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ERROR CODE BOOK FOR REFRIGERATOR
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Table of Contents
VOLTAGE AT POWER SUPPLY SOURCE .................................................................................................................................................................. 3
Error Codes in RS EON 603 Side By Side Refrigerator ............................................................................................................................................ 4
Error Codes in Converti Refrigerator ..................................................................................................................................................................... 8
Error Codes in Vesta Refrigerator ........................................................................................................................................................................13
Error Codes in NXW Refrigerator .........................................................................................................................................................................18
ERROR CODES IN RS EON VELVET RIT (SIDE BY SIDE) REFRIGERATOR ..................................................................................................................22
ERROR CODES IN RM EON VELVET RFD (4 Door) REFRIGERATOR .........................................................................................................................27
Steps for Diagnosis of PCB failure (LED indication Pattern)..................................................................................................................................31
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VOLTAGE AT POWER SUPPLY SOURCE
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Error Codes in RS EON 603 Side By Side Refrigerator
Error Code Explanation
E1 Refrigerator Temperature sensing is abnormal
E2 Freezer Temperature sensing is abnormal
E6 Communication Failure
E9 Defrost Sensor Temperature sensing is abnormal
Error Code E1
Malfunction decision The resistance across the refrigerator sensor wire should be approximately 2 kΩ at 25 ⁰C. The resistance
conditions should decrease with increase in temperature.
Supposed causes ● Disconnected sensor
● Sensor open or short
● PCB faulty
Check the connection Not OK
between temperature Connect the connector
sensor and PCB
OK
V
Not OK
Check the resistance
value of the sensor Change the Sensor
OK
Change the PCB
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Error Code E2
Malfunction decision The resistance across the Freezer sensor wire should be approximately 2 kΩ at 25 ⁰C. The resistance
conditions should decrease with increase in temperature.
Supposed causes ● Disconnected sensor
● Sensor open or short
● PCB faulty
Check the connection Not OK
between temperature Connect the connector
sensor and PCB
OK
V
Not OK
Check the resistance
value of the sensor Change the Sensor
OK
Change the PCB
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Error Code E6
Malfunction decision When Main PCB is not receiving communication form Display PCB or Door switch or Damper motor or inverter card
conditions the Display shows E6.
Supposed causes ● Disconnected connectors
● Wire open
● PCB faulty
Check the connection Not OK
between main PCB and Connect the connector
other components
OK
V
Not OK
Check wire
continuity between Internal wire defect
main PCB and display
OK
Change the PCB
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Error Code E9
Malfunction decision The resistance across the Defrost sensor wire should be approximately 2 kΩ at 25 ⁰C. The resistance should
conditions decrease with increase in temperature.
Supposed causes ● Disconnected sensor
● Sensor open or short
● PCB faulty
Check the connection Not OK
between temperature Connect the connector
sensor and PCB
OK
V
Not OK
Check the resistance
value of the sensor Change the Sensor
OK
Change the PCB
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Error Codes in Converti Refrigerator
Error Code Explanation
Evaporator / Defrost sensor failure.
Refrigerator compartment (Lower compartment) sensor failure.
Freezer compartment (upper compartment) sensor failure
Memory Recall Failure
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Error Code Evaporator / Defrost sensor failure.
Malfunction decision conditions The resistance across the Evaporator/Defrost sensor wire should be approximately 5 kΩ at 25 ⁰C.
The resistance should decrease with increase in temperature.
Supposed causes ● Disconnected sensor
● Sensor open or short
● PCB faulty
Check the connection Not OK
between temperature Connect the connector
sensor and PCB
OK
V
Not OK
Check the resistance
value of the sensor Change the Sensor
OK
Change the PCB
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Error Code Refrigerator compartment (Lower compartment) sensor failure.
Malfunction decision conditions The resistance across the Freezer sensor wire should be approximately 5 kΩ at 25 ⁰C. The
resistance should decrease with increase in temperature.
Supposed causes ● Disconnected sensor
● Sensor open or short
● PCB faulty
Check the connection Not OK
between temperature Connect the connector
sensor and PCB
OK
V
Not OK
Check the resistance
value of the sensor Change the Sensor
OK
Change the PCB
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Error Code Freezer compartment (upper compartment) sensor failure
Malfunction decision The resistance across the Freezer sensor wire should be approximately 5 kΩ at 25 ⁰C. The resistance
conditions should decrease with increase in temperature.
Supposed causes ● Disconnected sensor
● Sensor open or short
● PCB faulty
Check the connection Not OK
between temperature Connect the connector
sensor and PCB
OK
V
Not OK
Check the resistance
value of the sensor Change the Sensor
OK
Change the PCB
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Error Code Memory Recall Failure
Malfunction decision The refrigerator stops all operations. Compressor, heater, both fans are turned OFF and the error is
conditions notified on the display as under along with intermittent audible beeps.
Supposed causes Memory recall feature may fail if there is power interruption at the moment when data is being
written to memory.
Check the connection Not OK
between temperature Connect the connector
sensor and PCB
OK
V
Not OK
Check the resistance
value of the sensor Change the Sensor
OK
Change the PCB
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Error Codes in Vesta Refrigerator
Error Code Explanation
Communication Error
Fridge Sensor Faulty
Defrost Sensor Faulty
Fridge and Defrost Sensor Faulty
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Error Code Communication Error
Malfunction decision When Main PCB is not receiving communication form Display PCB or Door switch or inverter card the Display led
conditions blinking as in the above image.
Supposed causes ● Disconnected connectors
● Wire open
● PCB faulty
Check the connection Not OK
between main PCB and Connect the connector
other components
OK
V
Not OK
Check wire
continuity between Internal wire defect
main PCB and display
& Inverter PCB
OK
Change the PCB
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Error Code Fridge Sensor Faulty
Malfunction decision The resistance across the Freezer sensor wire should be approximately 8 kΩ at 25 ⁰C. The resistance
conditions should decrease with increase in temperature.
Supposed causes ● Disconnected sensor
● Sensor open or short
● PCB faulty
Check the connection Not OK
between temperature Connect the connector
sensor and PCB
OK
V
Not OK
Check the resistance
value of the sensor Change the Sensor
OK
Change the PCB
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Error Code Defrost Sensor Faulty
Malfunction decision conditions The resistance across the Evaporator/Defrost sensor wire should be approximately 8 kΩ at 25
⁰C. The resistance should decrease with increase in temperature.
Supposed causes ● Disconnected sensor
● Sensor open or short
● PCB faulty
Check the connection Not OK
between temperature Connect the connector
sensor and PCB
OK
V
Not OK
Check the resistance
value of the sensor Change the Sensor
OK
Change the PCB
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Error Code Fridge + Defrost Sensor Faulty
Malfunction decision The resistance across the Fridge or Defrost sensor wire should be approximately 8 kΩ at 25 ⁰C. The resistance
conditions should decrease with increase in temperature.
Supposed causes ● Disconnected sensor
● Sensor open or short
● PCB faulty
REFER ABOVE FLOWCHARTS
Door Alarm:
If door is left open for more than 2 mins the LEDs as per set temperature settings may
start blinking.
Error Code Door Open
Malfunction decision conditions LEDs as per temperature setting blinking with alarm, even when door is closed
Supposed causes ● Door Switch Faulty
● Internal wiring of switch faulty
●PCB faulty
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Error Codes in NXW Refrigerator
Error Code Explanation
E1 Communication Failure
E2 PC sensor Failure
E3 FC sensor Failure
D1 Deactivate Demo mode
Error Code E1
Malfunction decision When Main PCB is not receiving communication form Display PCB or Door switch or Damper motor or inverter card
conditions the Display shows E1.
Supposed causes ● Disconnected connectors
● Wire open
● PCB faulty
Check the connection Not OK
between main PCB and Connect the connector
other components
OK
V
Not OK
Check wire contunity
between main PCB Internal wire defect
and display
OK
Change the PCB
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Error Code E2
Malfunction decision The resistance across the Refrigerator sensor wire should be approximately 2.1 kΩ at 25 ⁰C. The
conditions resistance should decrease with increase in temperature.
Supposed causes ● Disconnected sensor
● Sensor open or short
● PCB faulty
Check the connection Not OK
between temperature Connect the connector
sensor and PCB
OK
Not OK
Check the resistance
value of the sensor Change the Sensor
OK
Change the PCB
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Error Code E3
Malfunction decision The resistance across the Defrost sensor wire should be approximately 2.1 kΩ at 25 ⁰C. The
conditions resistance should decrease with increase in temperature.
Supposed causes ● Disconnected sensor
● Sensor open or short
● PCB faulty
Check the Not OK Connect the connector , CHECK
connection of IF THE YELLOW WIRES ARE
defrost sensor at BROKEN,LOOSE OR CUT Sensor Internally broken,
MAIN PCB. check sensor wires if all okay
change sensor resistance
OK
OK
Check the Resistance at connector is 0.L Check the Sensor Disconnected
connection of Fit Sensor
Resistance value of
defrost sensor properly
the sensor at Main
PCB connector in freezer
Shows some value
Excess Frosting, gasket gap or drain tube issue to be rectified
Temperature sense temp
below -32C
Check if value Fan Motor Not working, malfunction of switch, fan blade stuck or fan motor
matches the chart
Ref sensor Not sensing Cutoff temp. or compressor running continuously
OK
Change PCB
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Error Code D1
Malfunction decision Demo mode. All LED working but compressor won’t run
conditions
Supposed causes ● Demo mode Activated
Long press UP arrow for Not OK
3 seconds on display Check Display PCB
PCB
OK
V
Demo Mode Deactivated
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ERROR CODES IN RS EON VELVET RIT (SIDE BY SIDE) REFRIGERATOR
Error Code Explanation
E1 Refrigerator sensor malfunctions
E3 Freezer sensor malfunctions
E4 Evaporator/Defrost sensor malfunctions
E0 Environment sensor malfunctions
Er Communication receiving malfunctions
Ec Communication sending malfunctions
F1 Freezer fan motor malfunctions
Note:
Er and Ec code will be displayed only in 4 hours after power-on.
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Error Code Sensor Malfunction (E1, E3, E4)
Malfunction decision The resistance across the Refrigerator sensor wire should be approximately 2 kΩ at 25 ⁰C. The
conditions resistance should decrease with increase in temperature.
Supposed causes ● Sensor connector loose
● Sensor connecting wire open
● Sensor faulty
● Main board
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Error Code E0- Environment sensor error
Malfunction decision conditions Environment sensor is a part on display PCB, above wiring means tracks on
PCB
For E0 error as sensor is part of Panel, changing panel is the only solution.
*Always check if switching refrigerator On and Off solves the issue first
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Error Code Communication error (Er, Ec)
Malfunction decision conditions Main PCB is not able to receive or sending communication form Display PCB.
Supposed causes ● Wiring Open
● Display PCB faulty
● Main PCB faulty
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Error Code F1- Freezer fan motor error
Malfunction decision conditions Fan Motor not operating, winding open or fan jammed.
Supposed causes ● Wiring open
● Fan Motor Faulty
● Main PCB Faulty
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ERROR CODES IN RM EON VELVET RFD (4 Door) REFRIGERATOR
Code Problem
E0 Environment sensor malfunctions
E1 Refrigerator sensor malfunctions
E3 Freezer sensor malfunctions
E4 Freezer defrost sensor malfunctions
E5 Convertible sensor malfunctions
E6 Convertible defrost sensor malfunctions
E8 Humidity sensor malfunctions
F1 Freezer fan malfunctions
F3 Convertible fan malfunctions
Ec Communication sending malfunctions
Er Communication receiving malfunctions
Error Code Ambient sensor Malfunction (E0 & E8)
Malfunction decision The resistance across the Refrigerator sensor wire should be approximately 2 kΩ at 25 ⁰C.
conditions The resistance should decrease with increase in temperature.
Supposed causes ● Sensor connector loose
● Sensor connecting wire open
● Sensor faulty
● Main board
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Error Code Sensor Malfunction (E1, E3, E4, E5 & E6)
Malfunction decision The resistance across the Refrigerator sensor wire should be approximately 2 kΩ at 25 ⁰C.
conditions The resistance should decrease with increase in temperature.
Supposed causes ● Sensor connector loose
● Sensor connecting wire open
● Sensor faulty
● Main board
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Error Code Fan motor error (F1 & F3)
Malfunction decision conditions Fan Motor not operating, winding open or fan jammed.
Supposed causes ● Wiring open
● Fan Motor Faulty
● Main PCB Faulty
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Error Code Communication error (Er, Ec)
Malfunction decision conditions Main PCB is not able to receive or sending communication form Display PCB.
Supposed causes ● Wiring Open
● Display PCB faulty
● Main PCB faulty
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Steps for Diagnosis of PCB failure (LED indication Pattern)
1. Check for LED blinking Pattern.
2. Check for Compressor working.
3. Check individual wires and its connectors for loose connection.
4. Check continuity across all 3 wires connecting PCB to Compressor.
5. Check compressor Winding resistance (all three windings should show same resistances, should be in a range of 21.5 Ohms +/- 5% ).
6. Connect multimeter to compressor terminals and check resistance after shaking the compressor as discussed in previous slides.
7. Check compressor for Ground (resistance between winding and compressor discharge pipe should show infinite reading, note that probe is touched to discharge
tube doesn’t have paint on it).
8. Connect multimeter to compressor terminals with ground and check resistance after shaking the compressor as discussed in previous slides.
9. Switch on the machine and check the Voltage on the PCB power Supply connector.
10. Reconnect everything and again observe performance (in case of failure recheck LED blinking Pattern (Error Code). Wait for atleast 35mins to observe if any
change.
11. Refer error code in next slide to understand the issue.
12. If all okay, Replace the PCB and check if you get same error.
13. If same error disconnect the discharge tube of compressor from system and check if same error, if compressor works on no load means its has some issue in
sealed system. If compressor doesn’t work change the compressor.
Do not switch of the machine for at least 35mins, machine can reset and start working on it’s own.
Blinks Tribi board TVS Lucas board Lawkim board
1 blink & then off Power On Board power up without any issue Board power up without any issue
Error - 1 blink Communication Fault Communication Fault Communication Fault
Error - 2 blinks Vin High / Vin Low / Vdc High / Vdc Low(voltage fault) voltage fault voltage fault
Error - 3 blinks Low Power Fault Speed feedback fault Speed feedback fault
Error - 4 blinks Start-up Error (Any) Start-up fault Start-up fault
Error - 5 blinks Esp or short ckt error Break in fault Break in fault
Error - 6 blinks Inverter Temperature Error(Over temperature fault) Over temperature fault Over temperature fault
Error - 7 blinks Not used RPM variation fault Not used
Error - 8 blinks Not used Not used Not used
Error - 9 blinks High Motor current / Motor Overload Not used Not used
Error - 10 blinks Any other fault - internally sensed Not used Not used
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