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ISO 9001:2015 is a quality management standard for organizations to implement an effective quality management system. It specifies requirements for an organization's quality management system with a focus on consistent customer satisfaction. Some of the main requirements include effective processes, documentation, resource management, continual improvement and customer focus.

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0% found this document useful (0 votes)
21 views119 pages

Unit 1 Updated

ISO 9001:2015 is a quality management standard for organizations to implement an effective quality management system. It specifies requirements for an organization's quality management system with a focus on consistent customer satisfaction. Some of the main requirements include effective processes, documentation, resource management, continual improvement and customer focus.

Uploaded by

tenb51701
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

ISO 9001:2015

UNIT-1
Fundamentals of Cyber Law
ISO 9001:2015

Internet History and Growth


ISO 9001:2015

What Was the


“Victorian Internet”?
What Was the
“Victorian Internet” ISO 9001:2015

• The Telegraph
• Invented in the 1840s.
• Signals sent over wires that were
established over vast distances
• Used extensively by the U.S.
Government during the American Civil
War, 1861 - 1865
• Morse Code was dots and dashes, or
short signals and long signals
• The electronic signal standard of +/- 15
v. is still used in network interface
cards today.
What Is the Internet?
• A network of networks, joining many government,
university and private computers together and providing
ISO 9001:2015

an infrastructure for the use of E-mail, bulletin boards, file


archives, hypertext documents, databases and other
computational resources
• The vast collection of computer networks which form and
act as a single huge network for transport of data and
messages across distances which can be anywhere from
the same office to anywhere in the world.

Copyright 2002, William F. Slater, III, Chicago, IL, USA


What is the Internet?

• The largest network of networks in the world.


ISO 9001:2015

• Uses TCP/IP protocols and packet switching .


• Runs on any communications substrate.

From Dr. Vinton Cerf,


Co-Creator of TCP/IP
Brief History of the Internet
• 1968 - DARPA (Defense Advanced Research Projects Agency) contracts
ISO 9001:2015

with BBN (Bolt, Beranek & Newman) to create ARPAnet


• 1970 - First five nodes:
– UCLA
– Stanford
– UC Santa Barbara
– U of Utah, and
– BBN
• 1974 - TCP specification by Vint Cerf
• 1984 – On January 1, the Internet with its 1000 hosts
converts en masse to using TCP/IP for its messaging
A Brief Summary of the
Evolution of the Internet Mosaic
Age of
eCommerce
Begins
WWW ISO 9001:20151995
Created
Internet Created 1993
Named 1989
and
Goes
TCP/IP TCP/IP
Created 1984
ARPANET 1972
1969
Hypertext
Invented
Packet 1965
Switching
First Vast Invented
Computer 1964
Network
Silicon Envisioned
A Chip 1962
Mathematical 1958
Theory of
Memex Communication
Conceived 1948
1945

1945 1995
Copyright 2002, William F. Slater, III, Chicago, IL, USA
Internet Growth Trends
ISO 9001:2015
Internet Growth Trends
• 1977: 111 hosts on Internet
ISO 9001:2015

• 1981: 213 hosts


• 1983: 562 hosts
• 1984: 1,000 hosts
• 1986: 5,000 hosts
• 1987: 10,000 hosts
• 1989: 100,000 hosts
• 1992: 1,000,000 hosts
• 2001: 150 – 175 million hosts
• 2002: over 200 million hosts
• By 2010, about 80% of the planet will be on the Internet
• 2015: 15 billion nodes
• Industry experts now predict that the number of Internet-connected devices
will exceed 50 billion by 2020
History of Internet
ISO 9001:2015

• [Link]- proposed idea of global


network of computers.
• 1962-he moved to Defence Advance Research
Project Agency(DARPA) to develop network.
• Another scientist –Leonard Kleinrock –proposed
theory of packet switching.
• 1969-Scientist of DARPA successes in networking
of 2 computers known as Advanced Research
Project Agency Network based on packet
switching.
• Advanced Research Project Agency Network:
As means of communication for united states ISO 9001:2015

of military services.(at end of 1971 ,almost 15


sites from different organisation wear
connected with ARPANET.
• After success of this-National Science
Foundation –US Federal agency created
another capacity network-NSFnet-more
capable than ARPANET.
• NSFnet was only used for academic research on its
network.
• Public & private business could not use it. ISO 9001:2015

• So they stated working to build their own network.


• Which were later interconnected wit ARPANET &
NSFnet to form the Internet.
• 1990-ARPANET was shut down
• 1995-NSFnet was also discontinued.
• But Commercial Internet services associated with
ARPANET and NSFnet continued to run on internet.
• Today internet is accommodates almost all private
network.
ISO 9001:2015

ISP
Internet Service Provider
ISO 9001:2015

What is ISP..??
lAn Internet service provider (ISP), also sometimes
referred to as an Internet access provider (IAP), is a
ISO 9001:2015

company that offers its customers access to the


Internet.
•In other words, ISP is a service (an access) provider to
a business/company that provides individuals and ISO 9001:2015

organizations access to the Internet free or for a


monthly or yearly fee.
For complete Internet connectivity..??
•You must be able to reach all destinations on the net.
ISO 9001:2015

•Your packets have to get delivered to every destination.


•Packets from everywhere else have to “find you”. This is
done by having your ISP(s) advertise routes for you.
ISO 9001:2015

TYPES OF ISP
•An Internet Service Providers are categorized
ISO 9001:2015

as:-
[Link] ISP’s
[Link] ISPs.

•Other than Internet connection, ISPs may also


provide related services like Web site hosting &
development, e-mail hosting, domain name
registration etc.
Regional ISP
A regional ISP usually provides Internet access
ISO 9001:2015

to a specific geographic area and usually has a


smaller technical support team
National ISP
ISO 9001:2015

•A national ISP is a business that provides


Internet access in cities and towns nationwide
and have a much larger technical support team.
ISO 9001:2015

ISP Interconnection
ISO 9001:2015

Just as their customer pay them for internet access ISPs


themselves pay upstream ISPs for Internet access.
An upstream ISP usually has a larger network than the
contracting ISP and/or is able to provide the contracting ISP
with access to parts of the Internet the contracting ISP by
itself has no access to.
ISO 9001:2015

The Internet Hierarchy


ISO 9001:2015
ISO 9001:2015

Technologies Employed
lFor home user:
lDial up ISO 9001:2015

lDSL(ADSL)

lBroadband wireless connection

lISDN
For medium to large bussines
ISO 9001:2015

lDSL(SDSL or ADSL)

lIternet Technology(ISDN)

lSatelite Internet
ISO 9001:2015

Responsibility of an ISP
Providing & maintaing a connection to the internet
l
ISO 9001:2015

Support the hardware & software needed to service that connection


l

To protect their sites & network from external threats such as


l

viruses,hacker attacks,& other illegal activities.

Provide 24 hour customer & technical support.


l
ISP Guideline
ISO 9001:2015

•ISP-Internet service provider

•Company or an organization that provides access to the internet


to its customers.

•Services-Eg-dial up, DSL,cable modem to connect customer with


WWW.

•For working on internet, you required internet connection

•Internet connection can be subscribed firm internet service


provider.
•To start the browsing internet there is need to configure
ISO 9001:2015

the settings of computer ,which include username &


password.

•These username & password are provided by the Internet


Service Provider at time of subscription.

•As per New Telecom Policy99 Govt. permitted the service


provider
st to process and carry the voice signals with effect
from 1 April 2002.

•This is called Internet Telephony.


Guidlines
ISO 9001:2015

•1. ISP should be holding license for providing


such services.
•They offer this services within their area only.
.Scope & definition of Internet Telephony services:

[Link] telephony Service- refers the an application services Through


ISO 9001:2015
which customers of ISPs can avail from their personal computer capable of
sending voice signal or other IP based customer Premises Equipment (CPE)
such as:

a. PC to PC(Both within as well as outside of India)


b. PC to Telephone(PC in India To telephone outside of India)
C. IP based H.3.23/SIP Terminals in India to similar terminals both in India
& aboard employing IP addressing scheme .

2 .According to Cable Television Network (regulation )Act 1995,acess to the


ISP node can be provided through authorized facilities of authorized operator.

This act has been modified ,amended and replaced time to time
3. Internet telephony service utilize IP addressing scheme ISO 9001:2015

provided by the Internet Assigned Numbers Authority(IANA)


for transmission of voice.

Rather than National Numbering Scheme provided by the


department of Telecom.

4. Internet telephony service offered by ISPs is different in nature


,scope and kind of real time voice, then offered by other
telecommunication service.
• Quality of services:
• Tariff/Notes:
• TRAI has not levied any tariff for Internet Telephony offered by ISPs
ISO 9001:2015

over public internet.

• But TRAI may review & fix a tariff at any time during the validity of
ISP license.

• It found necessary at any time during the validity of ISP license,


• Security Monitoring:
• ISP caring Internet telephony traffic through their internet gateways
are required to set up suitable additional monitoring system at their
own cost as per requirements of security agencies.

• The cost of maintenance of the equipment & infrastructure shall also


be borne by the ISP
•License Agreement:
•ISPs which desires offering internet telephony services shall be
required to sign amendment to ISP license agreement to such effect.
ISO 9001:2015

•This draft application will be put on the dot website [Link].

•The amendment to the ISP license agreement shall be issued by govt


.by the provision of Indian Telegraph Act 1885, Indian wireless
Telegraphy Act 1993 & TRAI Act 1997.
Application form/fee:
•They have fill application with processing fees.
ISO 9001:2015

•Certificate:

•They have to certify some terms & condition. Like’

•I hereby certify that I have read the guidelines & draft License on
Internet services. I fully comply with terms and condition therein.
ISO 9001:2015

Intellectual Property
What is Intellectual Property?

ISO 9001:2015

•Intellectual property refers to such intangible property that


has been created by individuals or corporates for their
personal benefit.
•It created through human intelligence & mentor efforts.

Intellectual property (IP) refers to creations of the mind,


such as inventions; literary and artistic works;
designs; and symbols, names and images used in
commerce.
•Its unethical to steal or copy the idea or creativity of someone
ISO 9001:2015

else the technique which used for creation & security of


documents our computer is same technology that contributes in
copying it easily.
st
•India is one who established World Trade organization on 1
Jan 1995.

•WTO consist of agreements -Trade Related Aspects of


Intellectual Property Rights(TRAIPS)Which prescribed that
minimum standards

•should be adopted by the countries within simulated time frame.


ISO 9001:2015
The role of IP as intangible property
l
ISO 9001:2015

l1. economic rights of creators


[Link] exploitation of owner of IP

[Link] expenditure

[Link] of technology

[Link] development
IP as a property
ISO 9001:2015

•Can be sold
•Can be bought
•Can be lease or rent
•Can pass under a will
•Can be assigned
l The IP Chain of Activities
ISO 9001:2015

lCreation
lInnovation

lCommercialization

lProtection

lEnforcement
7 areas of Intellectual Property

•Copyrights & related rights


ISO 9001:2015

•Trandmarks
•Geographical indications
•Industrial design
•Patents
•Layout-designs of integrated circuits
•Protection of undisclosed information
Copyrights & related rights

Copyright is a legal term used to describe the rights that creators


l
ISO 9001:2015

have over their literary and artistic works.

lWorks covered by copyright range from books, music, paintings,


sculpture and films, to computer programs, databases,
advertisements, maps and technical drawings.
Copyrights & related rights

•Copyright protection extends to only expression. ISO 9001:2015

•Copy right protection Not to -


• Idea
• Procedure
• Method of operation
• Mathematical concept
•It may or may not available for slogans or logo and titles

•It depends upon whether they contain sufficient authorship


•2 type of copyright

•Economic right

•Moral right
Trandmarks

lA trademark is a sign capable of distinguishing the goods or


ISO 9001:2015

services of one enterprise from those of other enterprises.


lTrademarks date back to ancient times when artisans used to put

their signature or "mark" on their products..


l Geographical indications

•Geographical indications and appellations of origin are signs


ISO 9001:2015

used on goods that have a specific geographical origin and


possess qualities, a reputation or characteristics that are
essentially attributable to that place of origin.
•Most commonly, a geographical indication includes the
name of the place of origin of the goods.
l Industrial Design

lAn industrial design constitutes the ornamental or aesthetic


ISO 9001:2015

aspect of an article.
l A design may consist of

lthree-dimensional features,->the shape or surface of an


article, or
l two-dimensional features -> patterns, lines or color.
Patents

lWhat is a patent? ISO 9001:2015

lA patent is an exclusive right granted for an invention, which is

a product or a process that provides.


lin general, a new way of doing something, or offers a new

technical solution to a problem.


l To get a patent, technical information about the invention must be

disclosed to the public in a patent application.


Patents

•A patent is an exclusive right granted for an invention.


ISO 9001:2015

•Generally speaking, a patent provides the patent owner with


the right to decide how - or whether - the invention can be
used by others.
•In exchange for this right, the patent owner makes technical
information about the invention publicly available in the
published patent document
llayout designs of integrated circuits

•New layout designs of integrated circuits aim mainly at ISO 9001:2015

improving the performance efficiency of the circuitry within


the limits of the materials and technologies being used.

•This should result in more functions being carried out with lower
power consumption on the same amount of semi-conductor
material. For consumers this means products that are better value
for none
l Protection of Undisclosed information

Undisclosed information refers to information which is secret and


ISO 9001:2015

has commercial value because it is secret.

Undisclosed information, or ‘trade secrets’, is protected in the


TRIPs Agreement under the framework or discipline of unfair
competition
ISO 9001:2015

Intellectual Property related


legislation in India
•Intellectual property may be the field of
•- industry ,science ,literature or any othe artistic field.
•According to Intellectual Property Rights in India it has 4 major
ISO 9001:2015

categories.
•Copyrights
•Patents
•Trademarks
•Design Protection
•Computer software comes under the Copyrights Law in Indian
Copy right act 1957.
•It was amended
th in1994 and these amendments came into effect
from 10 may 1995.
l Features of Indian Copyright Act

lAct specifies clearly the rights of copyright holder ISO 9001:2015

lAct deals with rentals of software

lAct clearly states the right of user to make back up copies

Copying & distribution of copyrighted software without


l

proper authorisation is illegal according to section 14 of act.

The violator of the Act is liable to be tried under civil as well


l

as criminial law.
l Features of Indian Copyright Act

lThe violator may be subjected to civil & criminal action


ISO 9001:2015

for injuction,actual damages or statutory damages per


infringment.

Act provides for strict punishments and heavy fines for


l

any violation of software copyright.

According to section 63 B jail term of minimum 7 days


l

can be givin for software copyright violataion ,which can


be extended up tp 3 years.
Copyright
Copyright is a form of protection given to
ISO 9001:2015

authors/creators of original works.


This property right can be sold or transferred to
others.
COPY RIGHT LAW
Copyright is a form of protection grounded in the U.S.
ISO 9001:2015

Constitution and granted by law for original works of


authorship.

The current copyright law, the Copyright Act of 1976, is


codified in Title 17 of the U.S. Code.
AUTHOR's RIGHT
Copyright law assures ownership, which comes
ISO 9001:2015

with several rights, that the author has exclusively. For


example:
› Make copies of the work
› Distribute copies of the work
› Perform the work publicly
› Display the work publicly
› Make derivative works
Copyright holder may grant permission or ISO 9001:2015

license anyone else to do these things, without


affecting their ownership of the actual copyright
in their work.
For example, an author may permit a
television adaptation of their book to be made
and broadcast .
Copyright Protection
ISO 9001:2015

What work are Protected?


Copyright covers both published and unpublished
works.
Copyright protection is automatic at the moment the
work is created and fixed in a tangible form that it is
perceptible.
It protects original works of authorship that are
produced in tangible form of expression.
Copyrightable Work
ISO 9001:2015

Literary works
Dramatic works- including any accomapying music
Musical works-including any accomapying words
Artistic works
Pantomimes & choreographic works
Pictorial ,graphic, & sculptural works
Motion pictures, & other audiovisual work
Sound recording
Architecture work
Non-Copyrightable Work
Not everything is protected by copyright
ISO 9001:2015

law.
Copyright does not protect facts, ideas,
systems, or methods of operation.
What is Not Protected?
•Works that have not been fixed in tangible form of expression
ISO 9001:2015

•Titles,nameas,short phrases & slogans

•Familiar symbols or designs

•Ideas, procedure, methods, systems, processes, concept,


•principle, discoveries or devices

•Works that consist of information that is common property & that


contain no original authorship

•Eg: std calenders, height & weight charts , tap measures


Copyright Registration
•copyright registration is a legal formality intended to make a
ISO 9001:2015

public record of a particular copyright.

•Even though registration is not a requirement for protection, the


copyright laws of the United States provide several advantages to
encourage copyright owners to register their copyright.

•The following are just a few advantages of registering your
copyright with the U.S. Copyright Office:
Copyright Registration Advantages

Registering a copyright establishes a public record of the ISO 9001:2015

copyright claim,

and puts the public on notice of the existence of copyright


protection for a particular work.

Before an infringement lawsuit may be filed in court registration


is necessary.

If copyright registration is made within five years of the work's


publication, it will establish the validity of the copyright and of the
facts stated in the copyright certificate.
Copyright Registration Advantages

If a copyright is registered within three months of publishing the


l
ISO 9001:2015

work or prior to an infringement of the work, the copyright owner


can seek attorneys' fees and statutory damages in court.

For works registered outside of this time limit, the damages


l

will be limited the actual loss suffered by the owner of the


copyright.

lA copyright owner can register his or her copyright at any


time within the life of the copyright.

l
Copyright Registration Advantages
ISO 9001:2015

•Before 1978, if a work was registered in unpublished form, it was


necessary to register it again after publishing the work.

•Under current laws, a copyright owner has the option but not the
obligation to register the published edition of the work.
Patent
l

•Patent is an exclusive right given by country to the


ISO 9001:2015

owner of an invention to make, use, manufacturing and


market the invention. provided the invention satisfied.
•Exclusive right implies that no one else can make, use,
manufacture or market the invention without the consent
of the patent holder
lPatent
ISO 9001:2015

Patents are granted by a government for a novel invention


for a limited period of time. The patent gives the inventor
exclusive rights to the invention and prevents others from
making, using or selling the invention without the permission
of the inventor.
OBJECTIVE
ISO 9001:2015

To provide protection of creativity of creators.


To promotes the creativity of new creators.
To accelerate the technological and industrial
development of the countries.
To provide the exclusive right to invention and affords
protection against unauthorized use of invention by third
parties.
Understand the meaning of specifications
CHARACTERISTICS OF PATENT
ISO 9001:2015

•Invention must be “NEW”-Invention must never have


been made public in anyway, anywhere before the date
on which the application for a patent is filled.
•An invention must involved an “Invention
•Steps”- The invention must be non-obvious to person
skilled in that particular art, ie, it must not follow plainly
or logically from what is already known
Invention must be having “Industrial Application”-
ISO 9001:2015

For the patentable , the invention has to be capable of


industrial application.
It can be used in an industry.
It may include any useful , practical activity as district
from purely intellectual or aesthetic activity.
4- Invention must not be excluded
PROCEDURE FOR OBTAINING
PATENT
ISO 9001:2015

Who can Apply for Patent?


PROCEDURE FOR OBTAINING
PATENT
•Steps: ISO 9001:2015

•FILLING OF AN APPLICATION FORM


•Filing of Provisional and Complete specification
•Publication of the Application-
•Examination of the Application-
•Acceptance and Advertisement of Complete Specifications-
•Opposition to the Grant of Patent-
•Grant and Sealing of Patent-
•TRANSFER OF PATENT
Flow diagram of patent
Filling of application
form

Filing of complete
specifications, if not done
already (within 12 months of
application)

Publication of Examination of
application (after 18 application on
months from request
application date)

Count……
Acceptance and advertisement of
complete specifications

Opposition N
Scrutiny
Scurutiny

Y
Grant

N
Grant &
Grant andofsealing
sealing
of patent
Reject
TRADEMARKS

•Any sign, or any combination of signs, capable of ISO 9001:2015

distinguishing the goods or services of one undertaking


from those of other undertakings, shall be capable of
constituting a trademark.
•Such signs, in particular words including personal
names, letters, numerals, figurative elements and
combinations of colors as well as any combination of
such signs, shall be eligible for registration as
trademarks.
Signs which May Serve as Trademarks

•Words:- This category includes company names, ISO 9001:2015

surnames, forenames, geographical names and any other


words or sets of words, whether invented or not, and
slogans.
•Letters and Numerals:- Examples are one or more
letters, one or more numerals or any combination
thereof.
Signs which May Serve as Trademarks
•Devices:- This category includes fancy devices, drawings ISO 9001:2015

•and symbols and also two dimensional representations of goods


or containers.
•Combinations of any of those listed above, including logotypes
and labels.

•Colored Marks:- This category includes words, devices and any


combinations thereof in color, as well as color combinations and
color as such.
•.
Signs which May Serve as Trademarks
ISO 9001:2015

•Three-Dimensional Signs:- A typical category of three-


dimensional signs is the shape of the goods or their packaging.
However, other three- dimensional signs such as the three-pointed
Mercedes star can serve as a trademark

•Audible Signs (Sound Marks):- Two typical categories of sound


marks can be distinguished, namely those that can be transcribed
in musical notes or other symbols and others (e.g. the cry of an
animal).

•.
Signs which May Serve as Trademarks

•Olfactory Marks (Smell Marks):- Imagine that a ISO 9001:2015

company sells its goods (e.g. writing paper) with a


certain fragrance and the consumer becomes accustomed
to recognizing the goods by their smell.

•Other (Invisible) Signs:- Examples of these are signs


recognized by touch
Trademark Registration
• ISO 9001:2015

Applications for registration of a trademark are to be


filed with the competent government authority.
The authority is called as “Industrial Property Office” or

“Patent and Trademark Office” or “Trademark Office.”


The application form has to be completed with the name

and address of the applicant.


lThe sign filed for registration must appear in the
application form or in an annex to it.
ISO 9001:2015

lIf it is intended that the sign should be registered in


color, the colors must be claimed and a specimen in
color or the description of the color(s) must be
submitted.
If a three-dimensional sign is filed for registration, it is
l

necessary to claim protection of the sign in its three-


dimensional form.
The applicant has also to list the goods for which the

sign is to be registered.
ISO 9001:2015

Finally, one or more lots of fees have to be paid for the


registration of a trademark.
A country may provide for a single, all- embracing fee

or several (application fee, class fee, examination fee,


registration fee, etc.).
•Removal of the Trademark from the Register-

ISO 9001:2015

The cancellation of a trademark registration is a serious


matter for its owner, as it leads to a loss of his rights


under the registration.
•Nevertheless, there are a number of grounds on which a
trademark can be removed from the register.
Law related to semiconductor layout & design

ISO 9001:2015

•Layout design of semiconductor integrated circuit refers


to a layout of transistor & other circuitry elements which
are connected through lead wire
•Thos is protected by Semi conductor integrated circuit
layout design(SICLD) Act 2000.
• A product having transistors ISO 9001:2015

Circuitry elements inseparably formed on a


• semiconductor
material

• Insulating material inside the semiconductor material

• Designed to perform an electronic circuitry function.

•Agreement on Trade-related Aspects of Intellectual


Property rights (TRIPS)
Any person claiming to be the creator of a layout-design

ISO 9001:2015

who is desirous of registering it


shall apply in writing to the Registrar


In the prescribed manner for the registration of the layout- design



Steps in Registration
•The creator of the layout design needs to fill application
ISO 9001:2015

form

•Submit it to the SLCLD registry

•Application may be accepted or rejected or accepted partially


requiring central modifications

•Accepted application are advertised within 14 days of


acceptance

•3 month wait period is given for filling of oppositions


Steps in Registration
ISO 9001:2015

•In case opposition is filled in the 3 months wait period, counter


statement can be filled within 2 months from the date of receipt of
notice of oppositions.

•Copy of counter statement is also sent to the opposition party.

•The registrar may take hearing with the parties & has the
discretion to grant or reject the application of registration on the
basis of conclusions of hearing.

•Aggrieved party can appeal to the Appellate Board or its absence


to the civil court to relief on any ruling of the registrar.
ISO 9001:2015

THANK YOU

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