Defining Public Administration
Defining Public Administration
EDITORIAL BOARD
Editor in Chief
Jay M. Shafritz, University of Pittsburgh
Consulting Editors
David H. Rosenbloom, The American University
E. W. Russell, Victoria University of Technology, Melbourne
Associate Editors
Abdullah Al-Khalaf, Institute of Public Administration, Saudi Arabia
Geert Bouckaert, Katholieke Universiteit Leuven, Belgium
Beverly A. Cigler, Pennsylvania State, Harrisburg
Peter Foot, United Kingdom Joint Services Command and Staff College
Arie Halachmi, Tennessee State University
Marc Holzer, Rutgers, The State University of New Jersey
Richard D. Heimovics, University of Missouri-Kansas City
Jerry McCaffery, Naval Postgraduate School
J. Steven Ott, University of Utah
David 0. Renz, University of Missouri-Kansas City
Norma M. Riccucci, University at Albany, State University of New York
Larry D. Terry, Cleveland State University
Kenneth F. Warren, St. Louis University
Defining Public
Administration
Selections from the
International Encyclopedia of
Public Policy and Administration
Jay M. Shafritz
Editor in Chief
~l Routledge
~~ Taylor & Francis Group
New York London
First published 2000 by Westview Press
All rights reserved. No part of this book may be reprinted or reproduced or uti-
lised in any form or by any electronic, mechanical, or other means, now known
or hereafter invented, including photocopying and recording, or in any infor-
mation storage or retrieval system, without permission in writing from the
publishers.
Notice:
Product or corporate names may be trademarks or registered trademarks, and
are used only for identification and explanation without intent to infringe.
JF132l.D44 2000
351-dc21 99-087104
CIP
ISBN 13: 978-0-8133-9766-5 (pbk)
CONTENTS
Preface Vll
Part 4 Bureaucracy
11 Bureaucracy, Ralph P. Hummel 121
12 Bureaucrat Bashing, Charles T. Goodsell 128
13 Bureaupathology, Ruth Hoogland DeHoog 132
Part 12 Ethics
41 Administrative Morality, Willa Marie Bruce 407
42 Standards of Conduct, April Hejka-Ekins 416
43 Regime Values, John A. Rohr 420
44 Lying with Statistics, Claire Felbinger 422
45 Whistleblower, Deborah D. Goldman and David H. Rosenbloom 428
Appendix 437
Index 449
PREFACE
Vll
Vlll Preface
throughout the world from the smallest towns to the largest national bu-
reaucracies. And when we say definitions we mean just that; all articles
start by defining their topic. So if all the reader is seeking is a quick ex-
planation of the meaning of a concept or practice, they need read no fur-
ther than the first paragraph. The rest of the article will still be there if
and when the reader needs more detailed information. It is this defini-
tional format that inspired the title of the book you are holding.
It is very important that public administration be defined in the most
expansive manner possible. How else to examine its richness and sub-
tlety? How else to become aware of its historical significance, universal
application, and current developments? Public administration is both di-
rect and indirect. It is direct when government employees provide ser-
vices to the public as varied as local bus service, mortgage insurance,
mail delivery, water, and electricity. It is indirect when government pays
private contractors to provide goods or services for citizens. For example,
while NASA operates the space shuttle, the shuttle itself was built by the
employees of private corporations. The security guards and cleaning
staffs of many government buildings are employees of private compa-
nies. Does this put any of them outside the realm of public administra-
tion? Not at all. Remember that a government agency must hire, evalu-
ate, and hold them accountable for the quality of their performance-
whether these companies see to the cleaning of toilets or the building of
spaceships.
Throughout the world, government employees do things that affect
the daily lives of their fellow citizens. These things range from the heroic
(such as a firefighter rescuing a child from a burning building) to the
mundane (such as cleaning the streets). Usually these efforts are benefi-
cial. Sometimes they are not. Most of the time in most countries public
administrators tend to the public's business; for example, they build
schools and highways, collect trash, put out fires, plow snow where it is
cold, kill mosquitoes where it is hot, and provide essential social services
for the middle class as well as the poor. Unfortunately in some lands
public employees may be engaged to torture the innocent and murder
children. Amnesty International is the Nobel Prize-winning organization
that seeks to gain the release of political and religious prisoners by publi-
cizing their plight. Each year it publishes a report on the states that bru-
talize and violate the civil rights of their citizens. Now who do you think
does all this brutalizing and violating? None other than their local public
administrators! As a profession, public administration has developed
Preface ix
and the independent sector, among others. A complete list of all of the ar-
ticles in the Encyclopedia is included in an appendix to this book. It is an
enticing menu. Use it to decide which articles you may want to read in
addition to those reprinted here.
While Jay M. Shafritz of the University of Pittsburgh, the editor in
chief, initiated the Encyclopedia, it was from the beginning very much a
team effort. First he consulted extensively with David H. Rosenbloom of
the American University in Washington D.C. and E. W. Russell of Victo-
ria University in Australia. Thus, they became the "consulting" editors.
These three developed the overall design and dimensions of the Encyclo-
pedia. Then they invited thirteen other public policy and administration
scholars at major universities to join the team as associate editors. All the
editors then sought out the 462 contributors. Each editor was eventually
responsible for a few dozen to more than a hundred articles. Most editors
also wrote articles themselves.
Many of you would not be reading this book if you were not engaged
in or contemplating public service activities. What follows is not so much
a comprehensive survey-the field is too vast to be encompassed in one
or even a dozen readers-but a reconnaissance. Herein is the lay of the
land that you will encounter in the environment of public administra-
tion. Learn how to tinker with the machinery of government, see how
employees adapt to life in public organizations, discover the ancient se-
crets of modern strategic management, review the arcane rules of public
personnel administration, buy into the politics of the budgetary process,
and finally, examine how ethical it all is. Public administration is not only
a play that has a cast of millions, it is also a show that's been going on for
more than 5,000 years. The modest goal of this collection is to make your
journey into the sometimes untamed frontier of the public sector more
successful by providing the necessary definitional, historical, and con-
ceptual perspectives on this strange world. And how strange is it? As
Haldane said: stranger than we can imagine. Nevertheless, if you read
on, you will stretch your imagination and develop a fuller appreciation
for the importance and diversity of public administration.
Jay M. Shafritz
Part One
Overviews of Public Administration
1
PUBLIC ADMINISTRATION
Frank Marini,
University of Akron (emeritus)
3
4 Public Administration
Public Administration as a
Cultural and Social Phenomenon
The phenomena of public administration are also objects of study for
purposes other than the development of public administration. That is,
public administration can be the focus of study of other disciplines or
concerns, much as religion can be a topic of investigation for a sociologist
who is not religious and has no interest in improving religious experi-
ence for the godly. Thus, complex organizations, bureaucracy, and a vari-
ety of organizational, administrative, and policy phenomena constitute
Frank Marini 11
as elections, in which the citizens have had a voice). This is sometimes re-
ferred to as administrative neutrality: the idea that civil servants will
bring their knowledge and skills to the service of whichever party or set
of individuals is chosen to govern from time to time. This answer is still
the largely unquestioned theory of public administration legitimacy in
many parts of the world. Where public administration has been inter-
preted more frequently as having large aspects of discretion, policy for-
mulation responsibilities, and relatively autonomous leadership roles,
though, the possibility or appropriateness of neutrality has been increas-
ingly called into question. This has left the field of public administration
with the need to understand and explicate precisely how public adminis-
trators are or can be legitimate with reference to the citizenry and duly
established political orders. Working out the important ramifications of
such questions leads to dialogue and debate about the foundations of
public administration legitimacy, and this leads some to articulate a sense
that the field is in search of its role, identity, and purpose.
When these and other aspects-the mix, priority, and relative weight
of specific aspects varies from context to context and polity to polity-of
public administration identity are given serious and continuous delibera-
tion and debate, it is understandable that fundamental questions about
the status of public administration take on critical importance. The issues
and the dialogue are not presently at rest, and they are not likely to be in
the foreseeable future.
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Concerns about public administration's political legitimacy relate to its identity crisis by highlighting the field’s struggle to define its role and authority within the broader political and social context. Questions around legitimacy address how public administration is perceived in terms of its influence, efficacy, and alignment with governance structures, influencing its quest for a distinct and recognized identity within the academic and professional domains .
Public administration's ambivalence towards bureaucracy and hierarchy results in internal discourse where scholars often criticize or avoid embracing characteristics that definitions typically associate with their field. Some scholars argue that these features are not inherent and should be mitigated for the field's improvement. This ambivalence prompts debates within the scholarly community about the essence of public administration and its core characteristics .
Public administration’s dual nature as an academic pursuit and professional field is seen as potentially limiting its disciplinary development. This concept suggests it may be more of an applied field akin to medicine, which integrates scientific and practitioner concerns. As such, it encompasses research, education, training, and practice, similar to other established applied fields, and its growth is likely intertwined with navigating both these academic and practical dimensions .
Some argue that public administration’s perceived eclecticism is typical of developing fields because it reflects the diversity seen in other social sciences. Even fields considered hard sciences exhibit a range of investigations and applications. The eclectic nature does not inherently limit the field; rather, it may be indicative of the normal complexity and nuances experienced during the evolution of any field’s disciplinary framework .
Concerns over professional status amplify the identity crisis in public administration. There is debate on whether public administration can be considered a profession, akin to law or medicine, which influences its identity status. Despite a developing consensus on establishing professional standards without strict adherence to traditional professional definitions, this ongoing dialogue contributes to the perception of an identity crisis .
Public administration is often critiqued for lacking a unifying theory, unlike some other fields. However, this assessment is considered by some as overstated, since many social sciences draw from a multidisciplinary knowledge base, similar to public administration. The field's eclecticism, linked to its practitioner aspects, can be complex, yet it parallels the diversity found in other social sciences. The absence of a clear dominant paradigm is common in the development of many fields .
The identity crisis in public administration is associated with several key concerns: (1) the questioning and clarification of the discipline's formation; (2) whether it is properly a profession; (3) unease about theoretical unification; (4) the dual nature of being both a professional and scholarly field; (5) ambivalence towards bureaucracy and hierarchy; and (6) concerns regarding political legitimacy . These issues reflect the ongoing dialogue and tension that has characterized the field, similar to other social sciences, where questions of identity and methodology remain prevalent .
Dialogue about theoretical unity plays a crucial role in evolving public administration by encouraging discourse on its multidisciplinary foundations and practitioner connections. This ongoing dialogue emphasizes the importance of integrating diverse theoretical approaches rather than seeking a singular unifying theory. Such discussions shape the field's development and guide its balance between academic rigor and practical applications .
The generic approach to administration, which posits that management is the same across different fields, influences educational institutions to sometimes structure themselves in ways that reflect this notion. For example, public administration departments may be organized within a larger school of business or management. This persists despite a shift away from strongly asserting such a generic approach, and is influenced by various non-epistemological, non-professional, and non-pedagogical reasons .
Comparing public administration to fields like medicine positions it as both a scientific and practitioner-oriented endeavor. This analogy suggests that, like medicine, public administration can leverage knowledge from various disciplines to enhance its scientific and applied nature. Such comparisons aid in conceptualizing public administration as a legitimate field that balances academic research with practical application, supporting its comprehensive approach akin to that seen in applied sciences .