PROGRAMME; BACHELOR OF BUSINESS MANAGEMENT
MODULE NAME; MANAGEMENT INFORMATIO SYSTEM
MODULE CODE; BMU07318
FACILITATOR; NELSON (Mr William)
SEMESTER; ONE
ACAMEDIC YEAR; 2023/24
S/No NAME OF STUDENT REGISTRATIO NUMBER
1 NOELA H MCHAU BBM-01-0015-2022
3 JONATHAN SILOMBA BBM-01-0072-2022
4 MUSTAFA KISUGURU BBM-01-0048-2022
5 SHUKURU E ELIAS BBM-01-0032-2022
QN (01)
1. Input:
Package Information; Entered by the sender, including the parcel's weight, dimensions, destination, and
any special handling instructions.
Sender and Recipient Detail; Names, addresses, and contact information for both the sender and the
recipient.
Tracking Number; A unique identifier assigned to each package.
2. Processing
Routing and Sortin; The system determines the optimal route based on destination, considering factors like
transit times and customs requirements.
Barcode Scanning: Each package is assigned a barcode that is scanned at various points in the shipping
process, enabling real-time tracking.
Database Update: The system updates a central database with the current location and status of each
package as it moves through the shipping network.
Notifications: Automated notifications are triggered based on the package's status, providing updates to the
sender and recipient.
3. Output
Real-Time Tracking Information: Customers can access real-time information on the location and status of
their packages using the tracking number.
Delivery Confirmation; Once delivered, the system updates the database, and the customer receives a
confirmation of delivery.
Exception Handling; In case of delays or issues, the system generates alerts and notifications to inform
customers of any disruptions.
Reports and Analytics; The company can use the data collected for performance analysis, route
optimization, and customer satisfaction assessments. This process ensures transparency and efficiency in
the shipping and delivery of packages for companies like DHL.
QN (02)
i. Deo Store should consider adopting a hybrid revenue model for Bangladesh, combining transaction-
based revenue, subscription fees for premium services, and possibly advertising partnerships. Given the
diverse market, flexibility in revenue streams can enhance sustainability.
ii. Wayfair employs a B2C (Business-to-Consumer) model, focusing on selling furniture and home goods
directly to end consumers. They utilize a dropshipping model, collaborating with numerous suppliers to offer
an extensive product range without maintaining their inventory. This strategy minimizes inventory costs and
provides a broad selection for customers.
iii. E-commerce technology plays a pivotal role in developing strategies for DeoStore in Bangladesh.
Implementing advanced analytics, AI-driven personalization, and secure payment gateways can enhance
customer experience and loyalty. Integration with mobile platforms is crucial, given the prevalence of
smartphones in the region.
iv. The technological and market relationships in e-commerce involve dynamic interactions. Technologies
like AI, blockchain, and data analytics influence market dynamics, enabling personalized experiences.
Market relationships range from B2B (Business-to-Business) collaborations among suppliers to B2C
interactions with end consumers, creating a complex network.
v. People make money through e-commerce by engaging in various roles such as online retailing,
dropshipping, affiliate marketing, and creating digital products. E-commerce entrepreneurs can generate
income through effective online marketing, leveraging social media, and providing unique products or
services that cater to specific customer needs. Success often requires a combination of strategic planning,
digital skills, and understanding market trends.
REFERENCES
"Management Information Systems: Managing the Digital Firm" by Kenneth C. Laudon and Jane P.
Laudon.
"Information Technology for Management: On-Demand Strategies for Performance, Growth, and
Sustainability" by Efraim Turban, Linda Volonino, and Gregory R. Wood.
"Management Information Systems: A Managerial End User Perspective" by D. Steven Lipton.
"Information Systems Today: Managing the Digital World" by Joseph Valacich and Christoph Schneider.
