Chapter IV
TECHNICAL ASPECT
This chapter discusses the technical aspect of the proposed business. It
includes the suppliers, sources of raw materials, supplier’s order flow, technical
process and production needs.
The Supplier
This presents and discusses the raw materials, sources of raw materials,
and suppliers order flow of the proposed business.
Supplies
The proposed business serves different kinds of beverages; they have three
suppliers which are the main sources for their products, equipment and materials
as regards with its maintenance for electricity and water supply. The suppliers
will be the Anastacio L. Products located at 220 A. Bonifacio, San Juan, Metro
Manila, La Cimbali Coffee Machines Sheridan Cor. Pines St., Mandaluyong, and
Fly Ace Corporation 13 Coral Way, Pasay, 1308 Metro Manila, that will help
Tempo Del Café have good quality of products.
Coffee to go / Beverage Bags - Coffee bags are basically tea bags, but instead
of tea, they have freshly ground coffee instead.
Creamer Portions – A non-diary product in powder or liquid form, made chiefly
from corn syrup solids and used as a substitute for cream, especially for coffee
cream.
Paper Hot Cups with Lids - A paper cup is a disposable cup made out of paper
and often lined or coated with plastic or wax to prevent liquid from leaking out or
soaking through the paper
Condiments Kits - a matched group of containers usually with tray or rack,
including containers for pepper, salt, and mustard and often stoppered cruets for
oil and vinegar.
Sweetener Portions - an artificial substance that has a similar taste to sugar.
Take-Out Cup Carriers - are the most widely used take-out packaging for the
foodservice and grocery industry.
Coffee Cup Sleeves - Are roughly cylindrical sleeves that fit tightly over handle-
less paper coffee cups to insulate the drinkers from hot coffee.
Coffee Packaging - A coffee bag is a container used for shipping and storing
coffee. Coffee beans are usually transported in large jute sacks, while coffee sold
to consumers may be packaged as beans or ground coffee in a small, sealed
plastic bag.
Quantity Particular Pictures Price
500 Coffee to go / P37,500
Beverage Bags
180 Creamer Portions P32,400
2000 Paper Hot Cups P7,720
with Lids
2000 Condiments Kits P4,500
500 Sweetener P5,000
Portions
500 Take-Out Cup P84,500
Carriers
2000 Coffee Cup P10,740
Sleeves
500 Coffee Packaging P9,500
Sources of Supplies
The source of supplies like chairs, tables, CCTV’s, aircons, light bulbs, toilet
bowl, faucets, and internet connection will be in VTY Trading, Citi Hardware, and
PLDT.
Suppliers Order Flow
This study showed the Suppliers Order Flow. The chart below represents the
buyer’s steps in order to have the purchased product from the supplier that
started from inquiry, to accommodation, to order placement, and ended with the
payment as it will immediately proceed to the processing of the delivery of the
materials needed and finally pick up those deliveries.
Inquiry
Accommodation
Order Placement
Payment
Delivery/Pick up
Figure 6: Suppliers Order Flow
Service Flow
The figure below shows the Service flow. Customers should inquire first in
the proposed business site in which they will be inquiring about their orders
which will be catered by the personnel of the proposed business. To be followed
by accommodation in which the head manager and employees will discuss the
product and services that are available. Then, discuss the offered services that
are provided by the proposed business, products and prices of the packages.
Confirmation with payment will end this flow
Inquiry
Accommodation
Service
Payment
Figure 7: Service Flow
Facilities
It refers to a place, especially buildings, where a particular activity
happens. It will provide a good working
3 condition to the employees and will also
3
make clients comfortable. The following are the facilities available in the
proposed business;
Counter Area- This section is a long flat-topped fixture in the shop across
which business is conducted with customers.
Customer’s Lounge- This section is where the clients can seat, comfort
and entertain themselves while waiting for their session.
Rest Room- For personal matters that everyone could not avoid, the
establishment has its rest room to accommodate the customers and employees
to try the items and other personal concerns.
Storage Room- The proposed business has equipment that will be placed
in the storage room for the safety and to prevent damaging easily.
Parking Area- An area outside of the coffee shop for parking the vehicle
of the customers.
Fire Exit- The proposed business will have an emergency exit that allows
for faster evacuation in case of fire outbreak that is possible to happen.
Machinery and Equipment
The proposed business would be needing equipment or tools for a successful
operation. These are tangible properties that are used in the operation of
business. The following are the equipment needed for the proposed business.
Espresso machine- This will be used to brew coffee by forcing
pressurized water near boiling point through a “puck” o ground coffee and a filter
in order to produce a thick, concentrated coffee called espresso.
Regular Coffee Grinder- This will be used as a single grinder for both
regular and decaf drip coffee can generally keep up with the lesser demand for
this type of drink.
Coffee Brewers- This will be used as automatic brewers, pour over coffee
machines to brew and serve coffee.
Frappe and Smoothie Blenders- This will be used to make frozen
espresso-based drinks like iced lattes, frappes, and macchiato.
Ice Machine- Ice is an essential ingredient in smoothies, ice coffees, and
other cold specialty drinks "not to mention in sodas or water" so having a reliable
ice machine is essential.
LED Signs- This will be put in the entrance to entice customers’ attention
to come into the establishment and enjoy the offers.
Fluorescent Light- It is used to provide illumination for the establishment.
Computer Set- This will be used for encoding data by the proposed
business to perform jobs more efficient and the business can then send coupons
or special promotions to these customers by email or posting on social media
site.
Printer- This will be placed at the manager’s office in which it will be used
for printing of documents and transactions needed in the proposed business.
Flat Screen TV- It will be placed in the lobby area for entertainment while
waiting to avoid boredom.
Air conditioner- This is advice that lowers the air temperature. The
cooling is typically achieved through a refrigeration cycle, but sometimes
evaporation or free cooling is used.
Fire Extinguisher- An object that extinguishes fire in case of fire
outbreak.
Water Dispenser- A machine used to keep the water cold or warm for
drinking purposes. It must be placed in the corner.
CCTV Camera- To tighten our security, signals from security cameras are
sent to private monitors for surveillance.
Generator Set- This will be the substitute of the electricity in case of a
black out.
Table 1. List of Machinery and Equipment
Particular Picture Quantity Price
Espresso 1 unit P560.00
Machine
Regular 1 unit P5,800
Coffee Grinder
Coffee Brewer 1 unit P560.00
Frappe and 1 unit P5,700
Smoothie
Blender
Ice Machine 1 unit P4665.70
LED Signs 1 unit P3,199
Fluorescent 10 units P139.00
Light
Computer Set 2 units P32.990
Printer 1 unit P3,500
Flat Screen 1 unit P4,999
TV
Air Conditioner 3 units P44.495
Fire 2 units P799
Extinguisher
Water 1 unit P2,890
Dispenser
CCTV Camera 3 units P1,399
Generator Set 1 unit P450,000
Furniture and Fixtures
This refers to the furniture, fixtures and other materials that are movable and
cannot be depreciate easily because it is considered to have an indeterminate
useful life. The following are the furniture and fixtures that will be used for the
proposed business.
Tables- is used as a surface for working at, eating from or on which to
place things.
Chairs- is a type of seat that helps the customer to feel comfortable while eating.
Sofa- is place in the waiting area where everyone can sit in a pile in comfort and
watch TV while waiting for their orders.
Cabinet- is a small room for displaying precious objects and later a piece
of furniture composed of a network of small drawers commonly enclosed by a
pair of doors.
Table 2. List of Furniture and Fixtures
Particular Picture Quantity Price
Tables 20 units P49,800
Chairs 40 units P13,920
Sofa 4 units P28,00
Cabinet 2 units P42,060
Utilities
These are the useful features in every working environment, such as electricity,
gas, water, cable and telephone. The following are the useful features of the
proposed business:
SOCOTECO II for electricity- is to make electric service available throughout its
coverage area.
PLDT for the Connection- is the country's leading broadband and digital
services provider that allows seamless, simultaneous streaming in all devices at
home and office.
Water Supply
Water District is the local corporate entity that operates and maintains a
water supply system in one or more provincial cities or municipalities.
Labor Supply
The proposed business should hire an applicant that must be suitable for
the expertise needed; helping employees to grow and stay committed over the
long term can help for the success of the proposed business. In hiring for the
position of one (1) store manager, five (5) barista, one (1) cashier, five (5) café
server, one (1) janitor and one (1) security guard who is responsible for the
security and safeness of the Shop.
Building Layout
The layout shows the plan of its foundation on the ground surface
according to its drawings, so that excavation can be carried out exactly where
required and position and orientation of the building is exactly specified.
Waste Disposal
The proposed business will put trash bins at every corner inside the shop
and at the waiting area to segregate the biodegradable and non-biodegradable
and to ensure the cleanliness is maintained in the said place. The garbage is
being collected by the Barangay San Isidro garbage collector in the morning at
8:00AM twice a week.