Job Title: Director – SQA Delivery
Location: Chennai/Hybrid
About CNSI:
CNSI delivers a broad range of health information technology enterprise solutions and customizable
products to a diverse base of state and federal agencies. We align, build, and manage innovative, high-
quality, cost-effective solutions that help customers achieve their mission, enhance business
performance, reduce costs, and improve the health of over 50 million Americans. With locations
throughout the U.S. and in India, CNSI employs a world-class team of technologists, healthcare subject-
matter experts, and program managers, all of whom have experience with large-scale mission-critical
information technology implementations.
Innovation and commitment to our mission are core to our DNA. And through our shared values, we foster
an environment of inclusion, empowerment, accountability, and fun!
About the Job:
The role of the Software Quality Assurance Leader is to use Software Quality Assurance best practices to
pursue a zero-defect production environment, continuously improve, and meet or exceed business
objectives aligned to quality program delivery. This role leads the Software Quality Assurance team and is
a member of the Technology Leadership Team.
CNSI supports a high-volume healthcare data system that is accessed through multiple web portals
What you will do:
Leads the Software Quality Assurance team and is accountable for the quality of deliverables,
customer relationships, test execution, and strategy, working independently of supervision
Oversees the Software Quality Assurance process
Leads by metrics and provides executive Software Quality Assurance dashboards for projects
and releases
Uses reusable framework to identify and manage test plans and related artifacts
Provides strategic direction across all programs and demonstrates leadership in QA management
of resources, cost, risk, and scope
Ensures that the Software Quality Assurance team creates traceable test plans and scripts
Uses tools and best practices to systematically measure and improve Software Quality
Assurance, enforcing process improvements
Leads and refines the QA program focused on automation
Approves requirements to ensure alignment with scope, schedule, and financial risk to quality
Ensures team adherence to established controls, standards, and methodologies
Approves requirements to identify scope, schedule, and financial risk to quality, and approves
mitigation plans to address issues
Leads the successful implementation of deliverables, ensuring quality and on-time delivery
Manages risk and ensures proper mitigation plans are implemented and communicated
appropriately to the customer and team
Ensures that constant innovation is encouraged at all aspects of Software Quality Assurance and
enforces alignment to industry standards
Possesses a strong understanding of strategic intent as defined in CNSI’s strategic plan
Leads transformation and change management initiatives about the Software Quality Assurance
team and CNSI’s overall business strategy objectives, working closely with senior management
Who you are:
Quality Assurance Leader with 15+ years of experience in the software industry preferably from
the Healthcare Domain, preferably large engagements
Strong technical knowledge with a successful track record of hands-on-experience in Software
Quality Assurance delivery
Manage Delivery excellence parameters quality, productivity, estimation, agile
Identify potential risks and issues in product implementation, services, and solutions
Strong leadership and interpersonal skills
Usage of appropriate tools to communicate the ideas/creative solutions
Hands-on resource management
Excellent Stakeholder relationship management
Excellent communication/presentation skills
