Table of Contents

1. Introduction.................................................................................................................1
2. Problem Statement.....................................................................................................1
3. Objectives....................................................................................................................2
4. Methodology................................................................................................................2
4.1. Requirement Identification.................................................................................2
4.1.1. Study of Existing System.............................................................................2
4.1.2. Requirement Collection...............................................................................4
4.2. Feasibility Study..................................................................................................6
4.2.1. Technical Feasibility....................................................................................6
4.2.2. Operational Feasibility................................................................................6
4.2.3. Economic Feasibility....................................................................................6
4.3. High Level Design of System..............................................................................6
4.3.1. System Flowchart.........................................................................................7
5. Gantt chart..................................................................................................................8
6. Expected Outcome......................................................................................................8
References/Citation
1. Introduction
Laundry firms presently use a manual system for the management and
maintenance of critical information. The current system needs a lot of paper
forms, with data stores spread throughout the laundry management infrastructure.
Often information (on forms) is incomplete or does not follow management
standards. Records are often lost in transit during computation requiring a
comprehensive auditing process to ensure that no vital information is lost.
Multiple copies of the same information exist in the laundry firm data and may
lead to inconsistencies in data in various data stores. [1]

A significant part of the operation of any laundry firm involves the acquisition,
management and timely retrieval of great volumes of information. This
information typically involves; customer personal information and clothing
records history, user information, price of delivery and retrieval period, users
scheduling as regards customers details and dealings in service rendered, also our
products package waiting list. [1] All of this information must be managed in an
efficient and cost-wise fashion so that the organization resources may be
effectively utilized.

The purpose of laundry management system is to computerize the management of

the laundry firm making it more efficient and error free. It aims at standardizing
data, consolidating data ensuring data integrity and reducing inconsistencies,
through the use of highly computerized process that is stress free, reliable and
quick through the use of PHP computer programming language and SQL database
application to both the users and the staff in charge of the registration and laundry
management processes. HTML, CSS and JS would be at the front-end and provide
the graphical user interface that relates with the user, while the PHP and SQL
database will be at the back-end to handle the data storage process.

2. Problem Statement
The Laundry business are using manual system which provide services only
during office hours. So customers have limited time to make any transactions. The
existence of the manual Laundry management system nowadays has overcome the

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 limitation of the business operation hours. However, there are many business for
Laundry and cleaning service but no any system for them. Besides that, there are
some customers who faced a problem in locating the suitable laundry and dry
cleaning services around them. The manual system data is impropriate managed,
every time customer send their clothes, staffs need to record their information
such as name address, phone number using book record.

 To get Laundry service a prospective customer must go to the nearest

office to register as a client.
 Laundry service that provide difficulties to make booking are not
advertised on the internet or web application and the manual system
involve a lot of paper work and consumer time.
 The current Laundry management system has poor reporting or
communication.
 The manual system create workload for the staff to keep and obtain
customer and staff information

3. Objectives
The proposed web-based system has the following features that will be included in
the online Laundry system. With the proposed system, the achievable advantages
are as follows:

 To develop a function that customer can be able to make booking for

cleaning services.
 To develop a system that will have a proper reporting/communication
pattern between the Business owner and customer.
 To develop a function that customer can post suggestion, comment and
complain.

4. Methodology
4.1. Requirement Identification
4.1.1. Study of Existing System
The system of managing the information related to a laundry was done manually
by doing various paper works till the advancement of the technology. All the

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records relating to laundry like customer, cloth, delivery and financial information
had to be managed on paper. So, if there were any mistakes in any of the record it
has to be rectified in every field where it is related manually. This would create
delay in the operation of the laundry business resulting decline of goodwill of
business. Thus, the manual work was more and system was more complex. Thus,
in our project desktops or laptops will be used to maintain the details of the
business which consequently decrease the paper work and the system efficient
with less complexity.

Some of the existing laundry services which even provide their services online
and use computerized method for recording information established in our country
are:

 [Link]
Washmandu provides the smart laundry solution to all our laundry woes.
They provide washing, steam ironing and other value added services to
make our life free of laundry hassles. On their websites user don't have to
login for accessing the services however as if they subscribe to their
services they can get or enjoy the perks available or provided by the firm.
Also unsubscribed users/customers can place orders for their laundries to
be washed/cleaned. They have user friendly user-interface where a
customer having less technological habit of using such systems can easily
navigate through their websites. A customer can easily view the price list
of different types of laundry available. They offer free pickup and delivery .
[2]
 HobyClean
HobyClean a product of Appleton Group LLC, is the world's first and
largest Online On-Demand Laundry E-commerce system providing access
to a global network of cost effective, efficient and high-quality laundry
services through their Online On-Demand platform and mobile apps (iOS
and Android). Appleton Group LLC, a "Global Technology Corporation
(Group)" is a Delaware (US) registered Limited Liability Company (LLC),
established with the vision of "Leading globally sustainable digital
consumption" and a Mission of "Driving sustainable human
transformation and superior consumer flexible consumption success

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 through digital transformation, technology and innovation". Appleton
Group LLC is a group leader in the Digital Consumption Section of the
Technology Industry. HobyClean is managed by a global cohort of
industry experts. [3]

 LaundroKart
LaundroKart is an On-Demand Laundry and Dry-Cleaning service
company, presently operating in Bengaluru. They provide an affordable
and convenient way of getting our laundry done right at our finger-tips.
They offer the best online laundry service in Bengaluru (India) and help
clients get rid of those extra pile of dirty clothes and deliver them fresh
clothes. [4]

 Pick My Laundry
Pick My Laundry provides premium washing and dry cleaning service
leveraging mobile based technology. They pick up our dirty duds from our
doorstep and deliver fresh, clean clothes back at our doorstep. Pick My
Laundry provides affordable and convenient way of getting our wash,
laundry and dry-clean done with prime quality. Their instant pickup at a
slot chosen by us with a turnaround time of 48 hours provides us laundry
and dry cleaning with best quality. The processing of washing, laundry and
dry cleaning is done in best-class setups with Italian equipment and
German chemicals. They also do laundry with antiseptic wash, fabric
softener and hygienic detergents. [5]

4.1.2. Requirement Collection

 Functional Requirements
Functional requirements are product features or functions that

as a developer one must implement to enable users to

accomplish their tasks. So, it’s important to make them clear

both for the development team and the stakeholders. Generally,

functional requirements describe system behavior under

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 specific conditions. Some of such requirements needed for our

laundry management system are:

 Only authentic user must have access to the system.
 Orders can be placed only after client/customer login to the system
using authentic credentials.
 After logging in client must be able to:
I. Place the order to wash laundry.
II. Enter their pickup and delivery address.
III. View the price list of different services.

 After the authentic admin/user gets logged in admin must be able

to:
I. Add, Edit, Delete and View categories
II. View the orders and delete the completed orders.
III. See the firm's financial performance reports.
 The system must alert the client after the account is created.
 Non-functional Requirements
Non-functional requirements are the requirements that specifies how the
system performs a certain function. In other words, a non-functional
requirement will describe how a system should behave and what limits
there are on its functionality. The non-functional requirements are:
 The data must be stored securely that means an unwanted user
must not be allowed to exploit the data.
 The response must not be greater than 1.5 seconds when the active
user is less than 5000.
 The data must be backed up so that even after the system gets
down it can be re retrieved.
 The user must be able to navigate through the website easily.
 The system must be flexible so that the new requirement can easily
be dealt with.
 The maintenance cost of the system must not be very high.
 System Requirements
Software configuration:

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  Operating System: Windows/ Linux/ Mac
 Technology: HTML, CSS, PHP
 Server: XAMPP
Hardware Configuration:
 Pentium IV Processor
 2GB RAM
 512GB HDD
 1024*768 Resolution Color Monitor

4.2. Feasibility Study

A feasibility study is an assessment of the practicality of the proposed plan or
project. According to its workability, impacts on the organization, ability to meet
user needs and effective use of the resources. The main tasks done during feasibility
study are:

4.2.1. Technical Feasibility

This involves questions such as whether the technology needed for the system
exists, how difficult it will be to build, and whether the firm has enough
experience using that technology. The system is the fact that it will be developed
on windows 10 platform and a high configuration of 8GB RAM on Intel Core i5-
10th Gen processor. The technology or tools used are HTML, CSS, JS, PHP,
MYSQL and XAMPP Server. The Google Chrome web browser is used for the
testing. So, the system is technically feasible.

4.2.2. Operational Feasibility

This project is operationally feasible because

 As to execute the system we need a laptop or an android and a browser

which is common to all and used by everyone in today's world.
 The potential users of this system are laundry shop owners and their staffs,
who are generally familiar with site navigations and management which is
the result of advancement of technology in present world, so little or
moderate training level would be required.

The system will provide a simple interface for the users to operate.

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4.2.3. Economic Feasibility
Economic analysis could also be referred to as cost/benefit analysis. It is the most
frequently used method for evaluating the effectiveness of a new system. The
system which is going to be developed does not require any additional hardware
or software as the interface of this system is developed using the existing
resources and technologies available more closely.

4.3. High Level Design of System

High Level Design (HLD) is a system design and includes the description of the
System architecture and design. Data flows, flowcharts, data structures are included
in HLD documents so that developers/implementers can understand how the system
is expected to work with regards to the features and the design. Laundry
Management System will be developed using HTML, CSS and PHP. There will be
laundry administrator who will have the right to add and delete users, view the
financial information and son on. Following are the system design of the system:

 Login to the system.

 Admin panel.
 Add user, view records
 Generate financial reports
 Add and delete customer information

4.3.1. System Flowchart

This will display how does the data is flowing in our system. To illustrate this,
symbols are used. They are connected together to show what happens to data and
where it goes.

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 Figure: System Flowchart of Laundry
Management
5. Gantt chart
Generalized Activity Normalization Time Table (GANTT) chart is type of chart in
which series of horizontal lines are present that show the amount of work done or
production completed in given period of time in relation to amount planned for those
projects. It is simply used for graphical representation of schedule that helps to plan
in an efficient way, coordinate, and track some particular tasks in project. The
purpose of Gantt chart is to emphasize scope of individual tasks. Hence set of tasks
is given as input to Gantt chart. [6]

Table: Gantt chart

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6. Expected Outcome
The proposed system will be develop to tackle issue changing the manual system
being used. It plan to mechanized data of the laundry consequently comforting both
customer and service from much pressure as experienced from the manual system.
This will do the breaking down and putting away of data either logically or
automatically, it will utilize modernized system to get to the data. The proposed
system will likewise have a few highlights like.

 The new system will provide editing of data record.

 The new system will provide information of those customer who are register with
the system.
 The system will provide information of customer who made bookings. Such as
Contact Number, Address.
 The system will also maintain the important information, record and data's.

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References/Citation

[1] O. Shoewu, N. T. Makanjuola, D. A. Phillips and A. Emmanuel, "Design and

Implementation of a Laundry Management System," The Pacific Journal of Science
and Technology, vol. 17, no. 2, pp. 197-204, 2016.

[2] "About Us: Washmandu," Washmandu, [Online]. Available:

[Link] [Accessed 01 March 2022].

[3] "About Us: HobyClean," Appleton Group LLC, [Online]. Available:

[Link] [Accessed 05 March 2022].

[4] "About Us: LaundroKart," Kleenco On Demand Services Pvt Ltd, [Online].
Available: [Link] [Accessed 06 March 2022].

[5] "About Us: Pick My Laundry," PML Solutions Pvt. Ltd, [Online]. Available:
[Link] [Accessed 09 March 2022].

[6] "Short Note on Gantt Chart - GeeksforGeeks," GeeksforGeeks, 07 October 2021.

[Online]. Available: [Link]
[Accessed 26 February 2022].

[7] E. Oehnel, "Problems of Laundry Management," Canadian Hospital, vol. 48, no. 11,
p. 34, 1971.