CALL SCRIPT

CALL OPENING

Good (Morning/Afternoon/Evening), Thanks for choosing [Link]. Am I speaking with................? (Name

I am calling from Policy Bazaar and my Name is...............and my employee ID is ….................. You had visited us
looking for a Growth Plan; therefore I have called to assist you.

This call will be recorded for quality and training purposes.

It is a very mature and smart decision by you to plan for your Future Goals as the saying is “Investment is
Compromising Today’s Comfort for achieving Future Goals”.

NEED ANALYSIS

Before we proceed, I would like to confirm a few details of yours so that I can suggest the best options as per your
requirement.

1. Date of Birth…………

2. Resident City..................... Example if a customer says Bangalore …That’s nice….IT City of India, Silicon Valley
of India (Purpose is to highlight the Specialty of that City)

3. Purpose of Investment (Growth/Tax Saving or Both)

4. Marital Status

5. Number of Children

6. Approx. Monthly Income/Annual Income

(-) Any Savings/Investments/Existing Premium of Policies

(-) Any Loans/Liabilities/ EMI of Credit Card (Car Loan/Home Loan)

(-) Approx. Monthly Expenses

Arrive at the Gross Amount before the unexpected expenses

(-) Sir/ Ma’am I would like to deduct Miscellaneous Expenses, the expenses that can arise any time like Giving Gift to
someone in Marriage/Birthday, Planning for Vacation etc. (at least 30% of Gross Amount)

This is the amount that you can start your investment with.....................

ESTABILISHING CONNECT

Sir As you are aware of the present Market Situation that what is happening in Market

a. Like the Fear of Rising Corona Virus Cases impacting the Global Economy.

b. Sensex is fluctuating and investors are losing crore of rupees.

Let me inform you Sir……if you invest in Policy bazaar in next 48 hrs, you will not lose a Single Rupee…………
whether you invest 10K or 10 lacs. And I will give you in writing too from insurance Companies.

The only thing you need to do is making a Quick Decision within next 48 hrs

Hurry Up! Limited offer by Policy Bazaar.

Sir before proceeding to the plan let me guide you with the Different investment options available in market in
which one can invest his/her money.

A. Equity: Wherein you invest you money in the shares of different companies which no doubt provides you with
high return but the capital is not secured. HIGH RISK-HIGH RETURN

B. Debt: Wherein you invest in Government Bond and Securities like FD, RD which provides you with guaranteed
return but is not able to beat inflation. LOW RISK-LOW RETURN

SUGGEST & EXPLAIN CAPITAL GUARANTEE PRODUCT

Policy bazaar is exclusively offering you Capital Guarantee Solution which is a combination of both Equity and Debt.

1. Plan with ZERO RISK & HIGH RETURN wherein the premium paid by you is 100% Guaranteed along with that
you can take upside of market performance.

2. No investment option available in market is providing you with 100% Guarantee along with high returns. 100%
Guarantee of premium paid will be shown in written.

3. Capital Guarantee Solution is a combination of two plans, one providing you with Capital Guarantee and the
other providing you with high returns. For e.g. You invested 10K monthly for 10 years so in total you paid 12 lac. So
the entire 12 Lac will be guaranteed through one plan along with that whatever portion of premium goes into other
plan (Market Linked/Equity) will help you to generate return @ 12-15%.

Let me tell you how Equity exposure can help you.

INFLATION: The Equity exposure in the plan will generate high return that will help you to beat inflation. Price rise is
a universal fact. The effect of inflation, even if it appears small in the short-term, can be massive over a few years.
A 5% inflation means Rs 100 will have the value of ₹ 95 a year later. But, a 5% decline is quite serious as in twenty
years later a sum of ₹ 21 lakh will have the same purchasing power as ₹ 7.5 lakh today if inflation grows by 5% every
year. In growing economies like India, the consumer level inflation can in fact be more than 5%.

POWER OF COMPOUNDING

Sir Pls open the Power of Compounding Calculator wherein you will see how saving 10000 per month for 10 years
will give you a corpus of………….. In just 15 years.

Now change the time period of investment to 20 years and see the difference.

POWER OF LONG TERM INVESTMENT IN MARKET

Sir Pls open the tab Market Performance wherein you can see the average market returns of last 10 years in double
digit figure. Also you can see the Sensex performance of last 30 years. Sensex started at 100 points in 1980 and now
it is at 41000. Sensex have always given double digit return in 10 years horizon.

The below guidelines we have to follow while investing in market.

A. Give time to the Market. Always invest for Long term at least greater than 10 years. For eg If you grow a seed
today then you will be able to see fruits in that tree after a certain time period. Here the time period is 10 years.
B. Past performance is the indicative of future returns and here you can see the past 10 years returns in double digit.
C. Always invest in diversified portfolio wherein you can see the average returns taking all the companies into
consideration will be more.
D. Here we have experts who are managing your portfolio. It will be hassle free investment for you. You can see the
AUM (Asset Under Management) the fund manager is managing.
FUND PERFORMANCE

Let me show you the Fund Performance of the fund. Pls click on the Funds available and pls let me know what you
can see. You will see the equity fund is able to generate double digit returns.

FUND PORTFOLIO

Pls click on the arrow wherein the fund name is written. You will be able to see the Fund Portfolio. You can see the
sector and the % of investment. Here you will see diversification.

NEW FUND OFFER

Here you can also see two new funds that is [Link] is New fund Offer. How NFO can benefit you. Let me explain
you the logic of Cost Price & Selling Price since our very first mathematic calculations, we've always learnt that if Cost
Price (Purchase Price ) is 10 Rs. per unit so in case of selling the same item one should bid a higher price this is the
only way to earn profits. This is what I am suggesting you to purchase a new fund at a lower rate and later on
gradually when the market will rise up and you will be able to earn profits on a much larger scale."

TAX BENEFIT (SECTION 80C & 10 10 D)

Under Section 80 C, the premium paid by you will get deduction from the Annual Income up to a Max of Rs 1.5 lac.
Under Section 10 10 D the amount received under the Policy will be 100% Tax Free.

LIFE INSURANCE COVER

Also you cannot ignore the benefit of Life cover that you will get in this policy which is at least 10 times of Annual
Premium. As all of us know that Death is certain but the timing is Uncertain.

PB ADVANTAGE

1. Zero Commission

2. 100% Calls Recorded

3. No Hidden Charges

4. Unbiased Advice

INCREASING THE TICKET SIZE

1. Showing the customer returns first in regular pay then converting it into limited pay.
2. Showing returns taking different AP in power of compounding calculator.
3. Discussing the 10% increase in salary every year.

CREATE URGENCY

1. COST OF DELAY

Sir let me tell you one thing, this is a very mature and smart decision by you to plan for your future Goals because the
earlier you start, the more you will be able to create the corpus. Let me explain to you that there is always a COST for
delaying your Investment.

Explain Cost of delay properly with age gap of 10 years and amount earned with proper calculations.

2. NEW FUND OFFER

3. MARKET PERFORMANCE
DECISION MAKING

Sir, depending on the conversation we have had today, I would suggest and recommend you to secure your goal
today. So, if I have explained you the plan well, we can go ahead and secure your future, right now.

Do not be a Thinker; Be a Decision Maker

CANCELLATION CHARGES

Sir also I would like to tell you that in case you cancels the policy after issuance then few deductions will be made
from the premium like stamp duty, pro rata risk premium, medical cost (if any)

PROPOSAL FORM Sir let us proceed with the Proposal form Filing.

DOCUMENTATION WITH TAT

Sir you will get the acknowledgement online after the payment. Then the First Premium receipt will be generated in a
day or two subject to issuance of the policy. You will receive the soft copy of your policy bond after 7-8 days from
issuance.

CLOSING

Sir, Congratulations and thank you for booking plan with us. Your booking ID is…. You would receive the soft copy of
your policy over the mail on your registered email ID. You need to provide scanned copies of your aadhaar card, pan
card card and income proof (if required) along with passport size photograph through email at
life@[Link] or through whats app at 8506013131.

Also for any future communication pls note down my contact details.

 Share toll free number – 1800-419-7717

Thanks for Choosing Policy [Link].

Have a Great Day Ahead.