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James contacted Unifund's chat service regarding his auto insurance claim for a fire incident involving his 1996 Buick Roadmaster. Brenda Rocabella provided him with his claim number and the contact information for his adjuster, Harvi Bains. James expressed gratitude for the assistance he received during the chat.

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James Squires
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21 views1 page

Transcript 2

James contacted Unifund's chat service regarding his auto insurance claim for a fire incident involving his 1996 Buick Roadmaster. Brenda Rocabella provided him with his claim number and the contact information for his adjuster, Harvi Bains. James expressed gratitude for the assistance he received during the chat.

Uploaded by

James Squires
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© © All Rights Reserved
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Brenda Rocabella (2021-12-01, 11:22:47 AM): Thank you for contacting the Unifund

chat service for Auto Insurance Claims. You're chatting with Brenda Rocabella in
ON. To access your claim, can you please provide your claim or policy number?
Brenda Rocabella (2021-12-01, 11:23:21 AM): Good Afternoon
Me (2021-12-01, 11:24:06 AM): M75FAAS1FG
Me (2021-12-01, 11:24:27 AM): 1996 Buick Roadmaster
Brenda Rocabella (2021-12-01, 11:24:30 AM): Hi James Are you inquiring about a
claim or your policy?
Me (2021-12-01, 11:25:16 AM): Fire On Monday November 22-2021
Me (2021-12-01, 11:25:58 AM): I Am Waiting To Hear From An Ajuster
Brenda Rocabella (2021-12-01, 11:26:38 AM): Thank You James For privacy and
security reasons, please provide the address and year, make and model of your
vehicle on the policy.
Me (2021-12-01, 11:26:55 AM): That’s My Policy Number
Me (2021-12-01, 11:27:18 AM): Hello ??
Me (2021-12-01, 11:28:37 AM): 4702-39 Ave Box 734 Gibbons AB T0A1N0
Me (2021-12-01, 11:29:01 AM): 1996 Buick Roadmaster
Me (2021-12-01, 11:29:32 AM): My Phone Number Is 709-771-9585
Brenda Rocabella (2021-12-01, 11:30:24 AM): James your claim number is 000-01-
527690
Brenda Rocabella (2021-12-01, 11:32:16 AM): Your Adjuster is Harvi Bains -
[email protected] / 866-464-2424
Brenda Rocabella (2021-12-01, 11:32:37 AM): I will send the Adjuster a message and
ask him to contact you
Me (2021-12-01, 11:34:18 AM): Ms Brenda ! Thank You ; I’ve Been Trying To Get This
Info All Week , Bless You ; James
Brenda Rocabella (2021-12-01, 11:36:27 AM): You are very welcome James. I will send
the message to the Adjuster for you. Thank you for contacting Claims Chat. If you
need any further assistance please do not hesitate to contact us Monday to Friday
from 8:30am-6:30pm EST. Hope you have a pleasant day!
Me (2021-12-01, 11:37:46 AM): Thank You Ms Brenda ; You Have Been A Great Help ;

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