Scribd
Upload
48 views2 pages

Using the BURN CLEAN Model for Conflict Resolution

The document describes someone's experience using the BURN CLEAN model in a role play exercise with a partner. They found it difficult at first to describe the event without getting challenged, but being assertive allowed them to share what happened and how they felt while still engaging their partner. Using BURN CLEAN allowed for a structured conversation that identified the event, their reaction, and moved toward resolution, unlike conversations without the model that risked remaining unclear or unresolved. Their partner was also able to successfully use BURN CLEAN in sharing their perspective during the role play.

Uploaded by

api-717899309
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
48 views2 pages

Using the BURN CLEAN Model for Conflict Resolution

The document describes someone's experience using the BURN CLEAN model in a role play exercise with a partner. They found it difficult at first to describe the event without getting challenged, but being assertive allowed them to share what happened and how they felt while still engaging their partner. Using BURN CLEAN allowed for a structured conversation that identified the event, their reaction, and moved toward resolution, unlike conversations without the model that risked remaining unclear or unresolved. Their partner was also able to successfully use BURN CLEAN in sharing their perspective during the role play.

Uploaded by

api-717899309
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Prompt #1: Describe your ability to utilize the BURN CLEAN Model (or the difficulty you

had using it).

 Using the Burn Clean model was not hard but also not easy. I think, the difficulty
came from the multiple push backs when trying to describe the event. My partner
continued to challenge, but I also listened to not get hooked and allowed them to
share. I will say once the dialoged opened and I was able to share what happened,
what I felt and so on through the Burn Clean model. I noticed being more assertive,
allowed for better control of the conversation and allowed for goal to be reached
while also engaging and uplifting my partner.
Prompt #2: Describe the difference between using BURN CLEAN and not using BURN
CLEAN.

 Burn clean allowed for a structured approach that gave the ability to share my
feelings and how I could best support my partner to remove the conflict. Burn clean
allowed for quicker resolution by sharing those concerns but also by strengthening
the relationship, being clear, sharing what I want and the results that can be
achieved through these actions. Not using burn clean allowed for more opportunities
to get hooked and conflict rose or never got resolved. Conversations were also
unclear with no path toward resolution.
Prompt #3: Were you able to identify the EVENT? Were you able to identify
your REACTION? Describe the EVENT and the REACTION.

 The event was my partner negatively gossiping about me during a team meeting
when I got up to speak during a presentation. I could see the laughter and pointing
toward me as I struggled with publicly speaking. The reaction was how I felt
embarrassed, discriminated, unappreciated and unvalued during my part of the
presentation.
Prompt #4: Were you able to use "I" messages? Did you Rehearse?

 I was able to share that I appreciated them and the value they brought to the team
and that I wanted us to have a great relationship at work. I did not want a divided
team, but a united team that treats everyone with dignity and respect.
Prompt #5: Describe how successfully or unsuccessfully your partner used the BURN
CLEAN Model.

 My partner did very well sharing their concern (event) and the how they felt
(reaction) based on my actions during the practice. They used "I" statements to
share the relationship function, while also sharing what they wanted to see moving
forward. They explained to me how these actions can better our relationship but also
how they can improve the environment. I felt through the assertiveness but also how
they explained their event/reaction that I was being heard on the flip side, even
though it was not coming out right during the role play.
Prompt #6: What connection do you see between "Spitting Out the Hook," H.E.A.R.,
and BURN CLEAN?

 All three tie in together and are all someone how blended through a conversation.
Being able to not get wrapped up in conflict by staying centered and welcoming the
energy, practicing listening skills to hear what the other party is trying to
communicate and sharing what was heard but also creating solutions to this conflict.

You might also like