo .a_ &fron
TN bonel _blw or rqanisation q teem empbloyeer because
Saba [fof stabitrty _of em et Im ~the ong”. Stabltitg
[ om see
lls created ey Life the Crnploy ment
conduel ve ai Oa alter and slow @mbleyee |
In case of economic Slowi-down n_ embloyea st
| bromotten
are not veteenched 4 shareholders are realty fo |
__[jatcep + _lowier Profit’ er eve Rotter3) | Gnployee Covtronment > Thera te em aloyee. Myo ly,
ment wihich comes -through mea niing ful par He!
tation tm decision making, tAlhen any déeelal ,,
us made _wiltheat envol ving’ the employees
they are bnformed henmedtately So that ~they
donot “feet iqnored. However, any decilon after
4 Lerbloy eee tn ary way ts_amade j olntty 2
. 4) [Alo formal Structure - ‘There 1S m0 forma | Crucore
2 fe the organfcation instead H ls 9 perfect tea,
: ee ect fea
\alork Co-operation along ult Sharing
information, retourcer 4 plans Enpplovees, work
a Ike a team member oF ani Bplay, or any
bBort — ang sho Poi well rtogerther ¢ Solves alt
ithe’ probtem — with + rena] reporting _telatienshi f
{Wit _minw _Abeclalisatton _of- ostfi07 ¢ feck
—! [The .orq ptacee emphasis on en. Atpect
_} sf »embto ee placement which provider opr
He learn #) Qrow, Thle enables them to
[develop Lara Abin tarhiet
back bone Sf fratcess .
5) | -ordina Hon of Homan Being» The leaders role
Is. to co-ordinate cope ¢ mot technology “Ho
“ha LAchleve productivity ae This _trwofyeadevelo tng
peofie cklite 4 -alro Js to achieve
on — falta © the employee -to the .clevel-
a ment ef 9 lass setfishy mort co-operative
——1, Sp praaeh +o anork +
y Jp ie rene
Cth ne =
= a Pe IMpUTCATION OF THEORY Z a
4 ( |The _prowllen of life-time embleyment Jo develop
ere a-strohq bend blu the orgn 4 the employ ces
led fe E
seems -fo be differs diffleut because of wie
Mason —>
(a) |Embloyeer ts wll kely to sean a_employee
tatho Gre unproductive because of. the avartia bI-
Uy ts of altevnative + Pease wie
yh)
a ® ln emptoyee oh not hes hesitate fo cwtch
over other _o} oy ts havin Wore
— T
ties | tenets ¢ Fo ionetan help i
2) Theory 2 emphasiser Common cultare q favite
t aesitegore Thetty X and Teery,¥ >
Gteqor, Managers Make certain ast
2Mbtlons about Human. pature The
Seep About human behaviour may difter
censiderah ty because of Comblerity of factors
) T f ¥.
Influencing thls behaviour, Mac Gregor
has Catedbviced these asturoptions tm two Be
¢ op poritee porn } sg
theory %- e
Tile the -traditlenal matere theory of Human fl
Natore» In -thle theory Mac Etec Ts
ascurntefony about eres bef mdlooy ibshtck
are ac follows ei
~the element:
1) || Mf: Ie responsible for_organts/mn
ah orgs le, ‘money, material, equipment,
opie, cit. “In -the hricert of economic
meeds: Oa, Va SE
2} [[kilth regard to _peofle tngt clireete thelr efforts
motivates them, 4 controls thelr action 4
modifies thely behaviour te fl the needs of
an org n.
lnteryentfon by mate fro te
i
3.) || Without iw activewould be passe - THOS ave tan - beets
b
= ||}s imdotent
See ttle, af _pesthbte
___Parelere”o be ‘quideds
ey en aie ee
ite oreanlsationa) meeds .
Nature - and
4) He latks ambliions and disitkes
Self centered an.
6 Ji He ts by | matin kesistange -to ‘Chengos= =
| ) ¥
4H) || He ts Gultibte ‘and not wery
r bright ->
Theory y
the Acaumpbton¢ ehuathtory Yoav ac Glee
The CKberditura of prysical anental effort
a
Ik ae ac play an Aare
ee Average f J
(slike
Homan belnq doer no:
9 ray be a
We ay werk fer sthem
Source Of satisfaction or dtasatistactton dep-
Ending on -the injor dmg condiHom +
External comtto! and ~phe threat of unlsh ment
‘are not the erty means fer brin sing
about otttorts towards ietog dijehiiver Bhi
Employee mult cherdse ceif- direction and self
His to achleve obfecHyer tshich helshe has
committed +
ne pe _6r ganloational objecHve
‘ a fanctlon of the. reward asiectated'y
Achlevement Of br ganleation Oblectives The
most sie ficant thie awards —-avo +e
Satlefartion of ap acl ~ -actuatisation eed «
wy [the average Human being leayne “under Pwher
~__|landition het only te acest but to SeekThee, ons billy \ er of vesbonel bility, tan,
te Ambitton g embharis on cee
— generat ‘nese of esherfen: § And
2 Vaden ei Im heve tent qua lttey
| vw) | [Me ca capacity _ fo exe exerctce “2 _ re tat:
ae at degree of imagination! Bede i.
| cretatiutte cattvity tm sta fe ty i tom OF or ainisationa |
z problom. — }c Widely distybuted fm as
- f
the
pep us
vn) || Under the Condom of —modesn Prdu shta}_17
Hie Imteltectual , potentialities of average,
hi Henwan being are only partially "Uiicedy
UB J
if tha 2stumpiaa, of. Reory Augoet a difp.
reach. te met Tt Fe 1 +s
1 ie 4 ede veint of rage ornblove =
ye ee S| te Le mar” ‘ena x dt —Nee
it +
tmparleon biat_Theary ¥ and “Tears to
Cm Percerroa OF tHeory x 4 Theor ' «
IMPLICATION OF Theory ¥ 9
Qulte 9 few orqanisattonc vse Theory % today «
Theory X eheoura 2s use of Hen contro! f
A lien that ¢mbloyeet
ate reluctant ~to organleational Changes»
Thutr It coer Not encourages
Cubervision +» 7
Many organizatons ave. usleor
Theory P nobiles thatthe _
create and encourages a Work,
which rovidlers 0 purtuniies to 0 employees to
take Inftative and self- direction - Employees
_|Khoutd be given: Oppurtuntties +to confy{ bute
\|+4o organisational wells being «
Theory. encourages decentralizaHon of author ity»
tearm uiork and “partle tbatfve decision making.
tn an organisation s :
_llan employee Can “make significa nt tontr}bution s
[Fieory * searcher and discovers he nay im whith
tm an Organisation: Th harnonice and matcher
employees! need 5 and Bvplia Hom with pgapier tana!
needs 4 asprank aFilme! ples aire or Clome nts of “ound
Motivatton Lyttem > .
—- 1) Adequate Motvatten > The mothatto» Gnttey,
Saul be Adequate cover
He. en tyre
—— hemran sive fal tia on Ht ¢heul d cove,
a Tr enatla eetivite 6k
Jorg "force
+ a) Aralysde ef Needs > A qed motivation _ sytem
or also attempts at _ardt aint athe factors
| whith motivate the enibioye es tn eel pieaaliho ft
m orga nisatfonal environment. Varlour needs ef
dee ernbley et) deqre of Hale lntensty 4 ae
he ects concequencel ef tte catrtyiy
Hhom Or Connulng -tHem at. atlitied om
mptove o Sette. shouts “fo awa la ds
ei 2) Aim Heth bn “MotivaHow Aystern The Svs tem
j Ahold be Alle iid terms of
understanding and _abbiicablttty ye by the
\ T
empleo ce ‘tm the ere. Embloveer eldords —
Ore’ Alrerted ~fo He Joeg)vlerltyyatlon _ =
feat__fartte lav ae,
res 3. coef ens ek
Abputel dU
meven MoHvatiom > In an org”, all ero ny eat
a Not ef came type: They dibter Im _edueaton
attitede, ambttton, ek+ Thus, mare educated
_ || 4b atnerHoue rom cah be motivated vite
ge vcihtle others cahnot be: Tf suc! —
cahn } ;
Mbloyees ane metivated beyond 4 _certarn
limit they — may create -fructration fe thems
lias overloaded or umachleva Rice eal creates
tf resfration : = ae