INTERNSHIP REPORT
ON
A STUDY OF RECRUITMENT
AT
ULEAD UNSCHOOL
Submitted by
PALURU USHA
1601-22-672-106
Batch: 2022-2024
Under the Guidance of
Dr. S. Saraswathi
Head of the Department & Associate Professor
School of Management Studies
Chaitanya Bharati Institute of Technology(A)
Kokapet, Gandipet, Hyderabad – 500075
INTERNSHIP OFFER LETTER
INTERNSHIP COMPLETION CERTIFICATE
DECLARATION
This is to certify that the internship titled “A STUDY OF RECRUITMENT AT
ULEAD UNSCHOOL” is a bonafide work completed by PALURU USHA,
160122672106, in partial fulfillment of the requirements of the MBA program and
submitted to CBIT, Hyderabad. I declare that this internship is a result of my own
efforts and has not been copied from any source.
Place: Hyderabad P. USHA
Date: 12 /12/2023 Roll no: 160122672106
Batch: 2022-2024
CBIT, Hyderabad
AKNOWLEDGEMENTS
I take this opportunity to express the fact that this internship report is the result of an
incredible amount of encouragement, co-operation, and moral support that I have received
from my institution, HOD, Mentor, team lead and fellow interns.
I wish to express my sincere gratitude to MR. SHASHWAT and MR. HASHIM ALI
for providing me an opportunity to do my internship at “ULEAD UNSCHOOL”.
I would also like to thank Prof. C. V. Narsimhulu, Principal, CBIT, for providing me
with this wonderful opportunity.
I would like to thank from the core of my heart, my mentor and HOD DR. S.
SARASWATHI, who helped me with coordinating my entire internship. I would also
like to express my deep sense of gratitude to all the members of Ulead Unschool who
directly or indirectly helped me during my internship. The internship opportunity I had
with “ULEAD UNSCHOOL” was a great chance for learning and professional
development.
I am also thankful to my family and friends for their support.
Therefore, I consider myself a lucky individual as I was provided with an opportunity to
be a part of an internship.
P. USHA
EXECUTIVE SUMMARY
I had the privilege of completing an internship in the Human Resources department at
ULead Unschool, where I immersed myself in various facets of HR operations. The
HR Internship has been an enriching and multifaceted experience, encompassing
various critical aspects of HR operations. Throughout the internship, the primary focus
has been on key functions such as recruitment, talent acquisition, employee on-
boarding management, conducting interviews and other functions related to HR. This
comprehensive exposure has not only deepened my understanding of HR practices but
has also honed my skills in executing these crucial responsibilities.
In addition to my involvement in recruitment, have played a pivotal role in the
employee on-boarding process, ensuring a seamless transition for new hires. This
involved not only implementing improvements to enhance the on-boarding experience
but also actively participating in the coordination and execution of various training
sessions and workshops for employees. These initiatives were geared towards
fostering professional development and growth within the organization.
In the realm of recruitment and talent acquisition, I actively participated in the entire
life cycle of the process. This involved crafting job descriptions, posting openings on
various platforms, screening resumes, and coordinating interviews. Through hands-on
engagement, I developed a nuanced understanding of aligning organizational needs
with candidate profiles, ensuring a seamless integration of new talent into the
company's workforce.
In conclusion, the HR internship at ULead Unschool has been a transformative
experience, equipping me with practical skills and insights that extend theoretical
knowledge. The exposure to recruitment, talent acquisition, on-boarding, and
interview processes has not only broadened my skill set but has also instilled in me a
profound appreciation for the strategic role HR.
TABLE OF CONTENTS
S. No. CONTENT Page
No.
1 Introduction 1-5
2 About company 6-8
3 About internship 9-23
• Nature of internship
• Roles and Responsibilities
• Internship objectives
• Skills required & Outcome of the internship
• Learning/ experience from internship
4 Conclusion 24
5 References 25
TABLE OF FIGURES
S. No Figure No. Title Page No.
1 1.1 Unschool logo 3
2 1.2 Ulead logo 3
3 2.1 Sample 12
4 2.2 Sample 13
INTRODUCTION
ULead Unschool is a dynamic and innovative company at the forefront of educational
and professional development. Established with a vision to redefine traditional
learning methodologies, ULead Unschool is committed to providing cutting-edge
educational solutions that bridge the gap between academic knowledge and practical
skills. The company's core philosophy revolves around cultivating learning, creativity,
critical thinking, and hands-on experience.
Founded on the principles of adaptability and forward-thinking, ULead Unschool has
rapidly emerged as a leader in the education sector. The company recognizes the
evolving needs of individuals and industries in the modern world and strives to equip
its students with the tools necessary to thrive in a rapidly changing global landscape.
One of the distinguishing features of ULead Unschool is its emphasis on industry
relevance. The company collaborates with leading professionals and organizations to
create a curriculum that aligns with the current demands of the job market. This
approach ensures that students not only acquire theoretical knowledge but also gain
practical insights and skills that are directly applicable in their chosen fields.
With a reputation for fostering innovation and embracing emerging technologies, the
company's dedication to providing a holistic learning experience extends beyond
traditional classroom settings, incorporating online platforms and experiential learning
opportunities to enrich the educational journey.
As an organization committed to empowering individuals to reach their full potential,
ULead Unschool continues to shape the future of education by offering transformative
learning experiences that prepare students for success in a dynamic and competitive
world.
1
HUMAN RESOURCES
Human Resources (HR) plays a pivotal role in the organizational landscape, serving
as the backbone for the effective management and development of an organization’s
most valuable asset – its people. In essence, HR is a multifaceted function that
encompasses various activities related to recruitment, talent management, employee
relations, training and development and overall workforce strategy.
The primary objective of HR is to optimize the potential of the workforce, ensuring
alignment with the organization’s goals and objectives. This involves attracting,
selecting, and retaining the right talent, as well as fostering a positive and inclusive
workplace culture. HR professionals act as strategic partners, working closely with
leadership to align human capital with the overall business strategy.
2
HR teams undertake various responsibilities in an organization, they
are:
• Recognize current and future hiring needs.
• Ensure compliance with federal, state, and governmental labour rules and regulations.
• Attract, recruit, and retain talent.
• Manage compensation and employee benefits.
• Ensure effective employee relations.
• Manage onboarding, training, and learning and development processes to boost
performance.
• Apply health and safety measures.
• Handle administrative tasks, such as payroll and taxes.
• Organize and oversee quarterly or annual performance reviews.
3
Human Resource Planning: Human resource planning is the process by which members
of the HR department identify current and future hiring or training needs. The purpose of human
resource planning is to make sure that a business has the right type of talent spread throughout
its departments.
Administration: HR's next function is administrative responsibility. Personnel policies and
procedures, as well as Human Resource Information Systems, are examples of this. Personnel
procedures address issues such as promotions, resettlement, sanctions, performance
improvement, sickness, regulations, cultural and ethnic diversity, unwelcome intimacy, and
bullying. Each of these scenarios requires the development and implementation of policies and
processes to properly comply with the demands or overcome the obstacles.
4
Recruitment and Selection: The second HR function is to recruit and choose the best
individuals for the company. Attracting new employees often begins with developing an
employee brand. Being an appealing employer offers several benefits, just as the reverse is true.
The tobacco business is an excellent illustration of the latter since it struggles to recruit talent
owing to its tarnished image.
Performance Management: Performance management is critical to ensure that employees
are both active and motivated at work. Supervision, defined objectives, and honest feedback are
all necessary components of effective performance management.
Training and Development: Training and development in Human Resource Management
(HRM) refers to a system of educating employees within a company. It includes various tools,
instructions, and activities designed to improve employee performance. It's an opportunity for
employees to increase their knowledge and upgrade their skills.
Career Planning: HR management is also responsible for providing workers with career
advice and development as part of its fourth function, which is career planning. Employees are
more likely to stay with a firm if they see how their goals connect with the company's long-term
vision. A strong employer brand, better succession planning, and more productive employees are
all advantages for the company.
Health and Safety: Health and safety laws set forth by government agencies should be
followed by all employers without exception. Our labor laws require that all employers provide
the necessary training, supplies, personal protective equipment (PPE), and information to
guarantee the safety of employees. Making these safety requirements a part of everyday business
operations is an important role of human resources management.
5
ABOUT COMPANY
ULead Unschool is an innovative education company dedicated to revolutionizing
traditional learning methods. Committed to bridging the gap between theory and practice,
the company provides cutting-edge educational solutions designed to nurture creativity,
critical thinking, and practical skills. ULead Unschool stands out for its industry-relevant
approach, collaborating with professionals and organizations to develop programs that meet
the current demands of the job market. Embracing technology and experiential learning,
ULead Unschool offers a holistic educational experience to empower individuals for success
in a rapidly evolving world.
Fig: 1.1 Fig: 1.2
UNSCHOOL: AN EDUCATION ECOSYSTEM DESIGNED TO
BRING OUT THE BEST IN YOU.
VISION: To provide alternative learning & teaching methods to enable the youth
towards employability.
MISSION: To create a powerful online learning ecosystem for everyone, tailored for
each one.
6
COURSES OFFERED
Finance and Accounting: The practice of recording, analyzing, and reporting
financial transactions for an organization, business, household, or other establishment
with regular expenditures.
Arts and Humanities: Both interpret human experience through words or non-verbal
forms of expression.
Marketing: Marketing blends theories of Finance, Business Management, Marketing
Research and Consumer Behavior. During the Marketing courses, you will learn how to
promote products or services in a way that leads to increased sale revenues.
Business and Entrepreneurship: This business entrepreneurship degree will give
you a business management education, with a focus on entrepreneurship and its role in
the economy and society.
7
Coding and Development: A software development course teaches you how to
create, design, deploy, and support computer software.
Software & Technology: Software Technology programmes which create varying
levels of capabilities enabling intensive and extensive use of computers and develop
computer programming.
8
ABOUT INTERNSHIP
An HR internship is a valuable opportunity for individuals to gain hands-on
experience in the field of Human Resources, offering exposure to diverse aspects of
HR functions. Throughout the internship, we typically engage in activities that span
the entire employee life cycle. One key area often explored is recruitment and
staffing, where we assist in posting job openings, reviewing resumes, conducting
interviews, and participating in the decision-making process for new hires.
In addition to recruitment, we often play a role in employee on-boarding, assisting in
the preparation of orientation materials, conducting orientation sessions, and helping
new employees integrate into the organization seamlessly. This exposure allows
interns to understand the significance of effective on-boarding in fostering a positive
employee experience.
Participating in training and development initiatives is another common aspect of HR
internships. we assist in coordinating training programs, contributing to the
enhancement of employee skills and knowledge. This involvement not only broadens
their understanding of professional development but also underscores the importance
of continuous learning within organizations.
9
Employee relations is a critical dimension explored during an HR internship,
involving activities such as addressing employee inquiries, managing concerns, and
participating in conflict resolution processes. This hands-on experience fosters a
deeper understanding of the interpersonal dynamics within the workplace and the
role of HR in maintaining positive employee relations.
We also gain insights into HR policy and compliance matters, familiarizing
themselves with organizational policies, procedures, and legal requirements. This
exposure helps interns understand the significance of adherence to regulations and
ethical standards in HR practices.
Performance management is another area where we may actively participate. This
involves involvement in performance review processes, goal-setting activities, and
understanding the mechanisms for evaluating and enhancing employee performance.
HR interns often engage in data analysis and reporting activities using HR software
to evaluate employee metrics, turnover rates, and other key performance indicators.
This analytical aspect of the internship contributes to developing skills in using data
to inform HR decision-making.
The internship also encompasses general HR administration tasks, including
maintaining employee records, updating databases, and handling documentation.
This provides interns with a comprehensive view of the administrative
responsibilities inherent in HR roles.
Furthermore, we interns have been involved in employee engagement activities, such
as organizing events or surveys to gauge employee satisfaction and foster a positive
workplace culture. Building professional networks within the HR department and
across other organizational units is emphasized, recognizing the importance of
networking in HR roles.
10
NATURE OF INTERNSHIP
Company Name UNSCHOOL (ULEAD)
Role HR Intern
Mode of Internship Virtual
Duration 45 Days
Starting Date 17-09-2023
Ending Date 03-11-2023
Team Mentor Mr. Shashwat Narayan
11
IMPORTANCE OF INTERNSHIP PROGRAM
• During the Internship Program, there was an opportunity to experience the real-
time corporate culture.
• It helped to develop and refine essential HR such as recruitment, employee
relations, training, and development.
• It also helped in shaping the career by providing industrial experience and insights.
• Also, I have got the chance to build valuable professional connections within the
organization.
• Got a chance to work with corporate professionals and gain some valuable
experience.
• It provides a platform for interns/students to develop professional confidence.
12
ROLES AND RESPONSIBILITIES
As an intern of the ULead Unschool program, the primary task is to market the Unschool
courses to students across various colleges in the country.
It involves –
Role: HR Intern
Responsibilities:
1. Market research to identify the target market for the products.
2. Recruitment of marketing and operations interns for a period of 1 month.
3. The process of recruitment consists of talent acquisition followed by scheduling the
interviews as well as selecting the right candidates.
4. The recruitment content shall be provided by your respective manager.
5. Assisting in managing employee on-boarding.
6. Managing the data related to marketing and sales interns.
13
INTERNSHIP OBJECTIVES:
- Skill Development:
Develop and enhance practical HR skills, including recruitment, employee relations,
HR administration, and other relevant functions.
- Hands-on Experience:
Gain real-world, hands-on experience by actively participating in HR tasks, and day-
to-day operations within the organization.
- Understanding HR Processes:
Acquire a thorough understanding of HR processes, policies, and procedures within
the organizational context.
- Professional Conduct and Ethics:
Develop a strong understanding of professional conduct and ethics within the HR
profession, adhering to confidentiality and ethical standards.
- Professional Networking:
Build a professional network by interacting with HR professionals, mentors, and
colleagues, fostering connections that contribute to future career growth.
- Feedback and Continuous Improvement:
Receive constructive feedback on performance to identify strengths and areas for
improvement, fostering a culture of continuous learning and development.
14
WORK DONE
✓ Attended regular sessions.
✓ Reporting to manager (Team Lead).
✓ Conducting Interviews.
✓ Recruiting and staffing the interviewed candidates.
✓ Providing training for new interns.
✓ Submitted the given tasks on time.
THESE ARE THE SAMPLE LEADS FOR THE INTERVIEW:
15
Fig No: 2.1 Work sample
16
Fig. No: 2.2 Work sample
17
LEARNINGS AND OUTCOMES
❖ Recruitment Skills:
- Developed expertise in sourcing, screening, and interviewing candidates.
- Gained insights into the entire recruitment process, from job posting to offer
negotiation.
- Enhanced ability to identify and attract top talent to the organization.
❖ Team Collaboration:
- Worked collaboratively with cross-functional teams, improving interpersonal and
communication skills.
- Learned how to effectively liaise with different departments to understand their hiring
needs and align recruitment strategies.
❖ Leadership Development:
- Achieved promotion to Senior HR intern, indicating a demonstrated ability to take on
increased responsibilities.
- Developed leadership skills by managing and guiding junior team members in the
recruiting process.
❖ Multitasking and Time Management:
- Juggled various responsibilities, such as recruiting tasks and working with different
teams, demonstrating strong multitasking abilities.
- Honed time management skills to meet deadlines and prioritize tasks effectively.
18
❖ Adaptability and Flexibility:
- Adapted to changes in recruitment processes, industry trends, and company needs.
- Successfully navigated diverse challenges within the HR domain, showcasing
flexibility in handling different situations.
❖ Communication Skills:
- Improved communication skills through regular interactions with candidates, team
members, and other departments. Enhanced written and verbal communication in areas
such as drafting job descriptions, conducting interviews, and providing feedback.
❖ Problem-Solving:
- Developed problem-solving skills by addressing recruitment challenges and finding
innovative solutions.
- Gained experience in resolving conflicts or issues within the team or with
stakeholders.
❖ Understanding of HR Functions:
- Acquired a broad understanding of HR functions beyond recruitment, such as
employee relations, on-boarding, and HR policy implementation.
- Collaborated with other HR teams, expanding your knowledge of the overall HR
landscape.
19
❖ Networking:
- Built a professional network through interactions with candidates, colleagues, and
professionals from different teams or departments.
- Leveraged networking opportunities for personal and professional growth.
20
SKILLS ACQUIRED
➢ Communication skills (verbal & written).
➢ Adequate knowledge of MS Office word, PowerPoint, Excel.
➢ Acquired knowledge on the foundations of Human Resource Management.
➢ Recruiting, Performance evaluation.
➢ Time management, networking, and adaptability.
21
OUTCOMES OF THE INTERNSHIP
The outcomes of an HR internship at Ulead Unschool can encompass various aspects
that contribute to your professional growth and development.
Here are the outcomes of it.
➢ Skill Enhancement
➢ Exposure to HR Management
➢ Professional Development
➢ Network Building
➢ Increased Confidence
➢ Feedback and Improvement
➢ Professional Ethics
➢ Resume Enrichment
➢ Career Clarity
➢ Feedback and Self-Assessment
22
INTERNSHIP EXPERIENCE
❖ This internship has been a great opportunity to improve
my personal and professional skills.
❖ This internship provided me with valuable insights into
the dynamic field of HR.
❖ Communicating with candidates(applicants) during the 45 days of my
internship helped me to know how to approach people and improved
my social skills.
❖ I am grateful for the opportunity to contribute to ULead Unschool’s HR
team, and I strongly believe that the experiences gained during this
internship will definitely be helpful for my future endeavors in Human
Resources.
23
CONCLUSION
In conclusion, the HR internship at ULead Unschool has been a transformative and
enriching experience that has significantly contributed to my professional growth.
Throughout this internship, I had the opportunity to immerse myself in various aspects
of human resources, gaining practical insights into the dynamic world of talent
management and organizational development.
I actively participated in the recruitment processes, from screening resumes to conducting
interviews, allowing me to develop a keen eye for identifying top talent. The exposure to
employee on-boarding and engagement initiatives has not only honed my communication
and interpersonal skills but has also deepened my understanding of creating a positive
workplace culture.
In addition to my primary roles, the opportunity to collaborate with different teams
provided me with a holistic view of HR functions beyond recruitment and training. This
exposure deepened my understanding of employee relations, performance management,
and HR administration, contributing to a well-rounded skill set.
I am grateful for the guidance and mentorship provided by the ULead Unschool HR
team, who not only entrusted me with the responsibilities but also fostered an
environment conductive to learning and growth. This internship has not only enhanced
my professional capabilities but has also instilled in me a profound sense of commitment.
This experience has solidified my passion for human resources, and I am excited about
using the skills and knowledge gained at ULead Unschool in my future endeavours
within the field.
24
REFERENCES
➢ https://www.unschool.in/
➢ https://www.instagram.com/team_ulead/?hl=en
➢ https://www.linkedin.com/company/unschool-it/?originalSubdomain=in
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